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Enhancing sense-making through intellectual capital: Evidence from a healthcare network 通过知识资本增强感性认识:来自医疗保健网络的证据
IF 15.6 1区 管理学 Q1 BUSINESS Pub Date : 2024-10-01 DOI: 10.1016/j.jik.2024.100619
Francesco Schiavone , Federica Zeuli , Claudia Perillo , Anna Bastone

Purpose

The research aims to provide a structured approach for leveraging Intellectual capital (IC) to enhance sense-making within the network, ensuring clarity on the goals and stakeholders involved in each strategy.

Design/methodology/approach

To tackle the research question, an exploratory analysis was conducted to investigate the Campania Oncology Network. Multiple sources of evidence were used to obtain data triangulation.

Findings

We developed a taxonomy of IC-based strategies that enhance sense-making. The analysis allows the identification of the IC activities developed by Campania's Oncology Network to increase the sense of belonging to the network. The activities of health network organisations are used to identify a taxonomy of strategies to enhance sense-making. For each strategy, specific objectives and stakeholders are identified.

Originality/value

This paper offers interesting practical and theoretical implications, presenting a new perspective on the role of IC in organisations.
目的本研究旨在提供一种结构化方法,利用智力资本(IC)加强网络内的感性认识,确保明确每项战略的目标和利益相关者。研究结果我们对基于集成电路的战略进行了分类,以增强感性认识。通过分析,我们确定了坎帕尼亚肿瘤网络为增强网络归属感而开展的集成电路活动。健康网络组织的活动被用于确定增强感性认识的策略分类法。原创性/价值本文提供了有趣的实践和理论意义,为组织中的集成电路作用提供了一个新的视角。
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引用次数: 0
Configurations of resourceful and demanding attributes of organizational culture in US hotels: An innovative approach using topic modeling and fsQCA 美国酒店组织文化中足智多谋和苛刻要求属性的配置:使用主题建模和 fsQCA 的创新方法
IF 15.6 1区 管理学 Q1 BUSINESS Pub Date : 2024-10-01 DOI: 10.1016/j.jik.2024.100582
Kyoung-Joo Lee , Sun-Yong Choi
This study distinguishes itself from existing organizational culture studies by investigating the relatively under-studied theoretical relationship between organizational culture and employer attractiveness. To capture the holistic nature of organizational culture theory, this study adopts configurational analysis, which contrasts resourceful cultural attributes (collaborative, employee development, and fair-compensation cultures) with demanding attributes (result-oriented, overworked, and job-insecurity cultures). This study proposes three configurational propositions of employer attractiveness and employs review-based topic modeling and fuzzy-set quality comparative analysis (fsQCA) to overcome the limitations of traditional survey-based measurement and regression analysis. For the empirical analysis, this study constructs an industry-wide dataset comprising 2209 quarterly samples from 157 hotels over six years, utilizing 54,889 employee reviews posted on Glassdoor in the United States. Topic modeling analysis adopting Latent Dirichlet Allocation extracts the probabilities of six cultural attributes. Finally, the fsQCA generates three groups of 13 configurations, leading to employer attractiveness: a fully resourced culture, a resourced and low-demanding culture, and a fairly compensated overwork culture. The findings confirm the core concepts of configurational analysis in contrast to regression analysis and present novel theoretical, methodological, and practical implications.
本研究有别于现有的组织文化研究,它调查了组织文化与雇主吸引力之间相对研究较少的理论关系。为了把握组织文化理论的整体性,本研究采用了配置分析法,将资源型文化属性(协作文化、员工发展文化和公平报酬文化)与苛刻型文化属性(结果导向文化、过度劳累文化和工作不稳定文化)进行对比。本研究提出了雇主吸引力的三个配置命题,并采用基于评论的主题建模和模糊集质量比较分析(fsQCA)来克服传统的基于调查的测量和回归分析的局限性。为了进行实证分析,本研究利用美国 Glassdoor 网站上发布的 54,889 条员工评论,构建了一个由 157 家酒店六年内 2209 个季度样本组成的全行业数据集。采用 Latent Dirichlet Allocation 的主题建模分析提取了六种文化属性的概率。最后,fsQCA 生成了三组共 13 种配置,从而产生雇主吸引力:资源充足的文化、资源充足且要求不高的文化以及报酬合理的超负荷工作文化。研究结果证实了配置分析与回归分析不同的核心概念,并提出了新的理论、方法和实践意义。
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引用次数: 0
The three greens: Innovation, finance, and taxes—Performance analysis and future implications 三绿:创新、金融和税收--绩效分析和未来影响
IF 15.6 1区 管理学 Q1 BUSINESS Pub Date : 2024-10-01 DOI: 10.1016/j.jik.2024.100627
Ke-Cheng Zhang , Adnan Safi , Bilal Kchouri , Arindam Banerjee , Lu Wang
Addressing climate challenges and achieving the Sustainable Development Goals (SDGs) necessitate a deep understanding of how green policies influence carbon emissions. Therefore, this study explores the impact of green finance, innovation, and taxation on carbon emissions in OECD countries while accounting for economic growth, renewable energy, and energy productivity. Utilizing the method of moment quantile regression analysis, we find that green finance, taxes, and innovation significantly reduce emissions in OECD economies. The impacts of green finance and taxes exhibit an increasing trend, with higher coefficients at higher quantiles. Conversely, green innovation shows a decreasing trend, with coefficients showing lower magnitude at higher quantiles. The results also show that renewable energy and energy productivity significantly mitigate emissions. In contrast, economic growth correlates positively with CO₂ emissions. Our findings highlight the need for robust policies that invest in clean technologies, broaden green financial instruments, and enhance energy efficiency. In line with the frameworks established at COP28, we emphasize the pivotal role of both public and private funding in facilitating the transition to a low-carbon economy.
应对气候挑战和实现可持续发展目标(SDGs)需要深入了解绿色政策如何影响碳排放。因此,本研究在考虑经济增长、可再生能源和能源生产率的同时,探讨了经合组织国家的绿色金融、创新和税收对碳排放的影响。利用矩量回归分析方法,我们发现绿色金融、税收和创新能显著减少经合组织经济体的排放量。绿色金融和税收的影响呈上升趋势,量值越高系数越大。与此相反,绿色创新的影响呈下降趋势,量化值越高,系数越小。结果还显示,可再生能源和能源生产率能显著减少排放。相比之下,经济增长与二氧化碳排放量呈正相关。我们的研究结果突出表明,需要制定强有力的政策,投资于清洁技术,扩大绿色金融工具,提高能源效率。根据 COP28 建立的框架,我们强调公共和私人资金在促进向低碳经济转型中的关键作用。
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引用次数: 0
Changing the sails to survive the storm: Strategies that foster international business model innovation during a crisis 改变风帆,在风暴中生存:危机中促进国际商业模式创新的战略
IF 15.6 1区 管理学 Q1 BUSINESS Pub Date : 2024-10-01 DOI: 10.1016/j.jik.2024.100584
Nuno Fernandes Crespo , Cátia Fernandes Crespo , Graça Silva , Beatriz Barros
Persisting global crises, such as COVID-19, pose significant challenges for international companies. The increase in uncertainty and instability in foreign markets has profoundly affected firms' strategic decisions, forcing them to adapt to dynamic conditions in order to maintain or improve their international performance. Grounded in the dynamic capabilities view, this study examines how exploration and exploitation strategies drive international business model innovation, ultimately affecting international performance and expectations concerning crisis survival during the COVID-19 crisis.
Utilizing survey data from 1455 internationalized companies, we use structural equation modeling to test our hypotheses. The results show that, although both exploration and exploitation strategies foster international business model innovation, exploration has a stronger effect than exploitation. The results further emphasize that international business model innovation has a positive impact not only on the expectation of crisis survival but also on the international performance.
诸如 COVID-19 等持续的全球危机给国际公司带来了重大挑战。国外市场不确定性和不稳定性的增加深刻地影响了企业的战略决策,迫使它们适应动态条件,以保持或提高国际绩效。本研究以动态能力观点为基础,探讨了探索和利用战略如何推动国际商业模式创新,并最终影响国际绩效以及在 COVID-19 危机中的危机生存预期。利用来自 1455 家国际化公司的调查数据,我们使用结构方程模型来检验我们的假设。结果表明,尽管探索战略和利用战略都能促进国际商业模式创新,但探索战略比利用战略的影响更大。结果进一步强调,国际商业模式创新不仅对危机生存预期有积极影响,而且对国际绩效也有积极影响。
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引用次数: 0
Are digital content subscription services still thriving? Analyzing the conflict between innovation adoption and resistance 数字内容订阅服务是否仍在蓬勃发展?分析采用创新与抵制创新之间的冲突
IF 15.6 1区 管理学 Q1 BUSINESS Pub Date : 2024-10-01 DOI: 10.1016/j.jik.2024.100581
Jie Yang, Youngkyung Kwon
Currently, the global market for subscription services is facing a crisis of approaching saturation, prompting increased attention to the Asia-Pacific region. Meanwhile, digital content subscription services in Japan are late in the game but are on a continuous upward trend, indicating significant development potential. Despite a global shift towards digital consumption, Japan's strong preference for physical items such as CDs and books, presents an interesting contrast that warrants further research. This study integrates the innovation diffusion and resistance theories to investigate consumers’ actual usage and continuous purchase intention of digital content subscription services from both positive and negative perspectives. A questionnaire survey of 250 Japanese digital content subscribers yielded the following conclusions: First, compatibility positively influenced actual usage. Second, trialability negatively impacted actual usage. The unique characteristics of digital content subscription services were identified and compared with those of other innovative services. Furthermore, the tradition barrier exhibited a negative effect on actual usage. Last, actual usage was found to significantly and positively impact continuous purchase intention. By understanding the nuances of the Japanese market, companies can develop effective global strategies to cater to diverse consumer segments and remain competitive in an ever-changing digital landscape.
目前,全球订阅服务市场正面临着接近饱和的危机,这促使人们更加关注亚太地区。与此同时,日本的数字内容订阅服务虽然起步较晚,但呈持续上升趋势,显示出巨大的发展潜力。尽管全球都在向数字消费转变,但日本对 CD 和书籍等实体物品的强烈偏好却形成了有趣的对比,值得进一步研究。本研究综合运用创新扩散理论和阻力理论,从积极和消极两个角度研究消费者对数字内容订阅服务的实际使用情况和持续购买意向。通过对 250 名日本数字内容用户进行问卷调查,得出以下结论:首先,兼容性对实际使用产生了积极影响。其次,试用性对实际使用有负面影响。调查发现了数字内容订阅服务的独特性,并将其与其他创新服务进行了比较。此外,传统障碍对实际使用产生了负面影响。最后,研究发现实际使用对持续购买意向有显著的正向影响。通过了解日本市场的细微差别,企业可以制定有效的全球战略,以迎合不同的消费群体,并在不断变化的数字环境中保持竞争力。
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引用次数: 0
Foreign multinational global value chain participation and domestic innovation: Viewing GVCs inside-out and outside-in 外国跨国公司参与全球价值链与国内创新:从内到外和从外到内看待全球价值链
IF 15.6 1区 管理学 Q1 BUSINESS Pub Date : 2024-10-01 DOI: 10.1016/j.jik.2024.100603
Lina Yu , Zenghui Guo , Jing Ning
Two questions persist regarding global value chains (GVCs): First, what are the strategies and pathways through which multinational enterprises (MNEs) integrate and navigate GVCs? Second, what are the characteristics of GVCs in which MNEs participate? An analysis of these questions leads to inside–out and outside–in perspectives on GVCs. The literature on MNEs mostly focuses on the quantity and quality of foreign direct investment rather than on the differences in MNEs’ production activities and structure of GVCs. This study examines the effects of MNEs’ participation in simple and complex GVCs on domestic innovation. We find that the positive effects are mainly driven by MNEs’ downstream participation in simple GVCs. The mechanism tests indicate that MNEs’ upstreamness within simple GVCs negatively affects domestic firms’ absorption capacity and internal R&D and that within simple and complex GVCs negatively affects domestic firms’ export resilience.
关于全球价值链(GVC),一直存在两个问题:首先,跨国企业(MNE)整合和驾驭全球价值链的战略和途径是什么?第二,跨国企业参与的全球价值链有哪些特点?对这些问题的分析引出了关于全球价值链的 "由内而外 "和 "由外而内 "的观点。有关多国企业的文献大多关注外国直接投资的数量和质量,而不是多国企业生产活动的差异和全球价值链的结构。本研究探讨了多国企业参与简单和复杂全球价值链对国内创新的影响。我们发现,积极效应主要是由多国企业参与简单全球价值链的下游活动所驱动的。机制检验表明,多国企业在简单全球价值链中的上游地位会对国内企业的吸收能力和内部研发产生负面影响,而在简单和复杂全球价值链中,多国企业的上游地位会对国内企业的出口恢复能力产生负面影响。
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引用次数: 0
Unlocking greener supply chains: A global innovative perspective on the role of logistics performance in reducing ecological footprints 开启绿色供应链:从全球创新角度看物流绩效在减少生态足迹方面的作用
IF 15.6 1区 管理学 Q1 BUSINESS Pub Date : 2024-10-01 DOI: 10.1016/j.jik.2024.100612
Haoyu Cheng , Hassan Rauf Chaudhry , Irfan Kazi , Muhammad Umar
One of the significant challenges to achieveing the Green Supply Chain Management objectives is the ecological footprint associated with several logistics operations. In this study, we examine the impact of countries' logistics performance on environmental quality. For this purpose, the study collected data from a panel of 43 global economies over the period of 2010–2016. We used a composite index of logistics performance (LPI) to evaluate logistics performance and the ecological footprint (EFP) to assess environmental quality across diverse countries. Our results indicate that improvements in logistics performance are significantly associated with reductions in ecological footprints after controlling the effects of GDP, imports, exports, and adjusted net national income. These results are promising, and our findings highlight that although LPI initially intends to track the logistics performance without any consideration to the environmental concerns, most of its dimensions are indirectly capturing these concerns. These results compel policymakers to pay special attention to logistics performance, which is undoubtedly one of the most significant segments of global supply chains and may have the potential to make these supply chains greener and more environmentally friendly.
实现绿色供应链管理目标的重大挑战之一是与若干物流业务相关的生态足迹。在本研究中,我们考察了各国物流绩效对环境质量的影响。为此,本研究收集了 2010-2016 年间全球 43 个经济体的数据。我们使用物流绩效综合指数(LPI)来评估物流绩效,并使用生态足迹(EFP)来评估不同国家的环境质量。我们的结果表明,在控制了国内生产总值、进口、出口和调整后国民净收入的影响后,物流绩效的提高与生态足迹的减少显著相关。这些结果很有希望,我们的研究结果突出表明,尽管物流绩效指数最初是为了跟踪物流绩效,而没有考虑环境问题,但它的大多数维度都间接反映了这些问题。这些结果促使政策制定者特别关注物流绩效,因为物流绩效无疑是全球供应链中最重要的环节之一,并有可能使这些供应链更加绿色环保。
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引用次数: 0
The challenge of measuring innovation types: A systematic literature review 衡量创新类型的挑战:系统文献综述
IF 15.6 1区 管理学 Q1 BUSINESS Pub Date : 2024-10-01 DOI: 10.1016/j.jik.2024.100620
Alina Stundziene , Vaida Pilinkiene , Mantas Vilkas , Andrius Grybauskas , Mantas Lukauskas
Measuring innovation has long posed a significant challenge and has been the subject of extensive scientific research. Various definitions and measures of innovation exist, and each measurement approach faces limitations. This research aims to conduct a systematic literature review to expose the tendencies in measuring various types of innovation, thereby revealing different approaches, challenges, and limitations. This paper systemises and groups indicators, highlighting similarities and differences in measuring various innovation types. The systematic literature review includes 172 papers from the WoS Core Collection and Scopus databases, presenting innovation indicators across nine types of innovation: product, process, service, technological, management (or organizational, administrative), business model, supply chain, green (or environmental, eco), and open innovation. The analysis reveals that researchers often employ a broad range of indicators, many of which are not even closely aligned with specific innovation types. Accordingly, this paper offers recommendations for selecting indicators tailored to innovation type.
长期以来,衡量创新一直是一项重大挑战,也是广泛科学研究的主题。创新的定义和衡量标准多种多样,每种衡量方法都面临着局限性。本研究旨在进行系统的文献综述,揭示衡量各类创新的趋势,从而揭示不同的方法、挑战和局限性。本文对指标进行了系统化和分组,强调了衡量各种创新类型的异同。系统性文献综述包括 WoS Core Collection 和 Scopus 数据库中的 172 篇论文,介绍了九种创新类型的创新指标:产品、流程、服务、技术、管理(或组织、行政)、商业模式、供应链、绿色(或环境、生态)和开放式创新。分析表明,研究人员经常采用范围广泛的指标,其中许多指标甚至与特定的创新类型并不密切相关。因此,本文提出了针对创新类型选择指标的建议。
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引用次数: 0
Aligning innovative banks’ sustainability strategies with customer expectations and perceptions: The CSR feedback framework 使创新型银行的可持续发展战略与客户的期望和看法相一致:企业社会责任反馈框架
IF 15.6 1区 管理学 Q1 BUSINESS Pub Date : 2024-10-01 DOI: 10.1016/j.jik.2024.100596
Roberta Costa , Francesca Di Pillo
In the ever-evolving banking landscape, effectively addressing sustainability concerns while meeting customer expectations is essential. This study introduces an innovative Corporate Social Responsibility (CSR) Feedback Framework designed to align the banks’ sustainability strategies with customer perceptions and expectations. The framework utilizes a comprehensive approach by integrating customer feedback on CSR through a survey-based methodology grounded in the Global Reporting Initiative (GRI) guidelines. It features the novel CSR Feedback Matrix to evaluate the degree to which a bank's sustainability strategy aligns with customer expectations and satisfaction, while also comparing these factors against those of competitors within the industry. Additionally, the framework employs the TOPSIS technique to calculate a Critical CSR Score (CCS), ranking sustainability aspects based on their level of criticality. The findings reveal key areas where banks can enhance their CSR efforts to better meet customer requirements. Furthermore, the analysis of customer segmentation by demographic factors provides actionable insights for developing targeted CSR strategies tailored to diverse customer needs and preferences. This research contributes to the ongoing dialogue regarding sustainability strategies from a customer-centric perspective, providing practical guidance for managers to foster positive customer relationships while advancing corporate responsibility.
在不断变化的银行业环境中,在满足客户期望的同时有效解决可持续发展问题至关重要。本研究介绍了一个创新的企业社会责任(CSR)反馈框架,旨在使银行的可持续发展战略与客户的看法和期望保持一致。该框架采用综合方法,通过基于全球报告倡议组织(GRI)指南的调查方法,整合客户对企业社会责任的反馈。该框架采用新颖的企业社会责任反馈矩阵来评估银行的可持续发展战略与客户期望和满意度的一致程度,同时将这些因素与行业内的竞争对手进行比较。此外,该框架还采用了 TOPSIS 技术来计算关键企业社会责任得分(CCS),根据可持续发展方面的关键程度进行排序。研究结果揭示了银行可以加强企业社会责任工作的关键领域,以更好地满足客户的要求。此外,按人口统计因素对客户细分的分析为制定针对不同客户需求和偏好的有针对性的企业社会责任战略提供了可操作的见解。这项研究从以客户为中心的视角出发,为正在进行的有关可持续发展战略的对话做出了贡献,为管理者在推进企业责任的同时培养积极的客户关系提供了实用指导。
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引用次数: 0
Digital capabilities and metaverse entrepreneurial performance: Role of entrepreneurial orientation 数字化能力与元全球化创业绩效:创业导向的作用
IF 15.6 1区 管理学 Q1 BUSINESS Pub Date : 2024-10-01 DOI: 10.1016/j.jik.2024.100617
Shaofeng Wang , Hao Zhang
This study examines the influence of digital capabilities in sculpting entrepreneurial orientation (EO) and enhancing metaverse entrepreneurial performance (MEP). Grounded in the theoretical frameworks of the resource-based view (RBV) and dynamic capability theory (DCT), this research explains the mechanisms through which three facets of digital capabilities (infrastructure, business spanning, and proactive stance) cultivate an ecosystem conducive to entrepreneurial expansion and efficacy within the metaverse. Based on a data set of 403 metaverse entrepreneurs, a multifaceted analytical approach is applied. Partial least squares structural equation modeling (PLS-SEM) is used to assess latent variable relationships. Importance-performance map analysis (IPMA) is used to evaluate the performance and importance of various constructs. Fuzzy-set qualitative comparative analysis (fsQCA) is used to identify complex causal relationships. Collectively, these techniques enable the examination of the interplay among digital capabilities, EO, and MEP. The empirical findings show the positive impact of digital capabilities on EO and MEP, with EO mediating this relationship. These results underscore the need for metaverse entrepreneurs to improve their digital capabilities and EO to achieve enhanced performance within this dynamic entrepreneurial ecosystem.
本研究探讨了数字化能力在塑造创业导向(EO)和提高元全球化创业绩效(MEP)方面的影响。本研究立足于基于资源的观点(RBV)和动态能力理论(DCT)的理论框架,解释了数字能力的三个方面(基础设施、业务跨越和积极主动的姿态)在元海外培育有利于创业扩张和提高效率的生态系统的机制。基于 403 名元海外创业者的数据集,我们采用了一种多方面的分析方法。采用偏最小二乘结构方程模型(PLS-SEM)评估潜在变量关系。重要性-绩效图分析法(IPMA)用于评估各种构造的绩效和重要性。模糊集定性比较分析(fsQCA)用于确定复杂的因果关系。总之,这些技术能够检查数字能力、电子设备和人力资源管理之间的相互作用。实证研究结果表明,数字化能力对企业运营和企业环保产生了积极影响,而企业运营则是这种关系的中介。这些结果突出表明,在这个充满活力的创业生态系统中,元数据创业者需要提高自己的数字化能力和EO,以实现更高的绩效。
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引用次数: 0
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Journal of Innovation & Knowledge
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