Pub Date : 2021-04-27DOI: 10.1080/03637751.2021.1918735
Rong Wang, Wenlin Liu
ABSTRACT Guided by moral foundation theory and information virality theory, this study explored how moral framing, operationalized as the use of one of the five moral dimensions in tweets (i.e., care, fairness, loyalty, authority, and sanctity), is related to virality of social movement messages. It offered a case study of the 2019 Hong Kong protests by analyzing Twitter data collected using #HongKongPoliceBrutality. Results demonstrated that care framing promotes message virality, indicated by the likelihood of getting retweeted and favorited. However, the use of the fairness or authority frame decreased virality. Results indicated that the supporters of the movement were more likely to be triggered by non-political messages. The effect of moral framing on information virality was contingent upon the audience.
{"title":"Moral framing and information virality in social movements: A case study of #HongKongPoliceBrutality","authors":"Rong Wang, Wenlin Liu","doi":"10.1080/03637751.2021.1918735","DOIUrl":"https://doi.org/10.1080/03637751.2021.1918735","url":null,"abstract":"ABSTRACT Guided by moral foundation theory and information virality theory, this study explored how moral framing, operationalized as the use of one of the five moral dimensions in tweets (i.e., care, fairness, loyalty, authority, and sanctity), is related to virality of social movement messages. It offered a case study of the 2019 Hong Kong protests by analyzing Twitter data collected using #HongKongPoliceBrutality. Results demonstrated that care framing promotes message virality, indicated by the likelihood of getting retweeted and favorited. However, the use of the fairness or authority frame decreased virality. Results indicated that the supporters of the movement were more likely to be triggered by non-political messages. The effect of moral framing on information virality was contingent upon the audience.","PeriodicalId":48176,"journal":{"name":"Communication Monographs","volume":"88 1","pages":"350 - 370"},"PeriodicalIF":2.5,"publicationDate":"2021-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/03637751.2021.1918735","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42902823","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-04-05DOI: 10.1080/03637751.2021.1900886
Jessica L. Ford, Yaguang Zhu, Ashley K. Barrett
ABSTRACT Guided by structurational divergence (SD) theory, this study examined the presence and impact of unresolved tensions surrounding safety issues among hospital workers. Using a two-study design, data were gathered for Study 1 from focus groups and interviews involving 40 hospital employees at two hospitals. Thematic analysis indicated workers experienced SD-cycles marked by unresolved conflict, immobilization, and erosion of development. Study 2 surveyed (N = 303) workers within the same hospital network to examine the impact of unresolvable safety issues as both the outcome of SD and the antecedent to workers’ intent to leave. The conceptual model tested shows the destructive outcomes of SD on safety climate, where higher levels of SD lead to lower perceptions of safety climate.
{"title":"Structurational divergence, safety climate, and intentions to leave: An examination of health care workers’ experiences of abuse","authors":"Jessica L. Ford, Yaguang Zhu, Ashley K. Barrett","doi":"10.1080/03637751.2021.1900886","DOIUrl":"https://doi.org/10.1080/03637751.2021.1900886","url":null,"abstract":"ABSTRACT Guided by structurational divergence (SD) theory, this study examined the presence and impact of unresolved tensions surrounding safety issues among hospital workers. Using a two-study design, data were gathered for Study 1 from focus groups and interviews involving 40 hospital employees at two hospitals. Thematic analysis indicated workers experienced SD-cycles marked by unresolved conflict, immobilization, and erosion of development. Study 2 surveyed (N = 303) workers within the same hospital network to examine the impact of unresolvable safety issues as both the outcome of SD and the antecedent to workers’ intent to leave. The conceptual model tested shows the destructive outcomes of SD on safety climate, where higher levels of SD lead to lower perceptions of safety climate.","PeriodicalId":48176,"journal":{"name":"Communication Monographs","volume":"89 1","pages":"1 - 24"},"PeriodicalIF":2.5,"publicationDate":"2021-04-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/03637751.2021.1900886","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43067826","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-04-03DOI: 10.1080/03637751.2020.1776351
Natasha Shrikant
ABSTRACT This article analyzes how institutional members orient to cultural difference during arguments in meeting interactions. Membership categorization analysis (MCA) of 21 h of audio-recorded conversations from eight months of fieldwork with an Asian American Chamber of Commerce illustrates that participants oriented to cultural difference as a resource when building, supporting, or opposing arguments about institutionally related activities. Participants constructed cultural differences between cultural categories or participants oriented to cultural difference as a taken-for-granted fact and used this fact to support their arguments. Overall, this study contributes to theorizing intercultural communication through illustrating how cultural difference is a discursive phenomenon. MCA of participants’ interactions reveals nuanced, complex ways that cultural difference routinely constitutes institutional life.
摘要本文分析了机构成员在会议互动辩论中如何适应文化差异。会员分类分析(MCA)对亚裔美国商会(Asian American Chamber of Commerce)为期8个月的实地考察中21小时的录音对话进行了分析，结果表明，参与者在构建、支持或反对与制度相关的活动的论点时，倾向于将文化差异作为一种资源。参与者将文化类别之间的文化差异或将文化差异导向的参与者视为理所当然的事实，并利用这一事实来支持他们的论点。总体而言，本研究通过阐释文化差异是一种话语现象，有助于将跨文化交际理论化。参与者互动的MCA揭示了文化差异通常构成制度生活的微妙而复杂的方式。
{"title":"Cultural difference as a resource for arguments in institutional interactions","authors":"Natasha Shrikant","doi":"10.1080/03637751.2020.1776351","DOIUrl":"https://doi.org/10.1080/03637751.2020.1776351","url":null,"abstract":"ABSTRACT This article analyzes how institutional members orient to cultural difference during arguments in meeting interactions. Membership categorization analysis (MCA) of 21 h of audio-recorded conversations from eight months of fieldwork with an Asian American Chamber of Commerce illustrates that participants oriented to cultural difference as a resource when building, supporting, or opposing arguments about institutionally related activities. Participants constructed cultural differences between cultural categories or participants oriented to cultural difference as a taken-for-granted fact and used this fact to support their arguments. Overall, this study contributes to theorizing intercultural communication through illustrating how cultural difference is a discursive phenomenon. MCA of participants’ interactions reveals nuanced, complex ways that cultural difference routinely constitutes institutional life.","PeriodicalId":48176,"journal":{"name":"Communication Monographs","volume":"88 1","pages":"219 - 236"},"PeriodicalIF":2.5,"publicationDate":"2021-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/03637751.2020.1776351","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42155359","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-03-10DOI: 10.1080/03637751.2021.1896015
T. Afifi, C. Haughton, Callie Parrish
ABSTRACT This study examined how ongoing relationship maintenance and communal perspectives influence relational load and executive functioning immediately after a stressful conversation in the laboratory in a sample of predominantly white romantic partners. It also explored the aftermath of relational load on partners’ communal perspectives and mental health five consecutive days following the conversation. Receiving greater maintenance from one’s partner before the conversation was associated with increased unity and less conflict, which reduced relational load. This was particularly true for men. Women’s communal perspectives were also associated with better executive functioning for themselves and their partners. Finally, greater relational load diminished feelings of unity and mental health in the days after the laboratory, but the effect on mental health was short-lived.
{"title":"Relational load: Implications for executive functioning, mental health, and feelings of unity in romantic relationships","authors":"T. Afifi, C. Haughton, Callie Parrish","doi":"10.1080/03637751.2021.1896015","DOIUrl":"https://doi.org/10.1080/03637751.2021.1896015","url":null,"abstract":"ABSTRACT This study examined how ongoing relationship maintenance and communal perspectives influence relational load and executive functioning immediately after a stressful conversation in the laboratory in a sample of predominantly white romantic partners. It also explored the aftermath of relational load on partners’ communal perspectives and mental health five consecutive days following the conversation. Receiving greater maintenance from one’s partner before the conversation was associated with increased unity and less conflict, which reduced relational load. This was particularly true for men. Women’s communal perspectives were also associated with better executive functioning for themselves and their partners. Finally, greater relational load diminished feelings of unity and mental health in the days after the laboratory, but the effect on mental health was short-lived.","PeriodicalId":48176,"journal":{"name":"Communication Monographs","volume":"88 1","pages":"506 - 529"},"PeriodicalIF":2.5,"publicationDate":"2021-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/03637751.2021.1896015","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45274771","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-03-05DOI: 10.1080/03637751.2021.1889009
Stephen A. Rains, Anjali Ashtaputre, K. Němcová, Bethany R. Lutovsky, Eric Tsetsi, Corey A. Pavlich, Chelsie Akers
ABSTRACT Despite widespread agreement about the benefits of social support, much remains to be learned about the dynamic nature of supportive communication. We examined the evolution of supportive conversations by investigating changes within support seeking and provision behaviors over the course of a discussion. Across two existing datasets, the results showed that support seekers’ use of approach behaviors, avoidance behaviors, and exonerating justifications varied systematically during conversations. The prevalence of moderate and low person-centered feedback from support providers also varied across the four quartiles of supportive conversations and in conjunction with support seekers’ change in emotional distress. The results collectively offered evidence that supportive conversations are generally organized in a sequence of four phases.
{"title":"The evolution of supportive conversations: Tracking within-discussion changes in support seeking and provision messages","authors":"Stephen A. Rains, Anjali Ashtaputre, K. Němcová, Bethany R. Lutovsky, Eric Tsetsi, Corey A. Pavlich, Chelsie Akers","doi":"10.1080/03637751.2021.1889009","DOIUrl":"https://doi.org/10.1080/03637751.2021.1889009","url":null,"abstract":"ABSTRACT Despite widespread agreement about the benefits of social support, much remains to be learned about the dynamic nature of supportive communication. We examined the evolution of supportive conversations by investigating changes within support seeking and provision behaviors over the course of a discussion. Across two existing datasets, the results showed that support seekers’ use of approach behaviors, avoidance behaviors, and exonerating justifications varied systematically during conversations. The prevalence of moderate and low person-centered feedback from support providers also varied across the four quartiles of supportive conversations and in conjunction with support seekers’ change in emotional distress. The results collectively offered evidence that supportive conversations are generally organized in a sequence of four phases.","PeriodicalId":48176,"journal":{"name":"Communication Monographs","volume":"88 1","pages":"483 - 505"},"PeriodicalIF":2.5,"publicationDate":"2021-03-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/03637751.2021.1889009","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46910111","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-02-28DOI: 10.1080/03637751.2021.1882683
Minchul Kim, Yanqin Lu, Jae Kook Lee
ABSTRACT This study examined the effects of Facebook network heterogeneity on campaign knowledge gain by looking at the process where heterogeneity facilitates exposure to information about elections. Findings suggested that Facebook network heterogeneity promoted exposure to campaign information that, in turn, predicted knowledge about candidate issue positions. This indirect effect of network heterogeneity was conditioned by the level of campaign interest. To elaborate, a more heterogeneous Facebook network was positively associated with campaign knowledge for people with lower levels of campaign interest, suggesting that Facebook has the potential to narrow the knowledge gap between the politically attentive and the politically inattentive. Implications of the findings are discussed.
{"title":"Heterogeneity of Facebook friend network facilitates political learning: Evidence from a panel survey during the 2016 US presidential campaign","authors":"Minchul Kim, Yanqin Lu, Jae Kook Lee","doi":"10.1080/03637751.2021.1882683","DOIUrl":"https://doi.org/10.1080/03637751.2021.1882683","url":null,"abstract":"ABSTRACT This study examined the effects of Facebook network heterogeneity on campaign knowledge gain by looking at the process where heterogeneity facilitates exposure to information about elections. Findings suggested that Facebook network heterogeneity promoted exposure to campaign information that, in turn, predicted knowledge about candidate issue positions. This indirect effect of network heterogeneity was conditioned by the level of campaign interest. To elaborate, a more heterogeneous Facebook network was positively associated with campaign knowledge for people with lower levels of campaign interest, suggesting that Facebook has the potential to narrow the knowledge gap between the politically attentive and the politically inattentive. Implications of the findings are discussed.","PeriodicalId":48176,"journal":{"name":"Communication Monographs","volume":"88 1","pages":"463 - 482"},"PeriodicalIF":2.5,"publicationDate":"2021-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/03637751.2021.1882683","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43106483","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-01-02DOI: 10.1080/03637751.2020.1868544
Alex P. Leith
ABSTRACT This study analyzed Twitch chat messages for verbal indicators of the presence of parasocial relationships. Unlike traditional parasocial research, this study employed natural language processing to score streamer-targeted and viewer-targeted messages for verbal immediacy. It divided chat data according to stream content and streamer type and found that streamer-targeted messages consistently scored higher in verbal immediacy than viewer-targeted messages. The verbal immediacy scores for this dataset were content-agnostic. The findings illustrated a new method for testing the perceived relational closeness of parasocial relationships, namely, utilizing user-generated content to identify verbal indicators of parasocial relationships. Researchers are now capable of exploring the variance of parasocial relationships as they are naturally presented through new media platforms, where media users and figures co-exist.
{"title":"Parasocial cues: The ubiquity of parasocial relationships on Twitch","authors":"Alex P. Leith","doi":"10.1080/03637751.2020.1868544","DOIUrl":"https://doi.org/10.1080/03637751.2020.1868544","url":null,"abstract":"ABSTRACT This study analyzed Twitch chat messages for verbal indicators of the presence of parasocial relationships. Unlike traditional parasocial research, this study employed natural language processing to score streamer-targeted and viewer-targeted messages for verbal immediacy. It divided chat data according to stream content and streamer type and found that streamer-targeted messages consistently scored higher in verbal immediacy than viewer-targeted messages. The verbal immediacy scores for this dataset were content-agnostic. The findings illustrated a new method for testing the perceived relational closeness of parasocial relationships, namely, utilizing user-generated content to identify verbal indicators of parasocial relationships. Researchers are now capable of exploring the variance of parasocial relationships as they are naturally presented through new media platforms, where media users and figures co-exist.","PeriodicalId":48176,"journal":{"name":"Communication Monographs","volume":"88 1","pages":"111 - 129"},"PeriodicalIF":2.5,"publicationDate":"2021-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/03637751.2020.1868544","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44293426","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-01-02DOI: 10.1080/03637751.2020.1866917
Andrew M. Ledbetter
{"title":"An introduction to the special issue on social media, or why this isn’t a special issue on social network(ing) sites","authors":"Andrew M. Ledbetter","doi":"10.1080/03637751.2020.1866917","DOIUrl":"https://doi.org/10.1080/03637751.2020.1866917","url":null,"abstract":"","PeriodicalId":48176,"journal":{"name":"Communication Monographs","volume":"88 1","pages":"1 - 4"},"PeriodicalIF":2.5,"publicationDate":"2021-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/03637751.2020.1866917","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49337536","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-01-02DOI: 10.1080/03637751.2020.1869797
Chih‐Hui Lai, J. Fu
ABSTRACT Building on the symbiotic sustainability model, this study investigated how offline collaboration networks are related to organizations’ representational networks on social media. We analyzed survey data from disaster risk reduction organizations in North America, Europe, and Asia-Pacific regions, along with these organizations’ representational networks on Facebook (N = 108) and Twitter (N = 96). Results showed that diverse offline collaboration networks are positively related to diverse representational tie building on Facebook via organizations’ sense of mutuality. By contrast, homogeneous offline collaboration networks are positively related to diverse representational tie building on Twitter via mutuality and openness to collaboration. This study contributes to research on interorganizational networks and social media, particularly concerning the offline–online connection in the field of interorganizational communication.
{"title":"Exploring the linkage between offline collaboration networks and online representational network diversity on social media","authors":"Chih‐Hui Lai, J. Fu","doi":"10.1080/03637751.2020.1869797","DOIUrl":"https://doi.org/10.1080/03637751.2020.1869797","url":null,"abstract":"ABSTRACT Building on the symbiotic sustainability model, this study investigated how offline collaboration networks are related to organizations’ representational networks on social media. We analyzed survey data from disaster risk reduction organizations in North America, Europe, and Asia-Pacific regions, along with these organizations’ representational networks on Facebook (N = 108) and Twitter (N = 96). Results showed that diverse offline collaboration networks are positively related to diverse representational tie building on Facebook via organizations’ sense of mutuality. By contrast, homogeneous offline collaboration networks are positively related to diverse representational tie building on Twitter via mutuality and openness to collaboration. This study contributes to research on interorganizational networks and social media, particularly concerning the offline–online connection in the field of interorganizational communication.","PeriodicalId":48176,"journal":{"name":"Communication Monographs","volume":"88 1","pages":"88 - 110"},"PeriodicalIF":2.5,"publicationDate":"2021-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/03637751.2020.1869797","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47658177","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-01-01Epub Date: 2020-09-02DOI: 10.1080/03637751.2020.1809685
Qinghua Yang, Natalie Herbert, Sijia Yang, Julia Alber, Yotam Ophir, Joseph N Cappella
Insufficient scientific evidence about electronic cigarettes (e-cigarettes) has led to conflicting recommendations (CRs) by credible scientific organizations, creating a public health debate that could prove especially difficult to reconcile as current and former smokers make decisions about whether to use e-cigarettes. To investigate how CRs about e-cigarettes may affect intentions to engage in healthy behaviors, 717 former and current smokers were randomly exposed to one of five conditions (varying in the level of conflict in recommendations) in this between-subject experiment. Our results indicated a significant interaction between the message level of conflict and individuals' information avoidance, employed to maintain hope and deniability. These results suggest the effects of CRs stemming from scientific uncertainty vary with subgroups of people, pointing to several pressing theoretical and practical implications.
{"title":"The Role of Information Avoidance in Managing Uncertainty from Conflicting Recommendations about Electronic Cigarettes.","authors":"Qinghua Yang, Natalie Herbert, Sijia Yang, Julia Alber, Yotam Ophir, Joseph N Cappella","doi":"10.1080/03637751.2020.1809685","DOIUrl":"10.1080/03637751.2020.1809685","url":null,"abstract":"<p><p>Insufficient scientific evidence about electronic cigarettes (e-cigarettes) has led to conflicting recommendations (CRs) by credible scientific organizations, creating a public health debate that could prove especially difficult to reconcile as current and former smokers make decisions about whether to use e-cigarettes. To investigate how CRs about e-cigarettes may affect intentions to engage in healthy behaviors, 717 former and current smokers were randomly exposed to one of five conditions (varying in the level of conflict in recommendations) in this between-subject experiment. Our results indicated a significant interaction between the message level of conflict and individuals' information avoidance, employed to maintain hope and deniability. These results suggest the effects of CRs stemming from scientific uncertainty vary with subgroups of people, pointing to several pressing theoretical and practical implications.</p>","PeriodicalId":48176,"journal":{"name":"Communication Monographs","volume":"88 3","pages":"263-285"},"PeriodicalIF":2.5,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/03637751.2020.1809685","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"39385374","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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