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Leaders’ intensified job demands: Their multi-level associations with leader-follower relationships and follower well-being 领导者强化的工作需求:与领导者-追随者关系和追随者幸福感的多层次关联
IF 6.1 2区 心理学 Q1 Psychology Pub Date : 2022-05-30 DOI: 10.1080/02678373.2022.2080776
Mari Herttalampi, B. Wiese, T. Feldt
ABSTRACT To study the ever-increasing pace of work practices, we investigated leader experiences of intensified job demands (IJDs) and their effects on followers. Based on the challenge-hindrance approach, different kinds of job demands may produce either negative or positive work-related outcomes. Using this perspective, we investigated the leaders IJDs against their followers’ satisfaction with them as leaders, follower evaluations of the leader-member exchange (LMX) relationship quality, and their personal well-being (burnout and work engagement). Of the four IJDs, (1) work intensification and (2) career-related planning demands were conceptualised as negative hindrances for leaders, whereas (3) job-related planning/decision-making and (4) knowledge/skill-related learning demands were conceptualised as positive challenges. The data included 236 leaders and 990 followers, analysed with multilevel modelling. Leader feelings of increasing pressure to autonomously plan their job associated positively with followers’ satisfaction. These job planning demands also associated with lower burnout and higher work engagement among followers. Contrary to expectation, leaders’ career planning demands were positively associated with follower engagement. Our findings contribute to leadership literature by providing novel evidence of the role of IJDs in leadership, not only as strenuous work demands, but also as positive challenges that can be beneficial for leader-follower relationships and follower well-being.
摘要为了研究不断增长的工作实践节奏,我们调查了领导者对强化工作需求的体验及其对追随者的影响。基于挑战-阻碍方法,不同类型的工作需求可能会产生消极或积极的工作结果。利用这一视角,我们调查了领导者IJD及其追随者对他们作为领导者的满意度、追随者对领导者-成员交换(LMX)关系质量的评价以及他们的个人幸福感(倦怠和工作投入)。在四个IJD中,(1)工作强化和(2)与职业相关的规划需求被概念化为领导者的负面障碍,而(3)与工作相关的规划/决策和(4)与知识/技能相关的学习需求被概念化成积极挑战。这些数据包括236名领导者和990名追随者,采用多层次模型进行分析。领导者对自主规划工作的压力越来越大的感觉与追随者的满意度呈正相关。这些工作规划需求也与追随者中较低的倦怠感和较高的工作参与度有关。与预期相反,领导者的职业规划需求与追随者参与度呈正相关。我们的研究结果为领导文献提供了新的证据,证明了IJD在领导中的作用,不仅是繁重的工作需求,也是有益于领导-追随者关系和追随者幸福感的积极挑战。
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引用次数: 3
Work engagement and its antecedents in remote work: A person-centered view 远程工作中的工作参与及其前因:以人为中心的观点
IF 6.1 2区 心理学 Q1 Psychology Pub Date : 2022-05-30 DOI: 10.1080/02678373.2022.2080777
Anne Mäkikangas, Soile Juutinen, J. Mäkiniemi, Kirsi Sjöblom, Atte Oksanen
ABSTRACT The aim of this study was to investigate characteristics associated with employees’ ability to cope with the challenges of remote working as flexible work arrangements are predicted to constitute an increasingly pervasive model of work. More specifically, we investigated job resources specific to remote work and employees’ strengths and behaviours that may be crucial for enhancing work engagement when working outside a traditional office environment. The present study adopted a person-centered approach to investigate work engagement and its antecedents. A sample of 455 employees completed a questionnaire four times across a ten-month period during the enforced remote work occasioned in response to the corona pandemic. The results revealed four distinct work engagement profiles. Most employees (75%) belong to profiles with either average or high levels of work engagement, which remained stable after a slight initial increase. A decrease was observed in 25% of those employees whose work engagement was already low at the study baseline. High levels of organisational support, the functionality of home as a work environment, job-related self-efficacy, and job crafting characterised the profile in which work engagement remained at a high level during the remote work. Implications for practice concerning well-being protective multi-locational work are presented.
摘要本研究的目的是调查与员工应对远程工作挑战的能力相关的特征,因为灵活的工作安排预计将构成一种越来越普遍的工作模式。更具体地说,我们调查了远程工作特有的工作资源,以及员工在传统办公环境之外工作时可能对提高工作参与度至关重要的优势和行为。本研究采用以人为中心的方法来调查工作投入及其影响因素。455名员工的样本在十个月的时间里完成了四次问卷调查,这是为了应对新冠疫情而强制进行的远程工作。结果显示了四种不同的工作参与情况。大多数员工(75%)属于工作参与度一般或较高的档案,在最初略有增加后保持稳定。在研究基线时工作参与度已经很低的员工中,观察到25%的员工参与度下降。高水平的组织支持、家庭作为工作环境的功能、与工作相关的自我效能感和工作塑造是远程工作期间工作参与度保持在高水平的特征。提出了关于幸福感保护多地点工作的实践启示。
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引用次数: 21
Is work intensification bad for employees? A review of outcomes for employees over the last two decades 强化工作对员工不利吗?过去二十年员工业绩回顾
IF 6.1 2区 心理学 Q1 Psychology Pub Date : 2022-05-25 DOI: 10.1080/02678373.2022.2080778
S. Mauno, Mari Herttalampi, J. Minkkinen, T. Feldt, Bettina Kubicek
ABSTRACT Work intensification (WI) is a notable job stressor, which has been hypothesised to result in various negative outcomes for employees. However, earlier empirical studies regarding this stressor hypothesis have not yet been reviewed. Our narrative review focused on the outcomes for employees of WI as a perceived job stressor. Our review was based on selected qualitative and quantitative empirical studies (k = 44) published in peer-reviewed journals between the years 2000 and 2020. Altogether, the findings of these studies showed that WI was related to various negative outcomes for employees, such as impaired well-being and motivation, supporting the stressor hypothesis. Stressful WI manifested as perceived accelerated pace of work and increased effort and demands for effectivity at work. Nevertheless, other manifestations of WI (e.g. increased demands for learning) were not always associated with negative outcomes. The implications of these findings are discussed together with future directions.
摘要工作强化(WI)是一种显著的工作压力源,被认为会给员工带来各种负面影响。然而,关于这种压力源假说的早期实证研究尚未被回顾。我们的叙述性综述侧重于WI员工作为工作压力源的结果。我们的综述基于选定的定性和定量实证研究(k = 44)发表在同行评审期刊上。总之,这些研究的结果表明,WI与员工的各种负面结果有关,如幸福感和动机受损,这支持了压力源假说。压力WI表现为工作节奏加快,工作效率要求增加。然而,WI的其他表现(如学习需求增加)并不总是与负面结果相关。这些发现的含义将与未来的方向一起讨论。
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引用次数: 15
What we need to know about workplace bullying 我们需要了解的关于职场欺凌的信息
IF 6.1 2区 心理学 Q1 Psychology Pub Date : 2022-04-03 DOI: 10.1080/02678373.2022.2093517
T. Taris
According to a 2019 external review, bullying and harassment are “systemic” in the New Zealand parliamentary workplace (Francis, 2019). Its culture is “toxic,” involving “harmful behaviour by and between staff, managers, members, media and the public,” and “unacceptable behaviour is too often tolerated or normalised.” Destructive gossip, undermining, lack of cooperation and support, aggressive behaviour and demeaning language are common. Although there is “a majority of absolutely lovely MPs and Ministers,” others engage in “frequent shouting, abuse calls or texts, character assassination... or ‘just continually being aggressive and shouting... ’.” One staff member said “I was warned... But I just couldn’t cope with it. It shocked me. It’s taken me years to recover.” The review concludes with a list of 85 recommendations to improve matters, including the development of training programmes on combating bullying, a zero-tolerance approach to bullying and harassment, leadership development programmes, and providing access to the services of accredited social workers or psychologists. Is the New Zealand parliamentary workplace a rare bad apple among an unspoilt bunch? I doubt it. The prevalence of bullying, mobbing, harassment, emotional abuse, and mistreatment (to name just a few very similar terms, Einarsen, 1999) is high. In an 86-sample review study, Nielsen et al. (2010) found that on average 14.6% – 1 out of 7 – of the participants in these samples was bullied. This implies that most of us have experience with this type of behaviour; as a (colleague of a) victim, a witness, but perhaps also as a perpetrator. In his seminal paper on workplace bullying, Heinz Leymann (1990) defined mobbing as “hostile and unethical communication which is directed in a systematic way by one or a number of persons mainly toward one individual... These actions take place often... and over a long period... and... result in considerable psychic, psychosomatic and social misery” (p. 120). Other definitions (notably that of Einarsen & Skogstad, 1996) emphasise that bullying is subjectively experienced by a victim, that bullying not only concerns communication issues but negative acts in general (e.g. physical violence or changing work tasks), and that victims should have difficulties in defending themselves against these acts (Nielsen et al., 2010). Several reviews on the antecedents and outcomes of bullying have been conducted, identifying among others perpetrator characteristics, victim characteristics, work design problems, deficiencies in leadership behaviour, and organisational characteristics (such as a low moral standard, bad leadership, or a toxic culture) as possible antecedents (Cao et al., in press; Einarsen, 1999; Einarsen et al., 2002; Van den Brande et al., 2016). Outcomes of bullying include physical health problems, depression, posttraumatic stress, burnout, and strain in general (Boudrias et al., 2021; Nielsen & Einarsen, 2012). Overall, it is fair to s
根据2019年的一项外部审查,欺凌和骚扰在新西兰议会工作场所是“系统性的”(Francis,2019)。它的文化是“有毒的”,涉及“员工、经理、成员、媒体和公众之间的有害行为”,“不可接受的行为往往被容忍或正常化”。破坏性的流言蜚语、破坏、缺乏合作和支持、攻击性行为和有辱人格的语言很常见。尽管有“大多数绝对可爱的议员和部长”,但其他人“经常大喊大叫、辱骂电话或短信、人格暗杀……或者‘只是不断地咄咄逼人和大喊大叫……’。”一名工作人员说:“我被警告了……但我就是无法应对。这让我很震惊。我花了很多年才恢复过来。”。“审查最后提出了85项改进建议,包括制定打击欺凌的培训计划、对欺凌和骚扰采取零容忍态度、领导力发展计划,以及提供获得认可的社会工作者或心理学家服务的机会。新西兰议会工作场所是一群未受破坏的人中罕见的害群之马吗?我对此表示怀疑。欺凌、聚众斗殴、骚扰、情感虐待和虐待(仅举几个非常相似的术语,Einarsen,1999)的普遍性很高。在一项86个样本的回顾研究中,Nielsen等人(2010)发现,在这些样本中,平均14.6%(七分之一)的参与者受到了欺凌。这意味着我们大多数人都有这种行为的经验;作为受害者的同事,证人,但也可能是犯罪者。Heinz Leymann(1990)在其关于职场欺凌的开创性论文中,将聚众斗殴定义为“一个人或多个人以系统的方式主要针对一个人的敌对和不道德的交流……这些行为经常发生……而且持续很长时间……导致相当大的心理、身心和社会痛苦”(第120页)。其他定义(尤其是Einarsen和Skogstad,1996年的定义)强调,欺凌是受害者主观经历的,欺凌不仅涉及沟通问题,还涉及一般的负面行为(如身体暴力或改变工作任务),受害者在保护自己免受这些行为侵害方面应该有困难(Nielsen等人,2010)。已经对欺凌的前因和结果进行了几次审查,确定了施暴者特征、受害者特征、工作设计问题、领导行为缺陷、,以及组织特征(如低道德标准、糟糕的领导或有毒的文化)作为可能的前因(Cao等人,出版;埃纳森,1999年;埃纳尔森等人,2002年;Van den Brande等人,2016年)。欺凌的结果包括身体健康问题、抑郁、创伤后压力、倦怠和一般压力(Boudrias等人,2021;Nielsen和Einarsen,2012年)。总的来说,可以公平地说,工作场所欺凌的前因和结果已经在大量研究中得到了解决。然而,当《工作与压力》杂志最近收到五篇关于欺凌的论文时,我们决定将其作为本特刊的基础。除了主题之外,这些论文的共同点是,它们超越了当前对预测因素和后果的见解
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引用次数: 3
Workplace bullying as an organisational issue: Aligning climate and leadership 职场欺凌是一个组织问题:协调气候和领导力
IF 6.1 2区 心理学 Q1 Psychology Pub Date : 2022-04-03 DOI: 10.1080/02678373.2021.1969479
G. Plimmer, Diep T. N. Nguyen, S. Teo, Michelle R. Tuckey
ABSTRACT Although workplace bullying has been long recognised as an organisational level phenomenon, few studies have explored how different organisational factors come together to influence bullying risk. In this study, we integrate theories on organisational psychosocial safety climate (PSC) and social information processing to understand how PSC is related to bullying exposure, mediated through leadership. We conceptualise and find support for how both organisational and supervisory factors align to shape the likelihood of bullying. Both constructive and laissez-faire leadership are incorporated into the model to explore the positive and negative pathways from PSC to bullying in a high-risk sample: 1,231 employees from 47 New Zealand public sector agencies who face high levels of emotional labour demands in their work. Findings from multilevel modelling corroborate the direct negative effect of PSC on bullying and confirm the predicted mediated pathways through both types of leadership to bullying, which is negatively associated with job satisfaction. Our findings shed light on how organisational factors at different levels combine to influence bullying, highlighting the potential (and need) for a multi-faceted approach to the prevention of bullying and mitigation of its negative effects.
摘要尽管职场欺凌长期以来一直被认为是一种组织层面的现象,但很少有研究探讨不同的组织因素如何共同影响欺凌风险。在这项研究中,我们整合了组织心理社会安全氛围(PSC)和社会信息处理的理论,以了解PSC如何与欺凌暴露相关,并通过领导进行调解。我们对组织和监督因素如何结合来塑造欺凌的可能性进行了概念化,并找到了支持。建设性领导和自由放任领导都被纳入了该模型,以在高风险样本中探索从PSC到欺凌的积极和消极途径:来自47个新西兰公共部门机构的1231名员工,他们在工作中面临着高度的情感劳动需求。多层次模型的研究结果证实了PSC对欺凌的直接负面影响,并证实了通过两种类型的领导对欺凌的预测中介途径,这与工作满意度呈负相关。我们的研究结果揭示了不同层面的组织因素如何结合起来影响欺凌,强调了采取多方面方法预防欺凌和减轻其负面影响的潜力(和必要性)。
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引用次数: 10
Linking objective and subjective job demands and resources in the JD-R model: A multilevel design JD-R模型中主客观工作需求与资源的关联:多层次设计
IF 6.1 2区 心理学 Q1 Psychology Pub Date : 2022-03-22 DOI: 10.1080/02678373.2022.2028319
Yiqiong Li, Michelle R. Tuckey, A. Bakker, Peter Y. Chen, M. Dollard
ABSTRACT The Job Demands-Resources (JD-R) model is a well-recognized theoretical framework assessing the impact of job demands and resources on well-being. Though the model conceptualises job demands and resources in terms of how jobs are both objectively designed and subjectively experienced, most studies have relied only on subjective self-reported data. In a comprehensive test of the model, our study investigates how objective job characteristics at the occupation level are associated with employees’ perceptions of job demands and resources in their role, and examines the indirect effect of objective characteristics on employee outcomes via perceived characteristics. Multilevel analyses of multisource and lagged data from 2,049 employees in 97 jobs indicated that perceived job characteristics mediate the effects of objective job characteristics on employee outcomes. Specifically, the objective requirement for positive emotional displays is positively related to exhaustion through perceived emotional demands. Second, objective job hazard exposure is positively related to physical health problems through perceived physical demands. Finally, objective job complexity has a significant positive indirect relationship with work engagement through perceived skill discretion. The results suggest that risk identification and enrichment processes should consider the nature of the job itself instead of merely focusing on employees’ cognitive appraisals.
工作需求-资源(JD-R)模型是一个公认的理论框架,用于评估工作需求和资源对幸福感的影响。尽管该模型根据工作是如何客观设计和主观体验的,将工作需求和资源概念化,但大多数研究仅依赖于主观自我报告的数据。在对该模型的全面测试中,我们的研究调查了职业层面的客观工作特征如何与员工对其角色中的工作需求和资源的感知相关联,并通过感知特征检验了客观特征对员工结果的间接影响。对来自97个工作岗位的2049名员工的多源和滞后数据的多层次分析表明,感知的工作特征介导了客观工作特征对员工结果的影响。具体而言,对积极情绪表现的客观要求与通过感知情绪需求的疲惫呈正相关。其次,客观的工作危害暴露通过感知的身体需求与身体健康问题呈正相关。最后,通过感知技能自由裁量,客观工作复杂性与工作投入存在显著的正间接关系。研究结果表明,风险识别和丰富过程应考虑工作本身的性质,而不仅仅关注员工的认知评估。
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引用次数: 12
Understanding the outcomes of training to improve employee mental health: A novel framework for training transfer and effectiveness evaluation 了解培训结果以改善员工心理健康:一个新的培训转移和有效性评估框架
IF 6.1 2区 心理学 Q1 Psychology Pub Date : 2022-01-19 DOI: 10.1080/02678373.2022.2028318
K. Nielsen, R. Shepherd
ABSTRACT In this paper, we present the Integrated Training Transfer and Effectiveness Model (ITTEM), a dynamic model integrating dominant training transfer and training effectiveness models that can be used to evaluate whether mental health and wellbeing training interventions are transferred to the workplace and result in changes in emotions, cognitions and behaviours post-training. Through the integration of training transfer and training effectiveness literatures, the ITTEM aims to further our understanding of how we may enhance the effectiveness of training through optimising training transfer. We employ realist evaluation as our theoretical framework and argue that developing our understanding of what works for whom in which circumstances will enable us to improve how we design, implement, and evaluate training. We propose that pre- and post-training contextual factors influence the extent to which training mechanisms are triggered and bring about intended outcomes, in terms of emotions, cognitions, behaviours and improved employee mental health and wellbeing. The ITTEM can be used to develop our understanding of how and when training succeeds or fails. The ITTEM provides valuable insights in to how organisations may design future training to maximise the impact of transfer thus achieving the aims of protecting and promoting mental health and wellbeing.
摘要本文提出了综合培训转移与培训有效性模型(ITTEM),这是一个整合显性培训转移模型和培训有效性模型的动态模型,可用于评估心理健康和福祉培训干预措施是否转移到工作场所,并导致培训后情绪、认知和行为的变化。通过整合培训迁移和培训有效性的文献,ITTEM旨在进一步了解如何通过优化培训迁移来提高培训有效性。我们采用现实主义评估作为我们的理论框架,并认为发展我们对什么在什么情况下对谁有效的理解将使我们能够改进我们如何设计、实施和评估培训。我们认为,培训前和培训后的环境因素会影响培训机制的触发程度,并在情绪、认知、行为和改善员工的心理健康和福祉方面带来预期结果。项目可以用来发展我们对培训如何以及何时成功或失败的理解。该项目为组织如何设计未来培训,以最大限度地发挥转移的影响,从而实现保护和促进心理健康和福祉的目标提供了宝贵的见解。
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引用次数: 5
Taming the flood of findings: What makes for a really useful literature review in occupational health psychology? 驯服大量的发现:是什么让一篇职业健康心理学的文献综述真正有用?
IF 6.1 2区 心理学 Q1 Psychology Pub Date : 2022-01-02 DOI: 10.1080/02678373.2022.2033349
T. Taris, A. D. De Lange, K. Nielsen
Work & Stress was established in 1987 as one of the first journals specifically dedicated to publishing research in occupational health psychology (OHP), that is, psychological research aiming to improve the quality of work life, and to protect and promote the safety, health and well-being of workers (NIOSH, 2022). Other journals have not held back in publishing research in this area. To date a wealth of findings is available on a wide range of OHP-relevant topics like work stress, organisational and individual-level interventions, safety at work, recovery, work characteristics, and interpersonal relations at work. Moreover, much of this research can be retrieved in a split second using search engines such as PsycInfo and Google Scholar; a situation that could hardly be foreseen back in the days when Work & Stress was established! The downside of the availability of this treasure trove of findings is that these often diverge and sometimes contradict each other. Creating an overview can be confusing and the precise state of affairs in a particular area may be unclear. What do we know about a particular phenomenon? What is still under discussion? What are the research gaps that still need to be addressed? Responding to the growing need for summarising, reviewing, interpreting and integrating the findings that are available, over the years Work & Stress has paid much attention to publishing review studies. For example, over the past three years about one in five papers published in the journal was a review study. Moreover, these reviews figure prominently among the most highly-sought articles in Work & Stress. Clearly, there is a great need for such studies. Unfortunately, whereas to date we receive many submissions that present reviews, not all of these are equally interesting and useful. This raises questions like (a) What makes for a really valuable review study in the area of OHP?, and (b) Which recommendations can be formulated for new review studies to bring the research field of occupational health further?
《工作与压力》创刊于1987年,是最早专门发表职业健康心理学研究的期刊之一,即旨在提高工作生活质量、保护和促进工人的安全、健康和福祉的心理学研究(NIOSH, 2022年)。其他期刊也没有在这一领域发表研究成果。迄今为止,在与ohp相关的广泛主题上,如工作压力、组织和个人层面的干预措施、工作安全、恢复、工作特征和工作中的人际关系等,已经有了大量的发现。此外,这类研究的大部分内容可以通过PsycInfo和谷歌Scholar等搜索引擎在瞬间检索到;这种情况在《工作与压力》创立之初几乎是无法预见的!这一发现宝库的可用性的缺点是,这些发现往往是分歧的,有时是相互矛盾的。创建概述可能会令人困惑,并且特定领域的事务的确切状态可能不清楚。我们对某一特定现象了解多少?还在讨论什么?还有哪些研究空白需要解决?为了应对日益增长的总结、审查、解释和整合现有研究结果的需求,多年来,《工作与压力》杂志非常关注发表评论研究。例如,在过去三年中,该杂志上发表的五篇论文中就有一篇是综述性研究。此外,这些评论在《工作与压力》(Work & Stress)杂志上最受欢迎的文章中占据显著位置。显然,我们非常需要这样的研究。不幸的是,尽管到目前为止我们收到了许多提交的评论,但并不是所有的评论都同样有趣和有用。这就提出了以下问题:(a)什么是OHP领域真正有价值的审查研究?(b)可就新的审查研究提出哪些建议,以进一步推动职业健康的研究领域?
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引用次数: 1
The demands and resources of working informal caregivers of older people: A systematic review 老年人非正式工作照护者的需求和资源:系统回顾
IF 6.1 2区 心理学 Q1 Psychology Pub Date : 2022-01-02 DOI: 10.1080/02678373.2022.2028317
W. W. T. Lam, K. Nielsen, C. Sprigg, Ciara M. Kelly
ABSTRACT This systematic literature review synthesises the existing knowledge about the impact on working caregivers managing dual responsibilities of paid work and informal eldercare, as well as the demands and resources related to juggling these duties. Due to the increasing volume of research in this area, it is important to synthesise current knowledge and identify gaps for future research in the area of Occupational Health Psychology. We identified 45 papers for inclusion in our systematic literature review. Demands and resources were categorised according to the Individual, Group, Leader, and Organisation (IGLO) model. Findings suggested ways that the workplace can provide support to informal caregivers, such as from peer-to-peer, manager-to-subordinate, organisational policy, and cultural aspects. Evidence showed that certain levels of the IGLO model, such as the individual, leader, and organisational-level resources as well as individual demands have received more research attention. Current studies mostly focused on one or two specific levels of the IGLO model rather than taking a holistic approach to examine factors at all levels. Our findings suggested that future research should take into account all levels of the IGLO model to fully capture the dynamics of juggling paid work and eldercare and we proposed a future agenda for research.
摘要:这篇系统的文献综述综合了现有的知识,即对在职护理人员管理带薪工作和非正式老年护理双重责任的影响,以及与兼顾这些职责相关的需求和资源。由于该领域的研究数量不断增加,综合当前的知识并找出未来职业健康心理学领域研究的差距是很重要的。我们确定了45篇论文纳入我们的系统文献综述。根据个人、小组、领导和组织(IGLO)模型对需求和资源进行分类。研究结果表明,工作场所可以为非正式照顾者提供支持,例如从对等、经理到下属、组织政策和文化方面。有证据表明,IGLO模型的某些层面,如个人、领导者和组织层面的资源以及个人需求,受到了更多的研究关注。目前的研究大多集中在IGLO模型的一个或两个特定层面,而不是采取整体方法来检查所有层面的因素。我们的研究结果表明,未来的研究应该考虑IGLO模型的各个层面,以充分捕捉兼顾有偿工作和老年护理的动态,我们提出了未来的研究议程。
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引用次数: 11
The lingering curvilinear effect of workload on employee rumination and negative emotions: A diary study 工作量对员工沉思和负面情绪的持续曲线效应:日记研究
IF 6.1 2区 心理学 Q1 Psychology Pub Date : 2021-12-26 DOI: 10.1080/02678373.2021.2009055
Shani Pindek, Zhiqing E. Zhou, Stacey R. Kessler, Alexandra Krajcevska, Paul E. Spector
ABSTRACT A high workload has long been considered a harmful stressor that adversely affects employees. In the current study, we propose that work underload also has negative implications for employees, and that there is a curvilinear relationship between daily workload and rumination. These negative consequences can carry over to the next day. We collected data from a sample of 137 employees over the course of 9 days to examine how deviations from employees’ average workload impacts their negative rumination at the conclusion of the workday and their negative emotions the following morning. Results of the multilevel analyses indicated that daily workload had a significant curvilinear, J-shaped association with subsequent evening negative rumination that carries over into the following day in the form of higher negative emotions. These effects were stronger for employees with high levels of trait negative affectivity. Our findings suggest that while the effect of upward deviation from the typical workload is worse for employee rumination and subsequent negative emotions than the effect of downward deviation, deviations in either direction have negative effects on employees, especially for individuals with high levels of trait negative affectivity. In conclusion, this study highlights the importance of examining daily fluctuation in workload.
摘要长期以来,高工作量一直被认为是一种有害的压力源,会对员工产生不利影响。在目前的研究中,我们提出工作量不足对员工也有负面影响,日常工作量和沉思之间存在曲线关系。这些负面后果可能会持续到第二天。我们在9天的时间里从137名员工的样本中收集了数据,以研究与员工平均工作量的偏差如何影响他们在工作日结束时的负面沉思和第二天早上的负面情绪。多层次分析的结果表明,每天的工作量与随后的晚间负面沉思有着显著的曲线J型关联,这种沉思会以更高的负面情绪的形式延续到第二天。这些影响对于具有高水平特质负面情感的员工来说更为强烈。我们的研究结果表明,虽然向上偏离典型工作量对员工沉思和随后的负面情绪的影响比向下偏离的影响更糟,但任何一个方向的偏离都会对员工产生负面影响,尤其是对具有高特质负面情绪的人。总之,这项研究强调了检查工作量日常波动的重要性。
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引用次数: 4
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Work and Stress
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