Pub Date : 2025-03-04DOI: 10.1177/00187267251322053
Emil Husted, Erik Mygind du Plessis, Sara Dahlman
This article reorients Critical Management Studies (CMS) literature on alternative organization by proposing a processual perspective that relies on Foucault’s concept of ‘critique’ and Mathiesen’s notion of ‘the unfinished’. Rejecting the predefined and normative conception of alternativity that guides much CMS literature, we suggest viewing alternatives as constituted through ever-changing processes of making and breaking dominant orders. This perspective moves the study of alternatives forward by allowing researchers to discover alternativity in unexpected places and appreciate the constitutive intertwinement of ‘the alternative’ and ‘the mainstream’. Most importantly, however, it helps us study the organizational evolution of alternatives and their ongoing struggle to remain deviant. We demonstrate the analytical utility of our approach through a comparative study of two political parties: Independents for Frome (IfF) in the UK and Alternativet in Denmark. Building on this analysis, we explore how and why one organization appears to be thriving while the other seems moribund. We further outline three ‘liberating tactics’ that alternatives may use to remain unfinished and thus alternative: reiteration, compartmentalization, and alliancing. In conclusion, we discuss what it might mean to study alternatives in a processual manner and point to future avenues of research.
{"title":"A processual perspective on alternative organization: Reorienting critical research through a study of two political parties","authors":"Emil Husted, Erik Mygind du Plessis, Sara Dahlman","doi":"10.1177/00187267251322053","DOIUrl":"https://doi.org/10.1177/00187267251322053","url":null,"abstract":"This article reorients Critical Management Studies (CMS) literature on alternative organization by proposing a processual perspective that relies on Foucault’s concept of ‘critique’ and Mathiesen’s notion of ‘the unfinished’. Rejecting the predefined and normative conception of alternativity that guides much CMS literature, we suggest viewing alternatives as constituted through ever-changing processes of making and breaking dominant orders. This perspective moves the study of alternatives forward by allowing researchers to discover alternativity in unexpected places and appreciate the constitutive intertwinement of ‘the alternative’ and ‘the mainstream’. Most importantly, however, it helps us study the organizational evolution of alternatives and their ongoing struggle to remain deviant. We demonstrate the analytical utility of our approach through a comparative study of two political parties: Independents for Frome (IfF) in the UK and Alternativet in Denmark. Building on this analysis, we explore how and why one organization appears to be thriving while the other seems moribund. We further outline three ‘liberating tactics’ that alternatives may use to remain unfinished and thus alternative: reiteration, compartmentalization, and alliancing. In conclusion, we discuss what it might mean to study alternatives in a processual manner and point to future avenues of research.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":"52 1","pages":""},"PeriodicalIF":5.7,"publicationDate":"2025-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143546415","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-02-28DOI: 10.1177/00187267241312636
Emma Bell
The practice turn creates possibilities for more relational approaches to entrepreneuring that challenge anthropocentric logics which exclude naturalized others, including animals, plants and ecologies, from consideration. This article uses feminist materialism to develop a more-than-human understanding of entrepreneurship, drawing empirically on qualitative data collected from a study of artisanal bakeries. I show how practices of craft, that rely on embodied proximity to materials and care(ful) making, require bakers to engage affirmatively with and become relationally dependent upon the microorganisms needed to make bread. The heterogeneous elements of artisanal bread making become connected and acquire agency through fermentation, which alerts bakers to invisible life forces they do not control and must treat with care. Through empirical insights of proximity, connections and collective agitation, fermentation offers a transversal metaphor for thinking differently about what entrepreneurial bodies can do. The article contributes to understanding craft entrepreneuring as a vital, self-organizing, emergent process of meeting with and extending care to others. By drawing attention to the more-than-human relations of artisanal bread making, it demonstrates the ethical possibilities of an entrepreneuring that remains open, attentive and curious towards others and the capacities of matter, as a basis for collective future-making.
{"title":"Fermenting alternatives through the more-than-human relations of craft entrepreneuring","authors":"Emma Bell","doi":"10.1177/00187267241312636","DOIUrl":"https://doi.org/10.1177/00187267241312636","url":null,"abstract":"The practice turn creates possibilities for more relational approaches to entrepreneuring that challenge anthropocentric logics which exclude naturalized others, including animals, plants and ecologies, from consideration. This article uses feminist materialism to develop a more-than-human understanding of entrepreneurship, drawing empirically on qualitative data collected from a study of artisanal bakeries. I show how practices of craft, that rely on embodied proximity to materials and care(ful) making, require bakers to engage affirmatively with and become relationally dependent upon the microorganisms needed to make bread. The heterogeneous elements of artisanal bread making become connected and acquire agency through fermentation, which alerts bakers to invisible life forces they do not control and must treat with care. Through empirical insights of proximity, connections and collective agitation, fermentation offers a transversal metaphor for thinking differently about what entrepreneurial bodies can do. The article contributes to understanding craft entrepreneuring as a vital, self-organizing, emergent process of meeting with and extending care to others. By drawing attention to the more-than-human relations of artisanal bread making, it demonstrates the ethical possibilities of an entrepreneuring that remains open, attentive and curious towards others and the capacities of matter, as a basis for collective future-making.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":"211 1","pages":""},"PeriodicalIF":5.7,"publicationDate":"2025-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143528296","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-02-28DOI: 10.1177/00187267251317444
Hussain Tariq, Abdul Karim Khan, Wayne A Hochwarter, Michael Muchiri, Mayowa T Babalola
Can an employee rationalize their supervisory abuse to the point where sabotaging customers seems justified? Drawing from the social information processing theory perspective, we introduce three distinct types of supervisor–supervisee dyadic cognitive influences (i.e. attention-shifting, role-sending, and role-modeling mechanisms) to explain the trickle-out effects of abusive supervision on customers. We hypothesized that an abused employee’s perception of acceptability of norm violations, role ambiguity, and role-modeling influence mediates the effects of abusive supervision on customer-directed sabotage. Furthermore, we developed a process-moderated mediation model to explain how different levels of psychological and physical proximity shape these effects. Across two studies in distinct face-to-face service contexts, we found that the perceived acceptability of norm violations (Study 2), role ambiguity (Study 1 and Study 2), and role-modeling influence (Study 1 and Study 2) trickle out the effects of abusive supervision on customers. Interestingly, these trickle-out effects via role ambiguity and role-modeling influence are intensified when employees are psychologically close to their supervisor but physically distant from customers, but under these moderation mediation conditions, the trickle-out effect via perceived acceptability of norm violations has been weakened. Our findings offer new insights into how abusive behaviors ripple through service organizations, affecting not just internal dynamics but external customer relations as well.
{"title":"Trickling out effects of abusive supervision: A social information processing perspective","authors":"Hussain Tariq, Abdul Karim Khan, Wayne A Hochwarter, Michael Muchiri, Mayowa T Babalola","doi":"10.1177/00187267251317444","DOIUrl":"https://doi.org/10.1177/00187267251317444","url":null,"abstract":"Can an employee rationalize their supervisory abuse to the point where sabotaging customers seems justified? Drawing from the social information processing theory perspective, we introduce three distinct types of supervisor–supervisee dyadic cognitive influences (i.e. attention-shifting, role-sending, and role-modeling mechanisms) to explain the trickle-out effects of abusive supervision on customers. We hypothesized that an abused employee’s perception of acceptability of norm violations, role ambiguity, and role-modeling influence mediates the effects of abusive supervision on customer-directed sabotage. Furthermore, we developed a process-moderated mediation model to explain how different levels of psychological and physical proximity shape these effects. Across two studies in distinct face-to-face service contexts, we found that the perceived acceptability of norm violations (Study 2), role ambiguity (Study 1 and Study 2), and role-modeling influence (Study 1 and Study 2) trickle out the effects of abusive supervision on customers. Interestingly, these trickle-out effects via role ambiguity and role-modeling influence are intensified when employees are psychologically close to their supervisor but physically distant from customers, but under these moderation mediation conditions, the trickle-out effect via perceived acceptability of norm violations has been weakened. Our findings offer new insights into how abusive behaviors ripple through service organizations, affecting not just internal dynamics but external customer relations as well.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":"4 1","pages":""},"PeriodicalIF":5.7,"publicationDate":"2025-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143528294","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-02-27DOI: 10.1177/00187267251318960
Anna Wettermark, Karin Berglund
Entrepreneurship is often understood as acting boldly on the market, broadcasting one’s endeavours in persuasive success stories. We, in contrast, seek to understand less flamboyant entrepreneurial practices by examining the creativity and innovations pursued by a gendered and marginalized professional group in the public sector. Through an ethnographic study of hospital pharmacists during the COVID-19 pandemic, we seek to understand how pharmacists ‘do’ entrepreneuring at work, what practices they engage in, and how they act creatively, sometimes breaking with role expectations, and seldom receiving recognition for what they are doing. In the article, we refer to this as silent entrepreneuring – a form of entrepreneuring that simultaneously complies with and refuses entrepreneurial ideals. By adopting two contrasting but complementary analytical positions, we examine the often unspoken activities of pharmacists and how they form practices that both support and contradict each other. We conclude by suggesting that the concept of silent entrepreneuring enables a broadened understanding of organizational entrepreneurship that calls for greater sensitivity towards the different forms that entrepreneuring may take.
{"title":"Silent entrepreneuring: Complying with and refusing entrepreneurial norms through practices of tactical subordination and shielding space","authors":"Anna Wettermark, Karin Berglund","doi":"10.1177/00187267251318960","DOIUrl":"https://doi.org/10.1177/00187267251318960","url":null,"abstract":"Entrepreneurship is often understood as acting boldly on the market, broadcasting one’s endeavours in persuasive success stories. We, in contrast, seek to understand less flamboyant entrepreneurial practices by examining the creativity and innovations pursued by a gendered and marginalized professional group in the public sector. Through an ethnographic study of hospital pharmacists during the COVID-19 pandemic, we seek to understand how pharmacists ‘do’ entrepreneuring at work, what practices they engage in, and how they act creatively, sometimes breaking with role expectations, and seldom receiving recognition for what they are doing. In the article, we refer to this as silent entrepreneuring – a form of entrepreneuring that simultaneously complies with and refuses entrepreneurial ideals. By adopting two contrasting but complementary analytical positions, we examine the often unspoken activities of pharmacists and how they form practices that both support and contradict each other. We conclude by suggesting that the concept of silent entrepreneuring enables a broadened understanding of organizational entrepreneurship that calls for greater sensitivity towards the different forms that entrepreneuring may take.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":"37 1","pages":""},"PeriodicalIF":5.7,"publicationDate":"2025-02-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143528318","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-01-30DOI: 10.1177/00187267241310136
Dorota Marsh, Helen Eccleston, Martyna Śliwa
At the heart of the processual term ‘entrepreneuring’ lies something inherently optimistic: a belief that a better world could be reached beyond the actual. Embracing this perspective, we move away from a focus on entrepreneurial mastery and seek conditions for entrepreneuring understood as social change, foregrounding its affective dimension. We do so by researching and writing differently; in adopting (and adapting) the ethnography of practices (praxiography), we centre the body as the cause, subject and instrument of the stories we tell. By reading affect with (posthumanist) practice theory, we expand the notion of affective practices to inquire how shame and pride matter for entrepreneuring within small family businesses. Employing a visceral, sensory and embodied style of crafting our text, we invite readers to sense as well as interpret. The article contributes to the literature in two ways: first, it proposes a novel methodological approach for studying and writing about affective practices; second, it builds an understanding of how affective practices disrupt the already organised and make room for better futures yet to come.
{"title":"Deflated in shame and puffed up in pride: How affective practices matter for entrepreneuring","authors":"Dorota Marsh, Helen Eccleston, Martyna Śliwa","doi":"10.1177/00187267241310136","DOIUrl":"https://doi.org/10.1177/00187267241310136","url":null,"abstract":"At the heart of the processual term ‘entrepreneuring’ lies something inherently optimistic: a belief that a better world could be reached beyond the actual. Embracing this perspective, we move away from a focus on entrepreneurial mastery and seek conditions for entrepreneuring understood as social change, foregrounding its affective dimension. We do so by researching and writing differently; in adopting (and adapting) the ethnography of practices (praxiography), we centre the body as the cause, subject and instrument of the stories we tell. By reading affect with (posthumanist) practice theory, we expand the notion of affective practices to inquire how shame and pride matter for entrepreneuring within small family businesses. Employing a visceral, sensory and embodied style of crafting our text, we invite readers to sense as well as interpret. The article contributes to the literature in two ways: first, it proposes a novel methodological approach for studying and writing about affective practices; second, it builds an understanding of how affective practices disrupt the already organised and make room for better futures yet to come.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":"20 1","pages":""},"PeriodicalIF":5.7,"publicationDate":"2025-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143071454","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-01-29DOI: 10.1177/00187267241309792
Nada Endrissat, Christina Lüthy
Entrepreneurial initiatives aiming to transform organizations from the bottom up are often complicit with the power structures they seek to change, reproducing the old while trying to cultivate the new. To unleash the transformative potential of these initiatives, it is crucial to better understand how workers can productively reckon with complicity and how this reckoning drives the entrepreneurial process. We address these questions through a longitudinal, qualitative, single-case study in a private contemporary art museum in Russia, where museum workers strive to create a more inclusive and politicized organization. Drawing on research by social justice education scholars, we unfold how vulnerability and critical hope—here as affective orientations—enable workers to sense and address complicity in their entrepreneurial activities. We develop a process model that theorizes the interplay between these affective orientations and links them to the expansion or contraction of entrepreneurial activities and their reckoning with complicity. The study contributes to the surging interest in vulnerability and hope within entrepreneurship studies while providing new insights into how entrepreneurs remain affected by the contrary effects of their own efforts, channeling these experiences into imaginative actions toward different futures.
{"title":"Moving with the trouble: How vulnerability and critical hope enable reckoning with complicity in entrepreneurial initiatives","authors":"Nada Endrissat, Christina Lüthy","doi":"10.1177/00187267241309792","DOIUrl":"https://doi.org/10.1177/00187267241309792","url":null,"abstract":"Entrepreneurial initiatives aiming to transform organizations from the bottom up are often complicit with the power structures they seek to change, reproducing the old while trying to cultivate the new. To unleash the transformative potential of these initiatives, it is crucial to better understand how workers can productively reckon with complicity and how this reckoning drives the entrepreneurial process. We address these questions through a longitudinal, qualitative, single-case study in a private contemporary art museum in Russia, where museum workers strive to create a more inclusive and politicized organization. Drawing on research by social justice education scholars, we unfold how vulnerability and critical hope—here as affective orientations—enable workers to sense and address complicity in their entrepreneurial activities. We develop a process model that theorizes the interplay between these affective orientations and links them to the expansion or contraction of entrepreneurial activities and their reckoning with complicity. The study contributes to the surging interest in vulnerability and hope within entrepreneurship studies while providing new insights into how entrepreneurs remain affected by the contrary effects of their own efforts, channeling these experiences into imaginative actions toward different futures.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":"40 1","pages":""},"PeriodicalIF":5.7,"publicationDate":"2025-01-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143056540","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-01-24DOI: 10.1177/00187267241310701
Pascal Dey, Amadou Lô, Pauline Fatien
Entrepreneurship scholars have become increasingly interested in new collaborative spaces—such as incubators, makerspaces, and coworking spaces—that support entrepreneurial ventures. However, limited attention has been paid to entrepreneurs’ embodied capacity to transform these collaborative spaces into places for entrepreneuring. In response, we propose a phenomenological perspective to advance theorizing on how entrepreneurs “do place” by experiencing and shaping the meaning, affective content, and materiality of their workplace in specific ways. Based on a longitudinal qualitative study of a coworking space in Paris, we identify three regimes of entrepreneur’s place-making: (a) collectively negotiating place-meaning, (b) manipulating place as a site of practical use, and (c) place-based identity forming. Our contribution is threefold. First, drawing on a diverse literature on phenomenology, and recent practice-based research, we argue that a dual focus on the embodied experiences and practices of entrepreneurs enables a more granular understanding of how collaborative spaces are enacted as “places-of-entrepreneuring.” Second, we show how “places-of-entrepreneuring” emerge from the skillful interweaving of different regimes of place-making. Third, we recommend that owners of collaborative spaces proactively promote place-making “by design” by encouraging entrepreneurs to become active producers, rather than passive users, of their work environments.
{"title":"Collaborative spaces as places-of-entrepreneuring: A phenomenological investigation of entrepreneurs’ place-making experiences and practices","authors":"Pascal Dey, Amadou Lô, Pauline Fatien","doi":"10.1177/00187267241310701","DOIUrl":"https://doi.org/10.1177/00187267241310701","url":null,"abstract":"Entrepreneurship scholars have become increasingly interested in new collaborative spaces—such as incubators, makerspaces, and coworking spaces—that support entrepreneurial ventures. However, limited attention has been paid to entrepreneurs’ embodied capacity to transform these collaborative spaces into places for entrepreneuring. In response, we propose a phenomenological perspective to advance theorizing on how entrepreneurs “do place” by experiencing and shaping the meaning, affective content, and materiality of their workplace in specific ways. Based on a longitudinal qualitative study of a coworking space in Paris, we identify three regimes of entrepreneur’s place-making: (a) collectively negotiating place-meaning, (b) manipulating place as a site of practical use, and (c) place-based identity forming. Our contribution is threefold. First, drawing on a diverse literature on phenomenology, and recent practice-based research, we argue that a dual focus on the embodied experiences and practices of entrepreneurs enables a more granular understanding of how collaborative spaces are enacted as “places-of-entrepreneuring.” Second, we show how “places-of-entrepreneuring” emerge from the skillful interweaving of different regimes of place-making. Third, we recommend that owners of collaborative spaces proactively promote place-making “by design” by encouraging entrepreneurs to become active producers, rather than passive users, of their work environments.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":"63 1","pages":""},"PeriodicalIF":5.7,"publicationDate":"2025-01-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143030848","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-01-23DOI: 10.1177/00187267241311215
Reece Garcia, Christopher J McLachlan
The degeneration thesis posits that worker cooperatives fail commercially or renege on their democratic governance when operating within free-market neoliberalism. Whilst the inevitability of degeneration has been challenged, there remain limited in-depth empirical examinations of where cooperatives have shown a capacity to ‘regenerate’. This article draws on participatory action research in cooperatives within a Brazilian social movement to contribute novel empirical insights into cooperative regeneration. In doing so, we develop an analytical framework that facilitates an understanding of what constitutes the cooperative regeneration process. Informed by extant literature and reflected in our findings, we identify four dynamically interacting criteria: the preservation of democratic member control; the renewal of collaborative forms of work organisation; a continued conferment of equal rights, responsibilities and opportunities; and a sustained commitment and reflexivity to cooperative ideals and goals. Our findings illustrate the practices and governance structures that underpin these criteria, enabling cooperatives to preserve direct and participatory democratic member control under the omnipresent threat of capitalist imperatives, and thus effectively combat cooperative degeneration.
{"title":"Worker cooperative ‘regeneration’: Insights from the Brazilian Landless Rural Workers Movement","authors":"Reece Garcia, Christopher J McLachlan","doi":"10.1177/00187267241311215","DOIUrl":"https://doi.org/10.1177/00187267241311215","url":null,"abstract":"The degeneration thesis posits that worker cooperatives fail commercially or renege on their democratic governance when operating within free-market neoliberalism. Whilst the inevitability of degeneration has been challenged, there remain limited in-depth empirical examinations of where cooperatives have shown a capacity to ‘regenerate’. This article draws on participatory action research in cooperatives within a Brazilian social movement to contribute novel empirical insights into cooperative regeneration. In doing so, we develop an analytical framework that facilitates an understanding of what constitutes the cooperative regeneration process. Informed by extant literature and reflected in our findings, we identify four dynamically interacting criteria: the preservation of democratic member control; the renewal of collaborative forms of work organisation; a continued conferment of equal rights, responsibilities and opportunities; and a sustained commitment and reflexivity to cooperative ideals and goals. Our findings illustrate the practices and governance structures that underpin these criteria, enabling cooperatives to preserve direct and participatory democratic member control under the omnipresent threat of capitalist imperatives, and thus effectively combat cooperative degeneration.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":"1 1","pages":""},"PeriodicalIF":5.7,"publicationDate":"2025-01-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143026295","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-01-09DOI: 10.1177/00187267241306238
Dayoung Kim, Dishi Hu, Crystal M Harold
This article explores the effects of an unpredictable work scheduling practice: last-minute schedule changes. We examine the effects of two forms of last-minute schedule changes—unexpected additions or reductions to one’s work schedule—on employee reactions. More specifically, drawing from psychological contract theory, we argue that experiencing more last-minute work schedule changes precipitates psychological contract breach and, in turn, influences employee job performance. Furthermore, we model the opportunity to offer input into schedule change requests as a moderator that buffers negative reactions to last-minute schedule changes. Results of a three-wave field study suggest that last-minute hour additions, but not hour reductions, increase employees’ breach perceptions of psychological contracts related to work schedules and, in turn, result in a decrease in task performance and organizational citizenship behaviors and an increase in counterproductive work behaviors. The indirect effects become weaker when employees are offered the opportunity to provide input into schedule changes. We discuss the theoretical and practical implications of these findings.
{"title":"Working around unpredictable clocks: Examining the impact of last-minute schedule changes on perceived contract breach and job performance","authors":"Dayoung Kim, Dishi Hu, Crystal M Harold","doi":"10.1177/00187267241306238","DOIUrl":"https://doi.org/10.1177/00187267241306238","url":null,"abstract":"This article explores the effects of an unpredictable work scheduling practice: last-minute schedule changes. We examine the effects of two forms of last-minute schedule changes—unexpected additions or reductions to one’s work schedule—on employee reactions. More specifically, drawing from psychological contract theory, we argue that experiencing more last-minute work schedule changes precipitates psychological contract breach and, in turn, influences employee job performance. Furthermore, we model the opportunity to offer input into schedule change requests as a moderator that buffers negative reactions to last-minute schedule changes. Results of a three-wave field study suggest that last-minute hour additions, but not hour reductions, increase employees’ breach perceptions of psychological contracts related to work schedules and, in turn, result in a decrease in task performance and organizational citizenship behaviors and an increase in counterproductive work behaviors. The indirect effects become weaker when employees are offered the opportunity to provide input into schedule changes. We discuss the theoretical and practical implications of these findings.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":"41 1","pages":""},"PeriodicalIF":5.7,"publicationDate":"2025-01-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142940211","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-01-08DOI: 10.1177/00187267241304591
Ana Alacovska, Eliane Bucher, Christian Fieseler
We adopt a visual methods approach, in conjunction with an interview-based study, to investigate the identity work of creative workers who sell their services remotely as online freelancers via gig economy platforms. Based on visual self-portrayals elicited from 53 remote gig workers, including illustrators, animators and graphic designers, and their subsequent verbal reflections on these images, our study elucidates the generative power of visual images for gaining insights into identity work, especially in non-traditional work contexts facilitated by digital technologies. We distinguish key identity work strategies that remote gig workers use to construct their identities in relation to idealized, publicly available and free-floating imaginaries of platform labour. These strategies ranged from fully embracing such imaginaries to their vehement rejection, as well as strategies aimed at maintaining a balance between these extremes. Besides the embodied, sensorial intensities and imaginative projections underpinning such identity construction in the gig economy, our analysis foregrounds also the spatial aspects of identity work. Theoretically, we propose a redefinition of identity work as a multimodal accomplishment rather than exclusively a narrative one to better explain the elusive and contradictory aspects of identity work, including its affective and spatial character.
{"title":"Multimodal identity work: The power of visual images for identity construction in the gig economy","authors":"Ana Alacovska, Eliane Bucher, Christian Fieseler","doi":"10.1177/00187267241304591","DOIUrl":"https://doi.org/10.1177/00187267241304591","url":null,"abstract":"We adopt a visual methods approach, in conjunction with an interview-based study, to investigate the identity work of creative workers who sell their services remotely as online freelancers via gig economy platforms. Based on visual self-portrayals elicited from 53 remote gig workers, including illustrators, animators and graphic designers, and their subsequent verbal reflections on these images, our study elucidates the generative power of visual images for gaining insights into identity work, especially in non-traditional work contexts facilitated by digital technologies. We distinguish key identity work strategies that remote gig workers use to construct their identities in relation to idealized, publicly available and free-floating imaginaries of platform labour. These strategies ranged from fully embracing such imaginaries to their vehement rejection, as well as strategies aimed at maintaining a balance between these extremes. Besides the embodied, sensorial intensities and imaginative projections underpinning such identity construction in the gig economy, our analysis foregrounds also the spatial aspects of identity work. Theoretically, we propose a redefinition of identity work as a multimodal accomplishment rather than exclusively a narrative one to better explain the elusive and contradictory aspects of identity work, including its affective and spatial character.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":"1 1","pages":""},"PeriodicalIF":5.7,"publicationDate":"2025-01-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142936612","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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