Pub Date : 2023-02-21DOI: 10.1177/23294906231154853
Stephanie Kelly, Jorge Gaytan, Shona D. Morgan, Michael K. Cundall, Galen A. Foresman
This study explored potential biases in professional writing evaluation. An experiment was conducted in which individuals with hiring authority or influence at their workplace evaluated an email with multiple grammatical/typographical mistakes requesting that the reader make time to speak with the author. Participants were randomly assigned into one of five conditions, each with a separate profile photo accompanying the email. Data analysis indicates that ethnicity of the author influenced how competent the author was perceived to be and the reader’s attitude about meeting with the author.
{"title":"Exploring Bias in Evaluation of Job Seeker Introductory Emails","authors":"Stephanie Kelly, Jorge Gaytan, Shona D. Morgan, Michael K. Cundall, Galen A. Foresman","doi":"10.1177/23294906231154853","DOIUrl":"https://doi.org/10.1177/23294906231154853","url":null,"abstract":"This study explored potential biases in professional writing evaluation. An experiment was conducted in which individuals with hiring authority or influence at their workplace evaluated an email with multiple grammatical/typographical mistakes requesting that the reader make time to speak with the author. Participants were randomly assigned into one of five conditions, each with a separate profile photo accompanying the email. Data analysis indicates that ethnicity of the author influenced how competent the author was perceived to be and the reader’s attitude about meeting with the author.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43665586","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-02-21DOI: 10.1177/23294906231154860
A. Hodges, Leslie Seawright
Recent scholarship argues for increased attention to students’ linguistic diversity and intercultural communication competence. Our study examined the experiences of 10 working engineers who had graduated from an English-medium international branch campus in the Arabian Gulf. An analysis of their interviews reveals the complex role of English as a business lingua franca (BELF) in workplace communication. Interviewees’ reflections about their university experience indicate that they had not previously understood the full rhetorical and communicative nature of BELF. We provide implications for instructors who wish to provide methods that center intercultural professional communication and decenter English as a standardized, static language.
{"title":"Transnational Technical Communication: English as a Business Lingua Franca in Engineering Workplaces","authors":"A. Hodges, Leslie Seawright","doi":"10.1177/23294906231154860","DOIUrl":"https://doi.org/10.1177/23294906231154860","url":null,"abstract":"Recent scholarship argues for increased attention to students’ linguistic diversity and intercultural communication competence. Our study examined the experiences of 10 working engineers who had graduated from an English-medium international branch campus in the Arabian Gulf. An analysis of their interviews reveals the complex role of English as a business lingua franca (BELF) in workplace communication. Interviewees’ reflections about their university experience indicate that they had not previously understood the full rhetorical and communicative nature of BELF. We provide implications for instructors who wish to provide methods that center intercultural professional communication and decenter English as a standardized, static language.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43088118","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-02-16DOI: 10.1177/23294906231152018
Jacob D. Rawlins, Jacob D. Rawlins
January 31, 2023 Full Papers: April 30, 2023 Peer Reviews: June 15, 2023 Revisions: June 30, 2023 Final manuscripts to BPCQ: July 2023 Please submit abstracts for this special issue to the editor, Jacob Rawlins at jacob_rawlins@byu.edu by January 31, 2023.
{"title":"Call for Submissions for Special Issue on Rhetoric and Pedagogy in Business Communication","authors":"Jacob D. Rawlins, Jacob D. Rawlins","doi":"10.1177/23294906231152018","DOIUrl":"https://doi.org/10.1177/23294906231152018","url":null,"abstract":"January 31, 2023 Full Papers: April 30, 2023 Peer Reviews: June 15, 2023 Revisions: June 30, 2023 Final manuscripts to BPCQ: July 2023 Please submit abstracts for this special issue to the editor, Jacob Rawlins at jacob_rawlins@byu.edu by January 31, 2023.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":"86 1","pages":"3 - 4"},"PeriodicalIF":1.3,"publicationDate":"2023-02-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41419308","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-02-03DOI: 10.1177/23294906231152028
D. A. Anabire
{"title":"Book Review: Digital Writing: A Guide to Writing for Social Media and the Web","authors":"D. A. Anabire","doi":"10.1177/23294906231152028","DOIUrl":"https://doi.org/10.1177/23294906231152028","url":null,"abstract":"","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":"86 1","pages":"117 - 119"},"PeriodicalIF":1.3,"publicationDate":"2023-02-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43510330","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-02-01DOI: 10.1177/23294906231151901
D. J. Whalen, Charles Drehmer
This article presents a curated collection of 10 teaching innovations debued at the Association for Business Communication’s 87th annual meeting held in Tampa, Florida, USA, and online October 2022. This My Favorite Assignment 27th edition introduces readers to classroom-ready ideas to help students gain personal and professional development, and a host of fresh assignment topics designed to inviggorate both classic and new assignments. Teaching support materials—instructions to students, stimulus materials, slides, grading rubrics, frequently asked questions, Internet links, and sample student projects—are downloadable from the Association for Business Communication and DePaul University Center for Sales Leadership websites.
{"title":"My Favorite Assignment—A Storm Surge of Teaching Innovations","authors":"D. J. Whalen, Charles Drehmer","doi":"10.1177/23294906231151901","DOIUrl":"https://doi.org/10.1177/23294906231151901","url":null,"abstract":"This article presents a curated collection of 10 teaching innovations debued at the Association for Business Communication’s 87th annual meeting held in Tampa, Florida, USA, and online October 2022. This My Favorite Assignment 27th edition introduces readers to classroom-ready ideas to help students gain personal and professional development, and a host of fresh assignment topics designed to inviggorate both classic and new assignments. Teaching support materials—instructions to students, stimulus materials, slides, grading rubrics, frequently asked questions, Internet links, and sample student projects—are downloadable from the Association for Business Communication and DePaul University Center for Sales Leadership websites.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":"86 1","pages":"91 - 108"},"PeriodicalIF":1.3,"publicationDate":"2023-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49306862","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-29DOI: 10.1177/23294906221144765
T. Avtgis, Andrew S. Rancer
The purpose of this article is to review over three decades of research supporting the organizational communication management theory known as the Theory of Independent-Mindedness. The theory is especially productive in assessing superior-subordinate communication for organizations located within individualistic cultures. The article synthesizes extant research on the Theory of Independent-Mindedness. The research reviewed in this article provides empirical support for the theory’s premises in that cultural congruity must be present between the macro-culture (larger culture within which the organization operates) and the micro-culture (the culture developed within the specific organization). Several studies clearly indicate that independent-minded employees report being more satisfied and committed to their organization, and advocate communication skills training for organizational members at all levels.
{"title":"The Theory of Independent-Mindedness: Three Decades of Research on Organizational Communication Effectiveness","authors":"T. Avtgis, Andrew S. Rancer","doi":"10.1177/23294906221144765","DOIUrl":"https://doi.org/10.1177/23294906221144765","url":null,"abstract":"The purpose of this article is to review over three decades of research supporting the organizational communication management theory known as the Theory of Independent-Mindedness. The theory is especially productive in assessing superior-subordinate communication for organizations located within individualistic cultures. The article synthesizes extant research on the Theory of Independent-Mindedness. The research reviewed in this article provides empirical support for the theory’s premises in that cultural congruity must be present between the macro-culture (larger culture within which the organization operates) and the micro-culture (the culture developed within the specific organization). Several studies clearly indicate that independent-minded employees report being more satisfied and committed to their organization, and advocate communication skills training for organizational members at all levels.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-01-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43406053","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-29DOI: 10.1177/23294906221148453
Shannon Fletcher, Kristen R. V. Thornton
The work environment has drastically changed in the last 10 years, necessitating a new look at which soft skills are most relevant in today’s workplace. Because of COVID-19, organizations had to rapidly adjust where and how they work. According to the Pew Research Center, 71% of adults, who can perform their work responsibilities from home, are now working remotely. Then, the workplace shifted again during the “Great Resignation” where an all-time record of 24 million employees left their jobs between April and September 2021. This shift is ever more important as research in the last decade indicates that soft skills are being valued more compared to hard skills during the hiring process. The current study replicated Robles’s (2012) study of soft skills to find which soft skills are most relevant to a thriving work environment in 2022. Results indicate that soft skills emphasizing employee initiative and including others in processes are most relevant today, including Adaptable, Agency, Conscientious, Contextual Awareness, Create Clarity, Curiosity, Engage the Mess, Genuine Care, Integrity, Partnership, Play, Positive Energy, Social Skills, and Suppress the Noise.
{"title":"The Top 10 Soft Skills in Business Today Compared to 2012","authors":"Shannon Fletcher, Kristen R. V. Thornton","doi":"10.1177/23294906221148453","DOIUrl":"https://doi.org/10.1177/23294906221148453","url":null,"abstract":"The work environment has drastically changed in the last 10 years, necessitating a new look at which soft skills are most relevant in today’s workplace. Because of COVID-19, organizations had to rapidly adjust where and how they work. According to the Pew Research Center, 71% of adults, who can perform their work responsibilities from home, are now working remotely. Then, the workplace shifted again during the “Great Resignation” where an all-time record of 24 million employees left their jobs between April and September 2021. This shift is ever more important as research in the last decade indicates that soft skills are being valued more compared to hard skills during the hiring process. The current study replicated Robles’s (2012) study of soft skills to find which soft skills are most relevant to a thriving work environment in 2022. Results indicate that soft skills emphasizing employee initiative and including others in processes are most relevant today, including Adaptable, Agency, Conscientious, Contextual Awareness, Create Clarity, Curiosity, Engage the Mess, Genuine Care, Integrity, Partnership, Play, Positive Energy, Social Skills, and Suppress the Noise.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-01-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43897648","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-29DOI: 10.1177/23294906221143344
Daneshwar Sharma
Students process information in two modes: cognitive and experiential. Case studies and stories are generally used as tools for experiential information processing. This article uses memes as an instructional tool to deliver information for experiential information processing in a public speaking course. The effectiveness of memes as an instructional tool is assessed through a questionnaire in terms of their overall effectiveness and its memorability, concreteness, and course orientation. The findings suggest that memes can be used effectively as instructional tools like stories to make the students understand, discuss, and engage with course content.
{"title":"Memes as Instructional Tools for Experiential Information Processing in Public Speaking Courses","authors":"Daneshwar Sharma","doi":"10.1177/23294906221143344","DOIUrl":"https://doi.org/10.1177/23294906221143344","url":null,"abstract":"Students process information in two modes: cognitive and experiential. Case studies and stories are generally used as tools for experiential information processing. This article uses memes as an instructional tool to deliver information for experiential information processing in a public speaking course. The effectiveness of memes as an instructional tool is assessed through a questionnaire in terms of their overall effectiveness and its memorability, concreteness, and course orientation. The findings suggest that memes can be used effectively as instructional tools like stories to make the students understand, discuss, and engage with course content.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":"86 1","pages":"322 - 349"},"PeriodicalIF":1.3,"publicationDate":"2023-01-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49037424","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-29DOI: 10.1177/23294906231152529
T. Avtgis
This article discusses the work of Professor Andrew S. Rancer and his contributions to theory-building and application efforts of argumentative and aggressive communication. Germinal training efforts in constructive and destructive communication are presented, empirical efficacy and learning outcomes highlighted, and implications for training professionals are discussed. Finally, insights into argumentative and aggressive communication training are offered.
{"title":"Training and Development in Argumentative and Aggressive Communication: Contributions of Dr. Andrew S. Rancer","authors":"T. Avtgis","doi":"10.1177/23294906231152529","DOIUrl":"https://doi.org/10.1177/23294906231152529","url":null,"abstract":"This article discusses the work of Professor Andrew S. Rancer and his contributions to theory-building and application efforts of argumentative and aggressive communication. Germinal training efforts in constructive and destructive communication are presented, empirical efficacy and learning outcomes highlighted, and implications for training professionals are discussed. Finally, insights into argumentative and aggressive communication training are offered.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":"86 1","pages":"109 - 116"},"PeriodicalIF":1.3,"publicationDate":"2023-01-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42611972","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This research presents a new theoretical framework through assessing readability research based on the linguistics and communication perspectives to determine the obfuscation probabilities and how to mitigate them. Therefore, this systematic literature review analyzed 219 papers using the SCOPUS and Web of Science databases. Findings show that in every language approach, there is an obfuscation level for annual reports, depending on the weakness of a particular component of the text communication process, starting from the use of a complex writing style and ending with the imposition of specific methods of presentation, while suggesting ways to mitigate the obfuscation.
本研究通过评估基于语言学和传播学角度的可读性研究，提出了一个新的理论框架，以确定混淆概率以及如何减轻混淆概率。因此，本系统的文献综述使用SCOPUS和Web of Science数据库分析了219篇论文。研究结果表明，在每种语言方法中，年度报告都有一个模糊程度，这取决于文本沟通过程中特定组成部分的弱点，从使用复杂的写作风格开始，到采用特定的表达方法结束，同时提出了减轻模糊的方法。
{"title":"Annual Reports Readability From Linguistic and Communication Perspectives: Systematic Literature Review","authors":"Herenia Gutiérrez Ponce, Julián Chamizo González, Manar Al-Mohareb","doi":"10.1177/23294906231151893","DOIUrl":"https://doi.org/10.1177/23294906231151893","url":null,"abstract":"This research presents a new theoretical framework through assessing readability research based on the linguistics and communication perspectives to determine the obfuscation probabilities and how to mitigate them. Therefore, this systematic literature review analyzed 219 papers using the SCOPUS and Web of Science databases. Findings show that in every language approach, there is an obfuscation level for annual reports, depending on the weakness of a particular component of the text communication process, starting from the use of a complex writing style and ending with the imposition of specific methods of presentation, while suggesting ways to mitigate the obfuscation.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-01-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42484695","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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