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Letter from the Guest Editor 客座编辑的来信
IF 2.2 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-08-07 DOI: 10.1080/15470148.2020.1814474
E. Olson
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引用次数: 0
Disability accommodations at meetings and events: Text mining and document analysis 会议和活动中的残疾人安置:文本挖掘和文档分析
IF 2.2 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-08-07 DOI: 10.1080/15470148.2020.1814470
Soyoung Boo, Miyoung Kim
Abstract While the percentage of the population with disabilities is growing, little research has been reported to date on documenting disability accommodations at meetings and events. By using a combined analysis, consisting of text mining and document analysis, this study analyzes industry magazine articles published from 1991 to 2020 that address disability accommodations and ADA (Americans with Disabilities Act) requirements. Findings provide key concepts, relevant topics regarding ADA compliance, the evolution of content over time, and ADA-related practices and implications for planners. This study also discusses the legislation and guidelines applicable to both physical and digital accessibility. The findings will be of interest to venue managers and meeting planners, as well as event organizers. Research contributions and future directions for research on disability accommodations are discussed.
虽然残疾人口的比例正在增长,但迄今为止关于会议和活动中残疾人住宿的研究报告很少。本研究采用文本挖掘和文档分析相结合的分析方法,分析了1991年至2020年间发表的涉及残疾人便利和《美国残疾人法案》要求的行业杂志文章。调查结果提供了关键概念、有关ADA遵守的相关主题、内容随时间的演变以及与ADA相关的实践和对规划者的影响。本研究亦讨论适用于实体及数码无障碍的法例及指引。研究结果将对场地经理、会议策划者以及活动组织者产生兴趣。讨论了残障安置的研究贡献和未来研究方向。
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引用次数: 3
Menu development for meetings and events: an opportunity for conveying cultural diversity and inclusion initiatives 为会议和活动制定菜单:传达文化多样性和包容性倡议的机会
IF 2.2 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-08-07 DOI: 10.1080/15470148.2020.1814473
K. Abdelmassih, S. Arendt
Abstract Meetings and events present opportunities to bring together diverse groups of people. Reflective of the greater diversity and inclusion movements in the country, event planners are tasked with creating agendas that support these initiatives. Creating these agendas often involves menu planning and development for meals and snacks served during the event. Culture is a social construct that can be described as the behaviors, values and beliefs that a group of people shares. Race, ethnicity, religion, socio-economic status, and geographical location all contribute to culture and cultural diversity. Conversely, a lack of culturally appropriate options for attendees, including food options, may lead to feelings of unwelcomeness or outright exclusion. This paper discusses food as a reflection of culture and therefore, a mechanism for conveying an agenda supporting diversity and inclusivity. A review of literature was conducted to determine strategies for constructing menus and food schedules that support this agenda and presents an opportunity for cultural exchange in which food experiences, traditions, and knowledge are shared among attendees with various backgrounds. Leveraging this opportunity for cultural exchange using food as the vehicle requires knowledge of the expected demographics of attendees, culturally competent foodservice professionals, and purposeful integration of food into event programming.
会议和活动提供了将不同群体的人聚集在一起的机会。活动策划者的任务是制定支持这些倡议的议程,这反映了该国更大的多样性和包容性运动。制定这些议程通常涉及菜单规划和开发活动期间提供的膳食和零食。文化是一种社会建构,可以被描述为一群人共有的行为、价值观和信仰。种族、民族、宗教、社会经济地位和地理位置都有助于文化和文化多样性。相反,缺乏文化上合适的选择,包括食物选择,可能会导致不受欢迎或完全被排斥的感觉。本文讨论了食物作为文化的反映,因此是一种传递支持多样性和包容性议程的机制。对文献进行了回顾,以确定构建菜单和食物时间表的策略,以支持这一议程,并提供了一个文化交流的机会,在这个机会中,来自不同背景的与会者分享了食物经验、传统和知识。利用这一机会,以食品为载体进行文化交流,需要了解与会者的预期人口统计数据,有文化能力的餐饮服务专业人员,并有目的地将食品整合到活动规划中。
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引用次数: 2
Accessibility, diversity, and inclusion in the UK meetings industry 英国会议行业的可及性、多样性和包容性
IF 2.2 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-08-07 DOI: 10.1080/15470148.2020.1814472
Katherine Dashper, R. Finkel
Abstract Issues of accessibility, diversity, and inclusion are becoming increasingly important for MICE managers around the globe and need to be considered in terms of both event attendees and employees/meetings professionals. The UK MICE sector is facing an unprecedented period of disruption in relation to the recent COVID-19 pandemic and the uncertainty of Brexit, the impacts of which may have far-reaching consequences in terms of equality and diversity. Drawing on in-depth interviews with 13 stakeholders - meeting planners, venue managers, entrepreneurs and member organization leaders - this paper considers how issues of accessibility, diversity, and inclusion are playing out in the changing landscape of the UK meetings industry. Findings suggest that although the MICE sector is paying increasing attention to the importance of accessibility, there is evidence of persistent inequality and marginalization on the grounds of gender, age, ‘race’ and (dis)ability. We question if a focus on diversity remains a priority in economically, politically, and socially unsettled times, and what this may mean for an inclusive future for the UK meetings industry.
可访问性、多样性和包容性问题对全球的会展管理者来说变得越来越重要,需要从活动参与者和员工/会议专业人员的角度来考虑。受新冠肺炎疫情和英国脱欧的不确定性影响,英国会展业正面临前所未有的中断期,其影响可能对平等和多样性产生深远影响。通过对13位利益相关者(会议策划者、场地经理、企业家和会员组织领导人)的深入访谈,本文考虑了在英国会议行业不断变化的环境中,可访问性、多样性和包容性问题是如何发挥作用的。研究结果表明,尽管会展部门越来越重视无障碍的重要性,但仍有证据表明,基于性别、年龄、“种族”和(残疾)能力的不平等和边缘化现象持续存在。我们质疑在经济、政治和社会动荡时期,关注多样性是否仍然是优先事项,以及这对英国会议行业的包容性未来意味着什么。
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引用次数: 15
“Who is Buddha? I am Buddha.”—The motivations and experiences of Chinese young adults attending a Zen meditation camp in Taiwan “佛陀是谁?”我是佛。——中国年轻人在台湾参加禅修营的动机和经验
IF 2.2 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-08-07 DOI: 10.1080/15470148.2020.1814471
Yang-seop Song, Libo Yan
Abstract Religious tourism is not limited to believers, and those without a religious belief could also be interested in religious sites and participate in various forms of religious activities and events. Previous studies have explored the motivations and experiences of religious and nonreligious tourists. However, the spirituality-seeking of nonreligious people participating in religious tourism events remains under-investigated. This study employed a Zen meditation camp in Taiwan as a case of a religious tourism event, and examined why Chinese young adults without a religious belief participate in the meditation camp and what experiences they obtain from participation in such an event. Analyses of data collected from formal interviews revealed three types of motivations: self-motivated, pushed by family members, and to be with friends. This study also found three types of inner experience of the mediation camp participants: feelings, enlightenment or transformation, and sensory awareness. Theoretical and practical implications and future research directions are also discussed.
宗教旅游不仅限于信徒,没有宗教信仰的人也可以对宗教场所感兴趣,参加各种形式的宗教活动和活动。先前的研究探讨了宗教和非宗教游客的动机和经历。然而,参与宗教旅游活动的非宗教人士的精神追求仍在调查中。本研究以台湾的禅修营为个案,探讨了中国无宗教信仰的年轻人参加禅修营的原因,以及他们从参加禅修活动中获得的经验。对从正式采访中收集的数据的分析揭示了三种类型的动机:自我激励、受家人推动和与朋友在一起。本研究还发现,调解营参与者的内心体验有三种类型:感受、启蒙或转化以及感官意识。并对其理论意义和实践意义以及未来的研究方向进行了讨论。
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引用次数: 2
Increasing participation: Using the principles of universal design to create accessible conferences 增加参与:利用通用设计原则创建无障碍会议
IF 2.2 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-08-07 DOI: 10.1080/15470148.2020.1814469
Julie E. N. Irish
Abstract The Americans with Disabilities Act (1990) mandates the inclusion of individuals with disabilities to a broad range of facilities and public buildings. One overlooked area is access to conferences. Conferences are held in a range of buildings, including purpose-built venues, hotels, and stadia. Often, the focus is on access for people with mobility limitations, but access for people with other disabilities, such as vision or hearing loss, or mental ill-health, can be overlooked. This is a significant oversight since around 19% of the population experience a disability (Brault, 2012): it makes sound business sense, as well as a sense of social justice, to ensure more people can access conferences. This article uses a literature review methodology to highlight key considerations to make conferences more accessible to a broad range of people with disabilities. A theoretical framework of Universal Design is proposed to support the ideas. A holistic approach is taken to inclusion, including online booking, transport, and parking, since, without these being accessible, the event becomes inaccessible. Other aspects considered include registration, seating, restrooms, catering, and communication aids. Creating accessible conferences can help promote equity and inclusion and bring people with diverse perspectives together to enrich a conference.
《美国残疾人法案》(1990年)要求将残疾人纳入广泛的设施和公共建筑中。一个被忽视的领域是参加会议的机会。会议在一系列建筑中举行,包括专门建造的场地、酒店和体育场。通常,重点是行动不便者的无障碍,但其他残疾人(如视力或听力损失或精神疾病)的无障碍却可能被忽视。这是一个重大的疏忽,因为大约19%的人口经历残疾(Brault, 2012):这是合理的商业意义,以及社会正义感,以确保更多的人可以参加会议。本文使用文献综述方法来强调使会议更容易为广泛的残疾人所接受的关键考虑因素。本文提出了一个通用设计的理论框架来支持这些观点。我们采用了一种整体的方法来进行包容,包括在线预订、交通和停车,因为如果没有这些可访问性,活动就会变得不可访问。其他考虑的方面包括注册、座位、洗手间、餐饮和通讯辅助。创建无障碍会议有助于促进公平和包容,并将持不同观点的人聚集在一起,丰富会议内容。
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引用次数: 8
Motivators of attendance at eco-friendly events 参加环保活动的动机
IF 2.2 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-06-17 DOI: 10.1080/15470148.2020.1776656
Yu Ye, C. Su, C. Tsai, Jui-Long Hung
Abstract This study identifies the factors that attract U.S. residents to eco-friendly events. To achieve our research objective, we obtained data (N = 1,115) from a cross-national, web-based survey distributed to consumers 18 to 65 years of age living in the continental United States. The questionnaire was comprised of five multi-item summated rating scales adapted from the research literature: (1) environmentalism importance; (2) event motivation (push and pull factors); (3) event values; (4) event retention; and (5) sociodemographic information. Data analysis was performed using the SAS® Enterprise MinerTM version 14.1. It identified four intrinsic push factors: “social status promotion,” “making a connection with the environmentally knowledgeable people,” “self-remediation,” and “learning about up-to-date environmentally sustainable products and practices.” There was one extrinsic pull factor: “location.” The findings can help tourism policy and decision makers, planners, marketers (e.g., destination marketing organizations, convention and visitor bureaus), and academic specialists in destination management and marketing.
摘要:本研究确定了吸引美国居民参加环保活动的因素。为了实现我们的研究目标,我们从一项跨国的、基于网络的调查中获得了数据(N = 1115),调查对象是生活在美国大陆的18至65岁的消费者。问卷由5个多条目的综合评定量表组成:(1)环境保护重要性;(2)事件动机(推拉因素);(3)事件值;(4)事件保留;(5)社会人口信息。使用SAS®Enterprise MinerTM 14.1版本进行数据分析。它确定了四个内在的推动因素:“社会地位提升”、“与环境知识渊博的人建立联系”、“自我修复”和“学习最新的环境可持续产品和实践”。有一个外在的拉动因素:“位置”。研究结果可以帮助旅游政策和决策者、规划人员、营销人员(如目的地营销组织、会议和旅游局)以及目的地管理和营销方面的学术专家。
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引用次数: 4
COVID-19: an opportunity to review existing grounded theories in event studies 2019冠状病毒病:回顾事件研究中现有基础理论的机会
IF 2.2 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-06-12 DOI: 10.1080/15470148.2020.1776657
H. Séraphin
Abstract The outbreak of COVID-19 has negatively impacted the event industry, while offering it opportunities to reinvent itself. Reviewing some of Getz (2012) futurist thoughts, is part of this reinvention process. This study concludes that: (a) Future Proposition 2 is accurate (b) Future Propositions 1 and 7 need precisions, and as a result has been reformulated as follow:  New Future Proposition 1: Planned, live events, both personal and societal in scale and meaning, will always be a prominent feature of civilization, in all societies and cultures. However, in time of pandemics or other crisis, live events might be perturbed, before a staggered return to normal under certain conditions, and strict controls.  New Future Proposition 7: As travel and tourism collapse, possibly because of the cascading effects of global warming, another energy crisis, war terrorism or global pandemics, events will also collapse temporarily, but will remain important globally because they meet fundamental human needs.  On top of Getz (2012) future thoughts, this study suggests additional Future Propositions.
摘要2019冠状病毒病疫情的爆发给赛事行业带来了负面影响,但也为其提供了重塑自我的机会。回顾一些Getz(2012)的未来主义思想,是这个重塑过程的一部分。本研究的结论是:(a)未来命题2是准确的(b)未来命题1和7需要精确,因此被重新表述如下:新的未来命题1:在所有社会和文化中,有计划的、现场的事件,无论是个人的还是社会的,在规模和意义上都将永远是文明的一个突出特征。然而,在大流行或其他危机期间,现场活动可能会受到干扰,然后在某些条件下逐步恢复正常,并进行严格控制。新的未来命题7:随着旅行和旅游业的崩溃,可能是由于全球变暖、另一场能源危机、战争恐怖主义或全球流行病的连锁效应,事件也将暂时崩溃,但仍将具有全球重要性,因为它们满足了人类的基本需求。在盖兹(2012)未来的想法之上,本研究提出了额外的未来命题。
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引用次数: 77
A study of sport event restaurant quality (SeRQ): A case of collegiate football games 体育赛事餐厅质量研究(SeRQ)——以大学橄榄球赛为例
IF 2.2 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-06-12 DOI: 10.1080/15470148.2020.1768189
Y. H. Kim, D. Kim, Chokechai Suveatwatanakul
Abstract Sports and their related activities have been ascribed into a new category, “sporting event tourism” where the motivation for traveling is to have a special experience through attending sport events. This study aims to propose a theoretical model, empirically validate the proposed sport event restaurant quality (SeRQ) model, and provide practical insight of tourists and their behavior at a sporting event. The findings will help restaurant managers to understand the tourists they serve and improve their performance.
体育及其相关活动被归为一个新的范畴,即“体育赛事旅游”,其旅游动机是通过参加体育赛事获得一种特殊的体验。本研究旨在提出理论模型,实证验证所提出的体育赛事餐厅品质(SeRQ)模型,并为游客及其在体育赛事中的行为提供实用的见解。研究结果将有助于餐厅经理了解他们所服务的游客,并提高他们的表现。
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引用次数: 0
The effect of food festival quality on place attachment and destination recommendation intention through festival experience and festival satisfaction: The case of the Didim International Olive Festival 美食节质量通过节日体验和节日满意度对地点依恋和目的地推荐意向的影响——以迪迪姆国际橄榄节为例
IF 2.2 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-06-11 DOI: 10.1080/15470148.2020.1775743
O. Çulha
Abstract This study explores empirically the effect of festival quality on place attachment and destination recommendation intentions through festival experience and festival satisfaction. A survey was conducted by using a self-administered questionnaire distributed to festival visitors at the third International Olive Festival organized in Didim, Turkey. Data from a convenience sample of participants, producing 186 usable questionnaires, was tested in a structural equation model. The findings demonstrated that the festival quality designed and provided by the festival organizer predicts festival experiences, which in turn significantly affects visitors’ festival satisfaction and destination recommendation intention. Satisfaction with the festival experience also significantly influences visitors’ attachment to the place and their destination recommendation intention. Festival visitors who are attached to the place tend to recommend it. The implications for festival organizers and the study’s limitations are also discussed.
摘要本研究通过节日体验和节日满意度实证研究了节日质量对地点依恋和目的地推荐意向的影响。在土耳其迪迪姆举办的第三届国际橄榄节上,通过向节日游客分发的自填问卷进行了一项调查。来自一个方便的参与者样本的数据,产生了186份可用的问卷,在结构方程模型中进行了测试。研究结果表明,节日组织者设计和提供的节日质量预测了节日体验,进而显著影响游客的节日满意度和目的地推荐意愿。对节日体验的满意度也会显著影响游客对这个地方的依恋和他们的目的地推荐意向。喜欢这个地方的节日游客倾向于推荐它。还讨论了对节日组织者的影响和研究的局限性。
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引用次数: 22
期刊
Journal of Convention & Event Tourism
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