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Some positivity per day can protect you a long way: A within-person field experiment to test an affect-resource model of employee effectiveness at work 每天保持一些积极向上的态度可以长久地保护你:一项现场实验,测试员工工作效率的影响-资源模型
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2022-11-08 DOI: 10.1080/02678373.2022.2142987
Vera M. Schweitzer, Wladislaw Rivkin, Fabiola H. Gerpott, Stefan Diestel, Jana Kühnel, Roman Prem, Mo Wang
We expand research on the daily dynamics of employee effectiveness at work by integrating the core tenets of the Conservation of Resources Theory with the Broaden-and-Build Theory of positive emoti...
我们将资源保护理论的核心原则与积极情绪的拓展与构建理论相结合,扩展了员工工作效率的日常动态研究。
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引用次数: 1
Under the shadow of looming change: linking employees’ appraisals of organisational change as a job demand and transformational leadership to engagement and burnout 在即将到来的变革的阴影下:将员工对组织变革的评价作为一种工作需求,将变革型领导与敬业度和倦怠联系起来
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2022-10-15 DOI: 10.1080/02678373.2022.2120560
S. Buttigieg, Pascale Daher, V. Cassar, Yves R. F. Guillaume
ABSTRACT Arguably burnout and engagement of employees play an important role in driving sustainable organisational change. Surprisingly little is known about how organisational change affects employee burnout and engagement. Drawing on the Job Demands-Resources model and the Conservation of Resources perspective, we utilise an integrative theoretical model proposing that the more employees appraise organisational change as a job demand the more burnout and less engagement they will display. We further argue transformational leadership, a change-oriented leadership style, is a resource that moderates these effects buffering against burnout and maintaining engagement. We tested our model with a cross-lagged design and collected data at two time points (six months interval) from 623 employees in a hospital in Malta that was facing a major change. Results show that the more employees appraise organisational change as a job demand at Time 1 the more burnout and less engagement they display at Time 2 but not vice versa, and transformational leadership maintained engagement but did not buffer against burnout. Theoretical and practical implications, as well as avenues for future research are discussed.
可以说,员工的职业倦怠和敬业度在推动可持续组织变革方面发挥着重要作用。令人惊讶的是,关于组织变革如何影响员工倦怠和敬业度,我们知之甚少。根据工作需求-资源模型和资源保护的观点,我们使用了一个综合理论模型,提出员工越多地将组织变革评估为工作需求,他们就会表现出更多的倦怠和更低的敬业度。我们进一步认为,变革型领导,一种以变革为导向的领导风格,是一种缓和这些影响的资源,缓冲倦怠和保持敬业。我们使用交叉滞后设计测试了我们的模型,并在两个时间点(间隔6个月)从马耳他一家面临重大变革的医院的623名员工中收集了数据。结果表明,员工在时间1中越将组织变革视为一种工作需求,他们在时间2中表现出的倦怠程度越高,敬业程度越低,反之则相反,变革型领导维持了敬业程度,但没有缓冲倦怠。讨论了理论和实践意义,以及未来研究的途径。
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引用次数: 1
Challenging challenge and hindrance appraisals 具有挑战性的挑战和障碍评估
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2022-10-13 DOI: 10.1080/02678373.2022.2129513
Sharon Glazer, A. Ion
ABSTRACT This study extends earlier works that focused on stressor appraisals (stressor as challenge and stressor as hindrance) as mediators of stressors and psychological strains. We also tested whether psychological strains would then affect organisational outcomes. Survey data were gathered from a general sample of 237 full-time employees at three time points. The first time was a screener survey to ensure the study represented full-time working adults. After the screening survey, data on both predictor and criteria were gathered two more times. Time 1 reflects data gathered on role stressors (overload and conflict), appraisals (challenge and hindrance), and psychological strains (anxiety and tedium). Time 2 also included a set of measures targeted toward organisational attitudes (affective organisational commitment, job satisfaction) and outcome (turnover intention). Drawing from the transactional model of stress, we tested a structural equations model to the data and found that stressor appraisals did not mediate the stressor-psychological strain outcome. However, consistent with prior research, psychological strains did mediate the relationship between stressors and organisational outcomes and across all models, psychological strains measured at T1 had the highest goodness of fit. These findings suggest that self-appraisal may not be sufficient to explain the causal mechanism linking stressors to outcomes.
摘要本研究扩展了早期关注压力源评估的工作(压力源作为挑战,压力源作为障碍),作为压力源和心理压力的媒介。我们还测试了心理压力是否会影响组织结果。调查数据是从三个时间点的237名全职员工的总体样本中收集的。第一次是一项筛查调查,以确保该研究代表全职工作的成年人。筛查调查后,又收集了两次关于预测因素和标准的数据。时间1反映了收集到的关于角色压力源(过载和冲突)、评估(挑战和阻碍)和心理压力(焦虑和乏味)的数据。时间2还包括一组针对组织态度(情感组织承诺、工作满意度)和结果(离职意向)的指标。根据压力的交易模型,我们对数据进行了结构方程模型测试,发现压力源评估并不能调节压力源的心理压力结果。然而,与先前的研究一致,心理压力确实介导了压力源和组织结果之间的关系,在所有模型中,在T1测量的心理压力具有最高的拟合优度。这些发现表明,自我评价可能不足以解释将压力源与结果联系起来的因果机制。
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引用次数: 0
Dealing with daily boredom at work: does self-control explain who engages in distractive behaviour or job crafting as a coping mechanism? 处理日常工作中的无聊:自我控制是否能解释哪些人会采取分散注意力的行为或将工作制作作为一种应对机制?
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2022-10-11 DOI: 10.1080/02678373.2022.2129515
Madelon L. M. van Hooff, Edwin A. J. van Hooft
ABSTRACT This study aimed to advance insight into how employees cope with work-related boredom by developing and testing a control-process model of coping with boredom. We examined (1) the role of trait self-control in explaining whether employees cope with daily work-related boredom by engaging in distractive behaviour or job crafting, and (2) how these two coping behaviours link to changes in work-related boredom and subsequent depressed mood and job satisfaction. Data were collected among 94 participants with a general questionnaire and a 5-day diary study (with measures during the lunchbreak, n = 341, and at the end of the workday, n = 314). Multilevel path-analysis showed that trait self-control moderated the relationships of daily work-related boredom with coping, such that employees high on self-control engaged less in distractive behaviour and more in job crafting than those low on self-control. Distractive behaviour related to increased levels of subsequent work-related boredom, and – through these elevated levels – to higher depressed mood and lower job satisfaction. Job crafting was not significantly related to subsequent work-related boredom and its outcomes. Our study illustrates the importance of self-control in the boredom coping process, and underscores the ineffectiveness of distractive behaviour as a coping strategy.
摘要本研究旨在通过开发和测试一个应对无聊的控制过程模型,深入了解员工如何应对与工作相关的无聊。我们研究了(1)特质自我控制在解释员工是否通过分心行为或工作塑造来应对日常工作无聊中的作用,以及(2)这两种应对行为如何与工作无聊的变化以及随后的抑郁情绪和工作满意度相联系。数据是在94名参与者中收集的,他们使用了一份通用问卷和一项为期5天的日记研究(包括午休期间的测量 = 341,并且在工作日结束时,n = 314)。多层次路径分析表明,特质自我控制调节了日常工作无聊与应对的关系,因此自我控制能力强的员工比自我控制能力低的员工更少参与分心行为,更多地参与工作塑造。分心行为与随后与工作相关的无聊程度增加有关,并且通过这些程度的提高,导致更高的抑郁情绪和更低的工作满意度。工作塑造与随后的工作无聊及其结果没有显著关系。我们的研究说明了自我控制在无聊应对过程中的重要性,并强调了分心行为作为一种应对策略的无效性。
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引用次数: 2
Workplace bullying and mental health problems in balanced and gender-dominated workplaces 平衡和性别主导的工作场所中的职场欺凌和心理健康问题
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2022-10-03 DOI: 10.1080/02678373.2022.2129514
Michael Rosander, J. Hetland, S. Einarsen
ABSTRACT We investigate risks of exposure to workplace bullying and related mental health outcomes for men and women when being in a gender minority as opposed to working in a gender-balanced working environment or when belonging to a gender majority. Based on a social identity perspective, we tested hypotheses about the risks of bullying and differences in the increase in mental health problems in a probability sample of the Swedish workforce in a prospective design. The results showed an increased risk of bullying and an increase in mental health problems as an outcome for men when in a gender minority, however, there were no corresponding risks for women. The risks for men were most obvious for person-related negative acts and for anxiety as an outcome. Social identity may clarify why a minority might be more at risk as well as the outcome it may lead to. Deviating from the group prototype may be perceived as a threat to the group alienating the target and opening up for sanctions. The observed gender differences may further be understood using social role theory. Men in female-dominated workplaces may deviate more from the expected traditional gender role and may be more susceptible to sanctions and suffer graver consequences as a result. The outcomes may be more severe if exposed to person-related acts compared to acts related to one’s work.
摘要:我们调查了男性和女性在性别少数的情况下,与在性别平衡的工作环境中工作或属于性别多数的情况相比,暴露于工作场所欺凌的风险以及相关的心理健康结果。基于社会认同的观点,我们在一项前瞻性设计中,在瑞典劳动力的概率样本中检验了关于欺凌风险和心理健康问题增加差异的假设。结果显示,当男性处于少数性别时,欺凌的风险会增加,心理健康问题也会增加,但女性没有相应的风险。男性的风险最明显的是与人相关的负面行为和焦虑。社会认同可能会澄清为什么少数群体可能面临更大的风险,以及它可能导致的结果。偏离群体原型可能会被视为对群体的威胁,疏远目标并接受制裁。观察到的性别差异可以使用社会角色理论来进一步理解。在女性占主导地位的工作场所,男性可能会更多地偏离预期的传统性别角色,更容易受到制裁,并因此遭受更严重的后果。与工作相关的行为相比,如果暴露于与人相关的行为,结果可能会更严重。
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引用次数: 4
Stress as a badge of honour: relationships with performance, health, and well-being 压力是荣誉的象征:与表现、健康和幸福的关系
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2022-10-03 DOI: 10.1080/02678373.2022.2129511
K. Black, T. Britt
ABSTRACT Our study examined construct validity evidence for a measure of perceptions of Stress as a Badge of Honour, consisting of four dimensions: stress as achievement, relaxation remorse, stress-related social comparison, and stress-related impression management. A pilot study among college students (Study 1; N = 120) informed the initial development of the measure, which was further tested in two worker samples recruited from Amazon’s Mechanical Turk (MTurk). The results of Study 2 (N = 248) supported a four-factor structure of the measure. Study 3 utilised data collected at two time points (Matched N = 752), assessing stress badge perceptions, convergent and discriminant validity measures (Time 1), and measures of health, well-being, and performance (Time 2). The four subscales were related to, but unique from, convergent validity measures (e.g. workaholism, perfectionism) and were not highly related to discriminant validity measures (i.e. social desirability, positive and negative affect). The stress badge perceptions demonstrated some positive relationships with job performance, but predominantly negative relationships with psychological and physical health, and work-family conflict. Our findings expand our understanding of the dark side of viewing high stress in a laudatory manner by introducing a novel measure and can inform interventions to promote optimal views of stress.
摘要:本研究考察了将压力视为荣誉勋章的概念的结构效度证据,包括四个维度:压力作为成就、放松自责、压力相关的社会比较和压力相关的印象管理。大学生试点研究(研究1;N = 120)为该措施的初步发展提供了信息,并在亚马逊土耳其机器人(MTurk)招募的两名工人样本中进行了进一步测试。研究2 (N = 248)的结果支持该测量的四因素结构。研究3使用了在两个时间点收集的数据(匹配N = 752),评估了压力徽章感知、收敛效度和判别效度测量(时间1)以及健康、幸福和绩效测量(时间2)。这四个子量表与收敛效度测量(如工作狂、完美主义)相关,但又独特,与判别效度测量(如社会期望、积极和消极影响)不高度相关。压力徽章感知与工作绩效呈正相关,但与身心健康和工作家庭冲突呈负相关。我们的研究结果通过引入一种新的测量方法,扩大了我们对以赞美的方式看待高压力的黑暗面的理解,并可以为干预措施提供信息,以促进对压力的最佳看法。
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引用次数: 1
Clarifying the inconsistently observed curvilinear relationship between workload and employee attitudes and mental well-being 澄清工作量与员工态度和心理健康之间不一致的曲线关系
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2022-09-16 DOI: 10.1080/02678373.2022.2120562
Shani Pindek, W. Shen, Cheryl E. Gray, Paul E. Spector
ABSTRACT Despite converging theoretical arguments regarding non-linear relationships between workload and employee attitudes (i.e. job satisfaction) and mental well-being outcomes, prior empirical support for these curvilinear effects has been mixed. In this study we offer and test two potential explanations that may help to reconcile this discrepancy. First, existing workload scales do not assess the full range of workload, thereby making it difficult to detect curvilinear relationships. Second, outcomes typically examined are too distal and there are different mediators (i.e. boredom and frustration) that explain effects at the low and high ends of the workload continuum, respectively, which also serves to obscure curvilinear effects. We examined these possibilities in two North American samples (N = 499 and 493) that employed different designs (i.e. cross-sectional versus multi-wave surveys). Overall, we find support for our hypotheses; ability to detect curvilinear effects is enhanced when using too much/too little rating scales that capture the entire workload continuum. Furthermore, boredom mediated the impact of low workload on outcomes, whereas frustration mediated the impact of high workload on outcomes. Therefore, this study helps clarify why prior studies may have inconsistently observed non-linear relationships between workload and outcomes. We discuss the implications for both researchers and practitioners.
摘要尽管关于工作量和员工态度(即工作满意度)与心理健康结果之间的非线性关系的理论争论趋于一致,但先前对这些曲线效应的实证支持却喜忧参半。在这项研究中,我们提供并测试了两种可能有助于调和这种差异的解释。首先,现有的工作量量表无法评估全部工作量,因此很难检测曲线关系。其次,通常检查的结果过于遥远,有不同的中介(即无聊和沮丧)分别解释了工作量连续体低端和高端的影响,这也掩盖了曲线效应。我们在两个北美样本(N = 499和493),其采用不同的设计(即横截面与多波勘测)。总的来说,我们发现我们的假设得到了支持;当使用过多/过少的评分尺度来捕捉整个工作负载连续体时,检测曲线效果的能力得到了增强。此外,无聊介导了低工作量对结果的影响,而沮丧介导了高工作量对结果影响。因此,这项研究有助于澄清为什么先前的研究可能不一致地观察到工作量和结果之间的非线性关系。我们讨论了对研究人员和从业者的影响。
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引用次数: 2
PSC through the lens of a dispersion-composition model: the beneficial effects of PSC ideal as a high and strong PSC signal 通过镜头的PSC色散组成模型:理想的PSC作为高而强的PSC信号的有益效果
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2022-09-11 DOI: 10.1080/02678373.2022.2120561
A. Afsharian, M. Dollard, C. Dormann, T. Ziaian, T. Winefield
ABSTRACT We investigated the Psychosocial Safety Climate (PSC) construct and its role in attenuating the negative effects of job demands (i.e. emotional and psychological) on psychological health (distress, emotional exhaustion, and depression). In particular, we used composition theory to understand how organisational PSC could be derived from individual perceptions of PSC. We introduce a relatively new construct, PSC Ideal, which combines PSC level and dispersion (variability; SD). We expected that the attenuating role would be strongest when organisational PSC Ideal was high; high (on level) and strong (less variability). Statistically, PSC Ideal implies taking account of PSC Level and its variability simultaneously. A hierarchical sample of 41 organisations with 495 participants was analysed from Australian Workplace Barometer data. In four out of six analyses, PSC Ideal significantly moderated the effects of job demands (particularly emotional demands) on psychological health (emotional exhaustion, psychological distress, depression). The promising moderation role of PSC Ideal implies that the disruption of the job demands and poor psychological health relationship requires consideration of PSC levels and strength in combination, rather than level alone. Theoretical and practical recommendations highlight the role of PSC Ideal in ameliorating and preventing the negative impact of work demands.
摘要:我们研究了心理社会安全氛围(PSC)结构及其在减轻工作需求(即情绪和心理)对心理健康(痛苦、情绪衰竭和抑郁)的负面影响方面的作用。特别是,我们使用组合理论来理解组织PSC是如何从个人对PSC的感知中得出的。我们引入了一个相对较新的结构,PSC理想,它结合了PSC水平和分散性(可变性;SD)。我们预计,当组织PSC理想较高时,衰减作用将最强;高(水平)和强(可变性较小)。从统计学上讲,PSC理想意味着同时考虑PSC水平及其可变性。根据澳大利亚工作场所气压计数据,对41个组织的495名参与者进行了分层抽样分析。在六分之四的分析中,PSC Ideal显著调节了工作需求(尤其是情感需求)对心理健康(情绪衰竭、心理困扰、抑郁)的影响。PSC理想的有希望的调节作用意味着,工作需求的中断和不良的心理健康关系需要综合考虑PSC水平和强度,而不是单独考虑水平。理论和实践建议强调了PSC Ideal在改善和防止工作需求的负面影响方面的作用。
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引用次数: 1
Job demands, not resources, predict worsening psychological distress during the early phase of the COVID-19 pandemic 在COVID-19大流行的早期阶段,预测心理困扰恶化的是工作需求,而不是资源
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2022-09-03 DOI: 10.1080/02678373.2022.2117879
Caroline Knight, Anita C. Keller, Sharon K. Parker
ABSTRACT The COVID-19 pandemic forced many workers globally to work from home, suddenly, and often without choice, during a highly uncertain time. Adopting a longitudinal, person-centered approach, we explored patterns of change in employees’ psychological distress over three months following the early phase of the pandemic. We investigated how change in distress unfolded for different latent subgroups. We modelled whether and how work characteristics, and individuals’ degree of detachment from work, predicted membership of different distress trajectories. Growth mixture modelling revealed two distress profiles: (i) a declining distress profile where employees experienced reduced distress over time, suggesting adaptation and/or improved coping; (ii) a rising distress profile where distress increased and eventually plateaued, suggesting a stress reaction process followed by adaptation. Employees with high workload, underload, or close monitoring, were more likely to belong to the rising distress profile. Detachment from work buffered the negative effect of workload and close monitoring on distress profile membership. Scheduling autonomy and colleague support did not predict profile membership. Contrary to predictions, manager support predicted membership in the rising distress profile. Our findings extend theoretical understanding of how distress unfolds over time, and show the importance of particular job demands in explaining these change processes.
2019冠状病毒病大流行迫使全球许多工人在高度不确定的时期突然、往往别无选择地在家工作。采用纵向、以人为本的方法,我们探索了大流行初期后三个月内员工心理困扰的变化模式。我们调查了不同潜在亚组的痛苦变化是如何展开的。我们模拟了工作特征和个人脱离工作的程度是否以及如何预测不同痛苦轨迹的成员资格。增长混合模型揭示了两种痛苦状况:(i)痛苦状况下降,员工经历的痛苦随着时间的推移而减少,表明适应和/或改善了应对;(ii)不断上升的压力状况,其中压力增加并最终趋于平稳,表明压力反应过程之后是适应。高工作量、低负荷或密切监控的员工更有可能属于不断上升的痛苦状况。脱离工作缓冲了工作量的负面影响,并密切监测了遇险概况的成员。调度自主权和同事支持不能预测配置文件成员资格。与预测相反,经理支持预测会员在不断上升的困境概况。我们的发现扩展了对痛苦如何随时间展开的理论理解,并显示了特定工作需求在解释这些变化过程中的重要性。
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引用次数: 7
Intervention effects for direct and indirect participants in an organisational health intervention: A mixed-methods study 组织健康干预对直接和间接参与者的干预效果:一项混合方法研究
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2022-07-03 DOI: 10.1080/02678373.2022.2080774
A. I. Lehmann, G. Bauer, R. Brauchli
Abstract While implementing participation in an organisational health intervention (OHI), the formation of a group of representatives responsible for developing and realising action plans is a common approach. This mixed-methods study aimed (a) to examine differential intervention effects for employees who are directly involved in intervention decision making (direct participants [DPs], N = 84) compared with the remaining employees (indirect participants [IPs], N = 99) and (b) to explore the transfer process between these groups. Quantitative surveys were collected at two time points (follow-up after six months), and four focus group discussions were conducted during the follow-up phase. The results show that DPs experienced an improvement in intervention outcomes (psychosocial working conditions and affective states at work) compared with IPs. For IPs, no positive change was observed. However, further subgroup analyses found that IPs in “successful teams” were also able to experience improvement in intervention outcomes. Qualitative focus group data gave insights into the beneficial and less beneficial transfer process mechanisms between DPs and IPs that could explain these differential effects for IPs. This study highlights the importance of considering the forms and quality of participation in OHIs and offers insights into the processes shaping the intervention effects for whole teams.
在实施组织健康干预(OHI)的参与时,形成一个负责制定和实现行动计划的代表小组是一种常见的方法。本混合方法研究旨在(a)检验直接参与干预决策的员工(直接参与者[dp], N = 84)与其他员工(间接参与者[IPs], N = 99)的干预效果差异,(b)探索这些群体之间的迁移过程。在两个时间点收集定量调查(六个月后随访),并在随访阶段进行了四次焦点小组讨论。结果表明,与IPs相比,dp在干预结果(社会心理工作条件和工作情感状态)方面有所改善。对于IPs,未观察到阳性变化。然而,进一步的亚组分析发现,“成功团队”中的IPs也能够体验到干预结果的改善。定性焦点小组数据提供了对dp和ip之间有利和不利的转移过程机制的见解,可以解释ip的这些差异效应。本研究强调了在OHIs中考虑参与的形式和质量的重要性,并提供了对整个团队形成干预效果的过程的见解。
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引用次数: 1
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