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Relations between reflexivity and institutional work: A case study in a public organisation 反身性与机构工作之间的关系:公共机构案例研究
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-11-05 DOI: 10.1177/00187267241290637
Tiina Tuominen
Reflexivity is often considered a prerequisite for institutional work. However, the relationship between reflexivity and institutional work has rarely been examined rigorously in empirical research, and there is a lack of consensus on when and how reflexivity motivates such efforts. This study aims to address this gap by reviewing existing operationalisations of reflexivity and exploring how different forms of reflexivity impacted employees’ engagement in institutional work in a public organisation undergoing institutional change. The empirical results revealed seven distinct patterns of reflexivity and institutional work, indicating that variations across three dimensions of reflexive evaluation – scope, openness and relationality – contributed to decisions about whether and how to engage in institutional work. The results also demonstrated that reflexivity is profoundly grounded in individuals’ concerns and shaped by their work and professional histories. These findings suggest that researchers and practitioners must develop a deeper understanding of the multidimensional nature of reflexivity in order to foster meaningful employee contributions to institutional processes.
反身性通常被认为是机构工作的先决条件。然而,实证研究很少严格考察反身性与机构工作之间的关系,而且对于反身性何时以及如何激发机构工作缺乏共识。本研究旨在通过回顾现有的反身性操作方法,探讨不同形式的反身性如何影响正在进行机构变革的公共组织中员工对机构工作的参与,从而弥补这一空白。实证结果揭示了七种不同的反身性和机构工作模式,表明反身性评价的三个维度--范围、开放性和关系性--的变化有助于决定是否以及如何参与机构工作。研究结果还表明,反思性深深植根于个人的关切,并受其工作和职业历史的影响。这些研究结果表明,研究人员和从业人员必须更深入地了解反思性的多面性,以促进员工为机构进程做出有意义的贡献。
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引用次数: 0
Inspired to be transformational: The interplay between employee voice type and manager construal level 激励变革:员工声音类型与管理者构想水平之间的相互作用
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-11-01 DOI: 10.1177/00187267241288680
Shuqi Li, Russell E Johnson, Hun Whee Lee, Brent A Scott
The power to ignite change in organizations does not rest solely with managers—it can also stem from employees. Employee voice, the upward communication of change-related information, can be a powerful catalyst for inspiring managers to be transformational. To examine how this process unfolds, we utilize the transmission model of inspiration as a theoretical foundation for identifying when and for whom employee voice inspires managers to exhibit change-oriented behavior. Using experience sampling (Study 1) and critical incident (Study 2) methods, we find that employee promotive voice evokes manager inspiration, which in turn motivates managers to enact transformational behavior. In contrast, prohibitive voice, by itself, is not associated with managers’ inspiration and transformational behavior. However, manager trait construal level serves as a critical boundary condition. Managers with a higher-level construal are more likely to be inspired by prohibitive voice because they are more likely to recognize the potential value of such voice, approach it with great interest, and link it to organizational goals. Our study extends knowledge on the consequences of voice by elucidating its impact on managers’ transformational behavior and addresses a critical gap in leadership research by spotlighting the influence that followers have on leaders.
激发组织变革的力量并不完全在于管理者--它也可以来自员工。员工的声音,即变革相关信息的向上传播,可以成为激励管理者进行变革的强大催化剂。为了研究这一过程是如何展开的,我们采用了灵感传递模型作为理论基础,以确定员工的声音何时以及为谁激发管理者表现出以变革为导向的行为。通过经验取样法(研究 1)和关键事件法(研究 2),我们发现员工的促进性声音会唤起管理者的灵感,进而激励管理者实施变革行为。相反,禁止性声音本身与管理者的灵感和变革行为无关。然而,管理者的特质构想水平是一个关键的边界条件。具有较高层次构想的管理者更有可能受到禁止性声音的启发,因为他们更有可能认识到这种声音的潜在价值,以极大的兴趣对待它,并将它与组织目标联系起来。我们的研究通过阐明声音对管理者转型行为的影响,扩展了对声音后果的认识,并通过强调追随者对领导者的影响,填补了领导力研究中的一个重要空白。
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引用次数: 0
Cultivating dispersed collectivity: How communities between organizations sustain employee activism 培养分散的集体主义:组织间的社区如何维持员工的积极性
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-10-27 DOI: 10.1177/00187267241290979
Anna Stöber, Verena Girschik
Pushing for social change at work is frustrating and precarious. Many employee activists therefore seek support in communities that form around their aspirations and reside ‘between’ organizations. This article advances our understanding of how community participation shapes employee activists’ experiences of their change agency as they return to and pursue their social purpose in their corporate lives. Grounded in an in-depth qualitative study of an inter-organizational community of employee activists, we introduce the notion of ‘dispersed collectivity’: employee activists generate a shared sense of collectivity that they maintain even as they disperse into their workplaces. Dispersed collectivity enables subtle agentic experiences by emboldening employee activists to endure their often-challenging corporate lives, unsettle corporate norms, and detach from their corporate positions. Even without mobilizing a collective push for change across firms, communities can thus play a critical role in sustaining employee activism. Our study contributes a more nuanced account of employee activists’ change agency and offers new theoretical insights into the role of inter-organizational communities in social change, the practices they can use to build collective momentum and empathic connections, and their impact on employee activists’ determination to drive social change from within.
在工作中推动社会变革既令人沮丧,又岌岌可危。因此,许多员工积极分子在围绕他们的愿望而形成的社区中寻求支持,这些社区位于 "组织之间"。这篇文章有助于我们理解,当员工积极分子回归并在企业生活中追求他们的社会目标时,社区参与是如何塑造他们的变革机构经验的。基于对一个员工积极分子组织间社区的深入定性研究,我们提出了 "分散集体性 "的概念:员工积极分子产生了一种共同的集体感,即使他们分散到各自的工作场所,也能保持这种集体感。分散的集体性使员工积极分子有勇气忍受其经常充满挑战的企业生活、打破企业规范并脱离企业立场,从而实现微妙的代理体验。因此,即使没有动员集体推动企业变革,社区也能在维持员工积极性方面发挥关键作用。我们的研究对员工积极分子的变革机构做出了更细致的描述,并对组织间社区在社会变革中的作用、他们用来建立集体动力和共鸣联系的做法,以及他们对员工积极分子从内部推动社会变革的决心的影响提供了新的理论见解。
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引用次数: 0
The different ways of being true to self at work: A review of divergence among authenticity constructs 工作中忠于自我的不同方式:回顾真实性构建之间的分歧
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-10-24 DOI: 10.1177/00187267241288109
Caroline Rook, Hannes Leroy, Jingtao Zhu, Moran Anisman-Razin
As the number of publications demonstrating the benefits and risks of being authentic at work grows, so does the variety of interpretations of what it means to be authentic—and with it increasing inconsistencies and contradictions in conceptualizations of authenticity and its outcomes. We propose that the reasons for these inconsistencies stem from differing underlying assumptions on what authenticity is and thus what it means to be “true to self”. To better understand these differences, we conducted a systematic review of authenticity constructs in organization science, concentrating on the divergence among definitions and underlying theoretical assumptions of authenticity constructs. We identified two dimensions underlying authenticity constructs’ assumptions. First, constructs differed in whether the self was oriented more toward independence (emphasis on the self as distinct from others) or toward interdependence (self as relationally oriented). Second, constructs ranged in their perspectives on the self as fixed (self as stable) to more malleable (self as changing). In this review, we delineate the different ways of “staying true to one’s self” at work and show the inherent complexities in the process of being authentic in the workplace, explaining how these differences may lead to seemingly contradictory work-related outcomes of authenticity.
随着证明工作中真实的益处和风险的出版物数量不断增加,对真实含义的各种解释也越来越多,对真实及其结果的概念化的不一致和矛盾也随之增加。我们认为,造成这些不一致的原因在于,人们对 "真实性 "以及 "忠于自我 "的含义有着不同的基本假设。为了更好地理解这些差异,我们对组织科学中的真实性建构进行了系统回顾,重点关注真实性建构的定义和基本理论假设之间的分歧。我们发现了真实性建构假设的两个基本维度。首先,在自我更倾向于独立(强调自我有别于他人)还是相互依存(自我以关系为导向)的问题上,各种构造存在差异。其次,各种建构对自我的看法也不尽相同,有的认为自我是固定的(自我是稳定的),有的认为自我是可塑的(自我是变化的)。在这篇综述中,我们划分了在工作中 "忠于自我 "的不同方式,并展示了在工作场所保持真实的过程中固有的复杂性,解释了这些差异如何可能导致与工作相关的、看似矛盾的真实结果。
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引用次数: 0
Embodying wilfulness: Investigating the unequal power dynamics of informal organisational body work through the case of women in stand-up comedy 体现任性:通过单口相声中的女性案例调查非正式组织机构工作中的不平等权力动态
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-10-24 DOI: 10.1177/00187267241288685
Eline Jammaers, Dide van Eck, Silvia Cinque
Women who step into the spotlight may be burdened with managing their sexualised bodies, unlike men. This is true also in stand-up comedy, where more women than ever are entering the field. Investigating this unequally distributed body work, we use Sara Ahmed’s idea of the wilful subject to spot naturalised beliefs of women as unfunny who ‘will too much’. We do so through a qualitative study carried out with 26 professionals. We contribute by showing how ‘informal’ organisational body work, which comprises the purposeful efforts workers undertake on their and others’ bodies as part of informal role demands, is underpinned by diversity-related power dynamics. Anticipating how the burden of such ‘work’ does not fall equally on the shoulders of everyone is key in imagining more egalitarian futures of work. We demonstrate the embodied and political merits of wilfulness as an analytical tool focusing on the historically persistent labelling of women as wilful, a difficult-to-spot inequality, while taking into account how such wilfulness charges are mobilised by the target. Inspired by queering and cripping, we introduce the term ‘hagging’ to indicate women reclaiming positions of power and reappropriating their sexual objectification in male-dominated sexist environments.
与男性不同,走入聚光灯下的女性可能会背负着管理自己性化身体的重担。在单口相声领域也是如此,进入这一领域的女性比以往任何时候都多。在调查这种不平等的身体工作分配时,我们使用了萨拉-艾哈迈德(Sara Ahmed)的 "任性主体"(wilful subject)概念,以发现女性 "太任性 "而不好笑的固有观念。我们通过对 26 位专业人士进行定性研究来实现这一目标。我们通过展示 "非正式的 "组织性身体工作(包括作为非正式角色要求的一部分,工作人员对自己和他人的身体所做的有目的的努力)如何受到与多样性相关的权力动态的支持,从而做出贡献。预见到这种 "工作 "的重担不会平等地落在每个人的肩上,是想象更加平等的未来工作的关键。我们展示了 "任性 "作为一种分析工具在体现和政治方面的优点,重点关注历史上持续存在的将女性贴上 "任性 "标签的现象,这是一种难以察觉的不平等,同时考虑到这种 "任性 "指控是如何被目标调动起来的。受 "queering "和 "cripping "的启发,我们引入了 "hgging "一词,以表示女性在男性主导的性别歧视环境中重新获得权力地位,并重新利用她们的性客体化。
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引用次数: 0
Too few or too many? Exploring the Link between gender dissimilarity and employee absenteeism 太少还是太多?探索性别差异与员工旷工之间的联系
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-10-19 DOI: 10.1177/00187267241288422
Laura Guillén, Max Reinwald, Florian Kunze
Despite well-intentioned gender diversity initiatives aimed at addressing gender imbalances by ensuring minimal female representation in predominantly male groups, such tokenism often exacerbates discrimination and social isolation for these women, potentially leading to absenteeism. Research suggests that the benefits of diversity are realized only when the ratio of women to men reaches a critical threshold that allows for genuine integration and participation. However, this threshold remains uncertain. We integrate tokenism theory with social identity and status characteristics theories to investigate the effects of gender ratios within organizational teams on individual absenteeism. Specifically, we theorize a U-shaped relationship between gender dissimilarity and absenteeism for women, but not for men. Study 1, with a one-year cross-lagged design, encompassing 10,332 blue-collar workers in 1064 teams, supports the U-shaped relationship for women, while the relationship for men was non-significant. In Study 2, we use an experimental design with a sample of 370 female blue-collar workers to explore two potential mechanisms that may together explain the U-shaped gender dissimilarity effect for women. We test whether the gender composition of the work group affects both women’s likelihood of reporting unpleasant experiences and the group’s norms regarding absence. We draw theoretical and practical implications from these findings.
尽管性别多样性倡议的初衷是好的,旨在通过确保女性在以男性为主的群体中拥有最低限度的代表性来解决性别失衡问题,但这种象征性的做法往往会加剧对这些妇女的歧视和社会孤立,并可能导致缺勤。研究表明,只有当男女比例达到一个临界点,能够真正实现融合和参与时,多样性的益处才能实现。然而,这个临界点仍不确定。我们将象征主义理论与社会认同和地位特征理论相结合,研究组织团队中的性别比例对个人旷工的影响。具体来说,我们认为性别差异与女性缺勤率之间存在 U 型关系,而与男性缺勤率之间不存在这种关系。研究 1 采用了为期一年的交叉滞后设计,涵盖了 1064 个团队中的 10 332 名蓝领工人,结果支持女性的 U 型关系,而男性的关系并不显著。在研究 2 中,我们采用实验设计,以 370 名女性蓝领工人为样本,探讨了两种可能共同解释女性 U 型性别差异效应的潜在机制。我们检验了工作群体的性别构成是否会影响女性报告不愉快经历的可能性以及群体对缺勤的规范。我们从这些发现中得出了理论和实践意义。
{"title":"Too few or too many? Exploring the Link between gender dissimilarity and employee absenteeism","authors":"Laura Guillén, Max Reinwald, Florian Kunze","doi":"10.1177/00187267241288422","DOIUrl":"https://doi.org/10.1177/00187267241288422","url":null,"abstract":"Despite well-intentioned gender diversity initiatives aimed at addressing gender imbalances by ensuring minimal female representation in predominantly male groups, such tokenism often exacerbates discrimination and social isolation for these women, potentially leading to absenteeism. Research suggests that the benefits of diversity are realized only when the ratio of women to men reaches a critical threshold that allows for genuine integration and participation. However, this threshold remains uncertain. We integrate tokenism theory with social identity and status characteristics theories to investigate the effects of gender ratios within organizational teams on individual absenteeism. Specifically, we theorize a U-shaped relationship between gender dissimilarity and absenteeism for women, but not for men. Study 1, with a one-year cross-lagged design, encompassing 10,332 blue-collar workers in 1064 teams, supports the U-shaped relationship for women, while the relationship for men was non-significant. In Study 2, we use an experimental design with a sample of 370 female blue-collar workers to explore two potential mechanisms that may together explain the U-shaped gender dissimilarity effect for women. We test whether the gender composition of the work group affects both women’s likelihood of reporting unpleasant experiences and the group’s norms regarding absence. We draw theoretical and practical implications from these findings.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":"42 1","pages":""},"PeriodicalIF":5.7,"publicationDate":"2024-10-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142451437","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Human Relations Reviewer of the Year Award 2024 年度人际关系审查员奖 2024
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-10-17 DOI: 10.1177/00187267241292997
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引用次数: 0
Negotiating fit into host country work settings: Understanding the interplay between the past and the present in the accounts of skilled refugees 通过谈判适应东道国的工作环境:从技术难民的叙述中了解过去与现在的相互作用
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-09-30 DOI: 10.1177/00187267241284970
Weerahannadige Dulini Anuvinda Fernando
How do marginalised cultural outsiders negotiate fit into new work settings? I draw on a discursive (re)positioning lens to examine qualitative interview accounts of a group of skilled refugees in Britain and provide insights into three temporal moves they make to portray themselves as unconstrained by a lack of host country cultural know-how, able to swiftly address gaps in knowledge and skills, and able to blend in. I theorise newcomer self-socialisation as a temporal (re)positioning dynamic that involves retrospectively defining oneself as a particular kind of person who has the potential to fit. I argue that temporal (re)positioning enables newcomers to maintain worth, secure external validation and impact on their contexts. I propose that the simultaneous foregrounding and minimising of the past is an important mechanism for skilled refugees to negotiate an ambivalent sense of fit into new work settings.
被边缘化的文化外来者如何通过谈判适应新的工作环境?我从话语(重新)定位的视角出发,研究了英国一群有技能的难民的定性访谈记录,并深入分析了他们为将自己描绘成不受东道国文化诀窍限制、能够迅速弥补知识和技能差距以及能够融入当地社会而采取的三种时间性行动。我将新移民的自我社会化理论化为一种时间(重新)定位动态,它涉及回溯性地将自己定义为一种有潜力融入的特殊类型的人。我认为,时间(重新)定位使新来者能够保持价值、获得外部认可并对其环境产生影响。我认为,同时强调和淡化过去是有技能的难民在新的工作环境中协商矛盾的适应感的重要机制。
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引用次数: 0
Fifty years of fighting sex discrimination: Undermining entrenched misogynies through recognition and everyday resistance 反对性别歧视五十年:通过承认和日常抵抗削弱根深蒂固的性别弊端
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-09-26 DOI: 10.1177/00187267241279216
Sarah Gilmore, Nancy Harding, Jackie Ford
This article marks the 50th anniversary of the passing of the UK’s Sex Discrimination Act (1975). The UK offers an important historical case study of how such laws are, or are not, translated into practice. The success of the Act is mixed: there has been progress but much more needs to be done. In this study, we seek understanding of the mechanisms through which changes, albeit limited, have been made, with the aim of identifying strategies for continuing progress towards equalities. Using a feminist methodology of researching differently within an archive of memories, and the underutilized work of feminist psychoanalytical theorist Jessica Benjamin, we identify that women engaged in micro-revolutions involving everyday strategies of resistance. Over time, these accumulate and bring about changes on which we can continue to build. The article, first, contributes a theory of women’s agency as quiet revolutionaries; second, it pushes forward feminist theories of recognition; and, finally, it advances methods of researching differently.
本文纪念英国《性别歧视法》(1975 年)通过 50 周年。英国提供了一个重要的历史案例研究,说明此类法律是如何付诸实践的。该法案的成功有喜有忧:虽然取得了进展,但仍有许多工作要做。在本研究中,我们试图了解已经发生变化(尽管有限)的机制,目的是确定继续推进平等的战略。我们采用女权主义的方法,在记忆档案中以不同的方式进行研究,并借鉴女权主义精神分析理论家杰西卡-本杰明(Jessica Benjamin)未被充分利用的研究成果,发现妇女参与了涉及日常抵抗策略的微观革命。随着时间的推移,这些策略不断积累并带来变化,我们可以在此基础上继续发展。这篇文章首先提出了妇女作为静悄悄的革命者的机构理论;其次,它推动了女权主义的认可理论;最后,它推进了以不同方式进行研究的方法。
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引用次数: 0
Men’s anxieties and defences regarding gender (in)equality in the workplace: An object-relations psychoanalysis of organisational masculinities 男性对工作场所性别(不)平等的焦虑和防御:对组织男性特征的客体关系心理分析
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-09-23 DOI: 10.1177/00187267241279385
Darren T Baker, Nick Rumens
This article explores men’s psychic attachments to organisational masculinities in the context of gender equality initiatives in the UK finance sector. Deploying an object-relations psychoanalysis and generating interview data with 30 male executives and non-executives, it unpacks why and how men outwardly support but unconsciously repudiate workplace gender equality. We explain how this conflict indicates the presence of what Melanie Klein terms the paranoid-schizoid position. We examine two key unconscious processes of the paranoid-schizoid position in men’s accounts: gender-splitting, when men dissociate undesirable aspects of organisational masculinity, and projection, when repressed, negative parts of their masculine ideals are instead attributed to women. This article’s contributions demonstrate how the paranoid-schizoid position is defensive, enabling men to articulate support for gender equality, but also protect paranoid constructions of organisational masculinity when it is threatened by women. Empirically and theoretically, this article shows how organisational masculinities are ambivalent, which in Kleinian terms underscores how masculinity has ‘good’ and ‘bad’ components that are constituted unconsciously through its relationship with the object world. This article concludes by drawing out the implications for (re)positioning men within workplace gender equality debates and activities.
本文以英国金融业的性别平等倡议为背景,探讨了男性对组织阳刚之气的心理依恋。文章运用客体关系心理分析法,通过对 30 名男性高管和非高管的访谈数据,揭示了男性在外表上支持工作场所性别平等,却在无意识中否定性别平等的原因和方式。我们解释了这种冲突如何表明存在梅拉妮-克莱因(Melanie Klein)所说的偏执-分裂立场。我们研究了男性叙述中偏执-分裂立场的两个关键无意识过程:性别分裂,即男性将组织中男性气质中不受欢迎的方面分离出来;投射,即男性理想中被压抑的负面部分被归因于女性。本文的贡献在于证明了偏执狂-分裂型立场是如何具有防御性的,它既能使男性表达对性别平等的支持,又能在组织男性气质受到女性威胁时保护偏执狂构建的组织男性气质。本文从经验和理论两方面展示了组织男性气质的矛盾性,用克莱因的术语来说,这强调了男性气质具有 "好 "和 "坏 "的成分,这些成分是通过其与客体世界的关系在无意识中构成的。最后,本文总结了男性在工作场所性别平等辩论和活动中(重新)定位的意义。
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引用次数: 0
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Human Relations
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