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Impact of Aging on Consumer Behavior: A Review and Research Agenda 老龄化对消费者行为的影响:回顾与研究议程
IF 8.6 2区 管理学 Q1 BUSINESS Pub Date : 2024-11-12 DOI: 10.1111/ijcs.70000
Zhangwei Zheng, Hafizuddin-Syah B. A. M, Hafizah Omar Zaki, Qin Lingda Tan

This study conducted a systematic literature review integrating the TCM and ADO frameworks to analyze 46 studies published from 2014 to 2023 on the impact of aging on consumer behavior. The research adhered to Preferred Reporting Items for Systematic Reviews and Meta-Analyses principles, using data from Scopus, WoS, and ScienceDirect. Results showed an increasing trend in publications focusing primarily on elderly consumers. Analysis revealed that the Theory of Planned Behavior and technology acceptance model are the most frequently used theories, with research concentrated in the United States and China. Common methods included questionnaires, structural equation modeling, and regression analysis. The ADO framework highlighted psychological and individual-related antecedents as the most discussed. A relationship table categorizing 135 antecedents into five major categories showed a predominantly positive influence of antecedents on decisions and outcomes. Sixty aging-related antecedents were identified, covering all but product-related categories. The study identified critical research gaps and proposed future directions, offering insights for policymakers and practitioners to address aging society challenges and align with UN Sustainable Development Goals.

本研究结合中医框架和 ADO 框架进行了系统性文献综述,分析了 2014 年至 2023 年间发表的 46 篇有关老龄化对消费者行为影响的研究。研究遵循了系统综述和元分析的首选报告项目原则,使用的数据来自 Scopus、WoS 和 ScienceDirect。结果表明,以老年消费者为主要研究对象的出版物呈上升趋势。分析表明,计划行为理论和技术接受模型是最常用的理论,研究主要集中在美国和中国。常用方法包括问卷调查、结构方程模型和回归分析。ADO 框架强调心理和个人相关的前因是讨论最多的。关系表将 135 个前因分为五大类,表明前因对决策和结果的影响主要是积极的。研究确定了 60 个与老龄化相关的前因,涵盖了除产品相关类别之外的所有其他类别。该研究确定了关键的研究缺口,并提出了未来的研究方向,为政策制定者和实践者应对老龄化社会挑战并与联合国可持续发展目标保持一致提供了真知灼见。
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引用次数: 0
Consumer Perspectives on Food Traceability—A Systematic Literature Review and Future Research Agenda 消费者对食品可追溯性的看法--系统文献综述和未来研究议程
IF 8.6 2区 管理学 Q1 BUSINESS Pub Date : 2024-10-31 DOI: 10.1111/ijcs.13101
Anam Chaudhary, Rajat Sharma, Vidya Vemireddy

Food traceability is a critical approach that ensures the safety and quality of food. It has garnered significant attention, particularly in the aftermath of multiple food safety incidents reported in various countries. While there is extant literature available on consumer perspectives on food traceability, the findings are not consistent across studies. This systematic literature review aims to provide a comprehensive understanding by integrating findings from past studies. It includes 61 articles sourced from two databases, namely Scopus and Web of Science. This review outlines various stages of a consumer's decision for food traceability, starting from exposure, awareness, understanding, liking and disliking, attitudes and preferences, purchase intentions and willingness to pay, to the final purchase. It also identifies the determinants of consumer responses to food traceability, categorising them as factors internal to the consumers, determinants due to the perception of external factors and contextual factors. Moreover, it identifies gaps in the existing research and proposes research questions to expand the knowledge in this area.

食品可追溯性是确保食品安全和质量的关键方法。特别是在各国报道了多起食品安全事件之后,食品可追溯性引起了人们的极大关注。虽然有现成的文献介绍消费者对食品可追溯性的看法,但不同研究的结论并不一致。本系统性文献综述旨在通过整合以往的研究结果,提供一个全面的认识。它包括从 Scopus 和 Web of Science 两个数据库中获取的 61 篇文章。本综述概述了消费者决定食品可追溯性的各个阶段,从接触、认识、了解、喜欢和不喜欢、态度和偏好、购买意向和支付意愿,到最终购买。它还确定了消费者对食品可追溯性反应的决定因素,将其分为消费者内部因素、外部因素感知造成的决定因素和环境因素。此外,报告还指出了现有研究的不足,并提出了一些研究问题,以拓展这一领域的知识。
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引用次数: 0
Service Quality in Spectator Sports: A Review and Research Agenda 观众体育运动的服务质量:回顾与研究议程
IF 8.6 2区 管理学 Q1 BUSINESS Pub Date : 2024-10-30 DOI: 10.1111/ijcs.13086
Rui Biscaia, Ricardo Filipe Ramos, Masayuki Yoshida, Yukyoum Kim

Although service quality in spectator sports has been subject to extensive research, comprehensive studies mapping the intellectual structure and foundations of service quality in spectator sports are scant. The purpose of the current study was to synthesise and analyse the literature on service quality in spectator sports, and set a new research agenda by conducting a hybrid integrated review of the articles between 1996 and 2023. A total of 149 peer-reviewed journal articles were analyzed. First, a bibliometric analysis provided the citation structure and evolution of publications, source impact, most cited articles, most productive authors and associated impact. Then, a framework-based review including the articles' context, theories, type of study, service quality dimensions, spectator outcomes and limitations was conducted to provide a comprehensive overview of the current state of knowledge and identify future research directions. This study contributes to the literature by uncovering the structure and intellectual base of existent research, identifying gaps and suggesting a research agenda to deepen the understanding and management of service quality in spectator sports.

尽管观众体育运动中的服务质量问题已经得到了广泛的研究,但有关观众体育运动中服务质量的知识结构和基础的综合性研究却很少。本研究的目的是通过对 1996 年至 2023 年间的文章进行混合综合评述,对有关观众体育服务质量的文献进行综合分析,并制定新的研究议程。共分析了 149 篇经同行评审的期刊论文。首先,文献计量学分析提供了出版物的引文结构和演变、来源影响、最常被引用的文章、最有成果的作者和相关影响。然后,对文章的背景、理论、研究类型、服务质量维度、观众结果和局限性进行了基于框架的综述,以全面概述当前的知识状况并确定未来的研究方向。本研究揭示了现有研究的结构和知识基础,找出了差距,并提出了研究议程,以加深对观众体育服务质量的理解和管理,从而为文献研究做出了贡献。
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引用次数: 0
Knowledge and Skills Are Not Enough—Exploring the Determinants of Financial Behavior Formation 仅有知识和技能是不够的--探究金融行为形成的决定因素
IF 8.6 2区 管理学 Q1 BUSINESS Pub Date : 2024-10-28 DOI: 10.1111/ijcs.13100
Andrea Lučić, Nikola Erceg, Dajana Barbić

Understanding how young people learn to manage their finances responsibly can guide interventions to improve their financial health and stability in the short and long term, yet merely increasing financial knowledge and skills is ineffective. Psychological and environmental factors appear to be important determinants of financial behavior, yet such factors have long been neglected in the literature. The present study appears to be the first to assess empirically the contribution of intuitive and rational mental capacity as well as opportunities and motivation to financial behavior formation. We surveyed 2299 young adults at 229 high schools and universities in Croatia. Through structural equation modeling, we found that intuitive and rational thinking as well as motivation and opportunity substantially influenced the formation of financial behavior, whereas financial knowledge played a negligible role. Rational thinking was a stronger determinant than intuitive thinking in the case of healthy financial behavior, while the opposite was true in the case of impulsive consumption. These insights may help develop effective interventions for promoting positive financial habits among young adults.

了解青少年如何学会负责任地管理自己的财务,可以指导干预措施,在短期和长期内改善他们的财务健康和稳定性,但仅仅增加财务知识和技能是无效的。心理和环境因素似乎是财务行为的重要决定因素,但这些因素在文献中却长期被忽视。本研究似乎是首次对直觉和理性心理能力以及机会和动机对金融行为形成的贡献进行实证评估。我们对克罗地亚 229 所高中和大学的 2299 名青少年进行了调查。通过结构方程模型,我们发现直觉和理性思维以及动机和机会对金融行为的形成有很大影响,而金融知识的作用微乎其微。在健康的理财行为中,理性思维比直觉思维具有更强的决定作用,而在冲动型消费中,情况则恰恰相反。这些见解可能有助于制定有效的干预措施,促进年轻人养成积极的理财习惯。
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引用次数: 0
Reducing Consumer–Brand Incongruity Through Corporate Social Responsibility and Brand Trust: Exploring Negative Word-of-Mouth (NWOM) 通过企业社会责任和品牌信任减少消费者与品牌之间的不协调:探讨负面口碑(NWOM)
IF 8.6 2区 管理学 Q1 BUSINESS Pub Date : 2024-10-28 DOI: 10.1111/ijcs.13099
Petek Tosun, Sandy Ipeker Cagliyor, Merve Yanar Gürce

Drawing upon consumer–brand disidentification theory and balance theory, this study examines symbolic and ideological incongruity in consumer–brand relationships through an original conceptual model shaped by negative past experiences, brand trust, perceived corporate social responsibility (CSR), and negative word-of-mouth (NWOM). A preliminary study was conducted to explore the dimensions of consumers' negative past experiences by topic detection. Latent Dirichlet allocation (LDA) topic modeling was undertaken to analyze online consumer reviews (n = 6095) about a coffee chain brand. The dimensions detected in this preliminary study were included in the research model and further analyzed in the main study. The main study, a cross-sectional consumer survey (n = 522), tested the original research model by way of partial least squares structural equation modeling (PLS-SEM) on SmartPLS. The findings showed that negative past experiences consisted of product-related, service-related, and technology-related problems and negatively influenced brand trust. It was found that brand trust and perceived CSR negatively affected symbolic and ideological incongruity, while symbolic and ideological incongruity positively influenced NWOM. The findings provide empirical evidence for balance theory by showing that the three critical domains of consumer–brand relationships (ideological, symbolic, and experiential) provide a complex cognitive model that covers personal-symbolic and moral-societal aspects of consumer–brand disidentification and consequent NWOM intentions. In line with consumer–brand disidentification theory, the results contribute to the literature by demonstrating the direct negative impacts of brand trust and perceived CSR on symbolic and ideological incongruity, as well as the direct positive impacts of symbolic and ideological incongruity on NWOM.

本研究借鉴消费者-品牌不认同理论和平衡理论,通过一个由过去的负面经历、品牌信任、感知到的企业社会责任(CSR)和负面口碑(NWOM)形成的原创概念模型,探讨了消费者-品牌关系中的符号和意识形态不协调问题。我们进行了一项初步研究,通过主题检测来探索消费者过去负面经历的维度。研究人员采用潜狄利克特分配(LDA)主题模型分析了消费者对某咖啡连锁品牌的在线评论(n = 6095)。初步研究中发现的维度被纳入研究模型,并在主要研究中得到进一步分析。主要研究是一项横截面消费者调查(n = 522),通过 SmartPLS 上的偏最小二乘结构方程模型(PLS-SEM)对原始研究模型进行了检验。研究结果表明,过去的负面经历包括产品相关问题、服务相关问题和技术相关问题,对品牌信任度有负面影响。研究还发现,品牌信任和感知到的企业社会责任对象征性不一致性和意识形态不一致性有负面影响,而象征性不一致性和意识形态不一致性对 NWOM 有正面影响。研究结果为平衡理论提供了实证证据,表明消费者-品牌关系的三个关键领域(意识形态、象征和体验)提供了一个复杂的认知模型,涵盖了消费者-品牌不认同以及由此产生的NWOM意向的个人-象征和道德-社会方面。根据消费者-品牌不认同理论,研究结果证明了品牌信任和感知到的企业社会责任对象征性和意识形态不一致的直接负面影响,以及象征性和意识形态不一致对NWOM的直接正面影响,从而为相关文献做出了贡献。
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引用次数: 0
Interdisciplinary Approach to Consumer Financial Behavior: Developing a Conceptual Framework 消费者金融行为的跨学科方法:建立概念框架
IF 8.6 2区 管理学 Q1 BUSINESS Pub Date : 2024-10-20 DOI: 10.1111/ijcs.13091
Anna Warchlewska

The purpose of this article is to develop a conceptual framework of consumer financial behavior with a multidisciplinary approach. Consumer financial behavior is the subject of research in many scientific disciplines, although it is of greatest interest to economists, sociologists, psychologists, and philosophers. The frailty and still insufficient functionality, as well as the lack of application of the models may result from constantly changing macro and microeconomic factors, changing trends, the impact of generational affiliation, and conceptual-theoretical inconsistencies. Taking into consideration current attitudes toward understanding consumer financial behavior, a contribution to literature is an attempt to diagnose the components of a functional model for financial behaviors, in particular, the diagnosis of input and output factors in the decision-making process. The proposed model of consumer financial behavior consists of five elements: type of consumer, type of financial product, motivation, abilities, and opportunities, and the factors determining them may be both economic and noneconomic.

本文旨在以多学科方法建立消费者金融行为的概念框架。消费者金融行为是许多科学学科的研究课题,但经济学家、社会学家、心理学家和哲学家对其最感兴趣。不断变化的宏观和微观经济因素、不断变化的趋势、代际关系的影响以及概念和理论的不一致,都可能导致模型的脆弱性、功能性不足以及缺乏应用性。考虑到当前人们对理解消费者金融行为的态度,本文试图对金融行为功能模型的组成部分进行诊断,特别是对决策过程中的输入和输出因素进行诊断,这是对文献的贡献。所提出的消费者金融行为模型包括五个要素:消费者类型、金融产品类型、动机、能力和机会,而决定这些要素的因素既可能是经济因素,也可能是非经济因素。
{"title":"Interdisciplinary Approach to Consumer Financial Behavior: Developing a Conceptual Framework","authors":"Anna Warchlewska","doi":"10.1111/ijcs.13091","DOIUrl":"https://doi.org/10.1111/ijcs.13091","url":null,"abstract":"<div>\u0000 \u0000 <p>The purpose of this article is to develop a conceptual framework of consumer financial behavior with a multidisciplinary approach. Consumer financial behavior is the subject of research in many scientific disciplines, although it is of greatest interest to economists, sociologists, psychologists, and philosophers. The frailty and still insufficient functionality, as well as the lack of application of the models may result from constantly changing macro and microeconomic factors, changing trends, the impact of generational affiliation, and conceptual-theoretical inconsistencies. Taking into consideration current attitudes toward understanding consumer financial behavior, a contribution to literature is an attempt to diagnose the components of a functional model for financial behaviors, in particular, the diagnosis of input and output factors in the decision-making process. The proposed model of consumer financial behavior consists of five elements: type of consumer, type of financial product, motivation, abilities, and opportunities, and the factors determining them may be both economic and noneconomic.</p>\u0000 </div>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":"48 6","pages":""},"PeriodicalIF":8.6,"publicationDate":"2024-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142524911","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Navigating Avatar-Based Marketing From Value Aspects: A Systematic Literature Review and Forward-Looking Research Agenda 从价值角度引导基于阿凡达的营销:系统性文献综述和前瞻性研究议程
IF 8.6 2区 管理学 Q1 BUSINESS Pub Date : 2024-10-17 DOI: 10.1111/ijcs.13096
Md. Shahinur Rahman, Md. Mahiuddin Sabbir, Jing Zhang, Khan Md. Raziuddin Taufique, Md. Masudur Rahman

Virtual avatar deployment has opened a new window for many industries in service personalization and customization, offering customers “anytime–anywhere” services. It becomes increasingly essential for marketing practitioners and scholars to clearly understand how avatar attributes and traits are reshaping customer value perceptions in the digital world. Despite the exponential growth of research interest within this area in the last decade, the literature on avatar attributes and consumer-perceived values remains fragmented and isolated. Given this circumstance, this review draws on the theory–context–characteristics–methods framework and explores the extant literature to provide a collective and comprehensive insight into dominant theories, contexts, characteristics, and methodologies in the context of avatar-based marketing (ABM). A systematic literature review was applied to rigorously review 57 published articles on avatars and ABM from 2005 to 2023. Using in-depth content analysis, the current review sheds light on the opportunity to extend the theoretical foundations for the ABM literature. It also identifies gaps in understanding avatar attributes and the associated consumer values, with potential implications for consumer behavior. Finally, it sums up a comprehensive future research agenda.

虚拟化身的部署为许多行业的服务个性化和定制化打开了一扇新窗口,为客户提供 "随时随地 "的服务。对于营销从业者和学者来说,清楚地了解虚拟化身的属性和特征如何在数字世界中重塑客户的价值感知变得越来越重要。尽管近十年来这一领域的研究兴趣呈指数级增长,但有关阿凡达属性和消费者感知价值的文献仍然是零散和孤立的。在这种情况下,本综述借鉴了理论-背景-特征-方法框架,并对现有文献进行了探索,以便对基于阿凡达的营销(ABM)背景下的主流理论、背景、特征和方法提供全面的集体见解。本研究采用系统的文献综述方法,对 2005 年至 2023 年间发表的 57 篇有关阿凡达和 ABM 的文章进行了严格审查。通过深入的内容分析,本综述揭示了扩展 ABM 文献理论基础的机会。它还指出了在理解化身属性和相关消费者价值观方面存在的差距,以及对消费者行为的潜在影响。最后,它总结了一个全面的未来研究议程。
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引用次数: 0
Social Media Influencer Marketing: A Systematic Literature Review Using TCM and ADO Framework 社交媒体影响者营销:使用 TCM 和 ADO 框架的系统性文献综述
IF 8.6 2区 管理学 Q1 BUSINESS Pub Date : 2024-10-17 DOI: 10.1111/ijcs.13098
P. Pushparaj, Bijay Prasad Kushwaha

Social media influencers (SMIs) have a significant impact on consumer decisions, and research in this area comprises a substantial portion of the literature. Despite marketing firms' attention to SMIs, a comprehensive evaluation of their impact on the consumer decision literature is lacking. Therefore, this study offers a comprehensive and systematic analysis of the impact of social media influencers on consumer decisions. Using a framework-based approach, the TCM framework provides a structured exploration of the theories, contexts, and methods found in 106 relevant articles. Concurrently, the ADO framework examines the determinants of consumers' decisions. This review identifies 62 distinct antecedents categorized into seven broad groups and explores why specific factors positively or negatively affect purchase decisions and outcomes. This study highlights key gaps in the current influencer marketing literature and provides insights for future research and practical implications in the fields of psychology, marketing, and consumer behavior.

社交媒体影响者(SMIs)对消费者决策具有重大影响,该领域的研究在文献中占有很大比重。尽管营销公司关注社交媒体影响者,但缺乏全面评估社交媒体影响者对消费者决策影响的文献。因此,本研究对社交媒体影响者对消费者决策的影响进行了全面系统的分析。采用基于框架的方法,TCM 框架对 106 篇相关文章中的理论、背景和方法进行了结构化探讨。同时,ADO 框架研究了消费者决策的决定因素。本综述确定了 62 个不同的前因,分为七大类,并探讨了特定因素对购买决策和结果产生积极或消极影响的原因。本研究强调了当前影响者营销文献中的主要空白,并为心理学、市场营销和消费者行为领域的未来研究和实际影响提供了见解。
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引用次数: 0
The Role of Blockchain Technology in Enhancing Consumers' Impulsive Buying Behavior 区块链技术在增强消费者冲动性购买行为中的作用
IF 8.6 2区 管理学 Q1 BUSINESS Pub Date : 2024-10-10 DOI: 10.1111/ijcs.13092
Khuram Shahzad, Abaid Ullah Zafar, Muhammad Faisal Shahzad, Mudassir Husnain, Khizar Hayat

Product quality is essential for companies' success because it is integral to meeting customers' expectations. In this context, blockchain technology (BT) offers potential solutions for tracking products' origins and flows, eliminating or reducing fraudulent activities efficiently and effectively. Drawing upon signaling theory, this study investigates how BT's traceability and transparency attributes can enhance consumers' urge to buy impulsively and impulsive buying behavior. The results reveal that transparency positively affects perceived product quality and trust in BT-enabled e-commerce platforms. Moreover, traceability positively affects perceived product quality and product affection. The study also identifies that perceived product quality positively affects the urge to buy impulsively and product affection. In addition, product affection and consumers' trust positively affect the urge to buy impulsively and impulsive buying behavior. Furthermore, the urge to buy impulsively positively affects impulsive buying behavior. Finally, consumers' situations moderate the relationship between the urge to buy impulsively and impulsive buying behavior. The findings provide insight for e-commerce platforms and sellers to refine marketing strategies by providing BT-related signals.

产品质量对公司的成功至关重要,因为它是满足客户期望不可或缺的因素。在此背景下,区块链技术(BT)为追踪产品的来源和流向、有效消除或减少欺诈活动提供了潜在的解决方案。本研究借鉴信号传递理论,探讨区块链技术的可追溯性和透明度属性如何增强消费者的冲动购买冲动和冲动购买行为。研究结果表明,透明度会对感知产品质量和对 BT 电子商务平台的信任度产生积极影响。此外,可追溯性会对感知产品质量和产品喜爱度产生积极影响。研究还发现,感知产品质量会对冲动购买冲动和产品喜爱度产生积极影响。此外,产品喜爱度和消费者信任度也会对冲动性购买冲动和冲动性购买行为产生积极影响。此外,冲动性购买冲动会对冲动性购买行为产生积极影响。最后,消费者的情况对冲动性购买冲动和冲动性购买行为之间的关系起着调节作用。研究结果为电子商务平台和卖家通过提供与 BT 相关的信号来完善营销策略提供了启示。
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引用次数: 0
Are We Truly Different in Personal Values and Compulsive Buying Proclivity? Cross-Cultural Contrasts Between the United States and East-Central Europe 我们的个人价值观和强迫性购买倾向真的不同吗?美国与中东欧的跨文化对比
IF 8.6 2区 管理学 Q1 BUSINESS Pub Date : 2024-10-08 DOI: 10.1111/ijcs.13094
Piotr Tarka, Richard J. Harnish, Jasurbek Babaev

The current study explores the intersection of personal values theory, consumer culture, and compulsive buying behavior theories. By examining the importance of different values types, we aim to understand the extent to which specific values influence individuals' tendency to either embrace or resist maladaptive behaviors like compulsive buying. This study postulated that one's values can both contribute to the development of compulsive buying tendencies and act as a protective factor. Importantly, we explored this values-compulsive relationship within the contrasting consumer cultures of the United States characterized by individualism, and Poland, which predominantly exhibits collectivistic trends. In this work, we utilized two distinct samples/studies of American (n = 367) and Polish (n = 370) consumers and employed two key measurement tools: the Portrait Values Questionnaire and the Richmond Compulsive Buying Scale. The research findings revealed that values such as self-direction, stimulation, hedonism, power, and achievement tend to promote compulsive buying tendencies irrespective of the cultural context. However, the prevalence of compulsive buying is more pronounced among American consumers compared to their Polish counterparts. Furthermore, the impact of hedonism and achievement on compulsive buying was twice as large in the United States as it was in Poland. On the other hand, values such as tradition, security, conformity, benevolence, and universalism appeared to help individuals in preventing or mitigating compulsive buying behavior. This study underscores the critical role of personal values, cultural variations, and their impact on compulsive buying tendencies among consumers. It highlights the presence of specific personal values that can either inhibit or facilitate the development of compulsive buying behaviors.

本研究探讨了个人价值观理论、消费文化和强迫性购买行为理论的交叉点。通过研究不同价值观类型的重要性,我们旨在了解特定价值观在多大程度上影响个人接受或抵制强迫性购买等不良行为的倾向。本研究推测,一个人的价值观既可能导致强迫性购买倾向的形成,也可能成为一种保护因素。重要的是,我们在以个人主义为特征的美国和以集体主义趋势为主的波兰这两种截然不同的消费文化中探讨了价值观与强迫症之间的关系。在这项工作中,我们利用了美国(367 人)和波兰(370 人)两个不同的消费者样本/研究,并使用了两个关键的测量工具:肖像价值观问卷和里士满强迫性购买量表。研究结果表明,无论文化背景如何,自我导向、刺激、享乐主义、权力和成就等价值观往往会促进强迫性购买倾向。然而,与波兰消费者相比,美国消费者的强迫性购买倾向更为明显。此外,享乐主义和成就感对强迫性购买的影响在美国是波兰的两倍。另一方面,传统、安全、顺从、仁慈和普遍主义等价值观似乎有助于个人预防或减轻强迫性购买行为。这项研究强调了个人价值观的关键作用、文化差异及其对消费者强迫性购买倾向的影响。它强调了特定个人价值观的存在,这些价值观可以抑制或促进强迫性购买行为的发展。
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引用次数: 0
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International Journal of Consumer Studies
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