This study investigates the psychological and relational pathways through which Generation Z consumers’ value consciousness fosters store loyalty toward private labels (PLs) in Turkey’s hard-discount retail sector. Grounded in social exchange theory (SET), the study explores the dual mediating roles of consumer satisfaction and store trust in shaping store loyalty. Using a robust sample of 1,505 Generation Z consumers and partial least squares structural equation modelling (PLS-SEM), the findings demonstrate that consumer value consciousness positively influences consumer satisfaction and store trust, which jointly mediate the pathway to store loyalty. These results provide empirical insights into the complex behaviors of Generation Z consumers in emerging markets, offering actionable guidance for retailers to align their PL strategies with this cohort’s value-driven preferences. The study’s findings contribute to both theoretical advancements in SET and practical applications in loyalty-building strategies, emphasizing the role of psychological and relational factors in sustaining competitive advantage.
{"title":"Generation Z’s journey from value consciousness to store loyalty: Mediating roles of consumer satisfaction and store trust in private label retailing in an emerging economy","authors":"Aysun Sahin , Meral Elci , Ekrem Tatoglu , Selim Zaim , Azize Sahin","doi":"10.1016/j.iedeen.2026.100303","DOIUrl":"10.1016/j.iedeen.2026.100303","url":null,"abstract":"<div><div>This study investigates the psychological and relational pathways through which Generation Z consumers’ value consciousness fosters store loyalty toward private labels (PLs) in Turkey’s hard-discount retail sector. Grounded in social exchange theory (SET), the study explores the dual mediating roles of consumer satisfaction and store trust in shaping store loyalty. Using a robust sample of 1,505 Generation Z consumers and partial least squares structural equation modelling (PLS-SEM), the findings demonstrate that consumer value consciousness positively influences consumer satisfaction and store trust, which jointly mediate the pathway to store loyalty. These results provide empirical insights into the complex behaviors of Generation Z consumers in emerging markets, offering actionable guidance for retailers to align their PL strategies with this cohort’s value-driven preferences. The study’s findings contribute to both theoretical advancements in SET and practical applications in loyalty-building strategies, emphasizing the role of psychological and relational factors in sustaining competitive advantage.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"32 1","pages":"Article 100303"},"PeriodicalIF":6.4,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146022448","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-01-01Epub Date: 2026-01-29DOI: 10.1016/j.iedeen.2026.100307
Xiaochao Zhao , Ali Nawaz Khan , Khuram Shahzad , Mohsin Ali Soomro
This study examines how customer satisfaction and their repurchase intentions are shaped by chatbot interactions in online shopping experience. Three human-like chatbot attributes, i.e., responsiveness, anthropomorphism, and social presence, are examined for their influence on customer satisfaction and their repurchase intentions. The moderating influence of e-shopping enjoyment over the relationship between customer satisfaction and their repurchase intentions is assessed. Flow theory is used as an overarching theory to build the research model and explain the results. The data was collected through questionnaire survey from 344 Chinese online shopping participants. We used Structural Equation Modeling (SEM) to analyze the collected data. Findings state that chatbots with responsiveness, anthropomorphism, and social presence are much better equipped to satisfy customer needs. In addition, results show that customer satisfaction affects repurchase intentions. Besides, our findings show that e-shopping enjoyment makes satisfaction even more influential on repurchase intentions. It implies that the affective and attention-demanding aspects of e-commerce play their part in defining a customer's intentions toward repeat purchases. This study will serve as a useful reference for e-commerce platforms that intend to use chatbots to increase customer engagement and loyalty, and marketers who could benefit from their activities.
{"title":"Chatbots that win hearts and wallets: Maximizing customer satisfaction and repeat purchases","authors":"Xiaochao Zhao , Ali Nawaz Khan , Khuram Shahzad , Mohsin Ali Soomro","doi":"10.1016/j.iedeen.2026.100307","DOIUrl":"10.1016/j.iedeen.2026.100307","url":null,"abstract":"<div><div>This study examines how customer satisfaction and their repurchase intentions are shaped by chatbot interactions in online shopping experience. Three human-like chatbot attributes, i.e., responsiveness, anthropomorphism, and social presence, are examined for their influence on customer satisfaction and their repurchase intentions. The moderating influence of e-shopping enjoyment over the relationship between customer satisfaction and their repurchase intentions is assessed. Flow theory is used as an overarching theory to build the research model and explain the results. The data was collected through questionnaire survey from 344 Chinese online shopping participants. We used Structural Equation Modeling (SEM) to analyze the collected data. Findings state that chatbots with responsiveness, anthropomorphism, and social presence are much better equipped to satisfy customer needs. In addition, results show that customer satisfaction affects repurchase intentions. Besides, our findings show that e-shopping enjoyment makes satisfaction even more influential on repurchase intentions. It implies that the affective and attention-demanding aspects of e-commerce play their part in defining a customer's intentions toward repeat purchases. This study will serve as a useful reference for e-commerce platforms that intend to use chatbots to increase customer engagement and loyalty, and marketers who could benefit from their activities.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"32 1","pages":"Article 100307"},"PeriodicalIF":6.4,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146076857","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-01-01Epub Date: 2025-10-15DOI: 10.1016/j.iedeen.2025.100296
M.L. Fernández-Alles, J.P. Diánez-González, D. Hernández-Roque, M. Villanueva-Flores
The literature applying effectual logic to entrepreneurial activity is extensive. However, more effective research needs to be conducted to analyze international entrepreneurship in the specific context of academic spin-offs (ASOs). Prior research has mainly analyzed the effect of human capital and relational capital on internationalization. However, limited research has focused on their psychological capital (PsyCap). The PsyCap changes over time due to the entrepreneur's international experiences and the differences in PsyCap in different internationalization patterns. Therefore, the objective of the paper is twofold. First, to analyze whether there are differences in the PsyCap of the academic entrepreneur between domestic ASOs and international ASOs. Second, to identify differences in the PsyCap of entrepreneurs' pre- and post-internationalization in international ASOs and with different internationalization patterns. The results of hierarchical cluster analysis, analysis of variance (ANOVA), and post-hoc tests conclude, first, that there are no differences in the PsyCap of academic entrepreneurs in domestic ASOs and international ASOs, except for one of its dimension, optimism, which is more prominent for international ASOs. Second, in all internationalized ASOs, there are differences in the PsyCap of the academic entrepreneur if we compare the stage of creation with the current stage. However, optimism is similar in both stages. Third, comparing PsyCap in different internationalization patterns, there are differences in the PsyCap of academic entrepreneurs from one stage to another. PsyCap grows in Uppsala and Born Global (BG) ASOs but decreases in de-internationalized ASOs, which follow a non-linear pattern. Finally, self-efficacy is a key psychological dimension for de-internationalized ASOs.
将有效逻辑应用于创业活动的文献非常广泛。然而，需要进行更有效的研究，以分析学术附带利益（ASOs）的具体背景下的国际创业精神。以往的研究主要分析人力资本和关系资本对国际化的影响。然而，关注他们心理资本（PsyCap）的研究有限。由于企业家的国际经验和不同国际化模式下PsyCap的差异，PsyCap会随着时间的推移而变化。因此，本文的目的是双重的。首先，分析国内学术型创业家与国际学术型创业家的心理cap是否存在差异。第二，识别不同国际化模式下国际自主创业组织企业家国际化前后心理cap的差异。层次聚类分析、方差分析（ANOVA）和事后检验的结果表明：第一，学术型创业家的心理cap在国内创业家与国际创业家之间没有差异，只有一个维度乐观主义在国际创业家中更为突出。其次，在所有国际化的自主创业组织中，如果将其创建阶段与当前阶段进行比较，则学术企业家的心理cap存在差异。然而，这两个阶段的乐观情绪是相似的。第三，比较不同国际化模式下的心理cap，学术型企业家在不同阶段的心理cap存在差异。PsyCap在Uppsala和Born Global (BG) aso中增长，但在非国际化aso中下降，遵循非线性模式。最后，自我效能感是去国际化ASOs的关键心理维度。
{"title":"Who am I? An effectual perspective on the impact of psychological capital on the internationalization of academic spin-offs","authors":"M.L. Fernández-Alles, J.P. Diánez-González, D. Hernández-Roque, M. Villanueva-Flores","doi":"10.1016/j.iedeen.2025.100296","DOIUrl":"10.1016/j.iedeen.2025.100296","url":null,"abstract":"<div><div>The literature applying effectual logic to entrepreneurial activity is extensive. However, more effective research needs to be conducted to analyze international entrepreneurship in the specific context of academic spin-offs (ASOs). Prior research has mainly analyzed the effect of human capital and relational capital on internationalization. However, limited research has focused on their psychological capital (PsyCap). The PsyCap changes over time due to the entrepreneur's international experiences and the differences in PsyCap in different internationalization patterns. Therefore, the objective of the paper is twofold. First, to analyze whether there are differences in the PsyCap of the academic entrepreneur between domestic ASOs and international ASOs. Second, to identify differences in the PsyCap of entrepreneurs' pre- and post-internationalization in international ASOs and with different internationalization patterns. The results of hierarchical cluster analysis, analysis of variance (ANOVA), and post-hoc tests conclude, first, that there are no differences in the PsyCap of academic entrepreneurs in domestic ASOs and international ASOs, except for one of its dimension, optimism, which is more prominent for international ASOs. Second, in all internationalized ASOs, there are differences in the PsyCap of the academic entrepreneur if we compare the stage of creation with the current stage. However, optimism is similar in both stages. Third, comparing PsyCap in different internationalization patterns, there are differences in the PsyCap of academic entrepreneurs from one stage to another. PsyCap grows in Uppsala and Born Global (BG) ASOs but decreases in de-internationalized ASOs, which follow a non-linear pattern. Finally, self-efficacy is a key psychological dimension for de-internationalized ASOs.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"32 1","pages":"Article 100296"},"PeriodicalIF":6.4,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145289602","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Companies that prioritize product responsibility often develop stronger brand identities and foster greater consumer loyalty. However, these outcomes are influenced by the firm's capital structure. This study applies the trade-off theory to examine how capital structure affects product responsibility and corporate reputation. Using purposive sampling, the study analyzed 22 years of data (2002–2023) from 163 non-financial firms listed on the London Stock Exchange, sourced from Thomson Reuters Eikon DataStream. The analysis employed the Common Correlated Effects Mean Group (CCEMG) and two-step Generalized Method of Moments (GMM) estimation techniques. Findings reveal a significant negative relationship between the debt-to-equity ratio and both product responsibility and corporate reputation. Additionally, the interaction between governance and the debt-to-equity ratio negatively influences product responsibility but positively affects corporate reputation. To enhance product responsibility, companies should adopt sustainable practices, such as implementing environmentally friendly technologies and promoting supply chain transparency. Management may also consider increasing equity financing—through retained earnings or new share issuance—to improve financial stability and stakeholder confidence, thereby strengthening market perception and corporate reputation.
{"title":"The impact of capital structure on product responsibility and corporate reputation: Evidence from non-financial institutions listed on the London stock exchange","authors":"Leviticus Mensah , Richard Arhinful , Hayford Asare Obeng , Bright Akwasi Gyamfi","doi":"10.1016/j.iedeen.2025.100287","DOIUrl":"10.1016/j.iedeen.2025.100287","url":null,"abstract":"<div><div>Companies that prioritize product responsibility often develop stronger brand identities and foster greater consumer loyalty. However, these outcomes are influenced by the firm's capital structure. This study applies the trade-off theory to examine how capital structure affects product responsibility and corporate reputation. Using purposive sampling, the study analyzed 22 years of data (2002–2023) from 163 non-financial firms listed on the London Stock Exchange, sourced from Thomson Reuters Eikon DataStream. The analysis employed the Common Correlated Effects Mean Group (CCEMG) and two-step Generalized Method of Moments (GMM) estimation techniques. Findings reveal a significant negative relationship between the debt-to-equity ratio and both product responsibility and corporate reputation. Additionally, the interaction between governance and the debt-to-equity ratio negatively influences product responsibility but positively affects corporate reputation. To enhance product responsibility, companies should adopt sustainable practices, such as implementing environmentally friendly technologies and promoting supply chain transparency. Management may also consider increasing equity financing—through retained earnings or new share issuance—to improve financial stability and stakeholder confidence, thereby strengthening market perception and corporate reputation.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"31 3","pages":"Article 100287"},"PeriodicalIF":7.1,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144695342","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-09-01Epub Date: 2025-08-28DOI: 10.1016/j.iedeen.2025.100293
Carlos Osorio-Andrade , Pericles asher Rospigliosi , Ana Jiménez Zarco
This study analyses how brands' content marketing strategies on social networks influence electronic word of mouth (eWOM), a major predictor of business success that reflects consumer engagement and shapes behaviours such as increased purchase intention, willingness to pay more, reduced perceived risk, and strengthened brand trust and loyalty. While prior research has focused on isolated aspects of digital communication, such as message format or content appeal, this work incorporates additional key elements—brand humanization, personalization, and conversational relationships—that are essential for fostering trust and engagement in today's audiovisual content on platforms like Instagram and TikTok.
Grounded in theories such as Service-Dominant Logic, brand personalization and humanization, Uses and Gratifications, trust transfer, Marketing Communications Theory, and Media Richness Theory, this research proposes a conceptual model based on the stimulus-organism-response (SOR) framework. The study analyses 250 Instagram posts and 250 TikTok posts from top-interaction consumer brands in Spain, measuring independent variables such as brand consistency, post position, message format, celebrity endorsement, content attractiveness, and interactivity, with eWOM operationalised as the volume of likes and comments. Control variables included posting day, emoji use, and post length, with content analysis applied for coding and negative binomial regression for hypothesis testing.
Findings reveal platform-specific patterns: while message format drives eWOM on TikTok, content attractiveness is more influential on Instagram. Celebrity endorsement is the only variable showing similar effects across platforms, increasing likes on both networks and comments on TikTok. This work addresses the gap in comparative analyses of content effectiveness between platforms with distinct social and technical dynamics, offering evidence-based insights for optimising brand communication strategies according to platform-specific audience interaction styles, message temporality, and visual engagement.
{"title":"eWOM and content marketing strategies: maximizing brand engagement among social media users in Spain","authors":"Carlos Osorio-Andrade , Pericles asher Rospigliosi , Ana Jiménez Zarco","doi":"10.1016/j.iedeen.2025.100293","DOIUrl":"10.1016/j.iedeen.2025.100293","url":null,"abstract":"<div><div>This study analyses how brands' content marketing strategies on social networks influence electronic word of mouth (eWOM), a major predictor of business success that reflects consumer engagement and shapes behaviours such as increased purchase intention, willingness to pay more, reduced perceived risk, and strengthened brand trust and loyalty. While prior research has focused on isolated aspects of digital communication, such as message format or content appeal, this work incorporates additional key elements—brand humanization, personalization, and conversational relationships—that are essential for fostering trust and engagement in today's audiovisual content on platforms like Instagram and TikTok.</div><div>Grounded in theories such as Service-Dominant Logic, brand personalization and humanization, Uses and Gratifications, trust transfer, Marketing Communications Theory, and Media Richness Theory, this research proposes a conceptual model based on the stimulus-organism-response (SOR) framework. The study analyses 250 Instagram posts and 250 TikTok posts from top-interaction consumer brands in Spain, measuring independent variables such as brand consistency, post position, message format, celebrity endorsement, content attractiveness, and interactivity, with eWOM operationalised as the volume of likes and comments. Control variables included posting day, emoji use, and post length, with content analysis applied for coding and negative binomial regression for hypothesis testing.</div><div>Findings reveal platform-specific patterns: while message format drives eWOM on TikTok, content attractiveness is more influential on Instagram. Celebrity endorsement is the only variable showing similar effects across platforms, increasing likes on both networks and comments on TikTok. This work addresses the gap in comparative analyses of content effectiveness between platforms with distinct social and technical dynamics, offering evidence-based insights for optimising brand communication strategies according to platform-specific audience interaction styles, message temporality, and visual engagement.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"31 3","pages":"Article 100293"},"PeriodicalIF":6.4,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144907472","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-09-01Epub Date: 2025-07-31DOI: 10.1016/j.iedeen.2025.100290
Mumin Dayan , Zafar Husain , Betul Dayan , Anthony Di Benedetto
This study develops a moderated mediation model to investigate the relationship between organizational innovativeness and organizational competitiveness, with service innovation as a mediating variable. It further explores the moderating effects of organizational support and organizational flexibility on this relationship. A quantitative, cross-sectional survey was conducted among 1350 IT solution providers operating within Software Export Zones in India. Data were collected from 110 firms, targeting project managers, senior project managers, general managers, and vice presidents responsible for project oversight. A pretested, self-administered questionnaire was used for data collection. Structural equation modeling was employed to validate the measurement model and to test the hypothesized relationships. The findings demonstrate that service innovation plays a key mediating role between organizational innovativeness and competitiveness. Moreover, both organizational support and flexibility significantly moderate this relationship. The results underscore the importance of dynamic organizational capabilities in enhancing service innovation and sustaining competitive advantage in the IT services sector.
{"title":"Roles of service innovation and dynamic internal resources on the organizational innovativeness-competitiveness relationship in Indian IT sector—A moderated mediation model","authors":"Mumin Dayan , Zafar Husain , Betul Dayan , Anthony Di Benedetto","doi":"10.1016/j.iedeen.2025.100290","DOIUrl":"10.1016/j.iedeen.2025.100290","url":null,"abstract":"<div><div>This study develops a moderated mediation model to investigate the relationship between organizational innovativeness and organizational competitiveness, with service innovation as a mediating variable. It further explores the moderating effects of organizational support and organizational flexibility on this relationship. A quantitative, cross-sectional survey was conducted among 1350 IT solution providers operating within Software Export Zones in India. Data were collected from 110 firms, targeting project managers, senior project managers, general managers, and vice presidents responsible for project oversight. A pretested, self-administered questionnaire was used for data collection. Structural equation modeling was employed to validate the measurement model and to test the hypothesized relationships. The findings demonstrate that service innovation plays a key mediating role between organizational innovativeness and competitiveness. Moreover, both organizational support and flexibility significantly moderate this relationship. The results underscore the importance of dynamic organizational capabilities in enhancing service innovation and sustaining competitive advantage in the IT services sector.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"31 3","pages":"Article 100290"},"PeriodicalIF":6.4,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144748753","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This research aims to demonstrate how the female university students’ perceptions of the two main categories of financing—formal and informal—can influence their entrepreneurial intentions. Analyzing data collected through a custom-designed instrument grounded in existing literature via a structural equation modeling (SEM) approach, the study draws on a sample of 473 female university students from a public university in Mexico. The findings reveal that perceptions of the importance, accessibility, and convenience of formal financing sources—such as bank loans, government credit programs, and other institutional financial services—exert a stronger influence on entrepreneurial intentions than perceptions of informal financing sources—such as loans from family or friends, non-institutional angel investors, and informal lenders such as loan sharks.
{"title":"Perceptions of formal and informal financing sources as a predictor of female university students’ entrepreneurial intentions","authors":"Alejandro Campos-Sánchez , Citlalli Rocío Flores-Rodríguez , Gloria Yaneth Zápari-Romero","doi":"10.1016/j.iedeen.2025.100289","DOIUrl":"10.1016/j.iedeen.2025.100289","url":null,"abstract":"<div><div>This research aims to demonstrate how the female university students’ perceptions of the two main categories of financing—formal and informal—can influence their entrepreneurial intentions. Analyzing data collected through a custom-designed instrument grounded in existing literature via a structural equation modeling (SEM) approach, the study draws on a sample of 473 female university students from a public university in Mexico. The findings reveal that perceptions of the importance, accessibility, and convenience of formal financing sources—such as bank loans, government credit programs, and other institutional financial services—exert a stronger influence on entrepreneurial intentions than perceptions of informal financing sources—such as loans from family or friends, non-institutional angel investors, and informal lenders such as loan sharks.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"31 3","pages":"Article 100289"},"PeriodicalIF":6.4,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144738990","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-09-01Epub Date: 2025-07-31DOI: 10.1016/j.iedeen.2025.100291
Melih Sefa Yavuz , Hilal Çalik
This study investigates the long-term impact of artificial intelligence (AI) and machine learning (ML) patent intensity on firms’ performance, focusing on innovation-driven competitive advantage. Using a panel of 20 technology-intensive firms from 2013 to 2023, this study employs eXtreme gradient boosting (XGBoost) and random forest algorithms to capture nonlinear relationships between AI and ML patent intensity and key financial indicators, including return on assets (ROA), operating margin, and net profit margin. The results indicate that AI and ML patents significantly enhance ROA and operating margins, particularly with a five-year lag, highlighting the delayed but positive influence of such innovations. However, the effect on net profit margin remains limited. These findings underscore the strategic value of AI and ML innovation in driving sustainable firm performance while also emphasizing the importance of long-term planning and complementary investments for maximizing financial returns.
{"title":"AI and ML patent intensity and firm performance: A machine learning-based lagged analysis","authors":"Melih Sefa Yavuz , Hilal Çalik","doi":"10.1016/j.iedeen.2025.100291","DOIUrl":"10.1016/j.iedeen.2025.100291","url":null,"abstract":"<div><div>This study investigates the long-term impact of artificial intelligence (AI) and machine learning (ML) patent intensity on firms’ performance, focusing on innovation-driven competitive advantage. Using a panel of 20 technology-intensive firms from 2013 to 2023, this study employs eXtreme gradient boosting (XGBoost) and random forest algorithms to capture nonlinear relationships between AI and ML patent intensity and key financial indicators, including return on assets (ROA), operating margin, and net profit margin. The results indicate that AI and ML patents significantly enhance ROA and operating margins, particularly with a five-year lag, highlighting the delayed but positive influence of such innovations. However, the effect on net profit margin remains limited. These findings underscore the strategic value of AI and ML innovation in driving sustainable firm performance while also emphasizing the importance of long-term planning and complementary investments for maximizing financial returns.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"31 3","pages":"Article 100291"},"PeriodicalIF":6.4,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144748752","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-09-01Epub Date: 2025-10-10DOI: 10.1016/j.iedeen.2025.100294
Pedro P. Rey-Ortiz , Miguel A. Crespo-Velando , José M. Merigó , Anna M. Gil-Lafuente
The European Research on Management and Business Economics is a well-established journal in the fields of management, business, and economics. Founded 30 years ago in Spain under the name Investigaciones Europeas de Dirección y Economía de la Empresa, the journal initially published in Spanish. Since 2015, it shifted to English-language publications and has experienced a significant increase in visibility, citation impact, and international reach. This study presents a comprehensive bibliometric analysis of the publications of the journal from 1995 to 2024, using data from the Scopus and Web of Science databases. The analysis is complemented by the use of VOSviewer and Bibliometrix software to map research trends, co-citation networks, and keyword patterns. Findings indicate that the journal is currently undergoing a phase of international growth and consolidation. The most productive and influential research topics include entrepreneurship, corporate social responsibility, strategic management, tourism, and customer behaviour. Moreover, the results also highlight the increasing importance of contributions from Asian and Latin American countries.
《欧洲管理和商业经济研究》是一本在管理、商业和经济领域建立良好的期刊。该杂志于30年前在西班牙创刊，最初以西班牙语出版，名为Investigaciones Europeas de Dirección y Economía de la Empresa。自2015年以来，它转向了英语出版物，并且在知名度，引用影响力和国际影响力方面都有了显着提高。本研究使用Scopus和Web of Science数据库的数据，对该期刊1995年至2024年的出版物进行了全面的文献计量分析。该分析还通过使用VOSviewer和Bibliometrix软件来绘制研究趋势、共被引网络和关键词模式。调查结果表明，该杂志目前正处于国际增长和巩固阶段。最具生产力和影响力的研究课题包括企业家精神、企业社会责任、战略管理、旅游和客户行为。此外，调查结果还突出表明，亚洲和拉丁美洲国家的贡献日益重要。
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Pub Date : 2025-09-01Epub Date: 2025-06-18DOI: 10.1016/j.iedeen.2025.100282
Yenus Muhammed Argaw, Yingqi Liu
Small and medium-scale enterprises (SMEs) play a crucial role in most developing countries. However, many of these enterprises face a range of challenges that hinder their growth and survival. This research aimed to examine the critical success factors affecting the growth of different sizes of SMEs in the Ethiopian construction industry. The novelty of the paper lies in addressing the identification problem found in the existing literature by employing appropriate estimation techniques to quantify the contribution of multiple success factors, thereby moving beyond descriptive statistics. Using an ordered logit model, we obtained interesting and informative results about the effects of critical success factors on the growth of SMEs. The results invariably suggest that the contribution of the critical success factors depends on the firm's specific factors (annual turnover). We found that not all factors exert comparable effects on success; certain factors wield a substantial influence for larger SMEs, whereas others demonstrate a significant impact on smaller SMEs. The gender of the owner has a positive and significant impact on the sustainable growth and success of Ethiopian construction firms with an annual turnover below 500,000 Birr. In contrast, for firms with an annual turnover above 500,000 Birr, the entrepreneur’s education level and entrepreneurial orientation are strongly and positively associated with firm success, showing a greater influence compared to lower-turnover firms. Therefore, this paper strongly recommends SME owners, managers, and staffs consider the level of annual turnover as the effectiveness of success factors depends on the level of annual turnover.
{"title":"The pathway to winning: optimizing small and medium enterprises performance in the construction industry through tailored success factors","authors":"Yenus Muhammed Argaw, Yingqi Liu","doi":"10.1016/j.iedeen.2025.100282","DOIUrl":"10.1016/j.iedeen.2025.100282","url":null,"abstract":"<div><div>Small and medium-scale enterprises (SMEs) play a crucial role in most developing countries. However, many of these enterprises face a range of challenges that hinder their growth and survival. This research aimed to examine the critical success factors affecting the growth of different sizes of SMEs in the Ethiopian construction industry. The novelty of the paper lies in addressing the identification problem found in the existing literature by employing appropriate estimation techniques to quantify the contribution of multiple success factors, thereby moving beyond descriptive statistics. Using an ordered logit model, we obtained interesting and informative results about the effects of critical success factors on the growth of SMEs. The results invariably suggest that the contribution of the critical success factors depends on the firm's specific factors (annual turnover). We found that not all factors exert comparable effects on success; certain factors wield a substantial influence for larger SMEs, whereas others demonstrate a significant impact on smaller SMEs. The gender of the owner has a positive and significant impact on the sustainable growth and success of Ethiopian construction firms with an annual turnover below 500,000 Birr. In contrast, for firms with an annual turnover above 500,000 Birr, the entrepreneur’s education level and entrepreneurial orientation are strongly and positively associated with firm success, showing a greater influence compared to lower-turnover firms. Therefore, this paper strongly recommends SME owners, managers, and staffs consider the level of annual turnover as the effectiveness of success factors depends on the level of annual turnover.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"31 3","pages":"Article 100282"},"PeriodicalIF":7.1,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144313354","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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