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Reference-dependence in multi-destination choice: A heterogeneous reference point perspective 多目的地选择中的参照依赖性:异质参考点视角
IF 10.4 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-10-02 DOI: 10.1016/j.annals.2024.103845
Jinah Park , Richard T.R. Qiu , Xiaoying Jiao , Haiyan Song
Destination choice in multi-destination trips is crucial for understanding tourists' preferences, predicting tourism demand and flow, and fostering collaborative opportunities between destinations. This study utilises prospect theory to examine how tourists select a stop within a multi-destination trip and to explore the role of other chosen stops' attributes as a reference point when tourists plan their itinerary. The results reveal dynamic perceptions of gains and losses relative to reference points that vary across individual characteristics and destination attributes. Additionally, heterogeneity is revealed in tourists' reference-dependent patterns, which can be categorised as immediate- and delayed-gratification reference dependencies. These findings contribute to the destination choice discourse by proposing new directions for comprehending tourists' heterogeneous reference dependencies and attitudes in sequential destination choices.
一程多站旅行中的目的地选择对于了解游客偏好、预测旅游需求和流量以及促进目的地之间的合作机会至关重要。本研究利用前景理论研究了游客如何在一程多站旅行中选择一站,并探讨了游客在规划行程时将其他所选站点的属性作为参考点的作用。研究结果表明,不同的个人特征和目的地属性会对相对于参考点的收益和损失产生不同的动态感知。此外,游客的参考依赖模式也存在异质性,可分为即时满足参考依赖和延迟满足参考依赖。这些发现为理解游客在顺序目的地选择中的异质性参考依赖和态度提出了新的方向,从而为目的地选择的讨论做出了贡献。
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引用次数: 0
The emergence of authenticity: Phases of tourist experience 真实性的出现:游客体验的各个阶段
IF 10.4 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-09-30 DOI: 10.1016/j.annals.2024.103844
Jillian Rickly, Brendan Canavan
Using the philosophy of critical realism, this article conceptualizes authenticity as a process of emergence to address the question: What makes authenticity possible? This envisions distinct authenticity phases, which are episodic, non-linear, and porous, accompanied by external triggers and internal processes that manifest before, during, and after travel, as perceived in relation to or activated by tourist experiences. Thus, pre-, proto-, in-situ, and post-authenticity phases are outlined and supported by current literature. In doing so, this article situates our current thinking about authenticity, which often foregrounds in-situ experience, within a broader understanding of its relationality to our social worlds beyond destinations. Finally, this approach offers new research avenues that emphasise the on-going emergent nature of authenticity over time.
本文运用批判现实主义哲学,将真实性概念化为一个产生过程,以解决这个问题:是什么让真实性成为可能?它设想了不同的真实性阶段,这些阶段是偶发的、非线性的和多孔的,伴随着外部触发因素和内部过程,在旅行前、旅行中和旅行后表现出来,与游客体验相关或被游客体验激活。因此,本文概述了真实性的前阶段、前阶段、原地阶段和后阶段,并得到了现有文献的支持。在此过程中,本文将我们目前对真实性的思考(通常强调原地体验)置于对其与目的地以外的社会世界的关系的更广泛理解之中。最后,这种方法提供了新的研究途径,强调了真实性随着时间的推移而不断出现的性质。
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引用次数: 0
Destruction of heritage, community and anthropomorphism 遗产、社区和拟人化的破坏
IF 10.4 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-09-26 DOI: 10.1016/j.annals.2024.103839
Damien Chaney , Pascal Brassier
The article investigates the community effects of the destruction of heritage. Drawing on the literature on anthropomorphism, we define heritage anthropomorphism as the tendency of attributing a heritage site not only human-like physical features, qualities and behaviors, but also superhuman characteristics. Through a social network and thematic analysis on the Notre-Dame cathedral fire which is perceived as the death of a human, we show that its destruction gave rise to an active virtual community of mourners, bringing together tourists, locals, officials and managers like a funeral procession. The findings also reveal different forms of grief in the conversations which include shock and denial, anger and sadness, questioning life, memory sharing and recovery.
文章调查了遗产破坏对社区的影响。根据有关拟人化的文献,我们将遗产拟人化定义为不仅赋予遗产地类似人类的物理特征、品质和行为,而且赋予其超人特征的倾向。通过对被视为人类死亡的巴黎圣母院大火进行社会网络和主题分析,我们发现,大火的毁灭催生了一个活跃的虚拟哀悼者社区,游客、当地人、官员和管理人员就像送葬队伍一样聚集在一起。研究结果还揭示了对话中不同形式的悲伤,包括震惊和否认、愤怒和悲伤、对生活的质疑、记忆分享和恢复。
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引用次数: 0
Nudging with colors to promote electric vehicle rentals 用色彩点缀,促进电动汽车租赁
IF 10.4 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-09-26 DOI: 10.1016/j.annals.2024.103843
Wai Ching Wilson AU , Pearl M.C. LIN , Fiona CHI
The symbolic meaning of colors plays a crucial role in individual decision-making. Two experiments were conducted to explore how color influences tourists' rental decisions of electric vehicles. The first study employs a 3 (color hue) × 3 (color lightness) experimental design and analyses 300 responses to reveal that light-green and light-blue vehicles were perceived as most environmentally friendly. The second study conducts a single-factor scenario-based experiment with 600 participants. Light-green vehicles enhance perceived environmental friendliness and encourage rentals, while light-blue vehicles reduce decision-making time by evoking mental imagery. This research is innovative in applying color-based nudges into the context of sustainable self-driving tourism, contributing to nudging theory and color psychology. The findings help tourism businesses make electric vehicles more appealing.
颜色的象征意义在个人决策中起着至关重要的作用。我们进行了两项实验来探讨颜色如何影响游客租用电动汽车的决策。第一项研究采用了 3(颜色色相)×3(颜色明度)的实验设计,并对 300 个回答进行了分析,结果显示浅绿色和浅蓝色的车辆被认为是最环保的。第二项研究进行了单因素情景实验,共有 600 人参加。结果显示,浅绿色车辆提高了人们的环保感知并鼓励租车,而浅蓝色车辆则通过唤起人们的心理想象减少了决策时间。这项研究创新性地将基于颜色的暗示应用于可持续的自驾游,为暗示理论和色彩心理学做出了贡献。研究结果有助于旅游企业提高电动汽车的吸引力。
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引用次数: 0
Biodiversity and the performance of tourism firms 生物多样性与旅游企业的业绩
IF 10.4 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-09-26 DOI: 10.1016/j.annals.2024.103842
Chee Seng Cheong, Shangyi Gao, Pide Lun, George Mihaylov, Ralf Zurbruegg
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引用次数: 0
Consumer spending during COVID-19 in a tourism city 某旅游城市在 COVID-19 期间的消费情况
IF 10.4 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-09-24 DOI: 10.1016/j.annals.2024.103830
Mengyao Ren , Yang Xu , Sangwon Park , Xiao Huang , Mengqi Sun , Jizhe Xia , Sun-Young Koh
Leveraging large-scale transaction data, this study quantifies the impact of COVID-19 and policy responses on the spending behavior of both residents and domestic inbound travelers in Jeju, Korea. Findings reveal that both local and national COVID-19 situations significantly affected the spending behavior of both groups. Residents were more sensitive to local cases, while travelers were equally affected by local and national cases. Social distancing minimally impacted resident spending but caused over 20 % reductions in traveler spending. Stimulus payments boosted spending by over 10 % for residents without diminishing the effects of social distancing. Despite the overall benefit of these combined policies, certain economic sectors benefited notably while others suffered, thus leaving them with varying fates during and after the pandemic.
本研究利用大规模交易数据,量化了 COVID-19 和政策应对措施对韩国济州岛居民和国内入境游客消费行为的影响。研究结果表明,当地和全国的 COVID-19 情况都会显著影响这两个群体的消费行为。居民对本地情况更为敏感,而旅行者受本地和全国情况的影响相同。社会疏远对居民消费的影响微乎其微,但却导致旅行者消费减少 20% 以上。刺激性付款使居民消费增加了 10%以上,但并未减少社会疏远的影响。尽管这些综合政策带来了整体利益,但某些经济部门明显受益,而其他部门则受到影响,因此在大流行期间和之后,这些部门的命运各不相同。
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引用次数: 0
Tourism demand forecasting using short video information 利用短视频信息预测旅游需求
IF 10.4 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-09-20 DOI: 10.1016/j.annals.2024.103838
Mingming Hu , Na Dong , Fang Hu

Based on short video information, this study extracted two explanatory variables, popularity and publicity, to empirically forecast weekly tourism demand for a destination (Macao) and a tourist attraction (Mount Siguniang, China). Results indicated that 1) models integrating the popularity or publicity of short videos outperform models without these attributes in tourism demand forecasting; 2) compared with popularity, models featuring publicity from short videos can generate more accurate forecasts; 3) models combining publicity and popularity do not necessarily exceed the performance of models including only publicity; and 4) when models account for search queries as well as publicity, search queries help improve forecasting accuracy for tourist attractions (this positive impact does not apply to destinations).

本研究基于短视频信息,提取了人气和宣传两个解释变量,对旅游目的地(澳门)和旅游景点(中国四姑娘山)的每周旅游需求进行了实证预测。研究结果表明:1)在旅游需求预测中,整合了短视频人气或宣传的模型优于没有这些属性的模型;2)与人气相比,以短视频宣传为特征的模型可以产生更准确的预测;3)结合宣传和人气的模型并不一定优于只包含宣传的模型;4)当模型考虑搜索查询和宣传时,搜索查询有助于提高旅游景点的预测准确性(这种积极影响不适用于目的地)。
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引用次数: 0
Female stereotype and occupational stigma 女性定型观念和职业耻辱
IF 10.4 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-09-19 DOI: 10.1016/j.annals.2024.103837
Fei Peng, Xinying Zeng, Yaoqi Li

This study examines the issues of occupational stigma female employees face in the tourism industry, with a specific focus on Chinese female flight attendants. Through semi-structured interviews with 25 female participants, it reveals how gender stereotypes contribute to and sustain this stigma, distorting femininity and physical attractiveness through negative labeling, loss of status, and occupational discrimination. Consequently, this leads to an intersection of moral and social stigmas. Additionally, the study highlights the patriarchal norms and organizational practices in perpetuating these stereotypes. It enhances our comprehension of gender-related occupational stigma in the tourism industry. Furthermore, it advocates for the implementation of organizational initiatives that challenge gender stereotypes, thus fostering a more inclusive and equitable working environment for female employees.

本研究探讨了旅游业女性员工面临的职业污名问题,特别关注中国女性空乘人员。通过对 25 名女性参与者进行半结构式访谈,研究揭示了性别刻板印象是如何促成和维持这种成见的,如何通过负面标签、地位丧失和职业歧视来扭曲女性气质和外貌吸引力。因此,这导致了道德和社会污名的交叉。此外,本研究还强调了父权制规范和组织惯例在延续这些陈规定型观念方面的作用。它加深了我们对旅游业中与性别相关的职业污名的理解。此外,它还倡导实施挑战性别陈规定型观念的组织举措,从而为女性员工营造一个更具包容性和更加公平的工作环境。
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引用次数: 0
Tourism mobilities and climate crisis dilemmas: Tourists traveling towards a climate apocalypse? 旅游流动性与气候危机困境:走向气候启示录的游客?
IF 10.4 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-09-18 DOI: 10.1016/j.annals.2024.103841
Arvid Viken , Bente Heimtun

Framed by a multidimensional approach to dilemmas, this qualitative study focuses on Norwegians' views on tourism mobilities and climate change dilemmas, contextual aspects, coping strategies, and consequences. Despite being situated in ideological and moral landscapes where the climate crisis is largely ignored, all participants acknowledge the dilemmas. However, the unconcerned deny personal responsibility and are unwilling to change their travel habits, representing a typical tourist mindset regarding environmental concerns. Pro-environmentalists are critical of neoliberal values and call for responsible tourism practices. Both groups agree that tourism needs regulations. Managing tourism's commons tragedy character on a global level poses challenges due to capitalist forces and low political priority. The study calls for pro-environmental changes at the individual, institutional, and political levels.

这项定性研究以多维困境为框架,重点关注挪威人对旅游业流动性和气候变化困境的看法、背景、应对策略和后果。尽管在意识形态和道德环境中,气候危机在很大程度上被忽视,但所有参与者都承认存在困境。然而,不关注者否认个人责任,不愿改变自己的旅行习惯,这代表了游客对环境问题的典型心态。环保主义者则对新自由主义价值观持批评态度,并呼吁采取负责任的旅游做法。这两类人都认为旅游业需要监管。由于资本主义力量和政治上的不重视,在全球范围内管理旅游业的公地悲剧特性构成了挑战。本研究呼吁在个人、机构和政治层面进行有利于环境的变革。
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引用次数: 0
The persuasive effects of warning messages 警告信息的说服力
IF 10.4 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-09-17 DOI: 10.1016/j.annals.2024.103829
Feifei Lai, Chaowu Xie, Jiangchi Zhang, Rui Huang

Empirical investigations regarding tourists' safety-related responses to warning messages in natural recreational leisure settings are scarce. Through three online experiments with recreational scenarios, several findings emerged. First, strong (vs. weak) warning messages led to greater safety behavior (compliance and participation). Second, warning messages sequentially mediated safety behavior (compliance and participation) through threat appraisal and problem-focused coping. Warning messages also affected safety compliance, but not safety participation, via the sequential mediation of threat appraisal and emotion-focused coping. Third, other tourists' safety (vs. risky) behavior positively reinforced warning messages' roles in problem-focused coping and safety behavior; no significant moderating effect manifested between warning messages and emotion-focused coping. Understanding safety messages' persuasive effects can help destination management organizations control tourists' behavior.

有关游客在自然娱乐休闲环境中对警告信息的安全相关反应的实证调查很少。通过三个在线娱乐场景实验,我们得出了几项发现。首先,强警告信息(相对于弱警告信息)导致了更多的安全行为(遵守和参与)。其次,警告信息通过威胁评估和以问题为中心的应对方式对安全行为(遵守和参与)产生了连续的中介作用。警告信息还通过威胁评估和情绪应对的顺序中介作用影响安全遵守情况,但不影响安全参与情况。第三,其他游客的安全(与风险)行为积极强化了警告信息在问题应对和安全行为中的作用;警告信息和情绪应对之间没有明显的调节作用。了解安全信息的说服效果有助于目的地管理机构控制游客的行为。
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引用次数: 0
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Annals of Tourism Research
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