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The hidden threat of cyber-attacks – undermining public confidence in government 网络攻击的潜在威胁——破坏公众对政府的信心
IF 2.6 2区 社会学 Q1 COMMUNICATION Pub Date : 2022-08-18 DOI: 10.1080/19331681.2022.2112796
Ryan Shandler, M. A. Gomez
ABSTRACT This paper argues that the primary threat posed by cyber-attacks is not cataclysmic physical destruction - but rather more insidious societal risks such as reduced trust in government. To test this claim, we collect and analyze survey data in the immediate aftermath of a ransomware attack against a Düsseldorf hospital (n = 707). We find that exposure to cyber-attacks significantly diminishes public confidence among segments of the population who are exposed to the attack. Cyber-attacks exploit particular qualities of cyberspace that are directly tied to matters of public confidence, causing a precipitous drop in public trust. Second, we identify the psychological mechanism underpinning this effect, with anger and dread intervening in countervailing directions. Feelings of anger triggered by exposure to cyber-attacks amplify public confidence, while the more potent feeling of dread reduces confidence. Our findings verify that governments cannot rely on a unifying social-cohesion effect following cyber-attacks since the public is liable to perceive the authorities as incapable of defending against future threats. We conclude by discussing why escalating cyber-threats can cause severe social upheaval and reduce trust in democratic institutions, and discuss what constitutes exposure to the new generation of attacks in cyberspace.
摘要本文认为,网络攻击造成的主要威胁不是灾难性的物理破坏,而是更隐蔽的社会风险,如对政府的信任度降低。为了验证这一说法,我们在杜塞尔多夫一家医院(n=707)遭到勒索软件攻击后立即收集并分析了调查数据。我们发现,暴露在网络攻击中会大大削弱公众对暴露在网络袭击中的人群的信心。网络攻击利用了与公众信心直接相关的网络空间的特殊性质,导致公众信任度急剧下降。其次,我们确定了支撑这种效应的心理机制,愤怒和恐惧以相反的方向介入。暴露在网络攻击中引发的愤怒感会增强公众的信心,而更强烈的恐惧感会降低信心。我们的研究结果证实,政府不能依赖网络攻击后的统一社会凝聚力效应,因为公众容易认为当局没有能力抵御未来的威胁。最后,我们讨论了为什么不断升级的网络威胁会导致严重的社会动荡,降低对民主制度的信任,并讨论了什么构成了网络空间新一代攻击的暴露。
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引用次数: 19
A platform penalty for news? How social media context can alter information credibility online 对新闻的平台处罚?社交媒体环境如何改变在线信息的可信度
IF 2.6 2区 社会学 Q1 COMMUNICATION Pub Date : 2022-08-02 DOI: 10.1080/19331681.2022.2105465
A. Agadjanian, Jacob Cruger, Sydney House, Annie Huang, Noah Kanter, C. Kearney, Junghye Kim, Isabelle Leonaitis, Sarah Petroni, Leonardo Placeres, Morgan Quental, Henry Sanford, Cameron Skaff, Jennifer Wu, Lillian Zhao, B. Nyhan
ABSTRACT Growing concern about dubious information online threatens the credibility of legitimate news. We examine two possible mechanisms for this effect on social media. First, people might view all news on social media as less credible. Second, questionable information elsewhere in a news feed might discredit legitimate news coverage. Findings from a preregistered experiment confirm that people see information on Facebook as less credible than identical information on news websites, though the effect is small, suggesting that observational data overstates this platform penalty. Prior exposure to low (versus high) credibility information on Facebook also reduces engagement with a target article, but not its perceived credibility. However, exploratory analyses show that the effects of prior exposure to low credibility information vary depending on the plausibility of the target article, decreasing the credibility of a less plausible article (a spillover effect) but increasing the credibility of a more plausible one (a contrast effect).
人们对网上可疑信息的日益关注威胁着合法新闻的可信度。我们研究了社交媒体上这种影响的两种可能机制。首先,人们可能会认为社交媒体上的所有新闻都不那么可信。其次,信息流中其他地方的可疑信息可能会使合法的新闻报道失去可信度。一项预先注册的实验结果证实,人们认为Facebook上的信息比新闻网站上的相同信息更不可信,尽管这种影响很小,这表明观察数据夸大了这种平台惩罚。先前在Facebook上接触低可信度(相对于高可信度)的信息也会降低目标文章的参与度,但不会降低其感知可信度。然而,探索性分析表明,先前接触低可信度信息的影响取决于目标文章的可信度,降低了不太可信的文章的可信度(溢出效应),但增加了更可信的文章的可信度(对比效应)。
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引用次数: 2
The phantom effect of social media: the impact of no “likes” on politicians’ responsiveness to public opinion 社交媒体的幽灵效应:没有“赞”对政客对公众舆论反应的影响
IF 2.6 2区 社会学 Q1 COMMUNICATION Pub Date : 2022-07-26 DOI: 10.1080/19331681.2022.2106005
Talia Goren, I. Beeri, D. Vashdi
ABSTRACT Popularity metrics, such as “likes” are key features in social media (SM). In the political sphere, politicians use popularity metrics as indicators of the extent to which opinions and agendas are widely held by the public. However, popularity metrics have an inherent potential to increase rapidly, making today’s not-so-popular content tomorrow’s potential hit. Hence the lack of popularity indices or their low values may not indicate the full popularity potential of any specific SM content. This is crucial for politicians as they aim to identify and respond to popular public opinions in their constant effort to boost and maintain public support. Considering SM’s ever-growing role in politics, and the significant portion of SM content with no popularity metrics, exploring politicians’ responsiveness to public opinion in SM with and without popularity metrics may shed light on contemporary democratic process and their impact on representation and policy making. Based on Prospect Theory of choice under uncertainty, and the lack of an anchor to base their perception of popularity on, we claim that politicians will be more responsive to public opinion content without “likes” than with “likes.” Findings of a survey-experiment of 100 Israeli politicians support this claim. Possible implications are discussed.
人气指标,如“喜欢”是社交媒体(SM)的关键特征。在政治领域,政治家使用人气指标作为公众广泛持有意见和议程的程度的指标。然而,流行度指标具有快速增长的内在潜力,使今天不那么受欢迎的内容明天可能成为热门内容。因此,缺乏流行指数或其低值可能无法表明任何特定SM内容的全部流行潜力。这对政治家来说至关重要,因为他们的目标是在不断努力提高和保持公众支持的过程中识别和回应民意。考虑到SM在政治中日益增长的作用,以及SM内容中有很大一部分没有人气指标,探索政治家在SM中对民意的反应,有和没有人气指标,可能有助于揭示当代民主进程及其对代表性和政策制定的影响。基于不确定性下的前景选择理论,以及缺乏对受欢迎程度感知的锚定,我们声称政治家对没有“点赞”的民意内容的反应比有“点赞”的更灵敏。一项针对100名以色列政客的调查实验结果支持了这一说法。讨论了可能的影响。
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引用次数: 0
Effects of online user comments on public opinion perception, personal opinion, and willingness to speak out: A cross-cultural comparison between Germany and South Korea 网络用户评论对舆论感知、个人观点和发声意愿的影响:德国和韩国的跨文化比较
IF 2.6 2区 社会学 Q1 COMMUNICATION Pub Date : 2022-07-22 DOI: 10.1080/19331681.2022.2103766
Christiane Eilders, Pablo Porten-Cheé
ABSTRACT This paper presents a cross-cultural comparison in the field of spiral of silence online. We investigated the effects of user comments on public opinion perception and users’ opinions and willingness to speak out in two cultural settings. Previous research has indicated that spiral of silence effects are greater in collectivistic versus individualistic cultures. Our study was conducted in South Korea, which is collectivistic and Germany, which is individualistic. To test the conformity and silencing hypotheses, we conducted online experiments using comments on online news sites that were congruent or incongruent with personal opinion. Our findings supported the conformity hypothesis and the impact of context on public opinion perception and personal opinion, which were shaped by comments in both countries. In Germany, effects were confined to highly collectivistic users.
摘要本文对网络沉默螺旋领域进行了跨文化比较。我们调查了在两种文化环境中,用户评论对公众舆论感知、用户意见和发声意愿的影响。先前的研究表明,与个人主义文化相比,集体主义文化中的沉默螺旋效应更大。我们的研究是在集体主义的韩国和个人主义的德国进行的。为了检验一致性和沉默假设,我们使用在线新闻网站上与个人观点一致或不一致的评论进行了在线实验。我们的研究结果支持了一致性假设以及语境对公众舆论感知和个人意见的影响,这是由两国的评论所形成的。在德国,效果仅限于高度集体主义的用户。
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引用次数: 2
Determination of households benefits from subsidies by using data mining approaches 利用数据挖掘方法确定家庭补贴收益
IF 2.6 2区 社会学 Q1 COMMUNICATION Pub Date : 2022-07-20 DOI: 10.1080/19331681.2022.2097974
S. M. Alavi A., O. Ebadati E., S. Masoud Alavi A., Towhid Firoozan Sarnaghi
ABSTRACT Poverty, known as a widespread economic and political challenge (specifically at the times of crisis, like COVID-19), is a very complicated problem, which many countries have been trying for a long time to eradicate. Cash-subsidy allocation procedure using traditional statistical vision is the famous approach, which articles have targeted. Inefficiency of these solutions besides the fact that a pair of households with exact same situation will not be existing leads us to inadequacy and inaccuracy of these methods. This study, by putting data mining and machine learning (as well-known majors in IT and computer Science) visions together, draws a path to overcome this challenge. For this aim, the social, income and expenditure dimensions of a dataset are surveyed from 18885 households considered to measure the population poverty ratio (a fuzzy look at on their eligibility). In respect to the different experimental mode, the effective features are being filtered to use in FCM algorithm in order to determine to what extend the households in the poor or wealthy. Moreover, Genetic Algorithm displays its efficiency in the role of optimizer. Finally, the evaluation results show more accurate outcomes from the feature selection technique (on normalized data) and get the optimized clusters.
贫困被认为是一个广泛存在的经济和政治挑战(特别是在危机时期,如COVID-19),是一个非常复杂的问题,许多国家长期以来一直在努力消除贫困。使用传统统计视觉的现金补贴分配程序是著名的方法,这是文章所针对的。这些解决方案的效率低下,而且不会存在一对情况完全相同的家庭,这导致了这些方法的不充分和不准确。本研究通过将数据挖掘和机器学习(作为IT和计算机科学的知名专业)的愿景结合在一起,绘制了一条克服这一挑战的道路。为此目的,从18885个家庭中调查了一个数据集的社会、收入和支出维度,这些家庭被认为是衡量人口贫困率(对其资格的模糊看法)。对于不同的实验模式,有效特征被过滤用于FCM算法,以确定贫穷或富裕的家庭扩展到什么程度。此外,遗传算法在优化器的作用下显示了其有效性。最后,评估结果显示特征选择技术(在归一化数据上)的结果更准确,并得到优化的聚类。
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引用次数: 1
Like, Share, Comment, and Repeat: Far-right Messages, Emotions, and Amplification in Social Media 点赞、分享、评论和重复:社交媒体中的极右翼信息、情绪和放大
IF 2.6 2区 社会学 Q1 COMMUNICATION Pub Date : 2022-07-19 DOI: 10.1080/19331681.2022.2097358
Larissa Doroshenko, Fangjing Tu
ABSTRACT Investigating the role of emotions in online political engagement, we show that far-right parties receive more amplification online than centrist parties because their messages produce stronger emotional reactions. Using a 2 × 3 mixed design survey experiment (N = 303), which compared far-right and centrist messages about three campaign issues in Ukraine, we demonstrate that nationalist appeals evoked hope and enthusiasm, which resulted in more likes and shares. However, far-rights were only successful when addressing their traditional issues, such as national language policy. We conclude with advice on how other parties can harness emotional appeals to encourage political participation when facing competition from far-right parties.
研究情绪在网络政治参与中的作用,我们发现极右翼政党比中间派政党获得更多的网络放大,因为他们的信息产生更强烈的情绪反应。采用2 × 3混合设计调查实验(N = 303),比较了极右翼和中间派关于乌克兰三个竞选问题的信息,我们证明民族主义呼吁唤起了希望和热情,从而导致更多的点赞和分享。然而,极右翼只有在解决他们的传统问题时才会取得成功,比如国家语言政策。最后,我们就其他政党在面对极右翼政党的竞争时如何利用情感诉求来鼓励政治参与提出了建议。
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引用次数: 4
Hashtag framing and stakeholder targeting: An affordance perspective on China’s digital public diplomacy campaign during COVID-19 标签框架与利益相关者定位:新冠肺炎期间中国数字公共外交活动的视角
IF 2.6 2区 社会学 Q1 COMMUNICATION Pub Date : 2022-07-14 DOI: 10.1080/19331681.2022.2096742
Rui Wang, W. Xu
ABSTRACT Social media platforms such as Twitter provide opportunities for governments to connect to foreign publics and influence global public opinion. In the current study, we used social and semantic network analysis to investigate China’s digital public diplomacy campaign during COVID-19. Our results show that Chinese state-affiliated media and diplomatic accounts created hashtag frames and targeted stakeholders to challenge the United States or to cooperate with other countries and international organizations, especially the World Health Organization. Telling China’s stories was the central theme of the digital campaign. From the perspective of social media platform affordance, we addressed the lack of attention paid to hashtag framing and stakeholder targeting in the public diplomacy literature.
推特等社交媒体平台为各国政府提供了与外国公众建立联系并影响全球舆论的机会。在本研究中,我们使用社会和语义网络分析来调查新冠肺炎期间中国的数字公共外交活动。我们的研究结果表明,中国官方媒体和外交账户创建了标签框架,并针对利益相关者挑战美国或与其他国家和国际组织,特别是世界卫生组织合作。讲述中国的故事是这场数字运动的中心主题。从社交媒体平台可供性的角度来看,我们解决了公共外交文献中对标签框架和利益相关者目标缺乏关注的问题。
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引用次数: 3
Social media, misinformation, and age inequality in online political engagement 社交媒体、错误信息和网络政治参与中的年龄不平等
IF 2.6 2区 社会学 Q1 COMMUNICATION Pub Date : 2022-07-07 DOI: 10.1080/19331681.2022.2096743
Saifuddin Ahmed, Dani Madrid-Morales, M. Tully
ABSTRACT This study explores the role of political information seeking on social media and perceived exposure to misinformation in influencing online political engagement. A survey investigation of three Sub-Saharan African countries (Kenya, Nigeria, and South Africa) suggests that both information seeking and perceived exposure to misinformation are positively associated with online political engagement. We find that younger citizens are more actively engaged in online political activities. However, we also find that perceived exposure to misinformation has varying effects on political engagement across age groups. More frequent perceived exposure to misinformation is found to be a mobilizer for online political engagement for the older population. We conclude with a discussion of how social media may facilitate greater engagement for the older population. Still, the mobilizing role of misinformation exposure raises concerns about the consequences of such political engagement. Theoretical implications for political engagement research, in general and in the countries under study, are discussed.
摘要本研究探讨了社交媒体上的政治信息寻求和对错误信息的感知暴露在影响网络政治参与中的作用。一项针对撒哈拉以南非洲三个国家(肯尼亚、尼日利亚和南非)的调查表明,寻求信息和感知到的错误信息暴露与网络政治参与呈正相关。我们发现,年轻公民更积极地参与网络政治活动。然而,我们也发现,暴露在错误信息中对不同年龄组的政治参与有不同的影响。人们发现,更频繁地接触错误信息是老年人在线政治参与的动员因素。最后,我们讨论了社交媒体如何促进老年人的更多参与。尽管如此,错误信息暴露的动员作用引发了人们对这种政治参与后果的担忧。讨论了政治参与研究的理论含义,包括一般情况和研究国家的政治参与研究。
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引用次数: 5
An Intelligent system for the categorization of question time official documents of the Italian Chamber of Deputies 意大利众议院质询时间官方文件的智能分类系统
IF 2.6 2区 社会学 Q1 COMMUNICATION Pub Date : 2022-06-09 DOI: 10.1080/19331681.2022.2082622
A. Cavalieri, P. Ducange, S. Fabi, F. Russo, N. Tonellotto
ABSTRACT In this work, we present an intelligent system for the automatic categorization of political documents, specifically the documents containing the parliamentary questions collected during the weekly Question Times at the Chamber of Deputies of the Italian Republic. The proposed intelligent system leverages text classification models to perform the document categorization. The system is aimed at supporting and facilitating the research activities of political science scholars, who deal with comparative and longitudinal analysis of thousands of documents. To select the best classification models for our specific task, several classical machine learning and deep learning-based text classification models have been experimentally compared.
在这项工作中,我们提出了一个用于政治文件自动分类的智能系统,特别是在意大利共和国众议院每周提问时间收集的包含议会问题的文件。提出的智能系统利用文本分类模型来执行文档分类。该系统的目的是支持和促进政治科学学者的研究活动,他们处理成千上万份文件的比较和纵向分析。为了为我们的特定任务选择最佳分类模型,我们对几种经典的机器学习和基于深度学习的文本分类模型进行了实验比较。
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引用次数: 1
Is computer-mediated communication more powerful than face-to-face discussion in mobilizing political participation? A study examines participation in electoral campaigns and political advocacy in Taiwan 在动员政治参与方面,以电脑为媒介的交流是否比面对面的讨论更有力?一项研究调查了台湾竞选活动和政治宣传的参与情况
IF 2.6 2区 社会学 Q1 COMMUNICATION Pub Date : 2022-06-06 DOI: 10.1080/19331681.2022.2084483
Jing Guo
ABSTRACT Using a representative Taiwan sample from the 2019 Asia Barometer Survey, this study investigated the effect of political interest on two types of political participation (i.e., participation in electoral campaigns and political advocacy) based on the communication mediation model. Findings showed that three communication channels (i.e., news involvement, on-line political expression, and off-line political discussion) mediate the positive relationship between political interest and participation through different paths. When people are more interested in politics, they will be more likely to read political news, leading to more on-line political expression, which then motivates higher level of political participation. In parallel, political interest could also increase political participation first through news involvement and then through off-line political discussion. More importantly, compared with the total indirect effects on participation in electoral campaigns, political interest could exert stronger indirect effect on participation in political advocacy through the three communication channels under study. In addition, the mediating effect of on-line political expression is more powerful than off-line political discussion in mobilizing participation in political advocacy. However, in terms of participation in electoral campaigns, indirect effect through on-line and off-line communication showed no significant difference. Implications of the findings are discussed.
摘要本研究采用2019年亚洲晴雨表调查中具有代表性的台湾样本,基于沟通调解模型,研究了政治利益对两种政治参与(即参与竞选和政治倡导)的影响。研究结果表明,三种传播渠道(即新闻参与、在线政治表达和离线政治讨论)通过不同的途径介导政治利益与参与之间的积极关系。当人们对政治更感兴趣时,他们将更有可能阅读政治新闻,从而产生更多的在线政治表达,从而激发更高水平的政治参与。与此同时,政治利益也可以通过新闻参与,然后通过离线政治讨论来增加政治参与。更重要的是,与对参与竞选活动的总体间接影响相比,政治利益可以通过所研究的三个沟通渠道对参与政治宣传产生更强的间接影响。此外,在线政治表达在动员政治倡导参与方面的中介作用比离线政治讨论更为强大。然而,在参与竞选活动方面,通过在线和离线交流的间接效果没有显著差异。讨论了研究结果的含义。
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引用次数: 2
期刊
Journal of Information Technology & Politics
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