Alan Zarychta, Michelle E Benedum, Emily Sanchez, Krister P Andersson
Abstract Decentralization reform has both advantages and risks. Bringing service delivery “closer to the people” can improve information flows and strengthen accountability, but it may also leave systems vulnerable to elite capture and corruption by municipal government officials. While past research has acknowledged the possibility of corruption under decentralization, relatively little work has connected those risks to features of these reforms or specific local institutional arrangements. To explore the conditions that can help mitigate the risks of corruption under decentralization, we study the case of health sector reform in Honduras where municipal governments, associations, and NGOs each serve as intermediary-managing organizations under a common decentralized health service delivery model. We argue that three types of institutional arrangements reflecting local accountability practices serve as checks on the authority granted through decentralization and can help guard against corruption: external supervision, civil society engagement, and public participation. Empirically, we draw on data from more than 600 street-level bureaucrats, valuable but under-utilized informants about municipal corruption, across a matched sample of 65 municipalities with contrasting forms of administration. We find that reported corruption is highest under decentralization led by municipal governments, as compared to association- or NGO-led varieties. Both external supervision and civil society engagement help attenuate the positive association between decentralization and corruption, but public participation does not. Overall, this research highlights the importance of considering reform features and local conditions when designing policies to help manage risks and support effective social sector decentralization.
{"title":"Decentralization and corruption in public service delivery: Local institutional arrangements that can help reduce governance risks","authors":"Alan Zarychta, Michelle E Benedum, Emily Sanchez, Krister P Andersson","doi":"10.1093/jopart/muad022","DOIUrl":"https://doi.org/10.1093/jopart/muad022","url":null,"abstract":"Abstract Decentralization reform has both advantages and risks. Bringing service delivery “closer to the people” can improve information flows and strengthen accountability, but it may also leave systems vulnerable to elite capture and corruption by municipal government officials. While past research has acknowledged the possibility of corruption under decentralization, relatively little work has connected those risks to features of these reforms or specific local institutional arrangements. To explore the conditions that can help mitigate the risks of corruption under decentralization, we study the case of health sector reform in Honduras where municipal governments, associations, and NGOs each serve as intermediary-managing organizations under a common decentralized health service delivery model. We argue that three types of institutional arrangements reflecting local accountability practices serve as checks on the authority granted through decentralization and can help guard against corruption: external supervision, civil society engagement, and public participation. Empirically, we draw on data from more than 600 street-level bureaucrats, valuable but under-utilized informants about municipal corruption, across a matched sample of 65 municipalities with contrasting forms of administration. We find that reported corruption is highest under decentralization led by municipal governments, as compared to association- or NGO-led varieties. Both external supervision and civil society engagement help attenuate the positive association between decentralization and corruption, but public participation does not. Overall, this research highlights the importance of considering reform features and local conditions when designing policies to help manage risks and support effective social sector decentralization.","PeriodicalId":48366,"journal":{"name":"Journal of Public Administration Research and Theory","volume":"50 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135534370","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Many low-income households in the US miss out on social safety net benefits because of the information, compliance, and psychological costs associated with take-up of government assistance. Yet, the empirical evidence on the impact of learning and psychological costs on take-up, and how to reduce them, is mixed. Leaning on an administrative burden framework, this paper measures the role of reducing learning costs and stigma on demand for rental assistance in two field experiments (N = 117,073) conducted in two US cities. We find that providing information about emergency rental assistance increased program application requests by 52% compared to a no-communication control group. Moreover, subtle framing changes aimed at destigmatizing rental assistance increased engagement with the communication by 36% and increased application requests by about 18% relative to an information-only group, with potentially larger effects for renters of color. In two subsequent online experiments (N = 1,258), we document that the destigmatizing framing reduces internalized stigma, without affecting perceptions of the program itself.
{"title":"Improving delivery of the social safety net: The role of stigma","authors":"Jessica Lasky-Fink, Elizabeth Linos","doi":"10.1093/jopart/muad021","DOIUrl":"https://doi.org/10.1093/jopart/muad021","url":null,"abstract":"Many low-income households in the US miss out on social safety net benefits because of the information, compliance, and psychological costs associated with take-up of government assistance. Yet, the empirical evidence on the impact of learning and psychological costs on take-up, and how to reduce them, is mixed. Leaning on an administrative burden framework, this paper measures the role of reducing learning costs and stigma on demand for rental assistance in two field experiments (N = 117,073) conducted in two US cities. We find that providing information about emergency rental assistance increased program application requests by 52% compared to a no-communication control group. Moreover, subtle framing changes aimed at destigmatizing rental assistance increased engagement with the communication by 36% and increased application requests by about 18% relative to an information-only group, with potentially larger effects for renters of color. In two subsequent online experiments (N = 1,258), we document that the destigmatizing framing reduces internalized stigma, without affecting perceptions of the program itself.","PeriodicalId":48366,"journal":{"name":"Journal of Public Administration Research and Theory","volume":"34 3","pages":""},"PeriodicalIF":4.2,"publicationDate":"2023-09-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50165069","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Marc Esteve, Juan Carlos Garrido-Rodríguez, Alice Moore, Christian Schuster, José Luis Zafra Gómez
How does contracting out affect service performance? Evidence to date is mixed. We argue that this is partially due to prior studies focusing often on whether – not how – services are contracted. Yet, how services are contracted matters. In particular, we argue that whether users pay user fees for services to contractors affects efficiency. Where they do, contractor revenue depends on user satisfaction and contractors face incentives to provide quality services to users to retain revenue. Where, by contrast, governments fund services, information asymmetry about the quality of services users receive allows contractors to shirk quality. The assertion is substantiated by empirical evidence derived from a comprehensive analysis of conditional efficiency within the water supply services across 2,111 municipalities in Spain, employing a two-stage Conditional Order-M Data Panel estimation. Our results show that contracting out where users pay service fees and thus have incentives to hold contractors accountable outperforms contracting out without user fees in quality-adjusted service provision.
{"title":"Assessing the Effects of User Accountability in Contracting Out","authors":"Marc Esteve, Juan Carlos Garrido-Rodríguez, Alice Moore, Christian Schuster, José Luis Zafra Gómez","doi":"10.1093/jopart/muad020","DOIUrl":"https://doi.org/10.1093/jopart/muad020","url":null,"abstract":"How does contracting out affect service performance? Evidence to date is mixed. We argue that this is partially due to prior studies focusing often on whether – not how – services are contracted. Yet, how services are contracted matters. In particular, we argue that whether users pay user fees for services to contractors affects efficiency. Where they do, contractor revenue depends on user satisfaction and contractors face incentives to provide quality services to users to retain revenue. Where, by contrast, governments fund services, information asymmetry about the quality of services users receive allows contractors to shirk quality. The assertion is substantiated by empirical evidence derived from a comprehensive analysis of conditional efficiency within the water supply services across 2,111 municipalities in Spain, employing a two-stage Conditional Order-M Data Panel estimation. Our results show that contracting out where users pay service fees and thus have incentives to hold contractors accountable outperforms contracting out without user fees in quality-adjusted service provision.","PeriodicalId":48366,"journal":{"name":"Journal of Public Administration Research and Theory","volume":"34 1","pages":""},"PeriodicalIF":4.2,"publicationDate":"2023-09-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50165071","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Since the early 1970s the UK has been a global pioneer of a risk-based approach to OSH, a key element of which is that duty holders are responsible for assessing risks and on that basis determining which controls are necessary. According to the accompanying legislative doctrine, duty holders may be penalized if there is a failure to implement necessary controls. Events have also shown that duty holders who implement controls which are deemed to be disproportionate may also be criticised. This paper describes an investigation of how the risk-based regulatory regime is perceived 50 years on by a cohort of UK experts, and the nature in their view of any difficulties encountered by duty holders in achieving proportionality. It is concluded that while the risk-based approach continues to enjoy widespread support, duty holders face a challenging task in striking an appropriate balance, and some system-related perils render this task problematic.
{"title":"Safety and Proportion: A Qualitative Study of Expert Perceptions of OSH Decision Making in the UK","authors":"Laurence N. Ball","doi":"10.5539/par.v12n2p33","DOIUrl":"https://doi.org/10.5539/par.v12n2p33","url":null,"abstract":"Since the early 1970s the UK has been a global pioneer of a risk-based approach to OSH, a key element of which is that duty holders are responsible for assessing risks and on that basis determining which controls are necessary. According to the accompanying legislative doctrine, duty holders may be penalized if there is a failure to implement necessary controls. Events have also shown that duty holders who implement controls which are deemed to be disproportionate may also be criticised. This paper describes an investigation of how the risk-based regulatory regime is perceived 50 years on by a cohort of UK experts, and the nature in their view of any difficulties encountered by duty holders in achieving proportionality. It is concluded that while the risk-based approach continues to enjoy widespread support, duty holders face a challenging task in striking an appropriate balance, and some system-related perils render this task problematic.","PeriodicalId":48366,"journal":{"name":"Journal of Public Administration Research and Theory","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135742058","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This article aims to contribute to street-level bureaucracy theory by bringing to the forefront the experiences and perspectives of the Global South. Our argument is that mainstream literature in this field overlooks the social tensions that are more explicit in developing societies, resulting in a structurally limited analytical framework. We identify two key factors from the Global South that are often underestimated: the high degree of social inequalities that fundamentally affect state–citizen relationships, and the ways in which the state itself reflects and reproduces these inequalities. Our critique represents a step towards decolonizing the field and highlighting the conceptual contributions that studies from and of the Global South can offer. By examining the experiences of the Global South, we can gain insights into the crises societies in the Global North are also experiencing. Our article aims to contribute to street-level bureaucracy theory by emphasizing the value of incorporating these perspectives into the study of street-level bureaucracy.
{"title":"On the frontline of global inequalities: A decolonial approach to the study of street-level bureaucracies","authors":"F. Eiró, G. Lotta","doi":"10.1093/jopart/muad019","DOIUrl":"https://doi.org/10.1093/jopart/muad019","url":null,"abstract":"\u0000 This article aims to contribute to street-level bureaucracy theory by bringing to the forefront the experiences and perspectives of the Global South. Our argument is that mainstream literature in this field overlooks the social tensions that are more explicit in developing societies, resulting in a structurally limited analytical framework. We identify two key factors from the Global South that are often underestimated: the high degree of social inequalities that fundamentally affect state–citizen relationships, and the ways in which the state itself reflects and reproduces these inequalities. Our critique represents a step towards decolonizing the field and highlighting the conceptual contributions that studies from and of the Global South can offer. By examining the experiences of the Global South, we can gain insights into the crises societies in the Global North are also experiencing. Our article aims to contribute to street-level bureaucracy theory by emphasizing the value of incorporating these perspectives into the study of street-level bureaucracy.","PeriodicalId":48366,"journal":{"name":"Journal of Public Administration Research and Theory","volume":" ","pages":""},"PeriodicalIF":4.2,"publicationDate":"2023-08-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48992336","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Persistent disparities in program access jeopardize social equity and erode a key pillar of democratic governance. Scholars have uncovered the causes of these disparities, including administrative burden and front-line discrimination, but less attention has been devoted to identifying tools for reducing disparities. We build on this work by arguing that reducing street-level bureaucrats’ workload may be a key lever for reducing disparities. We also argue that workload reductions will be especially effective at advancing equity when administrative burden is expanded and complexity in client cases could otherwise create room for racial discrimination. We leverage data on all high schools in Oklahoma from 2005-2014 (n=4,155) to estimate the causal effects of a state policy that mandates a counselor-student ratio in a regression discontinuity design. In line with our hypotheses, we find that decreasing workload corresponds to an increase in access for intersectionally minoritized students—low-income Black, Native American, and Hispanic students. Moreover, we find that effects were concentrated in the years after administrative burden was expanded. Together, our findings suggest that reducing workload can alleviate longstanding disparities in program access.
{"title":"Does Reducing Street-level Bureaucrats’ Workload Enhance Equity in Program Access? Evidence from Burdensome College Financial Aid Programs","authors":"E. Bell, Katharine Meyer","doi":"10.1093/jopart/muad018","DOIUrl":"https://doi.org/10.1093/jopart/muad018","url":null,"abstract":"\u0000 Persistent disparities in program access jeopardize social equity and erode a key pillar of democratic governance. Scholars have uncovered the causes of these disparities, including administrative burden and front-line discrimination, but less attention has been devoted to identifying tools for reducing disparities. We build on this work by arguing that reducing street-level bureaucrats’ workload may be a key lever for reducing disparities. We also argue that workload reductions will be especially effective at advancing equity when administrative burden is expanded and complexity in client cases could otherwise create room for racial discrimination. We leverage data on all high schools in Oklahoma from 2005-2014 (n=4,155) to estimate the causal effects of a state policy that mandates a counselor-student ratio in a regression discontinuity design. In line with our hypotheses, we find that decreasing workload corresponds to an increase in access for intersectionally minoritized students—low-income Black, Native American, and Hispanic students. Moreover, we find that effects were concentrated in the years after administrative burden was expanded. Together, our findings suggest that reducing workload can alleviate longstanding disparities in program access.","PeriodicalId":48366,"journal":{"name":"Journal of Public Administration Research and Theory","volume":" ","pages":""},"PeriodicalIF":4.2,"publicationDate":"2023-08-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48887442","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Adam Wiechman, S. A. Vicario, Elizabeth A. Koebele
In complex, polycentric environmental governance systems, actors may choose to collaborate with one another to reduce their collective vulnerability and enhance system function. However, collaboration can be costly, and little evidence exists for how particular collaborative forums impact the broader governance system in which they are embedded. To address this gap, we investigate the role of intermediate collaborative forums, which support collaboration among a subset of system actors, in polycentric governance systems. Empirically, we analyze the structural and functional role of an intermediate collaborative forum called the Arizona Municipal Water Users Association (AMWUA) within the municipal surface water governance network for the Phoenix Metropolitan Area (PMA) in Arizona, United States. To do this, we draw from 21 interviews with water professionals in the PMA, which we analyze through a combination of network analysis and qualitative coding. We find that AMWUA facilitates strong bonding capacities among members, allowing for streamlined bridging to the rest of the network that enhances information processing and advocacy of member needs. Our findings advance theory on the role of collaboration in polycentric systems and inform the design of collaborative institutions to improve environmental governance.
{"title":"The Role of Intermediate Collaborative Forums in Polycentric Environmental Governance","authors":"Adam Wiechman, S. A. Vicario, Elizabeth A. Koebele","doi":"10.1093/jopart/muad017","DOIUrl":"https://doi.org/10.1093/jopart/muad017","url":null,"abstract":"\u0000 In complex, polycentric environmental governance systems, actors may choose to collaborate with one another to reduce their collective vulnerability and enhance system function. However, collaboration can be costly, and little evidence exists for how particular collaborative forums impact the broader governance system in which they are embedded. To address this gap, we investigate the role of intermediate collaborative forums, which support collaboration among a subset of system actors, in polycentric governance systems. Empirically, we analyze the structural and functional role of an intermediate collaborative forum called the Arizona Municipal Water Users Association (AMWUA) within the municipal surface water governance network for the Phoenix Metropolitan Area (PMA) in Arizona, United States. To do this, we draw from 21 interviews with water professionals in the PMA, which we analyze through a combination of network analysis and qualitative coding. We find that AMWUA facilitates strong bonding capacities among members, allowing for streamlined bridging to the rest of the network that enhances information processing and advocacy of member needs. Our findings advance theory on the role of collaboration in polycentric systems and inform the design of collaborative institutions to improve environmental governance.","PeriodicalId":48366,"journal":{"name":"Journal of Public Administration Research and Theory","volume":" ","pages":""},"PeriodicalIF":4.2,"publicationDate":"2023-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42691498","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Volunteer use as an alternative service delivery arrangement entails public organizations directly incorporating volunteers in service production through a quasi-employment relationship. However, research evaluating the contributions of volunteer labor to organizational performance are relatively few. This article fills this gap by drawing from two theoretical insights. First, this study tests a linear model based on the traditional human resource management approach of interchangeability in which volunteers constitute a one-on-one substitute for paid employees. Second, this study draws insight from critical mass theory to explore a nonlinear model based on the assumption that the productivity of one volunteer may not be equal to that of one paid employee due to the systematic limitations of volunteer labor. Analyzing a large-N panel dataset of 2,420 local law enforcement agencies in the United States that utilize sworn volunteers with general arrest powers, the findings indicate that an increase in the number of sworn volunteers has a linear negative effect on clearing violent crimes in sheriffs offices. However, the results also indicate evidence of curvilinear effects on clearing violent crimes in police departments. This article suggests the need to account for the systematic limitations of volunteer labor when measuring performance and to explore multiple indicators. This study contributes to theory building and testing by enabling a two-way understanding of the relationship between volunteer involvement and organizational performance in the public sector.
{"title":"Volunteers in Public Service Production: Modeling the Contributions of Volunteers to Organizational Performance","authors":"Seong-Cheol Kang","doi":"10.1093/jopart/muad016","DOIUrl":"https://doi.org/10.1093/jopart/muad016","url":null,"abstract":"\u0000 Volunteer use as an alternative service delivery arrangement entails public organizations directly incorporating volunteers in service production through a quasi-employment relationship. However, research evaluating the contributions of volunteer labor to organizational performance are relatively few. This article fills this gap by drawing from two theoretical insights. First, this study tests a linear model based on the traditional human resource management approach of interchangeability in which volunteers constitute a one-on-one substitute for paid employees. Second, this study draws insight from critical mass theory to explore a nonlinear model based on the assumption that the productivity of one volunteer may not be equal to that of one paid employee due to the systematic limitations of volunteer labor. Analyzing a large-N panel dataset of 2,420 local law enforcement agencies in the United States that utilize sworn volunteers with general arrest powers, the findings indicate that an increase in the number of sworn volunteers has a linear negative effect on clearing violent crimes in sheriffs offices. However, the results also indicate evidence of curvilinear effects on clearing violent crimes in police departments. This article suggests the need to account for the systematic limitations of volunteer labor when measuring performance and to explore multiple indicators. This study contributes to theory building and testing by enabling a two-way understanding of the relationship between volunteer involvement and organizational performance in the public sector.","PeriodicalId":48366,"journal":{"name":"Journal of Public Administration Research and Theory","volume":" ","pages":""},"PeriodicalIF":4.2,"publicationDate":"2023-07-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45232889","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper explores the speed of rulemaking in American state governments. Drawing on a unique data set of over 250,000 individual rules issued by states from 1993 through 2009, we introduce new measures of the speed and breadth of rulemaking in American state bureaucracies, providing a new way of evaluating the incidence of rulemaking delay within and across governments. We focus specifically on how professionalism and oversight powers of state legislative and executive branches affect rulemaking speed and find that states with more professionalized legislatures and governments with extensive legislative/executive oversight powers experience greater delays in rule adoption. These findings provide important new insights into the politics of regulatory delay and suggest disparate ways in which sub-national governments approach regulatory policymaking in a federal system.
{"title":"Rulemaking Speed in the U.S. States","authors":"Graeme T. Boushey, Robert J. McGrath","doi":"10.1093/jopart/muad013","DOIUrl":"https://doi.org/10.1093/jopart/muad013","url":null,"abstract":"\u0000 This paper explores the speed of rulemaking in American state governments. Drawing on a unique data set of over 250,000 individual rules issued by states from 1993 through 2009, we introduce new measures of the speed and breadth of rulemaking in American state bureaucracies, providing a new way of evaluating the incidence of rulemaking delay within and across governments. We focus specifically on how professionalism and oversight powers of state legislative and executive branches affect rulemaking speed and find that states with more professionalized legislatures and governments with extensive legislative/executive oversight powers experience greater delays in rule adoption. These findings provide important new insights into the politics of regulatory delay and suggest disparate ways in which sub-national governments approach regulatory policymaking in a federal system.","PeriodicalId":48366,"journal":{"name":"Journal of Public Administration Research and Theory","volume":" ","pages":""},"PeriodicalIF":4.2,"publicationDate":"2023-07-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45653394","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
While prior research has long identified the centrality of critical supply acquisition to the government’s response to a crisis, there is less understanding of how to secure critical supplies that depend on global supply chains. The acquisition of personal protective equipment (PPE) in the immediate aftermath of the coronavirus disease 2019 outbreak (COVID-19) proved challenging not only due to threats of contractor deception, but also due to disruptions in contractor supply chains. This research analyzes primary interview data with contracting officials involved in purchasing PPE in the early stages of the COVID-19 crisis. The results indicate the ways that contractor relationships were perceived useful in anticipating risks surrounding a contractor’s behavior (behavioral uncertainties), but insufficient in anticipating disruptions that can result from a contractor’s supply chains (environmental uncertainties). Contractor relations were perceived to help in predicting industry disruptions, but such relations were likely to be formed alongside transactional and short-term contract designs – and likely to require comparison with other data sources. The results indicate that improving the reliability of critical supply acquisition for future crises is likely to depend on developing expertise unique to contracting markets, especially as the U.S. government increasingly relies on global supply chains in critical supply acquisition.
{"title":"Responding to Environmental Uncertainties in Critical Supply Acquisition: An Examination of Contracting for Personal Protective Equipment (PPE) in the Aftermath of COVID-19","authors":"Eric J. Boyer","doi":"10.1093/jopart/muad015","DOIUrl":"https://doi.org/10.1093/jopart/muad015","url":null,"abstract":"\u0000 While prior research has long identified the centrality of critical supply acquisition to the government’s response to a crisis, there is less understanding of how to secure critical supplies that depend on global supply chains. The acquisition of personal protective equipment (PPE) in the immediate aftermath of the coronavirus disease 2019 outbreak (COVID-19) proved challenging not only due to threats of contractor deception, but also due to disruptions in contractor supply chains. This research analyzes primary interview data with contracting officials involved in purchasing PPE in the early stages of the COVID-19 crisis. The results indicate the ways that contractor relationships were perceived useful in anticipating risks surrounding a contractor’s behavior (behavioral uncertainties), but insufficient in anticipating disruptions that can result from a contractor’s supply chains (environmental uncertainties). Contractor relations were perceived to help in predicting industry disruptions, but such relations were likely to be formed alongside transactional and short-term contract designs – and likely to require comparison with other data sources. The results indicate that improving the reliability of critical supply acquisition for future crises is likely to depend on developing expertise unique to contracting markets, especially as the U.S. government increasingly relies on global supply chains in critical supply acquisition.","PeriodicalId":48366,"journal":{"name":"Journal of Public Administration Research and Theory","volume":" ","pages":""},"PeriodicalIF":4.2,"publicationDate":"2023-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48562420","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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