Pub Date : 2019-09-09DOI: 10.1108/JCRE-10-2018-0038
F. Magdaniel, A. D. Heijer, M. Arkesteijn
Purpose This paper aims to underpin the importance of the availability (or absence) of campus management information (CMI) in supporting universities’ goals. Design/methodology/approach Four perspectives of campus management were used to develop a structured survey enquiring campus managers about universities’ goals, finances, users and spaces. Its descriptive analysis distinguishes two domains: campus strategy and CMI. Findings A total of 14 participant universities in nine countries provided substantial data, increasing the available CMI in each of the four perspectives compared with previous research. Three goal-related patterns driving the strategies of universities and their campuses were identified across competitive, social, economic and environmental performance aspects. Accordingly, particular CMI is discussed. Research limitations/implications The paper’s overarching approach in four perspectives challenged the collection of data, which needed to be retrieved from different departments in the organisation, with different domains (human resources, finance, facilities and organisational strategy), lingo and accountability cultures. Originality/value These findings improve the current understanding of university campuses as strategic resources enabling a variety of university goals and missions in today’s knowledge-based economy, society and cities. Moreover, the authors discuss that a more structural approach to collecting CMI may benefit universities to identify critical aspects of campus management supporting their strategies from which performance indicators can be derived and shared among campus managers with similar strategies to make better future decisions.
{"title":"Information to support strategic campus management in universities","authors":"F. Magdaniel, A. D. Heijer, M. Arkesteijn","doi":"10.1108/JCRE-10-2018-0038","DOIUrl":"https://doi.org/10.1108/JCRE-10-2018-0038","url":null,"abstract":"\u0000Purpose\u0000This paper aims to underpin the importance of the availability (or absence) of campus management information (CMI) in supporting universities’ goals.\u0000\u0000\u0000Design/methodology/approach\u0000Four perspectives of campus management were used to develop a structured survey enquiring campus managers about universities’ goals, finances, users and spaces. Its descriptive analysis distinguishes two domains: campus strategy and CMI.\u0000\u0000\u0000Findings\u0000A total of 14 participant universities in nine countries provided substantial data, increasing the available CMI in each of the four perspectives compared with previous research. Three goal-related patterns driving the strategies of universities and their campuses were identified across competitive, social, economic and environmental performance aspects. Accordingly, particular CMI is discussed.\u0000\u0000\u0000Research limitations/implications\u0000The paper’s overarching approach in four perspectives challenged the collection of data, which needed to be retrieved from different departments in the organisation, with different domains (human resources, finance, facilities and organisational strategy), lingo and accountability cultures.\u0000\u0000\u0000Originality/value\u0000These findings improve the current understanding of university campuses as strategic resources enabling a variety of university goals and missions in today’s knowledge-based economy, society and cities. Moreover, the authors discuss that a more structural approach to collecting CMI may benefit universities to identify critical aspects of campus management supporting their strategies from which performance indicators can be derived and shared among campus managers with similar strategies to make better future decisions.\u0000","PeriodicalId":45969,"journal":{"name":"Journal of Corporate Real Estate","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2019-09-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/JCRE-10-2018-0038","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43517877","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-09-09DOI: 10.1108/JCRE-11-2018-0043
Christopher W. Starr, E. Starr, Elaine Worzala
Purpose This paper aims to investigate the relationship of software company culture and core values and project management methodologies on the demand for corporate real estate (CRE), impacting decisions regarding location, square footage, office design and amenities. Design/methodology/approach A researcher-administered survey was designed with the assistance of a purposive sample of brokers, architects and interior designers to elicit responses from the CRE officers in software companies at four stages of growth, from small, entrepreneurial startups to large, publicly traded software companies, located in the same metropolitan area of the USA. Quantitative responses are summarized with traditional statistics and data visualizations. Linguistic analysis, including sentiment analysis and keyword relevance, was performed on the unstructured, English text responses. Findings Differences exist in the office layouts, amenities and locations across the four software company size categories studied. Linguistic analysis of company descriptions of office design, culture and core values, and the relationship between the two, provide another way for brokers, investors and other stakeholders to understand company perspectives and communication idioms related to CRE needs. The research was unable to show any differences in any dependent variable based on software project management methodologies due to sampling limitations. Research limitations/implications This study is limited by the sample size of the participating software companies based on access to company leadership. Results are not generalizable. Practical implications Architects, investors, brokers and lenders may find value in using this study’s approach to better understand the needs of software technology clients. Specifically, stakeholders may find value in examining the linkage from software company size, culture and core values to CRE office layout, amenities and location. Originality/value The qualitative findings suggest that software company culture and core values and company size influence the design of the CRE demanded by software companies. Multivariate data visualization was designed to communicate longitudinal CRE data. Linguistic analysis was used to extract the emotional content and relevance scores from company descriptions of office design, company culture and core values and the reported effect of culture and core values on office design. Findings may be beneficial for stakeholders involved in the design, location and future CRE investments, and they suggest the need for future research on a larger sample.
{"title":"The impact of software company size and culture on commercial real estate location and design","authors":"Christopher W. Starr, E. Starr, Elaine Worzala","doi":"10.1108/JCRE-11-2018-0043","DOIUrl":"https://doi.org/10.1108/JCRE-11-2018-0043","url":null,"abstract":"\u0000Purpose\u0000This paper aims to investigate the relationship of software company culture and core values and project management methodologies on the demand for corporate real estate (CRE), impacting decisions regarding location, square footage, office design and amenities.\u0000\u0000\u0000Design/methodology/approach\u0000A researcher-administered survey was designed with the assistance of a purposive sample of brokers, architects and interior designers to elicit responses from the CRE officers in software companies at four stages of growth, from small, entrepreneurial startups to large, publicly traded software companies, located in the same metropolitan area of the USA. Quantitative responses are summarized with traditional statistics and data visualizations. Linguistic analysis, including sentiment analysis and keyword relevance, was performed on the unstructured, English text responses.\u0000\u0000\u0000Findings\u0000Differences exist in the office layouts, amenities and locations across the four software company size categories studied. Linguistic analysis of company descriptions of office design, culture and core values, and the relationship between the two, provide another way for brokers, investors and other stakeholders to understand company perspectives and communication idioms related to CRE needs. The research was unable to show any differences in any dependent variable based on software project management methodologies due to sampling limitations.\u0000\u0000\u0000Research limitations/implications\u0000This study is limited by the sample size of the participating software companies based on access to company leadership. Results are not generalizable.\u0000\u0000\u0000Practical implications\u0000Architects, investors, brokers and lenders may find value in using this study’s approach to better understand the needs of software technology clients. Specifically, stakeholders may find value in examining the linkage from software company size, culture and core values to CRE office layout, amenities and location.\u0000\u0000\u0000Originality/value\u0000The qualitative findings suggest that software company culture and core values and company size influence the design of the CRE demanded by software companies. Multivariate data visualization was designed to communicate longitudinal CRE data. Linguistic analysis was used to extract the emotional content and relevance scores from company descriptions of office design, company culture and core values and the reported effect of culture and core values on office design. Findings may be beneficial for stakeholders involved in the design, location and future CRE investments, and they suggest the need for future research on a larger sample.\u0000","PeriodicalId":45969,"journal":{"name":"Journal of Corporate Real Estate","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2019-09-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/JCRE-11-2018-0043","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"62072784","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-09-09DOI: 10.1108/JCRE-10-2018-0039
N. J. Seyler, Jan Mutl
Purpose Building performance does not only depend on its efficiency but also on the behaviors of its occupants. Occupant behaviors can more than offset technological efficiency gains so, that corporate real estate (CRE) managers have to go beyond sustainable buildings. CRE managers need to understand occupants to effectively reduce the environmental impact of their building portfolio. This paper aims to investigate the effects of environmental attitudes and mindfulness on occupant behaviors at home and at the office. Thereby, the authors address numerous calls for research regarding the drivers of more environmental real estate user behaviors. Design/methodology/approach The authors use partial least squares structural equation modeling based on self-report data obtained for a representative German sample. Findings The results show that environmental attitudes and mindfulness have both positive effects on occupant behaviors. However, the effects tend to be weaker in the office context. Research limitations/implications This study relies on self-reports as an indicator of actual behaviors. Besides, the findings are limited by the cross-sectional nature of the data. Practical implications Environmental education and mindfulness training may be an effective way to promote more environmental occupant behaviors and help CRE managers to further reduce the environmental impact of their building portfolio. Originality/value The paper contributes to prior research about the antecedents of environmental behaviors and provides evidence for the positive impact of environmental attitudes and mindfulness on occupant behaviors. The author provide a new approach for CRE managers, which may improve occupant behaviors.
{"title":"Going beyond buildings: mindfulness and real estate user behavior","authors":"N. J. Seyler, Jan Mutl","doi":"10.1108/JCRE-10-2018-0039","DOIUrl":"https://doi.org/10.1108/JCRE-10-2018-0039","url":null,"abstract":"\u0000Purpose\u0000Building performance does not only depend on its efficiency but also on the behaviors of its occupants. Occupant behaviors can more than offset technological efficiency gains so, that corporate real estate (CRE) managers have to go beyond sustainable buildings. CRE managers need to understand occupants to effectively reduce the environmental impact of their building portfolio. This paper aims to investigate the effects of environmental attitudes and mindfulness on occupant behaviors at home and at the office. Thereby, the authors address numerous calls for research regarding the drivers of more environmental real estate user behaviors.\u0000\u0000\u0000Design/methodology/approach\u0000The authors use partial least squares structural equation modeling based on self-report data obtained for a representative German sample.\u0000\u0000\u0000Findings\u0000The results show that environmental attitudes and mindfulness have both positive effects on occupant behaviors. However, the effects tend to be weaker in the office context.\u0000\u0000\u0000Research limitations/implications\u0000This study relies on self-reports as an indicator of actual behaviors. Besides, the findings are limited by the cross-sectional nature of the data.\u0000\u0000\u0000Practical implications\u0000Environmental education and mindfulness training may be an effective way to promote more environmental occupant behaviors and help CRE managers to further reduce the environmental impact of their building portfolio.\u0000\u0000\u0000Originality/value\u0000The paper contributes to prior research about the antecedents of environmental behaviors and provides evidence for the positive impact of environmental attitudes and mindfulness on occupant behaviors. The author provide a new approach for CRE managers, which may improve occupant behaviors.\u0000","PeriodicalId":45969,"journal":{"name":"Journal of Corporate Real Estate","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2019-09-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/JCRE-10-2018-0039","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44609706","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-07-29DOI: 10.1108/JCRE-01-2019-0001
Michael Roskams, Barry P. Haynes
PurposeThe purpose of this paper is to identify and discuss opportunities for health promotion through the workplace environment, adopting a “salutogenic” perspective of health which more explicitly focuses on factors that support human health and well-being, as opposed to factors which cause disease.Design/methodology/approachIn the introduction, the salutogenic model of health and the Environmental Demands-Resources model are discussed, providing a conceptual framework to represent the workplace environment as a composite of pathogenic “demands” and salutogenic “resources”. Subsequently, a narrative review is performed to discuss the existing literature from the perspective of this novel framework, identifying environmental resources which might strengthen the three components of an employee’s “sense of coherence” (comprehensibility, manageability and meaningfulness), an individual orientation associated with more positive health outcomes.FindingsComprehensibility can be supported by effectively implementing a clear set of rules governing the use of the workplace. Manageability can be supported through biophilic design solutions, and through design which supports social cohesion and physical activity. Meaningfulness can be supported by recognising the importance of personal identity expression and through design which reinforces the employees’ sense of purpose.Originality/valueThe salutogenic perspective is a potentially valuable but relatively under-considered paradigm in workplace practice. The key contribution of this paper is to encourage researchers and practitioners to recognise the crucial role that an individual’s sense of coherence plays in supporting higher levels of physical and mental health, so that they increase their ability to provide truly “healthy” workplaces, capable of promoting health as well as minimising the risk of disease.
{"title":"Salutogenic workplace design","authors":"Michael Roskams, Barry P. Haynes","doi":"10.1108/JCRE-01-2019-0001","DOIUrl":"https://doi.org/10.1108/JCRE-01-2019-0001","url":null,"abstract":"PurposeThe purpose of this paper is to identify and discuss opportunities for health promotion through the workplace environment, adopting a “salutogenic” perspective of health which more explicitly focuses on factors that support human health and well-being, as opposed to factors which cause disease.Design/methodology/approachIn the introduction, the salutogenic model of health and the Environmental Demands-Resources model are discussed, providing a conceptual framework to represent the workplace environment as a composite of pathogenic “demands” and salutogenic “resources”. Subsequently, a narrative review is performed to discuss the existing literature from the perspective of this novel framework, identifying environmental resources which might strengthen the three components of an employee’s “sense of coherence” (comprehensibility, manageability and meaningfulness), an individual orientation associated with more positive health outcomes.FindingsComprehensibility can be supported by effectively implementing a clear set of rules governing the use of the workplace. Manageability can be supported through biophilic design solutions, and through design which supports social cohesion and physical activity. Meaningfulness can be supported by recognising the importance of personal identity expression and through design which reinforces the employees’ sense of purpose.Originality/valueThe salutogenic perspective is a potentially valuable but relatively under-considered paradigm in workplace practice. The key contribution of this paper is to encourage researchers and practitioners to recognise the crucial role that an individual’s sense of coherence plays in supporting higher levels of physical and mental health, so that they increase their ability to provide truly “healthy” workplaces, capable of promoting health as well as minimising the risk of disease.","PeriodicalId":45969,"journal":{"name":"Journal of Corporate Real Estate","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2019-07-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/JCRE-01-2019-0001","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41679286","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-07-26DOI: 10.1108/JCRE-11-2018-0045
P. Jensen, Theo van der Voordt
Purpose This paper aims to explore the impact of buildings on the creation of healthy workplaces (HWs) and end users’ physical and mental health and well-being. The paper presents available research on the impact of workplace layout, interior design, indoor climate and “green” offices. It ends with reflections on the main lessons learned, gaps in our current knowledge and suggestions for further research. Design/methodology/approach A literature research has been conducted of all papers in four corporate real estate management and facilities management-oriented journals from 2008 to 2017 that discuss health and well-being and related topics such as satisfaction, productivity and creativity. Findings A conceptual model to analyse impact factors for HWs covers the influence of many different variables. Most papers only discuss a particular influencing factor, mainly plants and indoor climate. Various papers show that the spatial layout, in particular the level of openness and opportunities for communication, concentration and privacy and interior design have an important impact on user satisfaction, perceived productivity support and creativity. These factors may have a positive impact on HWs as well and can also be benefits of HWs. Practical implications The paper identifies, which factors are important to consider for creating HWs and potential benefits of HWs. Originality/value This paper discusses the role of CREM and FM in creating HWs and reflects on the available knowledge, current omissions and the need for transdisciplinary follow-up research.
{"title":"Healthy workplaces: what we know and what else we need to know","authors":"P. Jensen, Theo van der Voordt","doi":"10.1108/JCRE-11-2018-0045","DOIUrl":"https://doi.org/10.1108/JCRE-11-2018-0045","url":null,"abstract":"\u0000Purpose\u0000This paper aims to explore the impact of buildings on the creation of healthy workplaces (HWs) and end users’ physical and mental health and well-being. The paper presents available research on the impact of workplace layout, interior design, indoor climate and “green” offices. It ends with reflections on the main lessons learned, gaps in our current knowledge and suggestions for further research.\u0000\u0000\u0000Design/methodology/approach\u0000A literature research has been conducted of all papers in four corporate real estate management and facilities management-oriented journals from 2008 to 2017 that discuss health and well-being and related topics such as satisfaction, productivity and creativity.\u0000\u0000\u0000Findings\u0000A conceptual model to analyse impact factors for HWs covers the influence of many different variables. Most papers only discuss a particular influencing factor, mainly plants and indoor climate. Various papers show that the spatial layout, in particular the level of openness and opportunities for communication, concentration and privacy and interior design have an important impact on user satisfaction, perceived productivity support and creativity. These factors may have a positive impact on HWs as well and can also be benefits of HWs.\u0000\u0000\u0000Practical implications\u0000The paper identifies, which factors are important to consider for creating HWs and potential benefits of HWs.\u0000\u0000\u0000Originality/value\u0000This paper discusses the role of CREM and FM in creating HWs and reflects on the available knowledge, current omissions and the need for transdisciplinary follow-up research.\u0000","PeriodicalId":45969,"journal":{"name":"Journal of Corporate Real Estate","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2019-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/JCRE-11-2018-0045","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46968791","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-07-08DOI: 10.1108/JCRE-02-2019-0011
Michael Roskams, Barry P. Haynes, P. Lee, S. H. Park
Purpose This paper aims to determine the extent to which employees’ experiences of acoustic comfort, well-being and productivity in open-plan offices are determined by specific characteristics (including demographic information, task characteristics, and personality traits). Design/methodology/approach A questionnaire was distributed to the occupants of three open-plan office sites and was completed by 166 employees in total. Findings The results indicated that acoustic comfort in open-plan offices is largely determined by noise sensitivity. Higher noise sensitivity was associated with more negative ratings of acoustical quality, more perceived disturbance by speech and more difficulties in concentration. More negative experiences were also reported by employees with lower interactivity with colleagues. Practical implications There is significant inter-individual variability in experiences of acoustic comfort, well-being and productivity in open-plan offices. As such, workplace practitioners should consider acoustic and behavioural solutions for introducing a greater diversity of functional workspaces within the office, so that employees can choose the most suitable working area for their requirements. Originality/value Whereas the majority of past acoustics research has been laboratory-based, this study is conducted in real office environments with a representative sample of knowledge workers.
{"title":"Acoustic comfort in open-plan offices: the role of employee characteristics","authors":"Michael Roskams, Barry P. Haynes, P. Lee, S. H. Park","doi":"10.1108/JCRE-02-2019-0011","DOIUrl":"https://doi.org/10.1108/JCRE-02-2019-0011","url":null,"abstract":"\u0000Purpose\u0000This paper aims to determine the extent to which employees’ experiences of acoustic comfort, well-being and productivity in open-plan offices are determined by specific characteristics (including demographic information, task characteristics, and personality traits).\u0000\u0000\u0000Design/methodology/approach\u0000A questionnaire was distributed to the occupants of three open-plan office sites and was completed by 166 employees in total.\u0000\u0000\u0000Findings\u0000The results indicated that acoustic comfort in open-plan offices is largely determined by noise sensitivity. Higher noise sensitivity was associated with more negative ratings of acoustical quality, more perceived disturbance by speech and more difficulties in concentration. More negative experiences were also reported by employees with lower interactivity with colleagues.\u0000\u0000\u0000Practical implications\u0000There is significant inter-individual variability in experiences of acoustic comfort, well-being and productivity in open-plan offices. As such, workplace practitioners should consider acoustic and behavioural solutions for introducing a greater diversity of functional workspaces within the office, so that employees can choose the most suitable working area for their requirements.\u0000\u0000\u0000Originality/value\u0000Whereas the majority of past acoustics research has been laboratory-based, this study is conducted in real office environments with a representative sample of knowledge workers.\u0000","PeriodicalId":45969,"journal":{"name":"Journal of Corporate Real Estate","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2019-07-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/JCRE-02-2019-0011","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48741056","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-07-01DOI: 10.1108/JCRE-08-2018-0028
Z. Zamani, Dawn Gum
Purpose Corporations balancing real estate holding (CRE) costs with recruitment-retention increasingly use activity-based flexible offices (AFO) to right-size environments for a mobile workforce. In this layout, workers have the option to select between a mix of unassigned workstations and alternative work settings (AWS) that support autonomy and mobility. The open layout encourages visibility and access to colleagues to enhance communication and collaboration. Nevertheless, studies into the effects of AFO environment attribute effects on worker needs and work outcome are sparse. Therefore, this study aims to focus on understanding how environmental features and psychological or job needs impact observed and perceived satisfaction, communication, collaboration and perceived productivity. Design/methodology/approach Data were collected in a case organization piloting an AFO before implementation across their CRE portfolio. A mixed-methods approach was used, including systematic observations, space syntax and surveys collecting information on the observed and perceived satisfaction, communication, collaboration and productivity. Findings Collaboration instances were higher in AWS, especially more visible and accessible open areas, supporting higher impromptu interactions and enhanced perceptions of productivity of team members and cross-team members. Privacy requirements linked to a greater demand for enclosed AWS. Team communication satisfaction depended on how easily teams were located. Almost half of the user teams clustered within workstation zones corresponding to territoriality needs. Job autonomy satisfaction depended on the availability of preferred workstation or AWS, enabling private, uninterrupted work that enhanced perceived productivity. Practical implications The case study findings indicated a correlation between the AFO environment and worker needs impacting workplace satisfaction, communication, collaboration and perceived productivity. Originality/value The findings form this case study indicated that a fit between the AFO environment and needs impacted workplace satisfaction, communication, collaboration and perceived productivity.
{"title":"Activity-based flexible office","authors":"Z. Zamani, Dawn Gum","doi":"10.1108/JCRE-08-2018-0028","DOIUrl":"https://doi.org/10.1108/JCRE-08-2018-0028","url":null,"abstract":"\u0000Purpose\u0000Corporations balancing real estate holding (CRE) costs with recruitment-retention increasingly use activity-based flexible offices (AFO) to right-size environments for a mobile workforce. In this layout, workers have the option to select between a mix of unassigned workstations and alternative work settings (AWS) that support autonomy and mobility. The open layout encourages visibility and access to colleagues to enhance communication and collaboration. Nevertheless, studies into the effects of AFO environment attribute effects on worker needs and work outcome are sparse. Therefore, this study aims to focus on understanding how environmental features and psychological or job needs impact observed and perceived satisfaction, communication, collaboration and perceived productivity.\u0000\u0000\u0000Design/methodology/approach\u0000Data were collected in a case organization piloting an AFO before implementation across their CRE portfolio. A mixed-methods approach was used, including systematic observations, space syntax and surveys collecting information on the observed and perceived satisfaction, communication, collaboration and productivity.\u0000\u0000\u0000Findings\u0000Collaboration instances were higher in AWS, especially more visible and accessible open areas, supporting higher impromptu interactions and enhanced perceptions of productivity of team members and cross-team members. Privacy requirements linked to a greater demand for enclosed AWS. Team communication satisfaction depended on how easily teams were located. Almost half of the user teams clustered within workstation zones corresponding to territoriality needs. Job autonomy satisfaction depended on the availability of preferred workstation or AWS, enabling private, uninterrupted work that enhanced perceived productivity.\u0000\u0000\u0000Practical implications\u0000The case study findings indicated a correlation between the AFO environment and worker needs impacting workplace satisfaction, communication, collaboration and perceived productivity.\u0000\u0000\u0000Originality/value\u0000The findings form this case study indicated that a fit between the AFO environment and needs impacted workplace satisfaction, communication, collaboration and perceived productivity.\u0000","PeriodicalId":45969,"journal":{"name":"Journal of Corporate Real Estate","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2019-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/JCRE-08-2018-0028","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41248619","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-06-03DOI: 10.1108/JCRE-01-2019-0002
A. C. Cordero, Maral Babapour, M. Karlsson
Purpose This paper aims to investigate employee well-being in relation to office landscapes in a post-relocation context. The aims are to identify spatial attributes of the office landscape that influence employee well-being and underlying contextual factors that explain employee well-being post-relocation. Design/methodology/approach A mixed-method approach was adopted. The data collection involved 16 semi-structured interviews with employees, an interview with the leading architect of the office renovation, study of a dossier on the renovation project and observations. Findings Most of the informants experienced the new office landscape positively despite few shortcomings. Spatial attributes were identified that influenced the informants’ well-being positively in terms of affects, satisfaction, social relations and environmental mastery. Conversely, negative influences on well-being were also reported regarding affects, satisfaction and environmental mastery. Conflicting views on some of the spatial attributes and contextual factors related to the planning process and the former office landscape were identified. Originality/value The value of this paper lies in investigating the office landscape at the spatial attributes level, despite office type, and their influence on hedonic and eudaimonic components of employee well-being. The research approach adopted proved its usefulness for in-depth studies of the interrelations between office landscapes and employee well-being.
{"title":"Feel well and do well at work","authors":"A. C. Cordero, Maral Babapour, M. Karlsson","doi":"10.1108/JCRE-01-2019-0002","DOIUrl":"https://doi.org/10.1108/JCRE-01-2019-0002","url":null,"abstract":"\u0000Purpose\u0000This paper aims to investigate employee well-being in relation to office landscapes in a post-relocation context. The aims are to identify spatial attributes of the office landscape that influence employee well-being and underlying contextual factors that explain employee well-being post-relocation.\u0000\u0000\u0000Design/methodology/approach\u0000A mixed-method approach was adopted. The data collection involved 16 semi-structured interviews with employees, an interview with the leading architect of the office renovation, study of a dossier on the renovation project and observations.\u0000\u0000\u0000Findings\u0000Most of the informants experienced the new office landscape positively despite few shortcomings. Spatial attributes were identified that influenced the informants’ well-being positively in terms of affects, satisfaction, social relations and environmental mastery. Conversely, negative influences on well-being were also reported regarding affects, satisfaction and environmental mastery. Conflicting views on some of the spatial attributes and contextual factors related to the planning process and the former office landscape were identified.\u0000\u0000\u0000Originality/value\u0000The value of this paper lies in investigating the office landscape at the spatial attributes level, despite office type, and their influence on hedonic and eudaimonic components of employee well-being. The research approach adopted proved its usefulness for in-depth studies of the interrelations between office landscapes and employee well-being.\u0000","PeriodicalId":45969,"journal":{"name":"Journal of Corporate Real Estate","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2019-06-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/JCRE-01-2019-0002","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48705680","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-05-13DOI: 10.1108/JCRE-01-2018-0002
Cencheng Zhao, Eunhwa Yang, Y. Nie, Justin D. Russo
Purpose This paper aims to provide organizations with a new tool to make decisions related to a facility (building) selection process. Traditionally, value engineering (VE) applies the Value = Function/Cost formula to evaluate the worth of a product. In this paper, the VE-based facility-selection approach is proposed, where the cost of a facility is expressed in net present value (NPV) as it contains the net expense of purchasing or leasing a building as well as the time value of money. Also, a method of quantifying functions and involved risks of different facility choices is proposed. Design/methodology/approach The framework of the VE-based facility-selection process is broken down into three steps: preparation, calculation/analysis and assessment. In the latter part of this paper, the authors share a sample analysis by illustrating the analysis and decision-making process when three hypothetical facility-selection options are available. Findings The sample analysis indicates that companies can get the lowest cost and risk while improving their functions to achieve the highest value by using the modified VE formula to drive an optimal option for company’s business expansion and facility-selection process. Originality/value This paper provides organizations with a strategic system and process to select proper facilities or buildings for business expansion. The VE approach suggested in this study can allow facility/real estate portfolio decision-makers to analyze financial and functional aspects of the facility at the same time and obtain the value coefficient when they choose a new facility from different options. Finally, they can select the best option, which has the highest value coefficient, given financial and functional considerations.
{"title":"Facility decision making process with modified value engineering approach","authors":"Cencheng Zhao, Eunhwa Yang, Y. Nie, Justin D. Russo","doi":"10.1108/JCRE-01-2018-0002","DOIUrl":"https://doi.org/10.1108/JCRE-01-2018-0002","url":null,"abstract":"Purpose This paper aims to provide organizations with a new tool to make decisions related to a facility (building) selection process. Traditionally, value engineering (VE) applies the Value = Function/Cost formula to evaluate the worth of a product. In this paper, the VE-based facility-selection approach is proposed, where the cost of a facility is expressed in net present value (NPV) as it contains the net expense of purchasing or leasing a building as well as the time value of money. Also, a method of quantifying functions and involved risks of different facility choices is proposed. Design/methodology/approach The framework of the VE-based facility-selection process is broken down into three steps: preparation, calculation/analysis and assessment. In the latter part of this paper, the authors share a sample analysis by illustrating the analysis and decision-making process when three hypothetical facility-selection options are available. Findings The sample analysis indicates that companies can get the lowest cost and risk while improving their functions to achieve the highest value by using the modified VE formula to drive an optimal option for company’s business expansion and facility-selection process. Originality/value This paper provides organizations with a strategic system and process to select proper facilities or buildings for business expansion. The VE approach suggested in this study can allow facility/real estate portfolio decision-makers to analyze financial and functional aspects of the facility at the same time and obtain the value coefficient when they choose a new facility from different options. Finally, they can select the best option, which has the highest value coefficient, given financial and functional considerations.","PeriodicalId":45969,"journal":{"name":"Journal of Corporate Real Estate","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2019-05-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/JCRE-01-2018-0002","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44621272","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-05-13DOI: 10.1108/JCRE-10-2017-0041
H. Remøy, Sander Rovers, I. Nase
Purpose The purpose of this paper is to develop an operational framework with guidelines and lessons to improve the current real estate portfolio disposal procedures of freeholds, based on empirical evidence from the banking sector. Design/methodology/approach The empirical research is based on a comparative analysis of four case studies, representing approximately 80 per cent of the Dutch banking sector. The case studies comprise a systematic document review of corporate business and real estate strategies and semi-structured interviews with decision makers who steer the organisation’s corporate real estate (CRE) portfolio composition. Findings This research shows a strong relationship between organisation characteristics, legacy and strategy, disposal drivers and CRE disposal strategies. The weighing of drivers and order of steps in strategy execution strategies largely depend on organisational objectives. Research limitations/implications This paper reports empirical findings from Dutch case studies. To generalise, further research is needed in different legal, financial and economic contexts and in other sectors. This paper suggests a more thorough study of the relationship between space-use efficiency and technological innovation implementation.. Practical implications The framework proposes strategy improvements and a proactive approach to corporate real estate management (CREM) to create value through real estate portfolios. Originality/value This paper provides a thorough analysis of the CREM of the Dutch banking sector and is applicable to CREM in this and other sectors.
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