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Innovation Strategies and Technical Efficiency 创新战略和技术效率
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-03-21 DOI: 10.1016/j.iedeen.2024.100243
Jennifer González-Blanco, María del Mar Rodríguez-Domínguez, Manuel Guisado-González

In the innovation literature, little attention has been paid to technical efficiency as a measure of performance, despite the fact that technical efficiency is key to explaining firm productivity. In this study we analyze the influence of internal R&D, external R&D and R&D cooperation on the technical efficiency of the firm. The data used come from the Panel de Innovación Tecnológica 2016 for Spanish companies, from whose database we have selected the set of innovative manufacturing firms. To estimate the coefficients of interest we have constructed a knowledge production function, estimated using Stochastic Frontier Analysis (SFA) and the Heckman correction. The results indicate that both internal R&D and R&D cooperation have a positive and significant influence on technical efficiency, while external R&D has a significant negative relationship. Knowing this type of information in advance is very important for business managers and policy makers, since it facilitates decision-making on innovation strategies, as well as the formulation of public policies to support innovation leading to an efficient allocation of public resources.

在创新文献中,尽管技术效率是解释企业生产率的关键,但很少有人关注将技术效率作为衡量绩效的标准。在本研究中,我们分析了内部研发、外部研发和研发合作对企业技术效率的影响。所使用的数据来自《2016 年西班牙企业技术创新面板》(Panel de Innovación Tecnológica 2016),我们从该数据库中选取了一组创新型制造企业。为了估算相关系数,我们构建了知识生产函数,并使用随机前沿分析法(SFA)和赫克曼修正法进行估算。结果表明,内部研发和研发合作对技术效率有显著的正向影响,而外部研发则有显著的负向影响。提前了解这类信息对于企业管理者和政策制定者来说非常重要,因为这有助于创新战略的决策,也有助于制定支持创新的公共政策,从而实现公共资源的有效配置。
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引用次数: 0
Innovation as a driving force for the creation of sustainable value derived from CSR: An integrated perspective 创新是企业社会责任创造可持续价值的驱动力:综合视角
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-01-01 DOI: 10.1016/j.iedeen.2024.100241
Esther Poveda-Pareja, Bartolomé Marco-Lajara, Mercedes Úbeda-García, Encarnación Manresa-Marhuenda

Coastal tourism is deep into a dichotomy between its potential to provide a wide range of social and natural benefits, and its traditional link to mass models, provoking a profound debate around the generation of negative externalities. This study examines the role of innovation and strategic corporate social responsibility orientation in the relationship between CSR and corporate performance to determine the mechanisms that underlie this main relationship. To this end, a sample of 202 hotels on the Spanish coast is analysed by applying the Partial Least Square Methodology. Useful results are derived from the empirical testing of the theoretical model, such as the existence of a positive direct effect between CSR and hotel performance. Likewise, we shed light on the mediating role of innovation and the moderating effect of a strategic CSR orientation in the main relationship, providing valid solutions for both academics and managers of coastal hotels, in terms of adopting CSR practices and promoting its integration into the core business of the hotel, and further developing innovations that will boost the benefits derived from their responsible practices, as well as their strengths to overcome the barriers traditionally faced when carrying out CSR strategies.

沿海旅游业深陷两难境地,一方面是其提供广泛社会和自然惠益的潜力,另一方面是其与大众模式的传统联系,这引发了一场围绕负面外部效应产生的深刻辩论。本研究探讨了创新和企业社会责任战略导向在企业社会责任与企业绩效关系中的作用,以确定这一主要关系的内在机制。为此,采用偏最小二乘法对西班牙沿海地区的 202 家酒店进行了分析。通过对理论模型进行实证检验,得出了一些有用的结果,如企业社会责任与酒店绩效之间存在正向直接效应。同样,我们还揭示了创新的中介作用和企业社会责任战略导向在主要关系中的调节作用,为沿海酒店的学者和管理者提供了有效的解决方案,帮助他们采用企业社会责任实践,促进其融入酒店的核心业务,并进一步开发创新,以提高其负责任的实践所带来的收益,以及克服在实施企业社会责任战略时所面临的传统障碍的优势。
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引用次数: 0
Direct and moderating effects of COVID-19 on cultural tourist satisfaction COVID-19 对文化游客满意度的直接影响和调节作用
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-01-01 DOI: 10.1016/j.iedeen.2023.100238
María Dolores Sánchez-Sánchez , Carmen De-Pablos-Heredero , José Luis Montes-Botella

This paper proposes a model to determine the direct and moderating effects of COVID-19 on the overall satisfaction of cultural tourists with the heritage destination visited. The hypotheses put forward in the model have been tested employing non-linear structural equation models (SEM), estimated with data from the Resident Travel Survey of the National Statistics Institute (NSI), on domestic demand for cultural tourism in Spain. The data analyzed covers both a pre-covid and pandemic period, from January 2019 to September 2021. The results confirm that COVID-19 significantly impacted the decrease in cultural tourists' satisfaction with the visit. It highlights the negative relationship between cultural tourists' socioeconomic profile and satisfaction. This research provides knowledge on the impact of COVID-19 on the behavior of cultural tourists, with practical implications for the design of tourism policies for the promotion and marketing of heritage destinations through differentiated marketing that increases satisfaction for this demand segment in crisis scenarios.

本文提出了一个模型来确定 COVID-19 对文化游客对所到遗产地的总体满意度的直接和调节作用。模型中提出的假设利用非线性结构方程模型(SEM)进行了检验,该模型利用国家统计局(NSI)居民旅游调查中有关西班牙国内文化旅游需求的数据进行了估计。所分析的数据涵盖了疫情前和疫情期间,即 2019 年 1 月至 2021 年 9 月。结果证实,COVID-19 严重影响了文化游客参观满意度的下降。它强调了文化游客的社会经济状况与满意度之间的负相关关系。这项研究提供了关于 COVID-19 对文化游客行为影响的知识,对设计旅游政策,通过差异化营销推广和营销遗产目的地具有实际意义,从而在危机情况下提高这一需求群体的满意度。
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引用次数: 0
The transformation of the automotive industry toward electrification and its impact on global value chains: Inter-plant competition, employment, and supply chains 汽车工业向电气化转型及其对全球价值链的影响:工厂间竞争、就业和供应链
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-01-01 DOI: 10.1016/j.iedeen.2024.100242
Mario Rísquez Ramos, María Eugenia Ruiz-Gálvez

The automotive industry is undergoing a profound transformation in its transition to production of electric vehicles. This paper seeks to examine the main transformations taking place in global value chains in the automotive industry as a result of this transition. The analysis follows a multiple case study methodology based on a theoretical approach that seeks to address the research question and purpose.

The main findings of this research focus on three dimensions of GVCs. First, this transition increases competition among assembly plants at the intra-group level for the awarding of new models. Second, it continues to reconfigure supply chains, threatening the viability of certain traditional providers of components and giving rise to new players – battery manufacturers – that may challenge the chain hierarchy. Third, the transition to electric vehicles has led to a reduction in employment volume in the chain as a whole. Because the transition is ongoing, it will continue to pose significant challenges for multiple actors involved in the automotive industry.

汽车行业在向电动汽车生产转型的过程中正在经历一场深刻的变革。本文旨在研究汽车行业全球价值链因这一转型而发生的主要变革。本研究的主要发现集中在全球价值链的三个方面。首先,这种转型加剧了集团内部组装厂之间为获得新车型而展开的竞争。其次,这种转型继续重构供应链,威胁到某些传统零部件供应商的生存能力,并催生了新的参与者--电池制造商,他们可能会挑战供应链的等级制度。第三,向电动汽车的过渡导致整个产业链的就业量减少。由于转型仍在继续,它将继续对汽车行业的多个参与者构成重大挑战。
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引用次数: 0
Industry 4.0, servitization, and reshoring: A systematic literature review 工业 4.0、服务化和重新定位:系统性文献综述
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-01-01 DOI: 10.1016/j.iedeen.2023.100234
Javier Bilbao-Ubillos , Vicente Camino-Beldarrain , Gurutze Intxaurburu-Clemente , Eva Velasco-Balmaseda

The goal of this literature review is first of all to help define, characterise and contextualise the phenomena that make up Industry 4.0 (I4.0), the servitisation of manufacturing and re-shoring; and secondly to explore the strong interactions between them. We conduct a systemic literature review to identify, synthesise, assess and interpret the findings of past studies to address the research question analysed here. Industry 4.0 technologies (I4.0Ts), and particularly increased digitisation, has made for the configuration of new business models and the servitisation of the economy in the context of a new paradigm of competition. This digital servitisation is conducive to networking and enhances the role of proximity. Together with other concurrent factors (changes in relative costs, agglomeration economies, the skills and expertise in data management required by I4.0Ts) this is favouring re-shoring. Technology is always present to a greater or lesser degree as an explanatory factor in re-shoring. The increasing cognitive complexity of technical solutions is enhancing proximity constraints. More frequent, more intense contacts are needed between customers and suppliers in a production set-up that is increasingly customised.

这篇文献综述的目的首先是帮助界定、描述工业 4.0(I4.0)、制造业服务化和再转 型等现象,并使之符合实际情况;其次是探讨它们之间的密切互动关系。我们进行了系统的文献综述,以确定、综合、评估和解释过去的研究结果,从而解决本文分析的研究问题。工业 4.0 技术(I4.0Ts),尤其是数字化程度的提高,在新的竞争范式背景下构建了新的商业模式,实现了经济的服务化。这种数字服务化有利于网络化,并增强了邻近性的作用。再加上其他同时出现的因素(相对成本的变化、集聚经济、I4.0Ts 所要求的数据管理技能和专业知识),这些因素都有利于重新进行外包。技术总是或多或少地成为重新外包的一个解释因素。技术解决方案在认知上的复杂性不断增加,加剧了距离上的限制。在日益定制化的生产环境中,客户和供应商之间需要更频繁、更紧密的接触。
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引用次数: 0
Proposing a sales performance motivational framework for B2B sellers in services firms 为服务企业的 B2B 销售人员提出销售业绩激励框架
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-01-01 DOI: 10.1016/j.iedeen.2023.100235
Rocio Rodríguez , Mornay Roberts-Lombard , Nils M. Høgevold , Göran Svensson

This study tests a framework of business-to-business (B2B) sellers’ sales performance motivations in services firms. An exploratory-descriptive research design was used and data was collected from 389 respondents working in the services-orientated business sector of Norway. The study's results verify that B2B service sales are complex contexts and situations for B2B seller services firms and their B2B customers to handle. Many elements are required to reach a final deal. Therefore, services firms must maintain seller motivation throughout the B2B services sales process, which is usually hard and may involve psychological wear-out. Consequently, this study examines and verifies an important area of sales performance indicators, namely B2B sellers’ motivations in services firms, and explains B2B sellers’ intrinsic and extrinsic motivations.

本研究测试了服务企业中企业对企业(B2B)销售者销售业绩动机的框架。研究采用了探索-描述性研究设计,并从挪威以服务为导向的商业部门的389名受访者那里收集了数据。研究结果证实,B2B 服务销售对于 B2B 销售商服务公司及其 B2B 客户来说,是一种复杂的环境和情况。达成最终交易需要许多要素。因此,服务公司必须在整个 B2B 服务销售过程中保持卖方的积极性,而这通常是很困难的,并可能涉及心理磨损。因此,本研究对销售业绩指标的一个重要方面,即服务企业 B2B 卖家的动机进行了研究和验证,并解释了 B2B 卖家的内在动机和外在动机。
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引用次数: 0
Attitudes and sustainable behaviors with special consideration of income determinants 特别考虑到收入决定因素的态度和可持续行为
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-01-01 DOI: 10.1016/j.iedeen.2023.100240
Agnieszka Szulc-Obłoza, Mirosława Żurek

This paper investigates the effects of attitudes towards sustainable consumption and sustainable behaviours. Income as the control variable and gender, age, assets, and educational level as moderators were included. To achieve the aims of the study, a critical literature review, exploratory factor analysis, confirmatory factor analysis, and structural equation modelling were performed. Data were obtained using the CAWI technique on a sample of 1200 adult consumers. The findings show that attitudes towards sustainable consumption are positively associated with sustainable behaviours, and that income significantly determines dimensions of attitudes towards sustainable consumption and sustainable behaviours. Additionally, the relationships between income, dimensions of attitude towards sustainable consumption, and particular sustainable behaviours in groups distinguished by gender, age, property ownership, and education level were confirmed.

本文研究了对可持续消费和可持续行为的态度所产生的影响。收入作为控制变量,性别、年龄、资产和教育水平作为调节变量。为实现研究目的,本文进行了文献综述、探索性因素分析、确认性因素分析和结构方程建模。研究使用 CAWI 技术获得了 1200 个成年消费者样本的数据。研究结果表明,对可持续消费的态度与可持续行为呈正相关,收入在很大程度上决定了对可持续消费的态度和可持续行为的维度。此外,在按性别、年龄、财产所有权和教育水平划分的群体中,收入、对可持续消费的态度和特定可持续行为之间的关系也得到了证实。
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引用次数: 0
Evolution of scientific production on urban passenger transport: A bibliometric analysis 城市客运科学成果的演变:文献计量分析
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-01-01 DOI: 10.1016/j.iedeen.2023.100239
Domingo Verano-Tacoronte , Sandra Flores-Ureba , Margarita Mesa-Mendoza , Virginia Llorente-Muñoz

Urban passenger transport is a key point in the progress of any city. It is a strategic area whose efficient and sustainable development requires the incorporation of multiple disciplines. It affects territorial, social, health, economic, and environmental policies, among others. In recent years, we have witnessed a series of changes, especially in the domains of technology and environmental issues. The interdisciplinary nature of transport together with these developments has produced fundamental and far-reaching changes in the scientific production related to this field of study which is difficult to cover in a traditional review of the literature. The aim of this work is thus to conduct a bibliometric analysis of urban passenger transport during the period 2001–2021, which illustrates the advances made during this period and stimulate new research in this field. SciMAT software was used for this purpose. The results show the conceptual evolution of urban passenger transport research, identifying seven main thematic areas: (1) health and physical activity, (2) travel, (3) transport policy, (4) air pollution, (5) congestion, (6) social exclusion, and (7) electric and autonomous vehicles.

城市客运是任何城市进步的关键点。它是一个战略领域,其高效和可持续发展需要多学科的结合。它影响到领土、社会、卫生、经济和环境政策等。近年来,我们目睹了一系列变化,尤其是在技术和环境问题领域。交通运输的跨学科性质以及这些发展给与这一研究领域相关的科学成果带来了根本性的深远变化,而这些变化是传统的文献综述所难以涵盖的。因此,这项工作的目的是对 2001-2021 年期间的城市客运进行文献计量分析,以说明这一时期所取得的进展,并促进这一领域的新研究。为此使用了 SciMAT 软件。结果显示了城市客运研究的概念演变,确定了七个主要专题领域:(1) 健康和体育活动,(2) 旅行,(3) 运输政策,(4) 空气污染,(5) 交通拥堵,(6) 社会排斥,以及 (7) 电动和自动驾驶汽车。
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引用次数: 0
Recommend or not: A comparative analysis of customer reviews to uncover factors influencing explicit online recommendation behavior in peer-to-peer accommodation 推荐与否:通过对顾客评论的比较分析,发现影响点对点住宿中明确在线推荐行为的因素
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-01-01 DOI: 10.1016/j.iedeen.2023.100236
Kai Ding , Xi Yun Gong , Tao Huang , Wei Chong Choo

In the fiercely competitive landscape of the peer-to-peer accommodation platform Airbnb, understanding customers’ online recommendation behavior is essential for optimizing competitiveness and harnessing the potential of electronic word-of-mouth. This study aims to provide comprehensive insights into the factors driving customers’ issuance of positive or negative recommendations based on their experiences. Leveraging 10,101 online reviews from Airbnb users, we employ the Structural Topic Model to determine latent topics relating to customers’ recommendation intentions. This study reveals that positive recommendations are primarily influenced by hedonic values tied to the overall experience, including crucial aspects such as convenience for exploring points of interest, local authenticity, social interaction, and emotional fulfillment. These findings highlight the significance of providing memorable and enriching experiences to elicit positive reviews from customers. On the other hand, negative recommendations are closely linked to utilitarian values focused on practical concerns such as check-in procedures, cleanliness, comfortableness, and amenities. Understanding these utilitarian factors is vital for hosts and platform administrators to improve service quality and address potential issues that may lead to negative reviews. Furthermore, this study emphasizes the significant role of hosts in shaping both positive and negative recommendations. This research contributes valuable insights to the field of peer-to-peer accommodation, highlighting the significance of various factors influencing customers’ recommendation behavior.

在点对点住宿平台 Airbnb 的激烈竞争中,了解客户的在线推荐行为对于优化竞争力和利用电子口碑的潜力至关重要。本研究旨在全面深入地了解促使客户根据自身体验发出正面或负面推荐的因素。利用来自 Airbnb 用户的 10,101 条在线评论,我们采用了结构主题模型来确定与客户推荐意向相关的潜在主题。这项研究揭示了正面推荐主要受与整体体验相关的享乐价值的影响,包括探索兴趣点的便利性、当地真实性、社交互动和情感满足等重要方面。这些发现凸显了提供令人难忘和丰富的体验以获得顾客正面评价的重要性。另一方面,负面推荐与功利主义价值观密切相关,这些价值观注重实际问题,如办理入住手续、清洁度、舒适度和设施。了解这些功利因素对于房东和平台管理员提高服务质量、解决可能导致负面评论的潜在问题至关重要。此外,本研究还强调了房东在形成正面和负面推荐中的重要作用。这项研究为点对点住宿领域提供了宝贵的见解,强调了影响顾客推荐行为的各种因素的重要性。
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引用次数: 0
Does the legitimacy of countries influence the internationalization of emerging market multinationals 国家的合法性是否影响新兴市场跨国公司的国际化
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2023-12-20 DOI: 10.1016/j.iedeen.2023.100233
Ana Plaza-Casado, Alicia Blanco-González, Lourdes Rivero-Gutiérrez, Raul Gómez-Martínez

Legitimacy is fundamental to business internationalization and access to new markets. This variable is particularly important for emerging market multinationals (EMNEs) as they face numerous obstacles, including the information that consumers in the host country have about these companies in addition to the legitimacy of the country of origin. Therefore, this study tests whether home country information and legitimacy affect the legitimacy of EMNEs and consumer purchase intentions. Specifically, this research focuses on EMNEs of Chinese origin due to their rapid growth at the international level and in the fast fashion sector because of the change in the positioning of large brands in favor of sustainability. The model is validated through an empirical study of 261 regular Shein shoppers using PLS-SEM. The academic and managerial implications of this research clarify the antecedents and consequences of the legitimacy of EMNEs and provide recommendations for the management of EMNEs and business success.

合法性是企业国际化和进入新市场的基础。这一变量对新兴市场跨国公司尤为重要,因为它们面临着诸多障碍,除了原产国的合法性之外,还包括东道国消费者对这些公司的信息。因此,本研究检验了母国信息和合法性是否会影响新兴市场跨国企业的合法性和消费者的购买意向。具体来说,本研究重点关注中国原产的新兴市场企业,因为这些企业在国际上发展迅速,而且在快速时尚领域,大型品牌的定位也发生了变化,更倾向于可持续发展。通过对 261 名经常光顾申银店的顾客进行实证研究,使用 PLS-SEM 验证了该模型。本研究的学术和管理意义阐明了新兴市场企业合法性的前因后果,并为新兴市场企业的管理和商业成功提供了建议。
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引用次数: 0
期刊
European Research on Management and Business Economics
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