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Place Branding and Public Diplomacy最新文献

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Place branding: is it public policy, or isn’t it? 地方品牌:到底是不是公共政策?
IF 1.5 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-02-15 DOI: 10.1057/s41254-024-00327-8
Mihails Potapovs

This article explores the question of whether place branding should be considered a public policy. While place branding has gained attention in the fields of marketing and related disciplines, its connection to various public policy areas highlights its broader implications. This study aims to provide conceptual clarity on the matter, arguing for the inclusion of place branding within the public policy discourse. The article employs a conceptual framework to assess the alignment of place branding with the key attributes of public policy. A comparative case study of nation branding practices in seven European countries—Estonia, Italy, Latvia, Luxembourg, Portugal, Spain, and Slovakia—is conducted to assess the applicability of the conceptual framework of public policy to studying nation branding. The case study demonstrates the potential of such approach, highlighting gaps and challenges in the current practices of nation branding. The article concludes by discussing the implications of applying the policy approach to place branding and exploring future research opportunities.

本文探讨了地方品牌建设是否应被视为一项公共政策的问题。尽管地方品牌建设在市场营销和相关学科领域备受关注,但它与各种公共政策领域的联系凸显了其更广泛的影响。本研究旨在从概念上澄清这一问题,主张将地方品牌建设纳入公共政策的讨论范围。文章采用一个概念框架来评估地方品牌建设与公共政策关键属性的一致性。文章对七个欧洲国家--爱沙尼亚、意大利、拉脱维亚、卢森堡、葡萄牙、西班牙和斯洛伐克--的国家品牌实践进行了比较案例研究,以评估公共政策概念框架对研究国家品牌的适用性。案例研究展示了这种方法的潜力,突出了当前国家品牌实践中的差距和挑战。文章最后讨论了将政策方法应用于地方品牌建设的意义,并探讨了未来的研究机会。
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引用次数: 0
Terminology, AI bias, and the risks of current digital public diplomacy practices 术语、人工智能偏见和当前数字公共外交实践的风险
IF 1.5 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-02-12 DOI: 10.1057/s41254-024-00324-x
Zhao Alexandre Huang

The aim of this study was to demonstrate the relationship between artificial intelligence (AI) bias and digital public diplomacy based on terminology use in three ChatGPT dialogues we initiated. AI bias is discursively constructed through rhetoric and narrative, presenting how users and algorithm designers perceive social reality. These elements of language then spread through Internet technology. This study examined the potential threat of AI bias in constructing knowledge in the digital age. Indeed, AI bias arising from terminology use can shake up the decision-making and communication practices of public diplomacy, especially the formulation and implementation of advocacy. We identified two potential types of bias: (a) the content provided by ChatGPT reflects a set of opinions with a particular orientation that does not account for the multiplicity of viewpoints on complex geopolitical issues, and (b) the answers given by generative AI tools tend to be affirmative views that are not subject to argumentation, justification, and reflection.

本研究的目的是根据我们发起的三个 ChatGPT 对话中的术语使用,展示人工智能(AI)偏见与数字公共外交之间的关系。人工智能偏见通过修辞和叙事进行话语建构,呈现出用户和算法设计者如何看待社会现实。这些语言元素随后通过互联网技术传播开来。本研究探讨了人工智能偏见在数字时代构建知识的潜在威胁。事实上,因术语使用而产生的人工智能偏见会动摇公共外交的决策和沟通实践,尤其是宣传的制定和实施。我们发现了两种潜在的偏见类型:(a)ChatGPT 提供的内容反映了一系列具有特定取向的观点,而没有考虑到复杂地缘政治问题上的观点多样性;(b)生成式人工智能工具给出的答案往往是肯定性的观点,不需要经过论证、辩解和反思。
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引用次数: 0
Assessing the risks and opportunities posed by AI-enhanced influence operations on social media 评估人工智能增强社交媒体影响力行动带来的风险和机遇
IF 1.5 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-02-08 DOI: 10.1057/s41254-023-00322-5
Rolf Fredheim, James Pamment

Large language models (LLMs) like GPT-4 have the potential to dramatically change the landscape of influence operations. They can generate persuasive, tailored content at scale, making campaigns using falsified content, such as disinformation and fake accounts, easier to produce. Advances in self-hosted open-source models have meant that adversaries can evade content moderation and security checks built into large commercial models such as those commercialised by Anthropic, Google, and OpenAI. New multi-lingual models make it easier than ever for foreign adversaries to pose as local actors. This article examines the heightened threats posed by synthetic media, as well as the potential that these tools hold for creating effective countermeasures. It begins with assessing the challenges posed by a toxic combination of automated bots, human-controlled troll accounts, and more targeted social engineering operations. However, the second part of the article assesses the potential for these same tools to improve detection. Promising countermeasures include running internal generative models to bolster training data for internal classifiers, detecting statistical anomalies, identifying output from common prompts, and building specialised classifiers optimised for specific monitoring needs.

像 GPT-4 这样的大型语言模型(LLM)有可能极大地改变影响力行动的格局。它们可以大规模生成有说服力、量身定制的内容,使使用虚假内容(如虚假信息和虚假账户)的宣传活动变得更加容易。自托管开源模型的进步意味着,对手可以规避大型商业模型(如 Anthropic、谷歌和 OpenAI 的商业模型)中内置的内容审核和安全检查。新的多语言模式使外国对手比以往任何时候都更容易冒充本地行为者。本文探讨了合成媒体带来的更大威胁,以及这些工具在制定有效对策方面的潜力。文章首先评估了自动机器人、人为控制的巨魔账户以及更有针对性的社交工程行动等有毒组合带来的挑战。不过,文章的第二部分评估了这些工具在提高检测能力方面的潜力。有前景的应对措施包括运行内部生成模型以加强内部分类器的训练数据、检测统计异常、识别来自常见提示的输出,以及构建针对特定监控需求进行优化的专用分类器。
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引用次数: 0
Digital diplomacy in the age of technological acceleration: three impact scenarios of generative artificial intelligence 技术加速时代的数字外交:生成式人工智能的三种影响情景
IF 1.5 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-02-04 DOI: 10.1057/s41254-023-00323-4
Corneliu Bjola, Ilan Manor

In this article, we employ the prism of technological acceleration to consider how Generative AI may impact the spatial–temporal dimensions of diplomacy, and what ramifications this transformation may hold for its practice. To do so, we distinguish between Horizontal Acceleration, which relates to the number of diplomatic domains that are progressively impacted by the introduction of a new digital technology, and Vertical Acceleration, which relates to how ripple effects reverberate within the diplomatic domain and how deeply. Next, we outline three possible scenarios in which Generative AI leads to minimal or maximal horizontal and vertical acceleration. In the Dedalus scenario, Generative AI’s impact is confined to a few domains, predominantly influencing diplomats’ daily routines. In the Heracles scenario, Generative AI systems interact with one another rendering human diplomats as mere messengers. We coin this outcome as ‘the end of diplomacy.’ Finally, we anticipate that many MFAs may position themselves between these two poles in the Pygmalion scenario.

在本文中,我们将从技术加速度的角度来思考 "生成式人工智能 "会如何影响外交的时空维度,以及这种转变会对外交实践产生哪些影响。为此,我们区分了横向加速和纵向加速,前者涉及新数字技术的引入会逐步影响多少外交领域,后者则涉及涟漪效应在外交领域内的反响程度和深度。接下来,我们概述了生成式人工智能导致最小或最大水平和垂直加速度的三种可能情景。在德达鲁斯(Dedalus)情景中,生成式人工智能的影响仅限于少数几个领域,主要影响外交官的日常工作。在赫拉克勒斯情景中,生成式人工智能系统相互影响,使人类外交官仅仅成为信使。我们把这种结果称为'外交的终结'。最后,我们预计在皮格马利翁场景中,许多外交部可能会将自己定位在这两极之间。
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引用次数: 0
City brand coolness in the eye of the beholder: an extended conceptualization of city brand coolness and its dimensions 眼中的城市品牌酷度:城市品牌酷度及其维度的扩展概念化
IF 1.5 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-01-18 DOI: 10.1057/s41254-023-00320-7
Ulun Akturan, Deniz Kuter

Coolness is a socially constructed positive trait that is attributed to people, brands, products, etc. It is subjective, dynamic, and attained by the beholder. Despite the extensive research on city branding, city brand coolness is neglected in the literature. There is only one study on cool cities. This research aims to deepen the knowledge of city brand coolness, extend its conceptualization, develop an insight into its dimensions, and add to the generalizability of the city brand coolness concept by reflecting the perceptions of a more diverse segment. On that basis, an inductive qualitative approach is employed for defining the characteristics of cool cities and for developing dimensions of city brand coolness rather than adopting coolness dimensions deductively from brand coolness. The data is collected from individual Instagram accounts without geographical restrictions. In total, this research has covered 435 contents (including photos, captions, comments, hashtags, etc.) and 155 cool cities through the eyes of the beholder. Thematic analysis was used to analyze the data. As a result, cool cities were found to be distinctive, bold, aesthetic, energetic, artistic, and authentic. Individuals, mostly tourists, perceive a city as cool when it possesses several of these characteristics. The findings were discussed in detail.

酷是一种社会建构的积极特质,是对人、品牌、产品等的归属。它是主观的、动态的,并由被观察者获得。尽管对城市品牌进行了广泛的研究,但城市品牌的 "酷 "在文献中却被忽视了。目前只有一项关于酷城市的研究。本研究旨在深化对城市品牌酷度的认识,扩展其概念化,深入了解其维度,并通过反映更多不同群体的看法来增加城市品牌酷度概念的普适性。在此基础上,我们采用归纳定性的方法来定义酷城市的特征,并发展城市品牌酷度的维度,而不是从品牌酷度中演绎出酷度维度。数据来自个人 Instagram 账户,没有地域限制。本研究共涵盖了 435 条内容(包括照片、标题、评论、标签等)和 155 个 "看客眼中的酷城市"。数据分析采用了主题分析法。结果发现,"酷 "城市具有与众不同、大胆、唯美、活力、艺术和真实等特点。个人(主要是游客)认为,当一个城市具备上述几个特征时,它就是很酷的城市。我们对研究结果进行了详细讨论。
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引用次数: 0
Public diplomacy: a framework-based literature review and decentering research agenda 公共外交:基于框架的文献综述和去中心化研究议程
IF 1.5 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-01-08 DOI: 10.1057/s41254-023-00319-0
Andrea Pavón-Guinea, Mónica Codina

Public diplomacy scholarship is multifaceted, eclectic, and accelerating at a tremendous rate. The purpose of this article is to conduct a semi-systematic framework-based literature review of the 200 most cited articles in public diplomacy with the aim of synthetizing and organizing the literature on public diplomacy into a structured and holistic framework and contribute to the advancement of future research. The organizing framework of the literature review is based on a combination of Lasswell’s 5W construct and the TCM (Theory-Context-Methods) framework (Paul et al. 2017). Using Lasswell’s 5W framework, the paper reports on the actors, audiences, strategies, instruments, and effects found in the public diplomacy literature, which enables the paper to explain what we know about public diplomacy. Next, using the TCM framework, the paper reports on the theories, contexts, and methods used by public diplomacy scholars to uncover past findings, thereby answering the question how we know what we know about public diplomacy. Finally, the paper proposes a potentially fruitful agenda for decentering future public diplomacy research.

公共外交学术研究涉及多个方面,兼收并蓄,并以极快的速度发展。本文旨在对公共外交领域被引用次数最多的 200 篇文章进行基于半系统框架的文献综述,目的是将有关公共外交的文献综合整理为一个结构化的整体框架,为推动未来研究做出贡献。文献综述的组织框架基于拉斯韦尔的 5W 构建和 TCM(理论-语境-方法)框架(保罗等人,2017 年)的结合。利用拉斯韦尔的 5W 框架,本文报告了公共外交文献中发现的行动者、受众、战略、工具和效果,这使得本文能够解释我们对公共外交的了解。接下来,本文利用 TCM 框架,报告了公共外交学者为揭示过去的研究成果而使用的理论、背景和方法,从而回答了我们如何了解我们对公共外交的了解这一问题。最后,本文为未来的公共外交研究提出了一个可能富有成效的去中心化议程。
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引用次数: 0
The multiple edges of gastrodiplomacy: the paradoxes of the Basque case 美食外交的多重边缘:巴斯克案例的悖论
IF 1.5 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-12-07 DOI: 10.1057/s41254-023-00317-2
Dennis Sorondo Salazar
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引用次数: 0
Theorizing network diplomacy on Twitter: a symbolic interactionist approach 推特网络外交理论化:一种象征互动主义的方法
Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-11-01 DOI: 10.1057/s41254-023-00315-4
Saif Shahin, Q. Elyse Huang
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引用次数: 0
The implementation of the digital diplomacy of the United States, the UK, and China in Kenya 美国、英国和中国在肯尼亚实施数字外交
Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-10-30 DOI: 10.1057/s41254-023-00316-3
Ong’ong’a Daniel Oloo
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引用次数: 0
Exploring place branding in the Global South: the case of Johannesburg, South Africa 探索南方国家的地方品牌:以南非约翰内斯堡为例
Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-09-28 DOI: 10.1057/s41254-023-00314-5
Zenzile Mbinza
Abstract This paper presents two points of discussion. Firstly, the paper contends that through the efforts made by the city of Johannesburg (CoJ, the council) in branding, there is scope to explore cities in the Global South from other perspectives other than the popular obsessions of poverty, informality and violence that currently litter literature on exploring urban issues in these settings especially amongst scholars in the developed world. Secondly, it argues that the CoJ, through its consecutive place brands, has complicated its relationship with different stakeholders including residents and businesses. This is because in comparison to other cities in South Africa and in Africa more generally, the city of Johannesburg has managed to develop strong, recognisable place brands over time. While this is lauded, it leaves room to ruminate about the necessity of place branding in a city that is encumbered by huge socio-economic divides.
本文提出了两个讨论点。首先,本文认为,通过约翰内斯堡市(CoJ,理事会)在品牌化方面所做的努力,除了普遍痴迷于贫困、非正式和暴力之外,还有从其他角度探索全球南方城市的空间,这些观点目前充斥着探索这些环境下城市问题的文献,尤其是发达国家的学者。其次,它认为,CoJ通过其连续的地方品牌,使其与包括居民和企业在内的不同利益相关者的关系复杂化。这是因为,与南非乃至整个非洲的其他城市相比,约翰内斯堡随着时间的推移,成功地发展出了强大的、可识别的地方品牌。虽然这是值得称赞的,但它也给人们留下了反思的空间:在一个被巨大的社会经济鸿沟所阻碍的城市,地方品牌的必要性。
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引用次数: 0
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Place Branding and Public Diplomacy
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