Pub Date : 2023-09-21DOI: 10.1080/02678373.2023.2244743
Lydia Bendixen, Tabea Scheel
ABSTRACTA lack of recovery like psychologically detaching from work can be detrimental to health. High cognitive demands may jeopardise detachment from work. Longitudinal studies concerning the long-term effects of cognitive demands on health and work ability via psychological detachment are understudied. Research has shown that social support may buffer the relationship between job demands and psychological detachment. However, the role of supervisor support was not examined specifically. We hypothesise psychological detachment to mediate the relationship between cognitive demands, general health, and work ability. Supportive or inconsiderate behaviours of a supervisor can further moderate the relationship between cognitive demands and psychological detachment. Statistical analyses were carried out with three-wave panel data from the German Federal Institute for Occupational Safety and Health with lags of two years (2015–2019) from 3,867 employees who took part in the survey. The results conveyed that mediation by psychological detachment was significant, while supervisor (non)support moderated the relationship between cognitive demands and psychological detachment only cross-sectionally. This study emphasises the role of supervisor in the stressor-detachment model and the positive effect of recovery experience on health. Therefore, in practice, the role of supervisor behaviour for employees’ psychological detachment should be addressed in management training courses.KEYWORDS: Job demandspsychological detachmentsupervisorwork abilityhealth Disclosure statementNo potential conflict of interest was reported by the author(s).
{"title":"The long-term effects of job demands on psychological detachment and health: the moderating role of leader behaviour","authors":"Lydia Bendixen, Tabea Scheel","doi":"10.1080/02678373.2023.2244743","DOIUrl":"https://doi.org/10.1080/02678373.2023.2244743","url":null,"abstract":"ABSTRACTA lack of recovery like psychologically detaching from work can be detrimental to health. High cognitive demands may jeopardise detachment from work. Longitudinal studies concerning the long-term effects of cognitive demands on health and work ability via psychological detachment are understudied. Research has shown that social support may buffer the relationship between job demands and psychological detachment. However, the role of supervisor support was not examined specifically. We hypothesise psychological detachment to mediate the relationship between cognitive demands, general health, and work ability. Supportive or inconsiderate behaviours of a supervisor can further moderate the relationship between cognitive demands and psychological detachment. Statistical analyses were carried out with three-wave panel data from the German Federal Institute for Occupational Safety and Health with lags of two years (2015–2019) from 3,867 employees who took part in the survey. The results conveyed that mediation by psychological detachment was significant, while supervisor (non)support moderated the relationship between cognitive demands and psychological detachment only cross-sectionally. This study emphasises the role of supervisor in the stressor-detachment model and the positive effect of recovery experience on health. Therefore, in practice, the role of supervisor behaviour for employees’ psychological detachment should be addressed in management training courses.KEYWORDS: Job demandspsychological detachmentsupervisorwork abilityhealth Disclosure statementNo potential conflict of interest was reported by the author(s).","PeriodicalId":48199,"journal":{"name":"Work and Stress","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136235197","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-28DOI: 10.1080/02678373.2023.2226619
M. Darouei, J. Delanoeije, M. Verbruggen
This study disentangles positive and negative reactions to home-to-work transitions (i.e. transitions from the home role to the work role during non-work hours; HWTs) and examines their consequences for employees’ work engagement and psychological strain. Based on boundary theory and appraisal theories, we expected that positively appraised HWTs would relate to more engagement and less strain whereas negatively appraised HWTs would contribute to less engagement and more strain. We tested our hypotheses using two daily diary datasets from different Belgian companies, one collected before the COVID-19 pandemic during 13 workdays among 81 employees (678 observations; Study 1) and one collected during the pandemic during 9 workdays among 82 employees (516 observations; Study 2). Hypotheses were tested both on the within – and the between-person level using multilevel modelling to account for daily fluctuations in the appraisals of HWTs and between-person differences. As expected, positive appraisals were related to more engagement and less strain at the between-person level in both studies. We did not find this impact on the within-person level, nor did we find any within – or between-effects of negative appraisals. Our study highlights the relevance of positive appraisals for employees’ between-level engagement and strain beyond the impact of HWTs themselves.
{"title":"When daily home-to-work transitions are not all bad: a multi-study design on the role of appraisals","authors":"M. Darouei, J. Delanoeije, M. Verbruggen","doi":"10.1080/02678373.2023.2226619","DOIUrl":"https://doi.org/10.1080/02678373.2023.2226619","url":null,"abstract":"This study disentangles positive and negative reactions to home-to-work transitions (i.e. transitions from the home role to the work role during non-work hours; HWTs) and examines their consequences for employees’ work engagement and psychological strain. Based on boundary theory and appraisal theories, we expected that positively appraised HWTs would relate to more engagement and less strain whereas negatively appraised HWTs would contribute to less engagement and more strain. We tested our hypotheses using two daily diary datasets from different Belgian companies, one collected before the COVID-19 pandemic during 13 workdays among 81 employees (678 observations; Study 1) and one collected during the pandemic during 9 workdays among 82 employees (516 observations; Study 2). Hypotheses were tested both on the within – and the between-person level using multilevel modelling to account for daily fluctuations in the appraisals of HWTs and between-person differences. As expected, positive appraisals were related to more engagement and less strain at the between-person level in both studies. We did not find this impact on the within-person level, nor did we find any within – or between-effects of negative appraisals. Our study highlights the relevance of positive appraisals for employees’ between-level engagement and strain beyond the impact of HWTs themselves.","PeriodicalId":48199,"journal":{"name":"Work and Stress","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135260365","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-13DOI: 10.1080/02678373.2023.2199383
Nicolai J. Kleineidam, Andrea Fischbach
ABSTRACT Previous research on compassion work has focused on the emotion regulation of human services workers. However, little attention has been paid to the job characteristics of this work. In this paper, we conceptualise a model of compassion work that differentiates the task characteristics (1) exposure and (2) empathy, and the work style requirements (3) compassion and (4) distancing. We tested an operationalisation of our compassion work model for its factor structure and validity in two studies (total N = 985). Our findings confirmed the proposed four-factor structure. Moreover, as expected, exposure was positively related to engagement and burnout, suggesting exposure is a challenge stressor in compassion work; empathy was positively related to burnout, suggesting empathy is a hindrance stressor in compassion work; compassion was positively related to work engagement and work meaningfulness, suggesting it supports self-enhancement in compassion work; and finally distancing was negatively related to burnout, suggesting it supports health and well-being in compassion work. Overall, these findings suggest our model is a promising vantage point for future research, job design, and health prevention in compassion work.
{"title":"Emotional labour job characteristics in compassion work – differentiating exposure, empathy, compassion, and distancing","authors":"Nicolai J. Kleineidam, Andrea Fischbach","doi":"10.1080/02678373.2023.2199383","DOIUrl":"https://doi.org/10.1080/02678373.2023.2199383","url":null,"abstract":"ABSTRACT Previous research on compassion work has focused on the emotion regulation of human services workers. However, little attention has been paid to the job characteristics of this work. In this paper, we conceptualise a model of compassion work that differentiates the task characteristics (1) exposure and (2) empathy, and the work style requirements (3) compassion and (4) distancing. We tested an operationalisation of our compassion work model for its factor structure and validity in two studies (total N = 985). Our findings confirmed the proposed four-factor structure. Moreover, as expected, exposure was positively related to engagement and burnout, suggesting exposure is a challenge stressor in compassion work; empathy was positively related to burnout, suggesting empathy is a hindrance stressor in compassion work; compassion was positively related to work engagement and work meaningfulness, suggesting it supports self-enhancement in compassion work; and finally distancing was negatively related to burnout, suggesting it supports health and well-being in compassion work. Overall, these findings suggest our model is a promising vantage point for future research, job design, and health prevention in compassion work.","PeriodicalId":48199,"journal":{"name":"Work and Stress","volume":"37 1","pages":"531 - 551"},"PeriodicalIF":6.1,"publicationDate":"2023-04-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42360742","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-02-20DOI: 10.1080/02678373.2023.2180784
Fabiola H. Gerpott, W. Rivkin, S. Diestel
ABSTRACT Previous research has demonstrated that work-related self-control demands deplete regulatory resources and thus impair employees’ functioning. But what is more harmful to employees – facing consistent self-control demands throughout the day or frequently switching between activities that require varying levels of self-control (i.e. self-control demands variability)? To answer this question, we draw from theories of psychological contrast to propose the variability of self-control demands (i.e. changes in self-control demands within a day) as a contingency that amplifies the negative impact of daily (mean) self-control demands on evening ego depletion, which in turn spills over to next-day work engagement. This amplifying effect occurs because on days with high self-control demands variability, the contrast between unpleasant and pleasant activities at work becomes particularly salient, which requires additional self-control due to stronger experienced goal-desire conflicts. We propose that employees with high levels of burnout may be particularly vulnerable to the exacerbating effects of self-control demands variability because they suffer from chronic impairments of their ability to exert self-control. A daily diary study with 86 employees across ten days (N = 525 measurement points) largely supports our conceptual framework.
{"title":"Keep it steady? Not only average self-control demands matter for employees’ work engagement, but also variability","authors":"Fabiola H. Gerpott, W. Rivkin, S. Diestel","doi":"10.1080/02678373.2023.2180784","DOIUrl":"https://doi.org/10.1080/02678373.2023.2180784","url":null,"abstract":"ABSTRACT\u0000 Previous research has demonstrated that work-related self-control demands deplete regulatory resources and thus impair employees’ functioning. But what is more harmful to employees – facing consistent self-control demands throughout the day or frequently switching between activities that require varying levels of self-control (i.e. self-control demands variability)? To answer this question, we draw from theories of psychological contrast to propose the variability of self-control demands (i.e. changes in self-control demands within a day) as a contingency that amplifies the negative impact of daily (mean) self-control demands on evening ego depletion, which in turn spills over to next-day work engagement. This amplifying effect occurs because on days with high self-control demands variability, the contrast between unpleasant and pleasant activities at work becomes particularly salient, which requires additional self-control due to stronger experienced goal-desire conflicts. We propose that employees with high levels of burnout may be particularly vulnerable to the exacerbating effects of self-control demands variability because they suffer from chronic impairments of their ability to exert self-control. A daily diary study with 86 employees across ten days (N = 525 measurement points) largely supports our conceptual framework.","PeriodicalId":48199,"journal":{"name":"Work and Stress","volume":"37 1","pages":"509 - 530"},"PeriodicalIF":6.1,"publicationDate":"2023-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47411952","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-02-08DOI: 10.1080/02678373.2023.2176945
Jacob McCartney, J. Franczak, Katerina Gonzalez, A. Hall, Wayne A. Hochwarter, Samantha L. Jordan, Wajda Wikhamn, A. Khan, Mayowa T. Babalola
ABSTRACT Constant connectivity is prevalent in modern workplaces, aided by smartphones and email. Supervisors may further pressure their subordinates to remain connected to work through their after-hours communications. We develop the concept of supervisor off-work boundary infringements (SBI) or supervisor intrusions during subordinates’ nonwork hours, which are becoming widespread due to expectations of immediate accessibility. Through the conservation of resources theory lens, we explore whether these unnecessary intrusions by supervisors increase subordinate strain outcomes (i.e. job tension and depressed mood at work). We also examine the role of perspective-taking, a cognitive resource deployed as a coping strategy that allows individuals to understand the viewpoint of others, which in turn facilitates changes in one’s attitudes and behaviours. Specifically, we propose that employee perspective-taking can lessen the adverse effects of SBI. Across a four-study constructive replication, we find evidence that SBI positively relates to job tension and a depressed mood at work. Heightened levels of perspective-taking attenuated this relationship. Our study presents evidence that individuals who engage in perspective-taking can protect themselves by buffering the adverse effects of SBI. Importantly, we advocate for corporate policies and laws that protect workers from SBI and encourage supervisors to cease such infringements on their employees.
{"title":"Supervisor off-work boundary infringements: Perspective-taking as a resource for after-hours intrusions","authors":"Jacob McCartney, J. Franczak, Katerina Gonzalez, A. Hall, Wayne A. Hochwarter, Samantha L. Jordan, Wajda Wikhamn, A. Khan, Mayowa T. Babalola","doi":"10.1080/02678373.2023.2176945","DOIUrl":"https://doi.org/10.1080/02678373.2023.2176945","url":null,"abstract":"ABSTRACT Constant connectivity is prevalent in modern workplaces, aided by smartphones and email. Supervisors may further pressure their subordinates to remain connected to work through their after-hours communications. We develop the concept of supervisor off-work boundary infringements (SBI) or supervisor intrusions during subordinates’ nonwork hours, which are becoming widespread due to expectations of immediate accessibility. Through the conservation of resources theory lens, we explore whether these unnecessary intrusions by supervisors increase subordinate strain outcomes (i.e. job tension and depressed mood at work). We also examine the role of perspective-taking, a cognitive resource deployed as a coping strategy that allows individuals to understand the viewpoint of others, which in turn facilitates changes in one’s attitudes and behaviours. Specifically, we propose that employee perspective-taking can lessen the adverse effects of SBI. Across a four-study constructive replication, we find evidence that SBI positively relates to job tension and a depressed mood at work. Heightened levels of perspective-taking attenuated this relationship. Our study presents evidence that individuals who engage in perspective-taking can protect themselves by buffering the adverse effects of SBI. Importantly, we advocate for corporate policies and laws that protect workers from SBI and encourage supervisors to cease such infringements on their employees.","PeriodicalId":48199,"journal":{"name":"Work and Stress","volume":"37 1","pages":"373 - 396"},"PeriodicalIF":6.1,"publicationDate":"2023-02-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43416212","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-25DOI: 10.1080/02678373.2023.2169967
Hadar Nesher Shoshan, Laura Venz, S. Sonnentag
ABSTRACT Service employees’ surface acting is exhausting, but it is unclear if exhaustion appears instantly after a single service episode. Moreover, evidence regarding the reversed causality in which exhaustion predicts surface acting is scarce and unequivocal. Our experience-sampling study investigates dynamic reciprocal relations between service employees’ exhaustion and surface acting, and additionally deep acting, across two service episodes, the first one of the day and the last one before lunchtime. Drawing on conservation of resources theory, we hypothesised that exhaustion is an antecedent of episode-specific surface acting and that episode-specific surface acting is an antecedent of exhaustion directly following the service episode. During five days, 120 service employees answered three daily surveys between morning and lunchtime. Multilevel path analysis showed that exhaustion before work was not related to first-episode surface acting. First-episode surface acting was positively related to subsequent exhaustion, which was positively related to subsequent surface acting, which was positively related to subsequent exhaustion. Exhaustion experienced after the first service episode was also positively related to subsequent deep acting. Findings highlight the importance of integrating reciprocal relations between exhaustion and surface acting into the emotional labour literature and studying the direct well-being costs of surface acting in single service episodes.
{"title":"Reciprocal relations between emotional exhaustion and episode-specific emotional labour: An experience-sampling study","authors":"Hadar Nesher Shoshan, Laura Venz, S. Sonnentag","doi":"10.1080/02678373.2023.2169967","DOIUrl":"https://doi.org/10.1080/02678373.2023.2169967","url":null,"abstract":"ABSTRACT Service employees’ surface acting is exhausting, but it is unclear if exhaustion appears instantly after a single service episode. Moreover, evidence regarding the reversed causality in which exhaustion predicts surface acting is scarce and unequivocal. Our experience-sampling study investigates dynamic reciprocal relations between service employees’ exhaustion and surface acting, and additionally deep acting, across two service episodes, the first one of the day and the last one before lunchtime. Drawing on conservation of resources theory, we hypothesised that exhaustion is an antecedent of episode-specific surface acting and that episode-specific surface acting is an antecedent of exhaustion directly following the service episode. During five days, 120 service employees answered three daily surveys between morning and lunchtime. Multilevel path analysis showed that exhaustion before work was not related to first-episode surface acting. First-episode surface acting was positively related to subsequent exhaustion, which was positively related to subsequent surface acting, which was positively related to subsequent exhaustion. Exhaustion experienced after the first service episode was also positively related to subsequent deep acting. Findings highlight the importance of integrating reciprocal relations between exhaustion and surface acting into the emotional labour literature and studying the direct well-being costs of surface acting in single service episodes.","PeriodicalId":48199,"journal":{"name":"Work and Stress","volume":"37 1","pages":"421 - 445"},"PeriodicalIF":6.1,"publicationDate":"2023-01-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49347473","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-23DOI: 10.1080/02678373.2023.2169968
Samuel Farley, Daniella Mokhtar, Ka-ming Ng, Karen Niven
ABSTRACT Researchers have consistently shown the detrimental effects that workplace bullying has on employee well-being. While there have been many studies examining moderating factors that worsen or mitigate bullying’s effects, the field lacks a common theoretical framework to integrate and explain these diverse moderators. The aim of this systematic review is to identify, categorise, and evaluate variables that have been tested as moderators of the relationship between workplace bullying and well-being using the job demands resources model. Searches of the literature were carried out in the PsycINFO, Web of Science and Scopus databases. Sixty-eight studies met the inclusion criteria, which reported on 209 tests of moderation. Using an established taxonomy, the moderators were categorised into home demands/resources (n = 2), personal demands/resources (n = 136), job demands/resources (n = 4), social demands/resources (n = 24), and organisational demands/resources (n = 43). Analysis revealed that social resources, such as co-worker support, and organisational resources, such as supportive organisational climates, consistently buffered the harmful effects of bullying. In contrast, personal resources had little influence as moderators. Further cross-cultural and longitudinal research is needed to understand whether the influence of these moderators extends across time and different cultural contexts.
{"title":"What influences the relationship between workplace bullying and employee well-being? A systematic review of moderators","authors":"Samuel Farley, Daniella Mokhtar, Ka-ming Ng, Karen Niven","doi":"10.1080/02678373.2023.2169968","DOIUrl":"https://doi.org/10.1080/02678373.2023.2169968","url":null,"abstract":"ABSTRACT Researchers have consistently shown the detrimental effects that workplace bullying has on employee well-being. While there have been many studies examining moderating factors that worsen or mitigate bullying’s effects, the field lacks a common theoretical framework to integrate and explain these diverse moderators. The aim of this systematic review is to identify, categorise, and evaluate variables that have been tested as moderators of the relationship between workplace bullying and well-being using the job demands resources model. Searches of the literature were carried out in the PsycINFO, Web of Science and Scopus databases. Sixty-eight studies met the inclusion criteria, which reported on 209 tests of moderation. Using an established taxonomy, the moderators were categorised into home demands/resources (n = 2), personal demands/resources (n = 136), job demands/resources (n = 4), social demands/resources (n = 24), and organisational demands/resources (n = 43). Analysis revealed that social resources, such as co-worker support, and organisational resources, such as supportive organisational climates, consistently buffered the harmful effects of bullying. In contrast, personal resources had little influence as moderators. Further cross-cultural and longitudinal research is needed to understand whether the influence of these moderators extends across time and different cultural contexts.","PeriodicalId":48199,"journal":{"name":"Work and Stress","volume":"37 1","pages":"345 - 372"},"PeriodicalIF":6.1,"publicationDate":"2023-01-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43879179","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-02DOI: 10.1080/02678373.2022.2080775
K. Nielsen, Marco de Angelis, S. T. Innstrand, G. Mazzetti
ABSTRACT Interventions to improve mental health can target individuals, working groups, their leaders, or organisations, also known as the Individual, Group, Leader, and Organisational (IGLO) levels of intervention. Evaluating such interventions in organisational settings is complex and requires sophisticated evaluation designs taking into account the intervention process. In the present systematic literature review, we present state of the-art of quantitative measures of process evaluation. We identified 39 papers. We found that measures had been developed to explore the organisational context, the intervention design, and the mental models of the intervention and its activities. Quantitative process measures are often poorly validated, and only around half of the studies linked the process to intervention outcomes. Fifteen studies used mixed methods for process evaluation. Most often, a qualitative process evaluation was used to understand unexpected intervention outcomes. Despite the existence of theoretical process evaluation frameworks, these were not often employed, and even when included, frameworks were rarely acknowledged, and only selected elements were included. Based on our synthesis, we propose a new framework for evaluating interventions, the Integrative Process Evaluation Framework (IPEF), together with reflections on how we may optimise the use of quantitative process evaluation in conjunction with a qualitative process evaluation.
{"title":"Quantitative process measures in interventions to improve employees’ mental health: A systematic literature review and the IPEF framework","authors":"K. Nielsen, Marco de Angelis, S. T. Innstrand, G. Mazzetti","doi":"10.1080/02678373.2022.2080775","DOIUrl":"https://doi.org/10.1080/02678373.2022.2080775","url":null,"abstract":"ABSTRACT Interventions to improve mental health can target individuals, working groups, their leaders, or organisations, also known as the Individual, Group, Leader, and Organisational (IGLO) levels of intervention. Evaluating such interventions in organisational settings is complex and requires sophisticated evaluation designs taking into account the intervention process. In the present systematic literature review, we present state of the-art of quantitative measures of process evaluation. We identified 39 papers. We found that measures had been developed to explore the organisational context, the intervention design, and the mental models of the intervention and its activities. Quantitative process measures are often poorly validated, and only around half of the studies linked the process to intervention outcomes. Fifteen studies used mixed methods for process evaluation. Most often, a qualitative process evaluation was used to understand unexpected intervention outcomes. Despite the existence of theoretical process evaluation frameworks, these were not often employed, and even when included, frameworks were rarely acknowledged, and only selected elements were included. Based on our synthesis, we propose a new framework for evaluating interventions, the Integrative Process Evaluation Framework (IPEF), together with reflections on how we may optimise the use of quantitative process evaluation in conjunction with a qualitative process evaluation.","PeriodicalId":48199,"journal":{"name":"Work and Stress","volume":"37 1","pages":"1 - 26"},"PeriodicalIF":6.1,"publicationDate":"2023-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46943286","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-11-18DOI: 10.1080/02678373.2022.2148308
Haien Ding, B. Kuvaas
ABSTRACT Although expecting to undertake core tasks affirming their professional identity, employees often have to deal with tasks they perceive as unnecessary or unreasonable. The concept of illegitimate tasks captures this phenomenon and has attracted growing attention since its first appearance. Illegitimate tasks have been found to explain unique variance in well-being and strain. Given a burgeoning body of literature, a systematic narrative review of illegitimate tasks is warranted. This review summarises research regarding illegitimate tasks’ antecedents (leadership, workplace characteristics, individual characteristics, and job characteristics) and outcomes (emotions, work attitudes and cognition, work behaviour, health and well-being, and interpersonal relationships). In addition, we review work done to date regarding the moderators and mediators of these relationships. Finally, we offer future directions for research.
{"title":"Illegitimate tasks: A systematic literature review and agenda for future research","authors":"Haien Ding, B. Kuvaas","doi":"10.1080/02678373.2022.2148308","DOIUrl":"https://doi.org/10.1080/02678373.2022.2148308","url":null,"abstract":"ABSTRACT Although expecting to undertake core tasks affirming their professional identity, employees often have to deal with tasks they perceive as unnecessary or unreasonable. The concept of illegitimate tasks captures this phenomenon and has attracted growing attention since its first appearance. Illegitimate tasks have been found to explain unique variance in well-being and strain. Given a burgeoning body of literature, a systematic narrative review of illegitimate tasks is warranted. This review summarises research regarding illegitimate tasks’ antecedents (leadership, workplace characteristics, individual characteristics, and job characteristics) and outcomes (emotions, work attitudes and cognition, work behaviour, health and well-being, and interpersonal relationships). In addition, we review work done to date regarding the moderators and mediators of these relationships. Finally, we offer future directions for research.","PeriodicalId":48199,"journal":{"name":"Work and Stress","volume":"37 1","pages":"397 - 420"},"PeriodicalIF":6.1,"publicationDate":"2022-11-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42050734","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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