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20 years of Nordic tourism economics research: a review and future research agenda 北欧旅游经济学研究20年:回顾与未来研究议程
IF 3.6 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2020-10-13 DOI: 10.1080/15022250.2020.1833363
M. Falk, S. Tveteraas, Jinghua Xie
ABSTRACT The number of economics-related articles in the Scandinavian Journal of Hospitality and Tourism (SJHT) has recently increased considerably. Despite this increase, the research efforts of Nordic economists on tourism issues have lagged behind in an international comparison. The recent increase in the number of economics-related publications in SJHT is due to better access to microdata (individual and firm data), the rapid development of statistical and econometric methods and the interest in the causes and effects of the tourism boom in the Nordic countries until recently. This article gives a brief review of the main topics of Nordic economic research that have been studied, as well as potential future research ideas (e.g. short term rentals, rising industry concentration, innovation and ICT) and data sources (big data, social media data, linked data at the micro level and register data) that can be developed and used for future studies. With the COVID-19 pandemic, general uncertainty and government intervention in the tourism sector will lead to a change in travel flows, calling for more quantitative studies. More research based on internationally comparable microdata for several Nordic countries will be particularly helpful.
摘要《斯堪的纳维亚酒店与旅游杂志》(SJHT)上与经济学相关的文章数量最近大幅增加。尽管如此,北欧经济学家在旅游问题上的研究工作在国际比较中仍然落后。SJHT最近出版的经济学相关出版物数量的增加是由于更好地获取微观数据(个人和企业数据)、统计和计量方法的快速发展以及对北欧国家旅游业繁荣的原因和影响的兴趣。本文简要回顾了北欧经济研究的主要主题,以及未来潜在的研究思路(如短期租金、行业集中度上升、创新和ICT)和可开发用于未来研究的数据源(大数据、社交媒体数据、微观层面的链接数据和注册数据)。随着新冠肺炎大流行,旅游业的普遍不确定性和政府干预将导致旅游流的变化,需要进行更多的定量研究。对几个北欧国家进行更多基于国际可比微观数据的研究将特别有帮助。
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引用次数: 12
20 years of Nordic place branding research: a review and future research agenda 北欧地方品牌研究20年:回顾与未来研究议程
IF 3.6 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2020-10-12 DOI: 10.1080/15022250.2020.1830434
Cecilia Cassinger, Szilvia Gyimóthy, Andrea Lucarelli
ABSTRACT In the past 20 years, the Nordic region has fostered a distinct place branding scholarship and practice. This paper briefly revisits hallmark contributions that founded and shaped Nordic place branding and argues that by today, the Nordic approach earned widespread international acknowledgement. The Nordic region offers more than a regional context of place branding; its cultural and geo-political idiosyncrasies greatly affect the axiological position of place branding research. By positioning Nordic place branding research on the global scene, the paper outlines the contours of a hybrid scholarly approach (the Nordic wave), which bridges across managerial and critical schools of branding and promotes a more extroverted knowledge collaboration with branding practitioners. The paper concludes with discussing the potential the NordicWave for future place branding endeavours.
摘要在过去的20年里,北欧地区培养了一个独特的品牌学术和实践场所。本文简要回顾了创立和塑造北欧地方品牌的标志性贡献,并认为到今天,北欧方法已经赢得了广泛的国际认可。北欧地区提供的不仅仅是地方品牌的区域背景;其文化特质和地缘政治特质极大地影响了场所品牌研究的价值地位。通过将北欧品牌研究定位在全球舞台上,该论文概述了一种混合学术方法(北欧浪潮)的轮廓,该方法跨越了管理和批评品牌学派,并促进了与品牌从业者更外向的知识合作。论文最后讨论了北欧浪潮在未来地方品牌努力中的潜力。
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引用次数: 9
Interactive value formation: drivers and outcomes from Airbnb guests’ perspectives 互动价值形成:Airbnb客人视角的驱动因素和结果
IF 3.6 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2020-10-03 DOI: 10.1080/15022250.2020.1828163
Erose Sthapit, P. Bjork
ABSTRACT This study explores interactive value formation, particularly the underlying drivers of three value outcomes in the Airbnb context: co-creation, co-destruction and co-recovery. The study focuses on reviews posted online by Airbnb guests in English. These posts contained customers’ positive and negative experiences with Airbnb on Trustpilot. The data analysis uncovered two main themes that reflected the drivers of value co-creation, co-destruction and co-recovery (company’s customer service and hosts’ actions). First, after a service failure, many guests experienced value co-destruction because they felt that Airbnb’s customer service agents could not solve their problems in a timely and proper manner, while the use of successful recovery efforts by the service agents served as an antidote to value co-destruction, thereby contributing to value co-recovery. Second, host’s friendly behaviour, including prompt communication between the host and the guest, led to value co-creation. On the contrary, inadequate communication and unethical actions by the host generated value co-destruction among the guests and resulted in a decline in their well-being. The findings suggest that particular value dimensions can individually act as a source of either value co-creation or co-recovery, while their inadequate integration in the interactive value formation processes leads to value co-destruction.
本研究探讨了互动价值的形成,特别是在Airbnb背景下,共同创造、共同破坏和共同恢复这三种价值结果的潜在驱动因素。这项研究的重点是Airbnb客人在网上发布的英文评论。这些帖子包含了客户在Trustpilot上对Airbnb的积极和消极体验。数据分析揭示了两个主要主题,反映了价值共同创造、共同破坏和共同恢复的驱动因素(公司的客户服务和房东的行为)。首先,在一次服务失败后,很多客人都经历了价值共毁,因为他们觉得Airbnb的客服代表不能及时、恰当地解决他们的问题,而客服代表利用成功的恢复努力,作为价值共毁的解药,从而有助于价值共毁。第二,主人的友好行为,包括主人和客人之间的及时沟通,导致价值共创。相反,主人的沟通不足和不道德的行为导致客人之间的价值共毁,导致他们的幸福感下降。研究结果表明,特定的价值维度可以单独作为价值共同创造或共同恢复的来源,而它们在互动价值形成过程中的整合不足导致价值共同破坏。
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引用次数: 13
20 years of Nordic nature-based tourism research: a review and future research agenda 北欧自然旅游研究20年:回顾与未来研究议程
IF 3.6 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2020-09-26 DOI: 10.1080/15022250.2020.1823247
P. Fredman, L. Margaryan
ABSTRACT This paper provides a review of research in nature-based tourism in the Nordic region, discuss it from an international viewpoint and provide an outlook for the future research agenda. To do this, we analyze the Scandinavian Journal of Hospitality and Tourism for papers focusing on nature-based tourism from 2010 to 2020, as well as 29 key textbooks representing international scholarship within the last decade. We argue there has been an increase in the number of studies looking at nature-based tourism from the supply side, especially about destination development, lifestyle entrepreneurship and the role of guides. We also notice that many research questions are raised from practical needs, while more theoretically oriented research is rather limited. The international call for new, bold theoretical outlooks, the need to reimagine and fundamentally transform human-nature relationships towards sustainability and co-existence remains relevant for the Nordic context in the future.
本文综述了北欧地区自然旅游的研究现状,从国际视角对其进行了探讨,并对未来的研究议程进行了展望。为此,我们分析了《斯堪的纳维亚酒店与旅游杂志》(Scandinavian Journal of Hospitality and Tourism) 2010年至2020年期间关于自然旅游的论文,以及过去十年中代表国际学术的29本重要教科书。我们认为,越来越多的研究从供给侧关注以自然为基础的旅游,特别是关于目的地开发、生活方式创业和导游角色的研究。我们也注意到,许多研究问题是从实际需要出发提出的,而更多的理论导向的研究相当有限。国际上对新的、大胆的理论观点的呼吁,以及重新设想和从根本上改变人类与自然的关系,使其朝着可持续发展和共存的方向发展的需要,仍然与北欧未来的环境有关。
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引用次数: 35
20 years of Nordic rural tourism research: a review and future research agenda 北欧乡村旅游研究20年:回顾与未来研究议程
IF 3.6 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2020-09-26 DOI: 10.1080/15022250.2020.1823246
G. Helgadottir, Katherine Dashper
ABSTRACT This review focuses on how the concepts rural and rurality have appeared in the context of Nordic tourism and hospitality research published in the Scandinavian Journal of Hospitality and Tourism Research. All publications that contained the term rural or a synonym in one or more of these: title, keywords or abstract were considered. Content analysis was conducted based on the publications that have the term rural or a synonym in their title, keywords and abstract. Furthermore, the review considers the measurable impact of the publications on rural tourism and offers suggestions for fruitful future research directions. A brief theoretical framework is provided to analyse what rural and rurality refer to in the publications.
摘要这篇综述的重点是乡村和乡村的概念是如何在北欧旅游和酒店研究的背景下出现的,该研究发表在《斯堪的纳维亚酒店和旅游研究杂志》上。所有在标题、关键词或摘要中包含农村一词或同义词的出版物都被考虑在内。内容分析是根据标题、关键词和摘要中含有农村或同义词的出版物进行的。此外,该综述考虑了出版物对乡村旅游的可衡量的影响,并为未来富有成效的研究方向提出了建议。提供了一个简要的理论框架来分析出版物中所指的农村和乡村。
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引用次数: 11
20 years of Nordic climate change crisis and tourism research: a review and future research agenda 北欧气候变化危机与旅游研究20年:回顾与未来研究议程
IF 3.6 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2020-09-22 DOI: 10.1080/15022250.2020.1823248
C. Michael Hall, J. Saarinen
ABSTRACT Climate change poses an existential crisis for tourism and destinations. Nordic researchers have been at the forefront of research on climate change impacts, adaptation and mitigation. The review provides a brief account of some of the main themes in Nordic climate change research from a regional and international perspective and potential future research directions. Key themes identified include the environmental, economic and social sensitivities of the Nordic region, the implications of climate change for winter-oriented tourism businesses, and the substantial international contribution of Nordic-based researchers to international research on the climate crisis and tourism.
气候变化给旅游业和旅游目的地带来了生存危机。北欧研究人员一直处于气候变化影响、适应和缓解研究的前沿。本文从区域和国际视角简要介绍了北欧气候变化研究的一些主题以及未来可能的研究方向。确定的关键主题包括北欧地区的环境、经济和社会敏感性,气候变化对冬季导向型旅游业务的影响,以及北欧研究人员对气候危机和旅游业国际研究的重大国际贡献。
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引用次数: 21
20 years of Nordic second-home tourism research: a review and future research agenda 北欧第二家园旅游研究20年:回顾与未来研究议程
IF 3.6 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2020-09-22 DOI: 10.1080/15022250.2020.1823244
D. Müller
ABSTRACT Second-home tourism is a prominent feature of Nordic tourism. This article reviews Nordic research on second-home tourism since 2000 and relates it to international trends within this field. Furthermore, it provides a short outline of future research needs and opportunities. The review indicates that Nordic second-home tourism research has been highly productive and influential. After being dominated by national overviews, research has more recently addressed issues such as environmental impacts, community tensions and displacement, internationalization, and planning. Indeed, with this, Nordic researchers have gained core positions in the international ecosystem of second-home research, and particularly Umeå University has developed into the epicenter of second-home research. Although the situation for Nordic second-home research has been strong, generational shifts imply a risk of discontinuation. However, a more nuanced view on the second-home phenomenon detects the varieties of second-home tourism and the multiple interconnections to other fields of research. Against the backdrop of the COVID-19 pandemic, second-home research can become a forerunner in understanding households’ new spatial–temporal arrangements, combining various homes and places.
第二家园旅游是北欧旅游的一大特色。本文回顾了2000年以来北欧对第二家园旅游的研究,并将其与该领域的国际趋势联系起来。此外,它还简要介绍了未来的研究需求和机会。该综述表明,北欧第二家园旅游研究具有很高的生产力和影响力。在以国家综述为主之后,研究最近解决了环境影响、社区紧张局势和流离失所、国际化和规划等问题。事实上,有了这一点,北欧研究人员在第二家园研究的国际生态系统中获得了核心地位,尤其是乌莫大学已经发展成为第二家园的研究中心。尽管北欧第二家园研究的情况一直很好,但代际转变意味着中断的风险。然而,对第二家园现象的更细致的看法发现了第二家园旅游的多样性以及与其他研究领域的多重联系。在新冠肺炎大流行的背景下,第二家庭研究可以成为理解家庭新的时空安排的先导,将不同的家庭和场所结合起来。
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引用次数: 19
Guiding: a comprehensive literature review 指导:综合文献综述
IF 3.6 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2020-08-07 DOI: 10.1080/15022250.2020.1802774
N. Galí, R. Camprubí
ABSTRACT Over the last few decades, researchers have shown a heightened interest in guiding related to tour guide performances, guided tours, and the relationship between guides and tourists, leading to a plethora of studies published in this field. The aim of this study is to summarise and analyse the development of this field of tourism research between 2000 and 2017. A systematic content analysis of 80 peer-reviewed academic papers in JCR journals was carried out in order to complement and extend the results reported in previous research. Several variables related to research approaches were examined. The results show that research on guiding takes a predominantly qualitative approach, and mainly focuses on the role and performance of local guides. This differs from previous research which has predominantly focused on the role of tour leader. The conclusions of the study suggest areas within guiding studies yet to be explored, and which could be examined in future studies.
在过去的几十年里,研究人员对与导游表演、导游和导游与游客之间的关系相关的导游表现出了极大的兴趣,导致在该领域发表了大量的研究。本研究的目的是总结和分析2000年至2017年这一旅游研究领域的发展。本文对80篇JCR期刊同行评议的学术论文进行了系统的内容分析,以补充和扩展以往的研究结果。研究了与研究方法有关的几个变量。研究结果表明,对导游的研究以定性为主,主要关注当地导游的角色和绩效。这与之前的研究主要关注领队的角色不同。这项研究的结论提出了指导性研究中有待探索的领域,这些领域可以在未来的研究中加以研究。
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引用次数: 6
Do European tourists intend to revisit the same countries? Effect of satisfaction in European Union destinations 欧洲游客打算重游同一个国家吗?对欧盟目的地满意度的影响
IF 3.6 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2020-08-07 DOI: 10.1080/15022250.2020.1807405
P. Štumpf, V. Vojtko, P. Janeček
ABSTRACT A high level of tourist satisfaction is one of the most common goals of sustainable tourist destinations. The general assumption is that a higher level of tourist satisfaction leads to higher tourist loyalty to destinations and, furthermore, increases revisits. This paper examines the relationships of how satisfaction, as well as the demographic, motivational, and behavioural characteristics of tourists, affect the intention to return for the main holiday to the same European Union (EU) country in the following year. We used the generalized linear model (GLM) with binomial logit link functions to reveal these relationships. The results show that satisfaction with the quality of accommodation plays an important role when EU citizens make decisions to revisit the same country. However, tourists’ motivation, age, travel distance, and country of origin influence the intention to revisit within the EU more significantly than the satisfaction attributes.
摘要高水平的游客满意度是可持续旅游目的地最常见的目标之一。一般的假设是,游客满意度越高,游客对目的地的忠诚度就越高,而且还会增加重游次数。本文研究了满意度以及游客的人口统计学、动机和行为特征如何影响来年返回同一欧盟国家度假的意愿。我们使用具有二项式logit链接函数的广义线性模型(GLM)来揭示这些关系。结果表明,当欧盟公民决定重新访问同一国家时,对住宿质量的满意度起着重要作用。然而,游客的动机、年龄、旅行距离和原籍国对欧盟内重游意愿的影响比满意度更大。
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引用次数: 18
Useful funds, disappointing framework: tourism stakeholder experiences of INTERREG 有用的资金,令人失望的框架:INTERREG的旅游利益相关者经验
IF 3.6 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2020-07-14 DOI: 10.1080/15022250.2020.1792339
J. Shepherd, D. Ioannides
ABSTRACT Cross-border tourism cooperation is a fruitful form of engagement between borderland destinations, helping them boost their profile and minimise problems arising from operating near a border. European cross-border tourism cooperation is often supported by a European Union project funding arm known as INTERREG. Our study explores the perceptions and experiences of stakeholders involved in three INTERREG projects between tourism destinations in the Scandinavian borderland region of Jämtland-Trøndelag. The aim of the study is to understand why tourism actors in the region decide to apply for INTERREG funds, what their perceptions are towards the project framework, and how their experiences of INTERREG influence their assessment of the programme as a tool for successful cross-border cooperation in tourism. Emerging from a qualitative approach based on in-depth semi-structured interviews, we reveal that the stakeholders involved in the projects see INTERREG as a valuable source of funding in an otherwise under-funded border region, but that they experience a number of problems within the INTERREG framework. The omnipresence of short-term, supranational funded projects is perceived as detrimental to the establishment of sustainable cross-border tourism development within the study region. We recommend that tourism practitioners be more cautious when thinking of (re)applying for INTERREG funding.
跨境旅游合作是边境目的地之间富有成效的合作形式,有助于他们提高自己的形象,并最大限度地减少在边境附近经营所产生的问题。欧洲跨境旅游合作通常得到欧盟项目资助机构INTERREG的支持。我们的研究探讨了参与斯堪的纳维亚边境地区Jämtland-Trøndelag旅游目的地之间的三个INTERREG项目的利益相关者的看法和经验。这项研究的目的是了解为什么该地区的旅游行为者决定申请INTERREG基金,他们对项目框架的看法,以及他们对INTERREG的经验如何影响他们对该方案作为成功跨境旅游合作工具的评估。基于深度半结构化访谈的定性方法,我们揭示了参与项目的利益相关者将INTERREG视为资金不足的边境地区的宝贵资金来源,但他们在INTERREG框架内遇到了许多问题。普遍存在的短期、超国家资助项目被认为不利于在研究区域内建立可持续的跨境旅游发展。我们建议旅游从业者在考虑(重新)申请INTERREG资金时更加谨慎。
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引用次数: 9
期刊
Scandinavian Journal of Hospitality and Tourism
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