Pub Date : 2023-06-19DOI: 10.1177/08933189231184430
K. Levine, Melinda R. Aley, Fashina Aladé
The COVID-19 pandemic forced many parents to work from home while children participated in distance learning, providing a unique opportunity to examine what children observed about work-life balance. Parent-child dyads ( N = 194) completed online surveys about their perceptions of work-life balance. Examination of mothers and fathers found similar challenges about working at home. Parents reported that work-life balance was problematic while children reported positive work-life balance for their parents due to the time spent together while everyone was at home.
{"title":"Working and Parenting During a Pandemic: Children’s and Parents’ Perceptions of Work-Life Balance While Working From Home","authors":"K. Levine, Melinda R. Aley, Fashina Aladé","doi":"10.1177/08933189231184430","DOIUrl":"https://doi.org/10.1177/08933189231184430","url":null,"abstract":"The COVID-19 pandemic forced many parents to work from home while children participated in distance learning, providing a unique opportunity to examine what children observed about work-life balance. Parent-child dyads ( N = 194) completed online surveys about their perceptions of work-life balance. Examination of mothers and fathers found similar challenges about working at home. Parents reported that work-life balance was problematic while children reported positive work-life balance for their parents due to the time spent together while everyone was at home.","PeriodicalId":47743,"journal":{"name":"Management Communication Quarterly","volume":null,"pages":null},"PeriodicalIF":2.5,"publicationDate":"2023-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47490293","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-08DOI: 10.1177/08933189231179653
Sonia R. Ivancic, Jessica L. Ford
This study explores organizational bystander responses to sexual harassment in order to understand how bystanders facilitate healing, perpetuate harm, and create tensions for individuals who experience workplace sexual harassment. This qualitative analysis expands our understanding of bystander communication in several ways. First, we present patterns of constructive and destructive bystander communication practices and introduce the concept of holistic support. Second, we analyze how responses by organizational bystanders (dis)organize sexual harassment or ignite fears of (dis)organization. Last, we introduce a continuum of bystander response patterns that demonstrate the tensions targets of sexual harassment navigate when interacting with bystanders. Findings illuminate the possibilities for workplace transformation and we provide recommendations for how to best support individuals who are sexually harassed.
{"title":"(Dis)Organizing Sexual Harassment: Patterns of Bystander Communication","authors":"Sonia R. Ivancic, Jessica L. Ford","doi":"10.1177/08933189231179653","DOIUrl":"https://doi.org/10.1177/08933189231179653","url":null,"abstract":"This study explores organizational bystander responses to sexual harassment in order to understand how bystanders facilitate healing, perpetuate harm, and create tensions for individuals who experience workplace sexual harassment. This qualitative analysis expands our understanding of bystander communication in several ways. First, we present patterns of constructive and destructive bystander communication practices and introduce the concept of holistic support. Second, we analyze how responses by organizational bystanders (dis)organize sexual harassment or ignite fears of (dis)organization. Last, we introduce a continuum of bystander response patterns that demonstrate the tensions targets of sexual harassment navigate when interacting with bystanders. Findings illuminate the possibilities for workplace transformation and we provide recommendations for how to best support individuals who are sexually harassed.","PeriodicalId":47743,"journal":{"name":"Management Communication Quarterly","volume":null,"pages":null},"PeriodicalIF":2.5,"publicationDate":"2023-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46072037","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-05-22DOI: 10.1177/08933189231173076
W. R. Smith
Drawing upon the theoretical roots of Montreal school communicative constitution of organizing (CCO), this study extends the notion of “authoritative texts” (Kuhn, 2008) to loose, emergent, and fluid forms of organizing. Based on interviews and observations among a fluid collective of bicyclists that maintain a public jump course, findings show how repetitive stories and labor analogies are communicative elements giving rise to an authoritative text, that, although imperfect in many ways, exerts influence on organizing practices. Despite lacking conventional organizational structures, the article demonstrates how the emergence and disciplining function of authoritative texts is made possible by a unique form of indirect assertive speech acts. This work contributes to organizational communication theory by extending authoritative text research to fluid organizing, theorizing differences in the coorientation and scaling up processes forming authoritative texts, and providing precise explanations of how texts discipline through intertextual relations.
{"title":"“No dig, No Ride”: The Communicative Constitution and Consequences of Imperfect Authoritative Texts in Fluid Collective Organizing","authors":"W. R. Smith","doi":"10.1177/08933189231173076","DOIUrl":"https://doi.org/10.1177/08933189231173076","url":null,"abstract":"Drawing upon the theoretical roots of Montreal school communicative constitution of organizing (CCO), this study extends the notion of “authoritative texts” (Kuhn, 2008) to loose, emergent, and fluid forms of organizing. Based on interviews and observations among a fluid collective of bicyclists that maintain a public jump course, findings show how repetitive stories and labor analogies are communicative elements giving rise to an authoritative text, that, although imperfect in many ways, exerts influence on organizing practices. Despite lacking conventional organizational structures, the article demonstrates how the emergence and disciplining function of authoritative texts is made possible by a unique form of indirect assertive speech acts. This work contributes to organizational communication theory by extending authoritative text research to fluid organizing, theorizing differences in the coorientation and scaling up processes forming authoritative texts, and providing precise explanations of how texts discipline through intertextual relations.","PeriodicalId":47743,"journal":{"name":"Management Communication Quarterly","volume":null,"pages":null},"PeriodicalIF":2.5,"publicationDate":"2023-05-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46318443","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-05-01DOI: 10.1177/08933189221095093
Ziyu Long, Patrice M. Buzzanell, A. King
Drawing from the experiences of graduate students who become parents during graduate school in the United States, we argue that working parents encounter multiple liminalities, defined as “betwixt and between the original positions arrayed by law, custom, convention and ceremony” (Turner, 1977, p. 95) in their work-family negotiation. Findings revealed that graduate student parents (GSP) experienced permanent liminality when navigating parental leave policies, transitional liminality when managing work-family demands, and limbo liminality as GSPs are compared against “the ideal worker” in their everyday work. GSPs engaged in pivoting to unleash the agentic potential of their liminal positionality. Pivoting is enacted through (a) stepping into X or Y side of the liminal space to unlock oneself from the inbetweeness, (b) rotating back and forth between X and Y positions to attend to different roles, and (c) turning to an alternative space whereby the hybrid X-Y identities are embraced.
{"title":"Pivoting Multiple Liminalities in Working Parenthood: Communicative Negotiations of Permanent, Transitional, and Limbo Liminalities","authors":"Ziyu Long, Patrice M. Buzzanell, A. King","doi":"10.1177/08933189221095093","DOIUrl":"https://doi.org/10.1177/08933189221095093","url":null,"abstract":"Drawing from the experiences of graduate students who become parents during graduate school in the United States, we argue that working parents encounter multiple liminalities, defined as “betwixt and between the original positions arrayed by law, custom, convention and ceremony” (Turner, 1977, p. 95) in their work-family negotiation. Findings revealed that graduate student parents (GSP) experienced permanent liminality when navigating parental leave policies, transitional liminality when managing work-family demands, and limbo liminality as GSPs are compared against “the ideal worker” in their everyday work. GSPs engaged in pivoting to unleash the agentic potential of their liminal positionality. Pivoting is enacted through (a) stepping into X or Y side of the liminal space to unlock oneself from the inbetweeness, (b) rotating back and forth between X and Y positions to attend to different roles, and (c) turning to an alternative space whereby the hybrid X-Y identities are embraced.","PeriodicalId":47743,"journal":{"name":"Management Communication Quarterly","volume":null,"pages":null},"PeriodicalIF":2.5,"publicationDate":"2023-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47761714","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-25DOI: 10.1177/08933189231172427
Shawna Malvini Redden, Jennifer A. Scarduzio
Given the personal nature of sexual harassment and the typically confidential, bureaucratic reporting processes in organizations, first-person stories about sexual harassment reporting are somewhat rare. In fact, targets of harassment are routinely silenced by the reporting process, with confidentiality rules protecting harassers, organizations, and only occasionally, harassment targets. Consequently, we know little about how those who experience sexual harassment from coworkers make sense of their experiences, what their experience reporting is like, and how they navigate the stigma of sexual harassment after they report. In this study, we draw upon in-depth interviews with a diverse group of workers to understand how they metaphorically frame their experiences as mysteries, battles, and games. We argue that these metaphors direct attention to the ways people make sense of harassment in wholly negative symbolic frames, with diminished agency, and implicate organizations as agents in the harassment process.
{"title":"Mysteries, Battles, and Games: Exploring Agency in Metaphors About Sexual Harassment","authors":"Shawna Malvini Redden, Jennifer A. Scarduzio","doi":"10.1177/08933189231172427","DOIUrl":"https://doi.org/10.1177/08933189231172427","url":null,"abstract":"Given the personal nature of sexual harassment and the typically confidential, bureaucratic reporting processes in organizations, first-person stories about sexual harassment reporting are somewhat rare. In fact, targets of harassment are routinely silenced by the reporting process, with confidentiality rules protecting harassers, organizations, and only occasionally, harassment targets. Consequently, we know little about how those who experience sexual harassment from coworkers make sense of their experiences, what their experience reporting is like, and how they navigate the stigma of sexual harassment after they report. In this study, we draw upon in-depth interviews with a diverse group of workers to understand how they metaphorically frame their experiences as mysteries, battles, and games. We argue that these metaphors direct attention to the ways people make sense of harassment in wholly negative symbolic frames, with diminished agency, and implicate organizations as agents in the harassment process.","PeriodicalId":47743,"journal":{"name":"Management Communication Quarterly","volume":null,"pages":null},"PeriodicalIF":2.5,"publicationDate":"2023-04-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43735669","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-25DOI: 10.1177/08933189231167385
Stephanie L. Dailey, Casey S. Pierce, D. Bailey, P. Leonardi, B. Nardi
This study advances organizational communication scholarship by introducing the notion of an occupational identity gap as a misalignment among the personal, relational, communal, and enacted frames of identity. Despite knowledge that occupational identity gaps exist, scholars know little about how people manage them. Interviews with 31 graphic designers explain how occupational identity gaps were forged by personal frames (e.g., “I am a creative person”) that contradicted enacted (e.g., “I do boring template work”) and relational frames (e.g., “It’s the client’s decision which [design] he or she will like”). Workers managed this misalignment by employing two novel strategies—reappraising and repositioning—that bridged personal-enacted and personal-relational occupational identity gaps. Our analysis contributes to scholarship by a) theorizing these two occupational identity gap bridging strategies, (b) extending CTI research, and (c) offering a novel conceptualization of occupational identity.
{"title":"Being Creative Within (or Outside) the Box: Bridging Occupational Identity Gaps","authors":"Stephanie L. Dailey, Casey S. Pierce, D. Bailey, P. Leonardi, B. Nardi","doi":"10.1177/08933189231167385","DOIUrl":"https://doi.org/10.1177/08933189231167385","url":null,"abstract":"This study advances organizational communication scholarship by introducing the notion of an occupational identity gap as a misalignment among the personal, relational, communal, and enacted frames of identity. Despite knowledge that occupational identity gaps exist, scholars know little about how people manage them. Interviews with 31 graphic designers explain how occupational identity gaps were forged by personal frames (e.g., “I am a creative person”) that contradicted enacted (e.g., “I do boring template work”) and relational frames (e.g., “It’s the client’s decision which [design] he or she will like”). Workers managed this misalignment by employing two novel strategies—reappraising and repositioning—that bridged personal-enacted and personal-relational occupational identity gaps. Our analysis contributes to scholarship by a) theorizing these two occupational identity gap bridging strategies, (b) extending CTI research, and (c) offering a novel conceptualization of occupational identity.","PeriodicalId":47743,"journal":{"name":"Management Communication Quarterly","volume":null,"pages":null},"PeriodicalIF":2.5,"publicationDate":"2023-03-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47384375","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-17DOI: 10.1177/08933189231164800
Matthew A. Koschmann
{"title":"Editor’s Introduction","authors":"Matthew A. Koschmann","doi":"10.1177/08933189231164800","DOIUrl":"https://doi.org/10.1177/08933189231164800","url":null,"abstract":"","PeriodicalId":47743,"journal":{"name":"Management Communication Quarterly","volume":null,"pages":null},"PeriodicalIF":2.5,"publicationDate":"2023-03-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43521670","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-13DOI: 10.1177/08933189231161620
Mahuya Pal, Beatriz Nieto-Fernandez
We draw upon transnational feminism as a theoretical resource to outline decolonial thinking for feminist organizational communication in this essay. Decolonial perspectives in transnational feminism reinforce antiracist, anticapitalist, and anti-imperial interventions in theory, practice and activism. We argue that the assumptions of neoliberal hegemony and imperial legacy remain largely unchallenged in feminist organizational communication research and call for rigorous examination of global capitalism and its close links with colonization of knowledge to make the project of the empire visible. Our recommendations urge shifting dominant sites of knowledge-making to epistemologies of disenfranchised women and generating insurgent knowledges by carefully forging non-exploitative collaborative relationships with activists and communities of struggle. We hope these agendas offer new imaginings to decolonize imperial legacies, address historical absences and silences, and invigorate social justice orientation in the field.
{"title":"Politics of Transnational Feminism to Decolonize Feminist Organizational Communication: A Call to Action","authors":"Mahuya Pal, Beatriz Nieto-Fernandez","doi":"10.1177/08933189231161620","DOIUrl":"https://doi.org/10.1177/08933189231161620","url":null,"abstract":"We draw upon transnational feminism as a theoretical resource to outline decolonial thinking for feminist organizational communication in this essay. Decolonial perspectives in transnational feminism reinforce antiracist, anticapitalist, and anti-imperial interventions in theory, practice and activism. We argue that the assumptions of neoliberal hegemony and imperial legacy remain largely unchallenged in feminist organizational communication research and call for rigorous examination of global capitalism and its close links with colonization of knowledge to make the project of the empire visible. Our recommendations urge shifting dominant sites of knowledge-making to epistemologies of disenfranchised women and generating insurgent knowledges by carefully forging non-exploitative collaborative relationships with activists and communities of struggle. We hope these agendas offer new imaginings to decolonize imperial legacies, address historical absences and silences, and invigorate social justice orientation in the field.","PeriodicalId":47743,"journal":{"name":"Management Communication Quarterly","volume":null,"pages":null},"PeriodicalIF":2.5,"publicationDate":"2023-03-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43532748","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-10DOI: 10.1177/08933189231161621
Chuqing Dong, Yafei Zhang, S. Ao
Increasingly, employees are recognized as important enactors and contributors to corporate social responsibility (CSR) activities, making their engagement a critical consideration of internal stakeholder management. While the positive outcomes of employees’ CSR engagement have been extensively investigated, the present study focuses on an essential yet understudied question: How do employees engage in organizational CSR activities through communication efforts? We proposed and tested an employee-centered CSR engagement model based on the reasoned action approach. Findings from a survey with 406 employees indicated that CSR communication consisting of both instrumental and co-creational aspects could effectively foster employees’ cognitive, emotional, and behavioral engagement in CSR. Positive attitudes and perceived supportive workplace norms regarding CSR participation are key mediators. This study answers the call for more research on the individual-level drivers of CSR engagement from an employee perspective and offers practical implications for internal CSR communication design.
{"title":"How to Engage Employees in Corporate Social Responsibility? Exploring Corporate Social Responsibility Communication Effects Through the Reasoned Action Approach","authors":"Chuqing Dong, Yafei Zhang, S. Ao","doi":"10.1177/08933189231161621","DOIUrl":"https://doi.org/10.1177/08933189231161621","url":null,"abstract":"Increasingly, employees are recognized as important enactors and contributors to corporate social responsibility (CSR) activities, making their engagement a critical consideration of internal stakeholder management. While the positive outcomes of employees’ CSR engagement have been extensively investigated, the present study focuses on an essential yet understudied question: How do employees engage in organizational CSR activities through communication efforts? We proposed and tested an employee-centered CSR engagement model based on the reasoned action approach. Findings from a survey with 406 employees indicated that CSR communication consisting of both instrumental and co-creational aspects could effectively foster employees’ cognitive, emotional, and behavioral engagement in CSR. Positive attitudes and perceived supportive workplace norms regarding CSR participation are key mediators. This study answers the call for more research on the individual-level drivers of CSR engagement from an employee perspective and offers practical implications for internal CSR communication design.","PeriodicalId":47743,"journal":{"name":"Management Communication Quarterly","volume":null,"pages":null},"PeriodicalIF":2.5,"publicationDate":"2023-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42101710","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-05DOI: 10.1177/08933189231160696
Lindsay L. Dillingham
This paper explores the potential to address mid-crisis communication needs in longitudinal crises by using a paired renewal discourse and inoculation messaging strategy. While renewal discourse focuses on inherent opportunities and the possibility for organizations to improve following a crisis, insulating stakeholder views from ongoing and future crisis effects with inoculation messaging during the crisis can improve the durability of positive outcomes. Theoretically driven rhetorical analysis is used to examine stakeholder communication from one of the two firms that survived The Weekend Wall Street Died in September 2008, a midpoint in the 18-month global financial meltdown. The results demonstrate mid-crisis as a distinct communication exigency and the applied use of a paired renewal discourse and inoculation strategy as a crisis and ongoing risk management approach.
{"title":"Embracing Opportunity and Bracing for the Future: Renewal Discourse and Inoculation","authors":"Lindsay L. Dillingham","doi":"10.1177/08933189231160696","DOIUrl":"https://doi.org/10.1177/08933189231160696","url":null,"abstract":"This paper explores the potential to address mid-crisis communication needs in longitudinal crises by using a paired renewal discourse and inoculation messaging strategy. While renewal discourse focuses on inherent opportunities and the possibility for organizations to improve following a crisis, insulating stakeholder views from ongoing and future crisis effects with inoculation messaging during the crisis can improve the durability of positive outcomes. Theoretically driven rhetorical analysis is used to examine stakeholder communication from one of the two firms that survived The Weekend Wall Street Died in September 2008, a midpoint in the 18-month global financial meltdown. The results demonstrate mid-crisis as a distinct communication exigency and the applied use of a paired renewal discourse and inoculation strategy as a crisis and ongoing risk management approach.","PeriodicalId":47743,"journal":{"name":"Management Communication Quarterly","volume":null,"pages":null},"PeriodicalIF":2.5,"publicationDate":"2023-03-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47010976","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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