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The impact of high commitment work practices on radical innovation: innovative work behaviour and knowledge sharing as mediators 高承诺工作实践对激进创新的影响:以创新工作行为和知识共享为中介
IF 3.1 Q2 MANAGEMENT Pub Date : 2024-02-01 DOI: 10.1108/ijppm-01-2023-0036
Motasem M. Thneibat

Purpose

Building on social exchange theory (SET), the main aim of this paper is to empirically study the impact of high-commitment work practices (HCWPs) systems on radical innovation. Additionally, the paper examines the mediating roles of employee innovative work behaviour (IWB) and knowledge sharing (KS) in the relationship between HCWPs and radical innovation.

Design/methodology/approach

Using a survey questionnaire, data were collected from employees working in pharmaceutical, manufacturing and technological industries in Jordan. A total of 408 employees participated in the study. Structural equation modelling (SEM) using AMOS v28 was employed to test the research hypotheses.

Findings

This research found that HCWPs in the form of a bundle of human resource management (HRM) practices are significant for employee IWB and KS. However, similar to previous studies, this paper failed to find a direct significant impact for HCWPs on radical innovation. Rather, the impact was mediated by employee IWB. Additionally, this paper found that HCWPs are significant for KS and that KS is significant for employee IWB.

Originality/value

Distinctively, this paper considered the mediating effect of employee IWB on radical innovation. Extant research treated IWB as a consequence of organisational arrangements such as HRM practices; this paper considered IWB as a foundation and source for other significant organisational outcomes, namely radical innovation. Additionally, the paper considered employees' perspectives in studying the relationship between HRM, KS, IWB and radical innovation.

目的本文以社会交换理论(SET)为基础,主要目的是实证研究高承诺工作实践(HCWPs)系统对激进创新的影响。此外,本文还研究了员工创新工作行为(IWB)和知识共享(KS)在 HCWPs 与激进创新之间关系中的中介作用。共有 408 名员工参与了研究。研究结果本研究发现,以人力资源管理(HRM)实践捆绑为形式的 HCWPs 对员工 IWB 和 KS 有显著影响。然而,与之前的研究类似,本文未能发现 HCWPs 对激进创新的直接显著影响。相反,这种影响是以员工 IWB 为中介的。此外,本文还发现 HCWPs 对 KS 有显著影响,而 KS 对员工 IWB 有显著影响。现有研究将 IWB 视为人力资源管理实践等组织安排的结果;本文则将 IWB 视为其他重要组织结果(即激进创新)的基础和来源。此外,在研究人力资源管理、KS、IWB 和激进创新之间的关系时,本文还考虑了员工的观点。
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引用次数: 0
Combining digitalization and sustainability: unveiling the relationship of digital maturity degree, sustainable supply chain management practices and performance 数字化与可持续发展的结合:揭示数字化成熟度、可持续供应链管理实践与绩效之间的关系
IF 3.1 Q2 MANAGEMENT Pub Date : 2024-01-26 DOI: 10.1108/ijppm-06-2023-0311
Thi Ngan Pham, Minh Tu Tran Hoang, Yen Ngan Nguyen Tran, Binh An Nguyen Phan

Purpose

This study aims to comprehensively assess how digital maturity degree (DMD) impacts sustainable supply chain management (SSCM) performance through the mediating role of SSCM practices in businesses in Vietnam.

Design/methodology/approach

The hypotheses were performed using partial least square-structural equation modeling (PLS-SEM) with data collected from a survey of over 234 managers having responsibility in the supply chain field in Vietnam. Qualitative data were collected through semistructured interviews with 6 experts to deepen understanding of the relationship between DMD and SSCM.

Findings

The results show the mix-results in the relationship between SSCM practices and SSCM performance dimensions while DMD strongly impacts SSCM practices. Also, this study finds the mediating role of SSCM practices on the relationship between DMD and SSCM performance.

Originality/value

This is the first study to investigate the role of DMD on SSCM practices and SSCM performance, using empirical evidence. Moreover, the authors integrate both qualitative and quantitative for understanding complex SSCM phenomena. The present study also helps businesses improve their SSCM performance by leveraging SSCM practices and developing their digital technologies in the long-term view.

目的本研究旨在全面评估数字化成熟度(DMD)如何通过越南企业的可持续供应链管理(SSCM)实践的中介作用影响可持续供应链管理(SSCM)绩效。研究结果表明,SSCM 实践与 SSCM 绩效维度之间的关系是混合的,而 DMD 对 SSCM 实践有很大影响。此外,本研究还发现了 SSCM 实践对 DMD 与 SSCM 绩效之间关系的中介作用。此外,作者将定性与定量相结合,以理解复杂的 SSCM 现象。本研究还有助于企业从长远角度出发,通过利用 SSCM 实践和发展数字技术来提高 SSCM 绩效。
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引用次数: 0
Cost Malmquist productivity analysis during the COVID-19 outbreak: evidence from the largest dual banking industry COVID-19 爆发期间的成本马尔奎斯特生产率分析:来自最大的双重银行业的证据
IF 3.1 Q2 MANAGEMENT Pub Date : 2024-01-25 DOI: 10.1108/ijppm-05-2023-0248
Mohammad Alsharif

Purpose

This study attempts to comprehensively analyze the cost Malmquist productivity index of conventional and Islamic banks in Saudi Arabia, the largest dual banking sector in the world, during the COVID-19 pandemic.

Design/methodology/approach

This study employs the novel approach of cost Malmquist productivity index, which focuses on production costs, to measure the change in cost productivity so that the actual impact of the COVID-19 pandemic could be captured.

Findings

The Saudi Central Bank has successfully mitigated the impact of the COVID-19 epidemic on the Saudi banking sector by implementing several policies and services. This success is reflected in the large positive shift in the production frontier of Saudi banks. Moreover, it was found that Islamic Saudi banks were by far more productive than conventional Saudi banks during the COVID-19 pandemic. However, the total cost productivity index (CMPCH) of Islamic Saudi banks starts to decline sharply in the last quarter of 2022 compared to conventional Saudi banks, indicating that Islamic banks in Saudi Arabia are suffering the most from the tighter monetary policy recently implemented by the Saudi Central Bank.

Practical implications

The results provide insights for policymakers and investors on how different types of banks respond differently to economic crises and monetary policy changes. Targeted support measures may be needed to ensure all banks remain productive and efficient.

Originality/value

To the author’s knowledge, this is the first study to use this innovative methodology to assess the impact of COVID-19 on bank performance in a dual banking sector.

目的 本研究试图全面分析沙特阿拉伯(世界上最大的双重银行业)传统银行和伊斯兰银行在 COVID-19 大流行期间的成本马尔奎斯特生产率指数。研究结果沙特中央银行通过实施多项政策和服务,成功缓解了 COVID-19 疫情对沙特银行业的影响。沙特银行的生产前沿发生了巨大的正向变化,这反映了这一成功。此外,研究还发现,在 COVID-19 大流行期间,沙特伊斯兰银行的生产率远远高于沙特传统银行。然而,与传统沙特银行相比,伊斯兰沙特银行的总成本生产率指数(CMPCH)在 2022 年最后一个季度开始急剧下降,这表明沙特的伊斯兰银行受沙特中央银行最近实施的紧缩货币政策的影响最大。可能需要采取有针对性的支持措施,以确保所有银行保持生产力和效率。
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引用次数: 0
Studying research in balanced scorecard over the years in performance management systems: a bibliometric analysis 研究绩效管理系统多年来对平衡计分卡的研究:文献计量分析
IF 3.1 Q2 MANAGEMENT Pub Date : 2024-01-23 DOI: 10.1108/ijppm-08-2023-0416
Vishakha Jaiswal, Keyur Thaker

Purpose

Since the introduction of balanced scorecard by Kaplan and Norton in 1992, it garnered considerable research and practice attention across disciplines. Using bibliometric analysis, this study examines trends in balanced scorecard research in last 20 years and identifies future areas of research.

Design/methodology/approach

The Web of Science database was used to extract research papers from the 2003 to 2023 period with “Balanced Scorecard” as topic. The final sample consisted of 445 articles. Trends and patterns were analyzed using bibliometric analysis through research profiling and thematic analysis.

Findings

The findings reveal that BSC, spanning across disciplines, including business and operations, has enriched the theory and practice of BSC research. Analytical and survey methods were more prevalent than primary studies. Scholars from the USA and the UK have made noteworthy contributions to balanced scorecard research. Emerging themes include integrating human resources, sustainability, subjectivity in performance evaluation and non-financial performance indicators in BSC for better strategic decision-making.

Practical implications

The study would inspire researchers to generate new research questions and hypotheses and help in identifying gaps in the current knowledge base and areas where further investigation is needed. Managers would gain useful insights into performance management by studying the BSC research evolution to find a fit for modern-day industry needs.

Originality/value

The authors’ contribution fills the void by providing useful account of extent research over last 20 years using bibliometric analysis and motivate future research directions.

目的自卡普兰和诺顿于 1992 年推出平衡计分卡以来,该卡在各学科的研究和实践中获得了相当大的关注。通过文献计量分析,本研究探讨了过去 20 年平衡计分卡的研究趋势,并确定了未来的研究领域。设计/方法/途径使用 Web of Science 数据库提取 2003 年至 2023 年期间以 "平衡计分卡 "为主题的研究论文。最终样本包括 445 篇文章。通过研究剖析和主题分析,采用文献计量分析法对趋势和模式进行了分析。研究结果研究结果表明,平衡计分卡跨越了包括商业和运营在内的各个学科,丰富了平衡计分卡研究的理论和实践。与初级研究相比,分析和调查方法更为普遍。来自美国和英国的学者为平衡计分卡研究做出了显著贡献。新出现的主题包括将人力资源、可持续性、绩效评估中的主观性和非财务绩效指标纳入平衡计分卡,以改善战略决策。通过研究 BSC 研究的演变,管理者将获得对绩效管理的有益见解,从而找到适合当今行业需求的方法。原创性/价值作者的贡献在于利用文献计量分析对过去 20 年的研究范围进行了有益的阐述,从而填补了空白,并激励了未来的研究方向。
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引用次数: 0
A new set of Lean indicators to assess Greenhouse Gas emissions related to industrial losses 评估与工业损失有关的温室气体排放的一套新的精益指标
IF 3.1 Q2 MANAGEMENT Pub Date : 2024-01-15 DOI: 10.1108/ijppm-05-2023-0271
Marcello Braglia, Francesco Di Paco, Roberto Gabbrielli, Leonardo Marrazzini

Purpose

This paper presents a new and well-structured framework that aims to assess the current environmental impact from a Greenhouse Gas (GHG) emissions perspective. This tool includes a new set of Lean Key Performance Indicators (KPIs), which translates the well-known logic of Overall Equipment Effectiveness in the field of GHG emissions, that can progressively detect industrial losses that cause GHG emissions and support decision-making for implementing improvements.

Design/methodology/approach

The new metrics are presented with reference to two different perspectives: (1) to highlight the deviation of the current value of emissions from the target; (2) to adopt a diagnostic orientation not only to provide an assessment of current performance but also to search for the main causes of inefficiencies and to direct improvement implementations.

Findings

The proposed framework was applied to a major company operating in the plywood production sector. It identified emission-related losses at each stage of the production process, providing an overall performance evaluation of 53.1%. The industrial application shows how the indicators work in practice, and the framework as a whole, to assess GHG emissions related to industrial losses and to proper address improvement actions.

Originality/value

This paper scrutinizes a new set of Lean KPIs to assess the industrial losses causing GHG emissions and identifies some significant drawbacks. Then it proposes a new structure of losses and KPIs that not only quantify efficiency but also allow to identify viable countermeasures.

本文提出了一个结构合理的新框架,旨在从温室气体(GHG)排放的角度评估当前的环境影响。该工具包括一套新的精益关键绩效指标(KPIs),它将众所周知的设备总体效率逻辑转化为温室气体排放领域的逻辑,可逐步检测导致温室气体排放的工业损失,并为实施改进提供决策支持。设计/方法/途径从两个不同的角度介绍了新的衡量标准:(1)突出当前排放值与目标值的偏差;(2)采用诊断导向,不仅提供当前绩效评估,还寻找效率低下的主要原因,并指导改进措施的实施。它确定了生产过程中每个阶段与排放相关的损失,提供了 53.1% 的总体绩效评估。工业应用表明了这些指标在实践中是如何发挥作用的,以及整个框架是如何评估与工业损失相关的温室气体排放并采取适当的改进措施的。然后,它提出了一种新的损失和关键绩效指标结构,不仅可以量化效率,还可以确定可行的对策。
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引用次数: 0
From passion to profit: unveiling the strengths of proactive mindset, perseverance, excellence and education in the entrepreneurial success of MSMEs 从激情到利润:揭示积极心态、毅力、卓越和教育在中小微企业创业成功中的力量
IF 3.1 Q2 MANAGEMENT Pub Date : 2024-01-11 DOI: 10.1108/ijppm-05-2023-0269
Abhijeet Biswas

Purpose

The study investigates the linkage between personality traits and firm performance. It examines the role of the pursuit of excellence, perseverance, a proactive mindset and formal education in determining the entrepreneurial success of MSMEs.

Design/methodology/approach

Data were collected from 432 MSME entrepreneurs using a structured questionnaire from India's two major industrial towns to analyze the impact of personality traits on firm performance. Structural equation modeling (SEM) was employed to assess the direct and indirect relationships with the help of mediation analysis.

Findings

The findings assert that personality traits improve firm performance and determine the success of MSMEs. The results reveal that the need for achievement, a proactive mindset and the pursuit of excellence are crucial to firm performance. In addition, formal education mediates between perseverance and the pursuit of excellence personality attributes on the one side and firm performance on the other.

Research limitations/implications

The research has various theoretical and practical implications for entrepreneurs, financial institutions and policymakers. The results could be productively used to nurture the entrepreneurial ecosystem in India.

Originality/value

Although research on personality traits as a driver of firm performance is growing, the pursuit of excellence, perseverance and proactive mindset attributes as enablers of firm performance have not garnered much attention. The study presents a precise conceptual model by integrating the aforementioned dimensions in the backdrop of an emerging market.

目的 本研究探讨了个性特征与企业绩效之间的联系。研究探讨了追求卓越、坚韧不拔、积极主动的心态和正规教育在决定中小微企业创业成功方面的作用。设计/方法/途径通过结构化问卷从印度两大工业重镇的 432 名中小微企业创业者中收集数据,分析人格特质对企业绩效的影响。在中介分析的帮助下,采用了结构方程模型(SEM)来评估直接和间接关系。结果显示,成就感、积极主动的心态和追求卓越的精神对企业绩效至关重要。此外,正规教育在毅力和追求卓越的个性特征与公司业绩之间起到了中介作用。 研究局限/影响研究对企业家、金融机构和政策制定者具有各种理论和实践意义。原创性/价值尽管有关人格特质作为公司业绩驱动因素的研究日益增多,但追求卓越、坚韧不拔和积极主动的心态特质作为公司业绩的促进因素却并未引起广泛关注。本研究以新兴市场为背景,通过整合上述维度,提出了一个精确的概念模型。
{"title":"From passion to profit: unveiling the strengths of proactive mindset, perseverance, excellence and education in the entrepreneurial success of MSMEs","authors":"Abhijeet Biswas","doi":"10.1108/ijppm-05-2023-0269","DOIUrl":"https://doi.org/10.1108/ijppm-05-2023-0269","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The study investigates the linkage between personality traits and firm performance. It examines the role of the pursuit of excellence, perseverance, a proactive mindset and formal education in determining the entrepreneurial success of MSMEs.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Data were collected from 432 MSME entrepreneurs using a structured questionnaire from India's two major industrial towns to analyze the impact of personality traits on firm performance. Structural equation modeling (SEM) was employed to assess the direct and indirect relationships with the help of mediation analysis.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The findings assert that personality traits improve firm performance and determine the success of MSMEs. The results reveal that the need for achievement, a proactive mindset and the pursuit of excellence are crucial to firm performance. In addition, formal education mediates between perseverance and the pursuit of excellence personality attributes on the one side and firm performance on the other.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>The research has various theoretical and practical implications for entrepreneurs, financial institutions and policymakers. The results could be productively used to nurture the entrepreneurial ecosystem in India.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>Although research on personality traits as a driver of firm performance is growing, the pursuit of excellence, perseverance and proactive mindset attributes as enablers of firm performance have not garnered much attention. The study presents a precise conceptual model by integrating the aforementioned dimensions in the backdrop of an emerging market.</p><!--/ Abstract__block -->","PeriodicalId":47944,"journal":{"name":"International Journal of Productivity and Performance Management","volume":"160 1","pages":""},"PeriodicalIF":3.1,"publicationDate":"2024-01-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139422905","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Examining the impact of environmental and organizational priorities on sustainability performance in service industries 研究环境和组织优先事项对服务行业可持续性绩效的影响
IF 3.1 Q2 MANAGEMENT Pub Date : 2023-12-26 DOI: 10.1108/ijppm-02-2023-0053
Yun-Chen Morgan, Lillian Fok, Susan Zee

Purpose

This study examines the direct and indirect effects of organizational environmental orientation (EO)/culture, quality management practices (QMP) and sustainability experience (SE) on the relationship between organizational green practices (GP) and the triple bottom line (TBL) of sustainability performance (SuP).

Design/methodology/approach

To test the seven hypotheses, a structured questionnaire was used to collect data. The responses of 365 managers from various USA businesses in the service industries were analyzed using IBM SPSS and structural equation modeling (SEM)-AMOS.

Findings

The empirical results indicate that positive SuP in the economic, environmental and social dimensions and organizational GP can be improved by a strong culture of EO, effective QMP and substantial SE.

Practical implications

This research fills the gap in existing research between important organizational and environmental priorities and SuP. Consequently, the study provides managers with important strategic guidance: for environmental practices to achieve profitability and sustainability success, companies must promote an environmental-mindful culture and strategically invest in integrated QM systems.

Originality/value

This research is one of the first that explores how organizational environmental culture and QMP affect directly and indirectly the relationship between GP and SuP. These results provide empirical evidence to support the claim that environmental culture and QMP have significant direct and indirect effects on the relationship between GP and SuP dimensions.

目的 本研究探讨了组织环境导向(EO)/文化、质量管理实践(QMP)和可持续发展经验(SE)对组织绿色实践(GP)与可持续发展绩效(SuP)的三重底线(TBL)之间关系的直接和间接影响。研究结果实证结果表明,经济、环境和社会方面的积极可持续发展绩效以及组织的 GP 可以通过强有力的 EO 文化、有效的 QMP 和实质性的 SE 得到改善。因此,该研究为管理者提供了重要的战略指导:要想在环保实践中取得盈利和可持续发展的成功,企业必须推广注重环保的文化,并战略性地投资于综合质量管理系统。这些结果为环境文化和 QMP 对 GP 与 SuP 之间的关系具有显著的直接和间接影响提供了经验证据。
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引用次数: 0
Achieving carbon neutrality for the improvement of the business performance: a systematic literature review and future research directions 实现碳中和以提高企业绩效:系统文献综述与未来研究方向
IF 3.1 Q2 MANAGEMENT Pub Date : 2023-12-22 DOI: 10.1108/ijppm-07-2023-0332
Subhodeep Mukherjee, Manish Mohan Baral, Rajesh Kumar Singh, Venkataiah Chittipaka, Sachin S. Kamble

Purpose

With the change in climate and increased pollution, there has been a need to reduce environmental carbon emissions. This research aims to develop a framework for reducing environmental carbon footprints to improve business performance.

Design/methodology/approach

This study uses Scientific Procedures and Rationales for the Systematic Literature Reviews (SPAR-4-SLR) approach. Articles are searched in the Scopus database using various keywords and their combinations. It resulted in 651 articles initially. After applying different screening criteria, 61 articles were considered for the final study.

Findings

This study provided four themes and sub-themes within each category. This research also used theories, methodologies and context (TMC) framework to provide future research questions. This study used the antecedents, decisions and outcomes (ADO) framework for synthesising the findings. The ADO framework will help to achieve carbon neutrality and improve firms' supply chain (SC) performance.

Research limitations/implications

This study provides theoretical implications by highlighting the various theories that can be used in future research. This study also states the practical implications for the achievement of carbon neutrality by the firms.

Originality/value

This study contributes to the literature linking carbon neutrality with business performance.

目的随着气候变化和污染加剧,有必要减少环境碳排放。本研究旨在建立一个减少环境碳足迹的框架,以提高企业绩效。本研究采用系统文献综述的科学程序和原理(SPAR-4-SLR)方法。使用各种关键词及其组合在 Scopus 数据库中搜索文章。最初共检索到 651 篇文章。在采用不同的筛选标准后,61 篇文章被纳入最终研究。本研究还使用了理论、方法和背景(TMC)框架来提出未来的研究问题。本研究使用了前因、决定和结果(ADO)框架来综合研究结果。ADO 框架将有助于实现碳中和,提高企业的供应链(SC)绩效。研究局限/影响本研究通过强调可用于未来研究的各种理论,提供了理论意义。本研究还阐述了企业实现碳中和的实际意义。
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引用次数: 0
The effectiveness of human resource management practices, work engagement and self-efficacy in minimizing talent turnover intention 人力资源管理实践、工作参与度和自我效能对最大限度降低人才流失意向的影响
IF 3.1 Q2 MANAGEMENT Pub Date : 2023-12-21 DOI: 10.1108/ijppm-02-2023-0090
Wejdan Eissa Alhajaj, Syed Zamberi Ahmad

Purpose

This study examines the impact of perceived human resource management practices on talent turnover intention, with work engagement mediating and self-efficacy moderating the relationship. It examines how employees' perceptions of pay satisfaction, empowerment, participation and communication are related to their turnover intentions.

Design/methodology/approach

A total of 283 valid questionnaires from UAE government employees were used for data analysis. Partial least squares structural equation modeling (PLS-SEM) was used to examine the proposed hypothesis.

Findings

The results reveal that employees' perceptions of pay satisfaction, empowerment, participation and communication are significant contributors to work engagement. The findings further demonstrate that work engagement significantly negatively affects talent turnover intention and acts as a mediator between employees' perceptions of individual human resource management practices and talent turnover intention. However, the results contradict the hypothesis that self-efficacy moderates the association between work engagement and talent turnover intention.

Originality/value

This study focuses on the impact of perceived human resource management practices on talent turnover intention, an area that has received limited attention in literature. By focusing on perceived human resource management practices, this study illuminates employees' subjective experiences and how they perceive human resource management practices intended to reduce talent turnover intention. The inclusion of the mediating effect of work engagement offers a more profound understanding of how employees' perceptions of human resource management practices influence their turnover intentions. This comprehensive approach to understanding the interplay between these variables provides valuable insights for organizations seeking to improve their human resource management practices and talent turnover intention.

目的 本研究探讨了感知到的人力资源管理实践对人才离职意向的影响,其中工作投入是中介,自我效能是调节关系的因素。研究还探讨了员工对薪酬满意度、授权、参与和沟通的感知与其离职意向之间的关系。设计/方法/途径本研究共使用了 283 份来自阿联酋政府雇员的有效问卷进行数据分析。结果结果显示,员工对薪酬满意度、授权、参与和沟通的看法对工作投入度有显著的促进作用。研究结果进一步表明,工作投入度会对人才流失意向产生显著的负面影响,并在员工对个人人力资源管理实践的认知与人才流失意向之间起到中介作用。然而,研究结果与自我效能感调节工作投入与人才流失意向之间关系的假设相矛盾。 原创性/价值 本研究重点关注感知的人力资源管理实践对人才流失意向的影响,这一领域在文献中受到的关注有限。通过关注感知人力资源管理实践,本研究揭示了员工的主观体验以及他们如何感知旨在降低人才流失意向的人力资源管理实践。加入工作投入的中介效应,可以更深刻地理解员工对人力资源管理实践的感知如何影响他们的离职意向。这种全面理解这些变量之间相互作用的方法,为寻求改善人力资源管理实践和人才流失意向的组织提供了宝贵的见解。
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引用次数: 0
Big data analytics capability for competitive advantage and firm performance in Malaysian manufacturing firms 大数据分析能力促进马来西亚制造企业的竞争优势和企业绩效
IF 3.1 Q2 MANAGEMENT Pub Date : 2023-12-20 DOI: 10.1108/ijppm-11-2022-0567
Chu-Le Chong, Siti Zaleha Abdul Rasid, Haliyana Khalid, T. Ramayah

Purpose

This study investigated the relationships among big data analytics capability (BDAC), low-cost advantage, differentiation advantage, market and operational performance underpinning the resource-based view (RBV) and the entanglement view of sociomaterialism (EVS) theories.

Design/methodology/approach

A total of 191 responses from members of the Federation of Malaysian Manufacturers were analysed using a structural equation modelling approach.

Findings

This study has conclusively demonstrated that BDAC is indeed a resource bundle comprising human skills, tangible and intangible resources. This study found that BDAC positively influences competitive advantage and firm performance. The differentiation advantage was found to be a key factor in explaining market performance. Theoretically, both RBV and EVS could be used to link BDAC, differentiation advantage and market performance to explain superior firm performance.

Research limitations/implications

First, the sample is restricted to the manufacturers in Malaysia. Second, a single independent variable, BDAC, is used as a higher-order capability to influence competitive advantage, and thus, superior firm performance. Third, this study uses a self-reported survey, which means that only one respondent from each firm answered the questions. Fourth, this study excludes the focused strategy as it aims to investigate the competitive strategy used in the broader industry environment, rather than in a specific segment pursuing a focused strategy.

Practical implications

First, BDAC is a valuable, rare, inimitable and non-substitutable tool for manufacturers to enhance their firm performance. Second, BDAC is crucial for manufacturing firms to reduce costs and differentiate themselves. Third, a low-cost advantage may not help manufacturers achieve greater market and operational performance.

Originality/value

The relationship among BDAC, low-cost advantage, differentiation advantage, market and operational performance within manufacturing industry is empirically tested.

本研究调查了大数据分析能力(BDAC)、低成本优势、差异化优势、市场和运营绩效之间的关系,并以基于资源的观点(RBV)和社会物质主义纠缠观点(EVS)理论为基础。本研究采用结构方程建模法分析了马来西亚制造商联合会成员的 191 份回复。本研究发现,BDAC 对竞争优势和企业绩效有积极影响。研究发现,差异化优势是解释市场绩效的关键因素。从理论上讲,RBV 和 EVS 都可以用来将 BDAC、差异化优势和市场绩效联系起来,以解释企业的卓越绩效。第二,BDAC 这一单一自变量被用作影响竞争优势的高阶能力,进而影响企业的卓越绩效。第三,本研究采用自我报告式调查,即每家公司只有一名受访者回答问题。第四,本研究不包括重点战略,因为本研究旨在调查在更广泛的行业环境中使用的竞争战略,而不是在追求重点战略的特定细分市场中使用的竞争战略。其次,BDAC 对制造企业降低成本、实现差异化至关重要。第三,低成本优势可能无法帮助制造商实现更高的市场和运营绩效。原创性/价值通过实证检验了制造业中 BDAC、低成本优势、差异化优势、市场和运营绩效之间的关系。
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引用次数: 0
期刊
International Journal of Productivity and Performance Management
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