Pub Date : 2023-04-01DOI: 10.1016/j.orgdyn.2023.100966
Jérôme Barthélemy
In early 2019, the Notre Dame de Paris cathedral was nearly destroyed by a fire. Unlike major disasters such as the Challenger and Columbia space shuttle explosions for instance, the fire at Notre Dame de Paris has never been thoroughly analyzed. Thus, many people still believe that it was entirely due to errors made by frontline workers. This study suggests that it actually resulted from the combination of various types of errors. It also argues that it was a predictable surprise, which is a disastrous event that could have been anticipated. Finally, it introduces a four-step playbook that can help leaders and organizations avoid predictable surprises.
{"title":"Avoiding predictable surprises: Lessons from the fire at Notre Dame de Paris","authors":"Jérôme Barthélemy","doi":"10.1016/j.orgdyn.2023.100966","DOIUrl":"10.1016/j.orgdyn.2023.100966","url":null,"abstract":"<div><p>In early 2019, the Notre Dame de Paris cathedral was nearly destroyed by a fire. Unlike major disasters such as the Challenger and Columbia space shuttle explosions for instance, the fire at Notre Dame de Paris has never been thoroughly analyzed. Thus, many people still believe that it was entirely due to errors made by frontline workers. This study suggests that it actually resulted from the combination of various types of errors. It also argues that it was a predictable surprise, which is a disastrous event that could have been anticipated. Finally, it introduces a four-step playbook that can help leaders and organizations avoid predictable surprises.</p></div>","PeriodicalId":48061,"journal":{"name":"Organizational Dynamics","volume":"52 2","pages":"Article 100966"},"PeriodicalIF":2.0,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43187070","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-01DOI: 10.1016/j.orgdyn.2023.100980
Yifan Ding, Chun-Liang Chen
In recent year, some scholars develop a new construct that they term “international digital competence” (IDC). A case study approach was used to analyze secondary data through the lens of internationalization strategies, dynamic capabilities, and platform management strategies. Four game platform companies were studied: Tencent Games, NetEase Games, Gamania, and WanIn International. The findings reveal that with abundant financial support and excellent talent teams, these companies leverage commercial development and strategic planning as dynamic capabilities, and adopt the strategy of mergers and acquisitions, or strategic alliances to enter the international market. Moreover, through novel commodity management thinking and cross-domain integration means, game platform companies leverage commodity IP operation and brand promotion as dynamic capabilities, and utilize existing IPs of major international game producers or develop their own exclusive IPs to promote their products in international markets.
{"title":"Internationalization strategies and dynamic capabilities of platform companies - A case study of the game industry","authors":"Yifan Ding, Chun-Liang Chen","doi":"10.1016/j.orgdyn.2023.100980","DOIUrl":"10.1016/j.orgdyn.2023.100980","url":null,"abstract":"<div><p>In recent year, some scholars develop a new construct that they term “international digital competence” (IDC). A case study approach was used to analyze secondary data through the lens of internationalization strategies, dynamic capabilities, and platform management strategies. Four game platform companies were studied: Tencent Games, NetEase Games, Gamania, and WanIn International. The findings reveal that with abundant financial support and excellent talent teams, these companies leverage commercial development and strategic planning as dynamic capabilities, and adopt the strategy of mergers and acquisitions, or strategic alliances to enter the international market. Moreover, through novel commodity management thinking and cross-domain integration means, game platform companies leverage commodity IP operation and brand promotion as dynamic capabilities, and utilize existing IPs of major international game producers or develop their own exclusive IPs to promote their products in international markets.</p></div>","PeriodicalId":48061,"journal":{"name":"Organizational Dynamics","volume":"52 2","pages":"Article 100980"},"PeriodicalIF":2.0,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45292453","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-01DOI: 10.1016/j.orgdyn.2023.100978
Vita Akstinaite
{"title":"Understanding hubris and heuristics in CEO decision-making: Implications for management","authors":"Vita Akstinaite","doi":"10.1016/j.orgdyn.2023.100978","DOIUrl":"https://doi.org/10.1016/j.orgdyn.2023.100978","url":null,"abstract":"","PeriodicalId":48061,"journal":{"name":"Organizational Dynamics","volume":"1 1","pages":""},"PeriodicalIF":2.0,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"54943763","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-01DOI: 10.1016/j.orgdyn.2023.100977
Manuel London , Judith Volmer , Jetmir Zyberaj , Avraham N. Kluger
This paper describes how leaders (managers or supervisors) can provide more motivating feedback, and team members (employees or subordinates) can absorb and use that feedback to improve their performance. This is based on an understanding of attachment styles of leaders and team members, high-quality listening, psychological safety, and effective feedback. We begin by describing how attachment styles influence listening during feedback discussions. Next, we explore the benefits of high-quality listening—how it develops psychological safety for both leaders and team members and how they can learn to be better listeners. Furthermore, we describe how psychologically safe feedback discussions that arise from a secure attachment style and high-quality listening create stronger leader-member relations. We conclude with guidelines for recognizing ones attachment style, developing listening skills, and making feedback discussions more constructive.
{"title":"Attachment style and quality listening: Keys to meaningful feedback and stronger leader-member connections","authors":"Manuel London , Judith Volmer , Jetmir Zyberaj , Avraham N. Kluger","doi":"10.1016/j.orgdyn.2023.100977","DOIUrl":"10.1016/j.orgdyn.2023.100977","url":null,"abstract":"<div><p>This paper describes how leaders (managers or supervisors) can provide more motivating feedback, and team members (employees or subordinates) can absorb and use that feedback to improve their performance. This is based on an understanding of attachment styles of leaders and team members, high-quality listening, psychological safety, and effective feedback. We begin by describing how attachment styles influence listening during feedback discussions. Next, we explore the benefits of high-quality listening—how it develops psychological safety for both leaders and team members and how they can learn to be better listeners. Furthermore, we describe how psychologically safe feedback discussions that arise from a secure attachment style and high-quality listening create stronger leader-member relations. We conclude with guidelines for recognizing ones attachment style, developing listening skills, and making feedback discussions more constructive.</p></div>","PeriodicalId":48061,"journal":{"name":"Organizational Dynamics","volume":"52 2","pages":"Article 100977"},"PeriodicalIF":2.0,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41660902","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-01DOI: 10.1016/j.orgdyn.2023.100982
Timothy P. Munyon , Christine LeClaire , Lorien Pace , Tyler Boldin
Initial evidence shows that compressed workweeks offer significant value to organizations and their employees. However, little guidance is available on how best to implement these practices. In this paper, we evaluate the evidence on the efficacy of compressed workweeks, present a case study of an organization that implemented compressed workweeks, and discuss best practices for organizations seek to implement this practice.
{"title":"What makes a compressed workweek successful?","authors":"Timothy P. Munyon , Christine LeClaire , Lorien Pace , Tyler Boldin","doi":"10.1016/j.orgdyn.2023.100982","DOIUrl":"10.1016/j.orgdyn.2023.100982","url":null,"abstract":"<div><p>Initial evidence shows that compressed workweeks offer significant value to organizations and their employees. However, little guidance is available on how best to implement these practices. In this paper, we evaluate the evidence on the efficacy of compressed workweeks, present a case study of an organization that implemented compressed workweeks, and discuss best practices for organizations seek to implement this practice.</p></div>","PeriodicalId":48061,"journal":{"name":"Organizational Dynamics","volume":"52 2","pages":"Article 100982"},"PeriodicalIF":2.0,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49379652","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-01DOI: 10.1016/j.orgdyn.2023.100978
Vita Akstinaite
This paper seeks to provide insight into the link between CEO hubris and heuristics. It presents a review of academic literature pertaining to personality, hubris and heuristics, and a review of these domains leads to the development of a conceptual model that allows for a better understanding of the relationship between these constructs. The theoretical part of the paper is followed by short case studies on four CEOs (Steve Jobs, Howard Schultz, Elon Musk, Jamie Dimon) that help to illustrate how CEO’s personality, hubris and heuristics can contribute to sub-optimal decision-making and, therefore, adverse organizational outcomes. Overall, this paper contributes to management literature by establishing a clear link between personality, hubris and heuristics. In addition, the paper’s practical implications allow mitigation against mis-judged heuristics and hubris fueled decisions in organizations.
{"title":"Understanding hubris and heuristics in CEO decision-making: Implications for management","authors":"Vita Akstinaite","doi":"10.1016/j.orgdyn.2023.100978","DOIUrl":"https://doi.org/10.1016/j.orgdyn.2023.100978","url":null,"abstract":"<div><p>This paper seeks to provide insight into the link between CEO hubris and heuristics. It presents a review of academic literature pertaining to personality, hubris and heuristics, and a review of these domains leads to the development of a conceptual model that allows for a better understanding of the relationship between these constructs. The theoretical part of the paper is followed by short case studies on four CEOs (Steve Jobs, Howard Schultz, Elon Musk, Jamie Dimon) that help to illustrate how CEO’s personality, hubris and heuristics can contribute to sub-optimal decision-making and, therefore, adverse organizational outcomes. Overall, this paper contributes to management literature by establishing a clear link between personality, hubris and heuristics. In addition, the paper’s practical implications allow mitigation against mis-judged heuristics and hubris fueled decisions in organizations.</p></div>","PeriodicalId":48061,"journal":{"name":"Organizational Dynamics","volume":"52 2","pages":"Article 100978"},"PeriodicalIF":2.0,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49738411","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-01DOI: 10.1016/j.orgdyn.2023.100981
Cristina B. Gibson , Lucy L. Gilson , Terri L. Griffith , Thomas A. O’Neill
Expectations for where and when work should take place changed radically for workers through the COVID-19 global pandemic. Now that COVID-19 no longer poses a significant safety threat for the typical worker, executives at many organizations are now expecting their employees to return to the office. The issues seem to revolve around perceived barriers to culture, collaboration, and innovation when employees are not present together in the office. Yet, many employees strongly resist a return to the office. They have experienced well-being, productivity, and autonomy benefits from a remote and hybrid work arrangement. Rigid return to office rules feel outdated, manipulative, and controlling to many employees. In the current article we explore expert opinion on the issues of culture, collaboration, and innovation. Specifically, we ask whether a return to office will improve these aspects of organizational functioning and we outline evidence that leads us to provide an answer these questions. Executives and managers may find these expert opinions useful in their consideration of workplace policies and guidelines for the use of remote, hybrid, and in office work arrangements in their organizations.
{"title":"Should employees be required to return to the office?","authors":"Cristina B. Gibson , Lucy L. Gilson , Terri L. Griffith , Thomas A. O’Neill","doi":"10.1016/j.orgdyn.2023.100981","DOIUrl":"10.1016/j.orgdyn.2023.100981","url":null,"abstract":"<div><p>Expectations for where and when work should take place changed radically for workers through the COVID-19 global pandemic. Now that COVID-19 no longer poses a significant safety threat for the typical worker, executives at many organizations are now expecting their employees to return to the office. The issues seem to revolve around perceived barriers to culture, collaboration, and innovation when employees are not present together in the office. Yet, many employees strongly resist a return to the office. They have experienced well-being, productivity, and autonomy benefits from a remote and hybrid work arrangement. Rigid return to office rules feel outdated, manipulative, and controlling to many employees. In the current article we explore expert opinion on the issues of culture, collaboration, and innovation. Specifically, we ask whether a return to office will improve these aspects of organizational functioning and we outline evidence that leads us to provide an answer these questions. Executives and managers may find these expert opinions useful in their consideration of workplace policies and guidelines for the use of remote, hybrid, and in office work arrangements in their organizations.</p></div>","PeriodicalId":48061,"journal":{"name":"Organizational Dynamics","volume":"52 2","pages":"Article 100981"},"PeriodicalIF":2.0,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10126217/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9592413","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-01DOI: 10.1016/j.orgdyn.2023.100976
Judith L. Komaki
{"title":"A positive reinforcement approach to police reform: Potential benefit for both Black and police communities","authors":"Judith L. Komaki","doi":"10.1016/j.orgdyn.2023.100976","DOIUrl":"10.1016/j.orgdyn.2023.100976","url":null,"abstract":"","PeriodicalId":48061,"journal":{"name":"Organizational Dynamics","volume":"52 2","pages":"Article 100976"},"PeriodicalIF":2.0,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48662911","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1016/j.orgdyn.2022.100916
Junesoo Lee
According to the ever-changing organizational environment, we also adopt an ever-expanding HRD in contents and scope. Focusing on the drivers of the recent HRD reforms, the growing demand for organizational agility and holistic capabilities of human resources is driving the need for change, and the pandemic crisis is pushing the revolutionary changes of HRD. Such trends of the expanded HRD can be characterized as a ‘march toward Omni-learning’. In specific, there are at least four noticeable and intertwined waves of HRD reforms toward Omni-learning: (1) embracing holistic capabilities such as benchmarking, modeling, forecasting, and backcasting (BMFB); (2) integrating working and learning by promoting on-the-job learning (OJL), on-the-life learning (OLL), and on-the-life training (OLT); (3) standardizing communication tools such as LMF (logic tree; multi-dimensional matrix/map; flowchart) and EEOSP (everything/everyone on the same page); and (4) diversifying communication space-time across diverse places (close; remote) and times (synchronized; a-synchronized). And all the HRD waves are commonly facilitated and promoted by technological breakthroughs of artificial intelligence (AI) and the metaverse. Beyond the current innovations of HRD, no one would be certain about the answer to the question “What’s next?”. But what is certain is that HRD will continue to be deepened and widened as long as human resources are needed to respond to the ever-changing organizational environment.
{"title":"The era of Omni-learning: Frameworks and practices of the expanded human resource development","authors":"Junesoo Lee","doi":"10.1016/j.orgdyn.2022.100916","DOIUrl":"https://doi.org/10.1016/j.orgdyn.2022.100916","url":null,"abstract":"<div><p>According to the ever-changing organizational environment, we also adopt an ever-expanding HRD in contents and scope. Focusing on the drivers of the recent HRD reforms, the growing demand for organizational agility and holistic capabilities of human resources is driving the need for change, and the pandemic crisis is pushing the revolutionary changes of HRD. Such trends of the expanded HRD can be characterized as a ‘march toward Omni-learning’. In specific, there are at least four noticeable and intertwined waves of HRD reforms toward Omni-learning: (1) embracing holistic capabilities such as benchmarking, modeling, forecasting, and backcasting (BMFB); (2) integrating working and learning by promoting on-the-job learning (OJL), on-the-life learning (OLL), and on-the-life training (OLT); (3) standardizing communication tools such as LMF (logic tree; multi-dimensional matrix/map; flowchart) and EEOSP (everything/everyone on the same page); and (4) diversifying communication space-time across diverse places (close; remote) and times (synchronized; a-synchronized). And all the HRD waves are commonly facilitated and promoted by technological breakthroughs of artificial intelligence (AI) and the metaverse. Beyond the current innovations of HRD, no one would be certain about the answer to the question “What’s next?”. But what is certain is that HRD will continue to be deepened and widened as long as human resources are needed to respond to the ever-changing organizational environment.</p></div>","PeriodicalId":48061,"journal":{"name":"Organizational Dynamics","volume":"52 1","pages":"Article 100916"},"PeriodicalIF":2.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49724903","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1016/j.orgdyn.2022.100936
Anna Wiatr, Beata Skowron-Mielnik
{"title":"Hybrid team management: The long and winding road","authors":"Anna Wiatr, Beata Skowron-Mielnik","doi":"10.1016/j.orgdyn.2022.100936","DOIUrl":"10.1016/j.orgdyn.2022.100936","url":null,"abstract":"","PeriodicalId":48061,"journal":{"name":"Organizational Dynamics","volume":"52 1","pages":"Article 100936"},"PeriodicalIF":2.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47977365","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}