Pub Date : 2025-03-24DOI: 10.1016/j.iedeen.2025.100275
David Córcoles , Ángela Triguero
This paper analyses the influence of eco-innovation on the dynamics of firm performance in the context of a circular economy. From a firm-level approach, we investigate whether firms whose innovation strategies simultaneously aim at significant reductions in material and energy consumption and high environmental awareness (circular eco-innovators) have a higher probability of both reaching (entry) and remaining (persistence) in the group of high-performing firms (top of high-productivity firms). The sample data are from a panel of Spanish manufacturing firms for the period 2003–2016. To deal with endogeneity problems, a two-step methodology is used combining survival models and matching techniques. The results show higher firm productivity for circular eco-innovators at entry and persistence in the upper part of the productivity distribution. The study concludes that circular eco-innovations effectively promote more persistent and resilient performance in Spanish manufacturing firms.
{"title":"The influence of eco-innovation on high-performing firms: The dynamics of productivity in the context of circular economy","authors":"David Córcoles , Ángela Triguero","doi":"10.1016/j.iedeen.2025.100275","DOIUrl":"10.1016/j.iedeen.2025.100275","url":null,"abstract":"<div><div>This paper analyses the influence of eco-innovation on the dynamics of firm performance in the context of a circular economy. From a firm-level approach, we investigate whether firms whose innovation strategies simultaneously aim at significant reductions in material and energy consumption and high environmental awareness (circular eco-innovators) have a higher probability of both reaching (entry) and remaining (persistence) in the group of high-performing firms (top of high-productivity firms). The sample data are from a panel of Spanish manufacturing firms for the period 2003–2016. To deal with endogeneity problems, a two-step methodology is used combining survival models and matching techniques. The results show higher firm productivity for circular eco-innovators at entry and persistence in the upper part of the productivity distribution. The study concludes that circular eco-innovations effectively promote more persistent and resilient performance in Spanish manufacturing firms.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"31 2","pages":"Article 100275"},"PeriodicalIF":7.1,"publicationDate":"2025-03-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143685343","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-03-09DOI: 10.1016/j.iedeen.2025.100274
Pen-Yuan Liao
Drawing on the theory of threatened egotism, this study hypothesized that organization-based self-esteem moderates the negative relationship between abusive supervision and affective organizational commitment, as well as the positive relationships between abusive supervision and intentions to quit, supervisor-directed deviance, and organizational deviance. A two-wave survey was used to collect data from 284 employees nested within 55 organizations. The results of HLM analyses supported this study's hypothesized model. Specifically, organization-based self-esteem moderated all the relationships between abusive supervision and the work outcomes in this study in such a way that the relationships were stronger for employees who were higher rather than lower in organization-based self-esteem. The implications pertaining to practice and theory are discussed.
{"title":"Does organization-based self-esteem moderate the relationships between abusive supervision and work outcomes? The threatened egotism perspective","authors":"Pen-Yuan Liao","doi":"10.1016/j.iedeen.2025.100274","DOIUrl":"10.1016/j.iedeen.2025.100274","url":null,"abstract":"<div><div>Drawing on the theory of threatened egotism, this study hypothesized that organization-based self-esteem moderates the negative relationship between abusive supervision and affective organizational commitment, as well as the positive relationships between abusive supervision and intentions to quit, supervisor-directed deviance, and organizational deviance. A two-wave survey was used to collect data from 284 employees nested within 55 organizations. The results of HLM analyses supported this study's hypothesized model. Specifically, organization-based self-esteem moderated all the relationships between abusive supervision and the work outcomes in this study in such a way that the relationships were stronger for employees who were higher rather than lower in organization-based self-esteem. The implications pertaining to practice and theory are discussed.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"31 2","pages":"Article 100274"},"PeriodicalIF":7.1,"publicationDate":"2025-03-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143577838","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
To combat firms exploiting transfer pricing as a tool for tax avoidance, the Organisation for Economic Co-operation and Development (OECD) introduced the Base Erosion and Profit Shifting Action 13 (BEPS 13), enhancing tax transparency and the exchange of information with tax authorities. Interviewing senior-level transfer pricing advisors and tax officials, we investigate how and why multinational enterprises (MNEs) respond to this new regulation. By conducting this research, we contribute to the scarce literature assessing the impact of tax disclosure to tax authorities and, specifically, the implications of BEPS 13. The study finds that MNEs attach more importance to tax compliance and are more averse towards tax avoidance, which is mainly driven by higher audit pressure. Additionally, MNEs experience additional costs to comply with the different implementations in countries, centralise tax data with IT systems within the organisation, and set up multilateral Advance Pricing Arrangements (APAs) and Mutual Agreement Procedures (MAPs). To avoid (other forms of) tax avoidance being considered by companies, policymakers should address these concerns of increased compliance costs.
{"title":"Compliance with base erosion and profit shifting action 13: Insights from tax consultants and tax officials","authors":"Annelies Roggeman, Leila Aro-Sati, Isabelle Verleyen","doi":"10.1016/j.iedeen.2024.100267","DOIUrl":"10.1016/j.iedeen.2024.100267","url":null,"abstract":"<div><div>To combat firms exploiting transfer pricing as a tool for tax avoidance, the Organisation for Economic Co-operation and Development (OECD) introduced the Base Erosion and Profit Shifting Action 13 (BEPS 13), enhancing tax transparency and the exchange of information with tax authorities. Interviewing senior-level transfer pricing advisors and tax officials, we investigate how and why multinational enterprises (MNEs) respond to this new regulation. By conducting this research, we contribute to the scarce literature assessing the impact of tax disclosure to tax authorities and, specifically, the implications of BEPS 13. The study finds that MNEs attach more importance to tax compliance and are more averse towards tax avoidance, which is mainly driven by higher audit pressure. Additionally, MNEs experience additional costs to comply with the different implementations in countries, centralise tax data with IT systems within the organisation, and set up multilateral Advance Pricing Arrangements (APAs) and Mutual Agreement Procedures (MAPs). To avoid (other forms of) tax avoidance being considered by companies, policymakers should address these concerns of increased compliance costs.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"31 1","pages":"Article 100267"},"PeriodicalIF":7.1,"publicationDate":"2025-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143176027","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-01-01DOI: 10.1016/j.iedeen.2024.100263
Antonio Baraybar-Fernández , Sandro Arrufat-Martín , Eduardo Arrufat-Reboso
This study examines the ClosinGap association as a business platform that promotes social change, particularly in advancing Spanish companies’ commitment to gender equality within an institutional theory framework. Through a content analysis of 15 reports and interviews with ClosinGap's management, the research explores its foundational purpose, aligned with shared and blended value principles, and assesses its brand management strategy centered on "storydoing." The findings reveal ClosinGap's strategic coherence, strong brand identity, and effective communication in media and social networks. Academically, this article highlights how the platform creates value for both businesses and society, offering valuable insights for those designing and evaluating corporate gender equality policies.
{"title":"ClosingGap: Driving social change in gender equality","authors":"Antonio Baraybar-Fernández , Sandro Arrufat-Martín , Eduardo Arrufat-Reboso","doi":"10.1016/j.iedeen.2024.100263","DOIUrl":"10.1016/j.iedeen.2024.100263","url":null,"abstract":"<div><div>This study examines the ClosinGap association as a business platform that promotes social change, particularly in advancing Spanish companies’ commitment to gender equality within an institutional theory framework. Through a content analysis of 15 reports and interviews with ClosinGap's management, the research explores its foundational purpose, aligned with shared and blended value principles, and assesses its brand management strategy centered on \"storydoing.\" The findings reveal ClosinGap's strategic coherence, strong brand identity, and effective communication in media and social networks. Academically, this article highlights how the platform creates value for both businesses and society, offering valuable insights for those designing and evaluating corporate gender equality policies.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"31 1","pages":"Article 100263"},"PeriodicalIF":7.1,"publicationDate":"2025-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143176076","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-01-01DOI: 10.1016/j.iedeen.2024.100268
Shahzad Sadiq, Jia Kaiwei, Ihsan Aman, Muhammad Mansab
This study examines both technological and human perspectives on social commerce platform adoption. It analyzes user interactions, social networks, and peer recommendations to investigate the influence of social factors on adoption decisions. Furthermore, it examines how artificial intelligence is used to adapt social commerce. This study uses UTAUT2 and Social Cognitive theory to develop a consumer adoption model. Data were collected primarily through survey questionnaires. Structural equation modeling and confirmatory factor analysis were used to examine data from 460 respondents from different countries. According to the findings, consumers adopt social commerce platforms if they believe they are convenient and easy to use, supporting the theories of the Unified Theory of Acceptance and Use of Technology 2 and Social Cognitive theory. Behavioural intentions are influenced by social influence, habit, hedonic motivation, and AI-related experience, and trust moderates the effects.
AI tools, such as chatbots and recommendation engines, can target certain consumer categories better by leveraging insights on behavioural factors influencing SC adoption. Several AI-enabled tools, such as chatbots, AI user experiences, personalized suggestions, and intelligent algorithms, are changing how players engage with SC platforms. This study will offer a novel perspective on how AI affects users' behaviour by examining the relationship between AI technology and SC adoption.
{"title":"Examine the factors influencing the behavioral intention to use social commerce adoption and the role of AI in SC adoption","authors":"Shahzad Sadiq, Jia Kaiwei, Ihsan Aman, Muhammad Mansab","doi":"10.1016/j.iedeen.2024.100268","DOIUrl":"10.1016/j.iedeen.2024.100268","url":null,"abstract":"<div><div>This study examines both technological and human perspectives on social commerce platform adoption. It analyzes user interactions, social networks, and peer recommendations to investigate the influence of social factors on adoption decisions. Furthermore, it examines how artificial intelligence is used to adapt social commerce. This study uses UTAUT2 and Social Cognitive theory to develop a consumer adoption model. Data were collected primarily through survey questionnaires. Structural equation modeling and confirmatory factor analysis were used to examine data from 460 respondents from different countries. According to the findings, consumers adopt social commerce platforms if they believe they are convenient and easy to use, supporting the theories of the Unified Theory of Acceptance and Use of Technology 2 and Social Cognitive theory. Behavioural intentions are influenced by social influence, habit, hedonic motivation, and AI-related experience, and trust moderates the effects.</div><div>AI tools, such as chatbots and recommendation engines, can target certain consumer categories better by leveraging insights on behavioural factors influencing SC adoption. Several AI-enabled tools, such as chatbots, AI user experiences, personalized suggestions, and intelligent algorithms, are changing how players engage with SC platforms. This study will offer a novel perspective on how AI affects users' behaviour by examining the relationship between AI technology and SC adoption.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"31 1","pages":"Article 100268"},"PeriodicalIF":7.1,"publicationDate":"2025-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143176028","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-01-01DOI: 10.1016/j.iedeen.2025.100271
Elizabeth del Carmen Pérez-Ricardo, Josefa García-Mestanza
The study aims to explore tourists' booking intentions by analyzing the price elasticity of demand in tourist accommodations. This analysis should reveal how changes in price affect booking behavior across different customer segments, using online booking records. A dataset was compiled from 106 hotels in Malaga, Spain, comprising 27,910 online bookings sourced exclusively from hotel websites. To understand the price elasticity of demand, a simple log-log regression was applied, segmenting the data based on key revenue-related variables. Subsequently, a cluster segmentation was performed using the Elbow method and K-means algorithm to identify distinct market segments. The findings highlighted that Family Travelers and Short Stay Travelers segments exhibited elastic demand, indicating higher sensitivity to price fluctuations. In contrast, Early Bookers and Mid-Season Long Stayers demonstrated inelastic demand, with lower responsiveness to changes in tourist accommodation prices. The number of variables analyzed in this study, along with the cluster analysis, represent a novelty and contribute to the existing literature on market segmentation and price elasticity of demand. This integration enriches both fields of research, offering mutual benefits and deeper insights that enhance the understanding of booking intention and pricing strategies.
{"title":"Exploring booking intentions through price elasticity of demand in tourism accommodations using large-scale data analytics","authors":"Elizabeth del Carmen Pérez-Ricardo, Josefa García-Mestanza","doi":"10.1016/j.iedeen.2025.100271","DOIUrl":"10.1016/j.iedeen.2025.100271","url":null,"abstract":"<div><div>The study aims to explore tourists' booking intentions by analyzing the price elasticity of demand in tourist accommodations. This analysis should reveal how changes in price affect booking behavior across different customer segments, using online booking records. A dataset was compiled from 106 hotels in Malaga, Spain, comprising 27,910 online bookings sourced exclusively from hotel websites. To understand the price elasticity of demand, a simple log-log regression was applied, segmenting the data based on key revenue-related variables. Subsequently, a cluster segmentation was performed using the Elbow method and K-means algorithm to identify distinct market segments. The findings highlighted that <em>Family Travelers</em> and <em>Short Stay Travelers</em> segments exhibited elastic demand, indicating higher sensitivity to price fluctuations. In contrast, <em>Early Bookers</em> and <em>Mid-Season Long Stayers</em> demonstrated inelastic demand, with lower responsiveness to changes in tourist accommodation prices. The number of variables analyzed in this study, along with the cluster analysis, represent a novelty and contribute to the existing literature on market segmentation and price elasticity of demand. This integration enriches both fields of research, offering mutual benefits and deeper insights that enhance the understanding of booking intention and pricing strategies.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"31 1","pages":"Article 100271"},"PeriodicalIF":7.1,"publicationDate":"2025-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143512302","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-01-01DOI: 10.1016/j.iedeen.2025.100270
Anne Yenching Liu , Sungmin Lin
This study investigates the motivations that drive individuals to initiate startup businesses using social media, in response to the need to understand the perspectives of social commerce enterprises. Employing the elaboration likelihood model, this study explores the influence of entrepreneurial information and social media on individuals’ decisions to venture into social media entrepreneurship. The findings reveal that entrepreneurial attitudes are significantly influenced by startups’ perceived feasibility and desirability in addition to the perceived usefulness and ease of use of social media, while positive perceptions of social media have a more significant influence on attitudes toward entrepreneurship. The results also demonstrate that entrepreneurial intentions are influenced by attitudes and perceived control, but not subjective norms. The findings contribute to establishing a more comprehensive theoretical framework in entrepreneurship by addressing the decision-making complexity involved in motivating entrepreneurs to start social commerce businesses.
{"title":"Exploring the decision-making for entrepreneurship in social commerce: The influence of startups and social media","authors":"Anne Yenching Liu , Sungmin Lin","doi":"10.1016/j.iedeen.2025.100270","DOIUrl":"10.1016/j.iedeen.2025.100270","url":null,"abstract":"<div><div>This study investigates the motivations that drive individuals to initiate startup businesses using social media, in response to the need to understand the perspectives of social commerce enterprises. Employing the elaboration likelihood model, this study explores the influence of entrepreneurial information and social media on individuals’ decisions to venture into social media entrepreneurship. The findings reveal that entrepreneurial attitudes are significantly influenced by startups’ perceived feasibility and desirability in addition to the perceived usefulness and ease of use of social media, while positive perceptions of social media have a more significant influence on attitudes toward entrepreneurship. The results also demonstrate that entrepreneurial intentions are influenced by attitudes and perceived control, but not subjective norms. The findings contribute to establishing a more comprehensive theoretical framework in entrepreneurship by addressing the decision-making complexity involved in motivating entrepreneurs to start social commerce businesses.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"31 1","pages":"Article 100270"},"PeriodicalIF":7.1,"publicationDate":"2025-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143422673","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-01-01DOI: 10.1016/j.iedeen.2025.100273
Iliana E. Aguilar-Rodríguez , Leopoldo G. Arias-Bolzmann , Carlos H. Artieda-Cajilema , Carlos Artieda-Acosta , Ana-Belén Tulcanaza-Prieto
This study examines the role of consumer ethnocentrism (CET), distinguishing between Hard Ethnocentrism (HET) and Soft Ethnocentrism (SET) and how they influence Purchase Intentions (PIN), and investigates gender as a moderating variable. 372 Latin American native consumer electronic survey data were collected, and an analysis of a structural equation model (SEM) and Multigroup Analysis was conducted to verify the research hypotheses. The results indicate that HET among consumers does not significantly affect PIN. Conversely, SET positively impacts the PIN.
Furthermore, there are varying levels of ethnocentrism related to gender. This study is the first to examine consumers who stay in their native countries rather than emigrate. It suggests to decision-makers how these findings can enhance international marketing strategies when dealing with global brands.
{"title":"Consumer ethnocentrism and purchase intentions in native Latin American consumers","authors":"Iliana E. Aguilar-Rodríguez , Leopoldo G. Arias-Bolzmann , Carlos H. Artieda-Cajilema , Carlos Artieda-Acosta , Ana-Belén Tulcanaza-Prieto","doi":"10.1016/j.iedeen.2025.100273","DOIUrl":"10.1016/j.iedeen.2025.100273","url":null,"abstract":"<div><div>This study examines the role of consumer ethnocentrism (CET), distinguishing between Hard Ethnocentrism (HET) and Soft Ethnocentrism (SET) and how they influence Purchase Intentions (PIN), and investigates gender as a moderating variable. 372 Latin American native consumer electronic survey data were collected, and an analysis of a structural equation model (SEM) and Multigroup Analysis was conducted to verify the research hypotheses. The results indicate that HET among consumers does not significantly affect PIN. Conversely, SET positively impacts the PIN.</div><div>Furthermore, there are varying levels of ethnocentrism related to gender. This study is the first to examine consumers who stay in their native countries rather than emigrate. It suggests to decision-makers how these findings can enhance international marketing strategies when dealing with global brands.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"31 1","pages":"Article 100273"},"PeriodicalIF":7.1,"publicationDate":"2025-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143600568","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-01-01DOI: 10.1016/j.iedeen.2025.100269
Francisca Castilla-Polo , María Isabel Sánchez-Hernández
This study analyses the academic literature on the relationship between reputation and performance, exploring the different perspectives applied. It addresses a research gap by extending the scope of reputation management from a financial focus to a Triple Bottom Line approach incorporating social and environmental dimensions. A bibliometric analysis of records extracted from the Web of Science database was conducted using VOSviewer, followed by a thematic analysis with ATLAS.ti. Four main research domains were identified: (1) the financial domain, emphasizing financial performance and featuring prominent foundational works; (2) corporate social responsibility and sustainable practices, a well-established area focusing on social performance; (3) the emerging environmental domain; and (4) the strategic vision domain, which addresses microeconomic topics such as knowledge management and competitive advantage. This study summarizes key contributions, identifies future research directions, and establishes a tentative research agenda. Practitioners can use these insights to enhance reputation management processes, yielding financial, sustainability, and strategic benefits.
本研究分析了声誉与绩效关系的学术文献，探讨了不同观点的应用。它通过将声誉管理的范围从财务重点扩展到结合社会和环境维度的三重底线方法来解决研究空白。使用VOSviewer对Web of Science数据库中提取的记录进行文献计量学分析，然后使用ATLAS.ti进行专题分析。确定了四个主要研究领域：(1)金融领域，以财务绩效为重点，基础性工作突出；(2)企业社会责任和可持续实践，这是一个专注于社会绩效的成熟领域；(3)新兴环境领域；(4)战略愿景领域，涉及微观经济主题，如知识管理和竞争优势。本研究总结了主要贡献，确定了未来的研究方向，并建立了初步的研究议程。从业者可以使用这些见解来增强声誉管理流程，从而产生财务、可持续性和战略效益。
{"title":"A bibliometric and thematic analysis of the reputation-performance relationship within the triple bottom line framework","authors":"Francisca Castilla-Polo , María Isabel Sánchez-Hernández","doi":"10.1016/j.iedeen.2025.100269","DOIUrl":"10.1016/j.iedeen.2025.100269","url":null,"abstract":"<div><div>This study analyses the academic literature on the relationship between reputation and performance, exploring the different perspectives applied. It addresses a research gap by extending the scope of reputation management from a financial focus to a Triple Bottom Line approach incorporating social and environmental dimensions. A bibliometric analysis of records extracted from the Web of Science database was conducted using VOSviewer, followed by a thematic analysis with ATLAS.ti. Four main research domains were identified: (1) the financial domain, emphasizing financial performance and featuring prominent foundational works; (2) corporate social responsibility and sustainable practices, a well-established area focusing on social performance; (3) the emerging environmental domain; and (4) the strategic vision domain, which addresses microeconomic topics such as knowledge management and competitive advantage. This study summarizes key contributions, identifies future research directions, and establishes a tentative research agenda. Practitioners can use these insights to enhance reputation management processes, yielding financial, sustainability, and strategic benefits.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"31 1","pages":"Article 100269"},"PeriodicalIF":7.1,"publicationDate":"2025-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143377206","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-01-01DOI: 10.1016/j.iedeen.2025.100272
Sofía Blanco-Moreno , Mine Aydemir-Dev , Carmen R. Santos , Nuran Bayram-Arlı
This paper presents a bibliometric analysis of 837 publications on sustainability in the hospitality sector, specifically in hotels and restaurants, covering the period from 2010 to 2023. The study assesses the principal research themes and applied methodologies. The study examined three periods: pre-COVID-19, COVID-19, and post-COVID-19. The authors conducted a bibliometric study of journals included in the Web of Science related to the field over the past 14 years. The analysis was carried out through comprehensive indexing of articles and the application of the bibliometric research tool SciMAT. Specifically, a productivity map and a science map are presented, inferring potential lines of research. The results reveal key trends in sustainability research, highlighting predominant themes such as ‘behaviour’, ‘consumers’, ‘business big data’, ‘marketing’, ‘perceived value’, ‘CSR’, ‘local food’, ‘over-tourism’ and ‘SDG’, while a deeper understanding of ‘sustainable communication’, ‘environmental marketing strategy’, ‘green spaces’ and ‘consumer preferences’ were lacking. Addressing these issues could motivate the development of a more positive attitude toward sustainable travel. In terms of methodologies, there was a noticeable lack of data mining, neuromarketing, and co-word analyses. This paper provides clarity on new and necessary approaches and business models to provide resilience to the sector and to involve clients in the travelling experience.
本文对2010年至2023年期间837份关于酒店业（特别是酒店和餐馆）可持续发展的出版物进行了文献计量分析。本研究评估了主要的研究主题和应用方法。该研究调查了三个时期：COVID-19前、COVID-19和COVID-19后。作者对过去14年里与该领域相关的Web of Science期刊进行了文献计量学研究。通过文献计量学研究工具SciMAT对文献进行综合标引和分析。具体地说，提出了生产力图和科学图，推断潜在的研究路线。结果揭示了可持续发展研究的关键趋势，突出了“行为”、“消费者”、“商业大数据”、“营销”、“感知价值”、“企业社会责任”、“本地食品”、“过度旅游”和“可持续发展目标”等主要主题，而对“可持续传播”、“环境营销策略”、“绿色空间”和“消费者偏好”的深入理解则缺乏。解决这些问题可以激发人们对可持续旅游更积极的态度。在方法论方面，明显缺乏数据挖掘、神经营销和共词分析。本文明确了新的和必要的方法和商业模式，为该行业提供弹性，并让客户参与到旅行体验中。
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