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A randomised field experiment to test the restorative properties of purpose-built biophilic “regeneration pods” 一项随机现场实验,测试专门建造的亲生物“再生荚”的恢复特性
IF 2.3 Q2 Economics, Econometrics and Finance Pub Date : 2020-09-11 DOI: 10.1108/jcre-05-2020-0018
Michael Roskams, Barry P. Haynes
Purpose: There has been limited investigation into how ‘biophilic design’ (i.e., the integration of nature within the built environment) can be effectively used within the workplace to facilitate the process of psychological restoration. This study focused in particular on the effectiveness of biophilic “restoration pods” in promoting recovery from stress. Design/Methodology/Approach: A randomised field experiment was conducted. Thirty-two employees from a participating organisation completed two tests replicating typical office work (proofreading and arithmetic) and subjective ratings of stress, anxiety, and task-load both before and after a 10-minute micro-break, taken in either the regeneration pods (treatment group) or an ordinary meeting room (control group). Findings: The results showed that participants who took their break in the regeneration pod reported lower post-break anxiety and perceived task-load, and higher postbreak arithmetic task performance, than the control group. Practical implications: The findings suggest that purpose-built spaces for restoration within office buildings will be effective for helping employees to proactively manage their stress levels whilst at work. Biophilic design principles will enhance the effectiveness of these spaces, and this does not necessarily need to involve direct exposure to plants or views of nature. Originality/Value: To our knowledge, this is the first randomised field experiment to test the effectiveness of a purpose-built space for restoration within offices. Additionally, the study explores biophilic design strategies which had previously received limited attention in the research literature.
目的:关于如何在工作场所有效地利用“亲生物设计”(即自然与建筑环境的融合)来促进心理恢复过程的研究有限。这项研究特别关注亲生物的“恢复豆荚”在促进从压力中恢复的有效性。设计/方法/方法:采用随机现场试验。来自某参与组织的32名员工完成了两项测试,分别是在恢复舱(实验组)或普通会议室(对照组)进行的10分钟微休息前后对典型的办公室工作(校对和算术)和压力、焦虑和任务负荷的主观评分。研究发现:结果显示,与对照组相比,在再生舱中休息的参与者报告了更低的休息后焦虑和感知任务负荷,以及更高的休息后算术任务表现。实际意义:研究结果表明,在办公大楼内专门建造的修复空间将有效帮助员工在工作时主动管理他们的压力水平。亲生物设计原则将提高这些空间的有效性,这并不一定需要直接接触植物或自然景观。原创性/价值:据我们所知,这是第一个随机现场实验,旨在测试办公室内专门建造的修复空间的有效性。此外,该研究还探讨了亲生物设计策略,这在以前的研究文献中受到了有限的关注。
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引用次数: 6
Headquarters site selection preferences: occupiers’ perspectives 总部选址偏好:占领者视角
IF 2.3 Q2 Economics, Econometrics and Finance Pub Date : 2020-09-07 DOI: 10.1108/jcre-04-2020-0017
Thabelo Ramantswana, Koech Cheruiyot, S. Azasu
PurposeThere are multitudes of sites and buildings offering various services to their occupiers. Studies highlight that companies choose sites and buildings that enable business’ growth and competition. The purpose of this paper is to explore occupiers’ perspectives on headquarters (HQs) site selection preferences with reference to the public listed firms in South Africa’s eight metropolitan municipalities.Design/methodology/approachA literature review was conducted to understand site selection preferences in other countries to inform the current study. Empirical data were collected using a sequential mixed-method approach using interviews and a survey. Semi-structured interviews were conducted first with the executives/management and also personnel who are involved in site selection decisions. Purposive sampling technique was used to select one company per industry to be interviewed. The information gathered from interviews informed the survey that was distributed online using Qualtrics software to all public listed firms located within the eight metropolitan municipalities in South Africa. Thematic analysis was used for analysing the interviews, whereas self-explicated conjoint model was used for the survey.FindingsThe results reveal that HQs as occupants of space prefer facilities that have good security and security systems, backup generators, air conditioning, parking facilities, energy management, access to the internet, efficient water supply, quality meeting places, cleaning services, the condition of the premises and disabled-friendly facilities. In addition to these preferences, HQs also prefer sites that are accessible. From this study, aspects that are unique to South Africa’s case are around security and security systems. The higher the crime levels, the higher is the demand on HQs to provide security and security systems for not only for their premises but also their employees. The current water and energy outages are also affecting HQs resulting in companies preferring facilities with an efficient water supply and having backup generators.Research limitations/implicationsThe research only focussed on public listed firms located within the eight metropolitan municipalities. The findings may/may not apply to the HQs of non-listed firms and also to those situated outside the metropolitan municipalities. Owing to this, the results cannot be generalised. Further studies are needed to explore preference by industry with larger sample size.Practical implicationsThis study provides insights on HQs site selection preference levels from the context of South Africa as a developing country. The insights would be useful to companies within the South African context to better understand their contextual dynamics and for companies seeking to do business in developing countries. Apart from companies, this study would also be beneficial to policymakers in creating enabling policies for companies, property developers to build facil
目的有大量的场地和建筑为居住者提供各种服务。研究强调,公司选择的场地和建筑能够促进业务增长和竞争。本文的目的是参考南非八个大都市的上市公司,探讨占领者对总部选址偏好的看法。设计/方法/方法进行文献综述,以了解其他国家的选址偏好,为当前研究提供信息。使用访谈和调查的顺序混合方法收集经验数据。首先对高管/管理层以及参与选址决策的人员进行了半结构化访谈。采用有目的的抽样技术,每个行业选择一家公司进行访谈。采访中收集到的信息为这项调查提供了信息,该调查使用Qualtrics软件在线分发给南非八个大都市内的所有上市公司。专题分析用于分析访谈,而自我解释的联合模型用于调查。结果显示,作为空间使用者的总部更喜欢拥有良好安全和安保系统、备用发电机、空调、停车设施、能源管理、互联网接入、高效供水、优质会议场所、清洁服务、场所条件和残疾人友好设施的设施。除了这些偏好之外,总部也更喜欢可访问的网站。从这项研究来看,南非特有的方面是安全和安保系统。犯罪率越高,总部不仅要为其场所,还要为其员工提供安全和安保系统的需求就越高。目前的供水和能源中断也影响了总部,导致公司更喜欢有高效供水和备用发电机的设施。研究局限性/含义该研究仅关注位于八个大都市内的上市公司。调查结果可能适用于非上市公司的总部,也可能不适用于大都市以外的公司。因此,结果不能一概而论。需要进一步的研究来探索样本量较大的行业的偏好。实际意义这项研究从南非作为一个发展中国家的背景下提供了关于总部选址偏好水平的见解。这些见解将有助于南非背景下的公司更好地了解其背景动态,也有助于寻求在发展中国家开展业务的公司。除公司外,这项研究还将有助于决策者为公司、房地产开发商制定有利政策,以建设包含居住者和投资者偏好的设施,从而了解总部在选择运营场地时的偏好。创意/价值在南非这样的发展中国家,对总部选址偏好的研究有限;因此,本研究是为数不多的弥合知识鸿沟的研究之一。本研究采用市场营销的方法来理解企业房地产现象。
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引用次数: 0
A framework for modeling the knowledge of workplace relocation 工作场所搬迁知识建模框架
IF 2.3 Q2 Economics, Econometrics and Finance Pub Date : 2020-08-28 DOI: 10.1108/jcre-01-2020-0001
M. Hassanain, Ahmed M. Ibrahim
PurposeThe purpose of this study is to propose a framework model for workplace relocation.Design/methodology/approachPublished literature was reviewed to comprehend the broad aspects of workplace relocation. The current practices of workplace relocation were investigated by corporate real estate (CRE) professionals. A generic framework model was developed to guide organizations upon the process of workplace relocation, over its lifecycle. The framework is validated by semi-structured interviews, conducted to ascertain its importance and applicability.FindingsA validated integration definition for function modeling framework for the process of workplace relocation was developed. It consisted of three systematic processes, aligned with its lifecycle, namely, initiate the pre-relocation activities; implement the relocation activities; and conduct the post-relocation activities.Originality/valueThe workplace is a linkage between people, business processes and information technology, that provides a physical medium for interactions and provision of services. Workplace relocation is an opportunity to introduce elements of change. Yet the process of workplace relocation has been under-valued by practitioners in the CRE industry. The developed framework can be adopted as a standardized process for the relocation of workplace facilities. In terms of clearly structuring the workplace relocation processes, the study contributes to making these processes more transparent and aids accountability for decision-making. It is a time-saver and guiding model for organizations endeavoring on relocation.
目的本研究的目的是提出一个工作场所迁移的框架模型。设计/方法/方法对已发表的文献进行了审查,以了解工作场所搬迁的广泛方面。企业房地产(CRE)专业人员对当前工作场所搬迁的做法进行了调查。开发了一个通用框架模型,以指导组织在工作场所搬迁过程中的整个生命周期。该框架通过半结构化访谈进行验证,以确定其重要性和适用性。发现为工作场所搬迁过程的功能建模框架开发了一个经过验证的集成定义。它由三个与其生命周期相一致的系统过程组成,即启动搬迁前的活动;实施搬迁活动;并开展搬迁后的活动。创意/价值工作场所是人、业务流程和信息技术之间的纽带,为互动和提供服务提供了物理媒介。工作场所搬迁是引入变革要素的机会。然而,CRE行业的从业者一直低估了工作场所搬迁的过程。制定的框架可作为工作场所设施搬迁的标准化程序。在明确构建工作场所搬迁流程方面,该研究有助于使这些流程更加透明,并有助于决策问责制。这是一个节省时间和指导模式的组织努力搬迁。
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引用次数: 2
Impact of activity-based workplaces on burnout and engagement dimensions 基于活动的工作场所对倦怠和参与维度的影响
IF 2.3 Q2 Economics, Econometrics and Finance Pub Date : 2020-07-27 DOI: 10.1108/jcre-09-2019-0041
R. Appel-Meulenbroek, T. Voordt, Rik Aussems, P. Blanc, T. Arentze
Purpose: This paper aims to explore, which characteristics of activity-based offices are related to the position of workers on the burnout – engagement continuum. Design/methodology/approach: Literature review and an online survey amongst knowledge workers in the Netherlands, which provided data of 184 respondents from 14 organisations. The data has been analysed by descriptive statistics, bivariate analyses, factor analyses and path analysis, to test the conceptual model. Findings: Five physical work environment constructs were identified of which three showed to have significant relations with employees’ position on one of the three dimensions of the burnout – engagement continuum. Distraction has a direct and indirect (through overload) negative relation with the individual strain (meaning increased exhaustion). Office comfort has indirect positive relations (through recognition and appreciation) with the interpersonal strain (meaning increased involvement). The possibility for teleworking has an indirect positive relation (through control) on the self-evaluation strain (meaning increased efficacy). Practical implications: The findings show that in the design and management of a healthy physical work environment, corporate real estate managers and human resource managers should particularly pay attention to lowering distraction, providing comfortable workplaces and considering the option of teleworking to some extent. Originality/value: This paper provides new insights into the impact of distinct activity-based workplace characteristics on workers’ position on the burnout – engagement continuum.
目的:探讨活动型办公室的哪些特征与员工在倦怠-投入连续体上的位置有关。设计/方法/方法:文献综述和荷兰知识工作者的在线调查,提供了来自14个组织的184名受访者的数据。采用描述性统计、双变量分析、因子分析和通径分析等方法对数据进行分析,对概念模型进行检验。研究发现:我们确定了五种物理工作环境结构,其中三种与员工在倦怠-敬业连续体的三个维度中的一个维度上的位置有显著关系。分心与个人压力(意味着增加的疲惫)有直接和间接的负相关关系。办公室舒适与人际关系紧张(即增加的投入)有间接的正相关关系(通过认可和欣赏)。远程办公的可能性与自我评价压力(即效能提高)存在间接正相关(通过控制)。实践启示:研究结果表明,在设计和管理健康的物理工作环境时,企业房地产经理和人力资源经理应特别注意减少干扰,提供舒适的工作场所,并在一定程度上考虑远程工作的选择。独创性/价值:本文提供了新的见解,以不同的活动为基础的工作场所特征对员工在倦怠-投入连续体上的位置的影响。
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引用次数: 16
Does an open-plan office actually work? A workplace gap analysis: importance and perceived support of key activities 开放式办公室真的有效吗?工作场所差距分析:关键活动的重要性和感知支持
IF 2.3 Q2 Economics, Econometrics and Finance Pub Date : 2020-05-22 DOI: 10.1108/jcre-03-2020-0014
Ricardo Jose Chacon Vega, Stephen Gale, Yujin Kim, Sungil Hong, Eunhwa Yang
This study aims to investigate the performance of open-plan office layouts and to identify occupants’ concerns in existing open-plan office layouts.,Workplace activity questionnaire (WAQ) was administered in the form of an online survey in March 2019, as part of a design briefing process for the expansion of the office facilities located in Bangalore, India, for a Fortune 100 software technology company. A total of 4,810 questionnaires were distributed and 3,877 responses were received (80.6% response rate). After that, 849 incomplete responses were eliminated from the analysis, resulting in a final sample size of 3,028. The questionnaire included 11 key activities conducted by the office workers and established the gap between the workers’ perceived importance and support from their existing facilities using a five-point Likert scale.,The findings of this study provide strong evidence that different physical environments influence the satisfaction of occupants. An improvement of the facilities, especially by enabling areas for quiet working, should be prioritized in relation to the other activities surveyed. Also, office workers perceived significantly different support levels for quiet working depending on their department, while there was no significant difference between the workers of different buildings.,Individual demographic information was not collected because of the possibility of personal identification. There was also a lack of objective environmental measures, such as temperature and noise level. Thus, the quality of indoor environments was unknown. In this study, some respondents mentioned dissatisfaction with indoor environmental quality, including noise, temperature and air quality in their comments.,In the programming stage of a workplace design process, the WAQ survey tool has value because it renders important insight into the perception of a live workplace, which can then be used to determine priorities for a design effort. It clearly identifies the areas to focus on, ask questions about and develop improvements. Validating its reliability will enhance its credibility and confidence in its use. In addition, the large sample size provides statistical advantages in the data analysis, providing a higher likelihood to find a true positive of the findings of the study. Also, having a relatively high response rate provides an advantage of mitigating the risk of having non-response bias in the analysis.
本研究旨在调查开放式办公室布局的性能,并确定现有开放式办公室布置中居住者的担忧。,工作场所活动问卷(WAQ)于2019年3月以在线调查的形式进行,作为《财富》100强软件技术公司扩建位于印度班加罗尔的办公设施的设计简报过程的一部分。共发放4810份问卷,收到3877份回复(回复率80.6%)。之后,从分析中消除了849个不完整的响应,最终样本量为3028。调查问卷包括11份 办公室工作人员进行的关键活动,并使用五点Likert量表确定了工作人员感知的重要性与现有设施的支持之间的差距。,这项研究的结果提供了强有力的证据,证明不同的物理环境会影响居住者的满意度。与所调查的其他活动相比,应优先考虑改善设施,特别是通过允许安静工作的区域。此外,办公室员工对安静工作的支持程度因部门而异,而不同建筑的员工之间没有显著差异。,由于可能存在个人身份,因此没有收集个人人口统计信息。此外,还缺乏客观的环境措施,如温度和噪音水平。因此,室内环境的质量是未知的。在这项研究中,一些受访者在评论中提到了对室内环境质量的不满,包括噪音、温度和空气质量。,在工作场所设计过程的编程阶段,WAQ调查工具具有价值,因为它可以对现场工作场所的感知提供重要的见解,然后可以用来确定设计工作的优先级。它清楚地确定了需要关注的领域,提出了问题并制定了改进措施。验证其可靠性将增强其使用的可信度和信心。此外,大样本量在数据分析中提供了统计优势,为发现研究结果的真正阳性提供了更高的可能性。此外,具有相对高的响应率提供了减轻分析中具有非响应偏差的风险的优点。
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引用次数: 6
Central government property asset management: a review of international changes 中央政府财产资产管理:国际变化的回顾
IF 2.3 Q2 Economics, Econometrics and Finance Pub Date : 2020-05-11 DOI: 10.1108/jcre-09-2019-0038
O. Kaganova, Judith Meira Amoils
There is shortage of global research on asset management (AM) by various central governments. This paper aims at reducing this gap.,This general review is based on literature, published government documents, agendas of specialized membership organizations (considered through the qualitative thematic analysis) and the authors’ experiences in advising governments on AM in 30 countries. The study focuses on three topics of recurrent interest among governments and AM experts: drivers of change and response trends; organizational models and attributes of good governance at public AM organizations. It also discusses whether the examined practices conform with New Public Management (NPM).,The paper identifies five key international drivers of change: austerity measures; an increased focus on performance management; changes in political and ideological agendas; technology and business operations changes; and the environmental sustainability agenda. It analyses response trends to these drivers, both positive and negative. Five dimensions of organizational settings that are important for AM are identified, demonstrating the great diversity of practices. The paper outlines governance elements specific to government AM and illustrates related challenges. It also shows that while current AM typically conforms with NPM, there are notable deviations, such as low corporatization and recentralization of AM.,This paper is a broad review; in-depth study of specific aspects is left for further research.,The paper introduces new empirical knowledge about AM approaches at central governments into research discourse, with a broad thematic coverage not achieved before; contributes to the discussion of some hot underexplored topics; hypothesizes why current AM practices deviate from NPM doctrines; and provides unique insights for AM practitioners.
各国中央政府缺乏对资产管理的全球研究。本文旨在缩小这一差距。,本综述基于文献、已发表的政府文件、专门成员组织的议程(通过定性专题分析进行考虑)以及作者在30个国家就AM向政府提供咨询的经验。该研究侧重于政府和AM专家经常感兴趣的三个主题:变革的驱动因素和应对趋势;公共AM组织良好治理的组织模式和属性。它还讨论了被审查的实践是否符合新公共管理(NPM)。,该文件确定了变革的五个关键国际驱动因素:紧缩措施;更加注重业绩管理;政治和意识形态议程的变化;技术和业务运营变化;以及环境可持续性议程。它分析了对这些驱动因素的反应趋势,包括积极的和消极的。确定了对AM重要的组织环境的五个维度,表明了实践的巨大多样性。本文概述了政府AM特有的治理要素,并说明了相关挑战。研究还表明,虽然目前的AM通常符合NPM,但也存在显著的偏差,如AM的公司化程度较低和重新集中;具体方面的深入研究还有待进一步研究。,本文将关于中央政府AM方法的新的实证知识引入到研究话语中,具有以前没有实现的广泛的主题覆盖;有助于讨论一些尚未充分探讨的热门话题;假设当前AM实践偏离NPM理论的原因;并为AM从业者提供独特的见解。
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引用次数: 4
Guest editorial 客座编辑
IF 2.3 Q2 Economics, Econometrics and Finance Pub Date : 2020-05-11 DOI: 10.1108/jcre-05-2020-057
T. Voordt
[...]its human rights implications were not only prominent during the pandemic but also are expected to continue for many years to come. [...]the paper argues that the working conditions for these professionals were war-like. [...]this paper shows that the human rights of the vulnerable people in the Global South were undermined which is a finding that can be useful for other countries in the region.
[…]其对人权的影响不仅在疫情期间突出,而且预计还会持续多年。[…]该论文认为,这些专业人员的工作条件就像战争一样。[…]这篇论文表明,全球南方弱势群体的人权受到了损害,这一发现可能对该地区其他国家有用。
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引用次数: 0
Scoping review of health in office design approaches 健康办公室设计方法的范围审查
IF 2.3 Q2 Economics, Econometrics and Finance Pub Date : 2020-03-18 DOI: 10.1108/jcre-08-2019-0036
Melina Forooraghi, E. Miedema, Nina Ryd, H. Wallbaum
This paper aims to explore the literature on office design approaches (ODAs) in relation to employee health. The overall goal is to facilitate the practical use and theoretical development of design approaches to healthy offices.,A scoping review of 7,432 papers collected from 4 electronic databases and 5 scientific journals resulted in the selection of 18 papers for content analysis.,Various ODAs relating to building design features and health were identified. The findings highlight challenges for this emergent field, including a paucity of literature on ODAs, a lack of definitions of health and healthy offices, ambiguous design strategies and a lack of a holistic ODA.,ODAs are potentially valuable resources but an under-considered topic for healthy office development. To the best of the authors’ knowledge, this study is the first scoping review to map and compare different design approaches in the context of office design and its main contribution is in encouraging researchers and practitioners to bring a salutogenic and holistic perspective to their design approaches.
本文旨在探索与员工健康相关的办公室设计方法(ODA)的文献。总体目标是促进健康办公室设计方法的实际使用和理论发展。,对从4个电子数据库和5份科学期刊中收集的7432篇论文进行了范围审查,结果选择了18篇论文进行内容分析。,确定了与建筑设计特征和健康相关的各种ODA。研究结果突出了这一新兴领域面临的挑战,包括缺乏关于ODA的文献,缺乏对健康和健康办公室的定义,设计策略不明确,以及缺乏全面的ODA。,ODA是潜在的宝贵资源,但对于健康的办公室发展来说,这是一个考虑不足的话题。据作者所知,这项研究是第一次在办公室设计背景下绘制和比较不同设计方法的范围界定综述,其主要贡献是鼓励研究人员和从业者为他们的设计方法带来有益和全面的视角。
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引用次数: 14
The interplay of stress and workspace attachment on user satisfaction and workspace support to labour productivity 压力和工作空间依恋对用户满意度和工作空间对劳动生产率的支持的相互作用
IF 2.3 Q2 Economics, Econometrics and Finance Pub Date : 2020-02-14 DOI: 10.1108/jcre-05-2019-0026
Ingrid Nappi, Gisèle de Campos Ribeiro, Nicolas Cochard
The purpose of this study is to evaluate how the relationship between employees’ workspace satisfaction and their respective perceptions of workspace support to labour productivity interacts with two emotional experiences as follows: workspace attachment and job stress.,Web-based surveys conducted before and after a company’s short-distance relocation. Study 1 concerned 66 employees and was conducted a few weeks before the relocation. Study 2 concerned 84 employees and was conducted six months after the relocation. Ordinary least squares regression, moderation and mediation analysis were performed.,After the relocation, the employees experienced greater job stress, less workspace satisfaction, and they felt less attached to their workspaces. However, the evaluations of workspace support to labour productivity did not change. Contrary to expectations, employees’ workspace satisfaction is not related to their evaluation of this workspace as supporting labour productivity. Instead, this relationship is moderated by job stress. The hypothesis that workspace attachment mediates the relationship between workspace satisfaction and respective evaluation of this workspace as supporting labour productivity was not verified.,Corporate real estate managers and any manager leading short-distance relocation projects should consider incorporating change management in the projects to maintain employees’ positive attitudes and emotional bonds with their workspace.,This research improves the knowledge of how employees perceive the workspace as supporting their work duties.
本研究的目的是评估员工的工作场所满意度和他们各自对工作场所支持对劳动生产率的感知之间的关系如何与两种情绪体验相互作用:工作场所依恋和工作压力。,在公司进行短距离搬迁前后进行的基于网络的调查。研究1涉及66名员工,在搬迁前几周进行。第二项研究涉及84名员工,在搬迁后六个月后进行。进行了普通最小二乘回归、调节和中介分析。,搬迁后,员工的工作压力更大,工作场所满意度更低,对工作场所的依恋感也更低。然而,对工作空间支持劳动生产率的评价没有改变。与预期相反,员工的工作场所满意度与他们对该工作场所支持劳动生产率的评价无关。相反,这种关系是由工作压力调节的。工作空间依恋介导了工作空间满意度和对该工作空间的相应评估之间的关系,以支持劳动生产率,这一假设没有得到验证。,企业房地产经理和任何领导短途搬迁项目的经理都应该考虑将变革管理纳入项目中,以保持员工的积极态度和与工作场所的情感纽带。,这项研究提高了员工如何将工作空间视为支持其工作职责的知识。
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引用次数: 9
Typology of value adding FM and CREM interventions 增值FM和CREM干预的类型
IF 2.3 Q2 Economics, Econometrics and Finance Pub Date : 2020-02-03 DOI: 10.1108/jcre-09-2019-0042
P. Jensen, T. Voordt
PurposeThe purpose of this paper is to present an empirical-based typology of facilities management (FM) and corporate real estate management (CREM) interventions that can add value to the core business of organisations and possibly the wider society. The typology is explained, elaborated and discussed with the aim to reach a deeper understanding of value adding management in the context of FM and CREM.Design/methodology/approachThe paper is based on FM and CREM literature, a survey with 15 expert interviews from six different European countries and cases with examples of interventions from earlier research.FindingsThe typology consists of six types of interventions, some mainly product-related, some mainly process-related and some that can be both. Each type is underpinned by examples from a case company and from interviews.Research limitations/implicationsThe number of interviews is limited. The typology with related interventions is not necessarily complete. However, the typology is regarded to include the most important interventions in the current state of practice of FM and CREM.Practical implicationsThe typology provides an overview of the different ways FM and CREM can add value. The cases and examples can be used as inspiration for developing specific interventions in practice.Originality/valueThe typology is the first to provide a classification of FM and CREM interventions. By integrating findings from interviews and case studies, this typology contributes to a better understanding and practicing of value adding management.
目的本文的目的是提出一种基于经验的设施管理(FM)和企业房地产管理(CREM)干预类型,可以为组织的核心业务以及更广泛的社会增加价值。对类型学进行了解释、阐述和讨论,目的是在FM和CREM的背景下更深入地理解增值管理。设计/方法/方法本文基于FM和CREM文献,这是一项对来自六个不同欧洲国家的15位专家访谈的调查,以及早期研究中干预措施的例子。发现类型学由六种干预措施组成,有些主要与产品有关,有些主要是与过程有关,有些可以兼而有之。每种类型都有来自案例公司和访谈的例子。研究局限性/含义访谈次数有限。具有相关干预措施的类型并不一定完整。然而,类型学被认为包括了FM和CREM当前实践状态中最重要的干预措施。实践含义类型学概述了FM和CREM可以增加价值的不同方式。这些案例和例子可以作为在实践中制定具体干预措施的灵感来源。独创性/价值类型学是第一个提供FM和CREM干预分类的类型学。通过整合访谈和案例研究的结果,这种类型学有助于更好地理解和实践增值管理。
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引用次数: 9
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Journal of Corporate Real Estate
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