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Am I watching or being watched? Exploring the selective disclosure paradox in users’ self-censorship to dataveillance awareness in video recommender systems 我是在看还是被看?探索视频推荐系统中用户自我审查对数据监控意识的选择性披露悖论
IF 7.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2025-02-15 DOI: 10.1016/j.tele.2025.102253
Jooyoung Kim, Hangjung Zo
In today’s rapidly evolving digital media landscape, video recommender systems have become central to enhancing user experiences by delivering personalized content. However, they also raise significant concerns about dataveillance—the continuous monitoring of user behavior. This study examines the complex relationship between dataveillance awareness, privacy concerns, perceived value of information disclosure, protective intentions, and self-censorship in video recommender systems. Using structural equation modeling based on data from an online scenario-based experiment (N = 385), our findings reveal that heightened dataveillance awareness significantly increases privacy concerns and diminishes the perceived value of sharing information. These privacy concerns drive users toward protective behaviors, such as self-censorship. Notably, the study reveals a selective disclosure paradox: where users are more likely to engage in self-censorship when they perceive their shared information as valuable, but when they become more aware of being monitored (dataveillance), they start to see their information as less valuable, which makes them less likely to self-censor. Grounded in privacy calculus and protection motivation theories, this research underscores the chilling effect of dataveillance and presents a comprehensive model that explains how perceived privacy risks shape user engagement. By shedding light on unconscious behaviors that may hinder recommender systems’ ability to optimize their algorithms, the findings offer both theoretical insights into digital user behavior and practical recommendations for designing systems that balance personalization with subtle management of perceived disclosure value, ultimately reducing self-censorship.
在当今快速发展的数字媒体环境中,视频推荐系统已经成为通过提供个性化内容来增强用户体验的核心。然而,它们也引起了对数据监控的重大关注,即对用户行为的持续监控。本研究考察了视频推荐系统中数据监控意识、隐私问题、信息披露的感知价值、保护意图和自我审查之间的复杂关系。利用基于在线场景实验数据(N = 385)的结构方程建模,我们的研究结果表明,数据监控意识的增强显著增加了隐私问题,并降低了共享信息的感知价值。这些对隐私的担忧促使用户采取保护行为,比如自我审查。值得注意的是,该研究揭示了一个选择性披露悖论:当用户认为他们共享的信息有价值时,他们更有可能进行自我审查,但当他们更加意识到自己被监控(数据监控)时,他们开始认为自己的信息不那么有价值,这使得他们不太可能进行自我审查。本研究以隐私微积分和保护动机理论为基础,强调了数据监控的寒蝉效应,并提出了一个全面的模型,解释了感知隐私风险如何影响用户参与度。通过揭示可能阻碍推荐系统优化算法的无意识行为,研究结果为数字用户行为提供了理论见解,并为设计平衡个性化与感知披露价值的微妙管理的系统提供了实用建议,最终减少了自我审查。
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引用次数: 0
Traumatizing, growing, or both? Exploring the role of social media in communal coping during vicarious traumatization 创伤,成长,还是两者兼而有之?探索社交媒体在替代性创伤期间的公共应对中的作用
IF 7.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2025-02-12 DOI: 10.1016/j.tele.2025.102251
Geyi Wang , Jo-Yun Li , Yeunjae Lee
Social media now plays a vital role in disseminating information about traumatic events, leading to vicarious traumatization that individuals do not directly experience. However, social media platforms also provide individuals opportunities for coping with stressors. To understand how coping strategies extend beyond individual level in the face of widespread vicarious traumatization on social media, this study adopts the communal coping theory and the theoretical model of communal coping (ETMCC) to explore individuals’ perception and coping mechanisms. Specifically, our research focuses on the Itaewon crowd crush as a case study to examine how social media vicarious traumatization can serve as a stressor, eliciting communal coping process. This study surveyed 410 Koreans, with an average age of 28.8, who regularly use social media. The results support the applicability of the ETMCC framework in the context of vicarious traumatization, showing social media’s dual role in both triggering and alleviating trauma. Participants engaged in various social media coping strategies and perceived communal coping through online interactions. The findings highlight how social media behaviors can foster posttraumatic growth, offering valuable insights for community recovery after trauma.
社交媒体现在在传播有关创伤事件的信息方面发挥着至关重要的作用,导致个人没有直接经历的间接创伤。然而,社交媒体平台也为个人提供了应对压力源的机会。为了了解面对社交媒体上广泛存在的替代性创伤,应对策略是如何超越个体层面的,本研究采用共同应对理论和共同应对理论模型(ETMCC)来探讨个体的感知和应对机制。具体而言,我们的研究重点是梨泰院人群挤压事件作为一个案例研究,以检验社交媒体替代创伤如何作为压力源,引发公共应对过程。此次调查对象是410名平均年龄为28.8岁、经常使用社交媒体的韩国人。研究结果支持了ETMCC框架在替代性创伤情境下的适用性,显示了社交媒体在触发和缓解创伤方面的双重作用。参与者参与各种社交媒体应对策略,并通过在线互动感知社区应对。研究结果强调了社交媒体行为如何促进创伤后的成长,为创伤后的社区恢复提供了有价值的见解。
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引用次数: 0
Populist radical-right attitudes, media trust, and social media reliance: Combining survey and tracking data to investigate predictors of online exposure to disinformation 民粹主义极右翼态度、媒体信任和社交媒体依赖:结合调查和跟踪数据来调查在线接触虚假信息的预测因素
IF 7.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2025-02-11 DOI: 10.1016/j.tele.2025.102250
Clara Christner , Mykola Makhortykh , Teresa Gil-Lopez
Despite the conceptual affinity of right-wing populism and disinformation, we know little about whether populist radical-right (PRR) attitudes impact exposure to disinformation online. Previous research indicates that individual characteristics and media use affect the likelihood of being exposed to (more) disinformation. However, few studies examined the effect of PRR attitudes on exposure to disinformation. Further, previous studies show limitations with regard to the measurement of actual online exposure to disinformation. For this study, we used a novel approach to understand how PRR attitudes, media trust and social media usage affect online exposure to disinformation in the beginning of the corona pandemic. We combined survey and tracking data on individual online information behavior of N = 594 participants from Germany. To identify disinformation in the tracking data, we developed a hybrid machine-human approach combining automated classification of disinformation with hand-coding. Findings show very low average online exposure to disinformation, but high concentration among a small group of individuals and websites. Higher levels of PRR attitudes, trust in non-traditional media, reliance on social media for political information, and lower levels of education predicted a higher online exposure to disinformation.
尽管右翼民粹主义和虚假信息在概念上很接近,但我们对民粹激进右翼(PRR)的态度是否会影响网络虚假信息的接触知之甚少。以往的研究表明,个人特征和媒体使用会影响接触(更多)虚假信息的可能性。然而,很少有研究探讨了激进右翼分子的态度对接触虚假信息的影响。此外,以往的研究在测量网上实际接触虚假信息的情况方面也存在局限性。在本研究中,我们采用了一种新颖的方法来了解在日冕大流行初期,PRR 的态度、媒体信任度和社交媒体的使用是如何影响网络虚假信息曝光的。我们结合了对德国 N = 594 名参与者的个人在线信息行为的调查和跟踪数据。为了识别跟踪数据中的虚假信息,我们开发了一种机器-人工混合方法,将虚假信息的自动分类与手工编码相结合。研究结果表明,虚假信息的平均在线曝光率很低,但却高度集中于一小部分个人和网站。较高的政治关系态度、对非传统媒体的信任、对社交媒体政治信息的依赖以及较低的教育水平都预示着较高的虚假信息在线曝光率。
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引用次数: 0
Who wants to be a YouTuber? Personality traits predict the desire to become a social media influencer 谁想成为YouTuber?性格特征可以预测成为社交媒体影响者的愿望
IF 7.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2025-02-06 DOI: 10.1016/j.tele.2025.102248
Michal Misiak , Arkadiusz Urbanek , Tomasz Frackowiak , Piotr Sorokowski
The rise of social media influencing as a career path has sparked both public interest and concern, particularly regarding young people's aspirations. This study investigated how personality traits influence the motivation to become a social media influencer among young adults in Poland (n = 362) and the United Kingdom (n = 411). We examined the Big Five personality traits, narcissism, and histrionism as potential predictors of influencer career aspirations. Participants (N = 773, aged 16–17) completed personality assessments and rated their motivation to pursue various professions. Hierarchical regression analyses revealed that higher levels of extraversion, narcissism, and histrionism were positively associated with motivation to become a social media influencer, while conscientiousness exhibited an inconsistent negative association. Country-specific analyses indicated that narcissism was a significant predictor in Poland, whereas extraversion, conscientiousness, and histrionism were significant predictors in the UK. These findings highlight the interplay between personality and career aspirations in the digital age. While pursuing influencer careers may offer opportunities for self-expression that appeal to certain personality types, it also poses psychological risks, particularly for individuals high in narcissism and histrionism. These results have implications for career counselling and mental health professionals, supporting young adults navigating the new professional landscape.
社交媒体影响力作为职业道路的兴起,引发了公众的兴趣和担忧,尤其是对年轻人的抱负。本研究调查了波兰(n = 362)和英国(n = 411)的年轻人的性格特征如何影响他们成为社交媒体影响者的动机。我们研究了五大人格特质、自恋和历史主义作为影响者职业抱负的潜在预测因素。参与者(N = 773,年龄在16-17岁之间)完成了性格评估,并对他们从事不同职业的动机进行了评分。层次回归分析显示,较高水平的外向性、自恋性和历史感与成为社交媒体影响者的动机呈正相关,而尽责性则表现出不一致的负相关。具体国家的分析表明,自恋是波兰的显著预测因素,而外向性、尽责性和表演主义是英国的显著预测因素。这些发现突出了数字时代个性与职业抱负之间的相互作用。虽然追求网红职业可能会为某些性格类型的人提供自我表达的机会,但它也会带来心理风险,尤其是对那些高度自恋和历史主义的人来说。这些结果对职业咨询和心理健康专业人员有启示,支持年轻人在新的职业环境中导航。
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引用次数: 0
Nurture over nature? The effects of inferred personality traits and structural social capital on individual resilience 后天培养胜过自然?推断性人格特质和结构性社会资本对个体心理弹性的影响
IF 7.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2025-02-04 DOI: 10.1016/j.tele.2025.102249
Fengjiao Zhang , Zhao Pan , Bingli Luo , Qian Hu
Due to increasing pressures from work, family, and society, mental health problems have become an urgent challenge in recent years. Individual resilience—a person’s capacity to cope with considerable change, adversity, or risk—can help decrease the likelihood of mental health problems and recover to a healthy state quickly. Despite its importance for individuals’ mental health, resilience has not received enough attention in the literature. Therefore, using the Myers-Briggs Type Indicator (MBTI), we aim to investigate the influence of personality traits on individual resilience in the mental health context. Meanwhile, based on trait activation theory, we consider the structural social capital as a trait-relevant situational cue and explore its moderating effect on the relationship between personality traits and individual resilience. We trained a deep learning model to infer a user’s personality traits from user-generated textual content, constructed a rule-based algorithm to evaluate individual resilience, and used social network analysis to measure structural social capital. And then we tested our hypotheses using a pooled regression model based on panel data. The results indicated that higher individual resilience is related to higher extroversion, feeling, and perceiving relevant personality traits. Introverts and judgers become more resilient when structural social capital is present. Our findings reveal the important role that personality traits (nature) and structural social capital (nurture) play in shaping and influencing individual resilience. The study offers valuable insights for community managers to identify potential users with low levels of resilience and give them extra care and help.
近年来,由于来自工作、家庭和社会的压力越来越大,心理健康问题已成为一个紧迫的挑战。个人适应力——一个人应对重大变化、逆境或风险的能力——有助于减少心理健康问题的可能性,并迅速恢复到健康状态。尽管弹性对个人心理健康很重要,但在文献中并没有得到足够的重视。因此,本研究采用MBTI (Myers-Briggs Type Indicator)研究心理健康背景下人格特质对个体心理弹性的影响。同时,基于特质激活理论,我们将结构性社会资本视为与特质相关的情境线索,并探讨其在人格特质与个体弹性关系中的调节作用。我们训练了一个深度学习模型来从用户生成的文本内容中推断用户的个性特征,构建了一个基于规则的算法来评估个人弹性,并使用社会网络分析来衡量结构性社会资本。然后,我们使用基于面板数据的混合回归模型来检验我们的假设。结果表明,较高的个体弹性与较高的外向性、感觉和感知相关人格特质相关。当结构性社会资本存在时,内向者和判断者变得更有弹性。我们的研究结果揭示了人格特质(自然)和结构性社会资本(后天)在塑造和影响个体弹性方面的重要作用。该研究为社区管理者提供了有价值的见解,以识别低弹性水平的潜在用户,并给予他们额外的照顾和帮助。
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引用次数: 0
Overloaded yet addicted? A meta-analysis of the outcomes of social media overload 超负荷还是上瘾?对社交媒体超载结果的荟萃分析
IF 7.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2025-02-03 DOI: 10.1016/j.tele.2025.102247
Olli Tyrväinen , Henri Pirkkalainen , Markus Salo , Heikki Karjaluoto
This meta-analysis advances the understanding of social media overload’s dimensions and outcomes. Drawing from the transactional view of technostress and the theory on self-regulation, it theorizes the role played by four dimensions of social media overload —information, social, communication, and system feature overload. Linked to exhaustion and addiction, these dimensions affect self-regulation. Although exhaustion reduces work performance and increases the intention to discontinue social media use, addiction decreases the discontinuance intention and hinders work performance. The study contributes to the information systems literature with an improved understanding of the relation between two literature streams—technostress and information technology addiction.
这一荟萃分析促进了对社交媒体超载的维度和结果的理解。从技术压力的交易观和自我调节理论出发,对社交媒体超载的四个维度——信息超载、社交超载、沟通超载和系统特征超载——所起的作用进行了理论分析。这些维度与疲惫和成瘾有关,影响自我调节。虽然疲劳降低了工作绩效,增加了停止使用社交媒体的意愿,但成瘾降低了停止使用社交媒体的意愿,阻碍了工作绩效。本研究对资讯系统文献有贡献,增进了对技术压力与资讯技术成瘾这两种文献流之间关系的理解。
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引用次数: 0
Artificial humanity: A multi-method exploration of user responses to AI influencer affordances in short video platform 人工人性:短视频平台中用户对AI网红启示反应的多方法探索
IF 7.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2025-02-02 DOI: 10.1016/j.tele.2025.102245
Crystal T. Lee , Yung-Cheng Shen
The advent of social media has led to the emergence of AI influencers. However, research on how affordances by AI influencers shape consumer perceptions remains limited. We addressed this gap by conducting a text-mining analysis of 12,467 user comments on social media related to AI influencers. In addition, we surveyed 978 followers of AI influencers, employing structural equation modeling (SEM) to delineate the affordances of AI influencers. The thematic analysis extracted four key AI affordances, namely modality, autonomy, guidance, and interactivity, that positively shape AI influencers’ perceived humanness and trust, which in-turn drives purchase intention and active engagement. These findings offer multi-method evidence on how the strategic use of AI affordances shapes consumer perceptions and behaviors in human-AI interactions.
社交媒体的出现导致了人工智能影响者的出现。然而,关于人工智能影响者的能力如何影响消费者观念的研究仍然有限。我们通过对社交媒体上与人工智能影响者相关的12467条用户评论进行文本挖掘分析,解决了这一差距。此外,我们调查了978名人工智能影响者的追随者,采用结构方程模型(SEM)来描述人工智能影响者的启示。主题分析提取了四个关键的人工智能功能,即模式、自主性、指导性和互动性,它们积极塑造了人工智能影响者感知到的人性和信任,进而推动了购买意愿和积极参与。这些发现为人工智能功能的战略使用如何影响人类与人工智能交互中的消费者感知和行为提供了多方法证据。
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引用次数: 0
How emojis and relationships shape sarcasm perception in computer-mediated communication 表情符号和人际关系如何在计算机媒介交流中塑造讽刺感知
IF 7.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2025-02-01 DOI: 10.1016/j.tele.2025.102242
Qiaoyi Xue , Yu-Chi Lee
Previous studies have reported that the ‘Wink’ emoji
is considered an effective indicator of sarcasm in computer-mediated communication. However, few studies have compared the effects of different emojis on perceptions of sarcasm and available information about how emojis and relationships jointly affect perceptions of sarcasm. Thus, this study investigates how emojis and sender-receiver relationships influence the perception of sarcasm in ambiguous texts, whether positive or negative. A total of 127 Chinese participants rated sarcasm, unfriendliness, and humour across 36 communication scenarios (six emojis × three relationships × two sentence valences). The three-way analysis of variance results indicated that the use of the ‘Unamused’ emoji
significantly affects the sarcasm perception and emotional responses to ambiguous text replies, where it is an effective indicator of sarcastic criticism. The use of the ‘Wink’ emoji
affects sarcasm perceptions and emotional responses to ambiguous messages. In Eastern cultures, using a ‘Wink’ emoji
in positive ambiguous replies tends to reduce the sarcastic tone, which contrasts with the findings from Western contexts. The ‘Tears of joy’
, ‘Smirk’
, and ‘Smiling’
emojis provide only limited enhancement, resulting in ambiguous interpretations. In addition, the effects of relationship and sentence valence were significant for emotional perception. These findings may support clearer communication and more harmonious relationships.
以往的研究表明,在以计算机为媒介的交流中,"眨眼 "表情符号被认为是讽刺意味的有效指标。然而,很少有研究比较过不同表情符号对讽刺感知的影响,也很少有研究提供关于表情符号和人际关系如何共同影响讽刺感知的信息。因此,本研究探讨了表情符号和发件人与收件人之间的关系如何影响对含混文本中讽刺意味的感知,无论是正面的还是负面的。共有 127 名中国受试者对 36 个交流场景(6 个表情符号 × 3 种关系 × 2 种句子价值)中的讽刺、不友好和幽默进行了评分。三因素方差分析结果表明,使用 "不开心 "表情符号会显著影响对暧昧文本回复的讽刺感知和情绪反应,它是讽刺性批评的有效指标。眨眼 "表情符号的使用会影响对含糊信息的讽刺感知和情感反应。在东方文化中,在正面的模棱两可的回复中使用 "眨眼 "表情符号往往会减少讽刺的语气,这与西方的研究结果形成了鲜明的对比。喜极而泣"、"傻笑 "和 "微笑 "表情符号只能提供有限的增强效果,从而导致模棱两可的解释。此外,关系和句子效价对情绪感知的影响也很显著。这些发现可能有助于更清晰的沟通和更和谐的关系。
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引用次数: 0
Trust in AI chatbots: A systematic review 对人工智能聊天机器人的信任:系统回顾
IF 7.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2025-02-01 DOI: 10.1016/j.tele.2025.102240
Sheryl Wei Ting Ng , Renwen Zhang
Advancements in artificial intelligence (AI) have enabled increasingly natural and human-like interactions with conversational agents (chatbots). However, the processes and outcomes of trust in AI chatbots remain underexplored. This study provides a systematic review of how trust in AI chatbots is defined, operationalised, and studied, synthesizing factors influencing trust development and its outcomes. An analysis of 40 articles revealed notable variations and inconsistencies in trust conceptualisations and operationalisations. Predictors of trust are categorized into five groups: user, machine, interaction, social, and context-related factors. Trust in AI chatbots leads to diverse outcomes that span affective, relational, behavioural, cognitive, and psychological domains. The review underscores the need for longitudinal studies to better understand the dynamics and boundary conditions of trust development. These findings offer valuable insights for advancing human–machine communication (HMC) research and informing the design of trustworthy AI systems.
人工智能(AI)的进步使人们与对话代理(聊天机器人)之间的互动越来越自然,越来越像人与人之间的互动。然而,人工智能聊天机器人的信任过程和结果仍未得到充分探索。本研究对如何定义、操作和研究人工智能聊天机器人中的信任进行了系统回顾,综合了影响信任发展及其结果的因素。对 40 篇文章的分析表明,信任概念和操作方法存在明显的差异和不一致。信任的预测因素分为五类:用户、机器、交互、社会和情境相关因素。对人工智能聊天机器人的信任会导致情感、关系、行为、认知和心理领域的各种结果。综述强调了进行纵向研究的必要性,以便更好地了解信任发展的动态和边界条件。这些发现为推进人机交流(HMC)研究和设计值得信赖的人工智能系统提供了宝贵的见解。
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引用次数: 0
The pursuit of online misinformation literacy: Understanding age-varying competence for misinformation recognition 网络错误信息素养的追求:理解错误信息识别的年龄变化能力
IF 7.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2025-02-01 DOI: 10.1016/j.tele.2024.102228
Junyeong Lee , Jung Lee , Jinyoung Min
Addressing online misinformation has become increasingly critical due to the widespread use of the Internet and social media. However, studies show conflicting results regarding competencies in recognizing misinformation across different age groups; thus, initiatives for misinformation literacy have not been as effective as anticipated. To reconcile this conflict and provide a strategy for supporting misinformation literacy, this study aims to explore how perceived competence in recognizing misinformation—comprising confidence and endeavor —varies among age groups and what factors influence this competence. Using data from a media panel survey in South Korea involving 9,060 participants, we found that younger adults exhibit higher confidence and endeavors in recognizing misinformation compared to older adults. Additionally, factors such as smart device usage capability and critical attitudes toward media content significantly influence misinformation recognition across all age groups, with varying impacts. Notably, social media use has contrasting effects as it decreases younger adults’ confidence and endeavors in misinformation recognition but enhances older adults’ confidence. Our findings provide key insights into the age-specific challenges and factors shaping misinformation literacy, emphasizing the importance of tailored educational programs that consider the diverse needs and behaviors of various age groups. These insights can help enhance the effectiveness of misinformation literacy initiatives in the digital age.
由于互联网和社交媒体的广泛使用,处理在线错误信息变得越来越重要。然而,研究表明,不同年龄段的人在识别错误信息方面的能力存在矛盾;因此,错误信息扫盲的举措并没有像预期的那样有效。为了调和这一冲突,并提供支持错误信息素养的策略,本研究旨在探讨识别错误信息的感知能力(包括信心和努力)在不同年龄组之间的差异,以及影响这种能力的因素。使用韩国媒体小组调查的数据,涉及9060名参与者,我们发现,与老年人相比,年轻人在识别错误信息方面表现出更高的信心和努力。此外,智能设备使用能力和对媒体内容的批判态度等因素显著影响所有年龄组的错误信息识别,影响程度各不相同。值得注意的是,社交媒体的使用产生了相反的效果,它降低了年轻人的信心,并努力识别错误信息,但却增强了老年人的信心。我们的研究结果为特定年龄的挑战和形成错误信息素养的因素提供了关键见解,强调了考虑不同年龄组不同需求和行为的量身定制教育计划的重要性。这些见解有助于提高数字时代错误信息扫盲举措的有效性。
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引用次数: 0
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Telematics and Informatics
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