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Adoption of 5G in developing economies: A supply side perspective from India 发展中经济体采用5G:来自印度的供应侧视角
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-10-01 DOI: 10.1016/j.tele.2023.102034
Shikha Sargam , Ruchita Gupta , Rajesh Sharma , Karuna Jain

The current 3G and 4G telecom technologies present challenges in the form of network congestion, low average revenue per user and limited applications across different industries. This is driving the need for faster adoption and implementation of 5G technologies. Researchers have largely focused on the technical aspects of 5G and its adoption on the demand side, while the focus on the supply side—business implications, enablers and barriers to adoption for the telecom service providers (TSPs)—is limited. A supply side perspective on 5G adoption in developing economies needs more attention as their ecosystem of technology deployment is different from that of developed economies. India being one of the prominent developing countries and the second largest telecom market in the world, with 5G adoption at a nascent stage, is an apt case for studying enablers and barriers. Thus, this exploratory study focuses on identifying the factors for adoption of 5G by TSPs. The study makes theoretical contributions to literature by identifying seven unique factors and eight unique subfactors and proposing a new 5G adoption model for TSPs. Recommendations are provided to aid policy and decision-makers in designing policy interventions and strategies for faster 5G adoption from the supply side of the diverse ecosystem.

目前的3G和4G电信技术面临着网络拥塞、每用户平均收入低以及不同行业应用有限等挑战。这推动了对更快采用和实施5G技术的需求。研究人员主要关注5G的技术方面及其在需求端的采用,而对供应方的关注——电信服务提供商(tsp)采用的业务影响、推动因素和障碍——则是有限的。由于发展中经济体的技术部署生态系统与发达经济体不同,因此更需要关注供应方对5G采用的看法。印度是重要的发展中国家之一,也是全球第二大电信市场,5G的采用处于起步阶段,是研究推动因素和障碍的恰当案例。因此,本探索性研究的重点是确定电信运营商采用5G的因素。本研究确定了7个独特因素和8个独特子因素,并提出了新的tsp 5G采用模型,为文献做出了理论贡献。提供建议,以帮助政策和决策者设计政策干预和战略,以便从多样化生态系统的供应方更快地采用5G。
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引用次数: 0
How does the development of COVID-19 affect the public's engagement to fake news rebuttal microblogs? COVID-19的发展如何影响公众对假新闻的微博参与?
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-10-01 DOI: 10.1016/j.tele.2023.102029
Zongmin Li , Ye Zhao , Xinyu Du , Shihang Wang , Yanfang Ma , Yi Zhang

COVID-19 infodemics are intertwined with the dynamic development of the pandemic. During infodemics, the challenges and difficulties are to reveal the dynamic evolution of public’s engagement to fake news rebuttals information and break through the bottleneck of previous static research. Motivated by this, fake news rebuttals engagement index (FNREI) is proposed to state the public engagement towards COVID-19 related fake news rebuttals. A total of 19,603 fake news rebuttals microblogs from Weibo are divided into four categories by latent dirichlet allocation (LDA): “status and confirmed cases of COVID-19″, ”transmission mode and living conditions of coronavirus“, ”prevention and detection of COVID-19″ and “overseas fake news and derivative events”. Time-varying parameter vector auto-regressive model (TVP-VAR) is used to explore the time-varying impact of the COVID-19 life cycle and the appearance of virus mutation (Delta, Omicron) on four categories of FNREI time series. The research results suggest that under the impact of different major events during the COVID-19 life cycle, the public's engagement to different categories of COVID-19 related fake news has different priorities, its duration and intensity is dynamically changing. This study explores the evolution of individuals’ engagement to fake news rebuttals information during the COVID-19 and provides a basis for improving fake news governance effectiveness.

COVID-19疫情与大流行的动态发展交织在一起。在信息传播过程中,如何揭示公众对假新闻参与的动态演变,突破以往静态研究的瓶颈是挑战和难点。基于此,我们提出假新闻反驳参与指数(FNREI)来描述公众对新冠肺炎相关假新闻反驳的参与程度。通过潜狄利克雷分配(latent dirichlet allocation, LDA)将微博上的19603条假新闻反驳微博分为“新冠病毒现状及确诊病例″”、“新冠病毒传播模式及生存条件”、“新冠病毒的预防与检测″”和“海外假新闻及衍生事件”四类。采用时变参数向量自回归模型(TVP-VAR)探讨新冠肺炎生命周期和病毒突变(Delta、Omicron)的出现对四类FNREI时间序列的时变影响。研究结果表明,在新冠肺炎生命周期不同重大事件的影响下,公众对不同类别新冠肺炎相关假新闻的参与具有不同的优先级,其持续时间和强度是动态变化的。本研究探讨新冠肺炎疫情期间个人对假新闻反驳信息参与的演变,为提高假新闻治理有效性提供依据。
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引用次数: 0
Crowdsourced data indicates broadband has a positive impact on local business creation 众包数据表明,宽带对本地商业创造有积极影响
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-10-01 DOI: 10.1016/j.tele.2023.102035
Yifeng Philip Chen , Edward J. Oughton , Jakub Zagdanski , Maggie Mo Jia , Pete Tyler

Broadband connectivity is regarded as generally having a positive macroeconomic effect, but we lack evidence as to how it affects key economic activity metrics, such as firm creation, at a very local level. This analysis models the impact of broadband Next Generation Access (NGA) on new business creation at the local level over the 2011–2015 period in England, United Kingdom, using high-resolution panel data. After controlling for a range of factors, we find that faster broadband speeds brought by NGA technologies have a positive effect on the rate of business growth. We find that in England between 2011 and 2015, on average a one percentage increase in download speeds is associated with a 0.0574 percentage point increase in the annual growth rate of business establishments. The primary hypothesised mechanism behind the estimated relationship is the enabling effect that faster broadband speeds have on innovative business models based on new digital technologies and services. Entrepreneurs either sought appropriate locations that offer high quality broadband infrastructure (contributing to new business establishment growth), or potentially enjoyed a competitive advantage (resulting in a higher survival rate). The findings of this study suggest that aspiring to reach universal high–capacity broadband connectivity is economically desirable, especially as the costs of delivering broadband services decline.

宽带连接通常被认为具有积极的宏观经济影响,但我们缺乏证据表明它如何在地方层面影响关键的经济活动指标,如企业创建。该分析使用高分辨率面板数据模拟了2011-2015年期间英国英格兰宽带下一代接入(NGA)对地方层面新业务创建的影响。在控制了一系列因素后,我们发现NGA技术带来的更快的宽带速度对业务增长率有积极影响。我们发现,2011年至2015年间,在英格兰,下载速度平均提高一个百分点,商业机构的年增长率就会提高0.0574个百分点。估计关系背后的主要假设机制是更快的宽带速度对基于新数字技术和服务的创新商业模式产生的促进作用。企业家要么寻找提供高质量宽带基础设施的合适地点(有助于新企业的发展),要么可能享有竞争优势(从而提高生存率)。这项研究的结果表明,实现普遍的高容量宽带连接在经济上是可取的,尤其是在提供宽带服务的成本下降的情况下。
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引用次数: 3
Incidental news exposure and political consumerism – Exploring nuances 偶然新闻曝光与政治消费主义——探索裸体
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-10-01 DOI: 10.1016/j.tele.2023.102044
Rebecca Scheffauer , Timilehin Durotoye , Homero Gil de Zúñiga

With the rise of the internet and social media, many people find their news online, often only incidentally. Burgeoning research in this line of inquiry has explored the connection between incidental exposure to news (INE) and participatory political behaviors. However, certain peculiarities still need to be addressed in this area. Working with panel survey data from the United States, in this study, we uncover the relationship between incidental news exposure and political consumerism as well as nuances thereof. While there is a positive connection between overall INE and consumerism, our findings reveal that different effects emerge depending on the place of incidental exposure (on social media, traditional media, or online), thus highlighting that the focus on social media INE applied in many studies needs to be broadened. Furthermore, we find differences between those who boycott and buycott, challenging the traditional composition of the political consumerism measurement.

随着互联网和社交媒体的兴起,许多人在网上找到新闻,通常只是偶然的。这方面的新兴研究探索了偶然接触新闻(INE)与参与性政治行为之间的联系。然而,在这方面仍然需要解决某些特殊问题。在这项研究中,我们利用来自美国的小组调查数据,揭示了偶然新闻曝光与政治消费主义之间的关系以及它们之间的细微差别。虽然整体在线与消费主义之间存在积极联系,但我们的研究结果表明,不同的影响取决于偶然接触的地点(社交媒体,传统媒体或在线),因此强调了许多研究中对社交媒体在线的关注需要扩大。此外,我们发现抵制和购买之间存在差异,挑战了传统的政治消费主义衡量的构成。
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引用次数: 0
User perception and self-disclosure towards an AI psychotherapy chatbot according to the anthropomorphism of its profile picture 用户对人工智能心理治疗聊天机器人的感知和自我披露,根据其头像的拟人化
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-09-27 DOI: 10.1016/j.tele.2023.102052
Jieon Lee , Daeho Lee

Studies have displayed that the favorable image of a psychotherapist increases the therapy outcome by encouraging the self-disclosure of clients. Recently, in a situation where AI psychotherapy chatbots were actively employed, this study examines how the degree of anthropomorphism in profile pictures of AI psychotherapy chatbots (company logo, robot character, human character, real human photo) affects user self-disclosure. Furthermore, this study verifies that the relationship between anthropomorphism and self-disclosure is mediated by the user’s liking and mind perception towards the chatbot. The study found that the anthropomorphism of the psychotherapy chatbot profile picture did not directly affect the user’s self-disclosure, and the higher the degree of anthropomorphism of the profile picture, the more self-disclosure when the user had a favorable feeling for the chatbot. On the other hand, when the user perceived the chatbot to have thoughts and emotions, the higher the degree of anthropomorphism of the profile picture, the lower the degree of self-disclosure. This study has significance in examining the user’s perception according to the chatbot profile picture given the situation in which a psychotherapy chatbot will be used in the actual market.

研究表明,心理治疗师的良好形象通过鼓励客户自我揭露来提高治疗效果。最近,在人工智能心理治疗聊天机器人被积极使用的情况下,本研究考察了人工智能心理疗法聊天机器人的个人资料图片(公司标志、机器人角色、人物角色、真人照片)中的拟人化程度如何影响用户的自我披露。此外,本研究验证了拟人化和自我揭露之间的关系是由用户对聊天机器人的喜好和心理感知介导的。研究发现,心理治疗聊天机器人个人资料图片的拟人化并不直接影响用户的自我披露,而且当用户对聊天机器人有好感时,个人资料图片拟人化程度越高,自我披露就越多。另一方面,当用户感知聊天机器人有想法和情绪时,个人资料图片的拟人化程度越高,自我揭露的程度就越低。考虑到心理治疗聊天机器人将在实际市场中使用的情况,本研究在根据聊天机器人个人资料图片检查用户感知方面具有重要意义。
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引用次数: 0
Gamification for consumer loyalty: An exploration of unobserved heterogeneity in gamified esports social live streaming 游戏化对消费者忠诚度的影响:探索游戏化电子竞技社交直播中未被观察到的异质性
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-09-26 DOI: 10.1016/j.tele.2023.102062
Tyreal Yizhou Qian , Bo Yu , Robbie Matz , Lei Luo , Chenglong Xu

Esports has been boosted by the proliferation of gamified social live streaming (SLS) platforms over the past few years. While previous research has recognized the complexity of gamification, limited scholarship has examined gamification effectiveness in terms of consumer loyalty in esports. Through the lens of technology acceptance model (TAM), the current study surveyed esports consumers of two SLS platforms (n = 583) to explore the relationships between gamification dimensions, TAM determinants, and SLS platform loyalty. We examined the structural model on both aggregate and segment-specific levels and revealed the existence of unobserved heterogeneity in the model’s paths and observations. The findings provided unique insights into gamification effectiveness and esports consumer heterogeneity. Theoretical and managerial implications were discussed accordingly.

过去几年,游戏化社交直播(SLS)平台的激增推动了电子竞技的发展。虽然之前的研究已经认识到游戏化的复杂性,但有限的学术研究从电子竞技消费者忠诚度的角度考察了游戏化的有效性。通过技术接受模型(TAM)的视角,本研究调查了两个SLS平台(n=583)的电子竞技消费者,以探索游戏化维度、TAM决定因素和SLS平台忠诚度之间的关系。我们在总体和细分市场两个层面上检查了结构模型,并揭示了模型路径和观测中存在未观察到的异质性。这些发现为游戏化的有效性和电子竞技消费者的异质性提供了独特的见解。据此讨论了理论和管理方面的影响。
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引用次数: 0
Stories that engage the audience: An investigation of popular breast cancer narratives on social media 吸引观众的故事:对社交媒体上流行的乳腺癌叙事的调查
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-09-09 DOI: 10.1016/j.tele.2023.102048
Zexin Ma , Rong Ma , Xinyan Zhao , Xiaohui Wang

Narratives play a critical role in health communication and promotion on social media. This study aimed to identify the features of popular social media narratives that generate emotional support and engage users in cancer communication. We conducted a content analysis of popular breast cancer narratives (N = 410) by five influential breast cancer non-profit organizations on Facebook. Based on a theoretical framework grounded in narrative communication research, we analyzed these narratives in the following dimensions: narrative content (e.g., character attributes, events, and mood), narrative form (e.g., perspective and length), literary techniques (e.g., imperatives, metaphors, and celebrity appeals), and visual elements (e.g., the color pink, events, and vividness). Negative binomial and linear regressions were conducted to examine the relationships between narrative characteristics and three types of social media engagement: affective, cognitive, and behavioral engagement. Results showed that cancer stories that were longer, less emotionally intensive, told from the cancer survivor’s perspective, with gender identity–related information, describing the act of providing social support, explicitly requesting engagement and/or donation, and using more vivid forms of visuals such as linked images tended to be more engaging. However, different narrative features were associated with the three engagement outcomes differently. This study provides a framework for understanding how health communicators can leverage social media to share cancer narratives to reach and engage the intended audience.

叙事在社交媒体上的健康传播和宣传中发挥着至关重要的作用。本研究旨在确定流行社交媒体叙事的特征,这些叙事能产生情感支持并让用户参与癌症交流。我们对五家有影响力的癌症非营利组织在Facebook上流行的癌症故事(N=410)进行了内容分析。基于叙事传播研究的理论框架,我们从以下维度分析了这些叙事:叙事内容(如人物属性、事件和情绪)、叙事形式(如视角和长度)、文学技巧(如命令、隐喻和名人吸引力)和视觉元素(如粉色、事件和生动性)。采用负二项回归和线性回归来检验叙事特征与三种类型的社交媒体参与之间的关系:情感参与、认知参与和行为参与。研究结果表明,从癌症幸存者的角度讲述的癌症故事更长、情感强度更低,带有性别认同相关信息,描述提供社会支持的行为,明确要求参与和/或捐赠,并使用更生动的视觉形式,如链接图像,往往更具吸引力。然而,不同的叙事特征与三种参与结果的关联不同。这项研究为了解健康传播者如何利用社交媒体分享癌症故事以接触和吸引预期受众提供了一个框架。
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引用次数: 0
What motivates users to continue using current short video applications? A dual-path examination of flow experience and cognitive lock-in 是什么促使用户继续使用当前的短视频应用?心流体验和认知锁定的双路径检验
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-09-07 DOI: 10.1016/j.tele.2023.102050
Hongjun Yang , Shengtai Zhang , Zihe Diao , Dezhong Sun

Short video applications are becoming a new form of entertainment and diversion for social media users. However, the underlying reasons why people are immersed in and continue to use current short-form video applications still need to be investigated in depth. This study examines the dual drivers (flow experience and cognitive lock-in) and their antecedents of sustained use of short-form social media based on flow theory and status quo bias theory. The model proposed in this study was tested by analyzing data from a sample of 365 users. The results indicate that flow experience and cognitive lock-in positively influence continued intention to use. In addition, recommended information characteristics (self-referencing and serendipity) significantly affect flow experience, while recommendation information vividness has insignificant effects on flow experience. Also, sunk costs, network externalities, and habits positively affect cognitive lock-in. This study explains the two-factor driven path of short-video users’ continuous usage intention, as well as provides some valuable insights into the sustainable development of short video platforms.

短视频应用正在成为社交媒体用户的一种新的娱乐和消遣形式。然而,人们沉迷并继续使用当前短视频应用的潜在原因仍需要深入调查。本研究基于心流理论和现状偏见理论,探讨了短形式社交媒体持续使用的双重驱动因素(心流体验和认知锁定)及其前因。通过对365个用户样本的数据分析,对本文提出的模型进行了检验。结果表明,心流体验和认知锁定正向影响持续使用意愿。此外,推荐信息特征(自我参照和意外发现)显著影响流体验,而推荐信息生动性对流体验的影响不显著。此外,沉没成本、网络外部性和习惯对认知锁定有积极影响。本研究解释了短视频用户持续使用意愿的双因素驱动路径,为短视频平台的可持续发展提供了一些有价值的见解。
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引用次数: 0
Rise of social bots: The impact of social bots on public opinion dynamics in public health emergencies from an information ecology perspective 社交机器人的兴起:信息生态学视角下突发公共卫生事件中社交机器人对舆情动态的影响
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-09-06 DOI: 10.1016/j.tele.2023.102051
Han Luo , Xiao Meng , Yifei Zhao , Meng Cai

Social bots exacerbate emotional chaos and network disorder during sudden public opinion outbreaks. Drawing on information ecology theory, we analyze how social bots as information person characteristics influence information characteristics represented by topic tendency and sentiment spreading and environmental characteristics represented by information diffusion and network influence, and further discuss the conditional role played by social bots in public opinion dynamics. By comparing different machine learning models, the study selects the XGBoost model with the highest accuracy to identify the type of social bots with specific automation features in the Chinese context. Meanwhile, based on the representative public health emergency, the study uses a large-scale social media dataset (N = 328539) to explore how social bots affect multi-dimensional public opinion dynamics in the information ecosystem. It was found that the information published by social bots and human users has an entirely different dissemination mechanism, and social bots have a significant impact on topic tendency, sentiment spreading, information diffusion, and network influence in cyberspace. Moreover, social bots also play an important moderating role in the information diffusion and network influence of affective information. Relevant findings provide a practical reference for the recognition and prevention of social bots, and help emergency management departments to stabilize public sentiments by intervening in the behavior of social bots, weakening the influence of negative public opinion, and promoting the management of public opinions in emergencies and the maintenance of network order.

社交机器人在突发舆论爆发时加剧了情绪混乱和网络混乱。借鉴信息生态学理论,分析社交机器人作为信息人特征如何影响以话题倾向、情绪传播为代表的信息特征和以信息扩散、网络影响为代表的环境特征,并进一步探讨社交机器人在舆情动态中的条件作用。通过比较不同的机器学习模型,本研究选择了准确率最高的XGBoost模型来识别中国背景下具有特定自动化特征的社交机器人类型。同时,本研究基于具有代表性的突发公共卫生事件,使用大规模社交媒体数据集(N = 328539),探索社交机器人如何影响信息生态系统中多维度的民意动态。研究发现,社交机器人发布的信息与人类用户发布的信息具有完全不同的传播机制,社交机器人对网络空间的话题倾向、情绪传播、信息扩散和网络影响力具有显著影响。此外,社交机器人在情感信息的信息扩散和网络影响中也起着重要的调节作用。相关研究结果为识别和防范社交机器人提供了现实参考,有助于应急管理部门通过干预社交机器人行为,弱化负面舆论影响,促进突发事件舆情管理和网络秩序维护,稳定舆情。
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引用次数: 0
Is ChatGPT scary good? How user motivations affect creepiness and trust in generative artificial intelligence ChatGPT好得吓人吗?用户动机如何影响对生成式人工智能的恐惧和信任
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-09-01 DOI: 10.1016/j.tele.2023.102030
Tae Hyun Baek, Minseong Kim
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引用次数: 2
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Telematics and Informatics
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