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Deploying artificial intelligence for healthcare: An empirical study on the patients' usage of health care service and AI's anthropomorphic structure form
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-01-30 DOI: 10.1016/j.techfore.2025.124004
Emi Moriuchi
Healthcare services have been intrinsically linked with the technology at our disposal for the past several decades. Novel technologies such as the AI avatar can help us better bridge the gap between the demand for mental health therapy and the unprecedented opportunities to improve people with mental health outcomes. Study 1 showed that trust mediates between anthropomorphism and intention to use AI avatar therapy. In Study 2, patients' self-disclosure interacts with the anthropomorphism of the avatar and affects their trust toward the AI avatars for their therapy. Study 3 results indicated that the interaction effect between the structural form of the avatar and the user's perceived anthropomorphism of the avatar affects the user's intention to use the avatar for therapy. These findings contribute to automation and medical decision-making psychology and suggest interventions to increase patient acceptance of AI avatar therapy in mental healthcare.
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引用次数: 0
Connecting the unconnected? Social ties and ICT adoption among smallholder farmers in developing countries
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-01-29 DOI: 10.1016/j.techfore.2025.123985
Linda Kleemann , Finn Ole Semrau
Information and Communication Technologies (ICTs) can reduce information asymmetries and thereby promote rural development for smallholder farmers in developing countries. Despite rising adoption rates of ICTs, many smallholders remain information constraint. Using panel data from 12,456 smallholder households across 12 developing countries, we analyze the role of social ties in determining ICT adoption and access to agricultural extension services. We find that weak social ties significantly reduce ICT adoption and access to agricultural advice, increasing information inequality. Moreover, ICT adoption, strong social ties and extension services positively correlate with agricultural productivity. Our findings highlight that ICTs, while transformative, may reinforce existing inequalities by marginalizing already disadvantaged smallholders.
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引用次数: 0
Onboarding for a new playful narrative adventure in game metaverses
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-01-29 DOI: 10.1016/j.techfore.2025.123999
Eloïse Yang , Damien Renard , Antoine Chollet
Metaverses represent a new iteration of the internet, blending physical and digital realms (e.g., augmented reality, mixed reality, virtual reality) alongside technologies. They manifest in diverse forms such as game metaverses that encourage real-world interaction while featuring fictional contexts and gaming elements. These game metaverses use narrative affordances to enhance user immersion and improve overall experience. Employing an interpretive approach involving online ethnography and interviews with 15 users, we highlight the significant role of narrative affordances in enhancing narrative immersion, demonstrating how ACNH has evolved from a traditional video game into a game metaverse by users. This research contributes to the understanding of narrative dynamics in game metaverses, emphasizing the interplay between formal and material affordances and their impact on user immersion.
{"title":"Onboarding for a new playful narrative adventure in game metaverses","authors":"Eloïse Yang ,&nbsp;Damien Renard ,&nbsp;Antoine Chollet","doi":"10.1016/j.techfore.2025.123999","DOIUrl":"10.1016/j.techfore.2025.123999","url":null,"abstract":"<div><div>Metaverses represent a new iteration of the internet, blending physical and digital realms (e.g., augmented reality, mixed reality, virtual reality) alongside technologies. They manifest in diverse forms such as game metaverses that encourage real-world interaction while featuring fictional contexts and gaming elements. These game metaverses use narrative affordances to enhance user immersion and improve overall experience. Employing an interpretive approach involving online ethnography and interviews with 15 users, we highlight the significant role of narrative affordances in enhancing narrative immersion, demonstrating how ACNH has evolved from a traditional video game into a game metaverse by users. This research contributes to the understanding of narrative dynamics in game metaverses, emphasizing the interplay between formal and material affordances and their impact on user immersion.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"213 ","pages":"Article 123999"},"PeriodicalIF":12.9,"publicationDate":"2025-01-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143095528","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The human element in autonomous driving: Motivations, expectations, and behavioral change
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-01-28 DOI: 10.1016/j.techfore.2025.123992
Juliana Waltermann, Sven Henkel
Autonomous vehicles (AVs) have the ability to revolutionize mobility by addressing current challenges, but their success relies on the deployment and utilization of the technology by future users of AVs. This paper delves into the complex interplay of users` motivations and decision-making processes that shape future transportation behavior in the era of AVs. Using means-end chain analysis, data from 30 in-depth laddering interviews revealed four overarching motives of potential AV users: self-actualization, efficiency, well-being, and autonomy. Self-actualization entails leveraging time gained through the utilization of AVs to enrich one's life. Efficiency denotes the desire to use available resources as efficiently as possible in order to achieve desired goals. Well-being embodies the desire for a pleasant, safe, and relaxed driving experience. Autonomy defines the desire for independence, including the pursuits of acting freely and self-determinedly. This study advances theoretical understanding by revealing specific motivational drivers and barriers that influence AV acceptance and usage, resolving contradictions in existing literature, and illustrating the multifaceted dynamics between individual preferences and broader mobility behavior. Thereby, this study enhances current discourse on AV integration, offering a well-founded basis for refining transportation policy and technology development.
{"title":"The human element in autonomous driving: Motivations, expectations, and behavioral change","authors":"Juliana Waltermann,&nbsp;Sven Henkel","doi":"10.1016/j.techfore.2025.123992","DOIUrl":"10.1016/j.techfore.2025.123992","url":null,"abstract":"<div><div>Autonomous vehicles (AVs) have the ability to revolutionize mobility by addressing current challenges, but their success relies on the deployment and utilization of the technology by future users of AVs. This paper delves into the complex interplay of users` motivations and decision-making processes that shape future transportation behavior in the era of AVs. Using means-end chain analysis, data from 30 in-depth laddering interviews revealed four overarching motives of potential AV users: <em>self-actualization, efficiency, well-being,</em> and <em>autonomy</em>. <em>Self-actualization</em> entails leveraging time gained through the utilization of AVs to enrich one's life. <em>Efficiency</em> denotes the desire to use available resources as efficiently as possible in order to achieve desired goals. <em>Well-being</em> embodies the desire for a pleasant, safe, and relaxed driving experience. <em>Autonomy</em> defines the desire for independence, including the pursuits of acting freely and self-determinedly. This study advances theoretical understanding by revealing specific motivational drivers and barriers that influence AV acceptance and usage, resolving contradictions in existing literature, and illustrating the multifaceted dynamics between individual preferences and broader mobility behavior. Thereby, this study enhances current discourse on AV integration, offering a well-founded basis for refining transportation policy and technology development.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"213 ","pages":"Article 123992"},"PeriodicalIF":12.9,"publicationDate":"2025-01-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143095527","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
An investigation of the COVID-19-related fake news sharing on Facebook using a mixed methods approach
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-01-28 DOI: 10.1016/j.techfore.2024.123969
Cristiane Melchior , Thierry Warin , Mirian Oliveira
This study investigates the factors associated with sharing fake news about COVID-19 on Facebook. The authors developed a model comprising novel constructs to analyze the motivations for sharing COVID-19-related fake news on Facebook based on the theoretical framework of rumor theory and the boomerang effect. The study employed a mixed-methods approach, including an online survey with 338 respondents, which was analyzed using a complementary exploratory design strategy. Additionally, the authors developed a fuzzy-set qualitative comparative analysis (fsQCA) and compared different approaches for Structural Equation Modeling (SEM) in R language and SmartPLS software. The study revealed that respondents with higher levels of education reported higher literacy skills and that users with higher literacy skills were less likely to trust and share fake news content. Furthermore, the trust predicted fake news sharing. The study also identified intrinsic and extrinsic motivators for sharing fake news. The findings underscore the complex nature of fake news sharing and the need for a nuanced approach when addressing the issue. In practical terms, the study suggests combating fake news by training users to improve their literacy skills and addressing the culture of information sharing and user responsibility over the information shared.
{"title":"An investigation of the COVID-19-related fake news sharing on Facebook using a mixed methods approach","authors":"Cristiane Melchior ,&nbsp;Thierry Warin ,&nbsp;Mirian Oliveira","doi":"10.1016/j.techfore.2024.123969","DOIUrl":"10.1016/j.techfore.2024.123969","url":null,"abstract":"<div><div>This study investigates the factors associated with sharing fake news about COVID-19 on Facebook. The authors developed a model comprising novel constructs to analyze the motivations for sharing COVID-19-related fake news on Facebook based on the theoretical framework of rumor theory and the boomerang effect. The study employed a mixed-methods approach, including an online survey with 338 respondents, which was analyzed using a complementary exploratory design strategy. Additionally, the authors developed a fuzzy-set qualitative comparative analysis (fsQCA) and compared different approaches for Structural Equation Modeling (SEM) in R language and SmartPLS software. The study revealed that respondents with higher levels of education reported higher literacy skills and that users with higher literacy skills were less likely to trust and share fake news content. Furthermore, the trust predicted fake news sharing. The study also identified intrinsic and extrinsic motivators for sharing fake news. The findings underscore the complex nature of fake news sharing and the need for a nuanced approach when addressing the issue. In practical terms, the study suggests combating fake news by training users to improve their literacy skills and addressing the culture of information sharing and user responsibility over the information shared.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"213 ","pages":"Article 123969"},"PeriodicalIF":12.9,"publicationDate":"2025-01-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143095526","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Creativity ambidexterity and sustainable business: Taking advantage of creative thinking techniques
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-01-28 DOI: 10.1016/j.techfore.2025.123993
Michael T. Lee , Sheen Kachen , Anjala S. Krishen , Robyn L. Raschke
This study proposes the importance of creative ambidexterity, a concept that comprises two central components: appropriate creativity and original creativity. We examine the link between self-assessed creative behaviours and creative thinking techniques (convergent and divergent thinking) as these links relate to creative ambidexterity. Using exploratory and confirmatory analyses, we show that while creative behaviours lead to appropriate creativity, the relationship among creative behaviours, convergent thinking, and appropriate creativity is stronger. Moreover, while creative behaviours can also lead to original creativity, the relationship among creative behaviours, divergent thinking, and original creativity, enhanced by a positive social environment, is stronger. Our analyses also suggest that convergent thinking has an intervening role in creative ambidexterity, providing the antecedent to both appropriate creativity and original creativity. By incorporating creative thinking techniques in leadership, job training, and skills development, managers can leverage creative behaviours for either appropriate or original solutions or both to benefit their organisations.
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引用次数: 0
The impact of digitalization on urban sustainable development – An economic perspective
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-01-23 DOI: 10.1016/j.techfore.2025.124005
Yi Yang , Liyin Shen , Meiyue Sang , Xinyi Ding
Previous studies have suggested that the application of digital technology has certain impact on urban economy. The role of urban digitalization has been reflected in many policies in order to promote sustainable urban economy. It is considered important to clarify the mechanism of digitalization's impacts on sustainable urban development from an economic perspective. The mechanism is interpreted by designing and testing four research hypotheses based on two related theories. The PLS-SEM model is employed for the validation of the hypotheses by applying the data collected from 35 typical Chinese cities for the period of 2017 to 2021. The main findings are summarized as follows: (1) Digitalization can drive urban economic sustainability through promoting innovation, stimulating living consumption, and increasing human resources vitality. (2) Human resources vitality is the strongest mediator to affect the digitalization's contribution to economic sustainability. (3) The mediator of innovation is more influential in large cities, whilst the mediator of living consumption is more influential in small-medium cities. Therefore, cities of different sizes should choose different policies to promote economic sustainability in the digital age, such as strengthening digital infrastructure, encouraging human resource flow and innovation. However, the small number of samples limits the in-depth comparative analysis.
{"title":"The impact of digitalization on urban sustainable development – An economic perspective","authors":"Yi Yang ,&nbsp;Liyin Shen ,&nbsp;Meiyue Sang ,&nbsp;Xinyi Ding","doi":"10.1016/j.techfore.2025.124005","DOIUrl":"10.1016/j.techfore.2025.124005","url":null,"abstract":"<div><div>Previous studies have suggested that the application of digital technology has certain impact on urban economy. The role of urban digitalization has been reflected in many policies in order to promote sustainable urban economy. It is considered important to clarify the mechanism of digitalization's impacts on sustainable urban development from an economic perspective. The mechanism is interpreted by designing and testing four research hypotheses based on two related theories. The PLS-SEM model is employed for the validation of the hypotheses by applying the data collected from 35 typical Chinese cities for the period of 2017 to 2021. The main findings are summarized as follows: (1) Digitalization can drive urban economic sustainability through promoting innovation, stimulating living consumption, and increasing human resources vitality. (2) Human resources vitality is the strongest mediator to affect the digitalization's contribution to economic sustainability. (3) The mediator of innovation is more influential in large cities, whilst the mediator of living consumption is more influential in small-medium cities. Therefore, cities of different sizes should choose different policies to promote economic sustainability in the digital age, such as strengthening digital infrastructure, encouraging human resource flow and innovation. However, the small number of samples limits the in-depth comparative analysis.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"212 ","pages":"Article 124005"},"PeriodicalIF":12.9,"publicationDate":"2025-01-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143133835","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Engaging marginalized communities in multi-level transformative innovation policy: The case of the Just Transition Fund
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-01-23 DOI: 10.1016/j.techfore.2025.124002
Jessica Clement , Lama Alarda , Artur Ochojski , Nathalie Crutzen
To address grand challenges like climate change, transformative innovation policies (TIPs) are emerging as a framework for societal prosperity. Implemented through various instruments, TIPs may operate in a multi-level governance (MLG) context whereby policies originate at a supra-national level and are directed to national, regional, and local tiers. TIPs also emphasize inclusivity and engagement with marginalized communities. However, practical insights on these aspects for TIPs are limited. This paper therefore investigates how TIP instruments are channeled from a supra-national context to a local one to engage with marginalized communities. Taking Belgium as the setting for our paper, we focus on the European Green Deal as a TIP and the Just Transition Fund as the instrument. Finding a series of barriers that prevent engagement, we identify the key role of inter-organizational relationships (coordination, cooperation, collaboration), especially related to the initial vertical coordination of a TIP instrument. If vertical coordination does not extend to the local level, engagement with marginalized communities is difficult. Opening horizontal relationships to include a broader set of actors in decision-making processes is also important. Consequently, we unpack these barriers and build upon both the TIP and just transition literature by applying the participatory governance school of thought.
{"title":"Engaging marginalized communities in multi-level transformative innovation policy: The case of the Just Transition Fund","authors":"Jessica Clement ,&nbsp;Lama Alarda ,&nbsp;Artur Ochojski ,&nbsp;Nathalie Crutzen","doi":"10.1016/j.techfore.2025.124002","DOIUrl":"10.1016/j.techfore.2025.124002","url":null,"abstract":"<div><div>To address grand challenges like climate change, transformative innovation policies (TIPs) are emerging as a framework for societal prosperity. Implemented through various instruments, TIPs may operate in a multi-level governance (MLG) context whereby policies originate at a supra-national level and are directed to national, regional, and local tiers. TIPs also emphasize inclusivity and engagement with marginalized communities. However, practical insights on these aspects for TIPs are limited. This paper therefore investigates how TIP instruments are channeled from a supra-national context to a local one to engage with marginalized communities. Taking Belgium as the setting for our paper, we focus on the European Green Deal as a TIP and the Just Transition Fund as the instrument. Finding a series of barriers that prevent engagement, we identify the key role of inter-organizational relationships (coordination, cooperation, collaboration), especially related to the initial vertical coordination of a TIP instrument. If vertical coordination does not extend to the local level, engagement with marginalized communities is difficult. Opening horizontal relationships to include a broader set of actors in decision-making processes is also important. Consequently, we unpack these barriers and build upon both the TIP and just transition literature by applying the participatory governance school of thought.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"212 ","pages":"Article 124002"},"PeriodicalIF":12.9,"publicationDate":"2025-01-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143133837","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Linking social exchange theory to B2B relationship innovation management: The moderating role of reciprocity
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-01-23 DOI: 10.1016/j.techfore.2025.124003
Qun Ren , Xiewen Xu , Richard Scullion , Yong Lin , Sen Wang , Ke Rong
Social exchange theory (SET) is one of the most influential conceptual paradigms in inter-organisational behaviour, which researchers have widely studied to demonstrate the B2B relationship. As a core principle in SET, the roles of reciprocity constructs in B2B relationship models are still poorly understood. This paper aims to investigate the moderation role of reciprocity in B2B relationship formation and maintenance from the perspective of social exchange theory. This research employs a quantitative case study. The data was collected via focus groups and questionnaires within an extensive business network consisting of the focal firm eSUN-a leading Chinese 3D printing company and its global distributors. The results enhance SET by finding that reciprocity positively moderates the relationship pairs. Furthermore, firm size is negatively related to reciprocity, conflict resolution, risks mitigation, and trust; whilst cultural similarity is negatively related to reciprocity and conflict resolution. Our empirical assessment of reciprocity's moderation role in B2B relationship management demonstrates an important enrichment of the Social Exchange Theory. We provide a framework for mapping reciprocity's role in business relationships, offering practical suggestions for manufacturers and distributors in strengthening ‘reciprocal awareness’ as an essential step to a successful partnership.
{"title":"Linking social exchange theory to B2B relationship innovation management: The moderating role of reciprocity","authors":"Qun Ren ,&nbsp;Xiewen Xu ,&nbsp;Richard Scullion ,&nbsp;Yong Lin ,&nbsp;Sen Wang ,&nbsp;Ke Rong","doi":"10.1016/j.techfore.2025.124003","DOIUrl":"10.1016/j.techfore.2025.124003","url":null,"abstract":"<div><div>Social exchange theory (SET) is one of the most influential conceptual paradigms in inter-organisational behaviour, which researchers have widely studied to demonstrate the B2B relationship. As a core principle in SET, the roles of reciprocity constructs in B2B relationship models are still poorly understood. This paper aims to investigate the moderation role of reciprocity in B2B relationship formation and maintenance from the perspective of social exchange theory. This research employs a quantitative case study. The data was collected via focus groups and questionnaires within an extensive business network consisting of the focal firm eSUN-a leading Chinese 3D printing company and its global distributors. The results enhance SET by finding that reciprocity positively moderates the relationship pairs. Furthermore, firm size is negatively related to reciprocity, conflict resolution, risks mitigation, and trust; whilst cultural similarity is negatively related to reciprocity and conflict resolution. Our empirical assessment of reciprocity's moderation role in B2B relationship management demonstrates an important enrichment of the Social Exchange Theory. We provide a framework for mapping reciprocity's role in business relationships, offering practical suggestions for manufacturers and distributors in strengthening ‘reciprocal awareness’ as an essential step to a successful partnership.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"212 ","pages":"Article 124003"},"PeriodicalIF":12.9,"publicationDate":"2025-01-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143133548","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Navigating the technological landscape in hospitals: A taxonomy of scanning and assessment integration types anchored in innovation orientation and specialization of care
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-01-23 DOI: 10.1016/j.techfore.2025.123986
Maria Pinelli , Emanuele Lettieri , Fabian Bernhard
Hospitals navigate a dynamic technological terrain, demanding adept scanning and assessment practices for emerging technologies. Hospitals' innovation managers lack clear guidance for designing scanning and assessment practices aligned with their strategic orientation. This paper addresses this gap constructing three intertwined theoretical frameworks characterizing hospital technology scanning and technology assessment types and the logical and temporal integration between them, based on their strategic orientations.
Our taxonomy, rooted in innovation orientation and specialization of care, identified as paramount factors distinguishing hospital types regarding technological innovation, aims to provide a nuanced understanding about the latter. These factors influence scanning via the technology focus and process diffusion and impact assessment through technology readiness level and degree of diffusion in practices. Additionally, we identify criteria for technology assessment across hospital types and we depict how technology scanning and assessment are integrated in the different cases.
This paper contributes to theory and practice. It provides innovation scholars with a theoretical foundation for designing empirical investigations. Simultaneously, hospitals' innovation managers and policymakers gain valuable insights to implement effective initiatives and policies. Bridging the gap between theory and practice, this work fosters a more engaging and actionable discourse on the intersection of hospital strategy and technological innovation.
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引用次数: 0
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Technological Forecasting and Social Change
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