This study explores hikers’ preferences for resilience-oriented and technology-integrated trail services in Mount Semeru, Indonesia, a prominent hiking destination recently affected by pandemic restrictions and volcanic hazards. Utilizing a CE method supported by Random Parameter Logit (RPL) and Latent Class Models (LCM), the study investigates five key attributes: wayfinding information support, alert systems, emergency reporting, pre-hike education, and willingness to pay more. Findings reveal a strong preference for digital enhancements such as interactive offline wayfinding information, live alerts via mobile applications, AR/VR-based learning, and emergency reporting systems that function with limited signal coverage. The model identifies three hypothetical service improvement scenarios based on user preferences: basic tech enhancement, smart risk response, and integrated smart trail. The highest Marginal Willingness to Pay More (MWTPM) is associated with AR/VR-based pre-hike education (IDR 31,016.95), followed by automated emergency reporting (IDR 30,932.20), and live alert systems (IDR 28,536.74). These results underscore the demand for innovative and adaptive safety infrastructures in hiking tourism. The study contributes to the evolving discourse on the geographies and mobilities of hiking in the Anthropocene, offering practical implications for trail management, destination development, and digital transition in post-pandemic tourism recovery.
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