Pub Date : 2024-01-17DOI: 10.1016/j.tele.2024.102098
Won Young Chung , Doha Kim , Daeho Lee
Among the numerous ways to communicate anonymously in a virtual environment, many people prefer using an avatar as a tool to represent themselves. Use of an avatar allows people to reveal their psychological ownership (PO) as well as to create a visual presentation of themselves. Thus, avatars are a means to differentiate the self from others and to attract attention. This study determines if a person with an avatar that they designed to resemble themselves experiences PO. This study verified the direct effect through 2 (personalization vs. customization) x 2 (ideal self vs. actual self) analysis of variance. There was a direct effect on the PO of the avatar only when it was customized. In addition, among the four IVs, the PO of the avatar was highest in cases of customization x actual self (Group 3). Moreover, the serial multiple mediator model was verified through Hayes process macro model 6. A positive mediating effect was shown in the serial mediator model where IV affects the PO of the avatar via attachment, but there is no mediating effect via avatar identification. The results of this study suggest the use of PO to motivate users to continue to consume content.
在虚拟环境中进行匿名交流的方式有很多,其中许多人更喜欢使用化身来代表自己。使用头像可以让人们显示自己的心理所有权(PO),并创造出自己的视觉形象。因此,头像是将自我与他人区分开来并吸引注意力的一种手段。本研究将确定一个拥有与自己相似的头像的人是否会产生 "PO "体验。本研究通过 2(个性化与定制化)x 2(理想自我与实际自我)方差分析验证了直接效应。只有在定制化身的情况下,才会对化身的 PO 值产生直接影响。此外,在四个 IV 中,头像的 PO 值在定制 x 实际自我(第 3 组)的情况下最高。此外,序列多重中介模型通过 Hayes 过程宏模型 6 得到了验证。在序列中介模型中,IV 通过依恋影响化身的 PO,但没有通过化身认同产生中介效应。本研究结果表明,PO 可以激励用户继续消费内容。
{"title":"What factors affect psychological ownership when creating an avatar?: Focusing on customization and the ideal self","authors":"Won Young Chung , Doha Kim , Daeho Lee","doi":"10.1016/j.tele.2024.102098","DOIUrl":"10.1016/j.tele.2024.102098","url":null,"abstract":"<div><p>Among the numerous ways to communicate anonymously in a virtual environment, many people prefer using an avatar as a tool to represent themselves. Use of an avatar allows people to reveal their psychological ownership (PO) as well as to create a visual presentation of themselves. Thus, avatars are a means to differentiate the self from others and to attract attention. This study determines if a person with an avatar that they designed to resemble themselves experiences PO. This study verified the direct effect through 2 (personalization vs. customization) x 2 (ideal self vs. actual self) analysis of variance. There was a direct effect on the PO of the avatar only when it was customized. In addition, among the four IVs, the PO of the avatar was highest in cases of customization x actual self (Group 3). Moreover, the serial multiple mediator model was verified through Hayes process macro model 6. A positive mediating effect was shown in the serial mediator model where IV affects the PO of the avatar via attachment, but there is no mediating effect via avatar identification. The results of this study suggest the use of PO to motivate users to continue to consume content.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"88 ","pages":"Article 102098"},"PeriodicalIF":8.5,"publicationDate":"2024-01-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139537609","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-01-14DOI: 10.1016/j.tele.2024.102097
Matthew J.A. Craig , Mina Choi
With an experimental design, this study examined the effect of source cues (Human vs. AI) on hostile media bias through heuristic machine evaluation of machine and human social media profiles. This study also explored the effects of affective and cognitive involvement as moderators along with media source-self ideological incongruity (source incongruity). A 2 (human vs. AI) x 3 (CNN vs. USA Today vs. Fox News) experimental study was conducted (n = 434). Participants exhibited less hostile media bias when presented with a news story with AI source cues through heuristic machine evaluation. The mitigating effect was stronger for those viewing news from an incongruent news source. Such moderated mediated effect was further moderated by two types of involvement (i.e., affective and cognitive). Implications for future research surrounding the two types of involvement, source incongruity, machine heuristic evaluations, and hostile media bias are discussed in light of our findings.
本研究采用实验设计,通过对机器和人类社交媒体资料进行启发式机器评估,考察了来源线索(人类与人工智能)对敌意媒体偏见的影响。本研究还探讨了情感和认知参与的调节作用,以及媒体来源与自身意识形态不一致性(来源不一致性)的影响。我们进行了一项 2(人类 vs. 人工智能)x 3(CNN vs. 《今日美国》 vs. 《福克斯新闻》)的实验研究(n = 434)。通过启发式机器评估,参与者在看到带有人工智能来源线索的新闻报道时,表现出较少的敌意媒体偏见。对于那些从不相干的新闻来源观看新闻的人来说,这种缓解效果更强。这种中介效应还受到两种参与类型(即情感参与和认知参与)的调节。根据我们的研究结果,讨论了围绕两种参与类型、新闻来源不一致、机器启发式评价和敌意媒体偏见的未来研究意义。
{"title":"The role of affective and cognitive involvement in the mitigating effects of AI source cues on hostile media bias","authors":"Matthew J.A. Craig , Mina Choi","doi":"10.1016/j.tele.2024.102097","DOIUrl":"https://doi.org/10.1016/j.tele.2024.102097","url":null,"abstract":"<div><p>With an experimental design, this study examined the effect of source cues (Human vs. AI) on hostile media bias through heuristic machine evaluation of machine and human social media profiles. This study also explored the effects of affective and cognitive involvement as moderators along with media source-self ideological incongruity (source incongruity). A 2 (human vs. AI) x 3 (CNN vs. USA Today vs. Fox News) experimental study was conducted (<em>n</em> = 434). Participants exhibited less hostile media bias when presented with a news story with AI source cues through heuristic machine evaluation. The mitigating effect was stronger for those viewing news from an incongruent news source. Such moderated mediated effect was further moderated by two types of involvement (i.e., affective and cognitive). Implications for future research surrounding the two types of involvement, source incongruity, machine heuristic evaluations, and hostile media bias are discussed in light of our findings.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"88 ","pages":"Article 102097"},"PeriodicalIF":8.5,"publicationDate":"2024-01-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139487598","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-01-04DOI: 10.1016/j.tele.2023.102096
Ilyoo Barry Hong , Minjae Kim
Today the sharing economy, involving the online sharing of under-utilized assets with unknown others, has increasingly become a prevalent e-commerce business model. While numerous studies have explored determinants of a guest’s booking intention in the sharing economy, little attention has been given to what drives a host to accept a booking request from a guest. A host endeavors to gather and assess information about a guest to decide whether to accept a request, and ultimately, a host's perceptions of a guest are likely to impact their willingness to share accommodation online. This study investigates the impact of a host's perceptions of guests on their intention to share an unused property with an unknown guest. It aims to present and test a conceptual model of accommodation sharing by examining the effects of a guest profile and guest reviews on a host's trust in a guest and, subsequently, on a host's intention to share accommodation based on signaling theory. This research collected data from 270 Airbnb users, aged 20 to 70, using an online survey on Amazon MTurk. The results indicated that a host's trust in a guest was positively affected by perceived guest favorability from guest reviews and perceived credibility from guest profiles. However, the perceived fit between a host’s guest preferences and the portrayed guest identity did not have a significant effect on trust. Furthermore, it was found that trust in a guest had a positive relationship with sharing intent but a negative relationship with perceived risk. Based on the results, this study offers practical as well as academic implications and suggests directions for future research.
{"title":"Understanding the influence of a host’s guest perceptions on sharing intention on the airbnb platform: A signaling theory perspective","authors":"Ilyoo Barry Hong , Minjae Kim","doi":"10.1016/j.tele.2023.102096","DOIUrl":"10.1016/j.tele.2023.102096","url":null,"abstract":"<div><p><span>Today the sharing economy, involving the online sharing of under-utilized assets with unknown others, has increasingly become a prevalent e-commerce business model. While numerous studies have explored determinants of a guest’s booking intention in the sharing economy, little attention has been given to what drives a host to accept a booking request from a guest. A host endeavors to gather and assess information about a guest to decide whether to accept a request, and ultimately, a host's perceptions of a guest are likely to impact their willingness to share accommodation online. This study investigates the impact of a host's perceptions of guests on their intention to share an unused property with an unknown guest. It aims to present and test a conceptual model of accommodation sharing by examining the effects of a guest profile and guest reviews on a host's trust in a guest and, subsequently, on a host's intention to share accommodation based on signaling theory. This research collected data from 270 Airbnb users, aged 20 to 70, using an online survey on Amazon MTurk. The results indicated that a host's trust in a guest was positively affected by perceived guest favorability from guest reviews and perceived credibility from guest profiles. However, the perceived fit between a host’s guest preferences and the portrayed guest identity did not have a significant effect on trust. Furthermore, it was found that trust in a guest had a positive relationship with sharing </span>intent but a negative relationship with perceived risk. Based on the results, this study offers practical as well as academic implications and suggests directions for future research.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"87 ","pages":"Article 102096"},"PeriodicalIF":8.5,"publicationDate":"2024-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139393088","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-01-01DOI: 10.1016/j.tele.2023.102049
Donghee Shin, Emily Y. Shin
{"title":"Algorithmic amplification and polarization in social media","authors":"Donghee Shin, Emily Y. Shin","doi":"10.1016/j.tele.2023.102049","DOIUrl":"https://doi.org/10.1016/j.tele.2023.102049","url":null,"abstract":"","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"83 3","pages":""},"PeriodicalIF":8.5,"publicationDate":"2024-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139458215","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-29DOI: 10.1016/j.tele.2023.102094
Yingying Ma
Both in China and across the rest of the world, livestream shopping is developing at a considerable rate. Non-transactional consumer engagement has been demonstrated to be essential to the long-term growth of livestream commerce; however, few studies have addressed this topic. Using the socio-technical approach, the present study proposes a theoretical framework to explore the antecedents of non-transactional consumer engagement in livestream commerce. To obtain comprehensive insights into these antecedents, we employed structural equation modeling (SEM) and fuzzy set qualitative comparative analysis (fsQCA) for data analysis. According to the SEM results, multiple cues, personal focus, and identification with streamers all have a positive and significant influence on emotional support and informational support, which in turn lead to greater consumer engagement. However, immediate feedback is associated with informational support, but not with emotional support. The results of fsQCA confirm the importance of the proposed antecedents and provide configurations that increase consumer engagement. The study findings not only enrich the literature regarding livestream shopping but also provide practical insights for practitioners to make consumer engagement strategies based on their own strengths. In addition, this paper demonstrates the feasibility of hybrid methods in the livestream shopping research.
{"title":"A socio-technical analysis of factors affecting consumer engagement in livestream shopping: Evidence from structural equation modeling and fuzzy set qualitative comparative analysis","authors":"Yingying Ma","doi":"10.1016/j.tele.2023.102094","DOIUrl":"10.1016/j.tele.2023.102094","url":null,"abstract":"<div><p>Both in China and across the rest of the world, livestream shopping is developing at a considerable rate. Non-transactional consumer engagement has been demonstrated to be essential to the long-term growth of livestream commerce; however, few studies have addressed this topic. Using the socio-technical approach, the present study proposes a theoretical framework to explore the antecedents of non-transactional consumer engagement in livestream commerce. To obtain comprehensive insights into these antecedents, we employed structural equation modeling (SEM) and fuzzy set qualitative comparative analysis (fsQCA) for data analysis. According to the SEM results, multiple cues, personal focus, and identification with streamers all have a positive and significant influence on emotional support and informational support, which in turn lead to greater consumer engagement. However, immediate feedback is associated with informational support, but not with emotional support. The results of fsQCA confirm the importance of the proposed antecedents and provide configurations that increase consumer engagement. The study findings not only enrich the literature regarding livestream shopping but also provide practical insights for practitioners to make consumer engagement strategies based on their own strengths. In addition, this paper demonstrates the feasibility of hybrid methods in the livestream shopping research.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"87 ","pages":"Article 102094"},"PeriodicalIF":8.5,"publicationDate":"2023-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139194483","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-28DOI: 10.1016/j.tele.2023.102095
Angelica B. Ortiz de Gortari
COVID-19 pandemic restrictive measures curtailed environmental stimuli and social contact while encouraging media consumption. This study investigated isolation, media use, sleep and stress factors related to involuntary phenomena with and without media content. Video game players answered an online survey (N = 397; males 70.8 %; mean age = 28.04). Experiencing intrusions during lockdown (mean = 65.81 min outdoors per day) was common: earworms (92 %), Game Transfer Phenomena (GTP) (e.g., re-experiencing game content such as images, sounds, thoughts and impulses) (91 %), intrusive thoughts/imagery (ITI) (90 %), mobile phone intrusions (MPI) (e.g., vibration, ringing) (67 %) and hallucinations (49 %). All intrusions were correlated; however, different factors were related to the likelihood of experiencing them. Time playing and time using social media were correlated with intrusions with and without media content. No correlations were found with watching something or using a computer. Older age decreased the odds of GTP, ITI and hallucinations, although factors such as stress and meeting people outside the household had higher effects. Stress, rather than isolation, media use or sleep factors, appear to have been a key factor for most of the intrusions during lockdown. Particularly younger players appear to be susceptible to intrusions with and without media content.
{"title":"Sensory and cognitive intrusions with and without media content during the COVID-19 pandemic: Isolation, media use, sleep and stress factors","authors":"Angelica B. Ortiz de Gortari","doi":"10.1016/j.tele.2023.102095","DOIUrl":"10.1016/j.tele.2023.102095","url":null,"abstract":"<div><p>COVID-19 pandemic restrictive measures curtailed environmental stimuli and social contact while encouraging media consumption. This study investigated isolation, media use, sleep and stress factors related to involuntary phenomena with and without media content. Video game players answered an online survey (N = 397; males 70.8 %; mean age = 28.04). Experiencing intrusions during lockdown (mean = 65.81 min outdoors per day) was common: earworms (92 %), Game Transfer Phenomena (GTP) (e.g., re-experiencing game content such as images, sounds, thoughts and impulses) (91 %), intrusive thoughts/imagery (ITI) (90 %), mobile phone intrusions (MPI) (e.g., vibration, ringing) (67 %) and hallucinations (49 %). All intrusions were correlated; however, different factors were related to the likelihood of experiencing them. Time playing and time using social media were correlated with intrusions with and without media content. No correlations were found with watching something or using a computer. Older age decreased the odds of GTP, ITI and hallucinations, although factors such as stress and meeting people outside the household had higher effects. Stress, rather than isolation, media use or sleep factors, appear to have been a key factor for most of the intrusions during lockdown. Particularly younger players appear to be susceptible to intrusions with and without media content.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"87 ","pages":"Article 102095"},"PeriodicalIF":8.5,"publicationDate":"2023-12-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0736585323001594/pdfft?md5=105ade2b05dc64b0a53faa9eb7550ec9&pid=1-s2.0-S0736585323001594-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139187970","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-27DOI: 10.1016/j.tele.2023.102093
Ewout Nas, Roy de Kleijn
Deepfake videos are highly realistic manipulated videos that are often difficult to distinguish from authentic videos. The technology rapidly evolves, making deepfake videos increasingly realistic. Most research on deepfake videos is focused on the algorithmic detection of deepfakes. Less is known about the human recognition of deepfake videos. The aim of the current study was to investigate the predictors of human performance at recognizing deepfake videos. Our findings show that humans perform better at recognizing deepfake videos of familiar persons compared to deepfakes of unfamiliar persons. Next, our findings show a positive relationship between time spent on social media and deepfake detection performance, as well as conspiracy thinking and deepfake detection performance. No relationships were found between age and gender and deepfake detection performance.
{"title":"Conspiracy thinking and social media use are associated with ability to detect deepfakes","authors":"Ewout Nas, Roy de Kleijn","doi":"10.1016/j.tele.2023.102093","DOIUrl":"https://doi.org/10.1016/j.tele.2023.102093","url":null,"abstract":"<div><p>Deepfake videos are highly realistic manipulated videos that are often difficult to distinguish from authentic videos. The technology rapidly evolves, making deepfake videos increasingly realistic. Most research on deepfake videos is focused on the algorithmic detection of deepfakes. Less is known about the human recognition of deepfake videos. The aim of the current study was to investigate the predictors of human performance at recognizing deepfake videos. Our findings show that humans perform better at recognizing deepfake videos of familiar persons compared to deepfakes of unfamiliar persons. Next, our findings show a positive relationship between time spent on social media and deepfake detection performance, as well as conspiracy thinking and deepfake detection performance. No relationships were found between age and gender and deepfake detection performance.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"87 ","pages":"Article 102093"},"PeriodicalIF":8.5,"publicationDate":"2023-12-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0736585323001570/pdfft?md5=971db354b1ba06f441ad618eb39238c4&pid=1-s2.0-S0736585323001570-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139099923","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-13DOI: 10.1016/j.tele.2023.102086
Alexandra Fischmann , Larry Zhiming Xu
Crowdfunding, as enabled by donors worldwide, has played a critical role in financially supporting military forces, NGOs, humanitarian groups, and civilians in the Ukraine-Russia Crisis. This global mobilization underscores the evolving dynamics in the modern geopolitical landscape, emphasizing the transformative power of online collective action in fundraising and organizing. This study draws on signaling theory to pinpoint success indicators in crowdfunding for Ukraine projects on GoFundMe. Recognized as an effective explanatory framework, signaling theory is used as it bridges fundraising tactics with donation behavior in crowdfunding contexts. Particularly, the research examines how emotions and semantics contributed to (or hindered) fundraising success through sentiment analysis, topic modeling, and paragraph vectors. Findings revealed that trust showcased in fundraisers’ texts and videos amplified donations. Conversely, expressions of sadness deterred donations. Furthermore, the strategic deployment of an anti-Putin narrative notably enhanced fundraising results, but this strategy was way more likely to be deployed by fundraisers based in the United States. The distinct linguistic patterns of US campaigns were so pronounced that machine learning classifiers could predict the fundraiser’s origin (US vs. non-US) with 82% accuracy based solely on language. Overall, the study sheds light on the importance of emotion regulation and “cheap talk” as functional signaling strategies that facilitate value alignment. It provides new theoretical insights and methodological feasibility of examining how strategic communication affects financial outcomes in crowdfunding.
{"title":"Emotion regulation and cheap talk as signaling strategies: Evidence from crowdfunding for Ukraine","authors":"Alexandra Fischmann , Larry Zhiming Xu","doi":"10.1016/j.tele.2023.102086","DOIUrl":"https://doi.org/10.1016/j.tele.2023.102086","url":null,"abstract":"<div><p>Crowdfunding, as enabled by donors worldwide, has played a critical role in financially supporting military forces, NGOs, humanitarian groups, and civilians in the Ukraine-Russia Crisis. This global mobilization underscores the evolving dynamics in the modern geopolitical landscape, emphasizing the transformative power of online collective action in fundraising and organizing. This study draws on signaling theory to pinpoint success indicators in crowdfunding for Ukraine projects on GoFundMe. Recognized as an effective explanatory framework, signaling theory is used as it bridges fundraising tactics with donation behavior in crowdfunding contexts. Particularly, the research examines how emotions and semantics contributed to (or hindered) fundraising success through sentiment analysis<span>, topic modeling, and paragraph vectors. Findings revealed that trust showcased in fundraisers’ texts and videos amplified donations. Conversely, expressions of sadness deterred donations. Furthermore, the strategic deployment of an anti-Putin narrative<span> notably enhanced fundraising results, but this strategy was way more likely to be deployed by fundraisers based in the United States. The distinct linguistic patterns of US campaigns were so pronounced that machine learning classifiers could predict the fundraiser’s origin (US vs. non-US) with 82% accuracy based solely on language. Overall, the study sheds light on the importance of emotion regulation and “cheap talk” as functional signaling strategies that facilitate value alignment. It provides new theoretical insights and methodological feasibility of examining how strategic communication affects financial outcomes in crowdfunding.</span></span></p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"87 ","pages":"Article 102086"},"PeriodicalIF":8.5,"publicationDate":"2023-12-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138633457","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-23DOI: 10.1016/j.tele.2023.102084
Sitan Li, Jeongmin Ham, Matthew S. Eastin
Virtual humans’ communication of emotions in social media posts are considered heuristics of human behavior. The current study extends the Cognitive-Functional Model of Emotions to virtual influencers and investigates how social media users engage with virtual human emotions. In an experiment (N = 362), non-emotional and emotional (i.e., happy, sad, and lust) social media posts are examined for their influence on Generation Z and Millennial (18–40 years old) users’ affective responses and subsequent attitudinal and behavioral outcomes within the moderation of eeriness based on the uncanny valley paradigm. Findings indicate affective responses and attitudes are serial mediators between a virtual human’s display of emotion and social media users’ behavioral intentions, and eeriness was a significant moderator. Lust has the strongest effect, followed by happiness, sadness, and no emotion. This research elevates the Cognitive-Functional Model to discrete virtual human emotions with approach tendencies. Implications for understanding the impact of virtual humans’ emotions and sexual appeal on social media users’ engagement are discussed.
虚拟人在社交媒体帖子中的情感交流被认为是人类行为的启发式。本研究将情绪的认知功能模型扩展到虚拟影响者,并调查社交媒体用户如何与虚拟人的情绪互动。在一项实验中(N = 362),研究了非情感性和情感性(即快乐、悲伤和欲望)社交媒体帖子对 Z 世代和千禧一代(18-40 岁)用户情感反应的影响,以及在基于不可思议谷范式的 "阴森恐怖 "调节范围内的后续态度和行为结果。研究结果表明,情感反应和态度是虚拟人情感展示与社交媒体用户行为意图之间的连续中介,而 "阴森恐怖 "是一个重要的调节因素。欲望的影响最大,其次是快乐、悲伤和无情感。这项研究将认知-功能模型提升到了具有接近倾向的离散虚拟人情感。本文讨论了了解虚拟人的情感和性吸引力对社交媒体用户参与的影响的意义。
{"title":"Social media users’ affective, attitudinal, and behavioral responses to virtual human emotions","authors":"Sitan Li, Jeongmin Ham, Matthew S. Eastin","doi":"10.1016/j.tele.2023.102084","DOIUrl":"https://doi.org/10.1016/j.tele.2023.102084","url":null,"abstract":"<div><p>Virtual humans’ communication of emotions in social media posts are considered heuristics of human behavior. The current study extends the Cognitive-Functional Model of Emotions to virtual influencers and investigates how social media users engage with virtual human emotions. In an experiment (<em>N</em> = 362), non-emotional and emotional (i.e., happy, sad, and lust) social media posts are examined for their influence on Generation Z and Millennial (18–40 years old) users’ affective responses and subsequent attitudinal and behavioral outcomes within the moderation of eeriness based on the uncanny valley paradigm. Findings indicate affective responses and attitudes are serial mediators between a virtual human’s display of emotion and social media users’ behavioral intentions, and eeriness was a significant moderator. Lust has the strongest effect, followed by happiness, sadness, and no emotion. This research elevates the Cognitive-Functional Model to discrete virtual human emotions with approach tendencies. Implications for understanding the impact of virtual humans’ emotions and sexual appeal on social media users’ engagement are discussed.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"87 ","pages":"Article 102084"},"PeriodicalIF":8.5,"publicationDate":"2023-11-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138570196","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-23DOI: 10.1016/j.tele.2023.102085
Junghwan Kim , Jinhyung Lee , Kee Moon Jang , Ismini Lourentzou
The potential of Generative AI, such as ChatGPT, has sparked discussions among researchers and the public. This study empirically explores the capabilities and limitations of ChatGPT, specifically its portrayal of environmental justice issues. Using OpenAI’s ChatGPT API, we asked ChatGPT (GPT-4) to answer questions about environmental justice issues in 3,108 counties in the contiguous United States. Our findings suggest that ChatGPT provides a general overview of environmental justice issues. Consistent with research, ChatGPT appears to acknowledge the disproportionate distribution of environmental pollutants and toxic materials in low-income communities and those inhabited by people of color. However, our results also highlighted ChatGPT’s shortcomings in detailing specific local environmental justice issues, particularly in disadvantaged (e.g., rural and low-income) counties. For instance, ChatGPT could not provide information on local-specific environmental justice issues for 2,593 of 3,108 counties (83%). The results of the binary logistic regression model revealed that counties with lower population densities, higher percentages of white population, and lower incomes are less likely to receive local-specific responses from the ChatGPT. This could indicate a potential regional disparity in the volume and quality of training data, hinting at geographical biases. Our findings offer insights and implications for educators, researchers, and AI developers.
{"title":"Exploring the limitations in how ChatGPT introduces environmental justice issues in the United States: A case study of 3,108 counties","authors":"Junghwan Kim , Jinhyung Lee , Kee Moon Jang , Ismini Lourentzou","doi":"10.1016/j.tele.2023.102085","DOIUrl":"https://doi.org/10.1016/j.tele.2023.102085","url":null,"abstract":"<div><p>The potential of Generative AI, such as ChatGPT, has sparked discussions among researchers and the public. This study empirically explores the capabilities and limitations of ChatGPT, specifically its portrayal of environmental justice issues. Using OpenAI’s ChatGPT API, we asked ChatGPT (GPT-4) to answer questions about environmental justice issues in 3,108 counties in the contiguous United States. Our findings suggest that ChatGPT provides a general overview of environmental justice issues. Consistent with research, ChatGPT appears to acknowledge the disproportionate distribution of environmental pollutants and toxic materials in low-income communities and those inhabited by people of color. However, our results also highlighted ChatGPT’s shortcomings in detailing specific local environmental justice issues, particularly in disadvantaged (e.g., rural and low-income) counties. For instance, ChatGPT could not provide information on local-specific environmental justice issues for 2,593 of 3,108 counties (83%). The results of the binary logistic regression model revealed that counties with lower population densities, higher percentages of white population, and lower incomes are less likely to receive local-specific responses from the ChatGPT. This could indicate a potential regional disparity in the volume and quality of training data, hinting at geographical biases. Our findings offer insights and implications for educators, researchers, and AI developers.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"86 ","pages":"Article 102085"},"PeriodicalIF":8.5,"publicationDate":"2023-11-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138448365","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}