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Network Effectiveness in Context 语境中的网络有效性
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2023-03-02 DOI: 10.1093/jopart/muad003
M. Shumate, Shaun Dougherty, Joshua-Paul Miles, Anne-Marie Boyer, Rong Wang, Zachary Gibson, Katherine R. Cooper
Increasingly, scholars and practitioners are interested in evaluating the effectiveness of interorganizational networks. We use a configuration approach to study network effectiveness. This research is a mixed-method study of 26 education networks in the United States. We measure network effectiveness by comparing 4th-grade literacy, 8th-grade literacy, and high-school graduation rates. We compare these scores with all school districts in the state using interrupted time series or parametric difference-in-differences approaches. Then, drawing from qualitative data from interviews and archives, we investigate the network governance, environmental characteristics, and theories of change associated with greater student achievement. We find three configurations associated with network effectiveness using fuzzy-set qualitative comparative analysis. One configuration combines decentralized governance with a project theory of change in the context of resource munificence. A second configuration associated with network effectiveness is to combine learning and systems alignment theories of change with smaller network size and resource munificence. The final configuration combines decentralized governance, a learning theory of change, less resource munificence, and larger network size and does not use a systems alignment theory of change. The results support the configurational approach, which suggests multiple configurations of factors in combination may result in network effectiveness.
越来越多的学者和实践者对评估组织间网络的有效性感兴趣。我们使用组态方法来研究网络的有效性。本研究采用混合方法对美国26个教育网络进行研究。我们通过比较四年级的识字率、八年级的识字率和高中毕业率来衡量网络有效性。我们使用中断时间序列或参数差中差方法将这些分数与州内所有学区进行比较。然后,从访谈和档案的定性数据中提取,我们调查了网络治理、环境特征和与更高学生成绩相关的变化理论。通过模糊集定性比较分析,我们找到了三种与网络有效性相关的配置。一种配置将分散的治理与资源丰富的环境中的项目变更理论结合起来。与网络有效性相关的第二个配置是将学习和系统对齐理论与较小的网络规模和资源丰富相结合。最后的配置结合了分散的治理、变化的学习理论、更少的资源慷慨和更大的网络规模,并且不使用变化的系统校准理论。结果支持配置方法,即多种因素的组合配置可能导致网络有效性。
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引用次数: 0
Provider Ownership and Indicators of Service Quality: Evidence from Swedish Residential Care Homes 提供者所有权和服务质量指标:来自瑞典住宅护理院的证据
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2023-03-01 DOI: 10.1093/jopart/muad002
R. Broms, Carl Dahlström, Marina Nistotskaya
The provision of public services by for-profit and non-profit organizations is widespread in OECD countries, but the jury is still out on whether outsourcing has improved service quality. This article seeks to nuance existing debate by bringing to the fore variation in service quality between different types of non-public providers. Building on theories of dimensional publicness and incomplete contracts, we argue that different forms of non-public ownership are associated with varying intensity of incentives for profit maximization, ultimately affecting service quality. Using residential elder care homes in Sweden as our universe of cases, we leverage novel panel data for 2,639 facilities from 2012 to 2019, capturing ownership type of the care home operators, against a set of indicators pertaining to inputs, processes and outcomes. The results suggest that non-public providers with high-powered incentives to make profit, such as those owned by private equity firms and publicly traded companies, perform worse on most of the selected indicators compared to private limited liability companies and nonprofits. Our findings that the intensity of quality-shading incentives is not the same for all non-public providers, have important implications for government contracting and contract management.
营利性和非营利性组织提供的公共服务在经合组织国家很普遍,但外包是否提高了服务质量仍未定论。本文试图通过突出不同类型的非公共提供者之间服务质量的差异来细微差别现有的争论。基于维度公共性和不完全契约理论,我们认为不同形式的非公有制与不同程度的利润最大化激励相关,最终影响服务质量。我们以瑞典的住宅养老院为研究对象,利用2012年至2019年2,639家养老院的新面板数据,根据一系列与投入、流程和结果相关的指标,捕捉养老院运营商的所有权类型。结果表明,与私人有限责任公司和非营利组织相比,拥有强大盈利动机的非上市公司(如私募股权公司和上市公司)在大多数选定指标上的表现更差。我们的研究结果表明,质量影响激励的强度对所有非公共供应商来说都是不同的,这对政府合同和合同管理具有重要意义。
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引用次数: 1
Research on the Government’s Public Crisis Management under the New Media Environment: A Case Study of TikTok Account of “Communist Youth League Central Committee” 新媒体环境下政府公共危机管理研究——以“共青团中央”抖音账号为例
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2023-02-27 DOI: 10.5539/par.v12n1p1
Shiqi Li
Given the frequent occurrence of public crisis events in China in the new media era, with the frame theory as the theoretical basis and the TikTok Account of the “Communist Youth League Central Committee” as the research object, this paper uses the literature analysis to systematically analyze the public crisis management reports involved in governmental short videos. On the whole, this paper aims to observe and grasp the current situation of the government’s public crisis management under the new media environment through the analysis of various aspects, encompassing video themes, related words in the video introduction, manifestations, release time, video duration, audience’s feedback data, user comments, etc. This research indicates that the TikTok account of “Communist Youth League Central Committee” will highlight the theme of public crisis and promote publicity around public management, adheres to the guidance of public opinion and has a good guidance strategy, and grasps the limit of entertainment, the form of communication is diversified. But the two-way interaction of its communication topics is relatively low, and it does not pay enough attention to the details of video production or effectively communicate with other levels of government affairs accounts. So the account operators should timely respond to the questions raised by users in the comment section, optimize the details of video production and interconnect with other types and levels of short video accounts of government affairs.
鉴于新媒体时代中国公共危机事件频发,本文以框架理论为理论基础,以“共青团中央”TikTok账号为研究对象,采用文献分析法对政府短视频中涉及的公共危机管理报道进行系统分析。总体而言,本文旨在通过对视频主题、视频介绍中的相关词汇、表现形式、发布时间、视频时长、受众反馈数据、用户评论等多个方面的分析,观察和把握新媒体环境下政府公共危机管理的现状。本研究表明,“共青团中央”抖音账号将突出公共危机主题,围绕公共管理展开宣传,坚持舆论导向,有良好的引导策略,把握娱乐化的限度,传播形式多元化。但其传播话题的双向互动性相对较低,对视频制作的细节重视不够,与其他各级政务账号的有效沟通也不够。因此,账号运营者应及时回应用户在评论区提出的问题,优化视频制作细节,并与其他类型、级别的政务短视频账号进行对接。
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引用次数: 0
Signaling Resilience: A Computational Assessment of Narratives in Local Government Budgets 信号复原力:地方政府预算叙事的计算评估
1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2023-02-14 DOI: 10.1093/jopart/muad001
Robert A Greer, Tima T Moldogaziev, Ryan P Scott, Tyler A Scott
Abstract Local governments consider a wide range of policies to increase resilience in the face of myriad risks and employ a variety of tactics to communicate about these policies to external actors. An important platform to signal resilience as a policy priority is through the budget process wherein local communities decide “who gets what, when, and how.” Using computational text mining techniques, we assess how county governments in California signal efforts toward resilience in their budgets during the 2012–2017 fiscal years, as well as whether and how those signals are received by the capital market. Comparable budget documents are available for 38 counties across the state for a total of 161 county-year observations. To test the relationship between local government resilience signals and capital market outcomes, we focus on county underlying credit ratings issued by counties. Empirical results show that county underlying credit ratings are insensitive to resilience signals in local government budgets. By examining the efficacy of resilience signals and their effects on the capital market, we offer evidence on the link between policy signaling and financial outcomes at the local government level.
地方政府考虑各种各样的政策,以提高面对无数风险的弹性,并采用各种策略与外部行为者沟通这些政策。通过预算程序,地方社区决定“谁得到什么、何时得到、如何得到”,是将恢复力作为政策优先事项的一个重要平台。使用计算文本挖掘技术,我们评估了加州县政府如何在2012-2017财政年度的预算中向弹性发出信号,以及这些信号是否以及如何被资本市场接收。可比较的预算文件涵盖了全州38个县共161个县的年度观察。为了检验地方政府弹性信号与资本市场结果之间的关系,我们将重点放在县政府发布的县级基础信用评级上。实证结果表明,县级基础信用评级对地方政府预算弹性信号不敏感。通过检验弹性信号的有效性及其对资本市场的影响,我们为地方政府层面的政策信号与金融结果之间的联系提供了证据。
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引用次数: 0
Do Administrative Procedures Fix Cognitive Biases? 行政程序能纠正认知偏差吗?
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2023-02-08 DOI: 10.1093/jopart/muac054
Brian Libgober, B. Chen
This article uses survey experiments to assess whether administrative procedures fix cognitive bias. We focus on two procedural requirements: qualitative reason-giving and quantitative cost-benefit analysis (“CBA”). Both requirements are now firmly entrenched in U.S. federal regulation-making. Multilateral organizations such as the World Bank, OECD, and EU have encouraged their broad diffusion across many national contexts. Yet CBA, in particular, remains controversial. Supporters of CBA claim it leads to more rational regulation, with Sunstein (2000) explicitly proposing that CBA can reduce cognitive biases. By contrast, we argue that procedures should be conceptualized as imperfect substitutes subject to diminishing marginal benefits. To test and illustrate this argument, we examine how each procedure individually and cumulatively modulates the effects of gain-loss framing, partisan motivated reasoning, and scope insensitivity in a nationally representative sample. We find that one or both procedures decrease each cognitive bias. CBA is most helpful against partisan reasoning, where reason-giving does little. Both procedures are comparably effective for combatting the other biases, although in each case only one procedure produces cognitive benefits distinguishable from zero. We only find substantial synergies between the two procedures with respect to gain-loss framing. Layering on the less-useful procedure does not significantly reduce the other two cognitive biases. We hypothesize that procedures will only fix cognitive biases if they disrupt bias-inducing mental processes, and we reconcile this proposition with our findings. We conclude by relating this work to debates about the design of administrative procedures and describe a research agenda based upon rationality-improving procedures.
本文使用调查实验来评估行政程序是否能纠正认知偏见。我们关注两个程序要求:定性的理由说明和定量的成本效益分析(“CBA”)。这两项要求现在都在美国联邦法规制定中根深蒂固。世界银行、经合组织和欧盟等多边组织鼓励它们在许多国家范围内广泛传播。然而,CBA尤其存在争议。CBA的支持者声称它会导致更合理的监管,Sunstein(2000)明确提出CBA可以减少认知偏见。相比之下,我们认为程序应该被概念化为不完美的替代品,边际收益会递减。为了检验和说明这一论点,我们研究了在具有全国代表性的样本中,每个程序如何单独和累积地调节得失框架、党派动机推理和范围不敏感的影响。我们发现,一种或两种程序都可以减少每种认知偏差。CBA最有助于反对党派推理,因为在党派推理中,给出理由几乎没有什么作用。这两种程序在对抗其他偏见方面都相当有效,尽管在每种情况下,只有一种程序产生的认知益处与零不同。我们只发现这两个程序在损益框架方面有实质性的协同作用。对不太有用的程序进行分层并不能显著减少其他两种认知偏见。我们假设,只有当认知偏见破坏了引发偏见的心理过程时,这些程序才会修复认知偏见,我们将这一命题与我们的发现相一致。最后,我们将这项工作与关于行政程序设计的辩论联系起来,并描述了一个基于合理性改进程序的研究议程。
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引用次数: 1
How Communities Benefit from Collaborative Governance: Experimental Evidence in Ugandan Oil and Gas 社区如何从合作治理中受益:乌干达石油和天然气的实验证据
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2022-12-17 DOI: 10.1093/jopart/muac050
E. Coleman, Bill Schultz, A. Parker, J. Manyindo, E. Mukuru
This paper reports the results of a field experiment to assess the collaborative effects of community participation in the Ugandan oil and gas sector. Our research design assesses collaborative impacts as relational between community members and different decision-makers in the sector and measures these impacts from the point of view of local people. Local people often face power imbalances in collaborative governance. Decision-makers are increasingly attempting to mitigate such imbalances to improve outcomes for communities, but little experimental evidence exists showing the impact of such efforts. Using multilevel ordered logit models, we estimate positive treatment effects, finding that encouraging the equitable participation of communities improves collaboration with other actors. Next, we use machine-learning techniques to demonstrate a method for targeting communities most likely to benefit from the intervention. We estimate that purposefully targeting communities that would benefit most yields a treatment effect about twice as large, relative to pure random assignment. Our results provide evidence that interventions mindful of community needs can improve collaborative governance and shows how such communities can be most effectively targeted. The experiment took place across 107 villages (53 treatment and 54 control) and the unit of statistical analysis is the household, where we report outcomes measured from 6,062 household surveys (approximately half at baseline and half at endline).
本文报告了一项实地实验的结果,该实验旨在评估社区参与乌干达石油和天然气部门的协作效果。我们的研究设计评估了社区成员和行业内不同决策者之间的合作影响,并从当地人的角度衡量这些影响。在协同治理中,当地民众经常面临权力失衡的问题。决策者越来越多地试图减轻这种不平衡,以改善社区的结果,但几乎没有实验证据表明这种努力的影响。使用多层有序logit模型,我们估计了积极的治疗效果,发现鼓励社区公平参与可以改善与其他参与者的合作。接下来,我们使用机器学习技术来演示一种针对最有可能从干预中受益的社区的方法。我们估计,相对于纯粹的随机分配,有目的地针对最能受益的社区的治疗效果大约是其两倍。我们的结果提供了证据,表明注意社区需求的干预措施可以改善协作治理,并展示了如何最有效地针对这些社区。实验在107个村庄进行(53个治疗组和54个对照组),统计分析的单位是家庭,我们报告了6062个家庭调查的结果(大约一半在基线,一半在终点)。
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引用次数: 1
2022_Reviewers_Thank_You_List 2022年_reviewers_thank_you_list
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2022-12-16 DOI: 10.1093/jopart/muac051
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引用次数: 0
Linguistic features of public service encounters: How spoken administrative language affects citizen satisfaction 公共服务遭遇的语言特征:行政语言口语如何影响公民满意度
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2022-12-13 DOI: 10.1093/jopart/muac052
Steffen Eckhard, Laurin Friedrich
Spoken administrative language is a critical element in the relationship between citizens and the state, especially when it comes to face-to-face interactions between officials and citizens during the delivery of public services. But preceding work offers little insights on the verbal features of street-level bureaucracy. Drawing on communication studies, we argue that administrative language differs along both a relational and an informational linguistic component. To test the consequentiality of this theory, we design a factorial survey experiment with a representative sample of 1,402 German citizens. Participants evaluated audio recordings of a hypothetical service encounter where we systematically varied the language used by the official and the service decision, measuring participants’ service satisfaction as the main outcome. Based on regression analysis, we find that relational elements of administrative language improve citizen satisfaction, independent of the service outcome, but that the effect does not hold for the informational component. These findings emphasize the importance of relational communication in citizen-state interactions, which tends to be neglected in public administration theory and practice.
行政语言口语是公民与国家关系中的一个关键因素,特别是在提供公共服务期间官员与公民之间面对面的互动时。但之前的工作对街头官僚主义的语言特征提供的见解很少。根据传播学研究,我们认为行政语言在关系语言和信息语言两方面都有所不同。为了检验这一理论的结果,我们设计了一个阶乘调查实验,其中有1,402名德国公民的代表性样本。参与者评估了假设服务遭遇的录音,我们系统地改变了官方和服务决策使用的语言,衡量参与者的服务满意度作为主要结果。基于回归分析,我们发现行政语言的关系要素对公民满意度有提高作用,且与服务结果无关,但对信息要素的影响不成立。这些发现强调了关系沟通在公民与国家互动中的重要性,而这在公共行政理论和实践中往往被忽视。
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引用次数: 0
Sex, Race, and the Allocation of Credit in Dispersed Teams: Whose Contributions to Team Success Get Noticed and Whose Get Neglected 分散团队中的性别、种族和信用分配:谁对团队成功的贡献被关注,谁被忽视
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2022-11-22 DOI: 10.1093/jopart/muac049
John D. Marvel
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引用次数: 0
Corporatization, Administrative Intensity and the Performance of Public Sector Organizations 公司化、行政强度与公共部门组织绩效
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2022-11-16 DOI: 10.1093/jopart/muac048
Gianluca Veronesi, Ian Kirkpatrick, Ali Altanlar, Fabrizia Sarto
The process of corporatization in public services has led to the emergence of new, more autonomous organizational forms. However, while these reforms have been centrally about the development of management capabilities in public sector organizations, we know surprisingly little about what this process involves. To address this concern, we draw on the literature on administrative intensity (AI) to frame hypotheses about the likely relationship between corporatization and investments in management and administration, and the consequences of these investments for performance. As an empirical case, we then focus on the effects of Foundation Trust status on AI and efficiency, effectiveness and responsiveness in the acute care hospital sector in the English NHS. Based on a database of nine years (2008/09-2016/17) and dynamic panel data regressions, the results show that corporatization leads to a leaner administration and improved organizational efficiency, effectiveness and responsiveness. In addition, the analysis reveals that lower levels of AI positively mediate the relationship between corporatization and performance, although only in relation to the efficiency dimension. These findings highlight the crucial, but previously misunderstood, importance of lean administration as part of the corporatization reform package, with implications for theory, research and policy.
公共服务的公司化进程导致了新的、更自主的组织形式的出现。然而,虽然这些改革的核心是公共部门组织管理能力的发展,但我们对这一过程所涉及的内容知之甚少。为了解决这一问题,我们借鉴了有关行政强度(AI)的文献,构建了关于公司化与管理和行政投资之间可能关系的假设,以及这些投资对绩效的影响。作为一个实证案例,我们然后关注基金会信托地位对人工智能和效率的影响,在英国国民保健服务的急性护理医院部门的有效性和响应能力。基于9年(2008/09-2016/17)的数据库和动态面板数据回归,结果表明公司化导致了更精简的管理,提高了组织效率、有效性和响应能力。此外,分析表明,较低的人工智能水平对公司化与绩效之间的关系起到了积极的中介作用,尽管只与效率维度有关。这些发现强调了精益管理作为公司化改革一揽子计划的一部分的关键,但以前被误解的重要性,对理论,研究和政策都有影响。
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引用次数: 0
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Journal of Public Administration Research and Theory
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