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EXPRESS: The Limits of Mimetic Isomorphism: Emerging Market Service Providers Entering Triad Markets EXPRESS:模仿同构的限制:新兴市场服务提供商进入三元市场
2区 管理学 Q1 BUSINESS Pub Date : 2023-09-11 DOI: 10.1177/1069031x231203222
Scott M. Widmier, Nik Nikolov, Lance Eliot Brouthers
Prior research shows that using mimetic isomorphism to select a price/quality product strategies result in superior performance in the U.S., European Union, and Japan for both developed economy and emerging market manufacturers. However, do these results generalize in the case of emerging market service providers? Due to the nature of services, customers cannot gauge service quality prior to consumption, and they must rely on other cues; commonly, consumers rely on the brand name as a proxy. We theorize that in the case of EMS, choosing a strategy of “distinctiveness” (pursuing a non-dominant price/quality strategy), offers a way to differentiate their offering from the mimetic choice, resulting in superior performance. Implications for theory and practice are discussed.
先前的研究表明,在美国、欧盟和日本,无论是发达经济体还是新兴市场的制造商,使用模仿同构来选择价格/质量产品策略的结果都是优越的。然而,这些结果是否适用于新兴市场服务提供商?由于服务的性质,顾客不能在消费前衡量服务质量,他们必须依靠其他线索;通常,消费者依赖品牌名称作为代理。我们的理论是,在EMS的情况下,选择“独特性”策略(追求非主导的价格/质量策略)提供了一种将他们的产品与模仿选择区分开来的方法,从而产生卓越的性能。讨论了理论和实践意义。
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引用次数: 0
EXPRESS: Indulge or Reduce? A cross-country investigation of consumption patterns following pandemic lockdowns EXPRESS:放纵还是减少?大流行封城后消费模式的跨国调查
IF 5.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-08-31 DOI: 10.1177/1069031x231201077
Petra Riefler, O. Büttner, Vasileios Davvetas
Pandemic lockdowns in early 2020 disrupted daily lifestyles worldwide and opened a window of opportunity for self-reflection and consumption paradigm shifts. However, consumption patterns might take different directions and opposing views exist about whether consumers (1) prolong consumption-oriented lifestyles post-lockdown, or (2) compensate for lockdown consumption restrictions through self-indulgence. Drawing from self-determination theory and individual-cultural values frameworks, this paper develops a conceptual model of post-lockdown consumption patterns related to three factors: consumers’ fulfilment of basic psychological needs during lockdowns, individual consumer values, and country-level cultural orientations. Consumer surveys conducted after the first lockdowns in three culturally different European countries (UK, Germany, Romania) show that both satisfaction and dissatisfaction of psychological needs during lockdown impact consumption patterns, at least at a short-term level. The direction of consumption patterns is driven by hedonism and universalism values at an individual level and differences in post-materialism and indulgence at a country-level. The results provide implications for international marketers and policymakers in post-pandemic marketplaces.
2020年初的疫情封锁扰乱了全球的日常生活方式,为自我反思和消费模式转变打开了机会之窗。然而,对于消费者是(1)在封城后延长以消费为导向的生活方式,还是(2)通过自我放纵来弥补封城后的消费限制,消费模式可能会朝着不同的方向发展,存在不同的观点。基于自我决定理论和个人文化价值观框架,本文建立了一个禁闭后消费模式的概念模型,该模型涉及三个因素:消费者在封城期间对基本心理需求的满足、个人消费者价值观和国家层面的文化取向。第一次封锁后,在三个文化不同的欧洲国家(英国、德国、罗马尼亚)进行的消费者调查显示,封锁期间心理需求的满足和不满足都会影响消费模式,至少在短期内是这样。消费模式的走向是由个人层面的享乐主义和普世主义价值观以及国家层面的后物质主义和放纵差异驱动的。研究结果为大流行后市场的国际营销人员和政策制定者提供了启示。
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引用次数: 0
EXPRESS: Coach vs. Goldlion: The Effect of Socially- versus Personally-Oriented Motives on Consumer Preference for Foreign and Domestic Masstige Brands in Emerging Markets Coach vs. Goldlion:社会导向与个人导向动机对新兴市场消费者对国内外大众品牌偏好的影响
IF 5.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-08-14 DOI: 10.1177/1069031x231197625
Zhe Zhang, Alex Yao, Zhiyong Yang
The fast-growing middle-class in emerging markets is leading luxury brands to adopt an affordable luxury (aka “masstige”) approach to reach the mass market. However, academic research in this promising area is scarce. Focusing on China, the world’s largest emerging market, this research shows a novel pattern of masstige brand consumption: Instead of preferring foreign masstige brands (e.g., Coach) all the time as what can be derived from previous international marketing literature, consumers in emerging markets prefer domestic masstige brands (e.g., Goldlion) when their personally-oriented motives are made salient. In contrast, consumers prefer foreign masstige brands when their socially-oriented motives are made salient. This stems from domestic masstige brands better manifesting self-focused intangible attributes (i.e., the actual value to please oneself), whereas foreign masstige brands are superior in other-focused intangible attributes (i.e., the symbolic value to impress others). Three studies using a multi-method approach provide converging results that support this phenomenon. The findings bring significant contributions to the literature, and offer actionable implications for managers, including positioning and price promotion strategies for masstige brands in emerging markets.
新兴市场中快速增长的中产阶级正引领奢侈品牌采用平价奢侈品(又名“大众”)的方式进入大众市场。然而,在这一有前途的领域,学术研究很少。本研究以中国这个全球最大的新兴市场为研究对象,揭示了一种全新的大众品牌消费模式:新兴市场的消费者不再像以往的国际营销文献那样一直偏爱国外的大众品牌(如Coach),而是在个人动机突出的情况下更喜欢国内的大众品牌(如Goldlion)。相比之下,当消费者的社会动机明显时,他们更喜欢外国的大众品牌。这是因为国产的大众品牌更能体现以自我为中心的无形属性(即取悦自己的实际价值),而国外的大众品牌在以他人为中心的无形属性(即打动他人的象征价值)上更有优势。使用多方法方法的三项研究提供了支持这一现象的收敛结果。研究结果对文献有重大贡献,并为管理者提供可操作的启示,包括新兴市场中大众品牌的定位和价格促销策略。
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引用次数: 0
EXPRESS: The karmic debt of pollution haven hypothesis: Subnational environmental regulatory pressure and foreign divestment from an emerging market EXPRESS:污染天堂的业力债务假说:亚国家环境监管压力和新兴市场的外国撤资
IF 5.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-08-07 DOI: 10.1177/1069031x231196254
Teng Niu, Peng Wang
The pollution haven hypothesis (PHH) is widely used to explain the predatory relocation of foreign investors to emerging markets. However, the long-term effect of the PHH remains a mystery, given the natural evolution of environmental regulations. This study proposes that the likelihood of foreign divestment in the emerging market increases when the regional environmental regulatory pressure becomes more stringent. Empirical support is obtained through a Cox proportional hazard model of 402 international joint ventures established in China in 2000, whose foreign divestment status is traced until 2017. The findings support the karmic debt of the PHH, that is, foreign investors’ focus on avoiding environmental regulatory costs by relocating to emerging markets in the short run will backfire in the long run unless they bring something of value to the host market.
污染天堂假说(PHH)被广泛用于解释外国投资者掠夺性地转移到新兴市场。然而,考虑到环境法规的自然演变,PHH的长期影响仍然是个谜。这项研究提出,当地区环境监管压力变得更加严格时,外国在新兴市场撤资的可能性就会增加。通过对2000年在中国成立的402家国际合资企业的Cox比例风险模型获得了实证支持,这些企业的海外撤资状况一直追溯到2017年。研究结果支持了PHH的业力债务,即外国投资者在短期内通过转移到新兴市场来避免环境监管成本,从长远来看会适得其反,除非他们为东道国市场带来价值。
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引用次数: 0
EXPRESS: Scarcity Appeals in Cross-Cultural Settings: A Comprehensive Framework to Understand the Effectiveness of Scarcity Appeals in Cross-Cultural Settings EXPRESS:跨文化环境中的稀缺性诉求:一个理解跨文化环境中稀缺性诉求有效性的综合框架
IF 5.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-07-17 DOI: 10.1177/1069031x231191100
Ubedullah Khoso, É. Tafani, A. Qazi
Scarcity appeals in marketing have long captured the attention of scholars and practitioners, yet we know little about their effectiveness across different cultures. Drawing on cultural differences (i.e., self-concept, need for uniqueness, and susceptibility to normative influence), the authors investigated the impact of culture on the effectiveness of (demand vs. supply-based) scarcity appeal. The authors also studied the impact of product visibility while considering the moderating effect of culture on the effectiveness of scarcity appeals (demand vs. supply-based). In doing so, the authors conducted an experimental research based on the participants from Pakistan and France. The authors found that (i) demand-based scarcity appeals were more effective than supply-based scarcity appeals in Eastern cultures, whereas the reverse was found in Western cultures; (ii) such moderating role of culture was stronger for high visibility products as compared to low visibility products; and (iii) the respective prevalence of interdependent (vs. independent) self and its subsequent impact on susceptibility to normative influence (SNI) and need for uniqueness (NFU) mediated the moderating role of culture. The authors concluded by discussing these findings' key theoretical contributions and managerial implications and suggesting future research directions.
营销中的稀缺性诉求长期以来一直受到学者和实践者的关注,但我们对其在不同文化中的有效性知之甚少。利用文化差异(即自我概念、对独特性的需求和对规范影响的敏感性),作者调查了文化对(基于需求与基于供应的)稀缺吸引力有效性的影响。作者还研究了产品知名度的影响,同时考虑了文化对稀缺性吸引力有效性的调节作用(基于需求vs.基于供应)。为此,作者对来自巴基斯坦和法国的参与者进行了一项实验研究。作者发现(i)在东方文化中,基于需求的稀缺性诉求比基于供应的稀缺性诉求更有效,而在西方文化中则相反;(ii)与低知名度产品相比,文化对高知名度产品的调节作用更强;(iii)相互依赖(与独立)自我的各自普遍性及其对规范影响敏感性(SNI)和独特性需求(NFU)的后续影响介导了文化的调节作用。最后,作者讨论了这些发现的主要理论贡献和管理意义,并提出了未来的研究方向。
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引用次数: 0
Food Matters: The Role of International (Marketing) Efforts in Addressing a Looming Climate Threat 粮食问题:国际(营销)努力在应对迫在眉睫的气候威胁中的作用
IF 5.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-06-21 DOI: 10.1177/1069031X231182257
Rūta Ruževičiūtė, Carina Thürridl
The global food system (i.e., production, transport, processing, packaging, storage, retail, consumption, loss, and waste of food) is responsible for 34% of total greenhouse gas (GHG) emissions (Food and Agriculture Organization of the United Nations 2021). A significant proportion of these emissions (14.5%) are directly attributable to the production and consumption of meat (Stoll-Kleemann and Schmidt 2017) and the loss and waste of food (8%–10%, estimated by the Intergovernmental Panel on Climate Change [IPCC]). Many international organizations such as the IPCC or the European Commission (EC) thus agree that two effective demand-side ways to cut emissions from food are a collective shift toward more plant-based diets and global efforts to reduce food waste. Taken together, these two approaches could reduce the negative effects on global warming, such as a rise in temperatures, by an estimated 55%. Food preferences are largely determined by socioeconomic factors, cultural practices, and social norms (Steenkamp 2019; Stoll-Kleemann and Schmidt 2017) and thus differ greatly across countries (Godfray et al. 2018). Similarly, while roughly 30%–40% of all food is lost or wasted in both the developed and developing world, the underlying causes are very different due to variances in infrastructure, shopping practices, and knowledge of and investment in proper food storage (Godfray et al. 2010). As a result, there is great potential for international marketers and policy makers to contribute to a shift toward more sustainable diets and a reduction of food waste, for example, through the effective design of interventions and behavior change campaigns that take into consideration the specific conditions of these local markets. Research on the topic in the (international) marketing domain is scarce, however. A brief search in the relevant marketing journals (e.g., Journal of Marketing, Journal of Marketing Research, Journal of Consumer Research, Journal of Consumer Psychology), conducted in spring of 2023, identified eight articles on the topics of meat reduction, plant-based diets, and food waste, but no articles on these topics had been published in the Journal of International Marketing. Yet, understanding how changes in food consumption patterns can help buffer against the negative effects of climate change requires a global lens, as food systems are interlinked and the negative effects of food systems on climate change and vice versa disproportionately affect non-Western countries (e.g., due to more extreme shifts in climate). In this commentary, we thus call for more research that addresses demand-side GHG emission mitigation strategies related to food—that is, the reduction of meat consumption and food waste—from an international marketing perspective.
全球粮食系统(即粮食的生产、运输、加工、包装、储存、零售、消费、损失和浪费)占温室气体排放总量的34%(联合国粮食及农业组织,2021年)。这些排放中很大一部分(14.5%)直接归因于肉类的生产和消费(Stoll-Kleemann and Schmidt, 2017)以及食物的损失和浪费(据政府间气候变化专门委员会[IPCC]估计,这一比例为8%-10%)。因此,许多国际组织,如政府间气候变化专门委员会(IPCC)或欧盟委员会(EC)都同意,减少食品排放的两种有效的需求侧方法是集体转向更多的植物性饮食和全球努力减少食物浪费。综合起来,这两种方法可以减少对全球变暖的负面影响,比如气温上升,估计减少55%。食物偏好在很大程度上取决于社会经济因素、文化习俗和社会规范(Steenkamp 2019;Stoll-Kleemann and Schmidt 2017),因此各国差异很大(Godfray et al. 2018)。同样,尽管发达国家和发展中国家都有大约30%-40%的粮食损失或浪费,但由于基础设施、购物习惯以及对适当粮食储存的知识和投资的差异,其根本原因非常不同(Godfray et al. 2010)。因此,国际营销人员和政策制定者有很大的潜力为转向更可持续的饮食和减少食物浪费做出贡献,例如,通过有效设计考虑到这些当地市场具体情况的干预措施和行为改变运动。然而,在(国际)营销领域对这一主题的研究很少。在2023年春季进行的相关营销期刊(例如,Journal of marketing, Journal of marketing Research, Journal of Consumer Research, Journal of Consumer Psychology)的简短搜索中,发现了8篇关于减少肉类、植物性饮食和食物浪费的文章,但没有关于这些主题的文章发表在《国际营销杂志》上。然而,理解粮食消费模式的变化如何有助于缓冲气候变化的负面影响需要一个全球视角,因为粮食系统是相互关联的,粮食系统对气候变化的负面影响(反之亦然)对非西方国家的影响不成比例(例如,由于气候的更极端变化)。因此,在本评论中,我们呼吁开展更多的研究,从国际营销的角度探讨与食品有关的需求方温室气体减排战略,即减少肉类消费和食物浪费。
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引用次数: 0
EXPRESS: When “Global” Becomes a Challenge: The Role of Freshness in Food Brand Preference Formation EXPRESS:当“全球化”成为挑战:新鲜度在食品品牌偏好形成中的作用
IF 5.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-05-16 DOI: 10.1177/1069031x231179149
Justina Baršytė, Rūta Ruževičiūtė, Paulius Neciunskas, B. Schlegelmilch
This research provides evidence that globally positioned food brands face an inherent trade-off – the advantages of wide global availability and global sourcing can be outweighed by unfavorable perceptions related to freshness. Through five experiments, with participants from developed and emerging markets, the authors demonstrate that global (vs. local) brand positioning cues dampen product purchase intentions; this happens because globally (vs. locally) positioned brands evoke lower freshness perceptions. This effect is particularly pronounced for minimally or moderately (vs. highly) processed product categories, for which freshness considerations are more important. In addition, the negative effects of globally positioned brands can be reduced with secondary freshness cues, such as freshness seals or guarantees, and that such a strategy is particularly effective for individuals high in perceived vulnerability to disease.
这项研究提供的证据表明,全球定位的食品品牌面临着一种内在的权衡——广泛的全球可用性和全球采购的优势可能会被与新鲜度相关的不利看法所抵消。通过五个实验,参与者分别来自发达市场和新兴市场,作者证明了全球(相对于本地)品牌定位线索会抑制产品购买意愿;这是因为全球(相对于本地)定位的品牌唤起的新鲜度较低。这种影响在最低限度或中度(相对于高度)加工的产品类别中尤其明显,因为新鲜度的考虑更重要。此外,全球定位品牌的负面影响可以通过二级新鲜度线索来减少,例如新鲜度密封或保证,这种策略对易患疾病的个人特别有效。
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引用次数: 0
EXPRESS: Entrepreneurs’ Social Ties and International Digital Entrepreneurial Marketing in SME Internationalization EXPRESS:中小企业国际化中的企业家社会纽带与国际数字化创业营销
IF 5.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-05-11 DOI: 10.1177/1069031x231178220
Man Yang, P. Gabrielsson, Svante Andersson
Digitalization has enabled entrepreneurs to adapt digital tools to create opportunities and reach customers in international markets. Yet, we have little understanding of international digital entrepreneurial marketing in the global marketplace. Drawing on social network theory, we investigate how entrepreneurs’ social ties and firms’ international digital entrepreneurial marketing influence SME internationalization. Based on multiple case study methodology, the results suggest that entrepreneurs’ bonding and bridging ties facilitate different dimensions of international digital entrepreneurial marketing. That further enhances the intensity and geographic scope of SME internationalization. SME internationalization also reinforces entrepreneurs’ accumulation of social ties. Our study contributes to international marketing research by developing the dimensions of the international digital entrepreneurial marketing concept, and exploring its important role in SME internationalization.
数字化使企业家能够调整数字工具,在国际市场上创造机会并接触客户。然而,我们对全球市场上的国际数字创业营销知之甚少。基于社会网络理论,我们研究了企业家的社会关系和企业的国际数字创业营销如何影响中小企业国际化。基于多个案例研究方法,研究结果表明,企业家的纽带和桥梁纽带促进了国际数字创业营销的不同维度。这进一步提高了中小企业国际化的强度和地域范围。中小企业国际化也加强了企业家的社会纽带积累。我们的研究通过拓展国际数字创业营销概念的维度,探索其在中小企业国际化中的重要作用,为国际营销研究做出了贡献。
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引用次数: 0
Introduction to the Special Issue on Theory and Practice in Global Marketing (TPGM) 全球营销理论与实践特刊导论
IF 5.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-05-04 DOI: 10.1177/1069031X231169404
Kay Peters, Cheryl Nakata, K. Hewett
Marketing science is an applied science with roots in defining, understanding, explaining, and optimizing phenomena observed in the business world. Currently, substantial technological advances are changing the behavior of consumers and businesses alike. Many substantive issues arise from these changes that require scrutiny and serious investigation from marketing academics to help businesses and policy makers understand and adapt their policies. The recency and continuation of these changes require the cooperation of managers and academic scholars—the former because of their access to latest data and challenges, and the latter because they have the tools and time to analyze these data and to provide new insights for joint discussion. Although these changes increase the need for the cooperation between practice and academia, the opposite has been observed for a longer period. Gupta et al. (2014) assert that academia may be moving away from addressing substantive problems of industry, which threatens to undermine the legitimacy of research at business schools. In 2011, Bernd Schmitt, Don Lehmann, and Sunil Gupta initiated the “Theory and Practice in Marketing (TPM)” conference series to ensure that marketing science intensifies its relationship with practice again. In a recent Journal of Marketing special issue on TPM, Hoffman et al. (2022) express hope that these special issues continue to inspire scholars to take on future research challenges that matter to practice.
市场营销学是一门应用科学,其根源在于定义、理解、解释和优化商业世界中观察到的现象。目前,技术的巨大进步正在改变消费者和企业的行为。这些变化产生了许多实质性问题,需要营销学者进行仔细审查和认真调查,以帮助企业和政策制定者理解和调整他们的政策。这些变化的近期和持续需要管理者和学术学者的合作——前者是因为他们能够获得最新的数据和挑战,后者是因为他们有工具和时间来分析这些数据,并为联合讨论提供新的见解。尽管这些变化增加了实践与学术界合作的必要性,但在更长的时间内,人们一直观察到相反的情况。Gupta等人(2014)断言,学术界可能正在远离解决工业的实质性问题,这可能会破坏商学院研究的合法性。2011年,Bernd Schmitt、Don Lehmann和Sunil Gupta发起了“营销理论与实践(TPM)”系列会议,以确保营销科学再次加强与实践的关系。在最近一期关于TPM的《市场营销杂志》特刊中,Hoffman等人(2022)表示希望这些特刊继续激励学者应对未来重要的研究挑战。
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引用次数: 1
EXPRESS: Sales – Supply Chain Management Integration: Performance Effects and Boundary Conditions for International Salespeople EXPRESS:销售-供应链管理集成:国际销售人员的绩效效应和边界条件
IF 5.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-04-15 DOI: 10.1177/1069031x231172756
Wyatt A. Schrock, Yanhui Zhao, Phani Tej Adidam, Birud Sindhav, T. Hult
While interfunctional collaboration has been well-studied within the marketing literature, this research is the first to empirically explore the effects of Sales – Supply Chain Management (S-SCM) collaboration among salespeople selling internationally. Survey data from 310 international salespeople provide initial empirical evidence showing that S-SCM collaboration can positively predict international salesperson performance outcomes. To show that the effect is unique and provide rare empirical evidence, we simultaneously account for the effects of multiple forms of cross-functional collaboration (i.e., Sales – Marketing collaboration and Sales – R&D collaboration). Matching the survey responses with objective country-level data, we also find that the value of S-SCM collaboration varies across countries. In particular, the positive effects of S-SCM collaboration were amplified by logistics capacity (or “logistics friendliness”) at the country level. The study’s findings also indicate that the positive performance returns provided by S-SCM collaboration are even stronger for those international salespeople focused on customer acquisition (vs. customer retention). Broadly, the study implies that, for optimal performance, those within the firm who are responsible for managing global supply chains should coordinate activities with those responsible for selling to global customers.
虽然在市场营销文献中对跨职能协作进行了很好的研究,但本研究是第一次实证探索销售人员在国际销售中销售-供应链管理(S-SCM)合作的影响。对310名国际销售人员的调查数据提供了初步的经验证据,表明S-SCM协作可以正向预测国际销售人员的绩效结果。为了证明这种效应是独特的,并提供罕见的经验证据,我们同时考虑了多种形式的跨职能协作(即销售-营销协作和销售-研发协作)的影响。将调查结果与客观的国家层面数据相匹配,我们还发现S-SCM合作的价值在不同国家有所不同。特别是,国家一级的物流能力(或“物流友好”)放大了S-SCM合作的积极影响。研究结果还表明,S-SCM协作提供的积极绩效回报对于那些专注于获得客户(相对于保留客户)的国际销售人员来说甚至更强。总的来说,研究表明,为了获得最佳绩效,公司内部负责管理全球供应链的人员应该与负责向全球客户销售的人员协调活动。
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引用次数: 0
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Journal of International Marketing
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