Pub Date : 2020-11-30DOI: 10.33603/perspective.v8i2.4074
L. Setyowati, Aqidatul Mujaddidah, S. Sukmawan, Ana Ahsana El-Sulukiyyah
Writing in English is very important for every student who learns English as a foreign language (EFL). With good writing skills, information can be conveyed well to readers. Yet, EFL students often find difficulties in writing by using English as a target language, especially during the pandemic of COVID 19. This paper aims to investigate some problems faced by the students in their learning of writing during the pandemic of COVD 19. The design of the study is a case study. The instruments to obtain the data were interviews and documents. The subjects of the study were three high achiever students and three low achiever students who joined the writing course in the English Education Study Program in the University of PGRI Wiranegara. They were chosen based on their writing achievements. The finding shows that the high achiever students’ problems are more on the technical problems (the internet connection, bad signals, and family distractions during online learning). For them the technical problems would lead to other issues such as materials comprehension and task accomplishment. The low achievers have more problems in generating ideas for all type of writing. The study also reveals that the low achievers have more time management problems and more language problems. Interestingly, they share the same solutions. The solutions are 1) to read more sources to get ideas and to help them write; 2) to boost moods before writing by reading a lot, listening to music, and watching movies; 3) to ask friends and lecturers to help understand the materials and tasks; and 3) to use writing tools application to solve the writing problems particularly in vocabulary and grammar.
{"title":"COMPARING THE HIGH AND LOW ACHIEVER STUDENTS’ DIFFICULTIES IN LEARNING WRITING DURING REMOTE LEARNING","authors":"L. Setyowati, Aqidatul Mujaddidah, S. Sukmawan, Ana Ahsana El-Sulukiyyah","doi":"10.33603/perspective.v8i2.4074","DOIUrl":"https://doi.org/10.33603/perspective.v8i2.4074","url":null,"abstract":"Writing in English is very important for every student who learns English as a foreign language (EFL). With good writing skills, information can be conveyed well to readers. Yet, EFL students often find difficulties in writing by using English as a target language, especially during the pandemic of COVID 19. This paper aims to investigate some problems faced by the students in their learning of writing during the pandemic of COVD 19. The design of the study is a case study. The instruments to obtain the data were interviews and documents. The subjects of the study were three high achiever students and three low achiever students who joined the writing course in the English Education Study Program in the University of PGRI Wiranegara. They were chosen based on their writing achievements. The finding shows that the high achiever students’ problems are more on the technical problems (the internet connection, bad signals, and family distractions during online learning). For them the technical problems would lead to other issues such as materials comprehension and task accomplishment. The low achievers have more problems in generating ideas for all type of writing. The study also reveals that the low achievers have more time management problems and more language problems. Interestingly, they share the same solutions. The solutions are 1) to read more sources to get ideas and to help them write; 2) to boost moods before writing by reading a lot, listening to music, and watching movies; 3) to ask friends and lecturers to help understand the materials and tasks; and 3) to use writing tools application to solve the writing problems particularly in vocabulary and grammar.","PeriodicalId":48063,"journal":{"name":"American Journal of Psychology","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2020-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42611205","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-11-30DOI: 10.33603/perspective.v8i2.4373
Hendriwanto Hendriwanto, Nurani Hartini, J. Nurkamto, Ramnita Saini Sharda
This study aims to investigate the role of SFL theory in teaching academic writing. The present study was to find out what the change of genre awareness of students’ writing. Twenty-two participants were recruited to engage in the process of deconstruction, join construction, and independent construction activities. The findings of study revealed two important aspect in teaching academic writing, thematic Progression in students’ writing and appraisal concept in students’ writing argumentation. Data sources were gathered through student assignments to write argumentative essay. Student assignments were written in 6o minutes with the IELTS and TOEFL writing. Questionnaire and interviews in argumentative writing were given to students. Data were collected from students’ assignment and data were analysed through transitivity and appraisal system (Martin & White, 2015). This finding of the study implies to the language education particularly writing instruction.
{"title":"AN ANALYSIS OF UNIVERSITY STUDENTS’ ARGUMENTATIVE WRITING: FUNCTIONAL PERSPECTIVE","authors":"Hendriwanto Hendriwanto, Nurani Hartini, J. Nurkamto, Ramnita Saini Sharda","doi":"10.33603/perspective.v8i2.4373","DOIUrl":"https://doi.org/10.33603/perspective.v8i2.4373","url":null,"abstract":"This study aims to investigate the role of SFL theory in teaching academic writing. The present study was to find out what the change of genre awareness of students’ writing. Twenty-two participants were recruited to engage in the process of deconstruction, join construction, and independent construction activities. The findings of study revealed two important aspect in teaching academic writing, thematic Progression in students’ writing and appraisal concept in students’ writing argumentation. Data sources were gathered through student assignments to write argumentative essay. Student assignments were written in 6o minutes with the IELTS and TOEFL writing. Questionnaire and interviews in argumentative writing were given to students. Data were collected from students’ assignment and data were analysed through transitivity and appraisal system (Martin & White, 2015). This finding of the study implies to the language education particularly writing instruction.","PeriodicalId":48063,"journal":{"name":"American Journal of Psychology","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2020-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42235223","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-11-30DOI: 10.33603/perspective.v8i2.4194
Isabella Gloria Hariadi, D. C. Simanjuntak
Asynchronous e-learning is receiving growing attention because it encompasses learner-oriented approach which emphasizes on the development of learners' knowledge and skills. Henceforth it is imperative to explore students’ experience on asynchronous e-learning. This study aims to delineate the experience of senior high school students in learning English through asynchronous e-learning. This is a qualitative descriptive study in nature and the data collected were analysed using thematic analysis by incorporating interpretive description approach. The participants of study were senior high school students from Lemahwungkuk sub-district, Cirebon, Indonesia. The results revealed that in undergoing asynchronous e-learning, the participants have to implement self-access learning and additionally they have to adapt with technology setting which may appear to be challenging due to limited technical support they have; moreover they still have to discover the knowledge by themselves inasmuch as they experience limited interaction with their English teachers throughout the process of learning.
{"title":"EXPLORING THE EXPERIENCE OF EFL STUDENTS ENGAGED IN ASYNCHRONOUS E-LEARNING","authors":"Isabella Gloria Hariadi, D. C. Simanjuntak","doi":"10.33603/perspective.v8i2.4194","DOIUrl":"https://doi.org/10.33603/perspective.v8i2.4194","url":null,"abstract":"Asynchronous e-learning is receiving growing attention because it encompasses learner-oriented approach which emphasizes on the development of learners' knowledge and skills. Henceforth it is imperative to explore students’ experience on asynchronous e-learning. This study aims to delineate the experience of senior high school students in learning English through asynchronous e-learning. This is a qualitative descriptive study in nature and the data collected were analysed using thematic analysis by incorporating interpretive description approach. The participants of study were senior high school students from Lemahwungkuk sub-district, Cirebon, Indonesia. The results revealed that in undergoing asynchronous e-learning, the participants have to implement self-access learning and additionally they have to adapt with technology setting which may appear to be challenging due to limited technical support they have; moreover they still have to discover the knowledge by themselves inasmuch as they experience limited interaction with their English teachers throughout the process of learning.","PeriodicalId":48063,"journal":{"name":"American Journal of Psychology","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2020-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45414031","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Several jihadist groups sought a safe haven in the Sahel region following the defeat of Daesh in Syria and Iraq, making it a hotbed of terrorist activities. These groups have relied on crime, amongst other strategies, to survive and expand. Such strategies serve as the groups’ lifeblood and help them forge alliances with local actors. The appeal of radical jihadist discourse capitalizes on human insecurities as manifested in political, environmental, and demographic challenges. This article considers not only the new threats to human security in the Sahel, but also the need for a multidimensional, inclusive, dialogue-based solution. Promoting development and social cohesion centered on human security could achieve better results in the region than resorting to external military intervention.
{"title":"\"A New Hotbed for Extremism? Jihadism and Collective Insecurity in the Sahel\"","authors":"H. Hassan","doi":"10.18588/202011.00A120","DOIUrl":"https://doi.org/10.18588/202011.00A120","url":null,"abstract":"Several jihadist groups sought a safe haven in the Sahel region following the defeat of Daesh in Syria and Iraq, making it a hotbed of terrorist activities. These groups have relied on crime, amongst other strategies, to survive and expand. Such strategies serve as the groups’ lifeblood and help them forge alliances with local actors. The appeal of radical jihadist discourse capitalizes on human insecurities as manifested in political, environmental, and demographic challenges. This article considers not only the new threats to human security in the Sahel, but also the need for a multidimensional, inclusive, dialogue-based solution. Promoting development and social cohesion centered on human security could achieve better results in the region than resorting to external military intervention.","PeriodicalId":48063,"journal":{"name":"American Journal of Psychology","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2020-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41668178","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The people of Muslim Mindanao in the southern Philippines overwhelmingly approved, in a plebiscite in 2019, the creation of a new and more autonomous region, raising hopes that the decades-long conflict in Mindanao would soon end. This article asserts that the Mindanao peace process is not just about peace talks between the government and the Moro Islamic Liberation Front, but it should also include the effective participation of grassroots organizations and community-based peace advocates in resolving local conflicts. It evaluates four significant contributions of grassroots-level, local organizations and NGOs to the peace process: (1) combating violent extremism, (2) broadening peacebuilding by local women’s organizations, (3) solving local conflicts and rido (clan wars), and (4) ceasefire monitoring and civilian protection.
{"title":"Bottom-up Peacebuilding: Role of Grassroots and Local Actors in the Mindanao Peace Process","authors":"J. Trajano","doi":"10.18588/202011.00A097","DOIUrl":"https://doi.org/10.18588/202011.00A097","url":null,"abstract":"The people of Muslim Mindanao in the southern Philippines overwhelmingly approved, in a plebiscite in 2019, the creation of a new and more autonomous region, raising hopes that the decades-long conflict in Mindanao would soon end. This article asserts that the Mindanao peace process is not just about peace talks between the government and the Moro Islamic Liberation Front, but it should also include the effective participation of grassroots organizations and community-based peace advocates in resolving local conflicts. It evaluates four significant contributions of grassroots-level, local organizations and NGOs to the peace process: (1) combating violent extremism, (2) broadening peacebuilding by local women’s organizations, (3) solving local conflicts and rido (clan wars), and (4) ceasefire monitoring and civilian protection.","PeriodicalId":48063,"journal":{"name":"American Journal of Psychology","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2020-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44186262","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Assessment of Conflict between India and Pakistan","authors":"T. Das","doi":"10.18588/202011.00A114","DOIUrl":"https://doi.org/10.18588/202011.00A114","url":null,"abstract":"","PeriodicalId":48063,"journal":{"name":"American Journal of Psychology","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2020-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67529698","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-11-30DOI: 10.33603/perspective.v8i2.4365
F. Sari, Gusti Nur Hafifah, L. Mayasari
Process of learning needs development time by time. Following situation of teaching, it is important for educator to find materials which is understandable and enjoyable. One of materials that effective to be used is authentic material. The authentic materials are not designed for language learning, it is able to use as a tool to teach students and give them real experience in the classroom. Moreover, this paper aims to review research about authentic materials that is used in teaching and learning reading, especially (descriptive text). In order to get the goal, this paper reviews some researches from experts relating to the use of authentic materials in learning to read descriptive text. The author used around 40 articles which discussed about teaching English skills especially reading, authentic material and descriptive text. The author collected the data by surfing the international and national journal to be reviewed. The result shows that most of the studies recommend the educators use authentic materials to be applied in the classroom.
{"title":"THE USE OF AUTHENTIC MATERIAL IN TEACHING READING DESCRIPTIVE TEXT: REVIEW OF LITERATURE","authors":"F. Sari, Gusti Nur Hafifah, L. Mayasari","doi":"10.33603/perspective.v8i2.4365","DOIUrl":"https://doi.org/10.33603/perspective.v8i2.4365","url":null,"abstract":"Process of learning needs development time by time. Following situation of teaching, it is important for educator to find materials which is understandable and enjoyable. One of materials that effective to be used is authentic material. The authentic materials are not designed for language learning, it is able to use as a tool to teach students and give them real experience in the classroom. Moreover, this paper aims to review research about authentic materials that is used in teaching and learning reading, especially (descriptive text). In order to get the goal, this paper reviews some researches from experts relating to the use of authentic materials in learning to read descriptive text. The author used around 40 articles which discussed about teaching English skills especially reading, authentic material and descriptive text. The author collected the data by surfing the international and national journal to be reviewed. The result shows that most of the studies recommend the educators use authentic materials to be applied in the classroom.","PeriodicalId":48063,"journal":{"name":"American Journal of Psychology","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2020-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47275273","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-11-30DOI: 10.33603/perspective.v8i2.4210
S. Suprayogi, Pranoto Budi Eko
Currently, studies on English for Tourism course mainly focuses on need analysis and material development. A few studies highlight the teaching methods for successful learning of the course. This study discusses the implementation of virtual exhibition simulation as a project based learning in the course of English for Tourism enrolled by students of tertiary education majoring English Literature. It aims at revealing the learning process as well as revealing the opportunities and challenges of the activity. Five lecturers are selected as the subject of the study. The data collected through semi structured interview and further qualitatively analysed by seeing the common and unique features. The findings suggest that the implementation of virtual exhibition project should be followed by lecturers’ teaching strategies in the step of preparation, rehearsal and exhibition in order to achieve learning objectives. Despite the technical challenge on internet connection and students’ reluctance that lecturers should cope with, this activity is seen as an alternative method that reflect contextual learning and give students English learning opportunity through intensive interaction and creativity.
{"title":"THE IMPLEMENTATION OF VIRTUAL EXHIBITION PROJECT IN ENGLISH FOR TOURISM CLASS FOR UNIVERSITY STUDENTS","authors":"S. Suprayogi, Pranoto Budi Eko","doi":"10.33603/perspective.v8i2.4210","DOIUrl":"https://doi.org/10.33603/perspective.v8i2.4210","url":null,"abstract":"Currently, studies on English for Tourism course mainly focuses on need analysis and material development. A few studies highlight the teaching methods for successful learning of the course. This study discusses the implementation of virtual exhibition simulation as a project based learning in the course of English for Tourism enrolled by students of tertiary education majoring English Literature. It aims at revealing the learning process as well as revealing the opportunities and challenges of the activity. Five lecturers are selected as the subject of the study. The data collected through semi structured interview and further qualitatively analysed by seeing the common and unique features. The findings suggest that the implementation of virtual exhibition project should be followed by lecturers’ teaching strategies in the step of preparation, rehearsal and exhibition in order to achieve learning objectives. Despite the technical challenge on internet connection and students’ reluctance that lecturers should cope with, this activity is seen as an alternative method that reflect contextual learning and give students English learning opportunity through intensive interaction and creativity.","PeriodicalId":48063,"journal":{"name":"American Journal of Psychology","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2020-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43499435","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Predmet ovog članka je model besplatne pravne pomoći u Srbiji koji se primenjuje nakon donošenja Zakona od 2018. godine. U narativnom delu ovog istraživanja težište je na analizi najvažnijih rešenja u pozitivnopravnim propisima. U odnosu na druge pravne sisteme u Srbiji je uspostavljen osoben režim besplatne pravne pomoći. Zakonodavac razlikuje besplatnu pravnu pomoć i besplatnu pravnu podršku, sa značajnom ulogom lokalne samouprave. Cilj istraživanja je provera hipoteze o delotvornosti ovog modela besplatne pravne pomoći. Uzimajući u obzir i objektivne teškoće, koje su uticale i na implementaciju propisa, autor je evidentirao i objasnio slabosti institucionalnog modela. Osim toga, ukazano je na moguće pravce razvitka sistema besplatne pravne pomoći u narednom periodu.
{"title":"BESPLATNA PRAVNA POMOĆ U JEDINICAMA LOKALNE SAMOUPRAVE ‒ IZMEĐU PRAVNE NORME I STVARNOSTI","authors":"Mijodrag Radojević","doi":"10.22182/ajp.1312020.1","DOIUrl":"https://doi.org/10.22182/ajp.1312020.1","url":null,"abstract":"Predmet ovog članka je model besplatne pravne pomoći u Srbiji koji se primenjuje nakon donošenja Zakona od 2018. godine. U narativnom delu ovog istraživanja težište je na analizi najvažnijih rešenja u pozitivnopravnim propisima. U odnosu na druge pravne sisteme u Srbiji je uspostavljen osoben režim besplatne pravne pomoći. Zakonodavac razlikuje besplatnu pravnu pomoć i besplatnu pravnu podršku, sa značajnom ulogom lokalne samouprave. Cilj istraživanja je provera hipoteze o delotvornosti ovog modela besplatne pravne pomoći. Uzimajući u obzir i objektivne teškoće, koje su uticale i na implementaciju propisa, autor je evidentirao i objasnio slabosti institucionalnog modela. Osim toga, ukazano je na moguće pravce razvitka sistema besplatne pravne pomoći u narednom periodu.","PeriodicalId":48063,"journal":{"name":"American Journal of Psychology","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2020-10-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45609754","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Predmet rada predstavlja osvrt na komunikacijske alate javne uprave Republike Srbije, kojima možemo sagledati strategiju komunikacije zaposlenih u kontaktu sa građanima. Ovu njihovu strategiju, pomsatramo na primeru gradske uprave grada Beograda i sekretarijata u okviru iste. Polazimo, najpre od definicije javne uprave kao pojma od kojeg počinje institucionalna komunikacija u državi. Potom, kroz opis gradske uprave grada, dajemo uvid u međusobnu povezanost ovih sistema upravljanja. Time, istraživanje svodimo tako da dolazimo do cilja rada. Cilj istraživanja jeste da se sagledaju alati komunikacije u svakodnevnom radu ovih institucija sa građanima, odnosno svrsishodnost njihove funkcije i otvorenost ka građanima, ukoliko ona postoji. Metode koje se koriste u radu predstavljaju retrospektivnu analizu podataka, analizu komunikacije i analizu strategije kojom se vode zaposleni. Kao posledica loše komunikacije mogu se javiti mnoge nepravilnosti u radu, posebno usled nedostatka veština asertivnosti i otvorenosti ka građanima, kao glavnim korisnicima institucionalne vlasti. Metode se sprovode i kroz tehniku intervjua, građana kao i načelnika sekretarijata koje opisujemo u radu i/ili osoba zaduženih za komunikaciju i medije. Rezultati su pokazali da je trenutno stanje komunikacione prakse javnih institucija na zadovoljavajućem nivou, ali da su potrebne određene promene kako bi se postigla efikasnija, efektivnija i humanija komunikacija sa građanima, kao najznačajnijim korsnicima usluga gradskih sekretarijata.
{"title":"STRATEGIJA KOMUNIKACIJE GRADSKE UPRAVE GRADA BEOGRADA -PRIMERI DVA SEKRETARIJATA","authors":"Ljupka Katana","doi":"10.22182/ajp.1312020.2","DOIUrl":"https://doi.org/10.22182/ajp.1312020.2","url":null,"abstract":"Predmet rada predstavlja osvrt na komunikacijske alate javne uprave Republike Srbije, kojima možemo sagledati strategiju komunikacije zaposlenih u kontaktu sa građanima. Ovu njihovu strategiju, pomsatramo na primeru gradske uprave grada Beograda i sekretarijata u okviru iste. Polazimo, najpre od definicije javne uprave kao pojma od kojeg počinje institucionalna komunikacija u državi. Potom, kroz opis gradske uprave grada, dajemo uvid u međusobnu povezanost ovih sistema upravljanja. Time, istraživanje svodimo tako da dolazimo do cilja rada. Cilj istraživanja jeste da se sagledaju alati komunikacije u svakodnevnom radu ovih institucija sa građanima, odnosno svrsishodnost njihove funkcije i otvorenost ka građanima, ukoliko ona postoji. Metode koje se koriste u radu predstavljaju retrospektivnu analizu podataka, analizu komunikacije i analizu strategije kojom se vode zaposleni. Kao posledica loše komunikacije mogu se javiti mnoge nepravilnosti u radu, posebno usled nedostatka veština asertivnosti i otvorenosti ka građanima, kao glavnim korisnicima institucionalne vlasti. Metode se sprovode i kroz tehniku intervjua, građana kao i načelnika sekretarijata koje opisujemo u radu i/ili osoba zaduženih za komunikaciju i medije. Rezultati su pokazali da je trenutno stanje komunikacione prakse javnih institucija na zadovoljavajućem nivou, ali da su potrebne određene promene kako bi se postigla efikasnija, efektivnija i humanija komunikacija sa građanima, kao najznačajnijim korsnicima usluga gradskih sekretarijata.","PeriodicalId":48063,"journal":{"name":"American Journal of Psychology","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2020-10-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42677255","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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