International Journal of Productivity and Performance Management最新文献

Purpose

According to extant Supply Chain Risk Management (SCRM) literature, manufacturing firms must align their choice of SC bridging or buffering strategies with their operating environment to achieve high plant performance and minimize SC disruption impacts. However, very few empirical studies have examined the relative performance of these strategies in dynamic industry environments. This study aims to address this research gap. This study also seeks to supplement the limited empirical research that has examined the empirical relationships between a firm’s Supply Base Complexity (SBC), the likelihood of SC disruptions, and plant performance.

Design/methodology/approach

This study uses data from a cross-sectional survey of 202 manufacturing firms in India. The data is analyzed, and the study hypotheses are tested using PLS path modeling and SPSS PROCESS Macro.

Findings

The study shows that increased SBC leads to an increased frequency of SC disruptions with a negative impact on plant performance. The study also finds that the firm’s implementation of SC bridging or buffering strategies effectively moderates this performance impact. However, the study results do not support the hypothesis that industry dynamism moderates the relative effectiveness of SC bridging or buffering strategies in mitigating the negative impact of SC disruptions.

Originality/value

The study adds to the limited empirical research examining the SC disruption risk associated with SBC and the resulting performance impact. It addresses a gap in extant research by evaluating the efficacy of SC bridging and buffering strategies in mitigating this performance impact in dynamic industry environments.

Purpose

We explore the benefits and challenges for organisations using hybrid working practices post-pandemic. We focus upon the non-profit English social housing sector; however, this research is relevant to any organisation adopting hybrid working practices. The implications for productivity and performance management of hybrid practices are currently not well understood.

Design/methodology/approach

Within this Reflective Practice work, we apply a dual-theoretic lens to a new Ways of Working tool and adopt a mixed methods approach. First scoping interviews were conducted with senior managers possessing strategic knowledge of their organisations’ approaches to hybrid working. Secondly, a large-scale survey was administered to evaluate employees’ perceptions of hybrid working, including their concerns for future impacts.

Findings

Our data identify several benefits and challenges associated with hybrid working. Reclaimed commuting time was deemed a positive benefit, alongside greater personal time, work-life balance and (for the majority) less-interrupted workspace. Challenges were identified regarding the transparency of staff reward and recognition, the potential for masked burnout and purposeful team communication.

Research limitations/implications

Due to the unique context of the pandemic and widespread, but sudden adoption of home- and hybrid working, this study can be taken as a snapshot in time as organisations recalibrate the consequences of new ways of working.

Originality/value

Despite hybrid working having been possible for decades, many articles describe typical benefits (e.g. less commuting time) and challenges (e.g. organisational culture) without fully understanding productivity and performance implications. To explore this, we extend Palvalin et al.’s (2015) Tool by establishing a theoretical foundation through the conservation of resources theory and practice theory.

Purpose

The purpose of the present study is to investigate the role of responsible leadership in impacting organizational sustainability performance grounded in the stakeholder theory. Further, it delves into the underlying mechanism that accentuates the link between responsible leadership and organizational sustainability performance via mediating role of sustainable HRM practices within the organization.

Design/methodology/approach

The study follows a cross-sectional research design using data collected via questionnaire-based survey from employees working in top 100 NSE listed organizations in India. The proposed hypotheses of the research were tested using SPSS Process Macro.

Findings

Results depicted that there is a direct relationship between responsible leadership and organizational sustainability performance. However, the relationship is better explained with a mediating role of sustainable HRM practices within the organization.

Practical implications

The study is helpful for the practitioners to understand the instrumentality of responsible leadership and sustainable HRM practices within Indian organizations. Moreover, the study promotes the relevance of achieving sustainability-oriented goals of the organizations.

Originality/value

The study fosters the limited research on the integration of leadership style and HRM function. The results further add to literature on sustainable HRM by studying its antecedents and consequences.

Purpose

This study aims to understand the manifestation and adherence of performance management system (PMS) components in Brazilian startups, concurrently considering the different stages of development and catalyzing factors.

Design/methodology/approach

We gathered data through semi-structured interviews with founders and C-level executives from 19 startups. We used an inductive and exploratory method to spot patterns and differences through content analysis, aiming for a contextual understanding of startup PMS manifestation.

Findings

We analyzed the PMS of each startup, highlighting the consistency and differences among PMS components in each stage, considering the value proposition, goals, performance perspectives, monitoring indicators, action plans and performance evaluation processes. We also observe various catalyst factors that played an important role in accelerating the early development of the PMS in each stage.

Practical implications

This study provides a practical understanding of the meaning of each PMS component maturity that could be applied to startups in different stages and the catalyzing factors that played an important role in accelerating the initial development of PMS, providing practitioners with a holistic and situated context approach.

Originality/value

This is one of the first studies to provide empirical evidence on the manifestation and adherence of different components of the PMS in Brazilian startups, considering concurrently the organizational life cycle and existing catalyzing factors to the reality of these organizations.

Purpose

By drawing on the reciprocity norm and the employee engagement theory, the aim of this study is to investigate the influence of workplace characteristics (e.g. individual, job, group and organizational levels) on remote employee work performance (i.e. task, adaptive and proactive) and to examine the potential role of work engagement.

Design/methodology/approach

Data were collected through a phased investigation in a branch of a multinational telecommunication company located in Greece. The research was carried out from September 2022 to December 2022. Firstly, 364 exclusively remote employees completed questionnaires examining work-related characteristics (i.e. change self-efficacy, work autonomy and perceived organizational support (POS)) as well as their work engagement. Consequently, their supervisors evaluated their work performance. The research model was tested with the use of structural equation modeling (SEM).

Findings

The research findings suggest that change self-efficacy, work autonomy, support from supervisors and organizational support positively influence employee work engagement as well as that work engagement mediates the relationship among change self-efficacy, support from supervisors, organizational support and employee work performance (i.e. task and adaptive). Theoretical and practical implications of these findings are discussed.

Practical implications

The results indicate that if organizations manage to influence positively their employees’ work engagement by providing them with the necessary conditions and support (i.e. individual, group and organizational levels), they may increase their work performance in changing and complex times.

Originality/value

The research findings provide new insights into how workplace characteristics and work engagement may influence employee performance during turbulent times. The originality of this study lies in the finding that employees’ work engagement mediates the relationship among change self-efficacy, support from supervisors, organizational support and employee work performance (i.e. task and adaptive). Further, the study refers to exclusively remote employees, and it was conducted in the meta coronavirus 2019 (COVID-19) era.

Purpose

In recent years, there has been a growing emphasis on competency-based systems as a means of assessing employee performance. These systems assess the degree to which the competencies of employees align with the requirements of their employment positions. This study aims to identify, prioritize, and make contextual interrelationships of the competency dimensions that are relevant for evaluating employees in the context of Indian manufacturing MSMEs.

Design/methodology/approach

These dimensions were identified through an extensive literature review and interviews with industry experts. Further, a mixed-methods approach, including the “Bayesian Best-Worst Method” (BBWM), is applied for prioritizing important dimensions, whereas for making mutual relationships, the “Interpretive Structural Modeling” (ISM) method is utilized. “Matrice d'impacts croisés multiplication appliquée á un classment” (MICMAC) is also known as “cross-impact matrix multiplication applied to classification” is used for clustering competency dimensions based on their “driving power” and “dependence power”.

Findings

The findings reveal that among the primary dimensions, “creative performance,” and among the sub-dimensions, “innovative behaviors,” are the most critical competency dimensions for an employee assessment. The study also found that “smart working”, “factual and theoretical knowledge”, “empathy at work”, “understanding of specific knowledge”, and “engagement ideas and activities” are the main dimensions driving employees' competency.

Originality/value

This paper provides contribution to the competence literature by identifying and evaluating competency dimensions for assessing employees' performance within manufacturing MSMEs in an emerging economy such as India. The study also assesses the rank and contextual relationship between the identified dimensions as no past research focused on the same by using BBWM and ISM in the Indian manufacturing MSMEs context.

Purpose

This paper proposes an approach for prioritizing Risk Mitigation (RMTG) approaches in perishable food Supply Chains (SCs).

Design/methodology/approach

An integrative approach has been proposed, based on the risk typology and Supply Chain RMTG (SCRMTG) approaches literature review, integrating trending Failure Modes and Effects Analysis (FMEA), Quality Function Deployment (QFD) and Quadrant Analysis (QA). Risks are prioritized using Trending FMEA. SCRMTG approaches are prioritized by considering the prioritized risks using QFD and also based on their strategic importance and ease of Benchmarking via QA. The proposed approach has been examined in a dairy-manufacturing company.

Findings

Findings indicated supplying the imported machine parts, old machines and delayed new product introduction, respectively, as the most prominent supply, process and demand risks and multiple sourcing, upgraded machinery, hiring skilled staff and training, collaboration with downstream partners as the highly prioritized SCRMTG approaches based on the strategic importance and ease of benchmarking.

Research limitations/implications

The results of this study increase the awareness of SC managers and provide the company with a framework of risk management and the insights to manage SCRs in the dairy industry more effectively and efficiently.

Originality/value

While the literature review indicates that only a few studies have been focused on prioritizing SCRMTG approaches concerning each type of SCRs, SCRMTG approaches are prioritized based on the SCRs type. Other innovations include QFD development based on the FMEA and SCRMTG approaches, considering the probability of risk occurrence, severity-impact cost and risk recovery duration in trending FMEA instead of the three risk factors in traditional FMEA.

Purpose

Drawing on the leader–member exchange (LMX) theory, we examine the role of empowering leadership in employee organizational commitment and the organizational citizenship behavior. Furthermore, we examine if these relationships are explained by factors such as follower trust in the leader and leader authenticity.

Design/methodology/approach

We draw on survey data from 153 individuals serving the hospitality industry sector. The data are analyzed using structural equation modeling.

Findings

Results show that trust in a leader positively mediates the relationship between empowering leadership and organizational citizenship behavior as well as organizational commitment. We also find a direct association between empowering leadership and the two organizational outcomes. However, we do not find evidence of the moderating role of leader authenticity in empowering leadership and trust in leader–leader relationship.

Originality/value

This paper brings to light the significance of empowering leadership, especially for hospitality workers who often operate in stressful and deeply hierarchical organizational environments. Our study findings provide a pathway for how supervisors should follow an empowering form of leadership annculcate trust in employees for better organizational outcomes. The findings indicate significant theoretical and practical implications and offer recommendations for future research.

Purpose

We examine the relationships among leader spirituality, organizational innovativeness, transformational leadership style and project success. Integrating principles of behavioral learning and social learning theories, we argue that spiritual leadership style is positively linked to project success, and this relationship is mediated by transformational leadership. Furthermore, the relationship between leader spirituality and transformational leadership is moderated by organizational innovativeness.

Design/methodology/approach

Data are collected from 180 individuals working in seven large project-based organizations from the telecom sector in Pakistan. The individuals comprise engineers, functional managers, dedicated project managers and individuals who have led and/or worked in project teams. Data are analyzed using variance-based structural equation modeling.

Findings

Results suggest that the relationship between spiritual leadership style and project success is positive and is partially mediated by transformational leadership. Furthermore, organizational innovativeness positively moderates the spiritual leadership and transformational leadership relationship.

Originality/value

Research calls for examining the relationship between leadership styles and project success. We address this call through examining the role of spiritual leadership style (which is rather ignored in project management literature) for project success. Furthermore, we take a novel evolutionary approach of integrating different leadership styles and indicating determinants as well as contingencies to leadership development.