Pub Date : 2024-10-23DOI: 10.1016/j.annals.2024.103855
Jane Lovell
This study makes an original contribution to tourism literature by providing a new animistic conceptualisation of light events as created through conversational entanglements with non-human persons, including flora, fauna, terrain, geos and stories. In doing so, the work highlights the potential for future ecological multivocality. The methodology combines semi-structured interviews with the creators of light events with mindful writing practice journaling. The findings identify an ecosystem of seven conversational entanglements that take place between human and non-human persons, including those that are: researcher-based; about non-human persons; with light forms; with stories; with non-human persons; between non-human persons; and pre-existing. It can be concluded that new animistic exchanges may be more prevalent in the tourism industry than previously assumed.
{"title":"Conversational entanglements in new animistic tourism","authors":"Jane Lovell","doi":"10.1016/j.annals.2024.103855","DOIUrl":"10.1016/j.annals.2024.103855","url":null,"abstract":"<div><div>This study makes an original contribution to tourism literature by providing a new animistic conceptualisation of light events as created through conversational entanglements with non-human persons, including flora, fauna, terrain, geos and stories. In doing so, the work highlights the potential for future ecological multivocality. The methodology combines semi-structured interviews with the creators of light events with mindful writing practice journaling. The findings identify an ecosystem of seven conversational entanglements that take place between human and non-human persons, including those that are: researcher-based; about non-human persons; with light forms; with stories; with non-human persons; between non-human persons; and pre-existing. It can be concluded that new animistic exchanges may be more prevalent in the tourism industry than previously assumed.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":null,"pages":null},"PeriodicalIF":10.4,"publicationDate":"2024-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142528824","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-10-18DOI: 10.1016/j.annals.2024.103851
Achilleas Boukis
This work investigates customer responses to the tokenization of hotel loyalty programs. Drawing on self-enhancement theory, Study 1 investigates the effect of reward type (i.e. control vs tokenized reward) on customers' perceptions of the reward (i.e. economic value, program attractiveness) and their behavioral intentions towards the hotel (i.e. switching intentions, recommendation intentions). Findings highlight reward novelty and psychological ownership as two mediators of the above relationships. Study 2 replicates these effects in a cryptocurrency owner context. Study 3 examines the effect of the hotel's type (i.e. luxury vs budget) on the reward type-customer responses relationship. We showcase that tokenized rewards generate a more favourable attitude towards loyalty programs and that they remain an effective customer acquisition strategy for high-end hotels.
{"title":"The effect of tokenized rewards on customer loyalty programs","authors":"Achilleas Boukis","doi":"10.1016/j.annals.2024.103851","DOIUrl":"10.1016/j.annals.2024.103851","url":null,"abstract":"<div><div>This work investigates customer responses to the tokenization of hotel loyalty programs. Drawing on self-enhancement theory, Study 1 investigates the effect of reward type (i.e. control vs tokenized reward) on customers' perceptions of the reward (i.e. economic value, program attractiveness) and their behavioral intentions towards the hotel (i.e. switching intentions, recommendation intentions). Findings highlight reward novelty and psychological ownership as two mediators of the above relationships. Study 2 replicates these effects in a cryptocurrency owner context. Study 3 examines the effect of the hotel's type (i.e. luxury vs budget) on the reward type-customer responses relationship. We showcase that tokenized rewards generate a more favourable attitude towards loyalty programs and that they remain an effective customer acquisition strategy for high-end hotels.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":null,"pages":null},"PeriodicalIF":10.4,"publicationDate":"2024-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142445389","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-10-18DOI: 10.1016/j.annals.2024.103852
Yuan (William) Li , Yi Liu , Lisa C. Wan , Yingxin Lin
Theories of tourism development have traditionally emphasized resource-based factors. However, could the local population's psychological characteristics (e.g., personality) influence tourism development? This study, through the lens of geographical psychology, investigates the impact of regional Big-Five personality traits on tourism development in the UK from 2009 to 2018. Findings reveal that a region's psychological makeup matters for tourism. Specifically, regional Openness traits boost local tourism development, while Neuroticism traits inhibit tourism performance. Regional Agreeableness, Extraversion, and Conscientiousness traits show no significant effects. We provide causal evidence for these results through instrumental variable tests. Our work introduces a novel micro-psychological perspective to tourism development literature and urges policymakers to consider the local population's psychological characteristics for achieving competitive and sustainable tourism development.
{"title":"Human psychology as a driver of tourism development: The effect of regional personality traits","authors":"Yuan (William) Li , Yi Liu , Lisa C. Wan , Yingxin Lin","doi":"10.1016/j.annals.2024.103852","DOIUrl":"10.1016/j.annals.2024.103852","url":null,"abstract":"<div><div>Theories of tourism development have traditionally emphasized resource-based factors. However, could the local population's psychological characteristics (e.g., personality) influence tourism development? This study, through the lens of geographical psychology, investigates the impact of regional Big-Five personality traits on tourism development in the UK from 2009 to 2018. Findings reveal that a region's psychological makeup matters for tourism. Specifically, regional Openness traits boost local tourism development, while Neuroticism traits inhibit tourism performance. Regional Agreeableness, Extraversion, and Conscientiousness traits show no significant effects. We provide causal evidence for these results through instrumental variable tests. Our work introduces a novel micro-psychological perspective to tourism development literature and urges policymakers to consider the local population's psychological characteristics for achieving competitive and sustainable tourism development.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":null,"pages":null},"PeriodicalIF":10.4,"publicationDate":"2024-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142528822","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-10-17DOI: 10.1016/j.annals.2024.103856
Kristof Tomej , Iana Bilynets
This article investigates the complex changes in Ukraine's tourism system in the first year after Russia's full-scale military invasion from a living systems perspective. To capture the dynamic and multi-level changes that constitute a large-scale transformation, an interdisciplinary regeneration framework was used as a theoretical lens in a critical realist thematic analysis of Ukrainian online news media. The findings show how the Ukrainian tourism system transformed itself, in order to survive, changing both its structure and functions. The new functions extended beyond recreation to include humanitarian efforts, rehabilitation, community and nation building, which helped to establish tourism's essential and distinctive contribution to the country's larger social-ecological system. The empirical application of regeneration theory contributes to the knowledge of large-scale tourism transformations with patterns, such as scaling down for regrouping, strengthening of relationships with other systems, and the decentralised cumulative actions of small tourism actors.
{"title":"Large-scale tourism transformations through regeneration: A living systems perspective on tourism developments in Ukraine during the war","authors":"Kristof Tomej , Iana Bilynets","doi":"10.1016/j.annals.2024.103856","DOIUrl":"10.1016/j.annals.2024.103856","url":null,"abstract":"<div><div>This article investigates the complex changes in Ukraine's tourism system in the first year after Russia's full-scale military invasion from a living systems perspective. To capture the dynamic and multi-level changes that constitute a large-scale transformation, an interdisciplinary regeneration framework was used as a theoretical lens in a critical realist thematic analysis of Ukrainian online news media. The findings show how the Ukrainian tourism system transformed itself, in order to survive, changing both its structure and functions. The new functions extended beyond recreation to include humanitarian efforts, rehabilitation, community and nation building, which helped to establish tourism's essential and distinctive contribution to the country's larger social-ecological system. The empirical application of regeneration theory contributes to the knowledge of large-scale tourism transformations with patterns, such as scaling down for regrouping, strengthening of relationships with other systems, and the decentralised cumulative actions of small tourism actors.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":null,"pages":null},"PeriodicalIF":10.4,"publicationDate":"2024-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142445390","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-10-17DOI: 10.1016/j.annals.2024.103849
Lan Xue, Haitao Sun
While the experience of migrant entrepreneurs has been a well-studied topic in the tourism field, less attention has been paid to their evolving feelings and perceptions. In this study, we employed the theory of cognitive dissonance to guide a qualitative examination of the perceptions of being a guesthouse owner in Lijiang, China. We found that migrant guesthouse owners experienced cognitive dissonance between their actual feelings and their expected or desired way of living as migrant entrepreneurs. Those who managed to keep their status utilized a variety of strategies to resolve their feelings of dissonance. This study contributes to a better understanding of the experience of migrant entrepreneurs in tourist destinations and provides implications for both migrants and destination managers.
{"title":"The experience of migrant entrepreneurs in destinations: A cognitive dissonance perspective","authors":"Lan Xue, Haitao Sun","doi":"10.1016/j.annals.2024.103849","DOIUrl":"10.1016/j.annals.2024.103849","url":null,"abstract":"<div><div>While the experience of migrant entrepreneurs has been a well-studied topic in the tourism field, less attention has been paid to their evolving feelings and perceptions. In this study, we employed the theory of cognitive dissonance to guide a qualitative examination of the perceptions of being a guesthouse owner in Lijiang, China. We found that migrant guesthouse owners experienced cognitive dissonance between their actual feelings and their expected or desired way of living as migrant entrepreneurs. Those who managed to keep their status utilized a variety of strategies to resolve their feelings of dissonance. This study contributes to a better understanding of the experience of migrant entrepreneurs in tourist destinations and provides implications for both migrants and destination managers.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":null,"pages":null},"PeriodicalIF":10.4,"publicationDate":"2024-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142445391","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-10-15DOI: 10.1016/j.annals.2024.103850
Jingjing Hu , Li Miao , Ting Jiang , Chunlin Chen
‘Yanhuo Chi’ (烟火气), rooted in Chinese culture, symbolizes the aesthetically rich atmosphere of everyday life. This study conceptualizes Yanhuo Chi as a unique everyday tourism experience, expanding the boundaries of the ‘everyday’ in Everyday Aesthetics to include non-routine settings like tourism. By integrating Eastern Living Aesthetics with Western Everyday Aesthetics, it enriches the discourse and challenges Western ideological frameworks in tourism aesthetics studies. The research also broadens borderline aesthetic experiences by identifying diverse aesthetic tensions within tourists' Yanhuo Chi experiences. This phenomenological exploration reveals how Yanhuo Chi offers a nuanced understanding of aesthetic experiences in tourism, contributing to a more inclusive and culturally diverse appreciation of everyday aesthetics.
{"title":"‘Yanhuo Chi’: An everyday aesthetic tourism experience","authors":"Jingjing Hu , Li Miao , Ting Jiang , Chunlin Chen","doi":"10.1016/j.annals.2024.103850","DOIUrl":"10.1016/j.annals.2024.103850","url":null,"abstract":"<div><div><em>‘Yanhuo Chi’</em> (烟火气), rooted in Chinese culture, symbolizes the aesthetically rich atmosphere of everyday life. This study conceptualizes <em>Yanhuo Chi</em> as a unique everyday tourism experience, expanding the boundaries of the ‘everyday’ in <em>Everyday Aesthetics</em> to include non-routine settings like tourism. By integrating Eastern <em>Living Aesthetics</em> with Western <em>Everyday Aesthetics</em>, it enriches the discourse and challenges Western ideological frameworks in tourism aesthetics studies. The research also broadens borderline aesthetic experiences by identifying diverse aesthetic tensions within tourists' <em>Yanhuo Chi</em> experiences. This phenomenological exploration reveals how <em>Yanhuo Chi</em> offers a nuanced understanding of aesthetic experiences in tourism, contributing to a more inclusive and culturally diverse appreciation of everyday aesthetics.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":null,"pages":null},"PeriodicalIF":10.4,"publicationDate":"2024-10-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142432921","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-10-15DOI: 10.1016/j.annals.2024.103848
Nour El Alam , Arie Stoffelen , Leonieke Bolderman , Peter Groote
This paper examines the institutionalised interests and values that underpin tourism governance (i.e., tourism metagovernance), to explain why certain governance arrangements appear and how they function. We examined the redevelopment of Beirut's tourism-dependent Mar Mikhael and Gemmayze neighbourhoods in the aftermath of the 2020 port blast. The chaotic post-disaster setting reflected and amplified the ineffectiveness of the already existing, strongly intertwined, metagovernance of urban development and urban tourism in Beirut. The state's absence resulted in enhanced community vulnerability, uncoordinated donor-led disaster responses, and limited strategic rebuilding of tourism and cultural activities. Even when the state as a key governance intermediary is absent, its relational and institutional roles affect tourism metagovernance and, therefore, influence the resilience of tourism governance and development.
本文研究了支撑旅游业治理(即旅游业元治理)的制度化利益和价值观,以解释为什么会出现某些治理安排以及这些安排如何发挥作用。我们研究了贝鲁特在 2020 年港口爆炸事件后对依赖旅游业的 Mar Mikhael 和 Gemmayze 社区的重新开发。混乱的灾后环境反映并加剧了贝鲁特城市发展和城市旅游业之间业已存在的、紧密交织的元治理的无效性。国家的缺位导致社区更加脆弱,捐助方主导的救灾工作缺乏协调,旅游和文化活动的战略重建受到限制。即使国家作为关键的治理中介缺席,其关系和机构作用也会影响旅游业的元治理,从而影响旅游业治理和发展的复原力。
{"title":"Tourism metagovernance and the role of the state: Insights from post-blast Beirut","authors":"Nour El Alam , Arie Stoffelen , Leonieke Bolderman , Peter Groote","doi":"10.1016/j.annals.2024.103848","DOIUrl":"10.1016/j.annals.2024.103848","url":null,"abstract":"<div><div>This paper examines the institutionalised interests and values that underpin tourism governance (i.e., tourism metagovernance), to explain why certain governance arrangements appear and how they function. We examined the redevelopment of Beirut's tourism-dependent Mar Mikhael and Gemmayze neighbourhoods in the aftermath of the 2020 port blast. The chaotic post-disaster setting reflected and amplified the ineffectiveness of the already existing, strongly intertwined, metagovernance of urban development and urban tourism in Beirut. The state's absence resulted in enhanced community vulnerability, uncoordinated donor-led disaster responses, and limited strategic rebuilding of tourism and cultural activities. Even when the state as a key governance intermediary is absent, its relational and institutional roles affect tourism metagovernance and, therefore, influence the resilience of tourism governance and development.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":null,"pages":null},"PeriodicalIF":10.4,"publicationDate":"2024-10-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142432922","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-10-09DOI: 10.1016/j.annals.2024.103847
Hui Li, Xi-Zhuo Chen
The current context-turnover paradigm offers a theoretical understanding related to the influence of executive turnover, emphasizing the significance of the internal and physical factors. However, there is a lack of well-theorized and empirical evidence regarding the role of industrial atmosphere. We argue that tourism firms can time executive turnover to optimize its influence by referring to event-atmosphere context. We propose a context analytic approach to comprehensively investigate the aforementioned impacts, shaping an industrial context-turnover theory. Tourism firm performance after executive turnover is significantly moderated by the competitive and seasonal context of the tourism industry. Involuntary executive turnovers are particularly affected, compared to voluntary ones. Tourism-industrial atmosphere contributes significantly to foresee the consequence, and event-driven context forecasting accurately estimates the outcome.
{"title":"Tourism-industrial atmosphere and executive change: How can they impact firms? - A mixed context analysis study","authors":"Hui Li, Xi-Zhuo Chen","doi":"10.1016/j.annals.2024.103847","DOIUrl":"10.1016/j.annals.2024.103847","url":null,"abstract":"<div><div>The current context-turnover paradigm offers a theoretical understanding related to the influence of executive turnover, emphasizing the significance of the internal and physical factors. However, there is a lack of well-theorized and empirical evidence regarding the role of industrial atmosphere. We argue that tourism firms can time executive turnover to optimize its influence by referring to event-atmosphere context. We propose a context analytic approach to comprehensively investigate the aforementioned impacts, shaping an industrial context-turnover theory. Tourism firm performance after executive turnover is significantly moderated by the competitive and seasonal context of the tourism industry. Involuntary executive turnovers are particularly affected, compared to voluntary ones. Tourism-industrial atmosphere contributes significantly to foresee the consequence, and event-driven context forecasting accurately estimates the outcome.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":null,"pages":null},"PeriodicalIF":10.4,"publicationDate":"2024-10-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142425845","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-10-03DOI: 10.1016/j.annals.2024.103846
Guang-Xin Gao , Jian-Wu Bi
Online travel agency has been used by most hotels to attract customers. However, hefty commissions and unverified reviews reduce hotels' cooperation intentions. Armed with unique advantages, blockchain-based platforms with higher blockchain-adoption costs can alternatively offer peer-to-peer booking service. This paper investigates the hotels' choice strategies on online travel platforms, blockchain-adoption conditions, and effects of blockchain-based platform. The results show that marginal blockchain cost, commission rate and customers' perceived distrust value of online reviews have great influence on the hotels' decisions. Although blockchain-based platforms can create win-win situations for hotel(s) and customers, they are not widely available as it is considered imperfect and costly. Alarmingly, there exists an invalidation effect of online travel platforms in a competitive market, resulting in non-equilibrium.
{"title":"Online travel agency or blockchain-based platform?","authors":"Guang-Xin Gao , Jian-Wu Bi","doi":"10.1016/j.annals.2024.103846","DOIUrl":"10.1016/j.annals.2024.103846","url":null,"abstract":"<div><div>Online travel agency has been used by most hotels to attract customers. However, hefty commissions and unverified reviews reduce hotels' cooperation intentions. Armed with unique advantages, blockchain-based platforms with higher blockchain-adoption costs can alternatively offer peer-to-peer booking service. This paper investigates the hotels' choice strategies on online travel platforms, blockchain-adoption conditions, and effects of blockchain-based platform. The results show that marginal blockchain cost, commission rate and customers' perceived distrust value of online reviews have great influence on the hotels' decisions. Although blockchain-based platforms can create win-win situations for hotel(s) and customers, they are not widely available as it is considered imperfect and costly. Alarmingly, there exists an invalidation effect of online travel platforms in a competitive market, resulting in non-equilibrium.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":null,"pages":null},"PeriodicalIF":10.4,"publicationDate":"2024-10-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142425844","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}