European Research on Management and Business Economics最新文献

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Roles of service innovation and dynamic internal resources on the organizational innovativeness-competitiveness relationship in Indian IT sector—A moderated mediation model 服务创新和动态内部资源在印度IT行业组织创新-竞争力关系中的作用——一个有调节的中介模型

IF 6.4 3区管理学 Q1 BUSINESS

European Research on Management and Business Economics

Pub Date : 2025-07-31 DOI: 10.1016/j.iedeen.2025.100290

Mumin Dayan , Zafar Husain , Betul Dayan , Anthony Di Benedetto

This study develops a moderated mediation model to investigate the relationship between organizational innovativeness and organizational competitiveness, with service innovation as a mediating variable. It further explores the moderating effects of organizational support and organizational flexibility on this relationship. A quantitative, cross-sectional survey was conducted among 1350 IT solution providers operating within Software Export Zones in India. Data were collected from 110 firms, targeting project managers, senior project managers, general managers, and vice presidents responsible for project oversight. A pretested, self-administered questionnaire was used for data collection. Structural equation modeling was employed to validate the measurement model and to test the hypothesized relationships. The findings demonstrate that service innovation plays a key mediating role between organizational innovativeness and competitiveness. Moreover, both organizational support and flexibility significantly moderate this relationship. The results underscore the importance of dynamic organizational capabilities in enhancing service innovation and sustaining competitive advantage in the IT services sector.

本研究以服务创新为中介变量，构建有调节的中介模型，探讨组织创新与组织竞争力的关系。进一步探讨了组织支持和组织灵活性对这一关系的调节作用。我们在印度软件出口区内的1350家IT解决方案供应商中进行了一项定量的横断面调查。数据收集自110家公司，目标是项目经理、高级项目经理、总经理和负责项目监督的副总裁。数据收集采用预先测试、自我管理的问卷。采用结构方程模型对测量模型进行验证，并对假设关系进行检验。研究结果表明，服务创新在组织创新与竞争力之间起着重要的中介作用。此外，组织支持和灵活性都显著调节了这一关系。研究结果强调了动态组织能力在促进服务创新和保持IT服务业竞争优势方面的重要性。

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引用次数: 0

AI and ML patent intensity and firm performance: A machine learning-based lagged analysis 人工智能和机器学习专利强度与企业绩效：基于机器学习的滞后分析

IF 6.4 3区管理学 Q1 BUSINESS

European Research on Management and Business Economics

Pub Date : 2025-07-31 DOI: 10.1016/j.iedeen.2025.100291

Melih Sefa Yavuz , Hilal Çalik

This study investigates the long-term impact of artificial intelligence (AI) and machine learning (ML) patent intensity on firms’ performance, focusing on innovation-driven competitive advantage. Using a panel of 20 technology-intensive firms from 2013 to 2023, this study employs eXtreme gradient boosting (XGBoost) and random forest algorithms to capture nonlinear relationships between AI and ML patent intensity and key financial indicators, including return on assets (ROA), operating margin, and net profit margin. The results indicate that AI and ML patents significantly enhance ROA and operating margins, particularly with a five-year lag, highlighting the delayed but positive influence of such innovations. However, the effect on net profit margin remains limited. These findings underscore the strategic value of AI and ML innovation in driving sustainable firm performance while also emphasizing the importance of long-term planning and complementary investments for maximizing financial returns.

本研究探讨了人工智能（AI）和机器学习（ML）专利强度对企业绩效的长期影响，重点关注创新驱动的竞争优势。本研究以2013年至2023年的20家技术密集型公司为样本，采用极端梯度增强（XGBoost）和随机森林算法来捕捉人工智能和机器学习专利强度与关键财务指标（包括资产回报率（ROA）、营业利润率和净利润率）之间的非线性关系。结果表明，人工智能和机器学习专利显著提高了ROA和营业利润率，特别是在五年的滞后期，突出了此类创新的延迟但积极的影响。然而，对净利润率的影响仍然有限。这些发现强调了人工智能和机器学习创新在推动可持续公司绩效方面的战略价值，同时也强调了长期规划和补充性投资对于最大化财务回报的重要性。

引用次数: 0

Perceptions of formal and informal financing sources as a predictor of female university students’ entrepreneurial intentions 对正规和非正规融资来源的认知对女大学生创业意向的预测作用

IF 6.4 3区管理学 Q1 BUSINESS

European Research on Management and Business Economics

Pub Date : 2025-07-30 DOI: 10.1016/j.iedeen.2025.100289

Alejandro Campos-Sánchez , Citlalli Rocío Flores-Rodríguez , Gloria Yaneth Zápari-Romero

This research aims to demonstrate how the female university students’ perceptions of the two main categories of financing—formal and informal—can influence their entrepreneurial intentions. Analyzing data collected through a custom-designed instrument grounded in existing literature via a structural equation modeling (SEM) approach, the study draws on a sample of 473 female university students from a public university in Mexico. The findings reveal that perceptions of the importance, accessibility, and convenience of formal financing sources—such as bank loans, government credit programs, and other institutional financial services—exert a stronger influence on entrepreneurial intentions than perceptions of informal financing sources—such as loans from family or friends, non-institutional angel investors, and informal lenders such as loan sharks.

本研究旨在证明女大学生对正式和非正式两种主要融资类别的认知如何影响其创业意图。通过结构方程建模（SEM）方法，通过一个基于现有文献的定制设计仪器收集的数据进行分析，该研究从墨西哥一所公立大学抽取了473名女大学生样本。研究结果表明，对正式融资来源（如银行贷款、政府信贷计划和其他机构金融服务）的重要性、可及性和便利性的认知，比对非正式融资来源（如来自家人或朋友的贷款、非机构天使投资人和高利贷等非正式贷款人）的认知，对创业意向的影响更大。

引用次数: 0

The impact of capital structure on product responsibility and corporate reputation: Evidence from non-financial institutions listed on the London stock exchange 资本结构对产品责任和企业声誉的影响：来自伦敦证券交易所上市非金融机构的证据

IF 7.1 3区管理学 Q1 BUSINESS

European Research on Management and Business Economics

Pub Date : 2025-07-24 DOI: 10.1016/j.iedeen.2025.100287

Leviticus Mensah , Richard Arhinful , Hayford Asare Obeng , Bright Akwasi Gyamfi

Companies that prioritize product responsibility often develop stronger brand identities and foster greater consumer loyalty. However, these outcomes are influenced by the firm's capital structure. This study applies the trade-off theory to examine how capital structure affects product responsibility and corporate reputation. Using purposive sampling, the study analyzed 22 years of data (2002–2023) from 163 non-financial firms listed on the London Stock Exchange, sourced from Thomson Reuters Eikon DataStream. The analysis employed the Common Correlated Effects Mean Group (CCEMG) and two-step Generalized Method of Moments (GMM) estimation techniques. Findings reveal a significant negative relationship between the debt-to-equity ratio and both product responsibility and corporate reputation. Additionally, the interaction between governance and the debt-to-equity ratio negatively influences product responsibility but positively affects corporate reputation. To enhance product responsibility, companies should adopt sustainable practices, such as implementing environmentally friendly technologies and promoting supply chain transparency. Management may also consider increasing equity financing—through retained earnings or new share issuance—to improve financial stability and stakeholder confidence, thereby strengthening market perception and corporate reputation.

优先考虑产品责任的公司通常会发展出更强的品牌形象，并培养出更高的消费者忠诚度。然而，这些结果受到公司资本结构的影响。本研究运用权衡理论检视资本结构如何影响产品责任与企业声誉。采用有目的的抽样，该研究分析了伦敦证券交易所上市的163家非金融公司22年（2002年至2023年）的数据，这些数据来自汤森路透Eikon DataStream。分析采用了共同相关效应均值组（CCEMG）和两步广义矩量法（GMM）估计技术。研究结果显示，负债权益比与产品责任和企业声誉之间存在显著的负相关关系。此外，治理与负债权益比的交互作用对产品责任产生负向影响，而对企业声誉产生正向影响。为了加强产品责任，公司应该采用可持续的做法，例如实施环境友好型技术和提高供应链透明度。管理层也可以考虑增加股权融资——通过留存收益或新股发行——以提高财务稳定性和利益相关者的信心，从而加强市场认知和公司声誉。

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引用次数: 0

Leveraging xAI for enhanced surrender risk management in life insurance products 利用xAI加强人寿保险产品的退保风险管理

IF 7.1 3区管理学 Q1 BUSINESS

European Research on Management and Business Economics

Pub Date : 2025-07-22 DOI: 10.1016/j.iedeen.2025.100286

Lluís Bermúdez , David Anaya , Jaume Belles-Sampera

Explainable Artificial Intelligence (xAI) plays a crucial role in enhancing our understanding of decision-making processes within black-box Machine Learning models. Our objective is to introduce various xAI methodologies, providing risk managers with accessible approaches to model interpretation. To exemplify this, we present a case study focused on mitigating surrender risk in insurance savings products. We begin by using real data from universal life policies to build logistic regression and tree-based models. Using a range of xAI techniques, we gain valuable insight into the inner workings of tree-based models. We then propose a novel supervised clustering approach that integrates Shapley values with a Kohonen neural network (KNN). The process involves three main steps: computing Shapley values from a supervised tree-based model; clustering individuals into homogeneous profiles using an unsupervised KNN; and interpreting these profiles with a supervised decision tree model. Finally, we present several key findings derived from the application of xAI techniques, which have the potential to enhance surrender risk management practices.

可解释人工智能（xAI）在增强我们对黑箱机器学习模型中的决策过程的理解方面起着至关重要的作用。我们的目标是介绍各种xAI方法，为风险管理人员提供可访问的模型解释方法。为了说明这一点，我们提出了一个案例研究，重点是减轻保险储蓄产品的退保风险。我们首先使用来自通用寿险保单的真实数据来构建逻辑回归和基于树的模型。使用一系列xAI技术，我们获得了对基于树的模型的内部工作原理的宝贵见解。然后，我们提出了一种新的监督聚类方法，该方法将Shapley值与Kohonen神经网络（KNN）相结合。该过程包括三个主要步骤：从基于监督树的模型中计算Shapley值；使用无监督的KNN将个体聚类成均匀的轮廓；并用监督决策树模型解释这些概要。最后，我们提出了从xAI技术应用中得出的几个关键发现，这些发现有可能增强投降风险管理实践。

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引用次数: 0

Ex-military strategic leaders and corporate social performance: effects and boundaries 退役军人战略领导人与企业社会绩效：影响与边界

IF 7.1 3区管理学 Q1 BUSINESS

European Research on Management and Business Economics

Pub Date : 2025-07-17 DOI: 10.1016/j.iedeen.2025.100288

Ge Ren , Ping Zeng , Xi Zhong

Exmilitary strategic leaders, by whether and when they affect corporate social performance (CSP), have not been systematically explored to date. On the basis of imprinting theory, upper echelons theory, and empirical data from Chinese listed firms from 2011 to 2020, we obtain the following findings: (1) Exmilitary strategic leaders have a positive effect on firms’ CSP. (2) From the perspective of managerial discretion, industry discretion (e.g., industry turbulence) and institutional discretion (e.g., regional marketization) enhance the positive effect of ex-military strategic leaders on firms’ CSP. (3) From the perspective of firm characteristics, the positive effect of ex-military strategic leaders on firms’ CSP is more pronounced in state-owned and heavily polluting firms. (4) Social responsibility attention is a potential mechanism for ex-military strategic leaders and CSP. We contribute to the literature on strategic leaders and CSP by validating the influence of ex-military strategic leaders on firms’ CSP.

退伍军人战略领导者是否以及何时影响企业社会绩效（CSP），迄今尚未得到系统的探讨。基于印迹理论、上层梯队理论和2011 - 2020年中国上市公司的实证数据，研究发现：(1)退役战略领导者对企业CSP有正向影响；(2)从管理自由裁量权的角度来看，行业自由裁量权（如行业动荡）和制度自由裁量权（如区域市场化）增强了退役军事战略领导人对企业CSP的正向影响。(3)从企业特征来看，退役军人战略领导人对国有企业和重污染企业CSP的正向影响更为显著。(4)社会责任关注是退役军事战略领导人与CSP的潜在机制。我们通过验证前军事战略领导者对企业CSP的影响，为战略领导者和CSP的文献做出贡献。

引用次数: 0

Belief triggers to action in artificial intelligence arenas: Exploring the role of AI intention and top management support in multi-level investigation 信念触发人工智能领域的行动：探索人工智能意图和高层管理支持在多层次调查中的作用

IF 7.1 3区管理学 Q1 BUSINESS

European Research on Management and Business Economics

Pub Date : 2025-07-02 DOI: 10.1016/j.iedeen.2025.100285

Ali Nawaz Khan , Naseer Abbas Khan

This study investigates the impact of belief about artificial intelligence (AI) on AI continuous usage in Business-to-Business (B2B) contexts through the lens of socio-technical system theory (STST). Using multilevel structural equation modeling of data from 460 employees across 78 software firms in Southern China, this study examines how beliefs about AI influence AI continuous usage, mediated by intention to use AI and moderated by top management support. Results demonstrate that positive belief about AI significantly enhance intention to use AI and AI continuous usage, and also indicate a significant mediating effect of intention to use AI. Top management support emerged as a significant organizational-level moderator of these relationships. The findings of this study contribute to understanding AI adoption in B2B service sectors by integrating human and technical factors within an STST framework.

本研究通过社会技术系统理论（STST）的视角，调查了人工智能（AI）信念对企业对企业（B2B）环境中人工智能持续使用的影响。本研究对中国南方78家软件公司460名员工的数据进行了多层次结构方程建模，考察了对人工智能的信念如何影响人工智能的持续使用，并受使用人工智能的意愿的调节和高层管理支持的调节。结果表明，对人工智能的积极信念显著增强了使用人工智能的意愿和人工智能的持续使用，并表明使用人工智能的意愿具有显著的中介作用。高层管理人员的支持成为这些关系在组织层面上的重要调节因素。本研究的结果有助于通过在STST框架内整合人力和技术因素来理解B2B服务部门对人工智能的采用。

引用次数: 0

The pathway to winning: optimizing small and medium enterprises performance in the construction industry through tailored success factors 制胜之路：通过量身定制的成功因素优化建筑行业中小企业的绩效

IF 7.1 3区管理学 Q1 BUSINESS

European Research on Management and Business Economics

Pub Date : 2025-06-18 DOI: 10.1016/j.iedeen.2025.100282

Yenus Muhammed Argaw, Yingqi Liu

Small and medium-scale enterprises (SMEs) play a crucial role in most developing countries. However, many of these enterprises face a range of challenges that hinder their growth and survival. This research aimed to examine the critical success factors affecting the growth of different sizes of SMEs in the Ethiopian construction industry. The novelty of the paper lies in addressing the identification problem found in the existing literature by employing appropriate estimation techniques to quantify the contribution of multiple success factors, thereby moving beyond descriptive statistics. Using an ordered logit model, we obtained interesting and informative results about the effects of critical success factors on the growth of SMEs. The results invariably suggest that the contribution of the critical success factors depends on the firm's specific factors (annual turnover). We found that not all factors exert comparable effects on success; certain factors wield a substantial influence for larger SMEs, whereas others demonstrate a significant impact on smaller SMEs. The gender of the owner has a positive and significant impact on the sustainable growth and success of Ethiopian construction firms with an annual turnover below 500,000 Birr. In contrast, for firms with an annual turnover above 500,000 Birr, the entrepreneur’s education level and entrepreneurial orientation are strongly and positively associated with firm success, showing a greater influence compared to lower-turnover firms. Therefore, this paper strongly recommends SME owners, managers, and staffs consider the level of annual turnover as the effectiveness of success factors depends on the level of annual turnover.

中小企业在大多数发展中国家发挥着至关重要的作用。然而，其中许多企业面临着一系列阻碍其成长和生存的挑战。本研究旨在研究影响埃塞俄比亚建筑业中小企业不同规模增长的关键成功因素。本文的新颖之处在于通过采用适当的估计技术来量化多个成功因素的贡献，从而超越描述性统计，解决了现有文献中发现的识别问题。使用有序logit模型，我们获得了关于关键成功因素对中小企业成长的影响的有趣和翔实的结果。结果总是表明，关键成功因素的贡献取决于公司的具体因素（年营业额）。我们发现并不是所有的因素对成功都有类似的影响；某些因素对较大的中小企业有重大影响，而另一些因素则对较小的中小企业有重大影响。业主的性别对年营业额低于50万比尔的埃塞俄比亚建筑公司的可持续增长和成功具有积极和重大的影响。相比之下，对于年营业额在50万Birr以上的企业，企业家的教育水平和创业取向与企业成功有着强烈的正相关关系，比低营业额的企业表现出更大的影响。因此，本文强烈建议中小企业所有者、管理者和员工考虑年流动率，因为成功因素的有效性取决于年流动率。

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引用次数: 0

Consumer preferences for super app services: E-commerce, social media, and banking dominate 消费者对超级应用服务的偏好：电子商务、社交媒体和银行占主导地位

IF 7.1 3区管理学 Q1 BUSINESS

European Research on Management and Business Economics

Pub Date : 2025-05-01 DOI: 10.1016/j.iedeen.2025.100284

Marc Hasselwander, Daniel Weiss

Super apps enable consumers to access multiple services through a single mobile application. Platforms like WeChat, Alipay, KakaoTalk, and LINE have already been widely adopted across many Asian markets. This study aims to develop a greater understanding of consumers’ preferences for super app services in a European context, where these apps are beginning to emerge. Using cluster analysis and multinomial logistic regression, we analyze data from 764 potential super app adopters in Germany, identifying five distinct preference-based clusters: (1) Urban Explorers, (2) Efficiency Experts, (3) the Versatile Majority, (4) Digital Enthusiasts, and (5) the Golden Triangle. Each cluster is defined by a unique combination of desired features, with e-commerce, social media, and banking/financial services emerging as the most in-demand categories. Our findings indicate that super app providers should work to strategically integrate highly demanded services rather than focusing on the incorporation of an increasingly wide array of features. To our knowledge, this is the first scholarly effort to quantify super app service preferences in a European context, offering managers and policymakers evidence-based insights to effectively navigate this disruptive technology.

超级应用程序使消费者能够通过一个移动应用程序访问多个服务。b微信、支付宝、KakaoTalk和LINE等平台已经在许多亚洲市场被广泛采用。这项研究旨在更好地了解欧洲消费者对超级应用程序服务的偏好，这些应用程序开始在欧洲出现。利用聚类分析和多项逻辑回归，我们分析了来自德国764名潜在超级应用用户的数据，确定了五个不同的基于偏好的集群：(1)城市探索者，(2)效率专家，(3)全能多数，(4)数字爱好者，(5)金三角。每个集群都由所需功能的独特组合来定义，其中电子商务、社交媒体和银行/金融服务成为需求最大的类别。我们的研究结果表明，超级应用提供商应该战略性地整合高需求的服务，而不是专注于整合越来越多的功能。据我们所知，这是第一次在欧洲背景下量化超级应用服务偏好的学术研究，为管理者和政策制定者提供基于证据的见解，以有效地驾驭这一颠覆性技术。

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引用次数: 0

Brand activism: Research trends and cluster analysis 品牌行动主义：研究趋势与聚类分析

IF 7.1 3区管理学 Q1 BUSINESS

European Research on Management and Business Economics

Pub Date : 2025-05-01 DOI: 10.1016/j.iedeen.2025.100279

Jorge Luna-Amador , Alexander Caraballo-Payares , Andres Escobar-Espinoza

This paper aims to identify emerging research topics related to brand activism: analyzing current research trends and providing a comprehensive overview of its various aspects. Brand activism, transcending traditional business roles, represents a strategic alignment of corporate identities with broader societal values and issues. This study employs a structured approach, including data identification, filtering, and systematization, with a focus on scientific literature in the field. We conduct a systematic literature review using the PRISMA methodology and the SCOPUS database, we identify and analyze 150 relevant documents. VOSviewer software for network analysis and Atlas TI 23 for data categorization are employed to conduct cluster identifications and content analysis. This research identifies four main topics: Corporate Social Responsibility (CSR), Social Media, Brand Equity, and Authenticity. It explores the transition of brand activism from CSR to a more integrated approach in brand identity, examines the significant role of social media in brand activism, and discusses how brand activism impacts brand equity. The study also delves into the concept of authenticity in brand activism, distinguishing genuine efforts from woke-washing. The paper concludes with managerial implications, emphasizing the importance of integrating brand activism into corporate strategies with the dynamic, evolving nature of brand activism. It suggests future research directions, focusing on long-term impacts of brand activism on consumer behavior, brand loyalty and corporate reputation, and on ethical dimensions and risks in various cultural and political contexts.

本文旨在确定与品牌行动主义相关的新兴研究课题：分析当前的研究趋势，并提供其各个方面的全面概述。品牌行动主义超越了传统的商业角色，代表了企业身份与更广泛的社会价值观和问题的战略一致性。本研究采用结构化方法，包括数据识别、过滤和系统化，重点关注该领域的科学文献。我们使用PRISMA方法和SCOPUS数据库进行了系统的文献综述，我们确定并分析了150篇相关文献。使用网络分析软件VOSviewer和数据分类软件Atlas TI 23进行聚类识别和内容分析。这项研究确定了四个主要主题：企业社会责任（CSR）、社交媒体、品牌资产和真实性。它探讨了品牌行动主义从企业社会责任到品牌认同的更综合的方法的转变，考察了社交媒体在品牌行动主义中的重要作用，并讨论了品牌行动主义如何影响品牌资产。该研究还深入探讨了品牌行动主义中的真实性概念，将真正的努力与粉饰的努力区分开来。本文总结了管理意义，强调了将品牌行动主义与品牌行动主义的动态演变性质整合到企业战略中的重要性。本文提出了未来的研究方向，重点关注品牌行动主义对消费者行为、品牌忠诚度和企业声誉的长期影响，以及不同文化和政治背景下的伦理维度和风险。

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