Pub Date : 2020-01-20DOI: 10.1108/jcre-06-2019-0028
Ingrid Nappi, Gisèle de Campos Ribeiro
The purpose of this study is to examine the use of IoT technology (RFID technology, sensor networks, wearable devices and other smart items) in office settings and its respective impact on the optimization of employees’ productivity and workspace effectiveness.,The paper reviews 41 relevant publications reporting IoT use in office settings to identify how this technology has been applied in office settings and what topics are mostly addressed in the literature; how IoT technology improves employees’ productivity; and what the benefits and risks associated with IoT use in the workplace environment are.,Two main areas of application of IoT technology in the workplace environment were identified. The first one concerns the influence of the physical characteristics of workplaces on aspects related to workspace effectiveness. The second one is employee-centered and concerns the use of IoT data to identify employees’ social behavior, physiological data and emotional estates associated with productivity. IoT technology provides real-time data with speedy information retrieval. However, its deployment in office settings is not exempt from risks. Employee workplace surveillance, re-individualization of the IoT data and employee refusal of IoT technology in office settings are the main risks associated with this technology.,This literature review categorizes IoT application in office settings according to two perspectives and highlights employees' attitudes, user-experience of IoT technology and the risks associated with this technology. These results will help researchers and workplace managers interested in the deployment of this technology in the workplace environment.
{"title":"Internet of Things technology applications in the workplace environment: a critical review","authors":"Ingrid Nappi, Gisèle de Campos Ribeiro","doi":"10.1108/jcre-06-2019-0028","DOIUrl":"https://doi.org/10.1108/jcre-06-2019-0028","url":null,"abstract":"The purpose of this study is to examine the use of IoT technology (RFID technology, sensor networks, wearable devices and other smart items) in office settings and its respective impact on the optimization of employees’ productivity and workspace effectiveness.,The paper reviews 41 relevant publications reporting IoT use in office settings to identify how this technology has been applied in office settings and what topics are mostly addressed in the literature; how IoT technology improves employees’ productivity; and what the benefits and risks associated with IoT use in the workplace environment are.,Two main areas of application of IoT technology in the workplace environment were identified. The first one concerns the influence of the physical characteristics of workplaces on aspects related to workspace effectiveness. The second one is employee-centered and concerns the use of IoT data to identify employees’ social behavior, physiological data and emotional estates associated with productivity. IoT technology provides real-time data with speedy information retrieval. However, its deployment in office settings is not exempt from risks. Employee workplace surveillance, re-individualization of the IoT data and employee refusal of IoT technology in office settings are the main risks associated with this technology.,This literature review categorizes IoT application in office settings according to two perspectives and highlights employees' attitudes, user-experience of IoT technology and the risks associated with this technology. These results will help researchers and workplace managers interested in the deployment of this technology in the workplace environment.","PeriodicalId":45969,"journal":{"name":"Journal of Corporate Real Estate","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2020-01-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/jcre-06-2019-0028","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47687221","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-13DOI: 10.1108/jcre-05-2019-0025
Tsoanelo Ntene, S. Azasu, A. Owusu-Ansah
This paper aims to discuss whether alignment between corporate real estate strategy and corporate strategy exists for non-property companies listed on the Johannesburg Securities Exchange and what effects alignment has on the firms’ financial performance.,The study was both qualitative and quantitative in nature, with a specific focus on non-property firms listed on the Johannesburg Securities Exchange. The qualitative part of the study involved the analysis of the firms’ annual reports to determine the presence and use of corporate real estate strategies and their alignment to corporate strategy and the extraction of financial indicator data. The quantitative portion of the study involved the use of multivariate analysis, to distinguish and quantify the relationship, if any, between corporate real estate strategy and the identified financial performance indicators. The independent variables were the CRE strategies employed and the dependent variable was the share price. The methods used in this study have been applied before in European and Asian studies; this assisted in ensuring that validity and reliability was achieved.,The study finds that the most used strategy by firms (47%) is that which facilitates production, operation and service delivery. The Consumer Goods, Healthcare and Telecommunications sectors appear to demonstrate the highest level of alignment. Return on Shareholder Funds has a strong significant positive correlation with share price. Flexibility as a corporate real estate strategy also has a significant positive coefficient, which indicates a positive relationship with share price.,Although consistent with results of studies conducted in Europe and Asia, the results of this research may not be applicable to privately held non-listed firms, state-owned enterprises, non-profits and educational institutions. This study also ignores the dynamic external environment in which firms operate and the necessity of firms adjusting their corporate real estate strategy to their changing business strategy.,These results suggest that the incorporation of corporate real estate strategy in the firms’ corporate strategy formulation has the potential to enhance shareholder value for South African firms. Real estate developers, landlords and owner occupiers would benefit from better understanding the strategic requirements of corporations to ensure that the solutions they provide increase the likelihood of maximizing shareholder return.,The role of corporate real estate strategy in the firms’ corporate strategy formulation has the ability to enhance shareholder value. This research adds to the scant literature on corporate real estate management in South Africa.
{"title":"Corporate real estate and corporate strategy alignment in South Africa","authors":"Tsoanelo Ntene, S. Azasu, A. Owusu-Ansah","doi":"10.1108/jcre-05-2019-0025","DOIUrl":"https://doi.org/10.1108/jcre-05-2019-0025","url":null,"abstract":"This paper aims to discuss whether alignment between corporate real estate strategy and corporate strategy exists for non-property companies listed on the Johannesburg Securities Exchange and what effects alignment has on the firms’ financial performance.,The study was both qualitative and quantitative in nature, with a specific focus on non-property firms listed on the Johannesburg Securities Exchange. The qualitative part of the study involved the analysis of the firms’ annual reports to determine the presence and use of corporate real estate strategies and their alignment to corporate strategy and the extraction of financial indicator data. The quantitative portion of the study involved the use of multivariate analysis, to distinguish and quantify the relationship, if any, between corporate real estate strategy and the identified financial performance indicators. The independent variables were the CRE strategies employed and the dependent variable was the share price. The methods used in this study have been applied before in European and Asian studies; this assisted in ensuring that validity and reliability was achieved.,The study finds that the most used strategy by firms (47%) is that which facilitates production, operation and service delivery. The Consumer Goods, Healthcare and Telecommunications sectors appear to demonstrate the highest level of alignment. Return on Shareholder Funds has a strong significant positive correlation with share price. Flexibility as a corporate real estate strategy also has a significant positive coefficient, which indicates a positive relationship with share price.,Although consistent with results of studies conducted in Europe and Asia, the results of this research may not be applicable to privately held non-listed firms, state-owned enterprises, non-profits and educational institutions. This study also ignores the dynamic external environment in which firms operate and the necessity of firms adjusting their corporate real estate strategy to their changing business strategy.,These results suggest that the incorporation of corporate real estate strategy in the firms’ corporate strategy formulation has the potential to enhance shareholder value for South African firms. Real estate developers, landlords and owner occupiers would benefit from better understanding the strategic requirements of corporations to ensure that the solutions they provide increase the likelihood of maximizing shareholder return.,The role of corporate real estate strategy in the firms’ corporate strategy formulation has the ability to enhance shareholder value. This research adds to the scant literature on corporate real estate management in South Africa.","PeriodicalId":45969,"journal":{"name":"Journal of Corporate Real Estate","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2020-01-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/jcre-05-2019-0025","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46978773","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-11DOI: 10.1108/jcre-08-2019-0037
Esa Halmetoja, F. Forns-Samso
The purpose of this paper is to evaluate six different graphical user interfaces (GUIs) for facilities operations using human–machine interaction (HMI) theories.,The authors used a combined multi-functional method that includes a review of the theories behind HMI for GUIs as its first approach. Consequently, heuristic evaluations were conducted to identify usability problems in a professional context. Ultimately, thematic interviews were conducted with property managers and service staff to determine special needs for the interaction of humans and the built environment.,The heuristic evaluation revealed that not all the studied applications were complete when the study was done. The significant non-motivational factor was slowness, and a lighter application means the GUI is more comfortable and faster to use. The evaluators recommended not using actions that deviate from regular practice. Proper implementation of the GUI would make it easier and quicker to work on property maintenance and management. The thematic interviews concluded that the GUIs form an excellent solution that enables communication between the occupant, owner and service provider. Indoor conditions monitoring was seen as the most compelling use case for GUIs. Two-dimensional (2D) layouts are more demonstrative and faster than three-dimensional (3D) layouts for monitoring purposes.,The study provides an objective view of the strengths and weaknesses of specific types of GUI. So, it can help to select a suitable GUI for a particular environment. The 3D view is not seen as necessary for monitoring indoor conditions room by room or sending a service request. Many occupants’ services can be implemented without any particular layout. On the other hand, some advanced services were desired for the occupants, such as monitoring occupancy, making space reservations and people tracking. These aspects require a 2D layout at least. The building information model is seen as useful, especially when monitoring complex technical systems.,Earlier investigations have primarily concentrated on investigating human–computer interaction. The authors’ studied human–building interaction instead. The notable difference to previous efforts is that the authors considered the GUI as a medium with which to communicate with the built environment, and looked at its benefits for top-level processes, not for the user interface itself.
{"title":"Evaluating graphical user interfaces for buildings","authors":"Esa Halmetoja, F. Forns-Samso","doi":"10.1108/jcre-08-2019-0037","DOIUrl":"https://doi.org/10.1108/jcre-08-2019-0037","url":null,"abstract":"The purpose of this paper is to evaluate six different graphical user interfaces (GUIs) for facilities operations using human–machine interaction (HMI) theories.,The authors used a combined multi-functional method that includes a review of the theories behind HMI for GUIs as its first approach. Consequently, heuristic evaluations were conducted to identify usability problems in a professional context. Ultimately, thematic interviews were conducted with property managers and service staff to determine special needs for the interaction of humans and the built environment.,The heuristic evaluation revealed that not all the studied applications were complete when the study was done. The significant non-motivational factor was slowness, and a lighter application means the GUI is more comfortable and faster to use. The evaluators recommended not using actions that deviate from regular practice. Proper implementation of the GUI would make it easier and quicker to work on property maintenance and management. The thematic interviews concluded that the GUIs form an excellent solution that enables communication between the occupant, owner and service provider. Indoor conditions monitoring was seen as the most compelling use case for GUIs. Two-dimensional (2D) layouts are more demonstrative and faster than three-dimensional (3D) layouts for monitoring purposes.,The study provides an objective view of the strengths and weaknesses of specific types of GUI. So, it can help to select a suitable GUI for a particular environment. The 3D view is not seen as necessary for monitoring indoor conditions room by room or sending a service request. Many occupants’ services can be implemented without any particular layout. On the other hand, some advanced services were desired for the occupants, such as monitoring occupancy, making space reservations and people tracking. These aspects require a 2D layout at least. The building information model is seen as useful, especially when monitoring complex technical systems.,Earlier investigations have primarily concentrated on investigating human–computer interaction. The authors’ studied human–building interaction instead. The notable difference to previous efforts is that the authors considered the GUI as a medium with which to communicate with the built environment, and looked at its benefits for top-level processes, not for the user interface itself.","PeriodicalId":45969,"journal":{"name":"Journal of Corporate Real Estate","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2020-01-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/jcre-08-2019-0037","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48396126","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-12-09DOI: 10.1108/jcre-01-2019-0003
N. Sandström, A. Nevgi
This paper aims to study a change process on a university campus from a pedagogical perspective. The aim of the process, as expressed by facilities management and faculty leadership, was to create campus learning landscapes that promote social encounters and learning between students and researchers, as well as other embedded groups. The paper addresses how pedagogical needs are or should be integrated in the design process.,The data of this case study regarding change on campus consist of semi-structured interviews of information-rich key stakeholders identified using snowball sampling method. The interviews were analysed to find common themes and reference to pedagogical needs and expectations.,Campus usability and reliability are improved when pedagogy informs the design, and needs such as sense of belonging (human) and connectivity (digital) are fulfilled. User-centred design should be followed through during the whole campus change process, and there should be sufficient communications between user groups.,The discussion is based on one case. However, the recommendations are solid and also reflected in other related research literature regarding campus change initiatives.,The paper states recommendations for including pedagogical needs in campus learning landscape change and underlines the role of real user-centred processes in reaching this goal.,The study introduces the concept of campus reliability and highlights a missing link from many campus change cases – pedagogy – which is suggested to be essential in informing campus designs that produce usable and reliable future-ready outcomes.
{"title":"From needs to deeds","authors":"N. Sandström, A. Nevgi","doi":"10.1108/jcre-01-2019-0003","DOIUrl":"https://doi.org/10.1108/jcre-01-2019-0003","url":null,"abstract":"This paper aims to study a change process on a university campus from a pedagogical perspective. The aim of the process, as expressed by facilities management and faculty leadership, was to create campus learning landscapes that promote social encounters and learning between students and researchers, as well as other embedded groups. The paper addresses how pedagogical needs are or should be integrated in the design process.,The data of this case study regarding change on campus consist of semi-structured interviews of information-rich key stakeholders identified using snowball sampling method. The interviews were analysed to find common themes and reference to pedagogical needs and expectations.,Campus usability and reliability are improved when pedagogy informs the design, and needs such as sense of belonging (human) and connectivity (digital) are fulfilled. User-centred design should be followed through during the whole campus change process, and there should be sufficient communications between user groups.,The discussion is based on one case. However, the recommendations are solid and also reflected in other related research literature regarding campus change initiatives.,The paper states recommendations for including pedagogical needs in campus learning landscape change and underlines the role of real user-centred processes in reaching this goal.,The study introduces the concept of campus reliability and highlights a missing link from many campus change cases – pedagogy – which is suggested to be essential in informing campus designs that produce usable and reliable future-ready outcomes.","PeriodicalId":45969,"journal":{"name":"Journal of Corporate Real Estate","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2019-12-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/jcre-01-2019-0003","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43195406","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-11-17DOI: 10.1108/jcre-03-2019-0019
Sam Mosallaeipour, Seyed Mahdi Shavarani, Charlotte Steens, A. Erős
This paper aims to introduce a practical expert decision support system (EDSS) for performing location analysis and making real estate location decisions in the organization’s facility and real estate management (FREM) department in presence of several decision criteria, under risk and uncertainty. This tool is particularly useful for making strategic decisions in facility planning, portfolio management, investment appraisal, development project evaluations and deciding on usage possibilities in an unbiased, objective manner.,The proposed EDSS uses fuzzy logic and uncertainty theory as two of the most useful tools to deal with uncertainties involved in the problem environment. The system performs an unbiased mathematical analysis on the input data provided by the decision-maker, using a combination of Analytical Hierarchy Process (AHP) and Global Criterion Method; determines a suitable compromise level between the objectives; and delivers a set of locations that complies best with the outlined desires of the management as the final solution. The application of the system is tested on a real case and has delivered satisfactory results.,The proposed EDSS took the defined objectives, the list of alternative locations, and their attributes as the required input for problem-solving, and used a combination of AHP, Possibilistic approach, and global criterion method to solve the problem. The delivered outcome was a set of proper locations with the right attributes to meet all objectives of the organization at a satisfactory level, confirmed by the problem owners.,The application of such a system with such a degree of preciseness and complexity has been very limited in the literature. The system designed in this study is an Industry 4.0 decision making tool. For designing this system several body of knowledge are used. The present study is particularly useful for making strategic decisions in the domains of portfolio management, investment appraisal, project development evaluations and deciding on property usage possibilities. The proposed EDSS takes the information provided by the experts in the field (through qualitative and quantitative data collecting) as the inputs and operates as an objective decision-making tool using several bodies of knowledge considering the trends and developments in the world of FREM. The strong scientific method used in the core of the proposed EDSS guarantees a highly accurate result.
{"title":"A robust expert decision support system for making real estate location decisions, a case of investor-developer-user organization in industry 4.0 era","authors":"Sam Mosallaeipour, Seyed Mahdi Shavarani, Charlotte Steens, A. Erős","doi":"10.1108/jcre-03-2019-0019","DOIUrl":"https://doi.org/10.1108/jcre-03-2019-0019","url":null,"abstract":"This paper aims to introduce a practical expert decision support system (EDSS) for performing location analysis and making real estate location decisions in the organization’s facility and real estate management (FREM) department in presence of several decision criteria, under risk and uncertainty. This tool is particularly useful for making strategic decisions in facility planning, portfolio management, investment appraisal, development project evaluations and deciding on usage possibilities in an unbiased, objective manner.,The proposed EDSS uses fuzzy logic and uncertainty theory as two of the most useful tools to deal with uncertainties involved in the problem environment. The system performs an unbiased mathematical analysis on the input data provided by the decision-maker, using a combination of Analytical Hierarchy Process (AHP) and Global Criterion Method; determines a suitable compromise level between the objectives; and delivers a set of locations that complies best with the outlined desires of the management as the final solution. The application of the system is tested on a real case and has delivered satisfactory results.,The proposed EDSS took the defined objectives, the list of alternative locations, and their attributes as the required input for problem-solving, and used a combination of AHP, Possibilistic approach, and global criterion method to solve the problem. The delivered outcome was a set of proper locations with the right attributes to meet all objectives of the organization at a satisfactory level, confirmed by the problem owners.,The application of such a system with such a degree of preciseness and complexity has been very limited in the literature. The system designed in this study is an Industry 4.0 decision making tool. For designing this system several body of knowledge are used. The present study is particularly useful for making strategic decisions in the domains of portfolio management, investment appraisal, project development evaluations and deciding on property usage possibilities. The proposed EDSS takes the information provided by the experts in the field (through qualitative and quantitative data collecting) as the inputs and operates as an objective decision-making tool using several bodies of knowledge considering the trends and developments in the world of FREM. The strong scientific method used in the core of the proposed EDSS guarantees a highly accurate result.","PeriodicalId":45969,"journal":{"name":"Journal of Corporate Real Estate","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2019-11-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/jcre-03-2019-0019","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43869331","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-11-11DOI: 10.1108/JCRE-12-2018-0050
Marko Orel, M. M. A. Almeida
Purpose The purpose of this paper is to take an explanatory role and analyse the development of workspace ambiences in coworking spaces which optimise the chance of interactivity between individual users and leading towards cooperation. The paper thus offers a discussion on how the ambience that is tailored to a particular coworking space enhances the possibility of collaboration between two or more users of a selected workspace. Design/methodology/approach Ethnographically guided observations of six coworking spaces and qualitative interviews with their managers were used to gain an understanding of the workspace ambiences in coworking spaces. As direct measurement of the frequency of collaboration would be logistically profound, this paper rather explores the conditions for spontaneous or moderated interactivity between workspace users, which may be regulated by the creation of an optimal coworking space ambience. Findings The following paper defines the coworking space ambience as the look and the feel of a work environment which can arouse certain moods towards a particular place and its users. Coworking spaces may impose various approaches that not only attract potential workspace users and form initial ties between them but also produce a certain ambience that leads to collaborative action between users. The factors of spatial design need to be adapted, and engagement strategies need to be constructed to maximise the preferential output. The research behind the following paper concludes that the factors of spatial comfortability are an essential predisposition for workspace users to engage in cooperation with each other. Various mechanisms are needed to customise these engagements into cooperative action. Originality/value While the outcomes of sharing these environments have been periodically explored, no attempts have been made to investigate how coworking ambience is being created and implemented to optimise collaborative efforts of individuals who are sharing the workspace. For that reason, the audience of this paper should not only be limited to academics but may also be suitable for managers and office-space operators seeking to understand dynamics of collaboration within new types of shared office spaces.
{"title":"The ambience of collaboration in coworking environments","authors":"Marko Orel, M. M. A. Almeida","doi":"10.1108/JCRE-12-2018-0050","DOIUrl":"https://doi.org/10.1108/JCRE-12-2018-0050","url":null,"abstract":"\u0000Purpose\u0000The purpose of this paper is to take an explanatory role and analyse the development of workspace ambiences in coworking spaces which optimise the chance of interactivity between individual users and leading towards cooperation. The paper thus offers a discussion on how the ambience that is tailored to a particular coworking space enhances the possibility of collaboration between two or more users of a selected workspace.\u0000\u0000\u0000Design/methodology/approach\u0000Ethnographically guided observations of six coworking spaces and qualitative interviews with their managers were used to gain an understanding of the workspace ambiences in coworking spaces. As direct measurement of the frequency of collaboration would be logistically profound, this paper rather explores the conditions for spontaneous or moderated interactivity between workspace users, which may be regulated by the creation of an optimal coworking space ambience.\u0000\u0000\u0000Findings\u0000The following paper defines the coworking space ambience as the look and the feel of a work environment which can arouse certain moods towards a particular place and its users. Coworking spaces may impose various approaches that not only attract potential workspace users and form initial ties between them but also produce a certain ambience that leads to collaborative action between users. The factors of spatial design need to be adapted, and engagement strategies need to be constructed to maximise the preferential output. The research behind the following paper concludes that the factors of spatial comfortability are an essential predisposition for workspace users to engage in cooperation with each other. Various mechanisms are needed to customise these engagements into cooperative action.\u0000\u0000\u0000Originality/value\u0000While the outcomes of sharing these environments have been periodically explored, no attempts have been made to investigate how coworking ambience is being created and implemented to optimise collaborative efforts of individuals who are sharing the workspace. For that reason, the audience of this paper should not only be limited to academics but may also be suitable for managers and office-space operators seeking to understand dynamics of collaboration within new types of shared office spaces.\u0000","PeriodicalId":45969,"journal":{"name":"Journal of Corporate Real Estate","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2019-11-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/JCRE-12-2018-0050","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49462979","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-11-11DOI: 10.1108/jcre-07-2019-0034
P. Jensen
Purpose This paper aims to identify typical sourcing strategies and business models in facilities management (FM) and map archetypes of value chains with complementary sourcing strategies and value chains. Design/methodology/approach The paper is based on literature and case studies from previous research. Theoretically, the paper takes a generic value chain as a starting point together with the recent ISO standard on sourcing process and a business model framework. A conceptual framework is developed and typical sourcing strategies and business models for FM are investigated. Archetypical value chains are established by a combination of sourcing strategies and business models. Findings The paper identifies eight archetypes of FM value chains divided in three groups according to whether the core business organisation occupies rented facilities and owned facilities or has facilities operation as a core business like serviced office providers, etc. Practical implications The results can be used on a general level by everybody who need to get an overview and understanding of the complex structure of the FM sector. Furthermore, the results can help all parties involved in the FM value chain to get a clearer understanding of their position in the chain and help them develop their sourcing strategies and/or business model, depending on their type of organisation. Originality/value While there is a huge amount of literature on sourcing in FM, there has only been limited research on business models and value chains in FM. The paper is original in combining an investigation of sourcing strategies, business models and value chains in FM.
{"title":"Business models in facilities management value chains","authors":"P. Jensen","doi":"10.1108/jcre-07-2019-0034","DOIUrl":"https://doi.org/10.1108/jcre-07-2019-0034","url":null,"abstract":"\u0000Purpose\u0000This paper aims to identify typical sourcing strategies and business models in facilities management (FM) and map archetypes of value chains with complementary sourcing strategies and value chains.\u0000\u0000\u0000Design/methodology/approach\u0000The paper is based on literature and case studies from previous research. Theoretically, the paper takes a generic value chain as a starting point together with the recent ISO standard on sourcing process and a business model framework. A conceptual framework is developed and typical sourcing strategies and business models for FM are investigated. Archetypical value chains are established by a combination of sourcing strategies and business models.\u0000\u0000\u0000Findings\u0000The paper identifies eight archetypes of FM value chains divided in three groups according to whether the core business organisation occupies rented facilities and owned facilities or has facilities operation as a core business like serviced office providers, etc.\u0000\u0000\u0000Practical implications\u0000The results can be used on a general level by everybody who need to get an overview and understanding of the complex structure of the FM sector. Furthermore, the results can help all parties involved in the FM value chain to get a clearer understanding of their position in the chain and help them develop their sourcing strategies and/or business model, depending on their type of organisation.\u0000\u0000\u0000Originality/value\u0000While there is a huge amount of literature on sourcing in FM, there has only been limited research on business models and value chains in FM. The paper is original in combining an investigation of sourcing strategies, business models and value chains in FM.\u0000","PeriodicalId":45969,"journal":{"name":"Journal of Corporate Real Estate","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2019-11-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/jcre-07-2019-0034","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47452883","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-11-11DOI: 10.1108/jcre-06-2019-0030
W. M. Jayantha, O. Oladinrin
Purpose Many organizations in Hong Kong have witnessed a reduction in average space usage due to high occupancy costs. New working practices (NWPs) are viewed as a reform tool to manage expensive real estate around the world. However, it is unclear whether NWPs influence office space usage in business organizations in Hong Kong. This study, therefore, aims to evaluate if the average space reduction in office firms is caused by the NWPs in the finance, insurance, real estate and business (FIREB) firms. Design/methodology/approach A total of 20 NWPs were initially derived from the extant literature. A questionnaire survey was conducted with listed FIREB firms in Hong Kong to assess the impact of the identified NWPs on space usage. The data collected from the questionnaire survey were analysed using descriptive, explorative factor analysis (EFA) and partial least squares-structural equation modelling (PLS-SEM) to evaluate the effects of NWPs on average space usage. Findings Results revealed that four major NWP factors influence average space usage. Three of these factors, namely, “flexible arrangement”, “multitasking knowledge workers” and “teamwork and communication”, influence space usage positively. Even though the effect of the fourth factor “training and networking” was significant, it does not reflect a positive influence on space usage. Business organizations can focus more on the implementation of NWPs to cushion the effects of the high cost of occupancy. Originality/value The research provides new knowledge to the limited literature on the effect of NWPs in FIREB firms and enriches the growing body of international literature on how today’s competitive global business organizations should revisit their workplace strategies to accommodate the rising agile workforce and NWPs. The findings offer new insights into the ongoing debate on the impact of information and communication technology-enabled NWPs on space usage. From the real estate perspective, the findings should inform policymaking towards the better planning ahead of office properties to accommodate NWPs, helping Hong Kong to remain competitive as a key financial centre.
{"title":"Evaluating the effect of new working practices on office space usage in Hong Kong","authors":"W. M. Jayantha, O. Oladinrin","doi":"10.1108/jcre-06-2019-0030","DOIUrl":"https://doi.org/10.1108/jcre-06-2019-0030","url":null,"abstract":"\u0000Purpose\u0000Many organizations in Hong Kong have witnessed a reduction in average space usage due to high occupancy costs. New working practices (NWPs) are viewed as a reform tool to manage expensive real estate around the world. However, it is unclear whether NWPs influence office space usage in business organizations in Hong Kong. This study, therefore, aims to evaluate if the average space reduction in office firms is caused by the NWPs in the finance, insurance, real estate and business (FIREB) firms.\u0000\u0000\u0000Design/methodology/approach\u0000A total of 20 NWPs were initially derived from the extant literature. A questionnaire survey was conducted with listed FIREB firms in Hong Kong to assess the impact of the identified NWPs on space usage. The data collected from the questionnaire survey were analysed using descriptive, explorative factor analysis (EFA) and partial least squares-structural equation modelling (PLS-SEM) to evaluate the effects of NWPs on average space usage.\u0000\u0000\u0000Findings\u0000Results revealed that four major NWP factors influence average space usage. Three of these factors, namely, “flexible arrangement”, “multitasking knowledge workers” and “teamwork and communication”, influence space usage positively. Even though the effect of the fourth factor “training and networking” was significant, it does not reflect a positive influence on space usage. Business organizations can focus more on the implementation of NWPs to cushion the effects of the high cost of occupancy.\u0000\u0000\u0000Originality/value\u0000The research provides new knowledge to the limited literature on the effect of NWPs in FIREB firms and enriches the growing body of international literature on how today’s competitive global business organizations should revisit their workplace strategies to accommodate the rising agile workforce and NWPs. The findings offer new insights into the ongoing debate on the impact of information and communication technology-enabled NWPs on space usage. From the real estate perspective, the findings should inform policymaking towards the better planning ahead of office properties to accommodate NWPs, helping Hong Kong to remain competitive as a key financial centre.\u0000","PeriodicalId":45969,"journal":{"name":"Journal of Corporate Real Estate","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2019-11-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/jcre-06-2019-0030","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48495564","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-11-11DOI: 10.1108/jcre-12-2018-0051
Eunhwa Yang, Catherine Bisson, B. Sanborn
Purpose This paper aims to review the concept and characteristics of coworking space, especially physical and operational characteristics and its objectives. The authors propose three models of coworking spaces, such as revenue, synergistic and customer contact, which organizations can use as a part of their corporate real estate strategies to build workplace flexibility and resiliency. This paper also addresses research gaps and a research agenda for future research. Methodology This paper is a literature review of academic research focusing on coworking spaces. Because of the relatively limited existing academic literature on the topic, industry sources and white papers are also reviewed. Findings The authors categorized common threads of the existing literature on coworking spaces to emergence and growth trends, the types of users, the type of work to be completed in these spaces, characteristics of coworking spaces and the desired outcomes of coworking space models. Coworking spaces are expected to grow worldwide because of the increase in knowledge-based economy, the “digital nomad” lifestyle and mobile technologies, however, there is limited research on the relationship between spatial and operational characteristics of coworking spaces and users’ collaboration, social well-being and creativity. No research identified fully articulated the nuanced differences between the types of coworking spaces now found in the real estate ecosystem. Research limitations There is limited academic, empirical research focusing on coworking spaces. Thus, the search for literature itself is limited to a small number of papers. Although the authors extended the search to non-academic sources, the conclusion of this study is tentative because of the prematurity of the topic. Originality/value This paper urges the identification of research questions, considering the fast growth of coworking spaces and suggests future research directions based on newly proposed models. Industry practitioners, including building owners, managers, coworking space providers and corporate real estate practitioners, can consider using variations of coworking space concepts and characteristics, as they understand the importance of social needs and connectivity among users. By addressing the history of the coworking space as a concept and business model, and updating the types of models to include new coworking spaces, the authors provide further options to industry practitioners as to how to integrate coworking into their real estate.
{"title":"Coworking space as a third-fourth place: changing models of a hybrid space in corporate real estate","authors":"Eunhwa Yang, Catherine Bisson, B. Sanborn","doi":"10.1108/jcre-12-2018-0051","DOIUrl":"https://doi.org/10.1108/jcre-12-2018-0051","url":null,"abstract":"\u0000Purpose\u0000This paper aims to review the concept and characteristics of coworking space, especially physical and operational characteristics and its objectives. The authors propose three models of coworking spaces, such as revenue, synergistic and customer contact, which organizations can use as a part of their corporate real estate strategies to build workplace flexibility and resiliency. This paper also addresses research gaps and a research agenda for future research.\u0000\u0000\u0000Methodology\u0000This paper is a literature review of academic research focusing on coworking spaces. Because of the relatively limited existing academic literature on the topic, industry sources and white papers are also reviewed.\u0000\u0000\u0000Findings\u0000The authors categorized common threads of the existing literature on coworking spaces to emergence and growth trends, the types of users, the type of work to be completed in these spaces, characteristics of coworking spaces and the desired outcomes of coworking space models. Coworking spaces are expected to grow worldwide because of the increase in knowledge-based economy, the “digital nomad” lifestyle and mobile technologies, however, there is limited research on the relationship between spatial and operational characteristics of coworking spaces and users’ collaboration, social well-being and creativity. No research identified fully articulated the nuanced differences between the types of coworking spaces now found in the real estate ecosystem.\u0000\u0000\u0000Research limitations\u0000There is limited academic, empirical research focusing on coworking spaces. Thus, the search for literature itself is limited to a small number of papers. Although the authors extended the search to non-academic sources, the conclusion of this study is tentative because of the prematurity of the topic.\u0000\u0000\u0000Originality/value\u0000This paper urges the identification of research questions, considering the fast growth of coworking spaces and suggests future research directions based on newly proposed models. Industry practitioners, including building owners, managers, coworking space providers and corporate real estate practitioners, can consider using variations of coworking space concepts and characteristics, as they understand the importance of social needs and connectivity among users. By addressing the history of the coworking space as a concept and business model, and updating the types of models to include new coworking spaces, the authors provide further options to industry practitioners as to how to integrate coworking into their real estate.\u0000","PeriodicalId":45969,"journal":{"name":"Journal of Corporate Real Estate","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2019-11-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/jcre-12-2018-0051","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41936564","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-09-09DOI: 10.1108/jcre-09-2019-053
Monique Arkesteijn
{"title":"Editorial","authors":"Monique Arkesteijn","doi":"10.1108/jcre-09-2019-053","DOIUrl":"https://doi.org/10.1108/jcre-09-2019-053","url":null,"abstract":"","PeriodicalId":45969,"journal":{"name":"Journal of Corporate Real Estate","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2019-09-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/jcre-09-2019-053","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48837965","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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