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Participative leadership, cultural factors, and speaking-up behaviour: An examination of intra-organisational knowledge sharing 参与式领导、文化因素和畅所欲言行为:组织内部知识共享研究
IF 15.6 1区 管理学 Q1 BUSINESS Pub Date : 2024-07-01 DOI: 10.1016/j.jik.2024.100548

This study examines the influence of participative leadership and cultural factors on employees’ speaking-up behaviour and knowledge-sharing in supplier development initiatives in the garment industry. Specifically, this study investigates the impact of leadership effectiveness, cultural dimensions, and individual characteristics using surveys and interviews. Our findings indicate that participative leadership positively correlates with employee speaking-up behaviour. However, the analysis of variance (ANOVA) results show that language proficiency and region significantly influence employees’ willingness to speak up, although the differences in knowledge-sharing scores across cultural groups are statistically insignificant. Mediation analysis further reveals that perceived leadership effectiveness partially mediates the relationship between participatory leadership and knowledge-sharing intentions. The interview findings provide deeper insights into the roles of cultural intelligence, communication barriers, and social identity in shaping knowledge flow. These findings offer practical implications for organisations seeking to enhance supplier development initiatives. To foster an inclusive environment that empowers employee voice and encourages collaborative knowledge sharing, organisations can adopt participative leadership, accommodate cultural and linguistic diversity, and promote effective leadership perceptions. We anticipate that future research will explore the generalisability of these findings across industries and examine additional cultural dimensions that influence knowledge-sharing dynamics.

本研究探讨了参与式领导和文化因素对服装行业供应商发展计划中员工发言行为和知识共享的影响。具体而言,本研究采用调查和访谈的方法,研究了领导力的有效性、文化维度和个人特征的影响。研究结果表明,参与式领导与员工畅所欲言的行为呈正相关。然而,方差分析(ANOVA)结果表明,语言能力和地区显著影响了员工畅所欲言的意愿,尽管不同文化群体在知识共享得分上的差异在统计上并不显著。中介分析进一步显示,感知到的领导效能部分地调解了参与式领导与知识共享意愿之间的关系。访谈结果让我们更深入地了解了文化智能、沟通障碍和社会认同在影响知识流动方面的作用。这些发现为寻求加强供应商发展计划的组织提供了实际意义。为了营造一个能赋予员工发言权并鼓励协作式知识共享的包容性环境,组织可以采用参与式领导,兼顾文化和语言多样性,并促进有效的领导认知。我们预计,未来的研究将探索这些发现在不同行业的普遍适用性,并研究影响知识共享动态的其他文化维度。
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引用次数: 0
Assessment of digital transformation challenges for business model innovation in the context of higher education institutions using a decision support approach 利用决策支持方法评估高等教育机构业务模式创新面临的数字化转型挑战
IF 15.6 1区 管理学 Q1 BUSINESS Pub Date : 2024-07-01 DOI: 10.1016/j.jik.2024.100527

Higher education plays a central role in the current digital revolution. This sector is experiencing a constant process of digital transformation (DT) that is expected to produce substantial instabilities in the currently used business tools. However, the literature still lacks research investigating how the business tools are innovated from the perspective of “higher education institutions (HEIs)” while considering the impact of DT on this process. To deal with the concern, this paper identifies the major impressions of DT on the business model provided by HEIs, using means of a fuzzy decision-making tool. To this end, the current paper integrated three previously-proposed methods, i.e., the “intuitionistic fuzzy sets (IFSs)”, the “method based on the removal effects of criteria (MEREC)”, the “rank sum (RS)”, and the “additive ratio assessment (ARAS)” into a new decision-making framework called IF-MEREC-RS-ARAS. In the proposed hybrid method, IF-MEREC-RS is responsible for computing the objective-subjective weighting of the key DT challenges that arise for “business model innovation (BMI)” in the perspective of HEIs. In addition, IF-ARAS evaluates the HEIs’ preferences over various DT challenges for BMI in the context of HEIs. This research also involves an empirical case study for the assessment of the major DT challenges that arise for BMI in HEIs. To end, a number of comparisons and sensitivity discussions were carried out to compare the performance of the introduced model with that of other models. The findings confirmed the higher effectiveness of the developed model in terms of the tasks defined.

高等教育在当前的数字化革命中发挥着核心作用。该行业正在经历一个持续的数字化转型(DT)过程,预计将对当前使用的业务工具产生巨大的不稳定性。然而,文献中仍然缺乏从 "高等教育机构(HEIs)"的角度来研究如何创新业务工具,同时考虑 DT 对这一过程的影响。为了解决这一问题,本文利用模糊决策工具,确定了 DT 对高等院校提供的商业模式的主要影响。为此,本文将之前提出的三种方法,即 "直觉模糊集(IFS)"、"基于标准去除效应的方法(MEREC)"、"等级总和(RS)"和 "加法比率评估(ARAS)",整合到一个新的决策框架中,称为 IF-MEREC-RS-ARAS。在所提出的混合方法中,IF-MEREC-RS 负责计算高等院校视角下 "商业模式创新(BMI)"所面临的关键 DT 挑战的主客观权重。此外,IF-ARAS 还评估高等院校对商业模式创新所面临的各种技术挑战的偏好。这项研究还包括一项实证案例研究,以评估高校中出现的针对 BMI 的主要技术挑战。最后,还进行了一些比较和敏感性讨论,以比较所引入模型与其他模型的性能。研究结果证实,就所定义的任务而言,所开发的模型具有更高的有效性。
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引用次数: 0
Official online brand stores or online marketplaces? exploring innovation in consumer intentions 探索消费者意向的创新?
IF 15.6 1区 管理学 Q1 BUSINESS Pub Date : 2024-07-01 DOI: 10.1016/j.jik.2024.100541

Official online stores and online marketplaces present distinct challenges and opportunities for retail brands, impacting their control over the customer experience, pricing, and brand presentation. Understanding consumer intentions in online channel selection is crucial, especially given the rise of online shopping and the impact of the COVID-19 pandemic on consumer behavior. This study explores the factors influencing channel selection intention within official online stores and online marketplaces, focusing on customers who have purchased Apple electronics. A quantitative questionnaire facilitated data collection, resulting in responses from 490 individuals and 606 samples. Those who shopped through both channels were requested to complete the questionnaire twice. The respondents were divided into two groups based on their purchasing experience, and structural equation modeling was employed for hypothesis testing. In official online stores, cross-channel searching negatively impacts channel selection intention, whereas brand loyalty and channel pricing advantage have positive effects. In contrast, no significant relationships between these variables were observed in online marketplaces. Channel satisfaction was found to positively influence channel selection intention across official online stores and online marketplaces, while perceived risk demonstrated a negative impact. Based on these findings, several recommendations are proposed to aid in developing effective sales channel strategies.

官方在线商店和在线市场为零售品牌带来了独特的挑战和机遇,影响了他们对客户体验、定价和品牌展示的控制。特别是考虑到网上购物的兴起以及 COVID-19 大流行对消费者行为的影响,了解消费者在网上渠道选择方面的意图至关重要。本研究以购买过苹果电子产品的消费者为研究对象,探讨了影响官方在线商店和在线市场渠道选择意愿的因素。通过定量问卷收集数据,共收到 490 个个体和 606 个样本的回复。通过两种渠道购物的受访者被要求完成两次问卷。根据受访者的购买经验将其分为两组,并采用结构方程模型进行假设检验。在官方网店中,跨渠道搜索对渠道选择意愿有负面影响,而品牌忠诚度和渠道价格优势则有正面影响。相反,在网上商城中,这些变量之间没有明显的关系。研究发现,渠道满意度对官方网店和网上商城的渠道选择意向都有积极影响,而感知风险则有消极影响。基于这些发现,我们提出了若干建议,以帮助制定有效的销售渠道战略。
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引用次数: 0
Workplace innovation and work value ethics: The mediating role of leadership in Asian SMEs 工作场所创新与工作价值伦理:亚洲中小企业领导力的中介作用
IF 15.6 1区 管理学 Q1 BUSINESS Pub Date : 2024-07-01 DOI: 10.1016/j.jik.2024.100547

Research on the correlations between design leadership, work values and ethics, and workplace innovation is lacking, especially in non-Western regions. This study aimed to investigate the mediating role of design leadership in the relationship of work values and ethics with workplace innovation in Asian small- and medium-sized enterprises (SMEs). Five hypotheses were established to explore the proposed model. Data were obtained from 995 SMEs in Japan, Thailand, China, and Vietnam and were examined using partial least squares analysis. The findings indicated a correlation between work values and ethics and design leadership, with the latter influencing workplace innovation across its four dimensions. This demonstrated the significant association between work values and ethics and workplace innovation. Design leadership was also shown to fully mediate the relationship between work values and ethics and workplace innovation in Asian SMEs. This study provides a deeper understanding of the emerging literature on the associations of design leadership, work values and ethics, and workplace innovation. It emphasizes the importance of design leadership and its correlations with various aspects of workplace innovation and work values and ethics, which have not received adequate attention in the existing literature. Asian SME entrepreneurs can improve the innovation capabilities of their organizations by focusing on and implementing design leadership behaviors, which may thereby help their organizations establish a competitive advantage and promote long-term sustainability.

关于设计领导力、工作价值观和职业道德以及工作场所创新之间的相关性研究尚属空白,尤其是在非西方地区。本研究旨在探讨在亚洲中小企业中,设计领导力在工作价值观和职业道德与工作场所创新之间的中介作用。研究提出了五个假设来探讨所提出的模型。数据来自日本、泰国、中国和越南的 995 家中小型企业,并使用偏最小二乘法进行了检验。研究结果表明,工作价值观和职业道德与设计领导力之间存在相关性,后者在四个维度上影响着工作场所的创新。这证明了工作价值观和职业道德与工作场所创新之间的重要关联。研究还表明,在亚洲中小企业中,设计领导力能够完全调节工作价值观和职业道德与工作场所创新之间的关系。这项研究加深了人们对设计领导力、工作价值观和职业道德与工作场所创新之间关系的新兴文献的理解。它强调了设计领导力的重要性及其与工作场所创新、工作价值观和职业道德各方面的相关性,而这些方面在现有文献中还没有得到足够的重视。亚洲中小型企业的企业家们可以通过关注和实施设计领导行为来提高其组织的创新能力,从而帮助其组织建立竞争优势并促进长期的可持续发展。
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引用次数: 0
Falling in love with strategic foresight, not only with technology: European deep-tech startups’ roadmap to success 爱上战略远见,而不仅仅是技术:欧洲深度技术初创企业的成功路线图
IF 15.6 1区 管理学 Q1 BUSINESS Pub Date : 2024-07-01 DOI: 10.1016/j.jik.2024.100515

This study exposes relevant tensions between deep-tech startups’ sound technological solutions, confronted with lack of marketing skills to communicate their unique value proposition for targeted customers. Incorporating technological foresight as an essential component of strategic foresight, this study explores how the interplay between firm internal technological, environmental, and market features influences enhanced foresight capabilities. The model is tested with Partial Least Square-Structural Equation Modelling (PLS-SEM) and uses survey data from managers of European deep-tech companies. PLS-SEM findings reveal a significant correlation between market features, tech features and environmental features jointly influencing enhanced foresight capabilities. The strong correlation between tech features and enhanced foresight capabilities give promising insight for upgrading this managerial capability as it influences successful scaling from laboratory to pilot customers. In turn, the lack of correlation between firm internal features and enhanced foresight capabilities proves that rapid technological advances outpace market readiness or customer adoption, claiming to replace “learning from the past” with “learning from the future”. The findings enrich the current body of knowledge, while the practical implication highlights how enhanced foresight capabilities enable deep tech firms to leverage technology dominance with desirable business agility, in order to adopt a virtuous cycle of capturing-market maker opportunities towards a future shaping builder.

本研究揭示了深科技初创企业拥有完善的技术解决方案,却缺乏向目标客户传达其独特价值主张的营销技巧之间的矛盾。本研究将技术预见作为战略预见的重要组成部分,探讨了企业内部技术、环境和市场特征之间的相互作用如何影响增强预见能力。该模型采用部分最小平方结构方程模型(PLS-SEM)进行检验,并使用了欧洲深度技术公司经理的调查数据。PLS-SEM 的研究结果表明,市场特征、技术特征和环境特征之间存在显著的相关性,共同影响着预见能力的提升。技术特征与增强预见能力之间的强相关性为提升这种管理能力提供了很好的启示,因为它影响着从实验室到试点客户的成功扩展。反过来,企业内部特征与增强预见能力之间缺乏相关性,这证明技术的快速进步超过了市场准备程度或客户采用程度,这就要求用 "向未来学习 "取代 "向过去学习"。研究结果丰富了当前的知识体系,而其实际意义则强调了增强的前瞻能力如何使深度科技公司利用技术优势和理想的业务灵活性,从而实现捕捉市场制造者机会的良性循环,迈向塑造未来的建设者。
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引用次数: 0
Independence or interdependence: The role of artificial intelligence in corporate entry mode for overseas energy investments 独立还是相互依存?人工智能在企业海外能源投资进入模式中的作用
IF 15.6 1区 管理学 Q1 BUSINESS Pub Date : 2024-07-01 DOI: 10.1016/j.jik.2024.100518

Artificial intelligence (AI) technology has significantly transformed corporate behavior in the energy sector by enhancing the capacity and efficiency of information transmission and big data analysis. However, there is still a limited understanding of how AI influences new market entry mode strategies in overseas energy investments. Drawing on information processing theory, we propose that firms with advanced AI technology exhibit superior data processing capabilities, which can help energy companies mitigate the uncertainties associated with entering a foreign market and encourage them to choose a wholly-owned entry mode. We further hypothesize that the state ownership of firms, the political affinity between home and host countries, and the risk preferences of firm executives serve as moderating factors. Using a sample of Chinese-listed multinational firms in the energy sector from 2010 to 2021, our empirical results strongly support these predictions. These findings contribute to the emerging and crucial literature on the impact of AI technology on firms’ overseas investment behavior, particularly in the energy sector.

人工智能(AI)技术通过提高信息传输和大数据分析的能力和效率,极大地改变了能源行业的企业行为。然而,对于人工智能如何影响海外能源投资的新市场进入模式战略,人们的了解仍然有限。借鉴信息处理理论,我们提出,拥有先进人工智能技术的企业表现出卓越的数据处理能力,可以帮助能源企业减轻进入国外市场的不确定性,鼓励其选择独资进入模式。我们进一步假设,企业的国有制、母国与东道国之间的政治亲和力以及企业高管的风险偏好是调节因素。利用 2010 年至 2021 年能源行业的中国上市跨国公司样本,我们的实证结果有力地支持了这些预测。这些研究结果为有关人工智能技术对企业海外投资行为(尤其是能源行业)的影响的新兴重要文献做出了贡献。
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引用次数: 0
Providing an innovative model for social customer relationship management: Meta synthesis approach 为社会化客户关系管理提供创新模式:元综合方法
IF 18.1 1区 管理学 Q1 Economics, Econometrics and Finance Pub Date : 2024-06-15 DOI: 10.1016/j.jik.2024.100506
Reza Rostamzadeh , Mohammad Bakhnoo , Wadim Strielkowski , Dalia Streimikiene

Social Customer Relationship Management (SCRM) has revolutionized the interaction between companies and customers, creating new opportunities and challenges for both parties. This study aims to present an innovative model for identifying the dimensions and components of SCRM. The data were collected based on a qualitative research design utilizing the meta-synthesis method, following the seven steps outlined by Sandelowski and Barroso (2007). Considering the relevance to the research topic and the quality of sources, 31 studies were selected for the final evaluation. To assess the reliability of the findings, the kappa coefficient for inter-coder agreement was used, resulting in a kappa value of 0.79. The results, analyzed using MAXQDA20 software, 2 dimensions, 6 categories, and 16 concepts identified. The company-focused dimension included 3 categories: factors influencing adoption, inhibitors, and outcomes of implementation. Similarly, the customer-focused dimension identified 3 categories: factors influencing adoption, inhibitors, and outcomes of implementation. Ultimately, a comprehensive model for SCRM was developed. The results of this research can be utilized by academic references as well as companies and consumers.

社会化客户关系管理(SCRM)彻底改变了公司与客户之间的互动,为双方创造了新的机遇和挑战。本研究旨在提出一个创新模型,用于确定 SCRM 的维度和组成部分。数据收集基于定性研究设计,采用元综合法,遵循 Sandelowski 和 Barroso(2007 年)概述的七个步骤。考虑到与研究课题的相关性和资料来源的质量,最终选择了 31 项研究进行评估。为了评估研究结果的可靠性,我们使用了编码器间一致的卡帕系数,结果卡帕值为 0.79。使用 MAXQDA20 软件对结果进行了分析,确定了 2 个维度、6 个类别和 16 个概念。以公司为中心的维度包括 3 个类别:影响采用的因素、抑制因素和实施结果。同样,以客户为中心的维度也确定了 3 个类别:影响采用的因素、抑制因素和实施结果。最终,建立了一个 SCRM 综合模型。这一研究成果可供学术界、企业和消费者参考。
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引用次数: 0
Academic performance indicators for the hackathon learning approach – The case of the blockchain hackathon 黑客马拉松学习方法的学术绩效指标--区块链黑客马拉松案例
IF 18.1 1区 管理学 Q1 Economics, Econometrics and Finance Pub Date : 2024-05-28 DOI: 10.1016/j.jik.2024.100501
Ana Miličević , Marijana Despotović-Zrakić , Danijela Stojanović , Marko Suvajžić , Aleksandra Labus

The subject of this article is an analysis of the hackathon concept as an educational approach and its role in the development of students' knowledge and skills. The goal is to conduct an in-depth examination of the effectiveness and achievements of the hackathon, with special reference to the attitudes of students and teachers involved in this educational methodology. The key emphasis is placed on participants' perception of the possibilities of hackathons providing long-term results and hackathons' impact as an educational format. Through a specific blockchain hackathon jointly organized by the University of Belgrade, Serbia, and the University of Florida, USA, the research examines participants' perspectives and their expectations, experiences, and overall impressions. The research focuses on the readiness of hackathon participants to incorporate new technical skills through this form of learning, knowledge acquisition, attitudes, and motivational drivers. Furthermore, the research examines how participants' views change before and after the event. The paper contains the insights of educators who, relying on their experiences at the hackathon, emphasize the importance of measuring and monitoring the outcome of the hackathon. Their perspectives highlight the motivation for promoting experimental learning methods in academic settings. This comprehensive research sheds light on multiple impacts of hackathon participation, which extend beyond knowledge acquisition to include changes in technological interests, success in specific domains, and the broader implications of hackathons as a transformative learning experience. The research contributes to the ongoing discussion about innovative approaches to learning. It provides a foundation for a better understanding of how hackathons shape attitudes and contribute to long-term outcomes for both students and teachers, establishing a conceptual framework for hackathon-based learning approaches and opportunities to monitor the effects of hackathons.

本文的主题是分析作为一种教育方法的黑客马拉松概念及其在发展学生知识和技能方面的作用。其目的是深入研究黑客马拉松的有效性和成果,特别是参与这种教育方法的学生和教师的态度。重点放在参与者对黑客马拉松提供长期成果的可能性的看法,以及黑客马拉松作为一种教育形式的影响。研究通过塞尔维亚贝尔格莱德大学和美国佛罗里达大学联合举办的区块链黑客马拉松活动,考察了参与者的观点、期望、经验和总体印象。研究重点是黑客马拉松参与者通过这种学习形式掌握新技术技能的准备情况、知识获取、态度和动机驱动因素。此外,研究还探讨了参与者的观点在活动前后的变化情况。论文中包含了教育工作者的见解,他们根据自己在黑客马拉松活动中的经验,强调了衡量和监测黑客马拉松活动成果的重要性。他们的观点凸显了在学术环境中推广实验性学习方法的动机。这项综合研究揭示了参加黑客马拉松的多重影响,这些影响超出了知识获取的范围,包括技术兴趣的变化、在特定领域的成功,以及黑客马拉松作为一种变革性学习体验的更广泛意义。这项研究为正在进行的有关创新学习方法的讨论做出了贡献。它为更好地理解黑客马拉松如何塑造学生和教师的态度并促进长期成果奠定了基础,为基于黑客马拉松的学习方法和监测黑客马拉松效果的机会建立了概念框架。
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引用次数: 0
Green innovation ecosystem evolution: Diffusion of positive green innovation game strategies on complex networks 绿色创新生态系统的演变:复杂网络中积极绿色创新博弈策略的扩散
IF 18.1 1区 管理学 Q1 Economics, Econometrics and Finance Pub Date : 2024-05-27 DOI: 10.1016/j.jik.2024.100500
Ren-Jie Zhang , Hsing-Wei Tai , Zheng-Xu Cao , Chia-Chen Wei , Kuo-Tai Cheng

The essence of the evolution of the green innovation ecosystem is the process by which the positive strategy of green innovation spreads in a complex network. In this study, the "Object-Technology-Environment-Management-Culture (OETMC)" structure paradigm of innovation ecosystems is presented, and a causal analysis framework of green innovation ecosystem evolution based on green innovation behavior strategy, supported by green innovation efficiency and focused on green innovation ecosystems is developed. Based on this framework, the structure of the green innovation ecosystem and the diffusion process of positive green innovation in the network are discussed. The results reveal the following. (1) The complexity of the green innovation ecological network has visibly improved, but numerous blank connections remain. These are the key constraints that hinder structural evolution. (2) The appearance of a large number of long-range connections weakens the constraint of geographical distance but also hinders edge nodes from joining the network. (3) The existence of preference attachment and power law distribution of the green innovation ecological network leads to the incomplete convergence of positive green innovation strategy at any initial strategy ratio. (4) Default cost and pollution tax rate ensure the enthusiasm of green innovation actors to seek innovation cooperation by increasing opportunity costs, thus accelerating the formation and reconstruction of the green innovation ecological network. These conclusions provide a decision-making reference for governments to encourage green innovation subjects to formulate targeted policies.

绿色创新生态系统演化的本质是绿色创新的积极策略在复杂网络中传播的过程。本研究提出了创新生态系统的 "对象-技术-环境-管理-文化(OETMC)"结构范式,建立了以绿色创新行为策略为基础、以绿色创新效率为支撑、以绿色创新生态系统为核心的绿色创新生态系统演化因果分析框架。在此框架基础上,讨论了绿色创新生态系统的结构和正向绿色创新在网络中的扩散过程。研究结果表明(1)绿色创新生态网络的复杂性明显提高,但仍存在大量空白连接。这些都是阻碍结构演化的关键制约因素。(2)大量远距离连接的出现削弱了地理距离的约束,但也阻碍了边缘节点加入网络。(3)绿色创新生态网络存在偏好依附和幂律分布,导致在任何初始策略比率下,正向绿色创新策略的不完全收敛。(4)违约成本和污染税率通过增加机会成本保证了绿色创新主体寻求创新合作的积极性,从而加速了绿色创新生态网络的形成和重构。这些结论为政府鼓励绿色创新主体制定有针对性的政策提供了决策参考。
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引用次数: 0
Collaborating for innovation: The inhibiting role of constraints 合作创新:制约因素的抑制作用
IF 18.1 1区 管理学 Q1 Economics, Econometrics and Finance Pub Date : 2024-05-27 DOI: 10.1016/j.jik.2024.100504
Athanasia D. Nalmpanti , Chee Yew Wong , Pejvak Oghazi

There is a growing recognition that firms increase their collaboration breadth by opening their boundaries to more innovation partners, sourcing and integrating complementary knowledge, skills, and resources and, in turn, improving their innovation performance. However, not all firms benefit equally from collaboration breadth. We argue that the literature has not considered important contingency factors that can mitigate such benefits. This paper enhances understanding of the relationship between collaboration breadth and innovation performance by contending, and empirically confirming, that the magnitude and direction of this association depend on the type of constraints the firm faces. Drawing on organizational learning theory, it is argued that firms encountering financial, knowledge, and institutional innovation constraints will compromise the effects of their openness. The empirical findings suggest that innovative firms face challenges balancing trade-offs between a broad collaboration network and high financial, knowledge, and institutional constraints.

越来越多的人认识到,企业通过向更多的创新伙伴开放边界,寻找和整合互补的知识、技能和资源,从而提高合作广度,进而提高创新绩效。然而,并非所有企业都能从合作广度中平等受益。我们认为,相关文献没有考虑到可能会减少这种收益的重要意外因素。本文认为,合作广度与创新绩效之间关系的大小和方向取决于企业面临的约束类型,并通过实证证实了这一点,从而加深了人们对这一关系的理解。本文借鉴组织学习理论,认为企业在遇到财务、知识和制度创新约束时,其开放性的效果会大打折扣。实证研究结果表明,创新型企业面临着在广泛的合作网络与较高的财务、知识和制度约束之间平衡取舍的挑战。
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引用次数: 0
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