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Illegitimate tasks: A systematic literature review and agenda for future research 不合理的任务:系统的文献回顾和未来研究的议程
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2022-11-18 DOI: 10.1080/02678373.2022.2148308
Haien Ding, B. Kuvaas
ABSTRACT Although expecting to undertake core tasks affirming their professional identity, employees often have to deal with tasks they perceive as unnecessary or unreasonable. The concept of illegitimate tasks captures this phenomenon and has attracted growing attention since its first appearance. Illegitimate tasks have been found to explain unique variance in well-being and strain. Given a burgeoning body of literature, a systematic narrative review of illegitimate tasks is warranted. This review summarises research regarding illegitimate tasks’ antecedents (leadership, workplace characteristics, individual characteristics, and job characteristics) and outcomes (emotions, work attitudes and cognition, work behaviour, health and well-being, and interpersonal relationships). In addition, we review work done to date regarding the moderators and mediators of these relationships. Finally, we offer future directions for research.
摘要尽管员工期望承担核心任务来确认自己的职业身份,但他们往往不得不处理他们认为不必要或不合理的任务。非法任务的概念抓住了这一现象,自其首次出现以来就引起了越来越多的关注。非法任务被发现可以解释幸福感和压力的独特差异。鉴于文学的蓬勃发展,有必要对非法任务进行系统的叙事审查。这篇综述总结了关于非法任务的前因(领导力、工作场所特征、个人特征和工作特征)和结果(情绪、工作态度和认知、工作行为、健康和幸福以及人际关系)的研究。此外,我们还回顾了迄今为止在这些关系的调解人和调解人方面所做的工作。最后,我们提出了未来的研究方向。
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引用次数: 9
Employees’ experience of supervisor behaviour – a support or a hindrance on their return-to-work journey with a CMD? A qualitative study 员工对主管行为的体验——CMD对他们重返工作岗位的支持还是阻碍?定性研究
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2022-11-14 DOI: 10.1080/02678373.2022.2145622
K. Nielsen, J. Yarker
ABSTRACT Supervisors play an important role in supporting employees to return to work following sickness absence due to common mental disorders; stress, anxiety and depression, however, employees may not always feel supported. We examined employees’ perceptions of their supervisors’ attitudes and behaviours pre, during and following sickness absence due to common mental disorders, placing a particular focus on post-return. In a qualitative study, using purposeful sampling, we recruited and interviewed 39 returned employees up to four times. We identified three types of supervisor behaviours: the compassionate, the indifferent and the demeaning. Compassionate supervisors possessed empathy and communication skills, worked collaboratively to identify appropriate work adjustments and provided ongoing support and adjustment. Indifferent supervisors lacked the skills and motivation to support returning employees. They did what was required according to organisational policies. Demeaning supervisors lacked understanding and displayed stigmatising behaviour. The results extend our understanding of how supervisors may support returned employees in two ways: First, our results identified three distinct sets of supervisor behaviours. Second, the results indicate that it is important to understand return to work as lasting years where employees are best supported by supervisors making adjustments that fit the needs of returned employees on an ongoing basis.
摘要主管在支持员工在因常见精神障碍而因病缺勤后重返工作岗位方面发挥着重要作用;然而,压力、焦虑和抑郁,员工可能并不总是感到得到支持。我们调查了员工在因常见精神障碍而因病缺勤前、期间和之后对主管态度和行为的看法,特别关注离职后的情况。在一项定性研究中,我们使用有目的的抽样,招募并采访了39名返回的员工,多达四次。我们确定了三种类型的主管行为:同情、冷漠和贬低。富有同情心的主管具有同理心和沟通技能,合作确定适当的工作调整,并提供持续的支持和调整。冷漠的主管缺乏支持离职员工的技能和动力。他们根据组织政策做了需要做的事情。失宠的主管缺乏理解,表现出污名化行为。研究结果扩展了我们对主管如何通过两种方式支持离职员工的理解:首先,我们的研究结果确定了三组不同的主管行为。其次,研究结果表明,重要的是要将重返工作岗位理解为持续数年,在这几年里,员工得到了主管的最佳支持,主管不断做出符合重返工作岗位员工需求的调整。
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引用次数: 1
Are all challenge stressors beneficial for learning? A meta-analytical assessment of differential effects of workload and cognitive demands 所有的挑战压力源对学习有益吗?工作量和认知需求差异效应的元分析评估
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2022-11-11 DOI: 10.1080/02678373.2022.2142986
Bettina Kubicek, Lars Uhlig, Ute R. Hülsheger, C. Korunka, Roman Prem
ABSTRACT Previous meta-analyses showed that challenge stressors are, though stressful, also motivating. However, their hypothesised gains related to learning are less well understood. In addition to the lack of meta-analytical assessments, there are conflicting theoretical perspectives on the learning effects of challenge stressors. In contrast to the challenge–hindrance stressor framework, action regulation theory posits that cognitive demands, but not workload, are conducive to learning. Furthermore, job control, the level of a stressor, and the type of occupation may moderate the effects of these two challenge stressors. Based on 417 independent samples collectively including 319,306 individuals, this meta-analysis tested the associations of workload and cognitive demands with learning, motivation, and strain and examined potential moderation effects. Results showed that workload was negatively related to learning and motivation and positively related to strain. Cognitive demands were positively related to learning and motivation and negatively related to strain. The detrimental effects of workload were more pronounced for care and social worker and for measures of overload. No moderations were found for country-level job control. Taken together, the results cast doubts on whether stressors can actually be simultaneously detrimental and beneficial, as neither workload nor cognitive demands were found to have such a pattern.
摘要先前的荟萃分析表明,挑战性压力源虽然有压力,但也有激励作用。然而,他们假设的与学习有关的收益却没有得到很好的理解。除了缺乏元分析评估之外,关于挑战压力源的学习效果,也存在着相互矛盾的理论观点。与挑战-阻碍-压力源框架相反,行动调节理论认为认知需求(而不是工作量)有助于学习。此外,工作控制、压力源的水平和职业类型可能会缓和这两种挑战性压力源的影响。基于417个独立样本,包括319306名个体,这项荟萃分析测试了工作量和认知需求与学习、动机和压力的关系,并检验了潜在的调节效应。结果表明,工作量与学习动机呈负相关,与压力呈正相关。认知需求与学习和动机呈正相关,与压力负相关。工作量对护理和社会工作者以及超负荷措施的不利影响更为明显。没有发现国家一级工作控制的调节。总之,这些结果让人怀疑压力源是否真的同时有害和有益,因为无论是工作量还是认知需求都没有这种模式。
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引用次数: 2
Direct, indirect, and moderated paths linking work schedules to psychological distress among fly-in, fly-out workers 将工作时间表与飞入飞出员工的心理困扰联系起来的直接、间接和适度路径
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2022-11-08 DOI: 10.1080/02678373.2022.2142988
K. Parkes, L. Fruhen, Sharon K. Parker
ABSTRACT Fly-in, fly-out (FIFO) workers are exposed to demanding work schedules (including extended rosters, long shifts, and night work) which may contribute to the high levels of psychological distress they report. However, existing evidence is inconsistent. To address these issues, we developed a model of FIFO work schedules and formulated three hypotheses linking objective schedule attributes to psychological distress through direct and indirect paths. We tested these hypotheses in survey data from FIFO workers (N = 2595). Objective schedule attributes (work/leave ratio, cycle duration, hours per shift, and night work) jointly accounted for significant variance in psychological distress; work/leave ratio and hours per shift contributed unique variance. Tests of indirect paths from schedule attributes to psychological distress through two subjective measures (roster satisfaction and lifestyle adaptation) showed that one or both of these paths was significant for each attribute. Moreover, parental status acted as a moderator; having children (relative to no children) interacted with work/leave ratio to predict poorer lifestyle adaptation, and hence higher distress. These findings offer new insights into the complex paths linking FIFO work schedules and psychological distress. The discussion highlights the need for interventions focusing on the design of roster/shift patterns to improve the mental health of FIFO workers.
摘要飞入飞出(FIFO)员工面临着苛刻的工作时间表(包括延长排班、长时间轮班和夜班),这可能会导致他们报告的高度心理困扰。然而,现有证据并不一致。为了解决这些问题,我们开发了FIFO工作时间表模型,并提出了三个假设,通过直接和间接途径将客观时间表属性与心理困扰联系起来。我们在FIFO工人的调查数据中检验了这些假设(N = 2595)。客观的时间表属性(工作/休假比率、周期持续时间、每班小时数和夜班)共同解释了心理困扰的显著差异;工作/休假比率和每班工作时间造成了独特的差异。通过两种主观测量(花名册满意度和生活方式适应)对从时间表属性到心理困扰的间接路径进行测试,结果表明,这两种路径中的一种或两种对每个属性都有显著意义。此外,父母身份起到了调节作用;有孩子(相对于没有孩子)与工作/休假比率相互作用,预测生活方式适应能力较差,从而导致更高的痛苦。这些发现为FIFO工作时间表与心理困扰之间的复杂路径提供了新的见解。讨论强调了干预措施的必要性,重点是名册/轮班模式的设计,以改善先进先出工人的心理健康。
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引用次数: 1
Some positivity per day can protect you a long way: A within-person field experiment to test an affect-resource model of employee effectiveness at work 每天保持一些积极向上的态度可以长久地保护你:一项现场实验,测试员工工作效率的影响-资源模型
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2022-11-08 DOI: 10.1080/02678373.2022.2142987
Vera M. Schweitzer, Wladislaw Rivkin, Fabiola H. Gerpott, Stefan Diestel, Jana Kühnel, Roman Prem, Mo Wang
We expand research on the daily dynamics of employee effectiveness at work by integrating the core tenets of the Conservation of Resources Theory with the Broaden-and-Build Theory of positive emoti...
我们将资源保护理论的核心原则与积极情绪的拓展与构建理论相结合,扩展了员工工作效率的日常动态研究。
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引用次数: 1
Under the shadow of looming change: linking employees’ appraisals of organisational change as a job demand and transformational leadership to engagement and burnout 在即将到来的变革的阴影下:将员工对组织变革的评价作为一种工作需求,将变革型领导与敬业度和倦怠联系起来
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2022-10-15 DOI: 10.1080/02678373.2022.2120560
S. Buttigieg, Pascale Daher, V. Cassar, Yves R. F. Guillaume
ABSTRACT Arguably burnout and engagement of employees play an important role in driving sustainable organisational change. Surprisingly little is known about how organisational change affects employee burnout and engagement. Drawing on the Job Demands-Resources model and the Conservation of Resources perspective, we utilise an integrative theoretical model proposing that the more employees appraise organisational change as a job demand the more burnout and less engagement they will display. We further argue transformational leadership, a change-oriented leadership style, is a resource that moderates these effects buffering against burnout and maintaining engagement. We tested our model with a cross-lagged design and collected data at two time points (six months interval) from 623 employees in a hospital in Malta that was facing a major change. Results show that the more employees appraise organisational change as a job demand at Time 1 the more burnout and less engagement they display at Time 2 but not vice versa, and transformational leadership maintained engagement but did not buffer against burnout. Theoretical and practical implications, as well as avenues for future research are discussed.
可以说,员工的职业倦怠和敬业度在推动可持续组织变革方面发挥着重要作用。令人惊讶的是,关于组织变革如何影响员工倦怠和敬业度,我们知之甚少。根据工作需求-资源模型和资源保护的观点,我们使用了一个综合理论模型,提出员工越多地将组织变革评估为工作需求,他们就会表现出更多的倦怠和更低的敬业度。我们进一步认为,变革型领导,一种以变革为导向的领导风格,是一种缓和这些影响的资源,缓冲倦怠和保持敬业。我们使用交叉滞后设计测试了我们的模型,并在两个时间点(间隔6个月)从马耳他一家面临重大变革的医院的623名员工中收集了数据。结果表明,员工在时间1中越将组织变革视为一种工作需求,他们在时间2中表现出的倦怠程度越高,敬业程度越低,反之则相反,变革型领导维持了敬业程度,但没有缓冲倦怠。讨论了理论和实践意义,以及未来研究的途径。
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引用次数: 1
Challenging challenge and hindrance appraisals 具有挑战性的挑战和障碍评估
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2022-10-13 DOI: 10.1080/02678373.2022.2129513
Sharon Glazer, A. Ion
ABSTRACT This study extends earlier works that focused on stressor appraisals (stressor as challenge and stressor as hindrance) as mediators of stressors and psychological strains. We also tested whether psychological strains would then affect organisational outcomes. Survey data were gathered from a general sample of 237 full-time employees at three time points. The first time was a screener survey to ensure the study represented full-time working adults. After the screening survey, data on both predictor and criteria were gathered two more times. Time 1 reflects data gathered on role stressors (overload and conflict), appraisals (challenge and hindrance), and psychological strains (anxiety and tedium). Time 2 also included a set of measures targeted toward organisational attitudes (affective organisational commitment, job satisfaction) and outcome (turnover intention). Drawing from the transactional model of stress, we tested a structural equations model to the data and found that stressor appraisals did not mediate the stressor-psychological strain outcome. However, consistent with prior research, psychological strains did mediate the relationship between stressors and organisational outcomes and across all models, psychological strains measured at T1 had the highest goodness of fit. These findings suggest that self-appraisal may not be sufficient to explain the causal mechanism linking stressors to outcomes.
摘要本研究扩展了早期关注压力源评估的工作(压力源作为挑战,压力源作为障碍),作为压力源和心理压力的媒介。我们还测试了心理压力是否会影响组织结果。调查数据是从三个时间点的237名全职员工的总体样本中收集的。第一次是一项筛查调查,以确保该研究代表全职工作的成年人。筛查调查后,又收集了两次关于预测因素和标准的数据。时间1反映了收集到的关于角色压力源(过载和冲突)、评估(挑战和阻碍)和心理压力(焦虑和乏味)的数据。时间2还包括一组针对组织态度(情感组织承诺、工作满意度)和结果(离职意向)的指标。根据压力的交易模型,我们对数据进行了结构方程模型测试,发现压力源评估并不能调节压力源的心理压力结果。然而,与先前的研究一致,心理压力确实介导了压力源和组织结果之间的关系,在所有模型中,在T1测量的心理压力具有最高的拟合优度。这些发现表明,自我评价可能不足以解释将压力源与结果联系起来的因果机制。
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引用次数: 0
Dealing with daily boredom at work: does self-control explain who engages in distractive behaviour or job crafting as a coping mechanism? 处理日常工作中的无聊:自我控制是否能解释哪些人会采取分散注意力的行为或将工作制作作为一种应对机制?
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2022-10-11 DOI: 10.1080/02678373.2022.2129515
Madelon L. M. van Hooff, Edwin A. J. van Hooft
ABSTRACT This study aimed to advance insight into how employees cope with work-related boredom by developing and testing a control-process model of coping with boredom. We examined (1) the role of trait self-control in explaining whether employees cope with daily work-related boredom by engaging in distractive behaviour or job crafting, and (2) how these two coping behaviours link to changes in work-related boredom and subsequent depressed mood and job satisfaction. Data were collected among 94 participants with a general questionnaire and a 5-day diary study (with measures during the lunchbreak, n = 341, and at the end of the workday, n = 314). Multilevel path-analysis showed that trait self-control moderated the relationships of daily work-related boredom with coping, such that employees high on self-control engaged less in distractive behaviour and more in job crafting than those low on self-control. Distractive behaviour related to increased levels of subsequent work-related boredom, and – through these elevated levels – to higher depressed mood and lower job satisfaction. Job crafting was not significantly related to subsequent work-related boredom and its outcomes. Our study illustrates the importance of self-control in the boredom coping process, and underscores the ineffectiveness of distractive behaviour as a coping strategy.
摘要本研究旨在通过开发和测试一个应对无聊的控制过程模型,深入了解员工如何应对与工作相关的无聊。我们研究了(1)特质自我控制在解释员工是否通过分心行为或工作塑造来应对日常工作无聊中的作用,以及(2)这两种应对行为如何与工作无聊的变化以及随后的抑郁情绪和工作满意度相联系。数据是在94名参与者中收集的,他们使用了一份通用问卷和一项为期5天的日记研究(包括午休期间的测量 = 341,并且在工作日结束时,n = 314)。多层次路径分析表明,特质自我控制调节了日常工作无聊与应对的关系,因此自我控制能力强的员工比自我控制能力低的员工更少参与分心行为,更多地参与工作塑造。分心行为与随后与工作相关的无聊程度增加有关,并且通过这些程度的提高,导致更高的抑郁情绪和更低的工作满意度。工作塑造与随后的工作无聊及其结果没有显著关系。我们的研究说明了自我控制在无聊应对过程中的重要性,并强调了分心行为作为一种应对策略的无效性。
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引用次数: 2
Workplace bullying and mental health problems in balanced and gender-dominated workplaces 平衡和性别主导的工作场所中的职场欺凌和心理健康问题
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2022-10-03 DOI: 10.1080/02678373.2022.2129514
Michael Rosander, J. Hetland, S. Einarsen
ABSTRACT We investigate risks of exposure to workplace bullying and related mental health outcomes for men and women when being in a gender minority as opposed to working in a gender-balanced working environment or when belonging to a gender majority. Based on a social identity perspective, we tested hypotheses about the risks of bullying and differences in the increase in mental health problems in a probability sample of the Swedish workforce in a prospective design. The results showed an increased risk of bullying and an increase in mental health problems as an outcome for men when in a gender minority, however, there were no corresponding risks for women. The risks for men were most obvious for person-related negative acts and for anxiety as an outcome. Social identity may clarify why a minority might be more at risk as well as the outcome it may lead to. Deviating from the group prototype may be perceived as a threat to the group alienating the target and opening up for sanctions. The observed gender differences may further be understood using social role theory. Men in female-dominated workplaces may deviate more from the expected traditional gender role and may be more susceptible to sanctions and suffer graver consequences as a result. The outcomes may be more severe if exposed to person-related acts compared to acts related to one’s work.
摘要:我们调查了男性和女性在性别少数的情况下,与在性别平衡的工作环境中工作或属于性别多数的情况相比,暴露于工作场所欺凌的风险以及相关的心理健康结果。基于社会认同的观点,我们在一项前瞻性设计中,在瑞典劳动力的概率样本中检验了关于欺凌风险和心理健康问题增加差异的假设。结果显示,当男性处于少数性别时,欺凌的风险会增加,心理健康问题也会增加,但女性没有相应的风险。男性的风险最明显的是与人相关的负面行为和焦虑。社会认同可能会澄清为什么少数群体可能面临更大的风险,以及它可能导致的结果。偏离群体原型可能会被视为对群体的威胁,疏远目标并接受制裁。观察到的性别差异可以使用社会角色理论来进一步理解。在女性占主导地位的工作场所,男性可能会更多地偏离预期的传统性别角色,更容易受到制裁,并因此遭受更严重的后果。与工作相关的行为相比,如果暴露于与人相关的行为,结果可能会更严重。
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引用次数: 4
Stress as a badge of honour: relationships with performance, health, and well-being 压力是荣誉的象征:与表现、健康和幸福的关系
IF 6.1 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2022-10-03 DOI: 10.1080/02678373.2022.2129511
K. Black, T. Britt
ABSTRACT Our study examined construct validity evidence for a measure of perceptions of Stress as a Badge of Honour, consisting of four dimensions: stress as achievement, relaxation remorse, stress-related social comparison, and stress-related impression management. A pilot study among college students (Study 1; N = 120) informed the initial development of the measure, which was further tested in two worker samples recruited from Amazon’s Mechanical Turk (MTurk). The results of Study 2 (N = 248) supported a four-factor structure of the measure. Study 3 utilised data collected at two time points (Matched N = 752), assessing stress badge perceptions, convergent and discriminant validity measures (Time 1), and measures of health, well-being, and performance (Time 2). The four subscales were related to, but unique from, convergent validity measures (e.g. workaholism, perfectionism) and were not highly related to discriminant validity measures (i.e. social desirability, positive and negative affect). The stress badge perceptions demonstrated some positive relationships with job performance, but predominantly negative relationships with psychological and physical health, and work-family conflict. Our findings expand our understanding of the dark side of viewing high stress in a laudatory manner by introducing a novel measure and can inform interventions to promote optimal views of stress.
摘要:本研究考察了将压力视为荣誉勋章的概念的结构效度证据,包括四个维度:压力作为成就、放松自责、压力相关的社会比较和压力相关的印象管理。大学生试点研究(研究1;N = 120)为该措施的初步发展提供了信息,并在亚马逊土耳其机器人(MTurk)招募的两名工人样本中进行了进一步测试。研究2 (N = 248)的结果支持该测量的四因素结构。研究3使用了在两个时间点收集的数据(匹配N = 752),评估了压力徽章感知、收敛效度和判别效度测量(时间1)以及健康、幸福和绩效测量(时间2)。这四个子量表与收敛效度测量(如工作狂、完美主义)相关,但又独特,与判别效度测量(如社会期望、积极和消极影响)不高度相关。压力徽章感知与工作绩效呈正相关,但与身心健康和工作家庭冲突呈负相关。我们的研究结果通过引入一种新的测量方法,扩大了我们对以赞美的方式看待高压力的黑暗面的理解,并可以为干预措施提供信息,以促进对压力的最佳看法。
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引用次数: 1
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Work and Stress
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