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Short-term fit, long-term trap: The career development lock of low-skilled gig workers 短期契合,长期陷阱:低技能零工的职业发展锁定
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2026-02-06 DOI: 10.1177/00187267261415779
Xueni Zheng, Jing Du, Yuan Xiang, Lirong Long, Huanyan Xie
Why do low-skilled gig workers remain stuck in work they originally intended as temporary? Although gig work is widely portrayed as flexible and temporary, our study shows that platforms can gradually trap workers in place. Drawing on grounded theory and fieldwork—including 70 interviews with 42 food delivery riders and 14 ride-hailing drivers, 30 hours of firsthand riding experience, and observations of online communities totalling 820 riders—this study develops a conceptual framework of career development lock, identifying four interrelated forms: lock-out, lock-in, lock-up, and lock-down. We find that career development lock stems from a structural conflict between workers’ long-term aspirations, grounded in a continuous temporal narrative, and platform algorithms’ need for flexible, on-demand labor that operates through a fragmented temporal logic. This conflict generates short-term person–career fit but long-term misfit. Under the structural constraints of algorithmic management, workers turn to adaptive self-exploitation, intensifying short-term fit while undermining long-term misfit, which ultimately traps them in their roles. The study advances understanding of non-linear careers in non-standard employment and reframes algorithmic control as a career-structuring force beyond a day-to-day control mechanism. It also offers practical implications for platforms and policymakers to prevent new forms of career entrapment in the gig economy.
为什么低技能的零工仍然被困在他们原本打算做的临时工作中?尽管零工工作被广泛描述为灵活和临时的,但我们的研究表明,平台会逐渐将工人困在原地。基于扎实的理论和实地考察——包括对42名外卖司机和14名网约车司机的70次访谈,30小时的第一手乘车经验,以及对总计820名乘客的在线社区的观察——本研究建立了职业发展锁定的概念框架,确定了四种相互关联的形式:锁定、锁定、锁定和锁定。我们发现,职业发展锁源于工人的长期愿望(基于连续的时间叙事)和平台算法对灵活、按需劳动力的需求(通过碎片化的时间逻辑运行)之间的结构性冲突。这种冲突会导致短期的个人职业契合,但长期的不契合。在算法管理的结构性约束下,工人转向适应性自我剥削,加剧了短期的契合,破坏了长期的不契合,最终将他们困在了自己的角色中。该研究促进了对非标准就业中的非线性职业的理解,并将算法控制重新定义为一种超越日常控制机制的职业结构力量。它还为平台和政策制定者提供了实际意义,以防止零工经济中出现新形式的职业陷阱。
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引用次数: 0
Organizational telework access dispersion and firm performance 组织远程办公访问分散与企业绩效
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2026-02-01 DOI: 10.1177/00187267251409940
Leon Barton, Marvin Neu, Amanda Shantz, Heike Bruch
This study investigates how disparities in access to telework arrangements within organizations influence collective outcomes. By incorporating social identity with justice theories, we develop a conceptual model and hypothesize that greater dispersion in organizational telework access correlates with diminished organizational performance, primarily due to its association with lower collective positive affective tone. However, we argue that collective organizational identification can mitigate this negative impact. Our empirical analysis, leveraging a multisource dataset of 26,783 employees across 186 companies, substantiates this model. These findings advocate for the importance of intra-organizational variation of telework access in enriching our understanding of both the advantages and disadvantages associated with this prevalent work modality.
本研究调查了组织内部远程工作安排的差异如何影响集体成果。通过将社会认同与正义理论相结合,我们开发了一个概念模型,并假设组织远程工作访问的更大分散与组织绩效下降相关,主要是由于其与较低的集体积极情感基调相关。然而,我们认为集体组织认同可以减轻这种负面影响。我们利用186家公司26,783名员工的多源数据集进行实证分析,证实了这一模型。这些发现提倡远程工作访问的组织内部变化的重要性,以丰富我们对与这种普遍工作方式相关的优点和缺点的理解。
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引用次数: 0
The dark side of illegitimate tasks: How revenge motives and moral identity shape deviant silence 非法任务的阴暗面:复仇动机和道德认同如何塑造异常的沉默
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2026-01-21 DOI: 10.1177/00187267251412730
Rahman Khan, Ghulam Murtaza, Qurat-ul-ain Talpur, Gary Schwarz, Alexander Newman
Can illegitimate task assignments that go beyond what might be reasonably expected from employees lead to deviant silence in which employees withhold vital information to harm organizational functioning? Using stress-as-offense-to-self and retributive justice theories, our research explains how organizations produce employee silence and illuminates that employees’ revenge motives help explain the link between illegitimate tasks and deviant silence. We also propose that moral identity may serve as a boundary condition in the relationship between illegitimate tasks and deviant silence. We conduct two studies to test the hypothesized model. An experimental field study (Study 1) shows that illegitimate tasks are significantly related to deviant silence. A three-wave time-lagged study (Study 2) confirms the positive direct relationship between illegitimate tasks and deviant silence, as well as an indirect relationship through the revenge motives of employees. We argue that illegitimate tasks represent an indirect form of communicating incompetence and social devaluation and highlight how employees retaliate with a similarly covert punishment in the form of deviant silence, foregoing opportunities to improve working lives and discouraging future illegitimate task assignments. Also, we demonstrate that moral identity acts as a self-regulatory mechanism, which reduces the strength of the relationship between illegitimate tasks and deviant silence.
不合理的任务分配是否会超出员工的合理预期,导致员工隐瞒重要信息,从而损害组织功能?利用压力即对自我的冒犯和报复性正义理论,我们的研究解释了组织是如何产生员工沉默的,并阐明了员工的报复动机有助于解释非法任务与异常沉默之间的联系。我们还提出道德认同可以作为非法任务与越轨沉默之间关系的边界条件。我们进行了两项研究来检验假设模型。一项实验研究(研究1)表明,不正当任务与异常沉默显著相关。一项三波滞后研究(研究2)证实了非法任务与越轨沉默之间的直接正向关系,并通过员工的报复动机证实了间接关系。我们认为,不合理的任务代表了沟通能力不足和社会贬值的一种间接形式,并强调了员工如何以异常沉默的形式以类似的隐蔽惩罚进行报复,放弃改善工作生活的机会,并阻止未来不合理的任务分配。此外,我们还证明了道德认同作为一种自我调节机制,降低了非法任务与越轨沉默之间的关系强度。
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引用次数: 0
Retraction Notice: “Understanding social responsibility and relational pressures in nonprofit organisations” 撤回通知:“了解非营利组织的社会责任和相关压力”
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2026-01-21 DOI: 10.1177/00187267251401171
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引用次数: 0
The leisure crafting intervention: Effects on work and non-work outcomes and the moderating role of age 休闲手工艺干预:对工作和非工作结果的影响及年龄的调节作用
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2026-01-09 DOI: 10.1177/00187267251407641
Paraskevas Petrou, Laura Den Dulk, George Michaelides
Leisure crafting (i.e. the proactive pursuit of leisure activities targeted at goal-setting, learning, and human connection) enhances people’s lives. Because employees are more than just workers, this study examines whether leisure crafting not only improves non-work outcomes but also spills over to benefit work, particularly for older employees. We conducted an online leisure crafting intervention among working adults, to examine its effects on non-work benefits (meaning in life, need satisfaction, affective well-being, and sense of community), work benefits (meaning at work, employee creativity, and work engagement), and the moderating role of age. A 5-week randomized controlled trial compared our intervention comprising 196 participants against a passive control group comprising 266 participants. Analyses revealed that the intervention group experienced a greater increase in leisure crafting (i.e. the manipulation check was significant), employee creativity, and meaning at work. In addition, the intervention positively impacted affective well-being but only for participants older than 61 years. The findings suggest that leisure crafting has the potential to positively affect people’s work lives and can serve as an effective organizational tool to help older employees sustain satisfactory affective well-being.
休闲制作(即主动追求以目标设定、学习和人际关系为目标的休闲活动)改善了人们的生活。因为员工不仅仅是员工,这项研究考察了休闲手工制作是否不仅能改善非工作成果,还能对工作产生好处,尤其是对年龄较大的员工。我们在工作的成年人中进行了一项在线休闲手工艺干预,以检查其对非工作利益(生活意义、需求满意度、情感幸福感和社区意识)、工作利益(工作意义、员工创造力和工作投入)的影响,以及年龄的调节作用。一项为期5周的随机对照试验将我们的干预措施(包括196名参与者)与被动对照组(包括266名参与者)进行了比较。分析显示,干预组在休闲手工制作(即操作检查显着),员工创造力和工作意义方面经历了更大的增长。此外,干预对情感幸福感有积极影响,但仅对61岁以上的参与者有积极影响。研究结果表明,休闲手工艺有可能对人们的工作生活产生积极影响,可以作为一种有效的组织工具,帮助老年员工保持满意的情感幸福感。
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引用次数: 0
Taking stock and setting directions on timely organizational phenomena: Artificial intelligence, indigeneity, precarious work, and multi-level theorizing 对及时的组织现象进行评估和指导:人工智能、内生、不稳定工作、多层次理论化
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-12-31 DOI: 10.1177/00187267251409545
Mina Beigi, Juliette Koning, Ajnesh Prasad, Yasin Rofcanin
This inaugural critical reviews special issue marks a deliberate step in renewing what Human Relations has always stood for: a broad, rigorous, and human-centered conversation about work and organizing. Our aim with this special issue is therefore twofold: to take stock and to set direction. By curating critical, integrative reviews on select but timely topics, we map the evolution of debates, clarify where concepts and methods need to realign, and chart agendas that advance our understanding of the human side of organizational life. The four articles featured in this inaugural issue exemplify the intellectual breadth and critical depth that define Human Relations . Each engages a core tension of contemporary organizing; how multilevel systems interact in strategic human resource management; how colonial legacies shape Indigenous experiences of work; how precarity redefines the meaning and politics of labor; and how algorithmic technologies transform the inequalities embedded in hiring and organizational life. Read collectively, these contributions illuminate the diversity of themes, methods, and theoretical traditions that animate our journal, while also revealing a shared pursuit: understanding what it means to be human in the evolving relations of work, organization, and society.
首期《评论》特刊标志着《人际关系》在更新其一贯主张方面迈出了深思熟虑的一步:关于工作和组织的广泛、严谨和以人为本的对话。因此,我们本期特刊的目的是双重的:进行评估和确定方向。通过对精选但及时的主题进行批判性、综合性的评论,我们绘制了辩论的演变图,阐明了概念和方法需要重新调整的地方,并绘制了议程,促进了我们对组织生活中人类方面的理解。本期创刊号的四篇文章体现了定义《人际关系》的知识广度和批判深度。每一个都涉及当代组织的核心张力;战略人力资源管理中多层次系统如何相互作用殖民遗产如何塑造土著的工作经历;不稳定性如何重新定义劳动的意义和政治;以及算法技术如何改变招聘和组织生活中的不平等。总的来说,这些贡献阐明了主题、方法和理论传统的多样性,使我们的期刊充满活力,同时也揭示了一个共同的追求:理解在不断发展的工作、组织和社会关系中,作为人意味着什么。
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引用次数: 0
Problematizing the role of artificial intelligence in hiring and organizational inequalities: A multidisciplinary review 人工智能在招聘和组织不平等中的作用:多学科回顾
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-12-30 DOI: 10.1177/00187267251403902
Karen D Hughes, Alla Konnikov, Nicole Denier, Yang Hu
What are the implications of the growing use of artificial intelligence (AI) in recruitment and hiring for organizational inequalities? While advocates suggest that AI is a groundbreaking tool that can enhance hiring precision, efficiency, diversity and fit, critics raise serious concerns around bias, fairness, and privacy. This review article critically advances this debate by drawing on diverse scholarship across computing and data sciences; human resource, management, and organization studies; social sciences; and law. Using a hybrid review approach that combines scoping and problematizing review methods, we examine the implications of algorithmic hiring for organizational inequalities. Our review identifies a multidisciplinary discussion marked by asymmetries in how key concerns are conceptualized; a clear and heightened potential for AI to conceal inequalities in hiring processes; and contestation over the regulation of algorithmic hiring. Building on Acker’s (2006) framework of ‘inequality regimes’, we propose the concept of algorithmically-mediated inequality regimes to highlight AI’s capacity for concealing and reproducing inequalities in hiring through enhanced algorithmic invisibility and the growing legitimacy of AI solutions. We propose an agenda for future research, policy, and practice, emphasizing the need for an interdisciplinary ‘chain of knowledge’ and a multi-stakeholder ‘chain of responsibility’ in AI application and regulation.
人工智能(AI)在招聘和雇佣中越来越多地使用对组织不平等的影响是什么?虽然支持者认为人工智能是一种开创性的工具,可以提高招聘的准确性、效率、多样性和契合度,但批评者对偏见、公平和隐私提出了严重的担忧。这篇综述文章通过利用计算和数据科学领域的各种学术知识,批判性地推进了这场辩论;人力资源、管理和组织研究;社会科学;和法律。使用结合范围界定和问题化审查方法的混合审查方法,我们研究了算法招聘对组织不平等的影响。我们的回顾确定了一个多学科的讨论,其特征是关键问题如何概念化的不对称;人工智能在招聘过程中隐藏不平等现象的可能性明显加大;以及关于算法招聘监管的争论。在Acker(2006)的“不平等制度”框架的基础上,我们提出了算法介导的不平等制度的概念,以强调人工智能通过增强算法的不可见性和人工智能解决方案日益增长的合法性来掩盖和再现招聘中的不平等的能力。我们提出了未来研究、政策和实践的议程,强调在人工智能应用和监管中需要跨学科的“知识链”和多方利益相关者的“责任链”。
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引用次数: 0
Enacting responsible leadership in cross-sector partnerships: A dynamic choreography of power 在跨部门伙伴关系中建立负责任的领导:权力的动态编排
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-12-15 DOI: 10.1177/00187267251398388
Jean-François Harvey
How can leaders guide diverse organizations to work together on society’s biggest challenges when power is unevenly distributed? Cross-sector partnerships (CSPs) bring together companies, governments, and nongovernmental organizations (NGOs) to address complex problems, yet their success hinges on how leaders navigate competing interests and shifting power dynamics. This study examines a high-profile CSP involving a Fortune 500 company, two international development organizations, and an NGO. Drawing on Mary Parker Follett’s ideas about “power-with” and “power-over,” I show how NGO leaders combined collaborative and more coercive tactics to move the partnership forward. My analysis reveals that responsible leadership (RL) in CSPs is not a static trait or style but evolves through a dynamic choreography of power as challenges and priorities change. The findings offer practical lessons for leaders seeking to balance ethics, inclusion, and influence in multi-stakeholder collaborations, and they extend theory by reframing RL as a shifting, context-sensitive process rather than a fixed style.
当权力分配不均时,领导者如何引导不同的组织共同应对社会面临的最大挑战?跨部门伙伴关系(csp)将企业、政府和非政府组织(ngo)聚集在一起,共同解决复杂的问题,但其成功与否取决于领导者如何驾驭利益竞争和权力动态变化。本研究考察了一家引人注目的CSP,涉及一家财富500强公司、两个国际发展组织和一个非政府组织。根据玛丽·帕克·福莱特(Mary Parker Follett)关于“拥有权力”和“移交权力”的观点,我展示了非政府组织领导人如何将合作与更强制的策略结合起来,推动伙伴关系向前发展。我的分析表明,csp中的负责任领导(RL)不是一种静态的特征或风格,而是随着挑战和优先事项的变化,通过权力的动态编排而演变的。研究结果为寻求在多利益相关者合作中平衡道德、包容和影响力的领导者提供了实践经验,并通过将强化学习重新定义为一个不断变化的、对环境敏感的过程,而不是一种固定的风格,从而扩展了理论。
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引用次数: 0
Toward a typology of boundaries in crisis management 危机管理中边界的类型学
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-12-05 DOI: 10.1177/00187267251391692
Rachel Estey, Kristina Potočnik, Lila Skountridaki
Why do so many organizations fail to respond to crises effectively, and what can be done to improve their crisis response? We aim to address these questions by developing a typology of boundaries that can help us understand and better prepare for future crises. Building on the existing literature on crisis management and boundaries, our typology seeks to address the critique of current crisis management models, such as these being too prescriptive and placing too much emphasis on assumptions that only the decisions made by the crisis management team (i.e., centralized decisions) will impact the crisis response. We address this critique by elaborating on four categories of boundaries that are relevant to manage crisis response, such as physical, mental, social, and temporal. Examples of these boundaries could include access to properties (physical), interpreting whether a crisis is happening (mental), shifting relationship dynamics (social), and the urgency of response time to a crisis (temporal). Our typology offers a lens to consider crisis management by taking into consideration the complexities and nuances that linear crisis management models have not yet adequately addressed. We argue that by identifying, defining, and understanding different configurations of boundaries, one can better manage crises toward a desired outcome.
为什么这么多的组织不能有效地应对危机,怎样才能提高他们的危机应对能力?我们的目标是通过发展边界类型学来解决这些问题,这可以帮助我们理解并更好地为未来的危机做好准备。基于现有的关于危机管理和边界的文献,我们的类型学试图解决对当前危机管理模型的批评,例如这些模型过于规定性,并且过于强调只有危机管理团队做出的决策(即集中决策)才会影响危机反应的假设。我们通过阐述与管理危机反应相关的四类边界(如身体、心理、社会和时间)来解决这一批评。这些边界的例子可以包括访问属性(物理),解释危机是否正在发生(精神),变化的关系动态(社会),以及对危机的响应时间的紧迫性(时间)。我们的类型学通过考虑线性危机管理模型尚未充分解决的复杂性和细微差别,为考虑危机管理提供了一个视角。我们认为,通过识别、定义和理解边界的不同配置,人们可以更好地管理危机,以达到预期的结果。
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引用次数: 0
Human Relations Reviewer of the Year Award 2025 2025年度人际关系评论家奖
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-12-02 DOI: 10.1177/00187267251396579
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引用次数: 0
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