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Understanding the role of personal aspects in positive and negative meal experiences: psychological needs, values, and emotions 理解个人因素在积极和消极用餐体验中的作用:心理需求、价值观和情绪
IF 3.6 4区 管理学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-10-15 DOI: 10.1080/15022250.2021.1989717
Timo Partala, Riitta Tuikkanen, Teija Rautiainen
ABSTRACT The aim of this research was to study most positive and negative personal meal experiences in terms of experienced emotions, psychological needs, values, as well as the personal meal context. 64 participants wrote qualitative descriptions of their most positive and negative recent meal experiences and rated their personal experiences quantitatively using the PANAS method for experienced emotions, and questionnaires probing the salience of contextual aspects, psychological needs, and values. The results highlighted the psychological needs of relatedness and autonomy, both hedonistic and conservation values, and the emotions “interested” and “enthusiastic” as especially salient in most positive meal experiences. The qualitative results indicated that social aspects (“the meeting”) and the food and drink product were the most prominent aspects affecting both most positive and most negative meal experiences. The role of accompanying persons was especially salient in positive experiences and the role of meetings with service personnel in negative experiences. Issues related to the personal context (“the self”) were mentioned as factors affecting meal experiences in about 35% of most positive experiences and 40% of descriptions of most negative experiences. The results point out the benefits of including the personal context in studies of meal experiences along with traditionally studied aspects.
摘要本研究的目的是从体验情绪、心理需求、价值观以及个人用餐环境等方面研究大多数积极和消极的个人用餐体验。64名参与者对他们最近最积极和最消极的用餐经历进行了定性描述,并使用PANAS方法对他们的个人经历进行了定量评价,包括体验情绪,以及调查情境方面、心理需求和价值观的显著性的问卷。研究结果强调了相关和自主的心理需求,包括享乐和保护价值观,以及“感兴趣”和“热情”的情绪,在大多数积极的用餐体验中尤为突出。定性结果表明,社交方面(“会议”)和食品和饮料产品是影响最积极和最消极用餐体验的最突出方面。陪同人员的作用在积极经历中尤为突出,与服务人员会面在消极经历中的作用尤为突出。在约35%的大多数积极体验和40%的大多数消极体验描述中,与个人环境(“自我”)相关的问题被认为是影响用餐体验的因素。研究结果指出了将个人背景与传统研究的方面一起纳入用餐体验研究的好处。
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引用次数: 0
Distinction through ecotourism: Factors influencing sustainable consumer choices 生态旅游的特色:影响可持续消费者选择的因素
IF 3.6 4区 管理学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-09-23 DOI: 10.1080/15022250.2021.1978860
K. Negacz
ABSTRACT This paper analyses behavioural patterns related to sustainable consumption and ecotourism, using the theoretical framework of Pierre Bourdieu referring to social differentiation expressed through consumption. Our goal is to evaluate how the theoretical approach of Bourdieu can be used to analyse sustainable consumption in the tourism sector. We address this question by determining how different types of capital influence consumer choices. Firstly, we analyse the theoretical assumptions of Pierre Bourdieu’s framework relating to sustainable consumer choices using content analysis. Secondly, we conduct semi-structured expert interviews. Thirdly, we examine a case study of ecotourism. The results show that sustainable consumption in tourism is present in all social classes through diversified behaviour, although motivations for it differ considerably, and a minimum amount of a cultural capital is necessary. Based on Bourdieu’s framework, we derive four assumptions related to sustainable consumption subsequently confirmed in the interviews and the case study of ecotourism. The findings of this study provide a better understanding of factors influencing sustainable consumption, and will be useful for researchers, policymakers and business practitioners.
本文运用皮埃尔·布迪厄关于消费表现的社会分化的理论框架,分析了与可持续消费和生态旅游相关的行为模式。我们的目标是评估如何使用布迪厄的理论方法来分析旅游业的可持续消费。我们通过确定不同类型的资本如何影响消费者的选择来解决这个问题。首先,我们使用内容分析来分析皮埃尔·布迪厄框架中关于可持续消费者选择的理论假设。其次,我们进行半结构化的专家访谈。第三,以生态旅游为例进行研究。结果表明,尽管旅游可持续消费的动机存在很大差异,但通过多样化的行为,所有社会阶层都存在可持续旅游消费,并且需要最少的文化资本。基于布迪厄的框架,我们得出了四个与可持续消费相关的假设,并在访谈和生态旅游的案例研究中得到了证实。本研究的结果有助于更好地理解可持续消费的影响因素,对研究人员、政策制定者和商业实践者有一定的参考价值。
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引用次数: 3
The intertwinement of professional knowledge culture, leadership practices and sustainability in the restaurant industry 专业知识,文化,领导实践和可持续发展在餐饮业的交织
IF 3.6 4区 管理学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-09-20 DOI: 10.1080/15022250.2021.1977177
Lotte Wellton, Jack Lainpelto
ABSTRACT This paper contributes to research on the growing expectation of hospitality businesses to implement sustainability strategies. By using the theoretical framework of professional knowledge cultures, as discussed by Nerland [Nerland, M. (2012). Professions as knowledge cultures. In Professional learning in the knowledge society (pp. 27–48). Brill/Sense], together with concepts of leadership and management, the study presents a novel approach. The aim is to explore the knowledge culture and the processes of learning and leadership formation in the restaurant industry to understand how these impact sustainable decision-making in restaurants. Through a narrative method, a typical industry career is illuminated, which mirrors the route to becoming a leader while adopting sustainability strategies. One podcast interview was used as research material to introduce a new data source derived from social media. The sampling considers the relevance of the narrators’ knowledge and experience of the chef's profession and is therefore representative of a naturally occurring data. The analysis, based on knowledge culture, leadership practices, and sustainability, shows that the size of the restaurant matters for financial and socially sustainable decision-making. This is explained by the production flow in large organizations, which depends on calculated and effective work methods. Environmental sustainability strategies appear as a personal concern and are thereafter transformed into the knowledge culture, identified as a normative leadership.
摘要:本文致力于研究酒店企业对实施可持续发展战略的日益增长的期望。通过使用Nerland讨论的专业知识文化的理论框架[Nerland,M.(2012)。作为知识文化的专业。在知识社会中的专业学习中(第27-48页)。Brill/Sense],结合领导力和管理的概念,本研究提出了一种新颖的方法。目的是探索餐饮业的知识文化以及学习和领导力形成过程,以了解这些知识文化如何影响餐饮业的可持续决策。通过叙事方法,阐明了一个典型的行业职业生涯,反映了在采取可持续发展战略的同时成为领导者的途径。一次播客访谈被用作研究材料,介绍了一种源自社交媒体的新数据源。抽样考虑了讲述者对厨师职业的知识和经验的相关性,因此代表了自然发生的数据。基于知识文化、领导实践和可持续性的分析表明,餐厅的规模对财务和社会可持续决策至关重要。这可以用大型组织中的生产流程来解释,这取决于经过计算的有效工作方法。环境可持续性战略似乎是个人关注的问题,随后转变为知识文化,被确定为规范性领导。
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引用次数: 8
Bottled water usage and willingness to pay among Indian tourists: visual nudges and the theory of planned behaviour 印度游客的瓶装水使用和付费意愿:视觉推动和计划行为理论
IF 3.6 4区 管理学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-09-14 DOI: 10.1080/15022250.2021.1974544
Devlina Chatterjee, Mahfuzuar Rahman Barbhuiya
ABSTRACT Consumption of bottled water creates large amounts of non-biodegradable plastic waste that poses a serious threat to marine life. Single-use plastic bags have been banned in several states in India. However, bottled water usage is still widely prevalent. We use Ajzen’s theory of planned behaviour to understand how beliefs, attitudes, social norms, perceived costs, and perceived benefits affect tourists’ intentions to reduce bottled water usage. We use visual cues to compare the effect of positive and negative framing on tourists’ behavioural intentions and their willingness to pay an environmental tax. Pro-environmental beliefs, attitudes, and social norms affect tourists’ intention to carry their own water. Perceived costs such as the inconvenience of carrying water and changing habits are the primary barriers to eco-friendly intentions. Negative visual cues that nudge the tourist to be aware of environmental costs increase the willingness to pay an environmental tax but do not affect behavioural intentions. Women are more environmentally friendly than men, both with respect to behavioural intentions and willingness to pay. This study is the first to provide insight into the pro-environmental behavioural intentions of Indian tourists. Increasing consumer awareness and providing alternatives for clean drinking water may reduce bottled water consumption.
摘要饮用瓶装水会产生大量不可生物降解的塑料垃圾,对海洋生物构成严重威胁。一次性塑料袋已经在印度的几个州被禁止使用。然而,瓶装水的使用仍然普遍存在。我们使用Ajzen的计划行为理论来理解信仰、态度、社会规范、感知成本和感知收益如何影响游客减少瓶装水使用的意图。我们使用视觉线索来比较正面和负面框架对游客行为意图和支付环境税意愿的影响。环保的信仰、态度和社会规范会影响游客携带自己的水的意愿。感知到的成本,如携带水的不便和改变习惯,是实现环保目的的主要障碍。促使游客意识到环境成本的负面视觉线索会增加支付环境税的意愿,但不会影响行为意图。无论是在行为意图还是支付意愿方面,女性都比男性更环保。这项研究首次深入了解了印度游客的环保行为意图。提高消费者意识并提供清洁饮用水的替代品可能会减少瓶装水的消费。
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引用次数: 9
Glacier tourism and tourist reviews: an experiential engagement with the concept of “Last Chance Tourism” 冰川旅游与旅游评论:“最后的机会旅游”概念的体验式参与
IF 3.6 4区 管理学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-09-09 DOI: 10.1080/15022250.2021.1974545
Z. Abrahams, G. Hoogendoorn, J. Fitchett
ABSTRACT A growing body of literature frames Last Chance Tourism as a key motivation for tourists visiting glaciers. Much of the discourse considers the contradiction of tourists contributing to the degradation of what they recognise to be a threatened attraction. Due to the significant acceleration of glacial retreat, glaciers and glacier tourism are a key focus. This paper explores the extent to which the “Last Chance” lexicon extends to the tourists’ vocabulary when reflecting on their visits to Sólheimajökull Glacier and three glaciers distributed across the two hemispheres, through an analysis of 2004 TripAdvisor User Generated Content (UGC) reviews written between 2017 and 2019. The reviews reveal that a quarter of tourists are explicitly engaging in the “Last Chance” discourse. Topics of tourist satisfaction, access to the glacier, weather and guided tours are more common. For those who do mention the “Last Chance” aspect, commentary on the aesthetics of the glacier, a recognition of the impact of climate change, and warnings to future travelers are captured with no clear indication of experiences leading to an ambassadorship. The tourists engage in a vicious cycle enhancing the retreat of glaciers by viewing them. Understanding these perspectives is critical in managing these destinations sustainably.
摘要:越来越多的文献将“最后的机会”旅游视为游客游览冰川的主要动机。大部分讨论都考虑到了游客的矛盾,他们认为这是一个受威胁的景点。由于冰川退缩的显著加速,冰川和冰川旅游是一个重点。本文通过对2017年至2019年间撰写的2004年TripAdvisor用户生成内容(UGC)评论的分析,探讨了“最后的机会”词汇在多大程度上延伸到了游客的词汇中,当他们回忆起对Sólheimajökull冰川和分布在两个半球的三座冰川的访问时。评论显示,四分之一的游客明确参与了“最后的机会”的讨论。游客满意度、冰川通道、天气和导游等话题更为常见。对于那些提到“最后的机会”方面的人来说,对冰川美学的评论、对气候变化影响的认识,以及对未来旅行者的警告,都没有明确表明担任大使的经历。游客们通过观看冰川,陷入了一个恶性循环,加剧了冰川的消退。了解这些观点对于可持续地管理这些目的地至关重要。
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引用次数: 9
Sustainable travel through experienced tourists’ desire for eudaemonia and immersion 通过经验丰富的游客对生态环境和沉浸感的渴望实现可持续旅游
IF 3.6 4区 管理学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-09-07 DOI: 10.1080/15022250.2021.1974541
S. Seeler, H. Schänzel, M. Lück
ABSTRACT Consumption paradoxes create challenges for truly sustainable production and consumption practices across industries. This is also visible in tourism. Although today’s consumers have a greater consciousness of their own environmental footprints, demand for leisure travel appears insatiable as expressed in constantly growing international tourism until 2019. With the aim to achieve transformation towards more sustainability in future tourism, the lens has turned towards the consumer’s central role in the fulfilment of the UN’s Sustainable Development Goals. This article puts experienced tourists into the spotlight and aims to explore whether and how the experienced tourist’s desire for eudaemonic and immersive experiences can contribute to more sustainable travel patterns. It adopts a supply-demand perspective through a mixed-methods research design implemented in Germany and New Zealand. Results demonstrate that tourists with higher self-assessed experience levels are more likely to travel for eudaemonic reasons and adopt sustainable travel patterns compared to less experienced tourists. This article argues that experienced tourists are central in the transformation towards more sustainable tourism futures and that a better understanding of them is needed. These novel insights advance theory and practice, contributing to closing existing knowledge gaps related to sustainable consumption in a tourism context.
摘要消费悖论给各行各业真正可持续的生产和消费实践带来了挑战。这在旅游业中也很明显。尽管今天的消费者对自己的环境足迹有了更大的意识,但休闲旅行的需求似乎是永不满足的,直到2019年,国际旅游业不断增长。为了实现未来旅游业向更可持续发展的转变,人们的目光转向了消费者在实现联合国可持续发展目标中的核心作用。本文将有经验的游客置于聚光灯下,旨在探索有经验的旅游者对生态和沉浸式体验的渴望是否以及如何有助于更可持续的旅游模式。它通过在德国和新西兰实施的混合方法研究设计,采用了供需视角。结果表明,与经验不足的游客相比,自我评估体验水平较高的游客更有可能出于环保原因旅行,并采用可持续的旅行模式。本文认为,经验丰富的游客是向更可持续的旅游业未来转型的核心,需要更好地了解他们。这些新颖的见解推进了理论和实践,有助于缩小旅游业中与可持续消费相关的现有知识差距。
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引用次数: 6
Tourists as reflexive agents of change: proposing a conceptual framework towards sustainable consumption 游客作为变革的反射性推动者:提出可持续消费的概念框架
IF 3.6 4区 管理学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-09-07 DOI: 10.1080/15022250.2021.1974543
S. Seeler, D. Zacher, H. Pechlaner, Hannes Thees
ABSTRACT The transformation of the tourism industry to ensure more sustainable consumption and production practices also requires the transformation of tourists. Tourism is assumed to possess the potential for cathartic experiences that can positively influence individual transformation. This individual transformation is often overlooked in the sustainability debate. As tourists can accelerate system transformation and contribute to the fulfilment of the United Nations Sustainable Development Goals, more research is needed to understand individual transformation. This conceptual paper puts tourists into the spotlight and adopts a sociopsychological lens to explore how experience-based reflexivity can contribute to individual transformation towards sustainable travel. We argue that two interrelated perspectives are needed as analytical tools, i.e. process and systemic perspectives, and propose two models: The Reflected-Self-Model and the Reflexive-Agent-Model. We suggest that reflection needs to be understood as a critical component in building awareness and changing attitudes, actions, and practices that translate into individual transformation. With the limitations of this conceptual paper in mind, several thought-provoking avenues for future research are proposed. We argue that more research is needed that investigates intermediate stages in the attitude–behaviour gap, bridges individual and system transformation, integrates experiences in travel and home environments, and explores individual resilience.
摘要旅游业的转型,以确保更可持续的消费和生产实践,也需要游客的转型。旅游业被认为具有宣泄体验的潜力,可以积极影响个人转变。这种个人转变在可持续性辩论中经常被忽视。由于游客可以加速系统转型,为实现联合国可持续发展目标做出贡献,因此需要更多的研究来了解个人转型。这篇概念性论文将游客置于聚光灯下,并采用社会心理学的视角来探索基于体验的自反性如何有助于个人向可持续旅游的转变。我们认为需要两个相互关联的视角作为分析工具,即过程视角和系统视角,并提出了两个模型:反射自我模型和反射主体模型。我们建议,反思需要被理解为建立意识和改变态度、行动和实践的一个关键组成部分,从而转化为个人转变。考虑到这篇概念性论文的局限性,提出了几条发人深省的未来研究途径。我们认为,需要更多的研究来调查态度-行为差距的中间阶段,弥合个人和系统的转变,整合旅行和家庭环境中的经验,并探索个人的韧性。
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引用次数: 7
Tourism and fishing 旅游和渔业
IF 3.6 4区 管理学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-08-08 DOI: 10.1080/15022250.2021.1955739
C. Hall
ABSTRACT Recreational fishing is a major tourism activity and is integral to the “Blue economy”. Despite having high rates of participation and it being an important economic activity, especially in coastal, lacustrine and riverine areas, there is relatively little research on its various tourism dimensions, including its role in branding and marketing. This paper provides an introductory context for the first special issue on tourism and fishing in a tourism and hospitality journal. The introduction defines the subject area and highlights the main research themes, including the growing awareness of recreational fishing’s impacts on the environment as well as the increasingly contested relationship with commercial fishing. Areas for future research are identified with the need for students of tourism and hospitality to address the subject becoming of increasing importance given not only its economic significance but the growing threats of climate and environmental change and overfishing on the world’s oceans and wild fish stocks.
休闲捕鱼是一项重要的旅游活动,也是“蓝色经济”的组成部分。尽管参与率很高,而且是一项重要的经济活动,特别是在沿海、湖泊和河流地区,但对其各种旅游方面的研究相对较少,包括其在品牌和营销方面的作用。本文为旅游和酒店杂志上关于旅游和渔业的第一期特刊提供了介绍性背景。引言界定了主题领域,并强调了主要的研究主题,包括人们越来越意识到休闲捕鱼对环境的影响,以及与商业捕鱼之间日益激烈的关系。确定了未来研究的领域,旅游和酒店专业的学生需要解决这一问题,这一问题不仅具有经济意义,而且气候和环境变化以及过度捕捞对世界海洋和野生鱼类种群的威胁越来越大,因此变得越来越重要。
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引用次数: 10
Regional fishing site preferences of subgroups of Finnish recreational fishers 芬兰休闲渔民亚群的区域钓鱼地点偏好
IF 3.6 4区 管理学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-08-08 DOI: 10.1080/15022250.2020.1860814
Heidi Pokki, J. Pellikka, P. Eskelinen, Pentti Moilanen
ABSTRACT Understanding relevant subgroupings, among local and traveling recreational fishers, is critical for the tourism sector and fisheries managers. Subgroups may notably differ in fishing activity styles, commitment, traveling across provinces and demand for fishing activities. We analyzed survey data originally collected from registered Finnish recreational fishers in 2018. The reported number of fishing days and methods were used to construct profiles. Separate travel cost models were then fitted to explain factors associating with recreational fishing activities in the main fishing provinces, using the variety of cost, demographics, and profile as explanatory variables. The recreational use value of a fishing day and the total recreational use value of fishing in Finland were estimated. The most attractive province, Lapland, received the highest number of visiting fishers, and highest use value per fishing day. Active anglers spent more days fishing in Finland in general and in Lapland than other profiles. Active generalists were more frequent fishers in Southern Savonia and in marine areas than other profiles. The most common fishing destination for Finnish recreational fishers was their own residential province. These findings help fishery managers identify the most potential areas for improving fishing opportunities and to predict changes in visitation behavior.
摘要了解当地和旅游休闲渔民的相关分组对旅游业和渔业管理者至关重要。分组在捕鱼活动风格、承诺、跨省旅行和捕鱼活动需求方面可能存在显著差异。我们分析了2018年芬兰注册休闲渔民的调查数据。所报告的捕鱼天数和方法被用于构建概况。然后,使用成本、人口统计和概况的多样性作为解释变量,拟合单独的旅行成本模型来解释与主要捕鱼省份的休闲捕鱼活动相关的因素。估算了芬兰一个捕鱼日的娱乐利用价值和捕鱼的娱乐利用总价值。最具吸引力的省份拉普兰接待了最多的到访渔民,每个捕鱼日的使用价值最高。活跃的垂钓者在芬兰和拉普兰的钓鱼时间比其他地区多。活跃的多面手在萨沃尼亚南部和海洋地区比其他地区更频繁地捕鱼。芬兰休闲渔民最常见的捕鱼目的地是他们自己的居住省份。这些发现有助于渔业管理者确定最有可能改善捕鱼机会的领域,并预测访问行为的变化。
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引用次数: 4
Transparent guiding: contributions to theory of nature guide practice 透明指导:贡献理论自然指导实践
IF 3.6 4区 管理学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-07-19 DOI: 10.1080/15022250.2021.1955738
H. S. Løvoll, O. Einang
ABSTRACT The professional nature guiding industry has become increasingly interested in the term “transparent guiding.” However, the interpretation of the term in practical guide work is basically experiential and lacks a theoretical foundation. The concept carries the potential to describe the complex competencies needed for a nature guide to succeed. Through analytic and reflexive autoethnography based on decades of guide experience and supplemented by a focus group interview with guides, this paper discusses best practices for transparent guiding. The findings have implications for the development of guide theory, as well as for the practical education of nature guides.
导览行业对“透明导览”这一术语越来越感兴趣。然而,在实际指导工作中,对这一术语的解释基本上是经验的,缺乏理论基础。这个概念具有描述自然指南成功所需的复杂能力的潜力。本文以数十年的导游经验为基础,通过分析性和反思性的自我民族志,并辅以对导游的焦点小组访谈,探讨了透明导游的最佳实践。研究结果对导游理论的发展以及自然导游的实践教育具有启示意义。
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引用次数: 2
期刊
Scandinavian Journal of Hospitality and Tourism
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