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Understanding How Sustainability Initiatives Fail: A Framework to Aid Design of Effective Interventions 理解可持续发展倡议如何失败:一个帮助设计有效干预措施的框架
IF 3 Q3 BUSINESS Pub Date : 2020-11-10 DOI: 10.1177/1524500420970129
A. Brough, Grant E. Donnelly, Vladas Griskevicius, E. Markowitz, K. Raimi, C. Reeck, Remi Trudel, Kurt B. Waldman, Karen Page Winterich, Kimberly S. Wolske
Background: Many sustainability initiatives are successful and produce results that benefit the environment. However, others miss the mark and fail to produce the desired outcome. Past research has typically focused on understanding why initiatives fail, without first considering differences in how they fail. Focus of the Article: This manuscript is related to Research and Evaluation—specifically, the social marketing concept it focuses on is evaluating the outcome of sustainability initiatives. Research Question: What are the different ways in which sustainability initiatives can fail? Program Design/Approach: A multi-day workshop of interdisciplinary behavioral sustainability scholars led to the identification of five systematic differences in how sustainability initiatives can fail, suggesting that failure can take on not only different levels of severity, but different forms altogether. Within this framework, we provide examples of each type of failure. Importance to the Social Marketing Field: We argue that diagnosing how instead of just why an initiative fails offers important insights that can reduce the likelihood of future failures—insights that may be missed by a narrow focus on the why behind any given failure. Recommendations for Research or Practice: The identification of the different ways in which sustainability initiatives fail can lead to improvements in the design and implementation of behavioral interventions, facilitating successful sustainability outcomes and preventing unintended outcomes. Specific recommendations are discussed for each type of failure. Limitations: The examples in our framework are not exhaustive, but are instead intended to be illustrative exemplars of each type of failure. Moreover, as our focus is on how sustainability initiatives fail, we do not attempt to diagnose why particular initiatives fail.
背景:许多可持续发展倡议是成功的,并产生了有利于环境的结果。然而,另一些人却没有达到预期的效果。过去的研究通常集中在理解项目失败的原因,而没有首先考虑它们如何失败的差异。文章重点:这篇文章与研究和评估有关,具体来说,它关注的社会营销概念是评估可持续性倡议的结果。研究问题:可持续性倡议失败的不同方式有哪些?项目设计/方法:跨学科行为可持续性学者在为期数天的研讨会上确定了可持续性倡议失败的五种系统差异,表明失败不仅可以采取不同程度的严重程度,而且可以采取不同的形式。在这个框架中,我们提供了每种类型的故障的示例。对社会营销领域的重要性:我们认为,诊断一项计划是如何失败的,而不仅仅是为什么失败,提供了重要的见解,可以减少未来失败的可能性——这种见解可能会因为狭隘地关注任何失败背后的原因而被忽略。研究或实践建议:识别可持续性倡议失败的不同方式可以改进行为干预措施的设计和实施,促进成功的可持续性结果并防止意外结果。针对每种类型的故障,讨论了具体的建议。局限性:我们的框架中的示例并不详尽,而是旨在作为每种类型失败的说明性示例。此外,由于我们的重点是可持续发展倡议是如何失败的,我们并不试图诊断为什么特定的倡议失败。
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引用次数: 6
Community-Based Social Marketing in Theory and Practice: Five Case Studies of Water Efficiency Programs in Canada 基于社区的社会营销理论与实践:加拿大节水项目的五个案例研究
IF 3 Q3 BUSINESS Pub Date : 2020-11-10 DOI: 10.1177/1524500420971170
S. Fries, Julie Cook, J. Lynes
Background: Community-based social marketing (CBSM) offers a pragmatic five-step approach to developing a program that fosters sustainable behaviour. However, how the CBSM theoretical framework has been implemented into practice remains largely under-evaluated. To help address this gap, Lynes et al. developed 21 benchmarks to assess CBSM programs. This research builds upon these benchmarks by using both the benchmarks and additional assessment criteria to assess five Canadian programs that have used CBSM principles. Focus: This paper is related to research and evaluation of community-based social marketing. Research Question: How has the CBSM theoretical framework been implemented in practice at the community level? Importance to the Social Marketing Field: By exploring how five Canadian programs have implemented CBSM, this paper enables practitioners to align their programs with CBSM principles more closely. It also contributes to the literature on CBSM effectiveness. Methods: Five qualitative case studies were assessed, each featuring a Canadian community program seeking to influence residential water efficiency behaviour. In order to systematically assess each program’s adherence to the CBSM theoretical framework, a CBSM benchmark assessment tool that proposes additional assessment criteria to Lynes et al.’s 21 benchmarks was developed. The assessment tool allowed for replicable benchmark assessments across multiple programs. Triangulation of data from both primary (survey and interview) and secondary (peer-reviewed literature, gray literature, and online reporting) data sources informed the assessment of each case study. Results: On average, over the five case studies, just over half of the 21 benchmark criteria were fully integrated into the programs, whereas just under a third were partially integrated, and approximately one fifth were not integrated at all. Recommendations for Research or Practice: While the benchmarks were fairly well integrated overall, this paper outlines several recommendations that programs may consider to improve alignment with the CBSM theoretical framework and benchmarks. Recommendations for future research to explore CBSM effectiveness are also made. Limitations: Lack of generalizability due to small sample size, unable to make assessments of programmatic success, and inherent limitations of the benchmark assessment tool.
背景:基于社区的社会营销(CBSM)提供了一种务实的五步方法来制定一个促进可持续行为的计划。然而,CBSM理论框架是如何在实践中实施的,在很大程度上仍有待评估。为了帮助解决这一差距,Lynes等人制定了21个基准来评估CBSM项目。这项研究以这些基准为基础,使用基准和额外的评估标准来评估五个使用CBSM原则的加拿大项目。重点:本文是关于社区社会营销的研究与评价。研究问题:社区层面的CBSM理论框架是如何在实践中实施的?对社会营销领域的重要性:通过探索加拿大五个项目如何实施CBSM,本文使从业者能够更紧密地将他们的项目与CBSM原则相一致。它也有助于CBSM有效性的文献。方法:评估了五个定性案例研究,每个案例研究都有一个加拿大社区项目,旨在影响居民用水效率行为。为了系统地评估每个项目对CBSM理论框架的遵守情况,开发了一个CBSM基准评估工具,该工具为Lynes等人的21个基准提出了额外的评估标准。该评估工具允许在多个项目中进行可复制的基准评估。对初级(调查和访谈)和次级(同行评审文献、灰色文献和在线报告)数据源的数据进行三角分析,为每个案例研究的评估提供了信息。结果:平均而言,在五个案例研究中,21个基准标准中有一半以上被完全纳入了项目,而不到三分之一被部分纳入,大约五分之一根本没有纳入。研究或实践建议:虽然基准总体上整合得相当好,但本文概述了一些建议,项目可以考虑这些建议来改善与CBSM理论框架和基准的一致性。还对未来探索CBSM有效性的研究提出了建议。局限性:由于样本量小,无法对方案的成功进行评估,以及基准评估工具的固有局限性,因此缺乏普遍性。
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引用次数: 5
Taking the Pulse of Social Marketing: The 2019 World Social Marketing Conference 把握社会营销的脉搏:2019世界社会营销大会
IF 3 Q3 BUSINESS Pub Date : 2020-11-09 DOI: 10.1177/1524500420969335
D. Veríssimo
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引用次数: 7
The Role Played by Self-Focused Emotional Ad Appeals on Intentions to Call a Domestic Violence Helpline: Exploring Guilt, Hope, and the Independent Self-Construal in an Indian Context 以自我为中心的情感广告对拨打家庭暴力求助热线的意图所起的作用:探索印度背景下的内疚、希望和独立自我建构
IF 3 Q3 BUSINESS Pub Date : 2020-11-06 DOI: 10.1177/1524500420971585
Sidharth Muralidharan, Carrie La Ferle, Lauren Howard
Background: Domestic violence against women is a serious health and social issue, with victims found across the world. Utilizing the collective help of bystanders has become an increasingly important step toward mitigating abuse. Advertising campaigns have shed light on the seriousness of domestic violence, however, messages promoting bystander intervention are comparatively less. Focus: The primary focus of this exploratory study is to test the ability of public service announcements (PSAs) to inspire behavior change, i.e. to call a helpline. Emotional ad appeals have the potential to motivate apathetic bystanders to intervene, however, their effectiveness can depend on one’s self-view. Using self-construal and congruity theory, the current study examined the impact of self-focused emotional appeals, namely guilt (negative) and hope (positive), on varying levels of self-construals (independent vs. interdependent). Hypotheses: Three key hypotheses were tested: Self-focused emotional appeals using guilt and hope will be more persuasive on an independent self-construal than an interdependent self-construal (H1). Individuals with a low independent self-construal will find a guilt appeal to be more persuasive than a hope appeal (H2a). Individuals with a high independent self-construal will find a hope appeal to be more persuasive than a guilt appeal (H2b). Importance to the Social Marketing Field: Domestic violence in India is an ongoing issue and PSAs have the ability to motivate behavior change. From the perspective of social marketing and strategy, this exploratory study will shed light on which pairing of self-construal and emotions (guilt or hope) in messages can bring about desired pro-social intentions. Method: A single-factor experimental design was implemented with participants (n = 72) recruited from major metros in India. Results: Findings from a regression analysis revealed that guilt and hope were persuasive only on the independent self-construal. The next step was to explore the impact of guilt and hope within the independent self-construal (low vs. high). A simple slope test revealed that hope (vs. guilt) significantly strengthened the intentions to call the advertised helpline for those with low independent self-construal, while both hope and guilt were found to be equally effective on the high independent self-construal. Recommendations for Research and Practice: The findings add to the growing literature on domestic violence prevention messages by emphasizing the importance of emotional persuasion through cultural congruence. By taking varying levels of independent self-construal into consideration, social marketers can accordingly utilize emotional ad appeals like guilt and hope to help bystanders develop positive intentions to intervene. Limitations: Despite the significant findings, this exploratory study focused on the impact of two emotional ad appeals (guilt and hope) on a small sample of participants from a single country, In
背景:针对妇女的家庭暴力是一个严重的健康和社会问题,受害者遍布世界各地。利用旁观者的集体帮助已经成为减轻虐待行为的一个越来越重要的步骤。广告宣传活动揭示了家庭暴力的严重性,然而,提倡旁观者干预的信息相对较少。焦点:这项探索性研究的主要焦点是测试公共服务公告(PSA)激发行为改变的能力,即拨打求助热线。情感广告诉求有可能激励冷漠的旁观者进行干预,然而,其有效性可能取决于一个人的自我观。利用自我建构和一致性理论,本研究考察了以自我为中心的情感诉求,即内疚(消极)和希望(积极),对不同水平的自我建构(独立与相互依存)的影响。假设:测试了三个关键假设:使用内疚和希望的以自我为中心的情感诉求在独立的自我建构上比相互依存的自我建构更有说服力(H1)。独立自我解释能力较低的个体会发现内疚诉求比希望诉求更有说服力(H2a)。具有高度独立自我建构的个体会发现希望诉求比内疚诉求更有说服力(H2b)。对社会营销领域的重要性:印度的家庭暴力是一个持续存在的问题,公益广告有能力激励行为改变。从社会营销和策略的角度来看,这项探索性研究将揭示信息中的自我解释和情绪(内疚或希望)的哪一对可以带来期望的亲社会意图。方法:采用单因素实验设计,参与者(n=72)来自印度主要大都市。结果:回归分析结果表明,内疚和希望只有在独立的自我解释上才有说服力。下一步是探索内疚和希望在独立自我建构中的影响(低与高)。一项简单的斜率测试显示,希望(与内疚)显著增强了那些独立性自我解释能力较低的人拨打广告求助热线的意愿,而希望和内疚对独立性自我理解能力较高的人同样有效。研究和实践建议:这些发现强调了通过文化和谐进行情感说服的重要性,为越来越多的关于家庭暴力预防信息的文献增添了内容。通过考虑不同程度的独立自我解释,社交营销人员可以相应地利用内疚等情感广告诉求,并希望帮助旁观者培养积极的干预意愿。局限性:尽管有重大发现,但这项探索性研究重点关注了两种情感广告诉求(内疚和希望)对来自印度一个国家的小样本参与者的影响。
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引用次数: 4
Application of Community-Based Social Marketing (CBSM) to Increase Recycling Behavior (RB) in Primary Schools 基于社区的社会营销(CBSM)在促进小学回收行为中的应用
IF 3 Q3 BUSINESS Pub Date : 2020-09-28 DOI: 10.1177/1524500420962789
Sahar Haghighatjoo, R. Tahmasebi, A. Noroozi
Background: Recycling and waste separation is one of the most important policies for the management of municipal solid waste, and notwithstanding the importance of recycling especially at the school age, little research have been conducted in this field. Focus of the Article: In this quasi-experimental study, five steps of community-based social marketing (CBSM) were used for changing of the recycling behavior (RB). Research Question: Do CBSM strategies increase use of recycling containers versus the sole availability of containers? Program Design/Approach: The intervention was implemented in five steps and through seven CBSM strategies that include communication, social diffusion, convenience, incentives, social norms, commitment, and prompts. Importance to the Social Marketing Field: Since the RB will be influenced by environmental context, it cannot be assumed that application of CBSM theory is effective in school field. Therefore, the findings of this study are used to determine the effectiveness of environmental changes based on CBSM theory in the school field. Method: One thousand four hundred fifty-three male and female students from fourth to sixth grade in Bushehr, Iran, were evaluated in intervention and control groups from December 2018 to May 2019. In intervention group, CBSM steps were implemented, and in the control group, only blue bins and containers for recyclable materials were provided. To assess behavior change, a questionnaire consisting of three sections of demographic information, knowledge, and barrier questions was used. RB was evaluated by daily weighing waste and recyclable materials (separated) in two groups from 10 days before to 4 months after intervention. The data were analyzed using Statistical Package for Social Sciences (Version 16.0). Results: Results reveal that CBSM based strategies increased knowledge in the intervention group versus the control group. Also, CBSM strategies significantly increased the amount of recycling and reduced the waste in the intervention group. The results of this study showed that the sole availability of containers does not increase RB and reduce waste; applying CBSM based strategies is very useful and effective in removing barriers and increasing RB in schools. Recommendation for Research: It is recommended to compare the effectiveness of the application of only some CBSM strategies such as social norms, incentives, and diffusion versus all CBSM strategies for changing of RB in school setting. Limitation: A limitations of this study is that the number of students in the two groups is not the same due to the random selection of schools. Additionally, we could not control for students’ textbook content on recycling.
背景:回收和废物分类是城市固体废物管理最重要的政策之一,尽管回收的重要性,特别是在学龄儿童,很少有研究在这一领域进行。文章重点:本研究采用基于社区的社会营销(CBSM)的五个步骤来改变回收行为。研究问题:CBSM策略是否增加了回收容器的使用,而不是容器的唯一可用性?项目设计/方法:干预分为五个步骤,通过七种CBSM策略实施,包括沟通、社会扩散、便利、激励、社会规范、承诺和提示。对社会营销领域的重要性:由于RB会受到环境背景的影响,所以不能假设CBSM理论在学校领域的应用是有效的。因此,本研究的结果被用来确定基于CBSM理论的环境变化在学校领域的有效性。方法:2018年12月至2019年5月,对伊朗布什尔市四年级至六年级的1453名男女学生进行干预和对照组评估。干预组实施CBSM步骤,对照组只提供蓝色的可回收材料垃圾箱和容器。为了评估行为改变,使用了一份由人口统计信息、知识和障碍问题三部分组成的问卷。干预前10天至干预后4个月,通过每日称重两组废物和可回收物(分开)来评估RB。使用Statistical Package for Social Sciences (Version 16.0)分析数据。结果:结果显示,干预组与对照组相比,基于CBSM的策略增加了知识。此外,CBSM策略显著增加了干预组的回收量,减少了浪费。本研究结果表明,容器的单一可用性不会增加RB和减少浪费;应用基于CBSM的策略在消除障碍和提高学校RB方面非常有用和有效。研究建议:建议比较一些CBSM策略,如社会规范、激励和扩散与所有CBSM策略在学校环境中改变RB的效果。局限性:本研究的一个局限性是,由于学校的随机选择,两组学生的数量并不相同。此外,我们无法控制学生在教科书中关于回收的内容。
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引用次数: 8
Behind the Scenes at the Social Marketing Quarterly from the Perspective of the New Associate Editor 从新副主编的视角看《社会营销季刊》的幕后
IF 3 Q3 BUSINESS Pub Date : 2020-09-01 DOI: 10.1177/1524500420949793
J. Mcdivitt
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引用次数: 1
Validating the Theory of Planned Behavior Model Extended to Social Marketing Behavioral Enhancers Using Structural Equation Modeling 用结构方程模型验证推广到社会营销行为增强器的计划行为模型理论
IF 3 Q3 BUSINESS Pub Date : 2020-08-28 DOI: 10.1177/1524500420951593
L. C. Ayikwa, J. D. De Jager, Dion van Zyl
Background: This study addresses the HIV/AIDS epidemic that constitutes a major health issue in South Africa, the country most burdened by the virus in the world. Focus of the Article: It is an empirical study that investigates predictive behavioral patterns between traditional components of the theory of planned behavior and the previously identified social marketing behavioral enhancers and intentions to perform preventative sexual behaviors promoted under the Abstinence, Being faithful, and Condomize campaign. Research Question: The main question this study attempts to answer is: Is it relevant to increase the theory of planned behavior components by incorporating the social marketing behavioral enhancers’ variables to design programs that successfully influence individuals to adhere to the preventative sexual behaviors? Importance to the Social Marketing Field: Results will tell social marketers, through design programs fighting the spread of the HIV set within a theory of planned behavior theoretical framework, which of the social marketing behavioral enhancers are worth integrating into their model to induce behavioral change. Methods: Theory of planned behavior models extended to social marketing behavioral enhancers for abstinence, faithfulness, and condom use were used as theoretical frameworks to test how well they are good fits of the empirically manifested structural models. Gauteng was chosen, because three of the five metropolitan municipalities with a HIV prevalence greater than 10% are located in this province. Data were collected by means of questionnaires administered to a sample chosen randomly, using a multi-stage stratification method. A quota was determined for each suburb or city considered according to the size of its population compared to the overall Gauteng population to ensure representativeness of the study’s sample. Results: The study’s theoretical frameworks fitted the data well, but results also revealed insignificant causal relationships between HIV/AIDS knowledge and all Abstinence–Being faithful–Condomize intentions. Similarly, no predictive relationships were found between accessibility to HIV/AIDS information and intention to use condoms, while attitudes toward abstinence and condom use were insignificant with their respective intentions. However, their positive correlations with predictive variables suggest that they influence intentions indirectly. Recommendation for Research: Researchers are invited to conduct further studies to test the model in a different context. Indeed, this study does not investigate whether relationships between HIV/AIDS knowledge, accessibility to HIV/AIDS information, and attitudes toward abstinence and condom use would remain insignificant or that it could not change over time in a research ground other than Gauteng. Opportunities should be explored to augment the traditional theory of planned behavior components by variables other than the social marketing behavioral enhancers, i
背景:这项研究涉及艾滋病毒/艾滋病的流行,这是南非的一个主要健康问题,南非是世界上受该病毒影响最严重的国家。文章的重点:这是一项实证研究,调查了计划行为理论的传统组成部分与先前确定的社会营销行为增强因素之间的预测行为模式,以及在禁欲、忠诚和避孕套运动下进行预防性性性行为的意图。研究问题:本研究试图回答的主要问题是:通过结合社会营销行为增强剂的变量来设计成功影响个人遵守预防性性行为的程序,从而增加计划行为成分的理论是否相关?对社会营销领域的重要性:研究结果将告诉社会营销人员,通过在计划行为理论框架内设计抗击艾滋病毒传播的方案,哪些社会营销行为增强剂值得整合到他们的模型中,以诱导行为改变。方法:将计划行为模型的理论扩展到禁欲、忠诚和避孕套使用的社会营销行为增强剂,作为理论框架来测试它们与经验表现的结构模型的拟合程度。之所以选择豪登省,是因为五个艾滋病流行率超过10%的大都市中有三个位于该省。通过对随机选择的样本进行问卷调查,采用多阶段分层方法收集数据。根据与豪登省总人口相比的人口规模,为每个郊区或城市确定配额,以确保研究样本的代表性。结果:该研究的理论框架很好地拟合了数据,但结果也揭示了艾滋病毒/艾滋病知识与所有禁欲-忠诚-宽恕意图之间的因果关系并不显著。同样,在获得艾滋病毒/艾滋病信息与使用避孕套的意愿之间也没有发现预测关系,而对禁欲和使用避孕套的态度与他们各自的意图无关。然而,它们与预测变量的正相关关系表明,它们间接影响意图。研究建议:研究人员被邀请进行进一步的研究,以在不同的背景下测试该模型。事实上,这项研究并没有调查艾滋病毒/艾滋病知识、获得艾滋病毒/艾滋病信息的机会以及对禁欲和避孕套使用的态度之间的关系是否仍然微不足道,或者在豪登省以外的研究领域,这种关系是否不会随着时间的推移而改变。应该探索机会,通过社会营销行为增强因子以外的变量来增强计划行为成分的传统理论,以建立一个更稳健的模型,该模型将纳入更重要的因素,从而设计成功的计划。局限性:仅从一个省收集数据对整个南非人口得出结论构成了限制。
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引用次数: 5
Eating Behaviors in Australian Military Personnel: Constructing a System of Interest for a Social Marketing Intervention 澳大利亚军人饮食行为:构建社会营销干预的利益体系
IF 3 Q3 BUSINESS Pub Date : 2020-08-25 DOI: 10.1177/1524500420948487
R. Anibaldi, J. Carins, S. Rundle‐Thiele
Background: Eating behaviors are complex and have particular significance for military personnel who require sound nutrition to support health and physical fitness for job performance. Policies and guidelines for the provision of nutritionally appropriate food/drink on base and in the field do exist; however, many military personnel have poor dietary habits, and these habits are evident early in their career. Social marketing could assist in changing unhealthy eating behaviors of personnel through implementation of feasible interventions co-created with stakeholders that are valued by Australian Defence Force (ADF) personnel. Focus of the article: The article reports the first phase of a systemic co-inquiry into unhealthy eating behaviors of military personnel. This study aimed to gain an initial framing of the problem situation and thus hypothesize a “system of interest” in which to conduct future work. Research questions What components (e.g., ideas, objects, attributes, activities) are perceived to be relevant for eating behaviors in military personnel? Do interrelationships and interconnections among components suggest how unhealthy eating behaviors may emerge? Are there places that suggest viable leverage points as opportunities for changing unhealthy eating behaviors through delivery of offerings that ADF personnel value? Program Design/Approach: This study was part of a systemic inquiry approach. Methods: Data for the study included document analysis and 14 semi-structured depth interviews with ADF stakeholders. Data were thematically analyzed to construct a system of interest in which to explore how eating behaviors emerge among personnel and ADF-controlled leverage points that can be used to increase healthy eating for ADF personnel through social marketing intervention. Results: The data analysis identified alternative systems of interest in which to explore how eating behaviors emerge among personnel. Demand and supply side leverage points were identified. On the supply side, the encouragement of patronage through menu innovation, investment in facilities, cooking skills training, and auditing provision were opportunities for social marketing intervention. On the demand side, education and training coupled with communications that challenge cultural and regulatory norms and link to military values were areas that programs seeking to increase healthy eating in ADF personnel could focus on. Importance to the Social Marketing Field: As an approach for addressing “wicked” problems, the application of systems thinking in social marketing has privileged an ontological concept of system as a metaphor for reality. This approach assists in expanding the focus of change beyond the individual to include factors in social, economic, and policy environments. By using systems thinking as an epistemological device, this article offers an approach that may be applied to overcome practical and philosophical limitations in the application of systems thi
背景:饮食行为是复杂的,对于需要良好营养来支持健康和身体素质的军人来说,饮食行为具有特殊的意义。在基地和外地提供营养适当的食物/饮料的政策和准则确实存在;然而,许多军人的饮食习惯很差,这些习惯在他们的职业生涯早期就很明显。社会营销可以通过实施澳大利亚国防军人员重视的与利益攸关方共同制定的可行干预措施,帮助改变人员的不健康饮食行为。文章重点:文章报道了对军事人员不健康饮食行为的系统共同调查的第一阶段。本研究的目的是获得问题情况的初步框架,从而假设一个“利益系统”,以进行未来的工作。哪些组成部分(例如,想法,物体,属性,活动)被认为与军事人员的饮食行为有关?成分之间的相互关系和相互联系是否表明不健康饮食行为是如何产生的?通过提供ADF人员重视的产品,是否存在建议可行的杠杆点作为改变不健康饮食行为的机会?项目设计/方法:本研究是系统调查方法的一部分。方法:研究数据包括文献分析和对ADF利益相关者的14次半结构化深度访谈。对数据进行主题分析,构建一个感兴趣的系统,探讨人员的饮食行为如何产生以及ADF控制的杠杆点,这些杠杆点可用于通过社会营销干预增加ADF人员的健康饮食。结果:数据分析确定了其他感兴趣的系统,以探索如何在人员中出现饮食行为。确定了需求侧和供给侧的杠杆点。在供应方面,通过菜单创新、设施投资、烹饪技能培训和审计提供来鼓励光顾是社会营销干预的机会。在需求方面,教育和培训与挑战文化和监管规范的沟通以及与军事价值观的联系是寻求增加ADF人员健康饮食的方案可以关注的领域。对社会营销领域的重要性:作为解决“邪恶”问题的一种方法,系统思维在社会营销中的应用赋予了系统作为现实隐喻的本体论概念的特权。这种方法有助于将变化的焦点从个人扩展到包括社会、经济和政策环境中的因素。通过将系统思维作为一种认识论手段,本文提供了一种可能用于克服系统思维应用中的实践和哲学限制的方法。研究或实践建议:建议对应用系统思维的替代方法进行研究,以加强系统方法在社会营销领域的潜力。局限性:这项研究是一个更广泛的项目的一部分,它对ADF中不健康饮食行为问题的发现是初步的。本研究特有的局限性包括利益相关者识别中的“还原论”可能性和参与中的自我选择偏差。
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引用次数: 9
Integrating the Theory of Planned Behavior With Norm Activation in a Pro-Environmental Context 计划行为理论与规范激活在亲环境语境中的整合
IF 3 Q3 BUSINESS Pub Date : 2020-08-19 DOI: 10.1177/1524500420949220
B. Setiawan, A. Afiff, Ignatius Heruwasto
Background: The theory of planned behavior (TPB) is one of the famous theories used to predict a person’s intentions in various contexts, using the subjective normative component. This article, therefore, focused on proposing a conceptual model to fill the existing gaps related to the pro-environmental context, based on the TPB, with the normative aspects supplemented by incorporating the norm activation theory (NAT). Focus of the Article: The interaction between subjective and personal norms needs to be considered in order to acquire empirical data support from social marketing scholars. The awareness of consequences is used to form personal norms that function as an “instrumental attitude” in predicting intention. The existence of attitude needs to be distinguished between the experiential and instrumental, reflected in the awareness of consequences. Program Design/Approach: Pro-environmental behavior (PEB) in the context of waste sorting is a shared function of intentions, personal norm, and perceived control. It plays an important role in mediating the influence of motivational factors of TPB and personal norm of NAT, on waste sorting. Communication strategies in promoting waste sorting activity have to integrate social pressure with a feeling of moral obligation. Importance to the Social Marketing Field: The conceptual model shows that the integration of TPB and NAT contributes a more comprehensive perspective for social marketers to promote the waste sorting behavior of the targeted society. Methods: Five essential stages are systematically arranged to integrate TPB and NAT. The first stage explains the basic equation of TPB and NAT. The second proposes three essential propositions. The third provides logical thinking of the integrated equation model, while the fourth stage creates the visual form and explains it in detail. The fifth stage provides a clear and concise managerial implication and limitation of the model, accompanied by the possibility to expand it in future studies. Recommendations for Research or Practice: The social marketing practitioners and academicians interested in the issue of PEB context from the community, need to consider the integration of TPB and NAT in their activities. Social pressure within the community is strengthened by the formation of a sense of moral obligation with the simultaneous strengthening of the experiential and instrumental attitude. Limitations: The proposed conceptual model is limited to the utilization of a cultural approach as the central premise. It is also limited to the use of the fundamental theory in predicting humans’ behavior in a waste sorting context.
背景:计划行为理论(TPB)是一种著名的理论,用于预测一个人在各种背景下的意图,使用主观规范成分。因此,本文重点提出了一个概念模型,以TPB为基础,通过引入规范激活理论(NAT)补充规范方面,填补与环保环境相关的现有空白。文章的重点:需要考虑主观规范和个人规范之间的互动,以便从社会营销学者那里获得经验数据支持。后果意识被用来形成个人规范,作为预测意图的“工具态度”。态度的存在需要区分经验和工具,体现在对后果的认识上。程序设计/方法:废物分类背景下的环保行为(PEB)是意图、个人规范和感知控制的共同功能。它在中介TPB动机因素和NAT个人规范对垃圾分类的影响方面发挥着重要作用。促进垃圾分类活动的沟通策略必须将社会压力与道德义务感结合起来。对社会营销领域的重要性:概念模型表明,TPB和NAT的整合为社会营销人员促进目标社会的垃圾分类行为提供了更全面的视角。方法:系统地安排了TPB与NAT整合的五个基本阶段。第一阶段解释了TPB和NAT的基本方程。第二阶段提出了三个基本命题。第三阶段提供了综合方程模型的逻辑思维,第四阶段创造了视觉形式并对其进行了详细解释。第五阶段提供了该模型清晰简洁的管理含义和局限性,并提供了在未来研究中扩展该模型的可能性。研究或实践建议:来自社区的对PEB背景问题感兴趣的社会营销从业者和学者,需要在他们的活动中考虑TPB和NAT的整合。道德义务感的形成以及经验态度和工具态度的同时强化,增强了社区内的社会压力。局限性:所提出的概念模型仅限于使用文化方法作为中心前提。它也仅限于使用基本理论来预测人类在垃圾分类环境中的行为。
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引用次数: 27
“Trikala Quits Smoking”: A Citizen Co-Creation Program Design to Enforce the Ban on Smoking in Enclosed Public Spaces in Greece “Trikala戒烟”:希腊实施封闭公共场所禁烟的公民共创计划设计
IF 3 Q3 BUSINESS Pub Date : 2020-08-04 DOI: 10.1177/1524500420942437
Leonidas Skerletopoulos, Angela Makris, M. Khaliq
Background: Tolerance and acceptance of smoking indoors by consumers is common in Greece, and for the most part, authorities turn the other cheek in enforcing long-standing legislation banning smoking in enclosed public places. Focus of the Article: This case study describes the “Trikala Quits Smoking” initiative, which was designed to enforce smoking legislation in Trikala, creating a new social norm to counter the national indifference to enforcing the law regarding smoking indoors. Declared a smart city three times since 2009 and considered one of the most digitally progressive cities in the country, Trikala presents a good example of how to achieve behavior change in a high-context culture. This article outlines the processes used and the lessons learned to achieve the long-term goal of protecting adults and children from the effects of indoor second-hand smoking (SHS) by changing perception and acceptance of indoor smoking by the community, business owners, and local government. Program Design/Approach: A citizen co-creation approach was used to design the program to attain community buy-in and change existing social norms. The Socio-Ecological Model guided this process. It engaged upstream, midstream, and downstream stakeholders, including medical professionals, commercial business owners, the municipal leadership, and citizens to initiate the change. The deCIDES framework was used to guide project implementation. Planning for the initiative started in January 2017, with implementation commencing September 2017 and the project ending June 2019. Importance to the Social Marketing Field: This case study is the first documentation of social marketing in Greece. Implementation of this initiative shows the value of social marketing in changing social norms for high-context cultures. Methods: Primary data were gathered using a citizen-orientated information gathering process consisting of open community meetings, closed group stakeholder meetings, and project member meetings. Data from the city council regarding the number of fines issued to businesses provided evidence of the intervention’s success. Results: Before the start of the intervention, less than five percent of businesses were compliant with the law; after implementation, 90% of the businesses were compliant. Over 1,200 inspections took place, and only 50 fines for lack of compliance were issued over 18 months. The initiative was deemed successful in banning smoking in enclosed public spaces and shifting social norms about SHS. In late 2019, a national ban on smoking in enclosed public places was enforced by the newly elected parliament.
背景:在希腊,消费者对室内吸烟的容忍和接受是很普遍的,在大多数情况下,当局在执行长期以来禁止在封闭的公共场所吸烟的立法时,都是睁一只脸闭一只脸。文章重点:本案例研究描述了“特里卡拉戒烟”倡议,该倡议旨在执行特里卡拉的吸烟立法,创造一种新的社会规范,以对抗全国对执行室内吸烟法律的漠不关心。自2009年以来,特里卡拉三次被宣布为智慧城市,并被认为是该国最具数字化进步的城市之一,它为如何在高语境文化中实现行为改变提供了一个很好的例子。本文概述了通过改变社区、企业主和地方政府对室内吸烟的认知和接受度,实现保护成人和儿童免受室内二手烟影响的长期目标所使用的过程和吸取的教训。项目设计/方法:采用公民共同创造的方法来设计项目,以获得社区的支持并改变现有的社会规范。社会生态模型指导了这一过程。它吸引了上游、中游和下游的利益相关者,包括医疗专业人员、商业企业主、市政领导和公民来发起变革。决策框架被用来指导项目的实施。该倡议的规划始于2017年1月,从2017年9月开始实施,项目于2019年6月结束。对社会营销领域的重要性:本案例研究是希腊社会营销的第一份文件。这一举措的实施显示了社会营销在改变高语境文化的社会规范方面的价值。方法:采用以公民为导向的信息收集过程收集原始数据,该过程包括开放的社区会议、封闭的团体利益相关者会议和项目成员会议。市议会关于企业罚款数量的数据为干预的成功提供了证据。结果:在干预开始之前,只有不到5%的企业遵守法律;实施后,90%的企业都是合规的。进行了1 200多次检查,在18个月里只对不遵守规定的情况开出了50张罚单。这项倡议被认为是成功的,它禁止在封闭的公共场所吸烟,并改变了关于二手烟的社会规范。2019年底,新当选的议会实施了一项全国禁止在封闭公共场所吸烟的禁令。
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引用次数: 9
期刊
Social Marketing Quarterly
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