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Journal of Politeness Research-Language Behaviour Culture最新文献

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How the police (over)use explicit apology language to manage aspects of their identity 警察如何(过度)使用明确的道歉语言来管理他们的身份
2区 文学 Q1 Social Sciences Pub Date : 2023-11-03 DOI: 10.1515/pr-2021-0044
Ruth Friskney
Abstract Public and academic debate suggest a perception that institutions such as the police may be reluctant to apologise or ineffective when they do. This article takes the unusual step of considering the apology culture of the institution potentially offering apology as a crucial step in identifying possible barriers to change in institutional practice. I have analysed explicit apology language in letters written by Scottish police to individuals as a final stage in responding to their complaints about the police. Rather than police reluctance to apologise, I found the police potentially overusing apology language, in the sense that explicit apology language was consistently used where evidence both had and had not been found that the police were at fault. The grammatical construction of the explicit apology language differed between these two contexts. I conclude that police politeness culture includes an empirical norm to use explicit apology language in response to public complaints regardless of the outcome of that complaint, as part of their identity as a public service institution. Tension between this empirical norm and another aspect of police identity, as a law enforcement institution, is managed by a systematic grammatical distinction in apology language patterning with the complaint outcome.
公众和学术界的争论表明,像警察这样的机构可能不愿意道歉,或者在道歉时效率低下。本文采取了不同寻常的步骤,将潜在的道歉制度的道歉文化作为识别制度实践中可能发生的变革障碍的关键步骤。我分析了苏格兰警方写给个人的信中明确的道歉语言,作为回应他们对警方投诉的最后阶段。与其说警察不愿意道歉,我发现警察可能过度使用道歉语言,从某种意义上说,明确的道歉语言一直被用在有证据或没有证据表明警察有过错的地方。外显道歉语的语法结构在两种语境中存在差异。我的结论是,警察礼貌文化包括一个经验规范,即使用明确的道歉语言来回应公众投诉,而不管投诉的结果如何,作为他们作为公共服务机构身份的一部分。作为一个执法机构,这种经验规范与警察身份的另一个方面之间的紧张关系,是通过道歉语言模式与投诉结果的系统语法区分来管理的。
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引用次数: 0
“Write oneself into being”– Ha as an interpersonal pragmatic marker on WeChat “把自己写进存在”——哈作为微信人际语用标记
2区 文学 Q1 Social Sciences Pub Date : 2023-09-29 DOI: 10.1515/pr-2022-0035
Xiaoyi Bi, Elizabeth Marsden
Abstract The pragmatic marker ha 哈 in Mandarin, has little meaning in itself; while some studies have looked into its usage in spoken discourse, we seek to address its usage and unpack its specific interpersonal pragmatic function in online, private, dyadic discourse, itself an underexplored area, and a setting in which participants are free from public scrutiny, unlike on mass social media. The results demonstrate that it can be attached to clauses and sentences to show the affect of the writer, from indicating a jocular and playful tone to softening a request. Therefore, ha is used as a way to express different types of rapport orientations and positive self-presentation. By drawing on personal WeChat messages, this paper bridges the gap by focusing on ha in technologically-mediated conversation. The expanding usage of ha also suggests a wish to create linguistic forms which can act as substitutes for non-verbal communication features.
摘要:汉语中的语用标记语“哈哈”本身意义不大;虽然一些研究已经研究了它在口语话语中的用法,但我们试图解决它的用法,并揭示其在在线、私人、二元话语中的具体人际语用功能,这本身就是一个未被探索的领域,而且参与者不受公众监督的环境,不像在大众社交媒体上。结果表明,它可以附加在从句和句子中,以显示作者的影响,从表示诙谐和俏皮的语气到软化的请求。因此,它被用来表达不同类型的融洽倾向和积极的自我表现。通过利用个人微信信息,本文通过关注技术媒介对话中的ha来弥补这一差距。ha的广泛使用也表明人们希望创造一种可以替代非语言交际特征的语言形式。
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引用次数: 0
Aggravated impoliteness in Chinese online negative restaurant reviews 中国网上餐馆差评的不礼貌行为加剧
2区 文学 Q1 Social Sciences Pub Date : 2023-09-25 DOI: 10.1515/pr-2022-0027
Xiaoyu Lai
Abstract This paper examines aggravated impoliteness in online restaurant reviews, with a dataset consisting of 92 negative reviews from the Chinese-based website Dazhongdianping . It first analyzes the usage and frequency of different types of aggravated impoliteness strategies. The topic categories of the review samples are then investigated, and the connection between these two aspects is further discussed. The variety of aggravated impoliteness strategies includes: preceding intensifiers, indignant exclamations, unpalatable questions, emoji, postpositional intensifiers, unfavorable comparisons, emphatic structure and taboo words, in decreasing order of frequency. These strategies are employed in connection with the ratings of: food, service, general experience, interpersonal judgments, price and environment. This study contributes to the impoliteness research by investigating the aggravated impoliteness in Chinese online data, and also enriches and provides insights into research on the genre of online consumer reviews.
摘要本文以大众点评网92条差评为数据集,研究了网上餐馆评论中不礼貌行为的加剧。首先分析了不同类型的加重不礼貌策略的使用情况和频率。然后调查了审查样本的主题类别,并进一步讨论了这两个方面之间的联系。加重不礼貌策略的种类由多到少依次为:前面加强语气、义愤填膺的感叹、令人不快的问题、表情符号、后位加强语气、不利的比较、强调结构和禁忌语。这些策略与以下方面的评分有关:食物、服务、一般经验、人际判断、价格和环境。本研究通过调查中国网络数据中加剧的不礼貌行为,为不礼貌研究做出了贡献,同时也丰富和提供了对网络消费者评论类型研究的见解。
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引用次数: 0
Linguistic and relational strategies for advice giving in an online commercial context 在网上商业环境中提供建议的语言和关系策略
2区 文学 Q1 Social Sciences Pub Date : 2023-09-22 DOI: 10.1515/pr-2022-0012
Wen Yuan, Yue Jin
Abstract Studies on online advice-giving have focused on non-profit public platforms but rarely examined it in commercial contexts, where the advisor has the motive of seeking economic interests. This study investigates advice-giving in the first five-minute part of paid live talks, which is free but designed to entice the audience to pay for the remaining part. Transcripts of 123 five-minute recordings are collected. This study analyzes individual speakers’ use of discursive moves and the corresponding relational strategies, as well as their effectiveness in boosting online sales. The results indicate that four discursive moves, i.e., metacomment, general information, advice, and assessment, are the most frequently used, with a large majority of advice phrased in declaratives. Statistical analysis showed that inexperienced, non-expert, and low-community-status speakers tend to use more bonding, and expert, experienced, high-community-status, and male speakers prefer to use more hedging. In addition, the effects of bonding, empathizing, and hedging on sales are consistently positive, while those of criticizing are negative; the above effects are moderated by the speaker’s social status. This study adds to the understudied issue of advisors’ relational negotiations and their resultant outcome in public commercial contexts.
关于网络建言的研究主要集中在非营利性的公共平台上,而很少对商业背景下的建言进行研究,因为商业背景下的建言者有追求经济利益的动机。这项研究调查了付费直播演讲的前五分钟的建议,这是免费的,但旨在吸引观众为剩下的部分付费。收集了123份5分钟录音的文本。本研究分析了个人说话者对语篇动作的使用和相应的关系策略,以及它们在促进网络销售方面的效果。结果表明,四种语篇动作,即元评论、一般信息、建议和评估,是最常用的,其中绝大多数建议是在陈述句中表达的。统计分析表明,缺乏经验、非专家和低社区地位的说话者倾向于使用更多的联结语,而专家、有经验、高社区地位和男性说话者更倾向于使用更多的限制语。此外,结合、移情和对冲对销售的影响始终是积极的,而批评对销售的影响是消极的;上述影响受到说话人社会地位的调节。本研究补充了在公共商业背景下顾问关系谈判及其结果的研究不足的问题。
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引用次数: 0
Prosody influence on (im)politeness perception in Chinese-German intercultural communication 韵律对中德跨文化交际中礼貌感知的影响
2区 文学 Q1 Social Sciences Pub Date : 2023-09-15 DOI: 10.1515/pr-2022-0043
Jiazhen Cao
Abstract This paper aims to explore the influences of prosody on (im)politeness perception in intercultural communication. Based on empirical data collected in perceptual experiments, the paper compares the perception of the (im)politeness prosodic properties of L1 German speakers and L2 German speakers of Chinese origin. It was found that the two subject groups show clear distinctions in their (im)politeness perceptions and that prosodic features exert different impacts on (im)politeness perception: L2 German speakers of Chinese origin perceive lower acoustic intensity, more pauses, and lower muscle tension as indicators of higher level of politeness, whereas the opposite holds true for L1 German speakers. In addition, the former demonstrate higher sensitivity to speech rate and modal particle stress than the latter. The study’s findings indicate that (im)politeness and prosody perception are influenced by people’s first language and home-grown culture, and a prosodic mitigation strategy may not be fully applicable in intercultural communication.
摘要本文旨在探讨跨文化交际中韵律对礼貌感知的影响。基于感知实验收集的经验数据,本文比较了母语为德语的人和母语为汉语的德语的人对礼貌韵律特性的感知。研究发现,两组被试在礼貌感知上表现出明显的差异,韵律特征对礼貌感知的影响也有所不同:第二语言的中国德语使用者认为较低的声强度、更多的停顿和较低的肌肉张力是礼貌水平较高的指标,而第一语言的德语使用者则相反。此外,前者对语速和语态粒子应力的敏感性高于后者。研究结果表明,礼貌和韵律感知受到母语和本土文化的影响,韵律缓解策略可能并不完全适用于跨文化交际。
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引用次数: 0
Conceptualizations and evaluations of (im)politeness in Syrian Arabic 叙利亚阿拉伯语(im)礼貌的概念和评价
2区 文学 Q1 Social Sciences Pub Date : 2023-09-13 DOI: 10.1515/pr-2020-0016
Christina Hodeib
Abstract This paper explores (im)politeness conceptualizations and evaluations and the moral foundations of lay notions of (im)politeness in Syrian Arabic. The data were collected using an online questionnaire which was administered to 88 native speaking participants. The results show that participants consider politeness and impoliteness as polar opposites; both are viewed as (in)consideration for others, chiefly conveyed through (dis)respect, and upholding/violating appropriate behaviors, respectively. Moreover, the results show that notions of hierarchical respect, face, equity rights, reciprocity, and attending to others’ needs are central in motivating participants’ views of (im)politeness. These notions are rooted in the moral foundations of authority/respect, fairness/reciprocity, and harm/care. Additionally, interesting findings emerge in that politeness in Syrian Arabic appears to be more of a relational phenomenon, based on morality, which is in line with contemporary views on politeness, than a rational and strategic behavior, as theorized in classical approaches.
摘要本文探讨了叙利亚阿拉伯语中礼貌的概念和评价,以及世俗礼貌观念的道德基础。数据是通过在线问卷收集的,88名以英语为母语的参与者参与了调查。结果表明,参与者认为礼貌和不礼貌是两极对立的;两者都被认为是为他人着想,主要通过(不)尊重和坚持/违反适当的行为来表达。此外,研究结果表明,等级尊重、面子、平等权利、互惠和照顾他人的需求等概念是激发参与者对(非)礼貌观点的核心。这些观念根植于权威/尊重、公平/互惠和伤害/关怀的道德基础。此外,有趣的发现是,在叙利亚阿拉伯语中,礼貌似乎更像是一种基于道德的关系现象,这与当代对礼貌的看法一致,而不是一种理性和战略行为,正如经典方法中理论的那样。
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引用次数: 0
A corpus-assisted analysis of indexical signs for (im)politeness in Japanese apology-like behaviour 日语道歉行为中(非)礼貌的索引符号的语料库辅助分析
IF 1 2区 文学 Q1 Social Sciences Pub Date : 2023-08-30 DOI: 10.1515/pr-2022-0002
Eugenia Diegoli
Abstract This study provides a corpus-assisted pragmatic investigation of three Japanese expressions: the adverb chotto ‘a little’, the verb-ending form -te shimau, conveying (formulaic) regret, and the conditional clause with -tara. These are deictic forms I refer to as indexical signs for (im)politeness because they can, under certain circumstances, trigger evaluations in terms of (im)politeness, potentially favouring an indirect interpretation of the utterance. They are investigated in co-occurrence with apology-like behaviour based on the assumption that, in this context, interactants are more likely to exploit linguistic strategies for conveying additional layers of pragmatic meaning. The main findings point to a wide range of possible interactional meanings the selected forms can acquire in naturally occurring data, from affecting the illocutionary force of the utterance, to conventionally matching interactants’ expectations, to conveying a potentially face-threatening act. These results support the assumption that seemingly polite speech acts will not necessarily be doing polite work (or not only) and highlight the relevance of the interactional context for retrieving communicative meanings.
摘要本研究对三种日语表达进行了语料库辅助的语用调查:副词chotto‘a little’、动词词尾形式-te-shimau、传达(公式化的)遗憾和带有-tara的条件从句。这些指示形式我称之为(im)礼貌的指数符号,因为在某些情况下,它们可以引发对(im)文明的评价,可能有利于对话语的间接解释。基于这样一种假设,即在这种情况下,互动者更有可能利用语言策略来传达额外的语用含义,他们与类似道歉的行为同时出现。主要发现指出,所选形式可以在自然发生的数据中获得广泛的可能的互动含义,从影响话语的言外力,到传统上匹配互动者的期望,再到传达潜在的威胁面部的行为。这些结果支持了这样一种假设,即看似礼貌的言语行为不一定是在做礼貌的工作(或不仅仅是),并强调了互动语境对检索交际意义的相关性。
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引用次数: 0
E-mpoliteness – creative impoliteness as an expression of digital social capital 电子礼貌——创造性的不礼貌作为数字社会资本的一种表达
IF 1 2区 文学 Q1 Social Sciences Pub Date : 2023-08-17 DOI: 10.1515/pr-2022-0009
Marta Andersson
Abstract This paper investigates the formal, conceptual, and functional characteristics of impoliteness in social media interactions, arguing that face-threatening acts can be viewed as an effective manifestation of social capital if delivered in a way that has potential to grant the user distinction in cyberspace – the process contingent on recognition by some groups and elimination of others. As argued in the following, social capital manifests itself through a distinct habitus that exploits relevant cultural resources specific to social media interactions for the purpose of successful differentiation between spaces and participants in this context. In order to account for the complex, richly intertextual nature of creative impoliteness on social media, the study introduces the concept of “e-mpoliteness,” which refers not only to the surface form of the examined instances but also to the plethora of other resources and references that instantiate the habitus of meaning-making in online discourse.
摘要本文研究了社交媒体互动中不礼貌的形式、概念和功能特征,认为如果以一种有可能在网络空间赋予用户区别的方式进行,那么脸部威胁行为可以被视为社会资本的有效表现——这一过程取决于某些群体的认可和其他群体的消除。如下文所述,社会资本通过一种独特的习惯表现出来,这种习惯利用特定于社交媒体互动的相关文化资源,以在这种背景下成功区分空间和参与者。为了解释社交媒体上创造性不礼貌的复杂、丰富的互文性质,该研究引入了“e-mpoliteness”的概念,它不仅指所研究实例的表面形式,还指大量其他资源和参考,这些资源和参考实例化了在线话语中意义制造的习惯。
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引用次数: 0
The in-group ritual of self-denigration in Iranian doctoral defense sessions: applied linguists’ attitudes, functions and perceptions in focus 伊朗博士答辩中的集体自我诋毁仪式:应用语言学家的态度、功能和焦点感知
IF 1 2区 文学 Q1 Social Sciences Pub Date : 2023-08-11 DOI: 10.1515/pr-2022-0053
N. Mayahi, A. Jalilifar
Abstract Drawing on a Symbolic Interactionist perspective and the Grounded Theory methodology, this study aimed to explore self-denigration from the perspective of Iranian applied linguists highlighting the significance of self-denigration as an in-group relational ritual in Iranian doctoral defense sessions. The data were obtained from rigorous coding of the transcripts of two focus groups and a questionnaire built on the findings of the focus group discussions. The findings indicated significant gender differences in terms of the participants’ attitudes toward the functions and meanings of self-denigration. Academic experience was also found to be an important factor in how the participants perceived self-denigration. Through a meticulous analysis of self-denigration in doctoral defense sessions, the present study sheds light on the norms and conventions of the academic discourse of defense sessions, thereby justifying the rights and obligations of the defense session participants.
摘要本研究以象征互动主义的视角和扎根理论的方法论,从伊朗应用语言学家的角度探讨自我诋毁,并强调自我诋毁作为一种群体内关系仪式在伊朗博士答辩中的重要性。这些数据是通过对两个焦点小组的记录进行严格编码和根据焦点小组讨论结果编制的问卷获得的。研究发现,被试对自我贬低的功能和意义的态度存在显著的性别差异。学术经历也被发现是参与者如何感知自我贬低的一个重要因素。本研究通过对博士辩论赛中自我诋毁行为的细致分析,揭示了辩论赛学术话语的规范和惯例,从而为辩论赛参与者的权利和义务辩护。
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引用次数: 0
A cognitive-semiotic approach to impoliteness: Effects of conventionality and semiotic system on judgements of impoliteness by Russian and Swedish speakers 对不礼貌的认知符号学方法:传统性和符号系统对俄语和瑞典语使用者判断不礼貌的影响
IF 1 2区 文学 Q1 Social Sciences Pub Date : 2023-08-09 DOI: 10.1515/pr-2022-0017
V. Zlov, J. Zlatev
Abstract The field of (im)politeness studies has been steadily growing and developing but the role of conventionality and the type of semiotic system (e.g., language vs. gesture) for impoliteness perception has not been sufficiently explored. We used a cognitive-semiotic framework combining a reaction-time experiment and in-depth interviews with sixty participants to explore how Russian and Swedish native speakers evaluate and describe highly and less conventional impolite behaviour expressed either through speech or through gesture. The results showed a positive correlation between the conventionality of expressions and how impolite they are judged to be, and that highly conventional expressions lead to faster judgements. Few differences were found between impolite expressions in the experiment, but some were reflected in the interviews. Further, we found that Swedish participants evaluated language and gestures as very impolite more often than Russian participants did. We discuss these findings through the lens of the proposed framework and offer a three-dimensional analysis of the concept of conventionality in terms of frequency, normativity, and encodedness.
礼貌研究领域一直在稳步增长和发展,但习俗和符号系统类型(如语言与手势)在不礼貌感知中的作用尚未得到充分探讨。我们使用了一个认知符号学框架,结合反应时间实验和对60名参与者的深度访谈,来探索俄语和瑞典语母语人士如何评估和描述通过语言或手势表达的高度和不那么传统的不礼貌行为。结果显示,表达的传统与被判断为不礼貌的程度呈正相关,而高度传统的表达会让人更快做出判断。实验中没有发现不礼貌表达之间的差异,但有些差异在访谈中得到了反映。此外,我们发现瑞典参与者比俄罗斯参与者更多地认为语言和手势非常不礼貌。我们通过提出的框架来讨论这些发现,并从频率、规范性和编码性方面对常规概念进行了三维分析。
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引用次数: 0
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Journal of Politeness Research-Language Behaviour Culture
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