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Exploring the influence of social media on sustainable fashion consumption: A systematic literature review and future research agenda 探索社交媒体对可持续时尚消费的影响:系统的文献综述和未来的研究议程
IF 3.8 Q2 BUSINESS Pub Date : 2023-08-07 DOI: 10.1080/20932685.2023.2237978
K. Vladimirova, C. Henninger, S. I. Alosaimi, T. Brydges, H. Choopani, M. Hanlon, S. Iran, H. McCormick, S. Zhou
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引用次数: 2
Assessing how an unofficial brand partnership affects a brand image: The case of the Satan Shoes 评估非正式品牌合作对品牌形象的影响:以撒旦鞋为例
IF 3.8 Q2 BUSINESS Pub Date : 2023-07-28 DOI: 10.1080/20932685.2023.2234930
Y. G. Song, Jiemin Looi, Eun Yeon Kang
ABSTRACT This study investigates how unofficial, third-party brand partnerships detrimentally impact brand attitudes. It also addresses an underexplored research area by evaluating whether brands’ response strategies can effectively mitigate reputational damages incurred from paracrises – trivial yet publicly visible incidents alleging their involvement in socially irresponsible and unethical behaviors. This study is premised upon the Satan Shoes scandal, in which musician Lil Nas X and the art collective MSCHF altered and sold Nike footwear without obtaining the company’s authorization, resulting in public backlash on social media and a lawsuit from Nike to recall the modified sneakers. Sentiment analysis indicated that consumers expressed negative brand attitudes toward Nike in response to the scandal. Topic modeling also revealed key themes regarding the product design, moral controversies surrounding the Satan Shoes, and Nike’s lawsuit against MSCHF. Time series analysis further demonstrated that the lawsuit effectively positioned Nike as a victim, thereby disassociating the brand from the paracrisis.
摘要:本研究探讨了非官方的第三方品牌合作对品牌态度的不利影响。它还通过评估品牌的应对策略是否能有效地减轻由“鸡肋事件”(指指控其参与社会不负责任和不道德行为的琐碎但公开可见的事件)造成的声誉损害,解决了一个尚未开发的研究领域。这项研究以撒旦鞋丑闻为背景,在该丑闻中,音乐家Lil Nas X和艺术团体MSCHF在未经公司授权的情况下改装并销售耐克鞋,导致公众在社交媒体上强烈反对,耐克提起诉讼,要求召回改装过的运动鞋。情绪分析表明,消费者对耐克的负面品牌态度是对丑闻的回应。主题建模还揭示了产品设计的关键主题,围绕撒旦鞋的道德争议,以及耐克对MSCHF的诉讼。时间序列分析进一步表明,诉讼有效地将耐克定位为受害者,从而将品牌与危机分离开来。
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引用次数: 0
Fashion and film stories of (mis)understanding: Introduction to a special issue on cinema and fashion 时尚与电影的(误解)故事:电影与时尚特刊导论
IF 3.8 Q2 BUSINESS Pub Date : 2023-06-30 DOI: 10.1080/20932685.2023.2206411
Paloma Díaz Soloaga, Gemma Muñoz Domínguez, A. Woodside
ABSTRACT Cinema is the “the Seventh Art” and cinema is valued socially for its enormous capacity to evoke feelings, awaken consciences, and represent the most sublime of the human spirit and soul. Cinema stories are elaborate constructs of narrative, technical and aesthetic elements whose result is a final product with the antagonistic ability to entertain in an alienating way or even change the thinking of a society regarding a certain issue. Through movies, generations receive aesthetic educations: the way of behaving is learned, the way of speaking and dressing is imitated, an atmosphere of the past is reproduced, trying to represent the Zeitgeist and evoke the great themes that oscillate in each society. Without a doubt, the arrival of cinema into lives in the 20th century marks the ways generations socialize, while forever changing the transmission of ideas, values, and aesthetics.
电影被称为“第七艺术”,电影因其唤起情感、唤醒良知和代表人类精神和灵魂最崇高的巨大能力而受到社会的重视。电影故事是叙事、技术和美学元素的精心构建,其结果是一个具有对抗能力的最终产品,以一种疏远的方式娱乐,甚至改变社会对某个问题的思考。通过电影,几代人接受审美教育:学习行为方式,模仿说话和穿着方式,再现过去的氛围,试图表现时代精神,唤起每个社会中摇摆的伟大主题。毫无疑问,电影在20世纪进入人们的生活,标志着几代人的社交方式,同时永远地改变了思想、价值观和美学的传播。
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引用次数: 0
Impact of customer’s emotions on online purchase intention and impulsive buying of luxury cosmetic products mediated by perceived service quality 感知服务质量中介顾客情绪对奢侈化妆品在线购买意愿和冲动购买的影响
IF 3.8 Q2 BUSINESS Pub Date : 2023-06-27 DOI: 10.1080/20932685.2023.2205869
Fatemeh Golalizadeh, B. Ranjbarian, Azarnoosh Ansari
ABSTRACT This study has provided an in-depth analysis of the impact of Iranian customers’ emotions on their online purchase intention and impulsive buying behavior when buying luxury cosmetics, emphasizing the role of the perceived quality of online services. The goal is to investigate emotions’ direct and indirect relationships with purchase behavior. A mixed-method approach was conducted, combining interviews with 23 expert active customers and a customer-based survey with a sample of 385 online customers of several Telegram groups on luxury cosmetic products. The qualitative analysis identified positive and negative dimensions for customers’ emotions and three dimensions for perceived online service quality: group quality, transaction-related service, and interaction quality. The results indicated that customers’ emotions affect perceived online service quality dimensions. The findings also confirmed the impact of perceived online service quality dimensions on customers’ online purchase intention and impulsive buying behavior. Finally, the results confirmed the effect of customers’ emotional dimensions on their online purchase intention and impulsive buying behavior mediated by perceived online service quality. Regarding luxury brands, especially cosmetics brands, considering the specific situation of Iran, according to the research findings, positive emotions versus negative emotions have a greater impact on all dimensions of perceived online service quality.
摘要本研究深入分析了伊朗消费者在购买高档化妆品时情绪对其在线购买意愿和冲动购买行为的影响,强调了在线服务感知质量的作用。目的是调查情绪与购买行为的直接和间接关系。采用混合方法,对23名专家活跃客户进行访谈,并对几个Telegram群组的385名在线奢侈品客户进行基于客户的调查。定性分析确定了客户情绪的积极和消极维度,以及感知在线服务质量的三个维度:群体质量、交易相关服务和互动质量。结果表明,顾客情绪影响感知在线服务质量维度。研究结果还证实了感知在线服务质量维度对消费者在线购买意愿和冲动购买行为的影响。最后,研究结果证实了顾客情感维度在感知网络服务质量的中介作用下对其在线购买意愿和冲动购买行为的影响。对于奢侈品牌,尤其是化妆品品牌,考虑到伊朗的具体情况,根据研究结果,积极情绪比消极情绪对感知在线服务质量的各个维度的影响更大。
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引用次数: 1
Legacy transmission through fashion films: Visual and narrative brand heritage integration 时尚电影传承:视觉与叙事的品牌传承融合
Q2 BUSINESS Pub Date : 2023-06-26 DOI: 10.1080/20932685.2023.2214164
Paloma Diaz Soloaga, Gemma Muñoz Dominguez, Jing Zhou
On this research, we analyze how fashion houses transmit the spirit of the brands, convey the values that constitute their identity and show their heritage through fashion films. High end luxury brands with a long heritage such as Dior and Chanel, use audiovisual narratives fashion films, a form of visual and artistic communication, where the content establishes an emotional relationship between brand and customers and recreates the origins of the brand. Authors primarily selected, classified, and analyzed all fashion films that Chanel and Dior had published on YouTube, and then study a series of representative samples selected from all those contents created by fashion brands. Based on the number of views, likes and comments of each video, it is possible to see the interaction between the brand and the audience and the engagement among the different fashion films. It also delves into the key of the brand to unearth the inheritance and tradition of its origin, trying to record the history of “Maison” to reach a wider audience and convey a series of values to new digital consumers. The combination of heritage and vitality through digital activities is oriented to deliver values that have a significant impact on the audience.
在本研究中,我们分析了时装公司如何通过时装电影来传递品牌精神,传达构成品牌身份的价值观,展示品牌的传承。Dior、Chanel等历史悠久的高端奢侈品牌使用视听叙事的时尚电影,这是一种视觉和艺术的传播形式,其内容建立了品牌与消费者之间的情感关系,再现了品牌的起源。作者首先对Chanel和Dior在YouTube上发布的所有时尚电影进行筛选、分类和分析,然后从所有这些时尚品牌创作的内容中选择一系列具有代表性的样本进行研究。通过每个视频的观看量、点赞量和评论量,可以看出品牌与受众之间的互动程度,以及不同时尚电影之间的互动程度。深入品牌的关键,挖掘品牌起源的传承和传统,试图记录“Maison”的历史,以接触到更广泛的受众,并向新的数字消费者传达一系列价值观。通过数字活动将传统与活力相结合,旨在传递对受众产生重大影响的价值。
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引用次数: 0
Handmade virtual messages to promote foreign fashion brands in Instagram 手工制作虚拟信息,在Instagram上推广外国时尚品牌
IF 3.8 Q2 BUSINESS Pub Date : 2023-05-15 DOI: 10.1080/20932685.2023.2204111
María Dolores Macías-Mañas, Natalia Vila-López, I. Küster-Boluda
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引用次数: 0
Is it worth investing in an online fashion pop-up store? 投资一家在线时尚快闪店值得吗?
IF 3.8 Q2 BUSINESS Pub Date : 2023-05-15 DOI: 10.1080/20932685.2023.2189602
I. Roozen, M. Raedts, Muriel Schwolle
ABSTRACT The COVID-19 pandemic outbreak has also challenged fashion brands to offer (potential) customers new and exciting online brand experiences and buying options. This study compared the effectiveness of two types of online fashion stores: an online pop-up store versus the same brand’s web store, for a luxury brand (Louis Vuitton) and a mass-selling fashion brand (Nike). The effectiveness of the stores was measured by means of the following constructs: perceived brand experiences, social media buzz intentions, and buying intentions. Based on previous research on personality traits of fashion pop-up store visitors, we hypothesized that online pop-up stores would be more effective for customers with a high level of need for uniqueness (NFU). A sample of 212 female customers participated in our online experiment that had a between subjects-design. The results showed that customers who score relatively high on NFU are significantly more likely to buy from an online pop-up store. These customers also have superior brand experiences, and are more likely to share their experiences on social media, regardless of brand type. Overall, the results indicate that an online fashion pop-up store is significantly worth considering, especially for female customers who are looking for uniqueness.
摘要新冠肺炎疫情的爆发也挑战了时尚品牌为(潜在)客户提供新的、令人兴奋的在线品牌体验和购买选择。这项研究比较了两种类型的在线时尚商店的有效性:奢侈品品牌(路易威登)和畅销时尚品牌(耐克)的在线快闪店与同一品牌的网店。商店的有效性是通过以下结构来衡量的:感知的品牌体验、社交媒体的轰动意图和购买意图。基于之前对时尚快闪店访客个性特征的研究,我们假设在线快闪店对具有高度独特性需求(NFU)的顾客更有效。212名女性客户参加了我们的在线实验,该实验采用了受试者之间的设计。结果显示,在NFU上得分相对较高的顾客更有可能从网上快闪店购买。这些客户也有卓越的品牌体验,更可能在社交媒体上分享他们的体验,无论品牌类型如何。总体而言,研究结果表明,在线时尚快闪店非常值得考虑,尤其是对于那些寻求独特性的女性顾客来说。
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引用次数: 0
“I like to buy pre-owned luxury fashion products”: Understanding online second-hand luxury fashion shopping motivations and perceived value of young adult consumers “我喜欢购买二手奢侈时尚产品”:了解年轻成年消费者的网上二手奢侈时尚购物动机和感知价值
IF 3.8 Q2 BUSINESS Pub Date : 2023-05-15 DOI: 10.1080/20932685.2023.2195677
Murphy Aycock, Eunjoo Cho, Kyuree Kim
ABSTRACT The second-hand luxury fashion market has continued to gain popularity in the past decade. Many luxury fashion retailers have been pursuing ways to get involved in the second-hand goods market. However, little is known about what drives consumers to shop at online second-hand luxury fashion stores. This study applied the uses and gratification and mental accounting theory to develop a theoretical framework investigating young adult consumers’ motivations and the perceived value that lead to their willingness to recommend and purchase intentions toward online second-hand luxury fashion retailers. This study collected data via an online survey and analyzed 190 samples to test hypotheses using structural equation modeling. The results indicate that critical and fashion motivations positively influence perceived value for shopping at online second-hand luxury fashion retailers among young adult consumers. The perceived value significantly influences young adult consumers’ willingness to recommend and purchase intentions. The results reveal that fashion motivation indirectly influences willingness to recommend and purchase intentions via perceived value. The findings provide empirical evidence of the importance of perceived value for young adult second-hand luxury shoppers. Managerial implications offer insights on how to appeal to these consumers to recommend and purchase second-hand luxury fashion products from online retailers.
摘要在过去的十年里,二手奢侈品时尚市场持续升温。许多奢侈时尚零售商一直在寻求涉足二手商品市场的方法。然而,人们对是什么驱使消费者在网上二手奢侈品时装店购物知之甚少。本研究应用使用和满足以及心理会计理论,建立了一个理论框架,调查年轻成年消费者的动机和感知价值,这些动机和价值导致他们愿意向在线二手奢侈品时尚零售商推荐和购买意向。这项研究通过在线调查收集了数据,并分析了190个样本,以使用结构方程建模来检验假设。研究结果表明,批评和时尚动机对年轻成年消费者在网上二手奢侈品时尚零售商购物的感知价值有积极影响。感知价值显著影响年轻成年消费者的推荐意愿和购买意愿。结果表明,时尚动机通过感知价值间接影响推荐意愿和购买意愿。这些发现为年轻成年二手奢侈品购物者感知价值的重要性提供了实证证据。管理启示为如何吸引这些消费者推荐和购买在线零售商的二手奢侈时尚产品提供了见解。
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引用次数: 3
Bollywood influence on clothing selection of Indian consumers 宝莱坞对印度消费者服装选择的影响
IF 3.8 Q2 BUSINESS Pub Date : 2023-05-15 DOI: 10.1080/20932685.2023.2197919
Tammy R. Kinley, Sanjukta A. Pookulangara, B. Josiam, D. Spears, Kirti Dutta
ABSTRACT The purpose of this study was to examine the influence of Indian (Bollywood) movie engagement on fashion involvement and purchase behavior of Indian consumers who reside in India. Specifically, the study examined the influence of Bollywood movies on fashion purchases and personal appearance of Indian consumers. Survey data collected from 1,058 Indian adults via a convenience sample in a major city using the mall intercept technique found that stronger Bollywood engagement was significantly related to fashion involvement generally. More specifically, Bollywood engagement was found to influence clothing selection, clothing purchase, and hairstyles. The effect was stronger for male participants. In the crowded space for customer attention, findings from this study indicate that Bollywood movies can be a strong promotional vehicle to reach consumers beyond overt brand placement. The participants in this study found clothing style inspiration on the big screen as well as a way to satisfy cultural pressure to adhere to traditional dress while adopting the appearance and implied persona of a Western-influenced lifestyle.
摘要本研究的目的是检验印度(宝莱坞)电影参与对居住在印度的印度消费者的时尚参与和购买行为的影响。具体而言,该研究考察了宝莱坞电影对印度消费者时尚购买和个人外表的影响。通过使用商场拦截技术在一个大城市的便利抽样,从1058名印度成年人中收集的调查数据发现,宝莱坞的参与度越高,与时尚的参与度普遍显著相关。更具体地说,宝莱坞的参与被发现会影响服装选择、服装购买和发型。男性参与者的影响更大。在顾客关注的拥挤空间中,这项研究的结果表明,宝莱坞电影可以成为一种强有力的宣传工具,超越公开的品牌定位,接触消费者。这项研究的参与者在大屏幕上找到了服装风格的灵感,同时也找到了一种满足文化压力的方法,即在采用受西方影响的生活方式的外观和隐含个性的同时,坚持传统服装。
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引用次数: 0
Fashion, cinema and marketing: An exploratory study of diversity and stereotyping on the red carpets in US Vogue 时尚、电影和市场营销:美国《Vogue》杂志红毯上的多样性和刻板印象探索性研究
IF 3.8 Q2 BUSINESS Pub Date : 2023-05-12 DOI: 10.1080/20932685.2023.2200815
Concha Pérez Curiel, Jorge Zarauza Castro, Ana Velasco Molpeceres
ABSTRACT Research on race and gender stereotypes in the field of cinema and fashion highlights the dysfunction of the social discourse of inclusivity and diversity. The international Red Carpet events continue to reproduce a model of femininity and masculinity according to the traditional canon of beauty, but specialized fashion magazines show a certain tendency to change, that reopen the debate about their role in equality. The symbiosis of both scenarios requires knowing what are the beauty codes and gender stereotypes that identify movie stars in the red carpets and checking to what extent fashion magazines evolve and conveys the message of inclusiveness. The coverage of US Vogue of four red carpets is analysed with the content analysis methodology and then interpreted by a panel of experts. The results show the presence of a stereotyped image of beauty, with the influence and marketing of luxury brands and celebrities, as well as the primacy and continuity of a canon traditional gender binary that identifies women’s fashion magazines. It remains to be seen if, in future red carpets, a more defined trend towards diversity is glimpsed, which also favours a change in strategy in the communication of brands and fashion magazines.
电影和时尚领域的种族和性别刻板印象研究凸显了包容性和多样性社会话语的功能失调。国际红毯活动继续按照传统的审美标准再现女性气质和男性气质的典范,但专业时尚杂志显示出某种改变的趋势,这重新引发了关于它们在平等中的作用的辩论。这两种情况的共生需要了解红地毯上的电影明星的美丽准则和性别刻板印象,并检查时尚杂志的发展程度和传达包容性的信息。美国《Vogue》杂志对四个红毯的报道采用内容分析方法进行分析,然后由专家小组进行解读。研究结果显示,在奢侈品牌和名人的影响和营销下,人们对美的刻板印象依然存在,而女性时尚杂志的传统性别二元观念依然占据主导地位。在未来的红毯上,是否能看到一种更加明确的多元化趋势,这也有利于改变品牌和时尚杂志的传播策略,还有待观察。
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引用次数: 0
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Journal of Global Fashion Marketing
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