Pub Date : 2023-10-18DOI: 10.1108/ijtc-05-2023-0104
Filippo Marchesani, Francesca Masciarelli, Andrea Bikfalvi
Purpose The significance of smart mobility practices in shaping cities from a smart perspective has grown in recent years, influencing policies and the choices made by inhabitants. This transformation has led to the emergence of novel services and strategies, creating a new, vibrant and highly personalised urban environment that caters to the needs and preferences of both local residents and visitors. The purpose of this study is to evaluate the influence of smart mobility practices on tourism flows in cities, considering the moderating effect of airport activities on this relationship. Design/methodology/approach Using a generalised method of moments estimation and focusing on 20 Italian cities over an eight-year period, the authors highlight the current relationship between smart mobility practices and tourism flows. Moreover, the authors demonstrate that the yearly advancement of airports positively moderates this relationship. Findings The findings indicate a significant relationship between smart mobility practices in modern cities and tourism inflows because they influence the development of tourism services and emerging trends such as smart tourism and smart destinations. Furthermore, airport activities as a proxy for city openness play a crucial role in this link. The study shows that airports have an incremental impact on tourism and on the relationship between tourism and sustainable practices. Research limitations/implications The limitations of this quantitative approach include the focus on a single country, the challenge of measuring the development of smart mobility practices due to a lack of standardised variables and the need for future research to expand the sample to different countries in relation to tourism inflows. Practical implications This study has practical implications for policymakers and governance in their task of effectively coordinating internal smart mobility practices and managing incoming tourism flows. Social implications This study has social implications, highlighting the need for policymakers and governance to address the societal impacts of smart mobility practices and tourism inflows, ensuring inclusive and sustainable outcomes for local communities. Originality/value This study contributes to the existing literature as one of the first attempts to examine the interplay between smart mobility practices in smart cities and tourism flows. Furthermore, it emphasises the role of airports in this relationship, highlighting how the interaction between these variables benefits both stakeholders.
{"title":"Cities (r)evolution in the smart era: smart mobility practices as a driving force for tourism flow and the moderating role of airports in cities","authors":"Filippo Marchesani, Francesca Masciarelli, Andrea Bikfalvi","doi":"10.1108/ijtc-05-2023-0104","DOIUrl":"https://doi.org/10.1108/ijtc-05-2023-0104","url":null,"abstract":"Purpose The significance of smart mobility practices in shaping cities from a smart perspective has grown in recent years, influencing policies and the choices made by inhabitants. This transformation has led to the emergence of novel services and strategies, creating a new, vibrant and highly personalised urban environment that caters to the needs and preferences of both local residents and visitors. The purpose of this study is to evaluate the influence of smart mobility practices on tourism flows in cities, considering the moderating effect of airport activities on this relationship. Design/methodology/approach Using a generalised method of moments estimation and focusing on 20 Italian cities over an eight-year period, the authors highlight the current relationship between smart mobility practices and tourism flows. Moreover, the authors demonstrate that the yearly advancement of airports positively moderates this relationship. Findings The findings indicate a significant relationship between smart mobility practices in modern cities and tourism inflows because they influence the development of tourism services and emerging trends such as smart tourism and smart destinations. Furthermore, airport activities as a proxy for city openness play a crucial role in this link. The study shows that airports have an incremental impact on tourism and on the relationship between tourism and sustainable practices. Research limitations/implications The limitations of this quantitative approach include the focus on a single country, the challenge of measuring the development of smart mobility practices due to a lack of standardised variables and the need for future research to expand the sample to different countries in relation to tourism inflows. Practical implications This study has practical implications for policymakers and governance in their task of effectively coordinating internal smart mobility practices and managing incoming tourism flows. Social implications This study has social implications, highlighting the need for policymakers and governance to address the societal impacts of smart mobility practices and tourism inflows, ensuring inclusive and sustainable outcomes for local communities. Originality/value This study contributes to the existing literature as one of the first attempts to examine the interplay between smart mobility practices in smart cities and tourism flows. Furthermore, it emphasises the role of airports in this relationship, highlighting how the interaction between these variables benefits both stakeholders.","PeriodicalId":46072,"journal":{"name":"International Journal of Tourism Cities","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135823886","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-06DOI: 10.1108/ijtc-06-2023-0107
Fatemeh Khozaei, Claus-Christian Carbon, Mi Jeong Kim, Qamar Ul Islam, Wesam Beitelmal, Israr Ul Hassan
Purpose This research aims to investigate the impact of missing visual information on tourists’ decision-making processes and visit intention. Drawing on perception completion law and signaling theory, the study hypothesized that tourists might use visual information to infer about a destination, even if the information is incomplete or ambiguous. Design/methodology/approach To assess the impact of missing visual information, the authors asked a group of 392 participants who had no prior familiarity with a specific garden museum to envision the interior environment of the museum garden and provide feedback on their emotional responses and aesthetic evaluations. To aid in their imagination, they were presented with a video showcasing the surrounding landscape and exterior of the museum. Findings The study found that participants could anticipate their overall experience of the location by inferring the resemblance of unseen areas to the images they had viewed, even without prior exposure or information. This study provides valuable insights into the cognitive processes underlying tourism decision-making and advances our understanding of how people form expectations of new and unfamiliar places. Originality/value The originality of this research relies on the mediating role of missing aesthetics and emotion on the relationship between available aesthetics and visit intention using a structural model. This study highlights the significant role of visual information in influencing tourist decision-making, even with incomplete or ambiguous data.
{"title":"Unveiling destination choices: uncovering the influence of missing visual information on tourists’ decision-making and visit intention","authors":"Fatemeh Khozaei, Claus-Christian Carbon, Mi Jeong Kim, Qamar Ul Islam, Wesam Beitelmal, Israr Ul Hassan","doi":"10.1108/ijtc-06-2023-0107","DOIUrl":"https://doi.org/10.1108/ijtc-06-2023-0107","url":null,"abstract":"Purpose This research aims to investigate the impact of missing visual information on tourists’ decision-making processes and visit intention. Drawing on perception completion law and signaling theory, the study hypothesized that tourists might use visual information to infer about a destination, even if the information is incomplete or ambiguous. Design/methodology/approach To assess the impact of missing visual information, the authors asked a group of 392 participants who had no prior familiarity with a specific garden museum to envision the interior environment of the museum garden and provide feedback on their emotional responses and aesthetic evaluations. To aid in their imagination, they were presented with a video showcasing the surrounding landscape and exterior of the museum. Findings The study found that participants could anticipate their overall experience of the location by inferring the resemblance of unseen areas to the images they had viewed, even without prior exposure or information. This study provides valuable insights into the cognitive processes underlying tourism decision-making and advances our understanding of how people form expectations of new and unfamiliar places. Originality/value The originality of this research relies on the mediating role of missing aesthetics and emotion on the relationship between available aesthetics and visit intention using a structural model. This study highlights the significant role of visual information in influencing tourist decision-making, even with incomplete or ambiguous data.","PeriodicalId":46072,"journal":{"name":"International Journal of Tourism Cities","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135304275","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-03DOI: 10.1108/ijtc-12-2022-0272
Sofia Oliveira, Helena Albuquerque
Purpose The paper aims to present a literary itinerary inspired in Julio Dinis’ novel An English Family ( Uma Família Inglesa ) through a comparative analysis of the places identified in the novel and the touristic attraction proposed by Visit Porto website. This novel is representative of the cultural identity and society of Porto city in the 19th century. Developing an itinerary based on this novel can facilitate the reading and understanding of the historical and cultural development of Porto. Design/methodology/approach This case study is based on the reading of the Julio Dinis’ novel An English Family ( Uma Família Inglesa ), whose storyline takes place in Porto city, Portugal in the 19th century. It used QGIS v. 3.12 software, a geographical information system to identify the places, to produce the maps and to create the itinerary. Findings The comparison between the places identified in the novel and the tourist attraction in Visit Porto website revealed that only 6 points in the novel are referenced on Visit Porto website. These points correspond to the ones in the historical city centre of Porto. However, the creation of an itinerary that brings together all the points mentioned by Julio Dinis in his novel, will allow the development of a new touristic itinerary, alternative to existing itineraries in the city and that can be seen as a distinguish offer that allows a different view of the urban space of Porto. Research limitations/implications There are some limitations to this study that can be highlighted. First, it was difficult to find the correct location of some points identified in the novel, due to difficulty of finding historical maps with quality of the data. At the same time, as tourist information is dispersed by several sources, and most of those data is not georeferenced, it was time consuming the integration of all the information in the same geodatabase. The choice of the shortest path can also be considered as a limitation, rather than the route followed by the author in the novel, but geographic information systems operates on spatial and temporal scale, which can present a limitation in tourism analysis. In the case of this project, we have chosen the shortest path, assuming that tourist would prefer that. Originality/value This research allowed to address two areas of knowledge that are emerging in the study of urban centres as tourist areas: the use of GIS and literary tourism. Despite the fact that there are already articles on this subject, the originality focuses on the approach made around one of the greatest writers of Portugal in the 19th century, allowing to present a tourist itinerary about one of his literary works, and the comparison made between the places identified in the novel and the tourist points identified on the Visit Porto website.
本文旨在通过对比分析胡里奥·迪尼斯的小说《一个英国家庭》(Uma Família Inglesa)中确定的地点和波尔图旅游网站提出的旅游景点，来呈现一个受小说启发的文学旅行路线。这部小说代表了19世纪波尔图市的文化身份和社会。根据这部小说制定一个旅行路线，有助于阅读和理解波尔图的历史和文化发展。本案例研究基于胡里奥·迪尼斯的小说《一个英国家庭》(Uma Família Inglesa)的阅读，故事情节发生在19世纪的葡萄牙波尔图市。使用地理信息系统QGIS v. 3.12软件识别地点，制作地图，创建行程。通过对比小说中提到的地点和Visit Porto网站上的旅游景点，我们发现Visit Porto网站上只引用了小说中的6个点。这些点与波尔图历史市中心的点相对应。然而，将Julio Dinis在他的小说中提到的所有要点结合在一起的行程的创建将允许开发新的旅游行程，替代城市中现有的行程，并且可以被视为一种与众不同的提供，允许波尔图城市空间的不同视图。研究局限性/启示本研究有一些值得强调的局限性。首先，由于很难找到具有高质量数据的历史地图，因此很难找到小说中确定的一些点的正确位置。同时，由于旅游信息分散在多个数据源中，且这些数据源中的大部分数据不具有地理参考性，因此将所有信息整合到同一地理数据库中非常耗时。最短路径的选择也可以被认为是一种限制，而不是作者在小说中所遵循的路线，但地理信息系统是在时空尺度上运行的，这在旅游分析中可能会出现限制。在这个项目中，我们选择了最短路径，假设游客更喜欢最短路径。独创性/价值这项研究使我们能够处理城市中心作为旅游区的研究中出现的两个知识领域:地理信息系统的使用和文学旅游。尽管已经有关于这一主题的文章，但原创性集中在围绕19世纪葡萄牙最伟大的作家之一所做的方法上，允许呈现关于他的文学作品之一的旅游行程，并将小说中确定的地方与波尔图网站上确定的旅游景点进行比较。
{"title":"Using geographical information systems in literary tourism: an analysis to the “An English family” novel, from Júlio Dinis","authors":"Sofia Oliveira, Helena Albuquerque","doi":"10.1108/ijtc-12-2022-0272","DOIUrl":"https://doi.org/10.1108/ijtc-12-2022-0272","url":null,"abstract":"Purpose The paper aims to present a literary itinerary inspired in Julio Dinis’ novel An English Family ( Uma Família Inglesa ) through a comparative analysis of the places identified in the novel and the touristic attraction proposed by Visit Porto website. This novel is representative of the cultural identity and society of Porto city in the 19th century. Developing an itinerary based on this novel can facilitate the reading and understanding of the historical and cultural development of Porto. Design/methodology/approach This case study is based on the reading of the Julio Dinis’ novel An English Family ( Uma Família Inglesa ), whose storyline takes place in Porto city, Portugal in the 19th century. It used QGIS v. 3.12 software, a geographical information system to identify the places, to produce the maps and to create the itinerary. Findings The comparison between the places identified in the novel and the tourist attraction in Visit Porto website revealed that only 6 points in the novel are referenced on Visit Porto website. These points correspond to the ones in the historical city centre of Porto. However, the creation of an itinerary that brings together all the points mentioned by Julio Dinis in his novel, will allow the development of a new touristic itinerary, alternative to existing itineraries in the city and that can be seen as a distinguish offer that allows a different view of the urban space of Porto. Research limitations/implications There are some limitations to this study that can be highlighted. First, it was difficult to find the correct location of some points identified in the novel, due to difficulty of finding historical maps with quality of the data. At the same time, as tourist information is dispersed by several sources, and most of those data is not georeferenced, it was time consuming the integration of all the information in the same geodatabase. The choice of the shortest path can also be considered as a limitation, rather than the route followed by the author in the novel, but geographic information systems operates on spatial and temporal scale, which can present a limitation in tourism analysis. In the case of this project, we have chosen the shortest path, assuming that tourist would prefer that. Originality/value This research allowed to address two areas of knowledge that are emerging in the study of urban centres as tourist areas: the use of GIS and literary tourism. Despite the fact that there are already articles on this subject, the originality focuses on the approach made around one of the greatest writers of Portugal in the 19th century, allowing to present a tourist itinerary about one of his literary works, and the comparison made between the places identified in the novel and the tourist points identified on the Visit Porto website.","PeriodicalId":46072,"journal":{"name":"International Journal of Tourism Cities","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-10-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135695675","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-28DOI: 10.1108/ijtc-04-2023-0062
Jiale Zhang, Farzana Quoquab
Purpose Although the metaverse has gained popularity in recent days, research on metaverse tourism in urban destinations is still lacking. Drawing on existing cases in Chinese urban destinations, this paper aims to provide valuable insights into the development of metaverse tourism in China and provides managerial implications for future urbanmetaverse tourismplayers. Design/methodology/approach Literature from Chinese and international sources was reviewed to highlight the current status of metaverse tourism in the context of Chinese urban tourism. This paper also draws on information provided by online materials, especially the official websites of tour organizers and news media. Findings This paper outlines important aspects of metaverse in Chinese urban tourism. First, cities are the hotbeds of metaverse development, and the metaverse has become a new way to attract urban tourists and a significant element in various exhibitions. Second, the combination of metaverse with China’s extensive and profound traditional culture has made urban tourism full of vitality. Third, China’s game companies are progressively empowering the metaverse tourism industry. Originality/value This paper contributes to the existing knowledge on metaverse tourism based on the Chinese urban tourism context. Furthermore, it highlights the state of the metaverse in Chinese urban tourism during and after the pandemic situation. Lastly, it provides thoughtful implications for tourism players and future tourism development.
{"title":"Metaverse in the urban destinations in China: some insights for the tourism players","authors":"Jiale Zhang, Farzana Quoquab","doi":"10.1108/ijtc-04-2023-0062","DOIUrl":"https://doi.org/10.1108/ijtc-04-2023-0062","url":null,"abstract":"Purpose Although the metaverse has gained popularity in recent days, research on metaverse tourism in urban destinations is still lacking. Drawing on existing cases in Chinese urban destinations, this paper aims to provide valuable insights into the development of metaverse tourism in China and provides managerial implications for future urbanmetaverse tourismplayers. Design/methodology/approach Literature from Chinese and international sources was reviewed to highlight the current status of metaverse tourism in the context of Chinese urban tourism. This paper also draws on information provided by online materials, especially the official websites of tour organizers and news media. Findings This paper outlines important aspects of metaverse in Chinese urban tourism. First, cities are the hotbeds of metaverse development, and the metaverse has become a new way to attract urban tourists and a significant element in various exhibitions. Second, the combination of metaverse with China’s extensive and profound traditional culture has made urban tourism full of vitality. Third, China’s game companies are progressively empowering the metaverse tourism industry. Originality/value This paper contributes to the existing knowledge on metaverse tourism based on the Chinese urban tourism context. Furthermore, it highlights the state of the metaverse in Chinese urban tourism during and after the pandemic situation. Lastly, it provides thoughtful implications for tourism players and future tourism development.","PeriodicalId":46072,"journal":{"name":"International Journal of Tourism Cities","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135342803","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose Ukraine hosts thousands of international students for educational tourism, of which more than 18,000 Indian medical students were compelled to escape Ukraine under emergency conditions of war. This paper aims to examine their intention to return to Ukraine to complete their education based on an integrated theory of planned behaviour (TPB) framework with added constructs, i.e. risk perception, career anxiety, rescue and relief memory. Design/methodology/approach The data were collected from 26 February 2022 to 30 June 2022 in two phases and two modes. It was ensured that the respondents were strictly confined to Indian medical students who had travelled to Ukraine for educational tourism. SPSS 25 and AMOS 23.0 were used to analyse the data. The hypotheses proposed were statistically tested. Findings The analysis reveals that the extended TPB model resulted in a strong model and the empirical findings corroborate that the students’ attitude, subjective norms, perceived behavioural control and career anxiety significantly and positively influence the students’ revisit intention (RI) while risk perception and rescue and relief memory have a negative influence on the RI. Research limitations/implications The study provides timely insights and implications to the Ukrainian tourism industry, particularly educational tourism business and medical institutions under the present turmoil, which can also act as blueprint research for destinations with a similar unstable political background. Originality/value The primary value of this research work is that it provides an understanding of the intention of medical students (educational tourists) towards revisiting the war-hit destination of Ukraine.
{"title":"To return or not to return: an investigation of dilemma among medical students to revisit Ukraine for educational tourism","authors":"Samiha Siddiqui, Sujood Sujood, Naseem Bano, Sheeba Hamid","doi":"10.1108/ijtc-03-2023-0050","DOIUrl":"https://doi.org/10.1108/ijtc-03-2023-0050","url":null,"abstract":"Purpose Ukraine hosts thousands of international students for educational tourism, of which more than 18,000 Indian medical students were compelled to escape Ukraine under emergency conditions of war. This paper aims to examine their intention to return to Ukraine to complete their education based on an integrated theory of planned behaviour (TPB) framework with added constructs, i.e. risk perception, career anxiety, rescue and relief memory. Design/methodology/approach The data were collected from 26 February 2022 to 30 June 2022 in two phases and two modes. It was ensured that the respondents were strictly confined to Indian medical students who had travelled to Ukraine for educational tourism. SPSS 25 and AMOS 23.0 were used to analyse the data. The hypotheses proposed were statistically tested. Findings The analysis reveals that the extended TPB model resulted in a strong model and the empirical findings corroborate that the students’ attitude, subjective norms, perceived behavioural control and career anxiety significantly and positively influence the students’ revisit intention (RI) while risk perception and rescue and relief memory have a negative influence on the RI. Research limitations/implications The study provides timely insights and implications to the Ukrainian tourism industry, particularly educational tourism business and medical institutions under the present turmoil, which can also act as blueprint research for destinations with a similar unstable political background. Originality/value The primary value of this research work is that it provides an understanding of the intention of medical students (educational tourists) towards revisiting the war-hit destination of Ukraine.","PeriodicalId":46072,"journal":{"name":"International Journal of Tourism Cities","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135342856","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-26DOI: 10.1108/ijtc-12-2022-0265
Chang (Cherise) Li, Elizabeth Agyeiwaah, Alain Imboden, Younghee Maria Lee
Purpose This study aims to uncover marketing strategies to restore a positive image in times of pandemic crisis to bring tourists back to a popularly affected tourism city in China, Wuhan in Hubei Province. The paper argues that the process of restoring city image requires understanding the perceptions of Generation Z, a segment of the population who have a high propensity to travel after COVID-19. Design/methodology/approach This study employed a constructivist grounded theory approach to explore the perspectives of China’s Generation Z consumers of Wuhan’s future image to restart tourism. The data is collected through semi-structured interview of 29 respondents and analyzed with the initial, focused and theoretical coding process. Findings Start by narrowing the gap between projected and perceived image, the findings suggest that Generation Z could be pulled to visit Wuhan city through four core products such as dark tourism activities, special-interest leisure, heroism and storytelling. Originality/value The destination image restoration framework after health-related crisis is creatively proposed. It combines the analysis of crisis and urban characteristics from the perspective of the target audience (Generation Z) and provides specific strategies to restore the tourism city image from cognitive, affective and conative dimensions. Significantly, two novel characteristics of Generation Z (i.e. lighthearted and patriotic) emerge in addition to the typical features of this generational cohort. This study also found a high preference for a technologically oriented type of attraction that reverses the morbid COVID-19 memories into an entertainment tool.
{"title":"Understanding young Chinese customers’ perceptions of unsafe city image restoration after Covid-19 outbreak","authors":"Chang (Cherise) Li, Elizabeth Agyeiwaah, Alain Imboden, Younghee Maria Lee","doi":"10.1108/ijtc-12-2022-0265","DOIUrl":"https://doi.org/10.1108/ijtc-12-2022-0265","url":null,"abstract":"Purpose This study aims to uncover marketing strategies to restore a positive image in times of pandemic crisis to bring tourists back to a popularly affected tourism city in China, Wuhan in Hubei Province. The paper argues that the process of restoring city image requires understanding the perceptions of Generation Z, a segment of the population who have a high propensity to travel after COVID-19. Design/methodology/approach This study employed a constructivist grounded theory approach to explore the perspectives of China’s Generation Z consumers of Wuhan’s future image to restart tourism. The data is collected through semi-structured interview of 29 respondents and analyzed with the initial, focused and theoretical coding process. Findings Start by narrowing the gap between projected and perceived image, the findings suggest that Generation Z could be pulled to visit Wuhan city through four core products such as dark tourism activities, special-interest leisure, heroism and storytelling. Originality/value The destination image restoration framework after health-related crisis is creatively proposed. It combines the analysis of crisis and urban characteristics from the perspective of the target audience (Generation Z) and provides specific strategies to restore the tourism city image from cognitive, affective and conative dimensions. Significantly, two novel characteristics of Generation Z (i.e. lighthearted and patriotic) emerge in addition to the typical features of this generational cohort. This study also found a high preference for a technologically oriented type of attraction that reverses the morbid COVID-19 memories into an entertainment tool.","PeriodicalId":46072,"journal":{"name":"International Journal of Tourism Cities","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134884667","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-18DOI: 10.1108/ijtc-08-2023-0149
Narcís Bassols i Gardella
Purpose The purpose of this paper is to widen the understanding of the shifts the tourism industry experienced as it went though the Covid-19 pandemic. To contribute to this question, an empirical comparison is made between the supply of guided tours and sights at an urban destination in the pre- and postpandemic eras, thus gauging the changes in the guiding tours industry after the pandemic. Design/methodology/approach By conducting a convenience data gathering and a double-level analysis (tours analysis and sights analysis) on the tours and attractions supply at an urban destination, underlying trends come to light, related to the changes in the postpandemic era. This empirical comparison (2019 vs 2022) allows the authors to assess what has and has not changed in the postpandemic context. Findings Guided tours and attractions supply are evolving in the researched destination, but at a slow pace. Therefore, we conclude that long-term processes in destinations prevail over short-term disruptions, no matter how strong these disturbances are. Practical implications The results are of interest to practitioners as they facilitate a better assessment of the impacts of a crisis and greater awareness of the evolution of attractions in urban tourism. While the “staple tours” in a destination are always there, practitioners should keep an eye on new spaces in the city which the sector is opening up and also new touring trends. Originality/value This study is one of the few to empirically compare a pre- and postpandemic situation, as far as city-guided tours are concerned. It helps practitioners and authorities in urban destinations to assess the new trends that have emerged in the postpandemic era, and offers a two-level tool for tour analysis that could be applied to any urban destination.
{"title":"Guided tours and tourist attractions in the postpandemic world: thematic evolutions and spatial changes","authors":"Narcís Bassols i Gardella","doi":"10.1108/ijtc-08-2023-0149","DOIUrl":"https://doi.org/10.1108/ijtc-08-2023-0149","url":null,"abstract":"Purpose The purpose of this paper is to widen the understanding of the shifts the tourism industry experienced as it went though the Covid-19 pandemic. To contribute to this question, an empirical comparison is made between the supply of guided tours and sights at an urban destination in the pre- and postpandemic eras, thus gauging the changes in the guiding tours industry after the pandemic. Design/methodology/approach By conducting a convenience data gathering and a double-level analysis (tours analysis and sights analysis) on the tours and attractions supply at an urban destination, underlying trends come to light, related to the changes in the postpandemic era. This empirical comparison (2019 vs 2022) allows the authors to assess what has and has not changed in the postpandemic context. Findings Guided tours and attractions supply are evolving in the researched destination, but at a slow pace. Therefore, we conclude that long-term processes in destinations prevail over short-term disruptions, no matter how strong these disturbances are. Practical implications The results are of interest to practitioners as they facilitate a better assessment of the impacts of a crisis and greater awareness of the evolution of attractions in urban tourism. While the “staple tours” in a destination are always there, practitioners should keep an eye on new spaces in the city which the sector is opening up and also new touring trends. Originality/value This study is one of the few to empirically compare a pre- and postpandemic situation, as far as city-guided tours are concerned. It helps practitioners and authorities in urban destinations to assess the new trends that have emerged in the postpandemic era, and offers a two-level tool for tour analysis that could be applied to any urban destination.","PeriodicalId":46072,"journal":{"name":"International Journal of Tourism Cities","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135109528","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose This study aims to examine the role of the tourism marketing mix (TMM) and the perceived quality of tourism services on tourist satisfaction and loyalty intention in marine tourism in East Java, i.e. beaches. In addition, this study also examines the impact of financial literacy on loyalty intention. Design/methodology/approach The sample consists of 320 tourists who were visiting the beach. Data was collected using the accidental sampling technique. Moderated structural equation modelling (MSEM) was registered as the analytical tool used in this study. Findings The results of the study show that the innovation and renovation carried out on beach tourism during the rejuvenation stage had an impact on increasing tourist visits. The TMM and the perceived quality of tourism services provided significantly increased tourist satisfaction and loyalty intention. In addition, financial literacy is found to be an important factor in promoting tourists’ loyalty intention. Research limitations/implications As mentioned in the conclusion, there are just a dim number of prior research that are able to back up the argument of the role of financial literacy in instigating suboptimal financial behaviour and performance in the context of tourism behaviour, especially highlighting the loyalty intention. Not to mention that prior research is not specifically intended in the tourism field, which makes it hard to extend the argument while structuring the literature review and developing the hypothesis. Originality/value This study is mainly important due to its emphasis on financial literacy on its role in promoting tourists’ loyalty intentions, as it found that financial literacy holds a critical role while there is barely any existing literature that focuses on this topic.
{"title":"TALC: the role of TMM on loyalty intention and financial literacy as confounding variable in destination rejuvenation stage","authors":"Ika Barokah Suryaningsih, None Sumani, Rahmad Solling Hamid, Tria Putri Noviasari","doi":"10.1108/ijtc-05-2022-0139","DOIUrl":"https://doi.org/10.1108/ijtc-05-2022-0139","url":null,"abstract":"Purpose This study aims to examine the role of the tourism marketing mix (TMM) and the perceived quality of tourism services on tourist satisfaction and loyalty intention in marine tourism in East Java, i.e. beaches. In addition, this study also examines the impact of financial literacy on loyalty intention. Design/methodology/approach The sample consists of 320 tourists who were visiting the beach. Data was collected using the accidental sampling technique. Moderated structural equation modelling (MSEM) was registered as the analytical tool used in this study. Findings The results of the study show that the innovation and renovation carried out on beach tourism during the rejuvenation stage had an impact on increasing tourist visits. The TMM and the perceived quality of tourism services provided significantly increased tourist satisfaction and loyalty intention. In addition, financial literacy is found to be an important factor in promoting tourists’ loyalty intention. Research limitations/implications As mentioned in the conclusion, there are just a dim number of prior research that are able to back up the argument of the role of financial literacy in instigating suboptimal financial behaviour and performance in the context of tourism behaviour, especially highlighting the loyalty intention. Not to mention that prior research is not specifically intended in the tourism field, which makes it hard to extend the argument while structuring the literature review and developing the hypothesis. Originality/value This study is mainly important due to its emphasis on financial literacy on its role in promoting tourists’ loyalty intentions, as it found that financial literacy holds a critical role while there is barely any existing literature that focuses on this topic.","PeriodicalId":46072,"journal":{"name":"International Journal of Tourism Cities","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135352954","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-13DOI: 10.1108/ijtc-09-2022-0222
Farhad Nazir, Norberto Santos, Luís Silveira
Purpose This paper aims to discern the potential dimensions amid the duality of heritage tourism and peace. Reflecting on the phases of destruction and rebuilding of Seated Buddha of Jahanabad, this study used the content analysis of 40 news sources, to unravel the resultant avenues of heritage tourism and peace. Design/methodology/approach Following the qualitative research strategy, the interface of NVivo 12 has been used to transcribe the textual and visual content of media news. The media news aired on the incident of destruction phase in 2007, and rebuilding drive in 2012–2016 were the two sets of collected data. A hierarchy of thematic analysis was adopted to identify nodes, subthemes and themes. Findings Findings of this study highlighted six themes: peaceful imagery, PI; heritage dissonance, HD, vs interfaith harmony, IH; peace allegory through restoration, PAR; precursor of heritage sustainability, PHS; community heritage consonance, CHC; and heritage touristic valuation, HTV. Research limitations/implications This study lacks statistical data of the quantitative research domain. Aimed at a single heritage site, it analyzed limited number of news sources. Practical implications This study offers implications for industrial, theoretical, managerial and governmental stakeholders in their respective domains. Moreover, it also provides takeouts for common readers. Originality/value This study contends a significant research issue and analyzes the destruction and rebuilding of a heritage site in a developing country. Primarily in the sociogeographic context of the research issue, the resultant dimensions are novel and demanding.
{"title":"Heritage tourism and peace interdependency: news content analysis on the destruction and the rebuilding drives of Jahanabad Buddha Statue, Swat, Pakistan","authors":"Farhad Nazir, Norberto Santos, Luís Silveira","doi":"10.1108/ijtc-09-2022-0222","DOIUrl":"https://doi.org/10.1108/ijtc-09-2022-0222","url":null,"abstract":"Purpose This paper aims to discern the potential dimensions amid the duality of heritage tourism and peace. Reflecting on the phases of destruction and rebuilding of Seated Buddha of Jahanabad, this study used the content analysis of 40 news sources, to unravel the resultant avenues of heritage tourism and peace. Design/methodology/approach Following the qualitative research strategy, the interface of NVivo 12 has been used to transcribe the textual and visual content of media news. The media news aired on the incident of destruction phase in 2007, and rebuilding drive in 2012–2016 were the two sets of collected data. A hierarchy of thematic analysis was adopted to identify nodes, subthemes and themes. Findings Findings of this study highlighted six themes: peaceful imagery, PI; heritage dissonance, HD, vs interfaith harmony, IH; peace allegory through restoration, PAR; precursor of heritage sustainability, PHS; community heritage consonance, CHC; and heritage touristic valuation, HTV. Research limitations/implications This study lacks statistical data of the quantitative research domain. Aimed at a single heritage site, it analyzed limited number of news sources. Practical implications This study offers implications for industrial, theoretical, managerial and governmental stakeholders in their respective domains. Moreover, it also provides takeouts for common readers. Originality/value This study contends a significant research issue and analyzes the destruction and rebuilding of a heritage site in a developing country. Primarily in the sociogeographic context of the research issue, the resultant dimensions are novel and demanding.","PeriodicalId":46072,"journal":{"name":"International Journal of Tourism Cities","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134990271","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose Meetings, incentives, conferences and exhibitions (MICE) tourism has established as a tourism segment that is growing in popularity. It is less seasonality dependent, promotes the offer of services and contributes to the development of the sector. Therefore, this study aims to analyze the competitiveness factors for the improvement of MICE tourism in the city of Mazatlan. Design/methodology/approach It was developed with a mixed approach, using quantitative and qualitative data collection techniques, such as interviews with experts, surveys of stakeholders in the tourism sector and documentary analysis. Based on the theoretical review, the following four competitiveness factors were defined for MICE tourism: 1) resource factors, 2) destination management factors, 3) conditioning factors of the environment and 4) conditioning factors of the demand, applying and importance-performance analysis. Findings The results indicate that the factors of competitiveness in the case of the study that had greater importance and better performance are the conditioning factors of the demand and resource factors. However, the development and implementation of comprehensive destination management strategies are required to improve this segment, as well as giving due importance to taking into account the important conditioning factors of the environment. Originality/value This study makes a theoretical contribution to the literature on the competitiveness of tourist destinations in the MICE segment by identifying the factors for its development, as well as the practical implications for the specific case study. In addition to this, it was identified that there are few empirical studies that analyze the factors that contribute to improving the competitiveness of this segment.
{"title":"Analysis of the competitiveness factors for MICE tourism: the case of Mazatlan, Sinaloa","authors":"Margarita Guadalupe Zazueta-Hernández, Mónica Velarde-Valdez","doi":"10.1108/ijtc-11-2022-0248","DOIUrl":"https://doi.org/10.1108/ijtc-11-2022-0248","url":null,"abstract":"Purpose Meetings, incentives, conferences and exhibitions (MICE) tourism has established as a tourism segment that is growing in popularity. It is less seasonality dependent, promotes the offer of services and contributes to the development of the sector. Therefore, this study aims to analyze the competitiveness factors for the improvement of MICE tourism in the city of Mazatlan. Design/methodology/approach It was developed with a mixed approach, using quantitative and qualitative data collection techniques, such as interviews with experts, surveys of stakeholders in the tourism sector and documentary analysis. Based on the theoretical review, the following four competitiveness factors were defined for MICE tourism: 1) resource factors, 2) destination management factors, 3) conditioning factors of the environment and 4) conditioning factors of the demand, applying and importance-performance analysis. Findings The results indicate that the factors of competitiveness in the case of the study that had greater importance and better performance are the conditioning factors of the demand and resource factors. However, the development and implementation of comprehensive destination management strategies are required to improve this segment, as well as giving due importance to taking into account the important conditioning factors of the environment. Originality/value This study makes a theoretical contribution to the literature on the competitiveness of tourist destinations in the MICE segment by identifying the factors for its development, as well as the practical implications for the specific case study. In addition to this, it was identified that there are few empirical studies that analyze the factors that contribute to improving the competitiveness of this segment.","PeriodicalId":46072,"journal":{"name":"International Journal of Tourism Cities","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134990272","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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