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Social interaction and dark tourism in prison museums 监狱博物馆的社会互动与黑暗旅游
IF 7.8 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-12-13 DOI: 10.1016/j.annals.2025.104102
Rachael Ironside , Brianna Wyatt , Craig Wight , Alona Roitershtein , Dirk vom Lehn
This study explores how prison tourism experiences are co-constructed through situated visitor interactions. Penal heritage sites are decommissioned prisons, transformed into immersive educational attractions, drawing upon multiple interpretative practices to engage visitors with historic and contemporary issues of crime and punishment. Using ethnomethodological conversation analysis (EMCA), this research examines how gestures, talk, gaze and bodily position influence how visitors see, interpret, and emotionally negotiate difficult heritage. Findings reveal that visitors co-produce dark tourism experiences and negotiate the perceived darkness of sites through embodied practice. Situating visitors as active social agents, this study provides insights into the co-construction of dark tourism experiences, emphasising interpretation as an emergent process shaped by interaction rather than predetermined by site design or individual motivation.
本研究探讨监狱旅游体验如何透过情境游客互动来共同建构。刑法遗址是废弃的监狱,改造成身临其境的教育景点,利用多种解释实践,让游客了解历史和当代的犯罪和惩罚问题。使用民族方法学对话分析(EMCA),本研究考察了手势、谈话、凝视和身体位置如何影响游客如何看待、解释和情绪化地谈判困难的遗产。研究发现,游客通过具身实践共同产生黑暗旅游体验,并与感知到的景点黑暗进行协商。本研究将游客定位为积极的社会主体,为黑暗旅游体验的共同构建提供了见解,强调解释是一个由互动形成的紧急过程,而不是由场地设计或个人动机预先决定的。
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引用次数: 0
The willingness–capability model: Reframing local participation in a tourism economy 意愿-能力模型:重构旅游经济中的地方参与
IF 7.8 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-12-08 DOI: 10.1016/j.annals.2025.104096
Shize Zhang
This paper rethinks local participation in tourism by introducing the Willingness–Capability model, which conceptualises participation as a dynamic interplay between individuals' desire to engage and their substantive ability to do so. Based on eleven months of ethnographic fieldwork in Houhai Village, China, the study maps diverse participation trajectories across four quadrants of the Willingness–Capability framework. It reveals how participation is shaped not only by resources or governance, but also by cultural values, identity, and structural conditions. Challenging normative and aggregate models of “community involvement”, the Willingness–Capability model offers a nuanced, diagnostic lens for understanding engagement, exclusion, and refusal within tourism economies, and for theorising participation as an evolving alignment between agency and structure under changing socio-economic conditions.
本文通过引入意愿-能力模型来重新思考当地对旅游的参与,该模型将参与概念化为个人参与的愿望和他们这样做的实际能力之间的动态相互作用。基于在中国后海村11个月的民族志田野调查,该研究在意愿-能力框架的四个象限中绘制了不同的参与轨迹。它揭示了参与如何不仅受到资源或治理的影响,还受到文化价值观、身份和结构条件的影响。意愿-能力模型挑战了“社区参与”的规范和汇总模型,为理解旅游经济中的参与、排斥和拒绝提供了一个细致入微的诊断视角,并将参与理论化为在不断变化的社会经济条件下机构和结构之间不断发展的一致性。
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引用次数: 0
Collective actions for sustainable tourism innovation 可持续旅游创新的集体行动
IF 7.8 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-12-05 DOI: 10.1016/j.annals.2025.104090
Jose Melenez-Roman , Xavier Font
This study shows how stakeholder interactions, and formal and informal rules drive sustainability innovation through collective action. We use the Institutional Analysis and Development framework to assess the capacity of tourism stakeholders to engage in sustainability innovations. Drawing on a multistage qualitative data collection process, including interviews and workshops, we comparatively analyze an existing sustainability innovation and a stakeholder-led, co-created innovation, testing ten design principles for management systems rooted in collective action and self-governance theories. We find that (i) incentives to free-ride accumulate over time, (ii) legitimacy enables institutional change in destinations, (iii) shared responsibility helps unveil interactions between stakeholders in managing tourism sustainability, and (iv) self-governing rules can help engage opposing stakeholders more democratically in sustainable destination management.
本研究展示了利益相关者的互动、正式规则和非正式规则如何通过集体行动推动可持续性创新。我们使用制度分析和发展框架来评估旅游业利益相关者参与可持续创新的能力。通过多阶段定性数据收集过程,包括访谈和研讨会,我们比较分析了现有的可持续性创新和利益相关者主导的共同创造创新,测试了植根于集体行动和自我治理理论的管理系统的十项设计原则。我们发现:(1)搭便车的动机随着时间的推移而积累;(2)合法性使目的地的制度变革成为可能;(3)共同责任有助于揭示利益相关者在管理旅游可持续性方面的相互作用;(4)自治规则有助于让对立的利益相关者更民主地参与可持续的目的地管理。
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引用次数: 0
Forecasting Chinese outbound tourism recovery: A Triple-layer forecast combination framework 中国出境旅游复苏预测:一个三层预测组合框架
IF 7.8 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-12-04 DOI: 10.1016/j.annals.2025.104079
Hanyuan Zhang , Ying Liu , Xinyang Liu , Anyu Liu , Vera Shanshan Lin
Forecast combinations became particularly significant in the post-pandemic era due to heightened uncertainty. This study introduces a Triple-layer Forecast Combination Framework to predict Chinese outbound tourism recovery from August 2023 to July 2024 across 20 destinations. The framework integrates baseline quantitative models, expert-based model selection, and real-time judgmental adjustments to enhance forecast accuracy in post-crisis contexts. Results show Chinese visitor arrivals rebounding, on average, to 80% of July 2019 levels by mid-2024, with East and Southeast Asia—particularly Hong Kong SAR, Macao SAR, and Thailand—recovering faster than long-haul markets such as Hawaii, Canada, and the Czech Republic. By combining statistical rigor with contextual insight, the framework supports replicable, adaptive forecasting under uncertainty for tourism recovery planning.
在大流行后时代,由于不确定性增加,预测组合变得尤为重要。本研究采用三层预测组合框架,对2023年8月至2024年7月20个目的地的中国出境旅游复苏情况进行了预测。该框架整合了基线定量模型、基于专家的模型选择和实时判断调整,以提高后危机背景下的预测准确性。结果显示,到2024年中期,中国游客人数平均反弹至2019年7月水平的80%,东亚和东南亚——尤其是香港特别行政区、澳门特别行政区和泰国——的复苏速度快于夏威夷、加拿大和捷克共和国等长途市场。通过将统计严谨性与上下文洞察力相结合,该框架支持在不确定性下可复制的、自适应的旅游恢复规划预测。
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引用次数: 0
The value of unsustainable hotel services to guests: Evidence from a discrete choice experiment 不可持续的酒店服务对客人的价值:来自离散选择实验的证据
IF 7.8 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-12-02 DOI: 10.1016/j.annals.2025.104073
Dorine von Briel , Astrid D.A.M. Kemperman , Sara Dolnicar
Hotels routinely provide room services beyond their core accommodation functions. Their value to guests remains uncertain. Some hotel services are environmentally unsustainable but not essential to the core function of accommodation. This study uses a discrete choice experiment (n = 785) to determine how important such services are to tourists. We classify hotel services into essential but environmentally unsustainable (air conditioning control), non-essential and unsustainable services with negligible value (single-use items), and unsustainable services with differences in importance across market segments (daily towel change, minibar, vacuum cleaning). Findings provide guidance for configuring hotel service packages that can deliver a triple benefit: reduced cost for providers and potentially guests, an optimised room design, and lower emissions.
酒店通常在其核心住宿功能之外提供客房服务。它们对客人的价值仍不确定。一些酒店服务在环境上是不可持续的,但对住宿的核心功能却不是必不可少的。本研究使用离散选择实验(n = 785)来确定这些服务对游客的重要性。我们将酒店服务分为必要但环境不可持续的服务(空调控制),非必要但价值微不足道的不可持续服务(一次性物品),以及不可持续的服务,其重要性在各个细分市场上存在差异(每日毛巾更换,迷你吧,真空清洁)。研究结果为配置酒店服务包提供了指导,这些服务包可以带来三重效益:降低供应商和潜在客人的成本,优化房间设计,降低排放。
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引用次数: 0
Emotional intelligence & tourism social entrepreneurship 情商与旅游社会创业
IF 7.8 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-12-02 DOI: 10.1016/j.annals.2025.104078
Inès Blal , Juliane Völker
Tourism social entrepreneurship amplifies the emotional demands placed on entrepreneurs who navigate diverse stakeholders while balancing social and economic goals. Yet, emotional intelligence remains underexplored in this context. We propose a multilevel framework linking emotional intelligence (through trait, ability, and mixed models) to the social entrepreneurial process. Trait-emotional intelligence shapes social intent, ability-emotional intelligence sustains stakeholder engagement through emotional perception and regulation, and mixed-emotional intelligence manifests in behavioral competencies such as collaboration and adaptability. Three propositions position ability-emotional intelligence as central to emotionally informed decision-making, negotiation, and resilience under a hybrid logic. The framework establishes a research agenda for examining how emotional intelligence enables tourism social entrepreneurs to sustain their ventures and create enduring social value.
旅游业社会创业放大了对企业家的情感需求,他们在平衡社会和经济目标的同时,驾驭不同的利益相关者。然而,在这种背景下,情商仍未得到充分的探索。我们提出了一个多层次的框架,将情绪智力(通过特质、能力和混合模型)与社会创业过程联系起来。特质-情商塑造社会意图,能力-情商通过情绪感知和调节维持利益相关者参与,混合情商体现在协作和适应性等行为能力上。在混合逻辑下,三个命题将能力——情商——定位为情感知情决策、谈判和恢复力的核心。该框架建立了一个研究议程,以研究情商如何使旅游业社会企业家能够维持他们的企业并创造持久的社会价值。
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引用次数: 0
Escape to express: Tourist identity and self-disclosure 逃避表达:游客身份与自我表露
IF 7.8 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-12-02 DOI: 10.1016/j.annals.2025.104081
Jihao Hu , Hanyu (Yuki) Chen , Zhibin Lin , DaPeng Xu , Wei Wu
Counter to the common intuition that consumers tend to be more cautious and less self-expressive when traveling to or reviewing an unfamiliar place, this research uncovers a counterintuitive effect: making a tourist identity salient increases consumer self-disclosure. A field study (n = 224) establishes the main effect. Then, Study 2 (n = 283) tests the mediating role of psychological anonymity while ruling out several alternatives. Studies 3 (n = 396) and 4 (n = 381) examine the moderating roles of social anxiety and brand type. Finally, a large-scale secondary data analysis (n = 39,574) further corroborates our findings. The results extend identity theory in tourism by showing that tourist identity influences behavior beyond immediate travel contexts and provide practical insights.
人们通常认为,消费者在去不熟悉的地方旅游或点评时往往会更谨慎、更少自我表达,但这项研究揭示了一个反直觉的效应:让游客的身份变得突出,会增加消费者的自我表露。一项实地研究(n = 224)确定了主效应。然后,研究2 (n = 283)在排除几个替代方案的情况下,测试了心理匿名的中介作用。研究3 (n = 396)和研究4 (n = 381)考察了社交焦虑和品牌类型的调节作用。最后,一项大规模的二次数据分析(n = 39,574)进一步证实了我们的发现。研究结果将认同理论扩展到旅游领域,表明游客认同对行为的影响超越了直接的旅行环境,并提供了实践见解。
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引用次数: 0
Effect of tourism architecture shape and self-construal 旅游建筑造型效应与自我建构
IF 7.8 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-12-01 DOI: 10.1016/j.annals.2025.104075
Huarui Cao , Lin Mu , Xuejiao Mao , Tang Yao
The issue of whether tourists with varying characteristics exhibit distinct preferences for diverse geometric shapes of architecture remains underexplored in tourism literature. To address this gap, we drew on aesthetic distance theory and conducted eye-tracking and scenario-based experiments to examine an effect of tourism architecture shape in alignment with tourist self-construal. Our findings indicated that independent self-construal tourists favor circular-shaped architecture, while interdependent self-construal tourists prefer angular-shaped architecture. Additionally, the results confirmed the mediating role of novelty and highlighted architectural authenticity as a moderator in this effect. These insights enhance our understanding of aesthetic preferences for tourism architecture among tourists with different self-construals and provide practical recommendations for tourism industry to tailor specific architectural shapes to increase tourists' travel intentions.
不同特征的游客是否对不同几何形状的建筑表现出不同的偏好,这一问题在旅游文献中仍未得到充分探讨。为了解决这一差距,我们借鉴了审美距离理论,并进行了眼动追踪和基于场景的实验,以检验旅游建筑形状与游客自我建构一致的影响。研究发现,独立型自我建构游客偏好圆形建筑,而相互依存型自我建构游客偏好棱角型建筑。此外,研究结果证实了新颖性的中介作用,并强调了建筑真实性在这种影响中的调节作用。这些见解增强了我们对不同自我建构的游客对旅游建筑审美偏好的理解,并为旅游业定制特定的建筑形状以增加游客的旅游意图提供了实用建议。
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引用次数: 0
Impact of low-cost carrier exit on tourism revenues 低成本航空公司退出对旅游收入的影响
IF 7.8 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-11-30 DOI: 10.1016/j.annals.2025.104071
Yulu He , Hanjun Wu , Kan Wai Hong Tsui , Kun Wang , Xiaowen Fu
A low-cost carrier withdrawal triggers the airline substitution effect as remaining full-service carriers raise fares, reducing tourism revenues. Meanwhile, a transport mode shift to ground transportation may boost local spending and generate additional regional tourism revenues. This study uses a unique difference-in-differences framework to assess the net impact of low-cost carrier withdrawal from New Zealand's regional markets. Findings reveal the “airline substitution effect” outweighs the “transport mode shift”, causing a net tourism revenue drop after a low-cost carrier exit. Policy implications suggest prioritising low-cost carrier retention through targeted subsidies and support to enhance regional tourism and economic growth.
低成本航空公司的退出引发了航空公司的替代效应,因为剩下的全服务航空公司会提高票价,减少旅游收入。同时,运输方式向地面运输的转变可能会促进当地消费并产生额外的区域旅游收入。本研究采用独特的差异中差异框架来评估低成本航空公司退出新西兰区域市场的净影响。研究发现,“航空公司替代效应”超过了“运输方式转变”,导致低成本航空公司退出后的净旅游收入下降。政策建议通过有针对性的补贴和支持,优先考虑保留低成本航空公司,以促进区域旅游业和经济增长。
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引用次数: 0
Field experiments: Overcoming the limitations of survey experiments for actionable behavioural insights 实地实验:克服调查实验的局限性,以获得可操作的行为见解
IF 7.8 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-11-29 DOI: 10.1016/j.annals.2025.104080
Sara Dolnicar , Giampaolo Viglia , Fidan Kurtaliqi
Historically, one-off cross-sectional survey studies have dominated empirical research in tourism and hospitality. The inability to draw causal conclusions from such data has led to an increased uptake of survey experiments, which are easy and affordable to conduct and can identify causal relationships between constructs under controlled conditions. Survey experiments, however, have a severe limitation: they do not provide insights into real behaviour, restricting researchers' ability to generate actionable insights and reliable practical recommendations. This article offers a systematic comparison of three approaches (one-off cross-sectional survey studies, survey experiments, and field experiments) and provides step-by-step guidance on the design and implementation of field experiments and quasi-experimental field studies.
从历史上看,一次性横断面调查研究在旅游和酒店业的实证研究中占主导地位。由于无法从这些数据中得出因果关系的结论,因此越来越多地采用调查实验,这是一种容易且负担得起的实验,可以在受控条件下确定构式之间的因果关系。然而,调查实验有一个严重的局限性:它们不能提供对真实行为的见解,限制了研究人员产生可操作的见解和可靠的实际建议的能力。本文对三种方法(一次性横断面调查研究、调查实验和现场实验)进行了系统的比较,并对现场实验和准实验现场研究的设计和实施提供了逐步的指导。
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引用次数: 0
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Annals of Tourism Research
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