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A Learning Approach to the Governance of Professionals. Field Experimental Evidence 专业人员治理的学习方法。现场实验证据
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2025-09-09 DOI: 10.1093/jopart/muaf028
Simon Calmar Andersen, Thorbjørn Sejr Guul
Performance management is used by governments worldwide to incentivize professionals in schools and other public organizations. Yet, much research shows that these incentives may generate perverse dysfunctional effects. Based on a Bayesian model of learning, we propose that simply providing professional teachers with performance information— without changing their extrinsic incentives—may be enough to make them update their beliefs about their students and act accordingly. However, measuring performance may itself affect professionals’ behavior, which makes it difficult to isolate the effect of providing performance information. We designed and preregistered a field experiment in which we can isolate the effect of making performance information available to teachers and study how it affects their posterior beliefs and behavior towards the students (N=2028). The results confirm the primary hypothesis and thereby provide indications that information provision itself may be effective in the governance of public organizations.
绩效管理被世界各国政府用来激励学校和其他公共组织的专业人员。然而,许多研究表明,这些激励可能会产生反常的功能失调效应。基于贝叶斯学习模型,我们建议简单地向专业教师提供绩效信息——不改变他们的外在激励——可能足以使他们更新对学生的看法并采取相应的行动。然而,绩效测量本身可能会影响专业人员的行为,这使得提供绩效信息的影响很难孤立。我们设计并预先注册了一个现场实验,在这个实验中,我们可以隔离向教师提供绩效信息的影响,并研究它如何影响他们对学生的后验信念和行为(N=2028)。结果证实了最初的假设,从而提供了信息提供本身可能在公共组织治理中有效的迹象。
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引用次数: 0
Tax Salience and Citizen Evaluation of Government 税收突出与公民对政府的评价
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2025-08-28 DOI: 10.1093/jopart/muaf025
David J Schwegman, Yusun Kim
This paper examines how tax salience—or how aware individuals are of their property tax payments that finance local public services—correlates with citizens’ evaluation of their local government. Drawing on theories of expectation formation for public services and fiscal illusion, we hypothesize that reduced tax salience is associated with lower normative expectations, which will correlate with increased reported satisfaction with their local government and a higher willingness to support additional taxation. Using data from a nationwide survey of homeowners (n = 10,066), we provide evidence of robust correlations between lower tax salience and more positive citizen evaluation of government. This paper contributes to a growing literature in public administration that finds that the design of tax systems, tax complexity, and other factors outside of the control of street-level bureaucrats that provide public services can influence how individuals evaluate a government or public service.
本文考察了税收显著性(或个人对为地方公共服务提供资金的财产税支付情况的了解程度)与公民对地方政府的评价之间的关系。根据公共服务预期形成理论和财政错觉理论,我们假设税收显著性降低与规范性预期降低有关,这将与对当地政府的满意度增加和支持额外税收的更高意愿相关。利用全国范围内对房主的调查数据(n = 10,066),我们提供了证据,证明较低的税收显著性与公民对政府的更积极评价之间存在强大的相关性。这篇论文为越来越多的公共管理文献做出了贡献,这些文献发现,税收制度的设计、税收复杂性以及提供公共服务的基层官僚无法控制的其他因素,会影响个人对政府或公共服务的评价。
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引用次数: 0
Revisiting Coping Mechanisms on the Street-Level: A Systematic Literature Review 重新审视街道层面的应对机制:一个系统的文献综述
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2025-07-12 DOI: 10.1093/jopart/muaf022
Ofek Edri-Peer, Nissim Cohen
Street-level bureaucrats' coping mechanisms are an integral part of their interaction with clients, and as such have received much research attention. Since the last review of the behavioral coping mechanisms adopted by street-level bureaucrats, conducted more than 10 years ago, many researchers have focused on understanding these mechanisms and what influences them. Using the PRISMA model, we conducted a systematic review of 165 studies to update our understanding and explore the manifestations of both old and new coping mechanisms identified in the literature. Moreover, we seek to determine the antecedents of these coping mechanisms. From our findings emerged a new family of coping mechanisms that we call “moving with clients.” These behaviors include intentional efforts to involve clients in the process of service delivery, for example, by deliberating and cooperating with them to achieve the desired policy goals. We find that most street-level bureaucrats’ behaviors are associated with organizational and environmental factors. Personal factors, although highlighted frequently in the literature, are not associated with most coping behaviors.
基层官僚的应对机制是他们与客户互动的一个组成部分,因此受到了很多研究的关注。自10多年前对街头官僚采取的行为应对机制进行上次审查以来,许多研究人员一直致力于理解这些机制及其影响因素。利用PRISMA模型,我们对165项研究进行了系统回顾,以更新我们的理解并探索文献中确定的新旧应对机制的表现。此外,我们试图确定这些应对机制的前因。从我们的发现中出现了一系列新的应对机制,我们称之为“与客户一起移动”。这些行为包括有意地努力让客户参与到服务提供的过程中,例如,通过与他们商议和合作来实现预期的政策目标。我们发现,大多数基层官僚的行为与组织和环境因素有关。个人因素,虽然在文献中经常强调,但与大多数应对行为无关。
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引用次数: 0
Ready, willing, and able? Bureaucratic capacity, slack resources and political control 准备好了,愿意了,有能力了吗?官僚能力、资源松弛和政治控制
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2025-07-12 DOI: 10.1093/jopart/muaf021
Thomas Elston, Yuxi Zhang
Recent research suggests that bureaucratic responsiveness to political preferences may depend as much on organizational capacity as it does on incentive alignment, information recovery, and the strategic interaction of principal and agent. Better-resourced bureaucracies should be more able to comply with new political directions, irrespective of their willingness to do so. But because so much bureaucratic capacity is sunk into implementing the prior policy commitments of current and former principals, responding to new political signals will depend – much more specifically – on agents possessing adequate slack resources. This spare capacity should aid signal detection and program development; decrease hesitance at over-committing to new assignments in volatile environments; and provide resources for implementing changes whilst maintaining prior commitments. Using two-way fixed-effects regression and a novel dataset of 1,430 legislative requests of the UK executive, we confirm that possession of slack resources specifically (rather than organizational capacity generally) significantly increases the likelihood of bureaucracies consenting to make program changes requested by parliament. Agents with slack also commit to more precise timelines for implementation. And survival analysis further reveals that, once committed, bureaucracies with more budgetary slack complete their assignments more expeditiously.
最近的研究表明,官僚对政治偏好的反应可能取决于组织能力,也取决于激励对齐、信息恢复和委托人和代理人的战略互动。资源更充足的官僚机构应该更能顺应新的政治方向,不管他们是否愿意这样做。但是,由于如此多的官僚能力被投入到执行现任和前任领导人先前的政策承诺中,对新的政治信号的反应将更具体地取决于拥有充足闲置资源的机构。这些闲置产能应该有助于信号检测和程序开发;减少在不稳定的环境中过度投入新任务时的犹豫;并在保持先前承诺的同时为实施变更提供资源。使用双向固定效应回归和英国行政部门1,430个立法请求的新数据集,我们确认,特别是拥有闲置资源(而不是一般的组织能力)显着增加了官僚机构同意议会要求的计划变更的可能性。有空闲的代理也会承诺更精确的实施时间表。生存分析进一步揭示,一旦承诺,预算更宽松的官僚机构完成任务的速度更快。
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引用次数: 0
Administrative Overload and Policy Triage: Causal evidence from the Introduction of the Acid Rain Program in the United States 行政超载与政策分类:美国引入酸雨计划的因果证据
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2025-06-27 DOI: 10.1093/jopart/muaf020
Constantin Kaplaner, Christoph Knill, Yves Steinebach
Recent research suggests that additional public policies can sometimes decrease overall policy effectiveness rather than improve the problem-solving capacity of the state. This occurs when new policies are not supported by additional administrative capacities, leading to an overburdened administration. Public authorities handle the increased workload by employing “policy triage,” which involves reallocating resources among different policies. Despite this straightforward argument, a systematic understanding of these dynamics is lacking in the existing literature. This paper addresses this by examining the U.S. Environmental Protection Agency’s (EPA) introduction of the Acid Rain Program. Utilizing a difference-in-differences analysis, it reveals a significant reduction in inspections for industrial sites not covered by the Acid Rain Program as administrators redirected enforcement efforts. These findings, robust against various alternative explanations, highlight the inherent trade-offs in the public sector when policy and administrative expansions are not considered together. To assess broader relevance, we complement our analysis with 28 interviews in Germany, Italy, and Portugal, showing that policy triage is a common response to administrative overload across diverse institutional contexts.
最近的研究表明,额外的公共政策有时会降低整体政策的有效性,而不是提高国家解决问题的能力。当额外的管理能力不支持新策略时,就会出现这种情况,从而导致管理负担过重。公共当局通过采用“政策分流”来处理增加的工作量,这涉及在不同的政策之间重新分配资源。尽管有这种直截了当的论点,但在现有文献中缺乏对这些动态的系统理解。本文通过研究美国环境保护署(EPA)引入的酸雨计划来解决这个问题。利用差异中的差异分析,它揭示了对酸雨计划未涵盖的工业场所的检查显着减少,因为管理人员重新调整了执法力度。这些调查结果有力地反驳了各种替代解释,强调了在不同时考虑政策和行政扩张时公共部门固有的权衡。为了评估更广泛的相关性,我们在德国、意大利和葡萄牙进行了28次访谈,以补充我们的分析,表明政策分类是不同制度背景下对行政超载的常见反应。
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引用次数: 0
Agency Leaders and Organizational Adaptation to Administrative Reform: Evidence from IT Reforms and the Timely Disbursement of Unemployment Insurance Benefits in the American States 机构领导和组织对行政改革的适应:来自信息技术改革和美国失业保险福利及时支付的证据
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2025-06-27 DOI: 10.1093/jopart/muaf018
George A Krause, Ji Hyeun Hong
The timely disbursement of government program benefits is a core attribute of effective administration. In recent decades, American states charged with administering unemployment insurance programs have instituted IT modernization reforms to improve the timely delivery of unemployment benefits. Variation among those 28 states instituting IT modernization reforms between 2002 and 2022 reveals that these reforms improved the timely delivery of initial unemployment benefits by increasing the rate of meeting target performance benchmarks by 5.26%, while reducing the tardy disbursement of unemployment benefits by 2.90%, thus constituting a net performance swing of 8.16%. These performance benefits, however, are most pronounced for agency leaders holding prior appointed administrative leadership experience. More broadly, these findings indicate that appropriate matching of the type of prior government experience held by agency leaders in accordance with the nature of administrative reforms is critical for realizing these performance benefits.
政府项目福利的及时发放是有效管理的核心属性。近几十年来,负责管理失业保险计划的美国各州已经开始进行IT现代化改革,以改善失业救济金的及时发放。在2002年至2022年间进行IT现代化改革的28个州之间的差异表明,这些改革提高了初始失业救济金的及时发放,将目标绩效基准的达到率提高了5.26%,同时将失业救济金的延迟支付率降低了2.90%,从而构成了8.16%的净绩效波动。然而,这些绩效效益对于具有先前任命的行政领导经验的机构领导人最为明显。更广泛地说,这些调查结果表明,根据行政改革的性质适当匹配机构领导人以前所拥有的政府经验类型,对于实现这些绩效效益至关重要。
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引用次数: 0
When Does Employee Turnover Matter? Analyzing the Role of Organizational Memory in the Federal IT Workforce 什么时候员工离职很重要?分析组织记忆在联邦IT劳动力中的作用
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2025-06-14 DOI: 10.1093/jopart/muaf019
Ji Hyeun Hong
This paper proposes a theory of organizational memory predicting that task knowledge retained in organizational structures (i.e., agency centralization and task standardization) buffers the disruptive effects of employee turnover. Using a dataset of information technology (IT) projects implemented by 94 U.S. federal agencies between FY2015-FY2021, estimates from fractional panel probit models reveal that both centralized authority under chief information officers and task standardization reduce project delays associated with IT workforce turnover; they are particularly effective in mitigating knowledge loss from voluntary and managerial position turnover. This evidence highlights the contingent nature of the turnover–performance relationship, suggesting that government agencies with high turnover may experience fewer delays when organizational structures retain task knowledge.
本文提出了一个组织记忆理论,预测组织结构中保留的任务知识(即机构集中化和任务标准化)缓冲了员工离职的破坏性影响。使用2015- 2021财年由94个美国联邦机构实施的信息技术(IT)项目数据集,分数面板概率模型的估计显示,首席信息官领导下的集中权力和任务标准化都减少了与IT人员流动相关的项目延迟;它们在减轻自愿和管理职位更替造成的知识损失方面特别有效。这一证据突出了离职与绩效关系的偶然性,表明当组织结构保留任务知识时,高离职率的政府机构可能会经历更少的延迟。
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引用次数: 0
Stuck in the waiting room: citizen experiences of administrative limbo in three European crises 被困在候诊室:三次欧洲危机中行政混乱的公民经历
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2025-06-12 DOI: 10.1093/jopart/muaf017
Bjorn Kleizen, Wouter Van Dooren, Muiris MacCarthaigh, Céline Vanden Abbeele
In recent years, there have been numerous cases where citizens have found themselves stuck in highly protracted administrative processes affecting outcomes vital to their lives and livelihoods. However, systematic inquiries into the experience of being trapped by bureaucratic procedures or state inaction for sometimes multiple years are still lacking. To study the interactions between citizens and the state when long waiting times and significant outcomes are involved, we introduce the concept of administrative limbo. We examine administrative limbo using primary and secondary interview data from the Irish defective concrete block crisis, the Dutch childcare benefits affair, and the Dutch Groningen gas crisis. Findings suggest that experiences of administrative limbo are marked by prolonged and extensive uncertainty, accumulating strain, and negatively impacted life perspectives. We find that the effects of being stuck in administrative limbo are profound, indicating that temporal experiences of inaction and action should be further explored in public administration.
近年来,有许多案例表明,公民发现自己陷入了旷日持久的行政程序,影响了对其生活和生计至关重要的结果。然而,对被官僚程序或政府多年不作为所困的经验,仍然缺乏系统的调查。为了研究涉及长时间等待和重大结果时公民与国家之间的相互作用,我们引入了行政limbo的概念。我们使用来自爱尔兰有缺陷的混凝土块危机、荷兰儿童保育福利事件和荷兰格罗宁根天然气危机的初级和次级访谈数据来检查行政不确定性。研究结果表明,行政困境的经历以长期和广泛的不确定性、积累的压力和对生活前景的负面影响为特征。我们发现,陷入行政困境的影响是深远的,这表明在公共行政中应该进一步探索不作为和作为的时间经验。
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引用次数: 0
Financial Performance Of State-Owned Enterprises: Does Political Ideology Play A Role? 国有企业财务绩效:政治意识形态是否起作用?
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2025-05-27 DOI: 10.1093/jopart/muaf014
Leonardo Henrique Lima de Pilla, Alketa Peci, Rodrigo de Oliveira Leite
Corporatization in the public sector entails decentralizing the provision of public goods and services to more autonomous entities, including state-owned enterprises (SOEs). Research indicates that the decision to corporatize is driven, among other factors, by the pursuit of financial sustainability in public organizations. A continuing debate revolves around whether the political ideology of incumbents is linked to the creation of SOEs. However, limited attention has been given to understanding if incumbents’ ideology shapes SOEs’ financial performance and, hence, financial sustainability. This is concerning because SOEs operate beyond political cycles, facing pressures from ideologically different governments over time. Herein, we investigate whether the incumbents’ ideologies shape SOEs’ financial performance. We hypothesize that the more right leaning the incumbent, the greater the SOEs’ financial performance. However, given that incumbents’ decisions are influenced by their political parties’ behaviors, the effects of ideology may be contingent on these factors. Thus, we investigate whether the association of incumbents’ ideology with SOEs’ financial performance is weaker when incumbents’ political parties display non-policy behaviors (e.g., by prioritizing electoral outcomes or office occupation). We analyze a 2019–2022 panel of 317 SOEs controlled by 27 subnational governments in Brazil with both FGLS and instrumental variable regression approaches. The data comprising 1,116 SOE-year observations confirm our hypotheses. Our research contributes to scholarship on the drivers of public organizations’ financial performance and sheds light on the role of political contingencies, such as incumbents’ ideology and party predominant behaviors regarding SOEs’ financial performance—a commonly overlooked gap in current research.
公共部门的公司化需要将提供公共物品和服务的权力下放给更自主的实体,包括国有企业。研究表明,公司化的决定,除其他因素外,是由公共组织对财务可持续性的追求驱动的。一场持续的辩论围绕着现任者的政治意识形态是否与国有企业的创立有关。然而,人们很少关注现有企业的意识形态是否会影响国有企业的财务业绩,从而影响财务可持续性。这一点令人担忧,因为国有企业的运营超越了政治周期,长期面临来自意识形态不同的政府的压力。本文研究了在位者的意识形态是否会影响国有企业的财务绩效。我们假设现任政府越右倾,国企的财务绩效越好。然而,鉴于现任者的决策受到其政党行为的影响,意识形态的影响可能取决于这些因素。因此,我们研究了当现任者的政党表现出非政策行为(例如,优先考虑选举结果或办公室职业)时,现任者的意识形态与国有企业财务绩效的关联是否减弱。我们使用FGLS和工具变量回归方法对巴西27个地方政府控制的317家国有企业的2019-2022年面板进行了分析。1116个soe年观测数据证实了我们的假设。我们的研究有助于研究公共组织财务绩效的驱动因素,并揭示了政治偶然性的作用,例如现任者的意识形态和政党主导行为对国有企业财务绩效的影响——这是目前研究中经常被忽视的差距。
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引用次数: 0
Do governance platforms achieve the aims of the platform sponsor? Principal-agent tension in environmental governance reforms 治理平台是否实现了平台发起人的目标?环境治理改革中的委托代理紧张关系
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2025-05-14 DOI: 10.1093/jopart/muaf015
Elise Zufall, Tyler Scott, Mark Lubell, Linda Esteli Mendez Barrientos
State and federal governments use governance platforms to achieve central policy goals through distributed action at the local level. For example, California’s 2014 Sustainable Groundwater Management Act (SGMA) mandates local policy actors to work together to create new groundwater management institutions and plans. We argue that governance platforms entail a principal-agent problem where local decisions may deviate from central goals. We apply this argument to SGMA implementation, where local plans may respond more to local political economic conditions rather than address the groundwater problems prioritized by the state. Using a Structured Topic Model (STM) to analyze the content of 117 basin management plans, we regress each plan’s focus on core management reform priorities on local socio-economic and social-ecological indicators expected to shape how different communities respond to state requirements. Our results suggest that the focus of local plans diverges from problem conditions on issues like environmental justice and drinking water quality. This highlights how principal-agent logics of divergent preferences and information asymmetry can affect the design and implementation of governance platforms.
州和联邦政府使用治理平台,通过地方层面的分布式行动来实现中央政策目标。例如,加州2014年的《可持续地下水管理法》(SGMA)要求当地政策参与者共同努力,制定新的地下水管理机构和计划。我们认为,治理平台带来了一个委托代理问题,在这个问题上,地方决策可能偏离中央目标。我们将这一论点应用于SGMA的实施,其中地方计划可能更多地响应当地的政治经济条件,而不是解决国家优先考虑的地下水问题。利用结构化主题模型(STM)分析了117个流域管理计划的内容,我们将每个计划对核心管理改革重点的关注与当地社会经济和社会生态指标进行了回归,这些指标有望影响不同社区对国家要求的反应。我们的研究结果表明,地方规划的重点在环境正义和饮用水质量等问题上偏离了问题条件。这突出了不同偏好和信息不对称的委托代理逻辑如何影响治理平台的设计和实现。
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引用次数: 0
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Journal of Public Administration Research and Theory
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