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Board Gender Diversity and CSR Performance: Do Societal Harmony/Mastery Orientation and Cultural Tightness‐Looseness Matter? 董事会性别多样性与企业社会责任绩效:社会和谐/管理导向和文化松紧是否重要?
IF 5.6 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-05-21 DOI: 10.1111/1467-8551.12834
Ghulam Mustafa, Ishwar Khatri
The purpose of this study is two‐fold: (1) to investigate the moderating effect of the cultural value orientation of harmony/mastery on the relationship between board gender diversity (BGD) and corporate social responsibility (CSR) performance; and (2) to examine further whether cultural tightness amplifies the moderating effect of harmony/mastery orientation. Using a sample of 5135 firms across 25 countries during the period 2002–2021, our interaction model run with panel regression showed that the association between BGD and CSR performance is positively (negatively) moderated by harmony (mastery) orientation. Moreover, our test of a three‐way interaction among BGD, harmony (mastery), and cultural tightness–looseness on CSR performance revealed that the moderating effect of harmony (mastery) orientation is amplified when cultural tightness increases. The findings suggest that harmony/mastery orientation matters more for the effects of BGD on firm CSR performance under tight cultural conditions. We discuss the theoretical and practical implications of the study.
本研究的目的有二:(1)研究和谐/大师文化价值取向对董事会性别多元化(BGD)与企业社会责任(CSR)绩效之间关系的调节作用;(2)进一步研究文化紧密性是否会放大和谐/大师取向的调节作用。我们以 2002-2021 年间 25 个国家的 5135 家公司为样本,通过面板回归运行互动模型,结果表明董事会性别多样性与企业社会责任绩效之间的关系受到和谐(主人翁)导向的正向(负向)调节。此外,我们还检验了 BGD、和谐(精通)和文化松紧度对企业社会责任绩效的三方交互作用,结果显示,当文化松紧度增加时,和谐(精通)导向的调节作用会放大。研究结果表明,在文化严密性条件下,和谐/精通导向对企业社会责任绩效的影响更为重要。我们讨论了本研究的理论和实践意义。
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引用次数: 0
The Puzzle of UK (Under‐) Investment: Is Investment Short‐Termism Just a Supply‐Side Problem in Capital Markets? 英国(投资不足)之谜:投资短期化只是资本市场的供方问题吗?
IF 5.6 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-05-16 DOI: 10.1111/1467-8551.12833
Marc Cowling, Nicholas Wilson
Investors and financial market intermediaries have been blamed for under‐investment, low growth and low rates of innovation in the UK, with their behaviour being attributed to short‐termism. Various reasons for short‐termism have been identified, including undervaluing long‐term earnings, increased financial obstacles associated with longer investment horizons, and the adoption of financial control systems to meet investors’ demands for quarterly earnings reports. As a result, firms may opt for suboptimal short‐term investment projects while neglecting potentially valuable long‐term initiatives. Most research has focused on large corporates, which constitute a small fraction of the economy and involve multiple stakeholders. There is a significant knowledge gap regarding small owner‐managed firms that rely primarily on internal financing and bank debt for investment. Our study fills this gap by analysing a comprehensive UK finance and investment decision‐making survey of 1501 firms across all classes. The survey reveals that investment appraisal relies on a ‘payback’ period. We find that 58.8% of firms choose a payback period of 3 years or less, with shorter payback periods more prominent among the smallest firms. This suggests that financial frictions impact the investment behaviour of the smallest firms, while shareholder‐driven short‐termism influences the largest firms but only in relation to research and development projects.
投资者和金融市场中介机构一直被指责为英国投资不足、低增长和低创新率的罪魁祸首,其行为被归咎于短期主义。造成短期行为的原因多种多样,包括低估长期收益、投资期限延长导致财务障碍增加,以及采用财务控制系统以满足投资者对季度收益报告的要求。因此,企业可能会选择次优的短期投资项目,而忽视可能有价值的长期项目。大多数研究都集中于大型企业,这些企业只占经济总量的一小部分,并涉及多个利益相关者。对于主要依靠内部融资和银行债务进行投资的小型所有者管理企业,还存在着巨大的知识空白。我们的研究通过分析英国对 1501 家各类企业进行的金融和投资决策综合调查,填补了这一空白。调查显示,投资评估依赖于 "投资回收期"。我们发现,58.8% 的企业选择 3 年或更短的投资回收期,而较短的投资回收期在规模最小的企业中更为突出。这表明,金融摩擦影响了最小企业的投资行为,而股东驱动的短期主义影响了最大企业,但仅涉及研发项目。
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引用次数: 0
Problems in Dealing with Problems: How Breakdowns in Corrective Culture Lead to Institutional Failure 处理问题中的问题:矫正文化的崩溃如何导致机构失败
IF 5.6 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-05-16 DOI: 10.1111/1467-8551.12828
E. J. Hald, Alex Gillespie, T. Reader
Although research investigating how organizational culture contributes to institutional failure has extensively conceptualized the causal factors (e.g. norms for behaving unsafely), how culture prevents such problems from being corrected is less well theorized. We synthesize theory on accidents, resilience and reliability and organizational learning to develop a conceptual model of ‘corrective culture’. This relates to distributed norms and behaviours for three interconnected elements: the detection of problems (‘identification’), appreciation of their meaning (‘interpretation’) and responses to prevent harm (‘action’). To investigate the model, and its role in institutional failure, we combined natural language processing and qualitative analysis to examine 54 UK public inquiries published during 1990–2020. Our mixed‐methods analysis found that distributed malfunctions in identifying, interpreting and acting on problems cause a breakdown in organizations’ ‘corrective loops’, which enables originating problems to compound and grow (e.g. risky, unsafe or poor conduct) and cause an institutional failure. We theorize that double‐loop learning is required to prevent this, whereby strong and unambiguous feedback compels organizations to acknowledge and address their problems in dealing with problems, thus enabling them to correctly identify, interpret and act on originating issues and thus prevent a spiral into failure.
尽管有关组织文化如何导致制度失效的研究已广泛地将致因因素(如不安全行为的规范)概念化,但对文化如何防止此类问题得到纠正的理论研究却较少。我们综合了有关事故、复原力和可靠性以及组织学习的理论,建立了 "纠正文化 "的概念模型。该模型涉及三个相互关联要素的分布式规范和行为:发现问题("识别")、理解问题的含义("解释")以及防止伤害的应对措施("行动")。为了研究该模型及其在机构失灵中的作用,我们结合自然语言处理和定性分析,对 1990-2020 年间发表的 54 篇英国公共调查报告进行了研究。我们的混合方法分析发现,在发现问题、解释问题和采取行动的过程中出现的分布式故障会导致组织的 "纠正循环 "崩溃,从而使源头问题(如风险、不安全或不良行为)复杂化、扩大化,并导致机构失灵。我们的理论是,要防止出现这种情况,就必须进行双环学习,即通过强有力的、明确的反馈,迫使组织承认并解决其在处理问题时存在的问题,从而使其能够正确识别、解释源头问题并采取行动,从而防止陷入失败的恶性循环。
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引用次数: 0
The Rise of Human–Machine Collaboration: Managers’ Perceptions of Leveraging Artificial Intelligence for Enhanced B2B Service Recovery 人机协作的崛起:管理者对利用人工智能加强 B2B 服务恢复的看法
IF 5.6 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-05-14 DOI: 10.1111/1467-8551.12829
Nisreen Ameen, Margherita Pagani, Eleonora Pantano, J. Cheah, S. Tarba, Senmao Xia
This research analyses managers’ perceptions of the multiple types of artificial intelligence (AI) required at each stage of the business‐to‐business (B2B) service recovery journey for successful human–AI collaboration in this context. Study 1 is an exploratory study that identifies managers’ perceptions of the main stages of a B2B service recovery journey based on human–AI collaboration and the corresponding roles of the human–AI collaboration at each stage. Study 2 provides an empirical examination of the proposed theoretical framework to identify the specific types of intelligence required by AI to enhance performance in each stage of B2B service recovery, based on managers’ perceptions. Our findings show that the prediction stage benefits from collaborations involving processing‐speed and visual‐spatial AI. The detection stage requires logic‐mathematical, social and processing‐speed AI. The recovery stage requires logic‐mathematical, social, verbal‐linguistic and processing‐speed AI. The post‐recovery stage calls for logic‐mathematical, social, verbal‐linguistic and processing‐speed AI.
本研究分析了管理人员对企业对企业(B2B)服务恢复之旅各阶段所需的多种类型人工智能(AI)的看法,以便在此背景下实现成功的人机协作。研究 1 是一项探索性研究,旨在确定管理人员对基于人机协作的 B2B 服务恢复历程主要阶段的看法,以及人机协作在每个阶段的相应作用。研究 2 对所提出的理论框架进行了实证检验,根据管理人员的认知,确定了人工智能在 B2B 服务恢复的各个阶段提高绩效所需的具体智能类型。我们的研究结果表明,预测阶段得益于涉及处理速度和视觉空间的人工智能协作。检测阶段需要逻辑数学、社交和处理速度型人工智能。恢复阶段需要逻辑-数学、社会、语言-语言和处理速度型人工智能。恢复后阶段需要逻辑-数学、社会、语言-语言和处理速度人工智能。
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引用次数: 0
Surviving Industry Convergence: Ambidexterity via Internal Development, Alliances and Acquisitions 在行业融合中生存:通过内部发展、联盟和收购实现灵活性
IF 5.6 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-05-13 DOI: 10.1111/1467-8551.12832
Tuhin Chaturvedi, Sean T. Hsu, John E. Prescott
Industry convergence (IC), the blurring of boundaries between previously separate industries, is a pervasive phenomenon. The emergence of new products, resources and competitors as a result of IC poses a threat to firm survival. Importantly, IC differs from other contexts of technological change that bear their origin in an emerging technology that may substitute or make obsolete an existing technology. Yet, little is known about how firms may survive IC. We theorize that the degrees to which firms explore or exploit using their growth modes (i.e. internal development, alliances and acquisitions) by emphasizing an ambidextrous posture may affect their likelihood of survival. We hypothesize that a high degree of exploration in internal development and alliances and a high degree of exploitation in acquisitions positively affect the likelihood of firm survival. Our hypotheses received strong support in a sample of 231 firms from a period of IC between the telecommunication equipment and data networking industries between 1989 and 2003. Our study opens a new research frontier on IC by proposing a novel theoretical approach based on examining the ambidexterity within and across growth modes to better understand firm outcomes during IC. It also contributes to research on growth modes.
产业融合(IC)是指以前相互独立的产业之间的界限变得模糊,是一种普遍现象。产业融合导致新产品、新资源和新竞争对手的出现,对企业的生存构成威胁。重要的是,集成电路不同于其他技术变革背景,后者起源于新兴技术,可能取代或淘汰现有技术。然而,人们对企业如何在集成电路中生存却知之甚少。我们的理论是,企业在多大程度上利用其增长模式(即内部发展、联盟和收购)进行探索或利用,强调 "左右逢源 "的姿态,可能会影响其生存的可能性。我们假设,在内部发展和联盟中的高度探索以及在收购中的高度利用会对企业生存的可能性产生积极影响。我们的假设在 1989 年至 2003 年期间电信设备和数据网络行业间的 231 家企业样本中得到了有力的支持。我们的研究开辟了集成电路研究的新领域,提出了一种新颖的理论方法,该方法基于对企业内部和不同增长模式之间的灵活性的研究,从而更好地理解集成电路期间的企业结果。本研究还为有关增长模式的研究做出了贡献。
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引用次数: 0
Reconceptualizing Franchisee Performance: A Configurational Approach in a Base‐of‐the‐Pyramid Context 重新认识特许经营业绩:金字塔底层背景下的配置方法
IF 5.6 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-05-11 DOI: 10.1111/1467-8551.12826
Robert Newbery, Kevin McKague, Pablo Muñoz, Jonathan Kimmitt
This paper proposes and tests a new conceptual framing for franchisee performance that draws on institutional complexity to explore the interaction of corporate, market, and relational logics of performance. Extant research draws on corporate and market logics to explain performance; however, this does not explain individual franchisee performance in complex institutional environments such as Base‐of‐the‐Pyramid (BoP) markets where relational logics may be more important, thereby limiting explanations of how franchisee outlets perform. Drawing on data from a network of 58 franchise outlets in the context of Kenya, we conduct a configurational analysis related to sales outcomes. We leverage fuzzy‐set qualitative comparative analysis (fsQCA) to map out the conditions under which franchisees exhibit higher sales performance. Results show that three distinct configurations can lead to increased sales performance. Our results paint a nuanced picture of combinations of factors that result in franchisee success with relevance to the BoP context and beyond.
本文提出并检验了特许经营业绩的新概念框架,该框架借鉴了制度的复杂性,探讨了业绩的企业、市场和关系逻辑之间的相互作用。现有研究借鉴了企业和市场逻辑来解释绩效;然而,这并不能解释加盟商在金字塔底层(BoP)市场等复杂制度环境中的个人绩效,因为在这些市场中,关系逻辑可能更为重要,从而限制了对加盟店绩效的解释。我们利用肯尼亚 58 个特许经营网点的数据,对销售结果进行了配置分析。我们利用模糊集定性比较分析(fsQCA)来描绘出特许经营商表现出更高销售业绩的条件。结果表明,三种不同的配置可以提高销售业绩。我们的结果描绘出了导致加盟商成功的各种因素组合的细微差别,这些因素组合与 BoP 及其他背景相关。
{"title":"Reconceptualizing Franchisee Performance: A Configurational Approach in a Base‐of‐the‐Pyramid Context","authors":"Robert Newbery, Kevin McKague, Pablo Muñoz, Jonathan Kimmitt","doi":"10.1111/1467-8551.12826","DOIUrl":"https://doi.org/10.1111/1467-8551.12826","url":null,"abstract":"This paper proposes and tests a new conceptual framing for franchisee performance that draws on institutional complexity to explore the interaction of corporate, market, and relational logics of performance. Extant research draws on corporate and market logics to explain performance; however, this does not explain individual franchisee performance in complex institutional environments such as Base‐of‐the‐Pyramid (BoP) markets where relational logics may be more important, thereby limiting explanations of how franchisee outlets perform. Drawing on data from a network of 58 franchise outlets in the context of Kenya, we conduct a configurational analysis related to sales outcomes. We leverage fuzzy‐set qualitative comparative analysis (fsQCA) to map out the conditions under which franchisees exhibit higher sales performance. Results show that three distinct configurations can lead to increased sales performance. Our results paint a nuanced picture of combinations of factors that result in franchisee success with relevance to the BoP context and beyond.","PeriodicalId":48342,"journal":{"name":"British Journal of Management","volume":null,"pages":null},"PeriodicalIF":5.6,"publicationDate":"2024-05-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140940429","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How CEOs can Increase Public Engagement via Microblogs: The Role of CEO Gender and Content Orientation 首席执行官如何通过微博提高公众参与度?首席执行官性别和内容取向的作用
IF 5.6 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-05-10 DOI: 10.1111/1467-8551.12830
Tong Wu, Jonathan Reynolds, Bodo B. Schlegelmilch, Jintao Wu
In the social media era, Chief Executive Officers (CEOs) are increasingly using microblogging sites to communicate with the public. Drawing on schema‐congruity theory and gender egalitarianism, we investigate how CEO gender and work–life content orientation interact to influence public engagement with CEOs on microblogs. Using China as our research setting, we conduct a content analysis of data collected from 63 high‐profile CEOs’ microblogs and four laboratory studies with some 2000 respondents. Our results show that for female CEOs, work‐related content leads to greater engagement than life‐related content; for male CEOs, the effect is reversed. We find that such outcomes are driven by the incongruity between stereotypical gender roles and content orientation, which enhances perceived novelty and audience interest, thus leading to greater engagement. This effect diminishes when the audience has a very high or very low perception of gender equality in their society; or when the audience supports male privilege values personally. Our research provides new theoretical insights for online leadership communication, public engagement and gender research. It also offers useful managerial guidance for executives to effectively leverage the capabilities of social media in engaging with the public.
在社交媒体时代,首席执行官(CEO)越来越多地使用微博网站与公众交流。借鉴图式协调理论和性别平等主义,我们研究了首席执行官的性别和工作-生活内容取向如何相互作用,影响公众与首席执行官在微博上的互动。我们以中国为研究背景,对从 63 位知名 CEO 微博收集到的数据进行了内容分析,并对约 2000 名受访者进行了四项实验室研究。研究结果表明,对于女性 CEO 而言,与工作相关的内容比与生活相关的内容更能提高参与度;对于男性 CEO 而言,效果则相反。我们发现,造成这种结果的原因是刻板的性别角色与内容导向之间的不协调,这种不协调增强了受众的新奇感和兴趣,从而提高了参与度。当受众对社会中的性别平等有很高或很低的认知时,或者当受众个人支持男性特权价值观时,这种效应就会减弱。我们的研究为在线领导力传播、公众参与和性别研究提供了新的理论见解。它还为行政人员有效利用社交媒体的功能与公众互动提供了有用的管理指导。
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引用次数: 0
Playing Politics: An Upper Echelons Perspective on Political Behaviour During Acquisition Decision Making 玩弄政治:从高层角度看采购决策过程中的政治行为
IF 5.6 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-05-08 DOI: 10.1111/1467-8551.12831
Bowen Lou, N. Shepherd, A. Strobl, Florian Bauer
The pre‐deal phase of an acquisition is complex, with high stakes and high uncertainty. Consequently, acquisition decision making can be seen as an inherently political process. While political behaviour is a central concept in organizational theory, and despite its inevitability during acquisition decision making owing to the contested nature of the pre‐deal phase, there is a shortage of theory and evidence concerning the antecedents, consequences and moderators of political behaviour. To address these theoretical shortcomings, we develop and test a theoretical model of political behaviour focusing on the psychological context of the top management team (TMT). We argue that while political behaviour risks undermining acquisition performance, the degree of board involvement during the pre‐deal phase can enable some TMTs to attenuate the damaging effects of political behaviour. Further, we theorize two key antecedents variously fuelling and constraining political behaviour. We contend that while TMT cohesion reduces political behaviour, cognitive diversity increases political behaviour while suppressing the potential for TMT cohesion to prevent political behaviour. We test our theoretical model using a field‐based sample of 109 UK acquisitions, combining multiple informants with objective secondary data.
收购的交易前阶段非常复杂,风险大,不确定性高。因此,收购决策可以被视为一个内在的政治过程。政治行为是组织理论中的一个核心概念,尽管由于交易前阶段的争议性,政治行为在收购决策过程中不可避免,但有关政治行为的前因、后果和调节因素的理论和证据却很缺乏。为了解决这些理论上的不足,我们建立并检验了一个政治行为理论模型,重点关注高层管理团队(TMT)的心理背景。我们认为,虽然政治行为有可能损害收购绩效,但董事会在交易前阶段的参与程度可以使一些 TMT 减轻政治行为的破坏性影响。此外,我们还从理论上提出了助长和制约政治行为的两个关键因素。我们认为,TMT 的凝聚力会减少政治行为,而认知多样性会增加政治行为,同时抑制 TMT 凝聚力防止政治行为的潜力。我们使用 109 个英国收购公司的实地样本,结合多方信息来源和客观的二手数据,对我们的理论模型进行了检验。
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引用次数: 0
Establishing a Recovery Menu to Increase the Resilience of Entrepreneurs 制定恢复菜单,提高企业家的复原力
IF 5.6 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-05-02 DOI: 10.1111/1467-8551.12827
Martina Battisti, J. Jeffrey Gish, Isabella Hatak, Haibo Zhou
Building on the Effort Recovery Model and Conservation of Resources Theory, this study provides new theoretical and empirical insights into how entrepreneurs increase their resilience by engaging in recovery experiences. Employing a longitudinal repeated survey design applied to 346 entrepreneurs, our findings reveal that control is the only recovery experience that directly influences resilience. We also uncover more complex indirect pathways through positive reappraisal and sleep. Overall, the study demonstrates that each recovery experience has a unique relationship with resilience, allowing us to theorize potential underlying mechanisms for how recovery translates into resilience. We offer practical suggestions for effective interventions addressing the recovery paradox in entrepreneurship during times of change and uncertainty.
本研究以 "努力恢复模型 "和 "资源保护理论 "为基础,就创业者如何通过参与恢复体验来增强其复原力提供了新的理论和实证见解。通过对 346 名企业家进行纵向重复调查,我们的研究结果表明,控制是唯一直接影响复原力的复原体验。我们还通过积极的重新评价和睡眠发现了更为复杂的间接途径。总之,这项研究表明,每种恢复体验都与复原力有着独特的关系,这使我们能够从理论上探讨恢复如何转化为复原力的潜在内在机制。我们为在变化和不确定时期针对创业中的恢复悖论进行有效干预提供了实用建议。
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引用次数: 0
Outbound Profit Shifting and the Propensity to Engage in Cross‐Border Acquisitions 利润向外转移与跨国并购倾向
IF 5.6 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-05-01 DOI: 10.1111/1467-8551.12825
Janja A. Tardios, L. Jeremy Clegg
Accountability‐avoiding foreign direct investment (FDI) is a category of financial motives explaining where firms invest and how, yet our grasp of this phenomenon is incomplete. In contrast with tax‐haven FDI, where multinational enterprises (MNEs) invest in a host country to pursue inbound profit shifting, we consider a novel motive – FDI attracted by low host country financial transparency that enables outbound profit shifting (OPS). Cross‐border acquisitions (CBAs) are a takeover route to achieving OPS and global tax optimization. Our empirical context is 39,951 CBAs by 315 acquirers from 26 countries in the 1996–2015 period. We hypothesize and empirically show a positive relationship between OPS and CBAs and the probability that equity ownership of CBAs will be high. We find that the relationship between OPS and CBAs is stronger the more attractive or income unequal the host market, or when the multinational's industry is vertically or horizontally integrated. We attribute the lack of support for our hypothesis that MNEs require in‐house capability to conduct OPS to tax planning consultancies’ services. These findings highlight the role of low financial transparency as a novel locational determinant of OPS‐pursuing FDI and emphasize the distinction between inbound and outbound profit shifting as manifestations of accountability‐avoiding FDI.
规避责任的外国直接投资(FDI)是解释企业投资地点和投资方式的一类金融动机,但我们对这一现象的了解并不全面。与避税型外国直接投资(跨国企业在东道国投资以追求境内利润转移)相比,我们考虑了一种新的动机--东道国金融透明度低所吸引的外国直接投资,从而实现了境外利润转移(OPS)。跨境收购(CBA)是实现 OPS 和全球税收优化的一条收购途径。我们的实证背景是 1996-2015 年间 26 个国家 315 家收购方进行的 39951 次 CBA。我们假设并通过实证证明,OPS 与 CBA 之间存在正相关关系,且 CBA 的股权拥有概率较高。我们发现,东道国市场越有吸引力或收入越不平等,或者跨国公司所在行业是纵向或横向整合时,OPS 与 CBA 之间的关系就越强。我们的假设是,跨国企业需要内部能力来实施 OPS,但这一假设没有得到支持,我们将其归因于税务筹划咨询公司的服务。这些发现凸显了低财务透明度作为追求海外直接投资的新的地点决定因素的作用,并强调了作为规避问责的海外直接投资的表现形式的境内和境外利润转移之间的区别。
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引用次数: 0
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British Journal of Management
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