Pub Date : 2024-01-29DOI: 10.1177/00187267231220260
Hannah Trittin-Ulbrich, Sarah Glozer
Studies of meaningful work have proposed that work that holds personal significance and meaning can transcend pay. But how can workers who do not want, or cannot afford, to sacrifice pay for meaning commercialise their work to realise its market worth? We explore this question in the context of social media influencers who participated in the InfluencerPayGap community (an Instagram profile established in 2020 to expose pay disparities in the influencer industry). Combining concepts of worth from the meaningful work literature with a sociological theory of valuation, we identify three enrichment narratives engaged with by influencers to circumvent expectations of performing free labour. Besides illuminating how influencers construct and connect the personal worth of their work with its market worth, we show how these narratives of authenticity, relationality and quantification involve a ‘double loop of enrichment’. Consisting in the interplay between influencers’ own sense of the worth of their work and feedback from their followers and the algorithms of social media platforms, this loop can reinforce and transform but also undermine influencers’ perceptions of the worth and meaning of their work. Our findings contribute to a greater understanding of meaningful work and the valuation of work in non-traditional work contexts.
{"title":"#Knowyourworth: How influencers commercialise meaningful work","authors":"Hannah Trittin-Ulbrich, Sarah Glozer","doi":"10.1177/00187267231220260","DOIUrl":"https://doi.org/10.1177/00187267231220260","url":null,"abstract":"Studies of meaningful work have proposed that work that holds personal significance and meaning can transcend pay. But how can workers who do not want, or cannot afford, to sacrifice pay for meaning commercialise their work to realise its market worth? We explore this question in the context of social media influencers who participated in the InfluencerPayGap community (an Instagram profile established in 2020 to expose pay disparities in the influencer industry). Combining concepts of worth from the meaningful work literature with a sociological theory of valuation, we identify three enrichment narratives engaged with by influencers to circumvent expectations of performing free labour. Besides illuminating how influencers construct and connect the personal worth of their work with its market worth, we show how these narratives of authenticity, relationality and quantification involve a ‘double loop of enrichment’. Consisting in the interplay between influencers’ own sense of the worth of their work and feedback from their followers and the algorithms of social media platforms, this loop can reinforce and transform but also undermine influencers’ perceptions of the worth and meaning of their work. Our findings contribute to a greater understanding of meaningful work and the valuation of work in non-traditional work contexts.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":"11 1","pages":""},"PeriodicalIF":5.7,"publicationDate":"2024-01-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139950313","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-01-09DOI: 10.1177/00187267231218630
Sarah Bloomfield, Clare Rigg, Russ Vince
Surely a leader should know what to do? But what happens when complexity means they cannot know which path to take? We answer this question with an ethnographic study of distributed leadership (DL) in an organisation grappling with inherent tensions within its mission. The article makes a counter-intuitive argument for the value and utility of unknowingness, defined as a state of awareness of both an absence of knowing and one’s inability to know. Three inter-related aspects to unknowingness are developed – acceptance of not knowing, tolerance of the discomfort of not knowing, and distribution of unknowingness – leading to an innovative theory of unknowingness. We reveal how unknowingness and DL are bound with each other in the sense that not knowing can enable distribution of leadership within the organisation, whilst DL addresses challenges in complex organisations associated with not knowing. We thereby provide an illustration of the interplay between those with hierarchical authority and others dispersed throughout an organisation. In sum, we provide an alternative perspective to the heroic, all-knowing individual leader.
{"title":"‘I don’t know what’s going on’: Theorising the relationship between unknowingness and distributed leadership","authors":"Sarah Bloomfield, Clare Rigg, Russ Vince","doi":"10.1177/00187267231218630","DOIUrl":"https://doi.org/10.1177/00187267231218630","url":null,"abstract":"Surely a leader should know what to do? But what happens when complexity means they cannot know which path to take? We answer this question with an ethnographic study of distributed leadership (DL) in an organisation grappling with inherent tensions within its mission. The article makes a counter-intuitive argument for the value and utility of unknowingness, defined as a state of awareness of both an absence of knowing and one’s inability to know. Three inter-related aspects to unknowingness are developed – acceptance of not knowing, tolerance of the discomfort of not knowing, and distribution of unknowingness – leading to an innovative theory of unknowingness. We reveal how unknowingness and DL are bound with each other in the sense that not knowing can enable distribution of leadership within the organisation, whilst DL addresses challenges in complex organisations associated with not knowing. We thereby provide an illustration of the interplay between those with hierarchical authority and others dispersed throughout an organisation. In sum, we provide an alternative perspective to the heroic, all-knowing individual leader.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":"36 17","pages":""},"PeriodicalIF":5.7,"publicationDate":"2024-01-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139442751","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-29DOI: 10.1177/00187267231218430
Enrico Fontana, Cedric Dawkins
In the developing economy of Bangladesh, local factory owners in the garment industry have felt great pressure to improve factory safety, but the costs for those improvements are not shared by the global apparel firms that wield immense influence over them. Consequently, we examine whether multi-stakeholder initiatives (MSIs), as vehicles of corporate social responsibility (CSR), offer platforms for democratic oversight or merely serve as new arenas to exercise corporate power. Given their role in connecting global and local contexts and their history of safety incidents, local factory owners possess a unique perspective on the impact and contested nature of CSR in global supply chains. This article presents a qualitative study of MSIs in the Bangladesh garment industry, particularly after the Rana Plaza collapse. Through interviews with local factory owners and executive managers, we explore the reasons behind their opposition to CSR as exercised by global apparel firms, and the contestation of those practices by their local business association. Our findings lead us to conclude that garment industry MSIs are unlikely to be effective without labor procurement practices that harmonize global and local interests to mitigate the competitive pressures on local factory owners.
{"title":"Contesting corporate responsibility in the Bangladesh garment industry: The local factory owner perspective","authors":"Enrico Fontana, Cedric Dawkins","doi":"10.1177/00187267231218430","DOIUrl":"https://doi.org/10.1177/00187267231218430","url":null,"abstract":"In the developing economy of Bangladesh, local factory owners in the garment industry have felt great pressure to improve factory safety, but the costs for those improvements are not shared by the global apparel firms that wield immense influence over them. Consequently, we examine whether multi-stakeholder initiatives (MSIs), as vehicles of corporate social responsibility (CSR), offer platforms for democratic oversight or merely serve as new arenas to exercise corporate power. Given their role in connecting global and local contexts and their history of safety incidents, local factory owners possess a unique perspective on the impact and contested nature of CSR in global supply chains. This article presents a qualitative study of MSIs in the Bangladesh garment industry, particularly after the Rana Plaza collapse. Through interviews with local factory owners and executive managers, we explore the reasons behind their opposition to CSR as exercised by global apparel firms, and the contestation of those practices by their local business association. Our findings lead us to conclude that garment industry MSIs are unlikely to be effective without labor procurement practices that harmonize global and local interests to mitigate the competitive pressures on local factory owners.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":" 27","pages":""},"PeriodicalIF":5.7,"publicationDate":"2023-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139144425","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-01Epub Date: 2023-07-14DOI: 10.1007/s12070-023-04028-1
Anuradha Pai, Vinitha G Kaimal
A herniation is the abnormal protrusion of an organ or other body structure through a defect or natural opening in a covering membrane, muscle, or bone. The parotid gland is the largest of the salivary glands, which is situated below the external acoustic meatus and overlaps the masseter muscle anteriorly. In this rare case report, a 35 years old female patient complained of pain in the cheek region for 3 years and gave a history of pain aggravating while having sour food. On palpation, multiple nodules were found bilaterally in the cheek area which was tender. Ultrasonography of the masseter and parotid region showed herniation of the lower lobe of the parotid gland into the masseter muscle which is 1 cm on the right side and 0.8 cm on the left side. The findings obtained from ultrasound images were further confirmed with Magnetic Resonance Imaging (MRI).
{"title":"Herniation of Parotid Gland into Masseter Muscle: A Rare Case Report.","authors":"Anuradha Pai, Vinitha G Kaimal","doi":"10.1007/s12070-023-04028-1","DOIUrl":"10.1007/s12070-023-04028-1","url":null,"abstract":"<p><p>A herniation is the abnormal protrusion of an organ or other body structure through a defect or natural opening in a covering membrane, muscle, or bone. The parotid gland is the largest of the salivary glands, which is situated below the external acoustic meatus and overlaps the masseter muscle anteriorly. In this rare case report, a 35 years old female patient complained of pain in the cheek region for 3 years and gave a history of pain aggravating while having sour food. On palpation, multiple nodules were found bilaterally in the cheek area which was tender. Ultrasonography of the masseter and parotid region showed herniation of the lower lobe of the parotid gland into the masseter muscle which is 1 cm on the right side and 0.8 cm on the left side. The findings obtained from ultrasound images were further confirmed with Magnetic Resonance Imaging (MRI).</p>","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":"31 1","pages":"4083-4085"},"PeriodicalIF":0.6,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10645919/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86824866","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-01Epub Date: 2023-06-07DOI: 10.1007/s12070-023-03901-3
Mansi A R Venkatramanan, Anilkumar S Harugop, Sneha A Sankaran
Videonystagmography (VNG) is useful and reliable in diagnosing vertigo. Benign Paroxysmal Positional Vertigo (BPPV) is the most common peripheral vestibular disorder in adults, and posterior canal is the commonest canalinvolved. The treatment of choice for posterior canal BPPV is repositioning manoeuvres. Epley and Semontmanoeuvres are the two most commonly used treatment manoeuvres for the management of posterior canalBPPV. In this study, we use VNG to compare the two. Epley Repositioning Manoeuvre was found to be moreeffective than Semont Liberatory Manoeuvre.
Supplementary information: The online version contains supplementary material available at 10.1007/s12070-023-03901-3.
{"title":"Comparing Efficiency Epley and Semont Manoeuvre with Videonystagmography.","authors":"Mansi A R Venkatramanan, Anilkumar S Harugop, Sneha A Sankaran","doi":"10.1007/s12070-023-03901-3","DOIUrl":"10.1007/s12070-023-03901-3","url":null,"abstract":"<p><p>Videonystagmography (VNG) is useful and reliable in diagnosing vertigo. Benign Paroxysmal Positional Vertigo (BPPV) is the most common peripheral vestibular disorder in adults, and posterior canal is the commonest canalinvolved. The treatment of choice for posterior canal BPPV is repositioning manoeuvres. Epley and Semontmanoeuvres are the two most commonly used treatment manoeuvres for the management of posterior canalBPPV. In this study, we use VNG to compare the two. Epley Repositioning Manoeuvre was found to be moreeffective than Semont Liberatory Manoeuvre.</p><p><strong>Supplementary information: </strong>The online version contains supplementary material available at 10.1007/s12070-023-03901-3.</p>","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":"65 1","pages":"3021-3026"},"PeriodicalIF":0.6,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10645646/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86802079","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-27DOI: 10.1177/00187267231211847
Hai‐Jiang Wang, Peikai Li, T. Bauer, B. Erdogan
During organizational entry, newcomers often draw upon internal resources like coworkers and supervisors to navigate their roles. Could external interactions with customers or patients hold the key to newcomer adjustment in certain job contexts? Our study, rooted in the conservation of resources theory, identifies a critical link between mistreatment from external parties and newcomer adjustment—a connection that is explained by rumination and work engagement. Through two studies involving new nurses in China (Study 1: four-wave cross-lagged panel design, N = 181; Study 2: four-wave time-lagged design, N = 198), we uncover that mistreatment from patients results in rumination among newcomers, leading to diminished task mastery and role clarity, as mediated by reduced work engagement. This ripple effect of external mistreatment persists even when accounting for internal mistreatment (abusive supervision and coworker incivility). Our results illustrate how negative interactions with external entities can hinder newcomer adjustment—a revelation with far-reaching implications for practitioners and future research.1
{"title":"Patient mistreatment and new nurse adjustment: The role of rumination and work engagement","authors":"Hai‐Jiang Wang, Peikai Li, T. Bauer, B. Erdogan","doi":"10.1177/00187267231211847","DOIUrl":"https://doi.org/10.1177/00187267231211847","url":null,"abstract":"During organizational entry, newcomers often draw upon internal resources like coworkers and supervisors to navigate their roles. Could external interactions with customers or patients hold the key to newcomer adjustment in certain job contexts? Our study, rooted in the conservation of resources theory, identifies a critical link between mistreatment from external parties and newcomer adjustment—a connection that is explained by rumination and work engagement. Through two studies involving new nurses in China (Study 1: four-wave cross-lagged panel design, N = 181; Study 2: four-wave time-lagged design, N = 198), we uncover that mistreatment from patients results in rumination among newcomers, leading to diminished task mastery and role clarity, as mediated by reduced work engagement. This ripple effect of external mistreatment persists even when accounting for internal mistreatment (abusive supervision and coworker incivility). Our results illustrate how negative interactions with external entities can hinder newcomer adjustment—a revelation with far-reaching implications for practitioners and future research.1","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":"27 1","pages":""},"PeriodicalIF":5.7,"publicationDate":"2023-11-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139231843","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-20DOI: 10.1177/00187267231203531
Wojdan Omran, Sh. Yousafzai
What exactly is gaslighting and how does it play out in the gendered context of women’s entrepreneurship? We contribute to Stern’s three-stage model of gaslighting by presenting a contextualised perspective through a ‘twisted path’ of gaslighting that maps out gaslighting interactions and consequences, reflecting how our findings coincide with, depart from and enrich this model; meanwhile identifying primary and subsequent (secondary and tertiary) gaslighting interactions. By examining gaslighting through the lens of epistemic injustice and testimonial injustice, we explain why some women entrepreneurs succumb to gaslighting, while others strategically employ testimonial smothering and infrapolitics as an empowered agential strategy rather than a disenfranchised consequence. Considering the lack of research on gaslighting in entrepreneurship, our geopolitical context emphasises the role of spatial position and identity within multiple systems of injustice, such as occupation and patriarchy, adding novel insights theorised and grounded in lived experiences. In doing so, we disrupt the influence of western feminism by embracing a postcolonial feminist perspective and promoting social justice through centring the voices of 40 internally displaced Palestinian women entrepreneurs. Policy implications underscore the need to raise awareness of gaslighting, facilitate its identification and promote preventive measures to hold gaslighters accountable.
{"title":"Navigating the twisted path of gaslighting: A manifestation of epistemic injustice for Palestinian women entrepreneurs","authors":"Wojdan Omran, Sh. Yousafzai","doi":"10.1177/00187267231203531","DOIUrl":"https://doi.org/10.1177/00187267231203531","url":null,"abstract":"What exactly is gaslighting and how does it play out in the gendered context of women’s entrepreneurship? We contribute to Stern’s three-stage model of gaslighting by presenting a contextualised perspective through a ‘twisted path’ of gaslighting that maps out gaslighting interactions and consequences, reflecting how our findings coincide with, depart from and enrich this model; meanwhile identifying primary and subsequent (secondary and tertiary) gaslighting interactions. By examining gaslighting through the lens of epistemic injustice and testimonial injustice, we explain why some women entrepreneurs succumb to gaslighting, while others strategically employ testimonial smothering and infrapolitics as an empowered agential strategy rather than a disenfranchised consequence. Considering the lack of research on gaslighting in entrepreneurship, our geopolitical context emphasises the role of spatial position and identity within multiple systems of injustice, such as occupation and patriarchy, adding novel insights theorised and grounded in lived experiences. In doing so, we disrupt the influence of western feminism by embracing a postcolonial feminist perspective and promoting social justice through centring the voices of 40 internally displaced Palestinian women entrepreneurs. Policy implications underscore the need to raise awareness of gaslighting, facilitate its identification and promote preventive measures to hold gaslighters accountable.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":"117 2","pages":""},"PeriodicalIF":5.7,"publicationDate":"2023-11-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139259289","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-20DOI: 10.1177/00187267231202736
Hayfaa A. Tlaiss, Dmitry Khanin
Does the way in which people do gender influence their career advancement strategies? Based on semi-structured interviews with Saudi women senior managers and drawing from the postcolonial feminist theory, we discover in this study that it does. We show that Saudi women choosing to do gender well, the Sailing Through cohort, achieve career advancement by amplifying their commitment to family responsibilities, enacting respectful femininity, and invoking family associations to build winning alliances. We describe this form of resistance as crafty agency. In contrast, Saudi women choosing to do gender differently, the Trailblazing cohort, achieve their advancement goals by acting in a serious, composed, and competitive manner, investing in their human and professional capital, and effectively using self-promotion and self-advocacy. We describe this form of resistance as determined agency. Overall, our study demonstrates that Saudi women’s agency is not fixed, or definite, or passive but rather it is fluid, multifaceted, and transformational. This article contributes to gender studies by showing how different stances on doing gender drive the reinvention of gender identities and pursuit of alternative career advancement strategies. It also provides a nuanced understanding of how Saudi women attain senior management positions as they navigate the messiness and contradictions of gender roles and gendered contexts, agency, doing gender well and doing gender differently, and career advancement strategies.
{"title":"Cultural trespassers or disruptors? Femininity reinvented and the career advancement strategies of Saudi women senior managers","authors":"Hayfaa A. Tlaiss, Dmitry Khanin","doi":"10.1177/00187267231202736","DOIUrl":"https://doi.org/10.1177/00187267231202736","url":null,"abstract":"Does the way in which people do gender influence their career advancement strategies? Based on semi-structured interviews with Saudi women senior managers and drawing from the postcolonial feminist theory, we discover in this study that it does. We show that Saudi women choosing to do gender well, the Sailing Through cohort, achieve career advancement by amplifying their commitment to family responsibilities, enacting respectful femininity, and invoking family associations to build winning alliances. We describe this form of resistance as crafty agency. In contrast, Saudi women choosing to do gender differently, the Trailblazing cohort, achieve their advancement goals by acting in a serious, composed, and competitive manner, investing in their human and professional capital, and effectively using self-promotion and self-advocacy. We describe this form of resistance as determined agency. Overall, our study demonstrates that Saudi women’s agency is not fixed, or definite, or passive but rather it is fluid, multifaceted, and transformational. This article contributes to gender studies by showing how different stances on doing gender drive the reinvention of gender identities and pursuit of alternative career advancement strategies. It also provides a nuanced understanding of how Saudi women attain senior management positions as they navigate the messiness and contradictions of gender roles and gendered contexts, agency, doing gender well and doing gender differently, and career advancement strategies.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":"56 1","pages":""},"PeriodicalIF":5.7,"publicationDate":"2023-11-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139258396","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In the complex realm of ethical decision making, organizations are increasingly developing comprehensive ethical frameworks as guides. These frameworks prescribe ethical principles and decision-making processes to steer organizational actors toward addressing the elusive question of “what is the right thing to do?” in specific situations. However, the interplay between these prescriptive frameworks and collective processes of ethical sensemaking remains underexplored. Based on an extensive qualitative study within publicly funded healthcare organizations, we examine how organizational actors, confronted with the challenge of making exceptional funding decisions, enact an organizational ethical framework. Our findings reveal the manifold ways through which such a framework both streamlines ethical sensemaking and induces new and unexpected interpretive challenges. These challenges generate ethical equivocality, which decision makers seek to reduce through particular sensegiving interventions, and, on occasion, through problematizing the abstract principles prescribed by the framework, based on what is intuitively felt right in situ. We contribute to the literature by developing a conceptual model of three distinct modes in which organizational actors enact the prescriptions of an ethical framework. Our article sheds new light on the unintended consequences of using organizational ethical frameworks in real-world ethical deliberations.
{"title":"What is the right thing to do? The constitutive role of organizational ethical frameworks in collective ethical sensemaking","authors":"Emmanouil Gkeredakis, Jacky Swan, Davide Nicolini, Haridimos Tsoukas","doi":"10.1177/00187267231205165","DOIUrl":"https://doi.org/10.1177/00187267231205165","url":null,"abstract":"In the complex realm of ethical decision making, organizations are increasingly developing comprehensive ethical frameworks as guides. These frameworks prescribe ethical principles and decision-making processes to steer organizational actors toward addressing the elusive question of “what is the right thing to do?” in specific situations. However, the interplay between these prescriptive frameworks and collective processes of ethical sensemaking remains underexplored. Based on an extensive qualitative study within publicly funded healthcare organizations, we examine how organizational actors, confronted with the challenge of making exceptional funding decisions, enact an organizational ethical framework. Our findings reveal the manifold ways through which such a framework both streamlines ethical sensemaking and induces new and unexpected interpretive challenges. These challenges generate ethical equivocality, which decision makers seek to reduce through particular sensegiving interventions, and, on occasion, through problematizing the abstract principles prescribed by the framework, based on what is intuitively felt right in situ. We contribute to the literature by developing a conceptual model of three distinct modes in which organizational actors enact the prescriptions of an ethical framework. Our article sheds new light on the unintended consequences of using organizational ethical frameworks in real-world ethical deliberations.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":"30 49","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135390444","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-31DOI: 10.1177/00187267231205781
Sanne Frandsen, Marita Svane, Didde Maria Humle
We investigate organizational members’ crisis sensemaking and construction of responsibility at the peak of a corporate scandal. We focus on those organizational members, who are not directly involved in the scandal but are still affected by it, as they are questioned about their collective and moral responsibility for being members of an organization that has engaged in wrongdoing. Our study is based on interviews with and observations of frontline employees and their managers at Danske Banke—a bank involved in a money laundering scandal of historical magnitude. We propose an antenarrative crisis sensemaking framework that enables us to contribute to the literature on crisis sensemaking in two significant ways. First, we advance existing knowledge on crisis sensemaking by focusing on the less visible, unfinished, fragmented, and polyphonic sensemaking of organizational members during a corporate scandal. Second, we demonstrate that organizational members at the peak of a scandal place responsibility in different timespaces as they construct others’ and their own responsibility both retrospectively and prospectively.
{"title":"Who is responsible—and for what? An antenarrative perspective on organizational members’ crisis sensemaking of responsibility during a corporate scandal","authors":"Sanne Frandsen, Marita Svane, Didde Maria Humle","doi":"10.1177/00187267231205781","DOIUrl":"https://doi.org/10.1177/00187267231205781","url":null,"abstract":"We investigate organizational members’ crisis sensemaking and construction of responsibility at the peak of a corporate scandal. We focus on those organizational members, who are not directly involved in the scandal but are still affected by it, as they are questioned about their collective and moral responsibility for being members of an organization that has engaged in wrongdoing. Our study is based on interviews with and observations of frontline employees and their managers at Danske Banke—a bank involved in a money laundering scandal of historical magnitude. We propose an antenarrative crisis sensemaking framework that enables us to contribute to the literature on crisis sensemaking in two significant ways. First, we advance existing knowledge on crisis sensemaking by focusing on the less visible, unfinished, fragmented, and polyphonic sensemaking of organizational members during a corporate scandal. Second, we demonstrate that organizational members at the peak of a scandal place responsibility in different timespaces as they construct others’ and their own responsibility both retrospectively and prospectively.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135869290","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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