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The lingering curvilinear effect of workload on employee rumination and negative emotions: A diary study 工作量对员工沉思和负面情绪的持续曲线效应:日记研究
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2021-12-26 DOI: 10.1080/02678373.2021.2009055
Shani Pindek, Zhiqing E. Zhou, Stacey R. Kessler, Alexandra Krajcevska, Paul E. Spector
ABSTRACT A high workload has long been considered a harmful stressor that adversely affects employees. In the current study, we propose that work underload also has negative implications for employees, and that there is a curvilinear relationship between daily workload and rumination. These negative consequences can carry over to the next day. We collected data from a sample of 137 employees over the course of 9 days to examine how deviations from employees’ average workload impacts their negative rumination at the conclusion of the workday and their negative emotions the following morning. Results of the multilevel analyses indicated that daily workload had a significant curvilinear, J-shaped association with subsequent evening negative rumination that carries over into the following day in the form of higher negative emotions. These effects were stronger for employees with high levels of trait negative affectivity. Our findings suggest that while the effect of upward deviation from the typical workload is worse for employee rumination and subsequent negative emotions than the effect of downward deviation, deviations in either direction have negative effects on employees, especially for individuals with high levels of trait negative affectivity. In conclusion, this study highlights the importance of examining daily fluctuation in workload.
摘要长期以来,高工作量一直被认为是一种有害的压力源,会对员工产生不利影响。在目前的研究中,我们提出工作量不足对员工也有负面影响,日常工作量和沉思之间存在曲线关系。这些负面后果可能会持续到第二天。我们在9天的时间里从137名员工的样本中收集了数据,以研究与员工平均工作量的偏差如何影响他们在工作日结束时的负面沉思和第二天早上的负面情绪。多层次分析的结果表明,每天的工作量与随后的晚间负面沉思有着显著的曲线J型关联,这种沉思会以更高的负面情绪的形式延续到第二天。这些影响对于具有高水平特质负面情感的员工来说更为强烈。我们的研究结果表明,虽然向上偏离典型工作量对员工沉思和随后的负面情绪的影响比向下偏离的影响更糟,但任何一个方向的偏离都会对员工产生负面影响,尤其是对具有高特质负面情绪的人。总之,这项研究强调了检查工作量日常波动的重要性。
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引用次数: 4
Day-level relationships between work, physical activity, and well-being: Testing the physical activity-mediated demand-control (pamDC) model 工作、体力活动和幸福感之间的日常关系:测试体力活动介导的需求控制(pamDC)模型
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2021-11-17 DOI: 10.1080/02678373.2021.2002971
Sascha Abdel Hadi, A. Mojzisch, Stefan Krumm, J. Häusser
ABSTRACT The physical activity-mediated Demand-Control model (Häusser, J. A., & Mojzisch, A. (2017). The physical activity-mediated Demand–Control (pamDC) model: Linking work characteristics, leisure time physical activity, and well-being. Work & Stress, 31(3), 209–232. doi:10.1080/02678373.2017.1303759) posits that leisure-time physical activity (LTPA) is an important variable mediating the effects of job characteristics on well-being. Building on this model, we hypothesise that day-specific job demands and job control predict LTPA after work (via self-regulation and self-determination). LTPA after work, in turn, is predicted to be positively related to evening well-being. We tested these hypotheses by conducting a 14-day ambulatory assessment study. A sample of 207 employees wore an accelerometer to monitor physical activity and answered, three times a day, questionnaires addressing job characteristics, self-regulatory capacity, self-determination, and well-being. Results show that day-specific job demands were negatively related to LTPA and different indicators of evening well-being. We also found evidence for the mediation of the relationship between day-specific job demands and evening well-being via LTPA after work. However, contrary to our predictions, job control was not related to LTPA on a daily basis. These findings help to advance theory and, in particular, to understand the importance of LTPA for employee well-being.
摘要体力活动中介的需求控制模型(Häusser,J.A.,&Mojzisch,A.(2017)。身体活动介导的需求-控制(pamDC)模型:将工作特征、休闲时间的身体活动和幸福感联系起来。工作与压力,31(3),209–232。doi:10.1080/0267873.2017.1303759)认为,休闲时间体育活动(LTPA)是介导工作特征对幸福感影响的一个重要变量。在这个模型的基础上,我们假设特定日期的工作需求和工作控制可以预测下班后的LTPA(通过自我调节和自决)。反过来,人们预测下班后的LTPA与晚上的幸福感呈正相关。我们通过进行为期14天的动态评估研究来检验这些假设。207名员工的样本佩戴了加速计来监测身体活动,并每天回答三次关于工作特征、自我调节能力、自决能力和幸福感的问卷。结果显示,特定于白天的工作需求与LTPA和晚间幸福感的不同指标呈负相关。我们还发现,有证据表明,通过下班后的LTPA,白天特定的工作需求和晚上的幸福感之间存在中介关系。然而,与我们的预测相反,工作控制与日常LTPA无关。这些发现有助于推进理论,特别是理解LTPA对员工幸福感的重要性。
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引用次数: 0
I'd rather know what to expect … Work unpredictability as contemporary work stressor with detrimental implications for employees’ daily wellbeing 我宁愿知道该期待什么 … 工作的不可预测性是当代工作压力源,对员工的日常健康产生不利影响
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2021-10-08 DOI: 10.1080/02678373.2021.1976881
Julia Schoellbauer, S. Sonnentag, Roman Prem, C. Korunka
ABSTRACT Particularly in knowledge-intensive jobs, employees are increasingly challenged by complex and dynamically changing work tasks. These developments make it difficult for employees to anticipate a day's upcoming work tasks and associated activities including methods, time requirements, and potential problems arising in the work process. We present three arguments why this work unpredictability represents a contemporary occupational stressor causing that affects employees until beyond working hours and is thus associated with lower daily wellbeing in the evening: Work unpredictability can be perceived as a lack of control at work, as a lack of mastery expectancies, and it might add high-effort planning and self-regulation demands to employees’ daily psychological workload. In a diary study with 105 employees, we collected 666 observations at three daily measurement occasions over two weeks. The results supported our hypotheses and demonstrated that work unpredictability relates negatively to evening serenity via employees’ elevated strain levels after work. These relationships were also found when controlling for time pressure as a representative of an established daily work stressor. We conclude that work unpredictability is a so far neglected work stressor that should receive more research attention in the future.
特别是在知识密集型工作中,员工面临着越来越多的复杂和动态变化的工作任务的挑战。这些发展使员工很难预测一天即将到来的工作任务和相关活动,包括方法、时间要求和工作过程中出现的潜在问题。我们提出了三个论点,为什么这种工作不可预测性代表了一种当代职业压力源,影响员工直到工作时间之外,因此与夜间较低的日常幸福感有关:工作不可预测性可以被视为工作中缺乏控制,缺乏掌握期望,它可能会增加员工日常心理工作量的高努力计划和自我调节需求。在一项有105名员工参与的日记研究中,我们在两周的时间里,在三个日常测量场合收集了666个观察结果。结果支持了我们的假设,并表明工作的不可预测性通过员工下班后的压力水平升高与晚上的宁静负相关。当控制时间压力作为既定日常工作压力源的代表时,也发现了这些关系。我们得出结论,工作不可预测性是一个迄今为止被忽视的工作压力源,应该在未来得到更多的研究关注。
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引用次数: 7
Short-term effects of experienced and observed incivility on mood and self-esteem 经历和观察到的不文明行为对情绪和自尊的短期影响
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2021-09-16 DOI: 10.1080/02678373.2021.1976880
Daniela Adiyaman, Laurenz L. Meier
ABSTRACT Research on workplace incivility principally has focused on targets’ reactions to uncivil behaviours. Moreover, incivility’s consequences have been separately investigated for targets and observers. In the present diary study (N = 164), we examined the short-term effects of experienced incivility on targets’ angry mood, depressive mood, and self-esteem. Also, we investigated the interplay between experienced and observed incivility in predicting targets’ well-being. Specifically, we expected daily observed incivility to buffer the detrimental effects of experienced incivility on depressive mood and self-esteem. Findings revealed that daily experienced incivility positively predicted targets’ angry and depressive mood. Moreover, observed incivility did moderate experienced incivility’s effects at the between-person level. In line with our assumption, the effects of experienced incivility on depressive mood and self-esteem were weaker for targets who observed frequent incivility. In general, our findings confirmed the detrimental effects of experienced incivility on well-being and support the buffering role of observed incivility.
工作场所不文明的研究主要集中在目标对不文明行为的反应上。此外,针对目标和观察员分别调查了不文明行为的后果。在目前的日记研究中(N = 164),我们研究了经历过的不文明行为对目标的愤怒情绪、抑郁情绪和自尊的短期影响。此外,我们还调查了在预测目标幸福感时,经验和观察到的不文明行为之间的相互作用。具体而言,我们预计每天观察到的不文明行为可以缓冲所经历的不文明对抑郁情绪和自尊的有害影响。研究结果表明,每天经历的不文明行为可以积极预测目标的愤怒和抑郁情绪。此外,观察到的不文明确实在人与人之间的水平上经历了不文明的影响。根据我们的假设,对于经常观察到不文明行为的目标来说,经历过的不文明行为对抑郁情绪和自尊的影响较弱。总的来说,我们的研究结果证实了经历过的不文明对幸福感的有害影响,并支持观察到的不文明的缓冲作用。
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引用次数: 10
Daily effects of face-to-face and cyber incivility via sadness, anger and fear 通过悲伤、愤怒和恐惧面对面和网络不文明的日常影响
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2021-09-16 DOI: 10.1080/02678373.2021.1976882
Karen Niven, C. Connolly, C. Stride, Samuel Farley
ABSTRACT Many workers are subjected to incidents of rudeness and ignorance at work. Emerging evidence suggests that exposure to such incivility has an immediate impact on people’s well-being and commitment. In this article we contribute to this nascent area of enquiry by investigating the role of discrete emotions in explaining how exposure to incivility translates into detrimental daily consequences, and by examining whether the role of emotions varies depending on whether incivilities occur during face-to-face versus online interactions. In a diary study of 69 workers, we find that face-to-face incivility has a pronounced daily impact on workers’ exhaustion and turnover intention, and that this impact is mediated by increased feelings of sadness and anger, but not fear. In contrast, cyber incivility only affects workers’ emotional exhaustion as a result of increases in sadness. Our findings provide insight into the mechanisms of daily effects of workplace incivility and the divergent daily effects of face-to-face versus cyber incivility.
摘要许多工人在工作中都会遭遇粗鲁和无知的事件。新出现的证据表明,接触这种不文明行为会对人们的福祉和承诺产生直接影响。在这篇文章中,我们通过调查离散情绪在解释暴露于不文明行为如何转化为有害的日常后果方面的作用,以及通过研究情绪的作用是否因面对面和在线互动中是否发生不文明行为而不同,为这一新生的研究领域做出了贡献。在对69名员工的日记研究中,我们发现面对面的不文明行为每天都会对员工的疲惫和离职意愿产生显著影响,而这种影响是由悲伤和愤怒情绪的增加而不是恐惧情绪介导的。相比之下,网络不文明只会影响员工的情绪疲惫,因为悲伤情绪会增加。我们的研究结果深入了解了工作场所不文明的日常影响机制,以及面对面与网络不文明的不同日常影响。
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引用次数: 8
A within-individual investigation on the relationship between day level workaholism and systolic blood pressure 每日工作水平与收缩压关系的个体内调查
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2021-09-10 DOI: 10.1080/02678373.2021.1976883
C. Balducci, P. Spagnoli, S. Toderi, Malissa A. Clark
ABSTRACT Most research on workaholism has been conducted at the between-person level and has considered mainly psychological outcomes of the phenomenon (e.g. burnout, job satisfaction). Building on the allostatic load model and on the idea that workaholic cognition and behaviour may show variation at the within-person level, we tested the hypothesis that fluctuations in daily workaholism would be related to parallel fluctuations in daily systolic blood pressure as reported at the end of the working day. Additionally, based on previous research and theoretical contributions in the field, we also tested the hypothesis that the daily workaholism-systolic blood pressure relationship would be particularly accentuated for women, when compared to men. Data have been collected from a sample of 61 participants who were followed for ten consecutive working days, for a total of 544 observations. In line with the hypotheses, workaholism revealed substantial variation at the day level and daily workaholism predicted daily systolic blood pressure. The workaholism-systolic blood pressure relationship was only partially mediated by the objective number of hours worked in the day and, as hypothesised, was more accentuated in women. The study contributes to advancing workaholism research by showing micro-processual (i.e. day-level) aspects of the health impairment path potentially activated by workaholism.
摘要大多数关于工作狂的研究都是在人与人之间进行的,主要考虑了这种现象的心理结果(如倦怠、工作满意度)。在异稳态负荷模型的基础上,基于工作狂的认知和行为可能在人内水平上表现出变化的观点,我们检验了日常工作狂的波动与工作日结束时报告的每日收缩压的平行波动有关的假设。此外,基于之前的研究和该领域的理论贡献,我们还检验了一个假设,即与男性相比,女性的日常工作狂收缩压关系会特别突出。数据是从61名参与者的样本中收集的,他们被连续跟踪了10个工作日,共进行了544次观察。根据这些假设,工作狂在一天中表现出显著的变化,而日常工作狂预测了日常收缩压。工作狂收缩压的关系仅部分由一天中工作的客观小时数介导,正如假设的那样,在女性中更为突出。该研究通过显示工作狂可能激活的健康损害路径的微观过程(即日常层面)方面,有助于推进工作狂研究。
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引用次数: 6
Work availability types and well-being in Germany – a latent class analysis among a nationally representative sample 德国的工作可用性类型和幸福感——全国代表性样本中的潜在阶级分析
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2021-08-27 DOI: 10.1080/02678373.2021.1969475
Corinna Brauner, A. Wöhrmann, Alexandra Michel
ABSTRACT Employees who remain available for work outside regular work hours often experience strain and work–home conflicts. This study clusters employees in distinct availability types based on different aspects of unregulated extended work ability, which are contacting frequency, availability expectations and perceived legitimacy of availability. Moreover, we examined covariates of class membership and relationships with employees’ well-being. We used data from 17,410 employees who took part in a representative survey of the German working population. Latent class analysis with double cross-validation revealed three availability types. Satisfaction with work–life balance was higher and internal work–home interference was lower in the “rarely available”-class than in the “legitimate available”-class and the “illegitimate available”-class. Members of the “illegitimate available”-class reported worse subjective health, more psychovegetative health complaints, and higher levels of exhaustion than members of the “legitimate available”-class and the “rarely available”-class. Several socio-demographic variables, job characteristics, and factors associated with boundary management predicted class membership. Overall, the study highlights the risks for employees’ well-being associated with unregulated extended work availability – particularly when it is perceived as illegitimate – and points towards implications on the individual, organisational, and political level that may help reduce and better manage extended work ability.
摘要:那些在正常工作时间之外仍然可以工作的员工经常会经历压力和工作与家庭的冲突。本研究基于不受监管的扩展工作能力的不同方面,将员工分为不同的可用性类型,即接触频率、可用性预期和可用性的感知合法性。此外,我们还检验了阶级成员关系与员工幸福感的协变量。我们使用了17410名员工的数据,他们参加了一项针对德国劳动人口的代表性调查。采用双重交叉验证的潜在类分析揭示了三种可用性类型。与“合法可用”阶级和“非法可用”阶级相比,“很少可用”阶级对工作-生活平衡的满意度更高,内部工作-家庭干扰更低。与“合法可用”类别和“很少可用”类别的成员相比,“非法可用”类别成员的主观健康状况更差,心理植物人健康投诉更多,疲惫程度更高。几个社会人口统计学变量、工作特征和与边界管理相关的因素预测了阶级成员。总的来说,该研究强调了与不受监管的延长工作时间相关的员工幸福感风险,特别是当它被认为是非法的时,并指出了对个人、组织和政治层面的影响,这可能有助于减少和更好地管理延长工作能力。
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引用次数: 9
Organisational- and group-level workplace interventions and their effect on multiple domains of worker well-being: A systematic review 组织和群体层面的工作场所干预及其对工人福祉的多个领域的影响:系统回顾
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2021-08-26 DOI: 10.1080/02678373.2021.1969476
Kimberly E. Fox, S. Johnson, L. Berkman, Marjaana Sianoja, Yenee Soh, L. Kubzansky, E. Kelly
ABSTRACT As a social determinant of health, work influences the health and well-being of workers. Interventions to change the conditions of work are an important complement to individually-focused wellness initiatives. This systematic literature review identified organisational- and group-level workplace intervention studies using experimental or quasi-experimental designs. It considered 83 studies with well-being outcomes that span the mental health continuum from ill-being to positive mental health, including context-free well-being (e.g. psychological distress), work-specific well-being (e.g. job satisfaction), and work-family well-being (e.g. work-family conflict). Interventions were categorised into four types: flexible work and scheduling changes; job and task modifications; relational and team dynamic initiatives; and participatory process interventions. There is significant heterogeneity in conceptualisation and measurement of well-being with job satisfaction being most commonly measured. Our review finds that strategies aiming to change work conditions have the potential to improve working well-being with demonstrable effects in all three well-being domains. Regardless of type, interventions involving increased control and opportunities for workers’ voice and participation more reliably improve worker well-being, suggesting these components are critical drivers of well-being. We recommend further research incorporate process evaluation to clarify how interventions create positive changes and examine the conditions in which specific interventions may be most effective.
摘要作为健康的社会决定因素,工作影响着劳动者的健康和福祉。改变工作条件的干预措施是对以个人为重点的健康举措的重要补充。这篇系统的文献综述确定了使用实验或准实验设计的组织和团体层面的工作场所干预研究。它考虑了83项关于幸福感结果的研究,这些研究跨越了从生病到积极心理健康的心理健康连续体,包括无背景的幸福感(如心理困扰)、特定工作的幸福感,如工作满意度和工作-家庭幸福感(例如工作-家庭冲突)。干预措施分为四类:弹性工作和日程安排变化;作业和任务修改;关系和团队动态倡议;以及参与性进程干预。幸福感的概念化和衡量存在显著的异质性,工作满意度是最常见的衡量标准。我们的综述发现,旨在改变工作条件的策略有可能改善工作幸福感,并在所有三个幸福感领域产生明显效果。无论何种类型,涉及增加控制以及工人发言和参与机会的干预措施都能更可靠地改善工人的幸福感,这表明这些组成部分是幸福感的关键驱动因素。我们建议进一步的研究结合过程评估,以澄清干预措施如何产生积极的变化,并检查具体干预措施可能最有效的条件。
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引用次数: 38
Being the bigger person: Investigating the relationship between workplace bullying exposure and enactment and the role of coping in ending the bullying spiral 成为更大的人:调查职场欺凌暴露和实施之间的关系,以及应对在结束欺凌螺旋中的作用
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2021-08-24 DOI: 10.1080/02678373.2021.1969477
Ivana Vranjes, Denise Salin, Elfi Baillien
ABSTRACT While most of the workplace bullying research has focused on targets and the devastating consequences they face from being exposed to such negative behaviour, bullying does not occur in a social vacuum. Previous research has suggested that people who are exposed to bullying sometimes engage in such behaviour themselves. In this paper, we wanted to test the reciprocal nature of bullying behaviour over time and potential moderators of this relationship in two studies. In Study 1, using two-wave full panel data, we test whether bullying exposure predicts bullying enactment and vice versa. In Study 2, using another two-wave dataset, we test whether individual coping styles moderate the relationship between bullying exposure and enactment. The results of the two studies provide support for the reciprocal nature of bullying behaviour and show that employees who tend to cope actively and instrumentally with being exposed to bullying have a higher chance of engaging in bullying. The reverse holds for people who tend to cope by disengaging and talking to others. This study has important implications for both the bullying literature and for practitioners working on bullying prevention and resolution.
摘要尽管大多数职场欺凌研究都集中在目标以及他们暴露在这种负面行为中所面临的毁灭性后果上,但欺凌并不是在社会真空中发生的。先前的研究表明,受到欺凌的人有时自己也会做出这种行为。在这篇论文中,我们想在两项研究中测试欺凌行为随着时间的推移的互惠性质以及这种关系的潜在调节因素。在研究1中,使用两波全面板数据,我们测试了欺凌暴露是否预示着欺凌的发生,反之亦然。在研究2中,使用另一个两波数据集,我们测试了个人应对方式是否调节了欺凌暴露和实施之间的关系。这两项研究的结果支持了欺凌行为的互惠性质,并表明倾向于积极和工具性地应对欺凌的员工参与欺凌的几率更高。相反的情况适用于那些倾向于通过脱离接触和与他人交谈来应对的人。这项研究对欺凌文献和从事欺凌预防和解决工作的从业者都有重要意义。
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引用次数: 10
Retaliating against abusive supervision with aggression and violence: The moderating role of organizational intolerance of aggression 用侵略和暴力报复滥用监督:组织对侵略的不容忍的调节作用
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2021-08-23 DOI: 10.1080/02678373.2021.1969478
Zhanna Lyubykh, Kathryne E. Dupré, J. Barling, Nick Turner
ABSTRACT In this study, we examine the relationship between abusive supervision and employee retaliatory behaviours. We conceptualise retaliation as both in-kind retaliation (i.e. supervisor-directed aggression) and intensified retaliation (i.e. supervisor-directed violence) to abusive supervision. We explore whether organisational intolerance of aggression prevents these retaliatory responses. In a three-wave time-lagged study, we collected data from 233 employees. Our findings indicate that employees retaliate against abusive supervision by engaging in supervisor-directed aggression and supervisor-directed violence. We also find support for the moderating role of organisational intolerance of aggression: organisational intolerance moderated the relationship between abusive supervision and both types of retaliatory behaviours. We discuss the implications for how perceptions of organisational intolerance of aggression may work, and the importance of timing in preventing both abusive supervision and employee retaliation.
摘要在本研究中,我们考察了滥用监督与员工报复行为之间的关系。我们将报复概念化为对滥用监督的实物报复(即主管指导的攻击)和强化报复(即监督指导的暴力)。我们探讨了组织对侵略的不容忍是否能阻止这些报复性反应。在一项三波时间滞后研究中,我们收集了233名员工的数据。我们的研究结果表明,员工通过参与主管指导的攻击和主管指导的暴力来报复滥用监督。我们还发现了对组织不容忍侵略的调节作用的支持:组织不容忍调节了滥用监督和两种报复行为之间的关系。我们讨论了组织对侵略的不容忍认知如何发挥作用的影响,以及时间在防止滥用监督和员工报复方面的重要性。
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引用次数: 4
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Work and Stress
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