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The Future of Marketing and Marketing Education 市场营销和市场营销教育的未来
IF 2.4 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2024-09-07 DOI: 10.1177/02734753241269838
Dhruv Grewal, Abhijit Guha, Cinthia Beccacece Satornino, Marc Becker
Employers expect university graduates seeking entry-level marketing jobs to be well-versed in contemporary topics, such as sustainable development, digital marketing, big data, analytics, and the role of artificial intelligence (AI) in both traditional and contemporary marketing domains. Because many of today’s cutting-edge technological advances are deeply relevant to marketing, marketing educators must reconsider how they prepare marketing students to enter the technology-enabled world and workforce. The authors propose that marketing educators adapt their teaching of foundational marketing concepts to reflect the technology-augmented marketing era. Such reconsiderations span multiple arenas, including how classes are conducted, which topics are covered, how assignments are crafted, and how technology—and AI and generative artificial intelligence (gen AI) in particular—will transform future marketing roles. The authors also suggest ways educators can modify and reimagine existing marketing courses to prepare students for a successful entry into technology-enabled marketing jobs, as exemplified with some sample class assignments.
雇主希望寻求初级市场营销工作的大学毕业生精通当代主题,如可持续发展、数字营销、大数据、分析以及人工智能(AI)在传统和当代市场营销领域中的作用。由于当今许多前沿技术进步与市场营销密切相关,市场营销教育工作者必须重新考虑如何培养市场营销专业学生进入技术驱动的世界和劳动力市场。作者建议市场营销教育工作者调整基础市场营销概念的教学,以反映技术增强的市场营销时代。这种重新考虑涉及多个领域,包括如何上课、涵盖哪些主题、如何布置作业,以及技术--尤其是人工智能和生成式人工智能(gen AI)--将如何改变未来的营销角色。作者还建议教育工作者如何修改和重新构想现有的市场营销课程,为学生成功进入技术驱动的市场营销工作岗位做好准备,并以一些课堂作业范例为例进行了说明。
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引用次数: 0
Students as Value Co-Creators in the Business Education Ecosystem 学生是商业教育生态系统中的价值共同创造者
IF 2.4 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2024-08-19 DOI: 10.1177/02734753241267762
Maria Petrescu, John T. Gironda, Anjala S. Krishen, Adina Dudau, J.Ricky Fergurson, Steven A. Stewart, Philip Kitchen, Monica Fine
Departing from the dyadic paradigm of students versus business schools in marketing and business education, this article utilizes a pluralistic perspective to account for and investigate various stakeholder groups’ value expectations and roles as we develop and examine a value co-creation ecosystem framework for marketing and business education. Service-Dominant Logic and Authority Theory are used as theoretical lenses along with a mixed-method approach to conduct three studies: (a) a fuzzy-set qualitative comparative analysis (fsQCA), (b) a qualitative conceptual mapping content analysis, and (c) a three-round quantitative Delphi study. The results provide insights into the differing elements of value and level of authority expected by various stakeholders in marketing education. This research significantly contributes to the pluralist perspective, gaining ground in business education research by extending previous work. In addition, the article contributes to the Service-Dominant Logic and Authority Theory literature by integrating the two to improve the explanatory power of value co-creation ecosystems to an expertise-led service such as marketing education. Theoretically, integrating Service-Dominant Logic and Authority Theory generates fruitful avenues to uncover what matters to business school education stakeholders.
本文从市场营销和商业教育中学生与商学院的二元对立范式出发,在开发和研究市场营销和商业教育的价值共创生态系统框架时,采用多元视角来解释和研究不同利益相关者群体的价值期望和角色。文章以服务主导逻辑(Service-Dominant Logic)和权威理论(Authority Theory)为理论视角,采用混合方法开展了三项研究:(a)模糊集定性比较分析(fsQCA);(b)定性概念图内容分析;(c)三轮定量德尔菲研究。研究结果深入揭示了市场营销教育中各利益相关方所期望的不同价值要素和权威程度。这项研究极大地促进了多元化视角的发展,通过扩展以往的研究工作,在商业教育研究中占据了一席之地。此外,文章通过整合服务主导逻辑和权威理论,提高了价值共创生态系统对市场营销教育等专业知识主导型服务的解释力,为服务主导逻辑和权威理论文献做出了贡献。从理论上讲,将服务主导逻辑和权威理论结合起来,可为揭示商学院教育利益相关者的关注点提供富有成效的途径。
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引用次数: 0
Embedding the United Nations Sustainable Development Goals (SDGs) in Marketing Education 将联合国可持续发展目标(SDGs)纳入市场营销教育
IF 2.4 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2024-07-26 DOI: 10.1177/02734753241244573
Ranjit Voola, Carmela Bosangit, Michael Polonsky, Al Rosenbloom, Paromita Goswami
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引用次数: 0
The Importance of Brand Equity in the Business of Marketing Education 品牌资产在营销教育事业中的重要性
IF 2.4 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2024-07-25 DOI: 10.1177/02734753241263111
Donald R. Bacon
College graduates earn higher wages than noncollege graduates, but questions remain about the degree to which this wage difference is driven by learning in college or by the signal that the degree sends to employers. Based on a review of the literature, I propose that the value of a marketing degree is much less related to learning marketing than it is to the business school’s brand equity. A business school with strong brand equity can be more selective in admissions decision making, which in turn leads to increased graduate success and further builds the school’s brand equity. This brand-centric perspective resolves several persistent questions including why student evaluations of teaching are so important in business schools, why improvements in learning are underfunded, and why marketing education research is under-emphasized. Implications and recommendations for future research are discussed.
大学毕业生的工资高于非大学毕业生,但这种工资差异在多大程度上是由大学学习驱动的,还是由学位向雇主发出的信号驱动的,这个问题仍然存在。基于对文献的回顾,我提出,市场营销学位的价值与学习市场营销的关系远小于与商学院品牌资产的关系。拥有强大品牌资产的商学院在招生决策时会更加挑剔,这反过来又会提高毕业生的成功率,进一步建立学校的品牌资产。这种以品牌为中心的观点解决了几个长期存在的问题,包括为什么学生对商学院教学的评价如此重要,为什么改善学习的资金不足,以及为什么市场营销教育研究没有得到足够的重视。本文还讨论了未来研究的意义和建议。
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引用次数: 0
Enhancing Legitimacy: A Pathway to Strategy Renewal of Business Schools 增强合法性:商学院战略更新之路
IF 2.4 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2024-07-25 DOI: 10.1177/02734753241265278
Bodo B. Schlegelmilch
The rise of business schools around the globe has been a success story. However, paradigmatic changes in technology, fundamental shifts in values and major demographic developments have put business schools on the defensive. Students question whether business schools still adequately prepare them for their future careers, managers are concerned about the relevance of business schools’ research output, and some stakeholders even debate whether business schools prioritize profit and neoliberal values over societal needs. Consequently, there is an urgent need for business schools to enhance their legitimacy. This article offers a pathway to the strategic renewal of business schools. Using a Socratic questioning approach, we propose a guide to review a business school’s key strategic decisions. This offers insights on selecting a competitive positioning that aligns external stakeholder demands with the resources and capabilities of a business school.
全球商学院的崛起是一个成功的故事。然而,技术范式的变化、价值观的根本转变以及人口结构的重大发展,使商学院处于守势。学生质疑商学院是否仍能为他们未来的职业生涯做好充分准备,管理者担心商学院研究成果的相关性,一些利益相关者甚至争论商学院是否将利润和新自由主义价值观置于社会需求之上。因此,商学院迫切需要提高其合法性。本文为商学院的战略复兴提供了一条途径。我们采用苏格拉底式的提问方法,提出了一个审查商学院关键战略决策的指南。这为我们选择竞争定位提供了启示,这种定位应使外部利益相关者的需求与商学院的资源和能力相一致。
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引用次数: 0
Can I See Your Answers? Applying the Fishbowl Method in Marketing Analytics Classes 我能看看你的答案吗?在营销分析课程中应用鱼缸法
IF 2.4 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2024-06-22 DOI: 10.1177/02734753241259974
Han-Ling Jiang, Lin-Hua Lu, Tsunwai Wesley Yuen, Yu-Lun Liu, Conrad Coelho
Data-driven marketing analytics courses are integral to modern business management degrees in universities, yet many graduates focus solely on single, separated data analysis techniques during their learning process, hindering effective integration and practical performance. This study proposes that employing the Fishbowl method, which divides students into “fish” or “observers” to facilitate active problem-solving and analytical reflection, can effectively empower students to augment their learning and performance in marketing analysis by strengthening their metacognition. This research also explores the moderating effects of task complexity and students’ divergent thinking. Two field experiments (41 Cohort 22/23 students in Study 1; 39 Cohort 23/24 students in Study 2) were implemented. The results revealed that the Fishbowl method significantly enhances students’ metacognition, which affects their task-solving performance. Furthermore, students with higher (lower) divergent thinking perform better and are better suited to the observer (fish) roles. This moderating effect was strengthened when the task complexity was high. This study bridges the use of the Fishbowl method with the enhancement of metacognition in the context of marketing analytics courses. Appropriate utilization of the Fishbowl method during marketing analytics courses, along with grouping students based on their thinking traits, can significantly enhance learning effectiveness and performance.
数据驱动的营销分析课程是现代大学商业管理专业不可或缺的课程,然而许多毕业生在学习过程中只关注单一、分离的数据分析技术,阻碍了有效整合和实践表现。本研究提出,采用鱼缸法将学生分为 "鱼 "或 "观察者",以促进学生主动解决问题和分析反思,可有效增强学生的元认知能力,从而提高他们在营销分析中的学习和表现。本研究还探讨了任务复杂性和学生发散思维的调节作用。本研究进行了两次实地实验(研究 1:41 名 22/23 级学生;研究 2:39 名 23/24 级学生)。结果显示,鱼缸教学法能显著提高学生的元认知,从而影响他们的任务解决能力。此外,发散思维较高(较低)的学生表现更好,更适合担任观察者(鱼)的角色。当任务复杂度较高时,这种调节作用会加强。本研究将鱼缸法的使用与在营销分析课程中增强元认知联系起来。在营销分析课程中适当使用鱼缸法,并根据学生的思维特征进行分组,可以显著提高学习效率和成绩。
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引用次数: 0
From Talk to Action: How Small Steps Can Make a Big Impact in Marketing Education for Climate Action 从谈论到行动:小步骤如何在气候行动营销教育中产生大影响
IF 2.4 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2024-03-14 DOI: 10.1177/02734753241232326
Isabel Rodriguez-Tejedo, Cristina Etayo
This study analyzes the effectiveness of two low-cost and easy-to-implement activities (a brief talk and a case discussion) in engendering interest and awareness toward climate action in a typical Principles of Marketing course. Our findings indicate that, consistent with existing research, women are more likely to be concerned about climate change and more willing to contribute to its mitigation. We found that the talk alone had limited effects, only increasing the likelihood of students reporting the importance of climate change education in their business degree and marketing classes. However, the combined approach of talk and case discussion had a more far-reaching impact, as students reported, for example, a higher willingness to donate, volunteer, and change behavior. These results suggest that even a limited and easily applied intervention can have positive effects on the achievement of Sustainable Development Goal (SDG) 13.
本研究分析了在一门典型的《市场营销原理》课程中,两种成本低、易于实施的活动(简短谈话和案例讨论)在激发学生对气候行动的兴趣和意识方面的效果。我们的研究结果表明,与现有研究一致,女性更有可能关注气候变化,也更愿意为减缓气候变化做出贡献。我们发现,单独谈话的效果有限,只是增加了学生报告气候变化教育在其商业学位和市场营销课程中的重要性的可能性。然而,讲座和案例讨论相结合的方法却产生了更深远的影响,例如,学生们表示更愿意捐款、做志愿者和改变行为。这些结果表明,即使是有限且易于应用的干预措施,也能对可持续发展目标(SDG)13 的实现产生积极影响。
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引用次数: 0
What Is the Future of Marketing Education? 市场营销教育的未来是什么?
IF 2.4 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2024-03-04 DOI: 10.1177/02734753231220115
Victoria L. Crittenden
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引用次数: 0
Embedding the Sustainable Development Goals Into Higher Education Institutions’ Marketing Curriculum 将可持续发展目标纳入高等教育机构的营销课程
IF 2.4 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2024-02-26 DOI: 10.1177/02734753241231182
Barbara Tomasella, Bilal Akbar, Alison Lawson, Richard Howarth, Rebecca Bedford
The 21st century’s growing societal and environmental challenges are ubiquitous. The combination of knowledge, values, mindsets, and abilities needed to address these challenges requires educating society about the simultaneous pursuit of economic, environmental, and social goals as advocated by the United Nations’ (UN) Sustainable Development Goals (SDGs). This research aims to review the academic literature on how Higher Education Institutions incorporate the SDGs into the marketing curriculum. In this regard, the expected outcome is to assist marketing academics in developing a curriculum aligned with the SDGs. An integrative literature review including 40 articles led to three core themes: Integration, Transformation, and Leadership. Building on these themes, the article contributes to marketing education through the 3Es framework (Engage, Expand, Enact) for embedding the SDGs in the marketing curriculum: “Engage” integrates sustainability knowledge into the existing marketing curriculum by fostering debates and reflection around the SDGs. “Expand” transforms values and attitudes among marketing students and staff using transformative and experiential pedagogical tools. This leads to “Enact” with leadership and partnerships within and outside the university, which leads to collaborative actions aligned with the SDGs.
21 世纪日益严峻的社会和环境挑战无处不在。要将应对这些挑战所需的知识、价值观、思维方式和能力结合起来,就必须教育社会同时追求联合国(UN)可持续发展目标(SDGs)所倡导的经济、环境和社会目标。本研究旨在回顾有关高等教育机构如何将可持续发展目标纳入市场营销课程的学术文献。在这方面,预期成果是协助营销学术界开发与可持续发展目标相一致的课程。通过对 40 篇文章进行综合文献综述,得出了三个核心主题:整合、转型和领导力。在这些主题的基础上,文章通过 3Es 框架(Engage、Expand、Enact)将可持续发展目标纳入市场营销课程,为市场营销教育做出贡献:"参与 "通过促进围绕可持续发展目标的辩论和反思,将可持续发展知识融入现有的市场营销课程。"拓展 "利用变革和体验式教学工具转变市场营销专业学生和教职员工的价值观和态度。这将导致 "付诸行动",在大学内外发挥领导作用并建立合作伙伴关系,从而采取与可持续发展目标相一致的合作行动。
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引用次数: 0
Temporal Motivation Theory: Punctuality Is a Matter of Seconds 时间动机理论:守时是分秒必争的事
IF 2.4 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2024-02-26 DOI: 10.1177/02734753241232564
Stephen Bok, James Shum, Maria Lee
Time management is essential for strong strategic business planning and marketing campaigns. Having sufficient time to complete essential planning is important, as is the punctuality of meeting deadlines. Temporal Motivation Theory (TMT) explains the relationship between deciding to perform a task and expected incentives, consequences, and the cost of delay. We analyzed the time (in seconds) that business students submitted weekly quizzes before Saturday night deadlines (1,587 quiz submissions). Self-discipline was measured as a student’s self-evaluation of their ability to start tasks promptly. We find that self-discipline, by itself, was associated with lower average quiz scores. However, self-discipline combined with greater punctuality was associated with higher quiz scores. High self-discipline associated with low emotional stability resulted in earlier average quiz submissions, which resulted in higher quiz scores than submitting work closer to deadlines. These results indicate using internal pressure like anxiety to initiate studying and completing schoolwork can lead to better academic performance. Based on TMT, students appear to use deadlines to reverse calculate the amount of time before a consequential deadline. This translates into a form of negative reinforcement (avoidance), as opposed to positive reinforcement for punctuality. Implications for business marketing students and academicians are discussed.
时间管理对于强有力的战略业务规划和营销活动至关重要。有足够的时间完成基本规划非常重要,准时在截止日期前完成也很重要。时间动机理论(TMT)解释了决定执行一项任务与预期奖励、后果和延迟成本之间的关系。我们分析了商科学生在周六晚截止日期前提交每周测验的时间(以秒为单位)(共提交了 1,587 份测验)。自律性是指学生对自己及时开始任务的能力的自我评价。我们发现,自律本身与较低的测验平均分有关。然而,自律与守时相结合,则能获得更高的测验分数。高自律性与低情绪稳定性相关联,导致更早地提交平均测验分数,从而比在截止日期前提交作业获得更高的测验分数。这些结果表明,利用焦虑等内在压力来启动学习和完成学业,可以提高学习成绩。根据 TMT,学生似乎会利用最后期限来反向计算距离最后期限的时间。这相当于一种负强化(回避),而不是对守时的正强化。本文讨论了对商业营销专业学生和学者的启示。
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引用次数: 0
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Journal of Marketing Education
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