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Digital Marketing and Analytics Education: A Systematic Review 数字营销和分析教育:系统回顾
IF 2.4 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2023-04-25 DOI: 10.1177/02734753231166414
Christine Ye, Yuna Kim, Yoon-Na Cho
Advances in digital technologies coupled with the explosion of data are transforming the marketing education landscape at a rapid pace. Given the scale and speed of digital disruption in today’s industry, marketing academics face ongoing challenges of addressing the theory–practice gap, which will only accelerate. The purpose of the current study is to gain a better understanding of the current state of digital/social media marketing and analytics education through a review of past pedagogical research in the realm of digital/social media marketing and marketing analytics. The collected database ( N = 54) was analyzed based on their category and scope, and sub-themes within each category. Our findings indicate that while business schools have been diligent in introducing important skill sets to their curriculum, the approach has been predominately tactical, rather than driven by an overarching strategic plan. Based on the findings, we discuss the implications for marketing educators and directions for future research that can help bridge the theory–practice gap as we proceed in the future data-driven digital environments.
数字技术的进步加上数据的爆炸性增长,正在迅速改变营销教育的格局。考虑到当今行业数字化颠覆的规模和速度,营销学者在解决理论与实践差距方面面临着持续的挑战,这只会加速。本研究的目的是通过回顾过去在数字/社交媒体营销和营销分析领域的教学研究,更好地了解数字/社交媒介营销和分析教育的现状。收集的数据库(N=54)根据其类别和范围以及每个类别中的子主题进行分析。我们的研究结果表明,尽管商学院一直在努力将重要的技能引入课程,但这种方法主要是战术性的,而不是由总体战略计划驱动的。基于这些发现,我们讨论了对营销教育工作者的影响和未来研究的方向,这些研究可以帮助我们在未来数据驱动的数字环境中弥合理论与实践的差距。
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引用次数: 1
Light Bulb Moments: Where Do Student Entrepreneurs Get Their Ideas 灯泡时刻:学生企业家的想法从何而来
IF 2.4 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2023-04-20 DOI: 10.1177/02734753231166710
Stern Neill, Mark Bieraugel
Understanding how to support creative ideation is an important, yet, elusive, issue for marketing educators. To shed light, this study proposes ideation as a malleable state influenced by “outside-the-brain” resources. By examining venture concept ideation, this study captures the ideation–environment relationship using experience sampling to tap into the daily lives of student entrepreneurs. The findings identify how entrepreneurial ideas emerge from specific external interactions and engagements, which are contextualized using two Japanese conceptualizations of space, ba (場) and ma (間). The results inform both marketing education and entrepreneurial marketing.
对于营销教育工作者来说,理解如何支持创造性思维是一个重要但难以捉摸的问题。为了阐明这一点,这项研究提出意念是一种受“大脑外部”资源影响的可塑状态。通过考察创业概念构思,本研究使用经验抽样来挖掘学生创业者的日常生活,捕捉构思与环境的关系。研究结果确定了创业思想是如何从特定的外部互动和参与中产生的,这些互动和参与是利用日本对空间的两种概念来进行情境化的(場) 和ma(間). 研究结果为营销教育和创业营销提供了依据。
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引用次数: 0
Enhancing Students’ Understanding of Social Media Marketing and the Use of Advertising and Public Relations Terminology Within IMC: A Participatory Action Research Project 提高学生对社交媒体营销的理解以及IMC中广告和公共关系术语的使用:一个参与式行动研究项目
IF 2.4 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2023-03-31 DOI: 10.1177/02734753231162610
S. Laurie, K. Mortimer, Matthew Holtz, Billy Little
The rapid growth of social media popularity and consequently social media marketing is creating a challenge in terms of the appropriate teaching strategy. Advances in technology are racing ahead of clear terminology. The definitions of Public Relations (PR) and Advertising are being widened to encompass more digital activities and this turf war is causing confusion within the industry, the academic world, and the classroom. This article addresses the need for more research on teaching social media marketing from a strategic perspective based on Integrated Marketing Communications (IMC) objectives. It explores the use of the Paid/Owned/Earned Media (POEM) framework as a form of engaged pedagogy and part of the Active Blended Learning framework. Adopting a Participatory Action Research (PAR) approach, 40 student applications of the POEM framework were analyzed, and the results indicate that it enables students to identify activities within an integrated campaign and their impact on the customer journey. These results were supported by a qualitative analysis of the views of three experienced educators in this field. It is proposed that the application of classifications, such as Paid, Owned, and Earned media, are more useful when teaching social media marketing within IMC than the classifications of Advertising and PR.
社交媒体的迅速普及以及随之而来的社交媒体营销在恰当的教学策略方面带来了挑战。技术的进步远远超过了清晰的术语。公共关系(PR)和广告的定义正在扩大,以涵盖更多的数字活动,这种地盘之争正在工业界、学术界和课堂上引起混乱。本文从基于整合营销传播(IMC)目标的战略角度探讨了对教学社交媒体营销进行更多研究的必要性。它探讨了付费/自有/免费媒体(POEM)框架作为参与式教学法的一种形式和主动混合学习框架的一部分的使用。采用参与式行动研究(PAR)方法,分析了40个学生对POEM框架的应用,结果表明,它使学生能够识别整合活动中的活动及其对客户旅程的影响。这些结果得到了对该领域三位经验丰富的教育者观点的定性分析的支持。有人建议,在教授IMC内的社交媒体营销时,使用付费媒体、自有媒体和免费媒体等分类比使用广告和公关分类更有用。
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引用次数: 1
The (R)evolution of Marketing Education 市场营销教育的演变
IF 2.4 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2023-03-22 DOI: 10.1177/02734753221146713
Victoria L. Crittenden
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引用次数: 0
Inclusivity and Diversity: A Systematic Review of Strategies Employed in the Higher Education Marketing Discipline 包容性与多样性:高等教育市场营销学科策略的系统评价
IF 2.4 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2023-03-16 DOI: 10.1177/02734753231159010
Aimee S. Riedel, A. Beatson, U. Gottlieb
This paper reports on a systematic review into inclusivity and diversity in the higher education marketing discipline. Thirty-one studies met the inclusion criteria and are analyzed to identify the inclusion and diversity identities that have been studied, synthesize strategies that have been identified as successful in supporting inclusion and diversity in the classroom and propose a future research agenda to further scholarly understanding within the marketing discipline. The findings suggest that most prior studies have focused on cultural diversity or diversity in general, and the strategies identified as effective were (a) utilizing technology to support inclusion and diversity, (b) developing curriculum that takes into consideration the diverse society we live in, (c) integrating projects into curriculum that are focused on diversity and inclusion, and (d) considering extra-curricular activities to deepen students’ inclusivity and diversity skills.
本文对高等教育营销学科的包容性和多样性进行了系统的回顾。31项研究符合包容性标准,并进行了分析,以确定所研究的包容性和多样性身份,综合已被确定为在课堂上成功支持包容性和多样化的策略,并提出未来的研究议程,以进一步加深市场学学科的学术理解。研究结果表明,大多数先前的研究都集中在文化多样性或总体多样性上,被确定为有效的策略是(a)利用技术支持包容性和多样性,(b)制定考虑到我们生活的多元化社会的课程,(c)将项目纳入以多样性和包容性为重点的课程,以及(d)考虑课外活动,以加深学生的包容性和多样性技能。
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引用次数: 1
Simulations or Client Projects? Aligning Social Media Skills Development to Industry Expectations 模拟还是客户项目?将社交媒体技能发展与行业期望保持一致
IF 2.4 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2023-02-04 DOI: 10.1177/02734753231152156
Nicole Beachum, Alexandra Krallman
Social media is rapidly growing and evolving from the introduction of new platforms to platform-specific innovations. The dynamic nature of social media makes it difficult for even practitioners to keep up; therefore, the gap between academia and industry continues to grow. This gap presents significant challenges for marketing educators to keep course content current so students are ready for the workforce. To identify which types of social media pedagogical assessments best meet industry needs and make recommendations for bridging this gap, this article uses a three-study approach consisting of content analysis of job descriptions, practitioner interviews, and student perceptions of two commonly used pedagogical assessments: simulations and client-based projects. Results show the critical need for social media meta-skills and technical skills, with client-based projects significantly improving meta-skill acquisition by undergraduate students compared with simulations alone. Practical implications for helping educators improve market-ready graduates for entry-level jobs with a social media component are discussed.
社交媒体正在迅速发展,从引入新平台到特定平台的创新。社交媒体的动态性使得即使是从业者也很难跟上;因此,学术界和工业界之间的差距不断扩大。这一差距给市场营销教育工作者带来了重大挑战,他们需要保持课程内容的最新状态,以便学生为就业做好准备。为了确定哪种类型的社交媒体教学评估最符合行业需求,并提出弥合这一差距的建议,本文采用了一种三项研究的方法,包括对工作描述的内容分析、从业者访谈以及学生对两种常用教学评估的看法:模拟和基于客户的项目。结果显示,人们迫切需要社交媒体元技能和技术技能,与单独的模拟相比,基于客户的项目显著提高了本科生的元技能获取。讨论了通过社交媒体组件帮助教育工作者提高准备进入市场的毕业生从事入门级工作的实际意义。
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引用次数: 1
Using Classroom-Run Virtual Startup Incubator to Facilitate Experiential Learning Experiences and Global Marketing Alliances 利用课堂运行的虚拟创业孵化器促进体验式学习体验和全球营销联盟
IF 2.4 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2022-12-13 DOI: 10.1177/02734753221141637
Adesegun Oyedele, Emily S. Goenner, Maria Guadalupe Alba Aguilar, Robert H. Scarlett
The purpose of this study was to fill the gaps in the literature in terms of understanding how marketing and international entrepreneurship educators have responded to the impact of the pandemic on experiential learning pedagogy in developing countries. To address these gaps in the literature, this article conceptualizes a Classroom-run Virtual Startup Incubator (CVSI) program as a virtual learning space for seamless collaboration, networking and relationship building among multiple stakeholders across borders to inspire students to create startups and marketing alliances in marginalized communities. This article extends the KNOW-DO-BE model to include the OPERATE dimension to encourage innovation, experimentation, failure, and collaboration opportunities among the participants on the CVSI platform. Also, the study shows that relational/network approaches such as the resource dependence theory are important lenses for understanding participants’ experiences on the CVSI platform. These theoretical contributions are based on the analysis of the qualitative case studies gathered from the experiential learning experiences of students and mentors who participated in the CVSI program.
这项研究的目的是填补文献中的空白,了解营销和国际创业教育工作者如何应对疫情对发展中国家体验式学习教学法的影响。为了填补文献中的这些空白,本文将课堂运营的虚拟创业孵化器(CVSI)计划概念化为一个虚拟学习空间,在跨国界的多个利益相关者之间进行无缝协作、建立网络和建立关系,以激励学生在边缘化社区创建创业公司和营销联盟。本文扩展了KNOW-DO-BE模型,将OPERATE维度包括在内,以鼓励CVSI平台上参与者之间的创新、实验、失败和协作机会。此外,研究表明,资源依赖理论等关系/网络方法是理解参与者在CVSI平台上体验的重要视角。这些理论贡献是基于对从参与CVSI项目的学生和导师的经验学习经历中收集的定性案例研究的分析。
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引用次数: 1
Examining the Effects of Student–Faculty Ethnic Similarity and Level of Group Representation on Teaching Evaluations 考察师生种族相似性和群体代表性水平对教学评价的影响
IF 2.4 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2022-11-29 DOI: 10.1177/02734753221138956
T. Louie, Marissa Y. H. Nishijima
This research explores if student and faculty ethnic similarity produces more favorable teaching evaluations, and if the effect is enhanced when ethnic group representation on campus is low. When student and faculty ethnicity was similar, (a) students from low-representation groups provided the highest evaluations, and (b) students from high-representation groups showed both “more favorable” and “less favorable” evaluations. Evidence suggests that the pattern of findings was strong for qualitatively oriented courses, with the results for quantitative classes less conclusive. Discussion focuses on potential influences to ethnic similarity effects, applications to real-world settings, and future research.
本研究探讨学生和教师的种族相似性是否会产生更有利的教学评价,以及当校园中种族代表性较低时,这种效果是否会增强。当学生和教师种族相似时,(a)来自低代表性群体的学生给出了最高的评价,(b)来自高代表性群体的学生给出了“更有利”和“不太有利”的评价。有证据表明,以质量为导向的课程的结果模式很强,而以数量为导向的课程的结果则不那么确凿。讨论的重点是对种族相似性效应的潜在影响,在现实环境中的应用,以及未来的研究。
{"title":"Examining the Effects of Student–Faculty Ethnic Similarity and Level of Group Representation on Teaching Evaluations","authors":"T. Louie, Marissa Y. H. Nishijima","doi":"10.1177/02734753221138956","DOIUrl":"https://doi.org/10.1177/02734753221138956","url":null,"abstract":"This research explores if student and faculty ethnic similarity produces more favorable teaching evaluations, and if the effect is enhanced when ethnic group representation on campus is low. When student and faculty ethnicity was similar, (a) students from low-representation groups provided the highest evaluations, and (b) students from high-representation groups showed both “more favorable” and “less favorable” evaluations. Evidence suggests that the pattern of findings was strong for qualitatively oriented courses, with the results for quantitative classes less conclusive. Discussion focuses on potential influences to ethnic similarity effects, applications to real-world settings, and future research.","PeriodicalId":46987,"journal":{"name":"Journal of Marketing Education","volume":"45 1","pages":"141 - 154"},"PeriodicalIF":2.4,"publicationDate":"2022-11-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46584449","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Special Issue Call for Papers: How Well Does Your Sales Curriculum Sell? Research Focused on (Re)Designing Sales Curriculum 特刊征文:你的销售课程卖得怎么样?销售课程(再)设计研究
IF 2.4 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2022-11-08 DOI: 10.1177/02734753221119010
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引用次数: 0
Hacking the Marketing Education System: Using Macromarketing and the Circular Economy to Make a Better World 破解营销教育体系:用宏观营销和循环经济创造一个更美好的世界
IF 2.4 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2022-11-08 DOI: 10.1177/02734753221101758
Joya A. Kemper, Emily M . Moscato, Ann-Marie Kennedy
We need to “hack the system” to infuse environmental and social issues into marketing education. This requires reconfiguration and restructuring of marketing education, as expectations of key stakeholders—students, businesses, nongovernmental organizations (NGOs), governments, communities, and the environment—have changed to demand social impact and systemic thinking. However, pressing collectivewell-being issues, which treat each person as a whole within their context, are still underrepresented in the curricula. Climate change, pandemics, racism, discrimination, social justice, poverty, mental health, and capitalism, along with political tension and division, are the top issues among young adults today (Annie & Casey Foundation, 2021; Jenkins & Galvin, 2020). Such change implores educators and marketers to engage in macro-level thinking in the traditionally taught managerialist (micro) subject of marketing. The largescale action required for curriculum change is only possible with equally substantial changes in mindset. Through a Macromarketing lens, marketing educators can hack the system and create real change. They can do this by overhauling the marketing micromanagement rhetoric that currently dominates the curricula of business schools. Macromarketing is the study of marketing systems. Specifically, Macromarketing considers the functioning of marketing systems and how these marketing systems interact with society (Hunt, 1981). By focusing on this interaction, Macromarketing scholars have investigated a range of outcomes, such as (a) the effects of externalities (costs or benefits of economic activities experienced by “unrelated” third parties), (b) economic development, (c) poverty alleviation, (d) globalization, (e) sustainability (including consumption), (f) quality of life, (g) distributive justice, (h) consumer vulnerability, (i) natural and human-induced disasters, and (j) marketing ethics and responsibility (DeQuero-Navarro et al., 2020). The “purpose of Macromarketing is to save the world” (Fisk, 2001, p. 121), that is, to envision a sustainable, ethical, peaceful, and equitable world. Thus, key to Macromarketing is sustainability—in its broadest and most holistic definition (Mittelstaedt et al., 2014). It is with this in mind that we introduce this special issue on Hacking the System: Sustainability and Macromarketing in Marketing Education. The aim of this special issue is to add to available resources with scholarship on envisioning, proposing, and providing evidence for “hacking” marketing education for the benefit of society, students, business, and educators. To introduce this special issue, we begin by exploring the status quo of marketing education and efforts toward reshaping it through Systems Thinking and Sustainable Education approaches. We argue for a circular economy framework with accountability as an embedded guiding principle. Last, we provide pedagogical suggestions based on transformative learning (advanced in Sus
我们需要“破解系统”,将环境和社会问题注入营销教育。这需要市场营销教育的重新配置和重组,因为主要利益相关者——学生、企业、非政府组织(ngo)、政府、社区和环境的期望已经改变,要求社会影响和系统思考。然而,在课程中,将每个人作为一个整体来对待的紧迫的集体福祉问题仍然没有得到充分的体现。气候变化、流行病、种族主义、歧视、社会正义、贫困、心理健康和资本主义,以及政治紧张和分裂,是当今年轻人面临的首要问题(安妮和凯西基金会,2021年;詹金斯和高尔文,2020)。这种变化要求教育工作者和营销人员在传统的营销管理(微观)学科中进行宏观层面的思考。课程改革所需要的大规模行动只有在心态发生同样重大的变化的情况下才有可能实现。通过宏观营销的视角,营销教育者可以破解系统并创造真正的改变。他们可以通过彻底改革目前在商学院课程中占主导地位的营销微观管理论调来做到这一点。宏观营销是对营销系统的研究。具体来说,宏观营销考虑了营销系统的功能以及这些营销系统如何与社会互动(Hunt, 1981)。通过关注这种相互作用,宏观营销学者调查了一系列结果,如(a)外部性的影响(“不相关的”第三方所经历的经济活动的成本或收益),(b)经济发展,(c)扶贫,(d)全球化,(e)可持续性(包括消费),(f)生活质量,(g)分配正义,(h)消费者脆弱性,(i)自然和人为灾害,(i)自然和人为灾害。(j)营销伦理与责任(DeQuero-Navarro et al., 2020)。“宏观营销的目的是拯救世界”(菲斯克,2001年,第121页),也就是说,设想一个可持续的,道德的,和平的,公平的世界。因此,宏观营销的关键是可持续性——在其最广泛和最全面的定义中(Mittelstaedt等人,2014)。正是考虑到这一点,我们推出了这个特别的问题:黑客系统:营销教育中的可持续性和宏观营销。本期特刊的目的是为社会、学生、企业和教育工作者提供关于“黑客”营销教育的设想、建议和证据,以增加可用的学术资源。为了介绍本期专题,我们首先探讨市场营销教育的现状,以及通过系统思维和可持续教育方法重塑市场营销教育的努力。我们主张建立一个以问责制为指导原则的循环经济框架。最后,我们提出了基于转型学习的教学建议(可持续教育;斯特林,2011),以取消主导社会范式(DSP)要素的营销。
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引用次数: 5
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Journal of Marketing Education
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