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SPORT EVENT TOURISM ORGANISATIONS AND RESILIENCE THEORY – A SYSTEMATIC LITERATURE REVIEW 体育赛事旅游组织与弹性理论——系统文献综述
IF 1.3 Q3 Business, Management and Accounting Pub Date : 2022-01-01 DOI: 10.3727/152599522x16419948695116
Janice D Hemmonsbey, B. Knott
The growing sport event tourism sector generates substantial socio-economic impacts for host destinations. However, the Covid-19 pandemic significantly impacted this industry, resulting in a dramatic decline in international tourist arrivals of 20-30% globally (UNWTO, 2020a) and the cancellation/ postponement of sport tourism events (Hemmonsbey et al., 2021). An emerging topic within organisational management theory is that of “resilience”, which relates to how organisations proactively adapt to and recover from disturbances in the system. This study therefore aimed to determine existing applications of resilience theory to the sport event tourism industry to assess its usefulness for these organisations as they seek to recover from Covid-19. This paper focuses on the first stage of this study, reflecting the findings of a systematic literature review of articles relating to sport event tourism and organisational resilience (n=164). A qualitative analysis revealed the lack of application of this theory to this sector. A deeper analysis revealed the unique industry challenges and opportunities relating to organisational resilience for sport event tourism in times of global crises. The study extends the conceptualisation and application of resilience theory to the sport event tourism field of study. Drawing from this theory, it informs sport event tourism best practice in terms of preparedness for future crises and outlines an agenda for further research in this field.
不断发展的体育赛事旅游业对主办目的地产生了巨大的社会经济影响。然而,2019冠状病毒病大流行严重影响了这一行业,导致全球国际游客人数急剧下降20-30% (UNWTO, 2020a),体育旅游赛事取消/推迟(Hemmonsbey et al., 2021)。组织管理理论中的一个新兴主题是“弹性”,它涉及组织如何主动适应并从系统中的干扰中恢复。因此,本研究旨在确定弹性理论在体育赛事旅游业中的现有应用,以评估其对这些组织在寻求从Covid-19中恢复时的有用性。本文侧重于本研究的第一阶段,反映了对体育赛事旅游和组织弹性相关文章的系统文献综述的发现(n=164)。定性分析表明,这一理论在这一领域的应用不足。一项更深入的分析揭示了在全球危机时期与体育赛事旅游组织弹性相关的独特行业挑战和机遇。本研究将弹性理论的概念和应用扩展到体育赛事旅游研究领域。根据这一理论,它告知体育赛事旅游在防范未来危机方面的最佳实践,并概述了在这一领域进一步研究的议程。
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引用次数: 0
A Post-COVID Strategy for Event Planners 针对活动策划者的后疫情策略
IF 1.3 Q3 Business, Management and Accounting Pub Date : 2022-01-01 DOI: 10.3727/152599522x16419948391069
Dave McMahon, J. Spencer, Lisa Witzig
The authors propose a strategy to help event planners pivot and adjust to the post-COVID world. This involves the use of social media and sales force automation (SFA). The authors explain how both of these can be accomplished in a low cost, easy to learn and use manner by adopting LinkedIn. The authors also present three tools that will help the event planner assess if they and their personnel are ready to make such a change. The authors conclude with a set of managerial imperatives that include not only how to be proactive and competitive but also the operational adjustments that will be necessary for the mode of operation, the reach of the planner, how online presence and content will drive awareness, the role and definition of personnel, how client relationships are conducted, and how the different facets of the event itself will change.
作者提出了一项策略,以帮助活动策划者转向和适应后covid世界。这涉及到使用社交媒体和销售人员自动化(SFA)。作者解释了如何通过采用LinkedIn以低成本,易于学习和使用的方式实现这两个目标。作者还提出了三种工具,可以帮助活动策划者评估他们和他们的员工是否准备好做出这样的改变。作者总结了一系列管理要求,不仅包括如何积极主动和具有竞争力,还包括运营模式所需的操作调整,策划者的范围,在线呈现和内容如何提高意识,人员的角色和定义,如何处理客户关系,以及活动本身的不同方面将如何变化。
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引用次数: 0
Make It Count: Examining Outcomes of Activation and Advertising-Like Event Sponsorship 让它有价值:检查激活和广告类活动赞助的结果
IF 1.3 Q3 Business, Management and Accounting Pub Date : 2022-01-01 DOI: 10.3727/152599522x16419948391131
N. Bredikhina, Thilo Kunkel
Empirical investigations on an effective sport event sponsorship format have remained sparse. The purpose of this research is to compare the outcomes of activation and advertising-like event sponsorship, explaining the factors that drive change in sponsor brand attitudes among event attendees. We propose that 1) activation should lead to a significantly stronger increase of sponsorship perceptions and sponsor brand attitudes than advertising-like sponsorship, 2) changes in sponsorship perceptions should influence changes in sponsor brand attitudes, and 3) self-congruity with the sponsor should play a mediator role in the relationship between consumers’ sponsorship perceptions and attitudes toward sponsor. To test our assumptions, we conducted a field experiment at an international sport event with two waves of surveys (before/after the event). We compare longitudinal changes in sponsor-event fit, sponsorship authenticity, sponsor brand attitude, and self-congruity with the sponsor for two brands: one pursuing activation and the other one pursuing advertising-like sponsorship. Hypotheses were tested using paired samples t-tests and partial least squares structural equation modeling (PLS-SEM). Findings reveal that for activating sponsor, improvements in sponsorship perceptions were significantly stronger and explained more variance in changes of sponsor brand attitudes. Self-congruity with the sponsor was a mediator between sponsorship perceptions and sponsor brand attitudes. The study contributes to event sponsorship literature by longitudinally demonstrating that activation is more effective than advertising-like sponsorship in brand promotions and highlights the mediating role of self-congruity in the relationship between sponsorship inferences and sponsor brand outcomes.
关于有效的体育赛事赞助形式的实证调查仍然很少。本研究的目的是比较激活和广告式活动赞助的结果,解释推动活动参与者对赞助商品牌态度变化的因素。我们提出:1)激活对赞助感知和赞助商品牌态度的影响要明显强于广告类赞助;2)赞助感知的变化会影响赞助商品牌态度的变化;3)与赞助商的自我一致性在消费者赞助感知和赞助商态度之间的关系中起中介作用。为了验证我们的假设,我们在一项国际体育赛事中进行了两波调查(赛前/赛后)的实地实验。我们比较了两个品牌在赞助商-活动契合度、赞助真实性、赞助商品牌态度和与赞助商自我一致性方面的纵向变化:一个追求激活,另一个追求广告式赞助。采用配对样本t检验和偏最小二乘结构方程模型(PLS-SEM)对假设进行检验。研究结果显示,对于激活赞助商,赞助商认知的改善明显更强,并解释了赞助商品牌态度变化的更多差异。与赞助商的自我一致性是赞助商感知与赞助商品牌态度之间的中介。该研究通过纵向证明激活在品牌推广中比广告式赞助更有效,并强调了自我一致性在赞助推论与赞助商品牌结果之间的关系中的中介作用,从而为事件赞助文献做出了贡献。
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引用次数: 1
The Role of Meeting Size in Attendees’ Psychological Response and Consequence Behavior: A Social Anxiety Approach 会议规模对与会者心理反应和结果行为的影响:一个社会焦虑的视角
IF 1.3 Q3 Business, Management and Accounting Pub Date : 2022-01-01 DOI: 10.3727/152599522x16419948694784
Y. Lu, Wei, L. Wu, Jason A. Swanson, D. Getz
This research was to examine the effects of meeting size on attendee experience at association meetings. From perspectives of social anxiety, this research investigates how meeting size influences attendees’ social anxiety levels; how attendees’ perceived self-esteem and group identity at meetings moderate the effects of meeting size on social anxiety; and how attendees’ perceived social anxiety influences their satisfaction with meeting attendance and perceived return-on-investment (ROI) of the meeting. With a survey of 470 attendees, results showed that the bigger the meetings are, the less social anxiety attendees will feel. The impact of meeting size is further moderated by self-esteem and group identity. Furthermore, attendees’ felt social anxiety negatively affects their meeting satisfaction and perceived ROI of the meeting. Theoretical and practical contributions of the research are discussed.
本研究旨在探讨会议规模对协会会议出席者体验的影响。本研究从社交焦虑的角度,探讨会议规模对与会者社交焦虑水平的影响;会议参与者的自尊和群体认同如何调节会议规模对社交焦虑的影响参会者感知社交焦虑对参会者出席会议满意度和投资回报率的影响。一项对470名与会者的调查结果显示,会议规模越大,与会者感到的社交焦虑就越少。自尊和群体认同进一步缓和了会议规模的影响。此外,与会者的社交焦虑对会议满意度和会议投资回报率有负向影响。讨论了本研究的理论和实践贡献。
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引用次数: 1
Who are the Big Spenders at a Grand Prix in a Gaming Destination? 谁是游戏目的地大奖赛的大消费者?
IF 1.3 Q3 Business, Management and Accounting Pub Date : 2022-01-01 DOI: 10.3727/152599522x16419948391023
Thea Vinnicombe, Joey Pek U Sou
Market segmentation by expenditure enables the identification of high spending visitors to festivals and events, enabling organizers to target this group with appropriate product offerings and promotions, thereby facilitating the achievement of economic goals from smaller participant numbers. Despite the potential usefulness of this tool, few studies have applied this technique in the festival and event literature. This paper examines the existing studies with a view to identifying similarities and differences amongst high spenders and other points of interest. An additional case study of visitors to the 2019 Macau Grand Prix is added to the current research. High, medium and light spending categories of Grand Prix attendees are identified and profiled. High spenders are found to differ from their counterparts on a number of socio-demographic and trip related characteristics, including age, income, length of stay in Macau and most of all a desire to thoroughly enjoy their whole Grand Prix trip, staying in comfortable accommodation, dinning and drinking and trying their luck in the city’s casinos. In addition, they exhibit a higher level of interest or attachment to the Macau Grand Prix and to motor sports more broadly. These outcomes support the findings of other studies using expenditure to segment festival and event goers, and provide valuable information for the event organizers and tourism operators in Macau.
通过支出进行市场细分可以识别节日和活动的高消费游客,使组织者能够针对这一群体提供适当的产品和促销活动,从而促进从较小的参与者数量中实现经济目标。尽管这一工具有潜在的用途,但很少有研究将这一技术应用于节日和事件文献。本文考察了现有的研究,以确定高消费群体和其他兴趣点之间的异同。在目前的研究中,增加了2019年澳门格兰披治大赛车的游客案例研究。大奖赛参加者的高、中、低消费类别被确定和描述。研究发现,高消费人群在许多社会人口统计学和与旅行相关的特征上与其他人群有所不同,包括年龄、收入、在澳门逗留的时间,最重要的是,他们希望彻底享受整个大奖赛之旅,住在舒适的住宿、吃喝玩乐,并在澳门的赌场里试运气。此外,他们对澳门大奖赛和更广泛的赛车运动表现出更高的兴趣或依恋。这些结果支持了其他研究的结果,这些研究使用支出来划分节日和活动的观众,并为澳门的活动组织者和旅游经营者提供了有价值的信息。
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引用次数: 0
VIRTUAL MUSIC CONCERT ATTENDANCE MOTIVES AND EXPERIENCE THROUGH THE LENS OF USES AND GRATIFICATION THEORY 通过使用与满足理论的视角分析虚拟音乐音乐会出勤动机与体验
IF 1.3 Q3 Business, Management and Accounting Pub Date : 2022-01-01 DOI: 10.3727/152599522x16419948695134
W. Lei, U. Couto, Fernando Lourenço, Cheng Man Wu, Chi Cheng Mak
Through the nexus of event attendance motives, event experience, eventscape, and the Uses and Gratifications Theory to inform the conceptual framework of this study, this paper sheds light on the motives and experience in attending virtual and physical music events. It adopts a qualitative case study approach to explore the motives and experiences of virtual events based on 55 interviews who attended both types of concerts. This research contributes to the literature in music event motivation by connecting the motives and outcomes of attending virtual and physical music concerts, which are similar but manifested differently. Participants of virtual concerts were able to interact with others and enjoy the event atmosphere. The convenience element of eventscape plays an important role in participants’ experience, specifically on cost and accessibility. Technology also plays a pivotal role in inducing positive emotions and reaffirming fan identity. Practical implications for staging virtual events are discussed.
通过活动出席动机、活动体验、活动场景和使用与满足理论的联系,为本研究的概念框架提供信息,本文揭示了参加虚拟和实体音乐活动的动机和体验。本文采用定性案例研究的方法,基于55位参加两种类型音乐会的受访者,探讨虚拟活动的动机和体验。本研究通过将参加虚拟音乐会和实体音乐会的动机和结果联系起来,为音乐事件动机方面的文献做出贡献,这两种动机和结果相似但表现不同。虚拟音乐会的参与者能够与其他人互动,并享受活动氛围。活动环境的便利性因素在参与者的体验中起着重要的作用,特别是在成本和可及性方面。科技在诱导积极情绪和重申粉丝身份方面也起着关键作用。讨论了举办虚拟事件的实际含义。
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引用次数: 0
Cultural Contestation and Masquerade Politics: The Challenge of Trying to Develop a Cultural Event in a Divided City 文化竞赛与假面舞会政治:试图在一个分裂的城市中发展文化活动的挑战
IF 1.3 Q3 Business, Management and Accounting Pub Date : 2022-01-01 DOI: 10.3727/152599522x16419948390907
Adrian H. Devine, F. Devine
Cultural events feature prominently in the economic strategies of many cities. However, culture is open to interpretation and cultural expression can be problematic. This paper examines Saint Patrick’s Day celebrations in Belfast and how this event has been the victim of a bitter ‘cultural war’. Efforts to reframe the event and make it inclusive have had limited success. Like many other post-conflict countries, culture in Northern Ireland is tied to group identity and cultural expression is bound up with the battle for political legitimacy and state sovereignty. This battle for ownership and cultural supremacy has meant that Belfast has been unable to cash in on its authentic links to Saint Patrick. This is unlikely to change because, despite COVID-19 and the prominence given to event tourism in Belfast’s new culture strategy, the zero-sum character of the cultural war in Northern Ireland would suggest group identity will continue to trump the economic argument.
文化活动在许多城市的经济战略中占有突出地位。然而,文化是开放的解释和文化表达可能是有问题的。本文考察了贝尔法斯特的圣帕特里克节庆祝活动,以及这一活动如何成为一场痛苦的“文化战争”的受害者。重塑这一活动并使其具有包容性的努力取得了有限的成功。与许多其他冲突后国家一样,北爱尔兰的文化与群体认同密切相关,文化表达与政治合法性和国家主权的斗争密切相关。这场所有权和文化至上之争意味着贝尔法斯特无法从其与圣帕特里克的真实联系中获利。这种情况不太可能改变,因为尽管2019冠状病毒病和活动旅游在贝尔法斯特的新文化战略中占有突出地位,但北爱尔兰文化战争的零和特征表明,群体认同将继续压倒经济论点。
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引用次数: 0
Understanding Business Event Experiences: The Mediating Roles of Eventscape and Business Goal Accomplishment 理解业务事件体验:事件环境与业务目标实现的中介作用
IF 1.3 Q3 Business, Management and Accounting Pub Date : 2022-01-01 DOI: 10.3727/152599522x16419948391096
Man-U. Io
Business event attendees always have their business goals to achieve when attending a business event, and hence it is worthwhile to investigate whether and to what extent event experiential benefits can help accomplish attendees’ business goals and enhance their perceived eventscape and satisfaction. This study investigates the roles of attendees’ business goal accomplishment and perceived eventscape in the relationship between event experiential benefits and satisfaction. Based on a quantitative survey for an annually-held trade fair and business conference in Macao, a conceptual model and hypotheses are proposed and examined. The results reveal the multimediating roles of the eventscape and business goal accomplishment in the relationships between the three-dimensional experiential benefits and attendees’ satisfaction. The findings indicate how the event experiential benefits, eventscape, and business goal accomplishment interacted with each other to determine attendees’ satisfaction. This study has discussed its theoretical implications and managerial suggestions for enhancing attendees’ experiences with business events.
商业活动参与者在参加商业活动时总是有自己的商业目标要实现,因此,值得研究活动体验福利是否以及在多大程度上有助于实现参与者的商业目标,并提高他们对活动环境的感知和满意度。本研究旨在探讨与会者的业务目标达成与事件情境知觉在事件体验利益与满意度的关系中所扮演的角色。本文基于对澳门每年举办的交易会和商务会议的定量调查,提出并检验了一个概念模型和假设。研究结果揭示了事件环境和业务目标实现在三维体验利益与参会者满意度关系中的中介作用。研究结果表明,活动体验效益、活动环境和商业目标实现三者之间的相互作用决定了与会者的满意度。本研究探讨了其理论意义和管理建议,以提高与会者的经验与商业活动。
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引用次数: 1
Human rights at the Olympic Games: Policy, protest, and progress 奥运中的人权:政策、抗议与进步
IF 1.3 Q3 Business, Management and Accounting Pub Date : 2022-01-01 DOI: 10.3727/152599522x16419948391212
Adam Talbot
This paper explores the evolution of IOC human rights policy reform under the presidency of Thomas Bach in relation to civil society groups pressuring the IOC over human rights violations. This reveals differing conceptions of rights at play, with the IOC seeing human rights as specific conditions which can be defined and protected by written rules and policy, while their critics view rights as a discursive tool to make claims for the marginalised. These different understandings of what human rights are lead to different expectations about what policy needs to address. Recent reforms have been generated in part by human rights advocacy groups and grassroots activists successfully working together to highlight issues and make demands upon the IOC. However, human rights advocacy groups are caught in the middle of an increasingly wide gap between grassroots activists and the IOC, presenting challenges to continuing progress on human rights.
本文探讨了国际奥委会人权政策改革在托马斯·巴赫(Thomas Bach)主席任期内与民间社会团体就侵犯人权向国际奥委会施压有关的演变。这揭示了不同的权利概念,国际奥委会认为人权是可以通过书面规则和政策来定义和保护的具体条件,而他们的批评者则认为权利是一种为边缘化群体提出要求的话语工具。这些对什么是人权的不同理解导致了对政策需要解决什么问题的不同期望。最近的改革在一定程度上是由于人权倡导组织和基层活动人士成功地共同努力,突出问题并向国际奥委会提出要求。然而,人权倡导组织陷入了草根活动人士和国际奥委会之间日益扩大的鸿沟之中,这给人权的持续进步带来了挑战。
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引用次数: 1
Creating Brand Experiences Through Activational Sponsorship Leverage 通过激活赞助杠杆创造品牌体验
IF 1.3 Q3 Business, Management and Accounting Pub Date : 2022-01-01 DOI: 10.3727/152599522x16419948391230
Siv Skard, Birgit A. Apenes Solem
A commonly accepted notion is that companies should leverage their event sponsorships with promotional and communication activities beyond the sponsorship contract. Activational sponsorship leverage is an experiential marketing strategy that encourages consumers to engage actively in brand-related activities. The main purpose of this paper is to investigate how level of consumer participation in brand-related activities at a sponsored event can improve brand evaluations by creating brand experiences. The paper presents findings from a field quasi-experiment conducted at a sponsored sporting event, in which three levels of consumer participation with the sponsoring brand (active-, passive-, or non-participation) were examined. Drawing on brand experience theory, the main prediction is that active participation represents the highest level of consumer brand engagement, and therefore should have the greatest potential for creating impactful brand experiences. The study provides valuable information for brand managers who seek to create memorable brand experiences through sponsorship-linked brand communication and activities.
一个普遍接受的概念是,公司应该利用赞助合同之外的促销和沟通活动来利用他们的活动赞助。激活赞助杠杆是一种体验式营销策略,鼓励消费者积极参与与品牌相关的活动。本文的主要目的是研究消费者在赞助活动中参与品牌相关活动的水平如何通过创造品牌体验来提高品牌评价。本文介绍了在赞助体育赛事中进行的现场准实验的结果,其中对赞助品牌的三个层次的消费者参与(主动,被动或不参与)进行了检查。根据品牌体验理论,主要预测是积极参与代表了消费者品牌参与的最高水平,因此应该具有创造有影响力的品牌体验的最大潜力。该研究为寻求通过与赞助相关的品牌传播和活动创造令人难忘的品牌体验的品牌经理提供了有价值的信息。
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引用次数: 0
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