Pub Date : 2025-02-01DOI: 10.1016/j.tele.2024.102224
Pedro Nascimento, Tiago Oliveira, Joana Neves
This research investigates the factors impacting the reduction and discontinuation of social networking site (SNS) usage, employing the situation-organism-behavior-consequence (S-O-B-C) framework. Previous research on reducing SNS use has primarily focused on the factors that lead to such behavior, with limited attention to the behavioral consequences of this reduction. Furthermore, there is a gap in understanding how a dynamic interplay of situational and internal factors drives these behavioral changes and transitions. The validity of the proposed S-O-B-C framework was assessed empirically, drawn from 802 responses collected from Instagram users. The findings indicate that higher levels of perceived severity and vulnerability amplify feelings of fear and exhaustion, subsequently fostering users’ intentions to reduce SNS usage. Additionally, the reduction in SNS usage correlates with discontinuation, a relationship that is positively moderated by cognitive dissonance. This study explores the transitions from overuse to reduction and from reduction to discontinuation.
{"title":"Beyond the screen: Exploring pathways to reduce SNS dependency","authors":"Pedro Nascimento, Tiago Oliveira, Joana Neves","doi":"10.1016/j.tele.2024.102224","DOIUrl":"10.1016/j.tele.2024.102224","url":null,"abstract":"<div><div>This research investigates the factors impacting the reduction and discontinuation of social networking site (SNS) usage, employing the situation-organism-behavior-consequence (S-O-B-C) framework. Previous research on reducing SNS use has primarily focused on the factors that lead to such behavior, with limited attention to the behavioral consequences of this reduction. Furthermore, there is a gap in understanding how a dynamic interplay of situational and internal factors drives these behavioral changes and transitions. The validity of the proposed S-O-B-C framework was assessed empirically, drawn from 802 responses collected from Instagram users. The findings indicate that higher levels of perceived severity and vulnerability amplify feelings of fear and exhaustion, subsequently fostering users’ intentions to reduce SNS usage. Additionally, the reduction in SNS usage correlates with discontinuation, a relationship that is positively moderated by cognitive dissonance. This study explores the transitions from overuse to reduction and from reduction to discontinuation.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"97 ","pages":"Article 102224"},"PeriodicalIF":7.6,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143183158","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-02-01DOI: 10.1016/j.tele.2024.102230
Lennart Ante
We examine the adoption and continuance intentions of blockchain-based stablecoins for cross-border remittances. Relying on survey data from 866 U.S.-based adults engaged in remittance activities, our findings reveal that digital and financial literacy independently increase the likelihood of stablecoin adoption, while their interaction synergistically enhances predictive accuracy. Demographic analysis indicates that stablecoin remittance users tend to be younger, more educated, and involved in higher-value transactions. Among the 26% of remittance users who adopted stablecoins, continuance intentions are primarily driven by satisfaction and perceived usefulness. This points to a cyclical dynamic, where meeting user expectations leads to greater satisfaction, which in turn reinforces the perceived usefulness of stablecoins. The results underscore the importance of promoting both digital and financial literacy, improving user experience, and effectively communicating tangible benefits to encourage the continued adoption of stablecoins for remittance transactions. Ultimately, these efforts could contribute to a more efficient and cost-effective remittance market that aligns with the 10th Sustainable Development Goal (SDG) to reduce transaction costs of remittances to less than 3 percent by 2030.
{"title":"From adoption to continuance: Stablecoins in cross-border remittances and the role of digital and financial literacy","authors":"Lennart Ante","doi":"10.1016/j.tele.2024.102230","DOIUrl":"10.1016/j.tele.2024.102230","url":null,"abstract":"<div><div>We examine the adoption and continuance intentions of blockchain-based stablecoins for cross-border remittances. Relying on survey data from 866 U.S.-based adults engaged in remittance activities, our findings reveal that digital and financial literacy independently increase the likelihood of stablecoin adoption, while their interaction synergistically enhances predictive accuracy. Demographic analysis indicates that stablecoin remittance users tend to be younger, more educated, and involved in higher-value transactions. Among the 26% of remittance users who adopted stablecoins, continuance intentions are primarily driven by satisfaction and perceived usefulness. This points to a cyclical dynamic, where meeting user expectations leads to greater satisfaction, which in turn reinforces the perceived usefulness of stablecoins. The results underscore the importance of promoting both digital and financial literacy, improving user experience, and effectively communicating tangible benefits to encourage the continued adoption of stablecoins for remittance transactions. Ultimately, these efforts could contribute to a more efficient and cost-effective remittance market that aligns with the 10th Sustainable Development Goal (SDG) to reduce transaction costs of remittances to less than 3 percent by 2030.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"97 ","pages":"Article 102230"},"PeriodicalIF":7.6,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143183156","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-01-30DOI: 10.1016/j.tele.2025.102246
Shaul A. Duke
Recent scholarship has shown that digital infrastructures most often have a very slow demise and linger on for years after they start deteriorating. Moreover, this perplexing endurance comes despite apparent acts of erosion in the value they offer to groups of users. How can we understand the long tail of digital infrastructures in decline? How do digital infrastructures manage to retain groups of users despite deterioration in the utility that the platform provides them? This paper offers the term ‘hollow infrastructures’ as a partial explanation to these questions, and will suggest that certain groups of users and third parties are complicit in keeping a façade of functionality, and thus unintentionally confuse those who encounter these declining platforms. Yet the end result is a lack of efficiency and a drain on resources for those using these hollow infrastructures. This will be done by analyzing the case study of Facebook and Israeli civil society organizations. This analysis is based on a qualitative research project that included content analysis of website and Facebook pages, and 31 interviews.
{"title":"Hollow infrastructures: The case of Facebook and Israeli civil society","authors":"Shaul A. Duke","doi":"10.1016/j.tele.2025.102246","DOIUrl":"10.1016/j.tele.2025.102246","url":null,"abstract":"<div><div>Recent scholarship has shown that digital infrastructures most often have a very slow demise and linger on for years after they start deteriorating. Moreover, this perplexing endurance comes despite apparent acts of erosion in the value they offer to groups of users. How can we understand the long tail of digital infrastructures in decline? How do digital infrastructures manage to retain groups of users despite deterioration in the utility that the platform provides them? This paper offers the term ‘hollow infrastructures’ as a partial explanation to these questions, and will suggest that certain groups of users and third parties are complicit in keeping a façade of functionality, and thus unintentionally confuse those who encounter these declining platforms. Yet the end result is a lack of efficiency and a drain on resources for those using these hollow infrastructures. This will be done by analyzing the case study of Facebook and Israeli civil society organizations. This analysis is based on a qualitative research project that included content analysis of website and Facebook pages, and 31 interviews.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"98 ","pages":"Article 102246"},"PeriodicalIF":7.6,"publicationDate":"2025-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143135887","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-01-25DOI: 10.1016/j.tele.2025.102243
Xuefan Dong , Chen Wang , Ying Lian
This paper investigates how Weibo serves as a symbolic space for Chinese public opinion on the October 2023 Israeli-Palestinian conflict through a text mining analysis of Weibo posts. Using Named Entity Recognition, emotion analysis, topic clustering, and opinion mining, the study reveals key themes, entities, and emotional responses among Chinese netizens. The analysis shows that Chinese netizens express views on humanitarian concerns, calls for peace, support for Palestinian national liberation, and demands for accurate information. Emotion-opinion cross-analysis reveals that their responses are shaped by a mix of emotions, including anger towards external geopolitical forces, fear and sadness regarding humanitarian impacts, and hope for peace and resolution. These emotions illustrate the complex interplay between humanitarian concerns, political stances, and support for diplomacy, demonstrating Weibo’s role as a platform for amplifying public sentiment. The study also examines how Chinese public opinion aligns with the Chinese government’s stance on international affairs. Findings indicate broad support for the government’s diplomatic efforts, such as calls for ceasefire, humanitarian aid, and mediation. This alignment reflects an expectation for China to actively contribute to global peace and stability. Additionally, the study uncovers critical perspectives on external influences, with many netizens criticizing perceived biases in international responses and advocating for a balanced, multilateral diplomatic approach. Overall, this research highlights how a distant geopolitical crisis is understood in China’s socio-political context, revealing an emerging global consciousness among Chinese netizens. This shift, facilitated by Weibo, reflects a movement from a state-centric narrative to an active public engagement with global issues.
{"title":"Public attitudes toward the Israeli-Palestinian conflict in China: A text mining analysis","authors":"Xuefan Dong , Chen Wang , Ying Lian","doi":"10.1016/j.tele.2025.102243","DOIUrl":"10.1016/j.tele.2025.102243","url":null,"abstract":"<div><div>This paper investigates how Weibo serves as a symbolic space for Chinese public opinion on the October 2023 Israeli-Palestinian conflict through a text mining analysis of Weibo posts. Using Named Entity Recognition, emotion analysis, topic clustering, and opinion mining, the study reveals key themes, entities, and emotional responses among Chinese netizens. The analysis shows that Chinese netizens express views on humanitarian concerns, calls for peace, support for Palestinian national liberation, and demands for accurate information. Emotion-opinion cross-analysis reveals that their responses are shaped by a mix of emotions, including anger towards external geopolitical forces, fear and sadness regarding humanitarian impacts, and hope for peace and resolution. These emotions illustrate the complex interplay between humanitarian concerns, political stances, and support for diplomacy, demonstrating Weibo’s role as a platform for amplifying public sentiment. The study also examines how Chinese public opinion aligns with the Chinese government’s stance on international affairs. Findings indicate broad support for the government’s diplomatic efforts, such as calls for ceasefire, humanitarian aid, and mediation. This alignment reflects an expectation for China to actively contribute to global peace and stability. Additionally, the study uncovers critical perspectives on external influences, with many netizens criticizing perceived biases in international responses and advocating for a balanced, multilateral diplomatic approach. Overall, this research highlights how a distant geopolitical crisis is understood in China’s socio-political context, revealing an emerging global consciousness among Chinese netizens. This shift, facilitated by Weibo, reflects a movement from a state-centric narrative to an active public engagement with global issues.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"98 ","pages":"Article 102243"},"PeriodicalIF":7.6,"publicationDate":"2025-01-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143096009","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-01-01DOI: 10.1016/j.tele.2024.102222
Jie Xu , T. Ramayah , Muhammad Zulqarnain Arshad , Adibah Ismail , Jamilah Jamal
The rising prevalence of mobile short video (MSV) addiction among middle-aged and elderly individuals poses a significant threat to their well-being, yet there is a notable paucity of research addressing this critical issue. Drawing on the Stimulus-Organism-Response framework and flow theory, this study examines the relationships between mobile short video characteristics (interactivity, recommendation, and entertainment) and addiction behaviors among middle-aged and elderly users. The research model considers perceived belonging and flow experience as mediating variables, with user habits as a moderating variable. Data were gathered through an online self-administered questionnaire, and structural equation modeling (SEM) was employed for data analysis. The results indicate that recommendation, interactivity, and entertainment are positively related to flow experience, while recommendation and interactivity are positively associated with social belonging. Both flow experience and social belonging are significant determinants of addictive behaviors, with flow experience mediating the relationship between short video characteristics and addictive behaviors, and social belonging mediating the relationship between recommendation, interactivity, and addictive behaviors. Additionally, user habits strengthen the relationships between social belonging and addictive behaviors, as well as between flow experience and addictive behaviors. These findings provide essential insights for designing effective strategies and interventions to prevent and reduce MSV addiction among middle-aged and elderly individuals, ultimately enhancing their digital literacy and quality of life.
{"title":"Decoding digital dependency: Flow experience and social belonging in short video addiction among middle-aged and elderly Chinese users","authors":"Jie Xu , T. Ramayah , Muhammad Zulqarnain Arshad , Adibah Ismail , Jamilah Jamal","doi":"10.1016/j.tele.2024.102222","DOIUrl":"10.1016/j.tele.2024.102222","url":null,"abstract":"<div><div>The rising prevalence of mobile short video (MSV) addiction among middle-aged and elderly individuals poses a significant threat to their well-being, yet there is a notable paucity of research addressing this critical issue. Drawing on the Stimulus-Organism-Response framework and flow theory, this study examines the relationships between mobile short video characteristics (interactivity, recommendation, and entertainment) and addiction behaviors among middle-aged and elderly users. The research model considers perceived belonging and flow experience as mediating variables, with user habits as a moderating variable. Data were gathered through an online self-administered questionnaire, and structural equation modeling (SEM) was employed for data analysis. The results indicate that recommendation, interactivity, and entertainment are positively related to flow experience, while recommendation and interactivity are positively associated with social belonging. Both flow experience and social belonging are significant determinants of addictive behaviors, with flow experience mediating the relationship between short video characteristics and addictive behaviors, and social belonging mediating the relationship between recommendation, interactivity, and addictive behaviors. Additionally, user habits strengthen the relationships between social belonging and addictive behaviors, as well as between flow experience and addictive behaviors. These findings provide essential insights for designing effective strategies and interventions to prevent and reduce MSV addiction among middle-aged and elderly individuals, ultimately enhancing their digital literacy and quality of life.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"96 ","pages":"Article 102222"},"PeriodicalIF":7.6,"publicationDate":"2025-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143148109","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-01-01DOI: 10.1016/j.tele.2024.102223
Muhammad Ittefaq , Ali Zain , Rauf Arif , Mohammad Ala-Uddin , Taufiq Ahmad , Azhar Iqbal
This study examined the coverage of artificial intelligence (AI) in newspapers from 12 countries by analyzing news articles (N = 38,787) collected from 12 mainstream English newspapers, between 2010 and 2023. We used LDA topic modeling to identify prevalent frames in the news articles and SentiStrength to examine sentiments in the news headlines. Framing theory was applied in interpreting our results. Our analysis identified nine frames across newspapers: AI impacts on businesses, economy, and jobs (37.40 %), AI transformations in education and research (17.70 %), AI in national security and global partnerships (11.20 %), AI disruptions in media and creative industries (9.6 %), AI-based innovative solutions (7.30 %), AI regulations, ethics, and data privacy (6.40 %), AI competition and market dynamics in tech industries (4.90 %), AI in healthcare and climate change (3.47 %), and AI in politics, elections, and public opinion (2.03 %). A comparative analysis suggested that the Global North newspapers gave relatively lower coverage to AI-based innovative solutions and AI in healthcare and climate change while AI regulations, ethics, and data privacy and AI disruptions in media and creative industries received minimal coverage from the Global South newspapers. Our overall sentiment analysis indicated that 21.04 % of news headlines evoked negative, 13.33 % positive, and 65.63 % neutral sentiments. The Global North newspapers such as The Guardian and The NYT framed AI negatively in the 24 % of their news headlines, while the Global South newspapers such as China Daily and Bangkok Post framed AI positively in the 14.5 % of their news headlines.
{"title":"Global news media coverage of artificial intelligence (AI): A comparative analysis of frames, sentiments, and trends across 12 countries","authors":"Muhammad Ittefaq , Ali Zain , Rauf Arif , Mohammad Ala-Uddin , Taufiq Ahmad , Azhar Iqbal","doi":"10.1016/j.tele.2024.102223","DOIUrl":"10.1016/j.tele.2024.102223","url":null,"abstract":"<div><div>This study examined the coverage of artificial intelligence (AI) in newspapers from 12 countries by analyzing news articles (<em>N</em> = 38,787) collected from 12 mainstream English newspapers, between 2010 and 2023. We used LDA topic modeling to identify prevalent frames in the news articles and SentiStrength to examine sentiments in the news headlines. Framing theory was applied in interpreting our results. Our analysis identified nine frames across newspapers: AI impacts on businesses, economy, and jobs (37.40 %), AI transformations in education and research (17.70 %), AI in national security and global partnerships (11.20 %), AI disruptions in media and creative industries (9.6 %), AI-based innovative solutions (7.30 %), AI regulations, ethics, and data privacy (6.40 %), AI competition and market dynamics in tech industries (4.90 %), AI in healthcare and climate change (3.47 %), and AI in politics, elections, and public opinion (2.03 %). A comparative analysis suggested that the Global North newspapers gave relatively lower coverage to AI-based innovative solutions and AI in healthcare and climate change while AI regulations, ethics, and data privacy and AI disruptions in media and creative industries received minimal coverage from the Global South newspapers. Our overall sentiment analysis indicated that 21.04 % of news headlines evoked negative, 13.33 % positive, and 65.63 % neutral sentiments. The Global North newspapers such as <em>The Guardian</em> and <em>The NYT</em> framed AI negatively in the 24 % of their news headlines, while the Global South newspapers such as <em>China Daily</em> and <em>Bangkok Post</em> framed AI positively in the 14.5 % of their news headlines.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"96 ","pages":"Article 102223"},"PeriodicalIF":7.6,"publicationDate":"2025-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143148107","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-01-01DOI: 10.1016/j.tele.2024.102226
Pnina Fichman , Shohana Akter
Political discourse on TikTok is on the rise, but research on the extent and nature of political trolling on the platform is lagging. Addressing this gap, we examine political trolling on TikTok by and towards Democrats and Republicans. Based on content analysis of over 8000 comments and posts, we found that trolling comments on TikTok are more humoristic than malevolent, particularly on Democrats’ posts, and that more trolling comments target posts by Democrats than posts by Republicans. We also found that trolling comments target their own party and politicians more often than they target their political opponents, and that more trolling comments that target such posts are humoristic, while more trolling comments that target their opponents are malevolent. Even though the extent of trolling comments on Republicans’ posts is higher than on Democrats’ posts, Democrats are the target of trolling more often, both on their own posts and on Republicans’ posts. Furthermore, Republicans’ posts target Democrats more often than they promote their own agenda, but Democrats’ posts promote their own agenda more often than they target Republicans. We contribute evidence of political trolling on TikTok that reflects the US’ asymmetric politics and politainment, and that raises the need to conduct more nuanced research on the relationships between trolling perpetrators and their targets.
{"title":"Political trolling on TikTok","authors":"Pnina Fichman , Shohana Akter","doi":"10.1016/j.tele.2024.102226","DOIUrl":"10.1016/j.tele.2024.102226","url":null,"abstract":"<div><div>Political discourse on TikTok is on the rise, but research on the extent and nature of political trolling on the platform is lagging. Addressing this gap, we examine political trolling on TikTok by and towards Democrats and Republicans. Based on content analysis of over 8000 comments and posts, we found that trolling comments on TikTok are more humoristic than malevolent, particularly on Democrats’ posts, and that more trolling comments target posts by Democrats than posts by Republicans. We also found that trolling comments target their own party and politicians more often than they target their political opponents, and that more trolling comments that target such posts are humoristic, while more trolling comments that target their opponents are malevolent. Even though the extent of trolling comments on Republicans’ posts is higher than on Democrats’ posts, Democrats are the target of trolling more often, both on their own posts and on Republicans’ posts. Furthermore, Republicans’ posts target Democrats more often than they promote their own agenda, but Democrats’ posts promote their own agenda more often than they target Republicans. We contribute evidence of political trolling on TikTok that reflects the US’ asymmetric politics and politainment, and that raises the need to conduct more nuanced research on the relationships between trolling perpetrators and their targets.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"96 ","pages":"Article 102226"},"PeriodicalIF":7.6,"publicationDate":"2025-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143148108","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-12-20DOI: 10.1016/j.tele.2024.102229
Ash Watson
The unprecedented challenges of recent years have given rise to a new wave of technologies that promise to solve the problems of crisis. Compelled by the increasingly tangible spectre of a disastrous future, crises are seen as opportunities where innovation may be – and must be – advanced. Responding to calls for theoretically-driven analyses of crisis technologies, this article considered the rising imperative to innovate. Drawing from sociological, STS and cultural studies concepts, this article shares findings from a textual analysis which identified a number of distinct crisis technologies, from AI-powered COVID-19 tracing platforms to wildfire visualisation systems and flooding prediction models. It examines the discursive strategies at play in these texts and considers what they reveal about how crises, innovation and its beneficiaries are imagined and designed for. Through this analysis, this article illuminates priorities, precedents and characteristic logics being set during this intensive period including speed, complexity, visualisation and vulnerability. By attending to how innovation and publics are being conceptualised within sociotechnical imaginaries, this article aims to raise generative questions on the impacts that crises are having on developing agendas and visions for technological change.
{"title":"An imperative to innovate? Crisis in the sociotechnical imaginary","authors":"Ash Watson","doi":"10.1016/j.tele.2024.102229","DOIUrl":"10.1016/j.tele.2024.102229","url":null,"abstract":"<div><div>The unprecedented challenges of recent years have given rise to a new wave of technologies that promise to solve the problems of crisis. Compelled by the increasingly tangible spectre of a disastrous future, crises are seen as opportunities where innovation may be – and must be – advanced. Responding to calls for theoretically-driven analyses of crisis technologies, this article considered the rising imperative to innovate. Drawing from sociological, STS and cultural studies concepts, this article shares findings from a textual analysis which identified a number of distinct crisis technologies, from AI-powered COVID-19 tracing platforms to wildfire visualisation systems and flooding prediction models. It examines the discursive strategies at play in these texts and considers what they reveal about how crises, innovation and its beneficiaries are imagined and designed for. Through this analysis, this article illuminates priorities, precedents and characteristic logics being set during this intensive period including speed, complexity, visualisation and vulnerability. By attending to how innovation and publics are being conceptualised within sociotechnical imaginaries, this article aims to raise generative questions on the impacts that crises are having on developing agendas and visions for technological change.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"98 ","pages":"Article 102229"},"PeriodicalIF":7.6,"publicationDate":"2024-12-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143136390","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-11-23DOI: 10.1016/j.tele.2024.102199
Milan Paroški
The paper briefly analyzes scientific papers dealing with eGovernment research. The methodology for ranking countries according to the level of development of eGovernment by the United Nations and the European Union is explained in detail. Given that the EU analysis included 27 + 8 European countries, the results of the level of development of eGovernment by the UN for the year 2022 were analyzed only for 27 + 8 European countries. The statistical processing of the thus obtained UN results with the latest EU results regarding eGovernment, from 2021, was carried out. At the end, a proposal for a slightly modified methodology used by the UN is given in order to take into account the advantages brought by EU research.
{"title":"Towards harmonization of EU and UN methodologies for the assessment of eGovernment","authors":"Milan Paroški","doi":"10.1016/j.tele.2024.102199","DOIUrl":"10.1016/j.tele.2024.102199","url":null,"abstract":"<div><div>The paper briefly analyzes scientific papers dealing with eGovernment research. The methodology for ranking countries according to the level of development of eGovernment by the United Nations and the European Union is explained in detail. Given that the EU analysis included 27 + 8 European countries, the results of the level of development of eGovernment by the UN for the year 2022 were analyzed only for 27 + 8 European countries. The statistical processing of the thus obtained UN results with the latest EU results regarding eGovernment, from 2021, was carried out. At the end, a proposal for a slightly modified methodology used by the UN is given in order to take into account the advantages brought by EU research.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"96 ","pages":"Article 102199"},"PeriodicalIF":7.6,"publicationDate":"2024-11-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142720876","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-11-20DOI: 10.1016/j.tele.2024.102211
Aleksandra Urman , Mykola Makhortykh
This article presents a comparative analysis of political bias in the outputs of three Large Language Model (LLM)-based chatbots – ChatGPT (GPT3.5, GPT4, GPT4o), Bing Chat, and Bard/Gemini – in response to political queries concerning the authoritarian regime in Russia. We investigate whether safeguards implemented in these chatbots contribute to the censorship of information that is viewed as harmful by the regime, in particular information about Vladimir Putin and the Russian war against Ukraine, and whether these safeguards enable the generation of false claims, in particular in relation to the regime’s internal and external opponents. To detect whether LLM safeguards reiterate political bias, the article compares the outputs of prompts focusing on Putin’s regime and the ones dealing with the Russian opposition and the US and Ukrainian politicians. It also examines whether the degree of bias varies depending on the language of the prompt and compares outputs concerning political personalities and issues across three languages: Russian, Ukrainian, and English. The results reveal significant disparities in how individual chatbots withhold politics-related information or produce false claims in relation to it. Notably, Bard consistently refused to respond to queries about Vladimir Putin in Russian, even when the relevant information was accessible via Google Search, and generally followed the censorship guidelines that, according to Yandex-related data leaks, were issued by the Russian authorities. A subsequent evaluation of Gemini showed that the chatbot restricts political information beyond what was officially confirmed by Google. In terms of false claims, we find substantial variation across languages with Ukrainian and Russian prompts generating false information more often and Bard being more prone to produce false claims in relation to Russian regime opponents (e.g., Navalny or Zelenskyy) than other chatbots. We also found that while GPT4 and GPT4o generate less factually incorrect information, both models still make mistakes, with their prevalence being higher in Russian and Ukrainian than in English. This research aims to stimulate further dialogue and research on developing safeguards against the misuse of LLMs outside of democratic environments.
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