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Artificial intelligence in international business 国际商务中的人工智能
IF 2.2 Q3 BUSINESS Pub Date : 2024-02-19 DOI: 10.1002/tie.22373
Vanessa Ratten, Paul Jones, Vitor Braga

Artificial intelligence is poised to transform international business through the adoption of new digital technology practices as part of the fourth industrial revolution. The how, when, and why of artificial intelligence implementation in international business is still somewhat unknown but will likely significantly influence performance outcomes, market interpretation, risk prediction, consumer interactions, and technology-based metrics. With greater emphasis on artificial intelligence-based tools, the future practice of international business will require digital literacy. This means business managers need to improve the way they analyze artificial intelligence in terms of appreciating its usefulness while maintaining privacy and mitigation strategies. In this editorial, we discuss the current developments regarding artificial intelligence in international business with the goal of identifying future research areas of importance.

作为第四次工业革命的一部分,人工智能准备通过采用新的数字技术实践来改变国际商业。人工智能在国际商务中的应用方式、时间和原因尚不清楚,但很可能会对业绩成果、市场解读、风险预测、消费者互动和技术指标产生重大影响。随着人工智能工具越来越受到重视,未来的国际商务实践将需要数字素养。这意味着企业管理者需要改进分析人工智能的方式,既要认识到人工智能的有用性,又要维护隐私和采取缓解策略。在这篇社论中,我们讨论了国际商务中人工智能的当前发展,目的是确定未来的重要研究领域。
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引用次数: 0
How can virtual and augmented reality facilitate international business? 虚拟现实和增强现实如何促进国际商务?
IF 2.2 Q1 Social Sciences Pub Date : 2024-02-17 DOI: 10.1002/tie.22372
Nir Kshetri, Yogesh K. Dwivedi

While extensive research has explored the internet's role in internationalization, there is limited understanding of how augmented reality (AR) and virtual reality (VR) contribute. Our objective is to address and fill this gap by investigating the roles of AR and VR in international expansion of services and cultural products. The paper addresses facilitators and barriers for the use of these technologies in international business. It argues that advancements in information and communication technologies have played a pivotal role in fostering the integration of AR and VR into global business operations. The study examines the role of these technologies in inward internationalization, particularly in the tourism sector The article also delves into the disintermediation effects of AR and VR compared to Internet-based platforms, emphasizing their potential to outperform traditional e-commerce websites. Additionally, the research explores how AR and VR stimulate the internationalization of cultural products, such as concerts and visual art, overcoming geographical constraints. AR and VR technologies are currently in use by a variety of entities, including national tourism authorities, destination management organizations (DMOs), and service providers in the travel and hospitality industries, such as airlines and hotels. They are also employed by producers of cultural products, such as concerts and visual art. The ongoing advancements in these technologies are expected to broaden their existing applications.

虽然已有大量研究探讨了互联网在国际化过程中的作用,但对增强现实(AR)和虚拟现实(VR)如何发挥作用的了解还很有限。我们的目标是通过研究 AR 和 VR 在服务和文化产品的国际扩张中的作用来解决和填补这一空白。本文探讨了在国际商务中使用这些技术的促进因素和障碍。论文认为,信息和通信技术的进步在促进 AR 和 VR 融入全球业务运营方面发挥了关键作用。文章还深入探讨了与基于互联网的平台相比,AR 和 VR 的去中介化效应,强调了它们超越传统电子商务网站的潜力。此外,研究还探讨了 AR 和 VR 如何克服地域限制,促进音乐会和视觉艺术等文化产品的国际化。目前,AR 和 VR 技术正在被各种实体所使用,包括国家旅游局、目的地管理组织(DMO)以及航空公司和酒店等旅游和酒店业的服务提供商。音乐会和视觉艺术等文化产品的生产者也在使用这些技术。这些技术的不断进步有望扩大其现有应用范围。
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引用次数: 0
Artificial intelligence for international business: Its use, challenges, and suggestions for future research and practice 国际商务人工智能:人工智能在国际商务中的应用、挑战以及对未来研究和实践的建议
IF 2.2 Q3 BUSINESS Pub Date : 2024-02-09 DOI: 10.1002/tie.22370
Jane Menzies, Bianka Sabert, Rohail Hassan, Prince Kofi Mensah

The emergence of artificial intelligence (AI) has transformed global business, aiding operational efficiency and innovation. It utilizes machine learning and big data analytics, driving predictive market trends and strategic decision-making. However, despite the rising discussion and accessibility of AI tools, understanding its impact on international business remains limited. This article explores AI's potential in international business strategies, practices, and activities. To address this aim, we reviewed 37 articles in the existing literature to critically explore AI within the context of international business. More specifically, we explored how AI can be applied to innovation approaches in international business, international market selection, entry modes, foreign exchange, international human resource management, international supply chains, managing across cultures, and more topics. AI has necessitated changes in workplace configurations and the need for organizational and employee adjustments in response to this technology. As a result of the foregoing issues on AI integration within international business, our analysis provided an exploratory discussion around its use, challenges, managerial implications, and suggested areas requiring future studies.

人工智能(AI)的出现改变了全球商业,提高了运营效率和创新能力。它利用机器学习和大数据分析,推动预测市场趋势和战略决策。然而,尽管对人工智能工具的讨论和使用日益增多,但人们对其对国际业务影响的了解仍然有限。本文探讨了人工智能在国际商业战略、实践和活动中的潜力。为了实现这一目标,我们回顾了现有文献中的 37 篇文章,以批判性地探讨国际商务背景下的人工智能。更具体地说,我们探讨了如何将人工智能应用于国际商务中的创新方法、国际市场选择、进入模式、外汇、国际人力资源管理、国际供应链、跨文化管理等主题。人工智能促使工作场所的配置发生变化,组织和员工需要根据这项技术进行调整。鉴于上述有关人工智能融入国际商务的问题,我们的分析围绕人工智能的使用、挑战、管理影响以及未来需要研究的领域进行了探索性讨论。
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引用次数: 0
Mapping the ethic‐theoretical foundations of artificial intelligence research 绘制人工智能研究的伦理理论基础图
IF 2.2 Q1 Social Sciences Pub Date : 2024-02-06 DOI: 10.1002/tie.22368
Gareth R. T. White, Anthony Samuel, Paul Jones, Naveen Madhavan, Ademola Afolayan, Ahmed Abdullah, Tanmay Kaushik
The issue of artificial intelligence (AI) ethics is a prominent research subject. While there is a compendious literature that explores this area, surprisingly little of it makes explicit reference to the ethic‐theoretical foundations upon which it is built. To address this matter, this study makes an examination of the AI ethics literature to identify its ethic‐theoretical foundations. The study identifies the lack of AI ethics literature that draws upon seminal ethics works and the ensuing disconnectedness among the publications on this subject. It also uncovers numerous non‐Western ethic‐theoretical positions that can be adopted and may afford new insight into AI ethics research and practice. Employing these alternative lenses may obviate the tendency for Western worldviews to dominate the academic literature. The study provides some guidance for future AI ethics research which should endeavor to clearly articulate its chosen ethic‐theoretical position, and for practice which could benefit from understanding and articulating the principles upon which AI systems are founded. It also provides some observations of, and guidance for, the utilization of Litmaps software in the conduct of Literature reviews.
人工智能(AI)伦理问题是一个突出的研究课题。虽然探讨这一领域的文献浩如烟海,但令人惊讶的是,其中很少有文献明确提及作为其基础的伦理理论基础。为了解决这个问题,本研究对人工智能伦理文献进行了研究,以确定其伦理理论基础。研究发现,缺乏借鉴开创性伦理学著作的人工智能伦理学文献,因此有关这一主题的出版物之间存在脱节现象。研究还发现了许多可以采用的非西方伦理理论立场,它们可能为人工智能伦理研究和实践提供新的见解。采用这些替代视角可以避免西方世界观主导学术文献的趋势。本研究为未来的人工智能伦理研究提供了一些指导,这些研究应努力清楚地阐明其所选择的伦理理论立场,同时也为实践提供了一些指导,这些实践可从理解和阐明人工智能系统所依据的原则中获益。本研究还为使用 Litmaps 软件进行文献综述提供了一些意见和指导。
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引用次数: 0
Technological barriers to creating regional resilience in digital platform-based firms: Compound of performance sensitivity analysis and BIRCH algorithm 数字平台型企业创建地区复原力的技术障碍:绩效敏感性分析和 BIRCH 算法的复合体
IF 2.2 Q1 Social Sciences Pub Date : 2024-02-06 DOI: 10.1002/tie.22371
Aidin Salamzadeh, Leo-Paul Dana, Pejman Ebrahimi, Morteza Hadizadeh, Samira Mortazavi

Entrepreneurial ventures face various problems contributing to the regional resilience of their districts. Among such firms are digital platform-based businesses that could have exponential impacts—indeed, if they succeed in overcoming the barriers. Thus, this study aims to identify the major technological barriers to creating regional resilience in Iran's innovation districts. This study uses the analytical hierarchy process method and an unsupervised machine learning algorithm, as well as the Delphi technique. Online panel surveys are conducted to collect data from experts in the field of online social platforms. The findings show that digital literacy barriers and cultural barriers are the criteria with the uppermost and lowermost importance. Performance sensitivity analysis illustrates that considering the C1 and C4 criteria, the Digikala platform is more resistant to technological barriers compared to other platforms. Furthermore, based on C2 and C3 criteria, it can be stated that the Snapp platform reveals better resistance than the other platforms. The importance-performance matrix also shows that all platforms need more attention in terms of performance. Besides, the results of the BIRCH analysis show that the present model's accuracy is 88%. Meanwhile, outputs show that experts are divided into four groups or four different thoughts.

创业企业面临着各种问题,影响着所在地区的地区复原力。在这些企业中,以数字平台为基础的企业如果能够成功克服这些障碍,就会产生指数级的影响。因此,本研究旨在确定在伊朗创新区创建地区复原力的主要技术障碍。本研究采用了层次分析法、无监督机器学习算法以及德尔菲技术。通过在线小组调查,向在线社交平台领域的专家收集数据。研究结果表明,数字素养障碍和文化障碍是重要性最高和最低的标准。性能敏感性分析表明,考虑到 C1 和 C4 标准,Digikala 平台与其他平台相比更能抵御技术壁垒。此外,根据 C2 和 C3 标准,可以说 Snapp 平台比其他平台具有更好的抵御能力。重要性-性能矩阵也表明,所有平台在性能方面都需要更多关注。此外,BIRCH 分析结果表明,本模型的准确率为 88%。同时,输出结果表明,专家分为四组或四种不同的思想。
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引用次数: 0
Mapping the ethic-theoretical foundations of artificial intelligence research 绘制人工智能研究的伦理理论基础图
IF 2.2 Q1 Social Sciences Pub Date : 2024-02-06 DOI: 10.1002/tie.22368
Gareth R. T. White, Anthony Samuel, Paul Jones, Naveen Madhavan, Ademola Afolayan, Ahmed Abdullah, Tanmay Kaushik

The issue of artificial intelligence (AI) ethics is a prominent research subject. While there is a compendious literature that explores this area, surprisingly little of it makes explicit reference to the ethic-theoretical foundations upon which it is built. To address this matter, this study makes an examination of the AI ethics literature to identify its ethic-theoretical foundations. The study identifies the lack of AI ethics literature that draws upon seminal ethics works and the ensuing disconnectedness among the publications on this subject. It also uncovers numerous non-Western ethic-theoretical positions that can be adopted and may afford new insight into AI ethics research and practice. Employing these alternative lenses may obviate the tendency for Western worldviews to dominate the academic literature. The study provides some guidance for future AI ethics research which should endeavor to clearly articulate its chosen ethic-theoretical position, and for practice which could benefit from understanding and articulating the principles upon which AI systems are founded. It also provides some observations of, and guidance for, the utilization of Litmaps software in the conduct of Literature reviews.

人工智能(AI)伦理问题是一个突出的研究课题。虽然探讨这一领域的文献浩如烟海,但令人惊讶的是,其中很少有文献明确提及作为其基础的伦理理论基础。为了解决这个问题,本研究对人工智能伦理文献进行了研究,以确定其伦理理论基础。研究发现,缺乏借鉴开创性伦理学著作的人工智能伦理学文献,因此有关这一主题的出版物之间存在脱节现象。研究还发现了许多可以采用的非西方伦理理论立场,它们可能为人工智能伦理研究和实践提供新的见解。采用这些替代视角可以避免西方世界观主导学术文献的趋势。本研究为未来的人工智能伦理研究提供了一些指导,这些研究应努力清楚地阐明其所选择的伦理理论立场,同时也为实践提供了一些指导,这些实践可从理解和阐明人工智能系统所依据的原则中获益。本研究还为使用 Litmaps 软件进行文献综述提供了一些意见和指导。
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引用次数: 0
Managing artificial intelligence in international business: Toward a research agenda on sustainable production and consumption 国际商务中的人工智能管理:制定可持续生产和消费研究议程
IF 2.2 Q1 Social Sciences Pub Date : 2024-02-06 DOI: 10.1002/tie.22369
Rakibul Hasan, Arto Ojala

The collaboration between artificial intelligence (AI) and humans is reshaping international business (IB) management dynamics, aiming to achieve global sustainable development. Recent IB literature indicates that managing AI brings benefits such as better resource reconfiguration, reduced transaction costs, and global sustainable development. However, existing IB literature provides only meager knowledge about the characteristics of AI and how these characteristics can be employed for international expansion at the intersection of sustainable development. In response, our aim is to construct these characteristics by employing directed qualitative content analysis of empirical AI research. Based on our three constructed characteristics of AI, we contribute to current IB literature by providing a framework to balance economic and social goals and utilizing AI for global sustainable development. Further, we provide future IB research themes to guide IB and AI research toward achieving a sustainable production and consumption agenda.

人工智能(AI)与人类的合作正在重塑国际商务(IB)管理动态,旨在实现全球可持续发展。最近的国际商务文献表明,管理人工智能能带来更多好处,如更好地重新配置资源、降低交易成本和实现全球可持续发展。然而,现有的国际企业文献对人工智能的特征以及如何利用这些特征在可持续发展的交叉点上进行国际扩张只提供了很少的知识。对此,我们的目标是通过对实证性人工智能研究进行定向定性内容分析来构建这些特征。基于我们构建的人工智能的三个特征,我们为当前的国际企业文献提供了一个框架,以平衡经济和社会目标,并利用人工智能促进全球可持续发展。此外,我们还提供了未来 IB 研究主题,以指导 IB 和人工智能研究实现可持续生产和消费议程。
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引用次数: 0
Blockchain technology applications in retail branding: Insights from retailers in the developing world 区块链技术在零售品牌中的应用:发展中国家零售商的见解
IF 2.2 Q3 BUSINESS Pub Date : 2023-10-02 DOI: 10.1002/tie.22367
Long Cuu Hoang, Mai Hoang Thi Do, Huy Truong Quang, Thu Hang Hoang

The research on blockchain use cases is becoming critical across all disciplines as this technology is expected to transform business processes and their individual operations. However, there is a scarcity of empirical research that focuses on the implication of blockchain applications in retailing and retailers in developing countries. Thus, there are three main aims of our research; first, we explore both the drivers and the barriers for the retailers in developing countries in adopting blockchain technology. Second, we attempt to explore the impacts on the retailers of blockchain technology adoption on their retail brand communication and customer experience. Finally, we examine whether the application of blockchain technology by retailers in developing countries can help to advance the retail brand-customer relationship. The data in this study are collected from 21 semistructured interviews with senior managers, and 3 focus groups with 21 customers from 4 case retailers. Our research is among the first attempts to explore the blockchain technology adoption empirically, and its implications by retailers in developing countries.

区块链用例的研究在所有学科中都变得至关重要,因为这项技术有望改变业务流程及其单个操作。然而,很少有实证研究关注区块链应用对发展中国家零售业和零售商的影响。因此,我们的研究有三个主要目的;首先,我们探讨了发展中国家零售商采用区块链技术的驱动因素和障碍。其次,我们试图探讨区块链技术的采用对零售商的零售品牌传播和客户体验的影响。最后,我们研究了发展中国家零售商应用区块链技术是否有助于促进零售品牌与客户的关系。本研究的数据收集自21位高级管理人员的半结构化访谈,以及来自4家案例零售商的21位顾客的3个焦点小组。我们的研究是第一次尝试从经验上探索区块链技术的采用及其对发展中国家零售商的影响。
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引用次数: 0
Leveraging digital transformation and agile slack to integrate team-level I-deals with strategic agility for enhancing international performance 利用数字化转型和敏捷松弛将团队一级交易与战略敏捷性相结合,以提高国际绩效
IF 2.2 Q1 Social Sciences Pub Date : 2023-09-07 DOI: 10.1002/tie.22365
Tien Dung Luu

Purpose

The article aims to trace how small- and medium-sized export enterprises thrive in international performance by leveraging potential human resources from team-level idiosyncratic employment arrangements (I-deals) and organizational capability from strategic agility through digital transformation and agile slack.

Design/methodology/approach

The study adopted a partial least squares structural equation modelling (PLS-SEM) and fuzzy-set qualitative comparative analysis (fsQCA) to test the hypotheses based on evidence from 327 teams at 77 export small- and medium-sized enterprises in Vietnam.

Findings

The findings provide a novel perspective on the critical role of team-level I-deals and strategic agility for thriving small- and medium-sized exporters' international performance via the buffering and transforming firm capabilities, namely digital transformation and agile slack.

Originality/value

This study combines the resource-based view and the dynamic capabilities to examine the impact of firm capabilities with team-level ideals and strategic agility on international performance.

本文旨在追踪中小型出口企业如何通过利用团队级特殊就业安排(I‐deals)中的潜在人力资源,以及通过数字化转型和敏捷松弛实现战略敏捷的组织能力,在国际业绩中蓬勃发展。该研究采用偏最小二乘结构方程建模(PLS‐SEM)和模糊集定性比较分析(fsQCA)来检验基于来自越南77家出口中小企业327个团队的证据的假设。研究结果为团队级I交易和战略灵活性在繁荣中小企业中的关键作用提供了一个新的视角中型出口商的国际业绩通过缓冲和转换企业能力,即数字化转型和敏捷松弛。本研究将基于资源的观点和动态能力相结合,考察了具有团队水平理想和战略敏捷性的企业能力对国际绩效的影响。
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引用次数: 0
Navigating changes in 2023, looking forward to a new year 驾驭2023年的变化,展望新的一年
IF 2.2 Q1 Social Sciences Pub Date : 2023-08-31 DOI: 10.1002/tie.22366
Mary B. Teagarden
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引用次数: 0
期刊
Thunderbird International Business Review
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