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Casos para Ensino: Competências do Gestor Público e o Medalhão - Um Conto e um Caso de Ensino 教学案例:公共管理者的能力和奖章——一个故事和一个教学案例
IF 0.5 4区 数学 Q3 Mathematics Pub Date : 2012-06-29 DOI: 10.21714/2236-02632012v2n1tac18
F. Sauerbronn, João Felipe Rammelt Sauerbronn
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引用次数: 0
Modelo de Remuneração Variável Atrelada ao Balanced Scorecard 与平衡计分卡相关的可变薪酬模式
IF 0.5 4区 数学 Q3 Mathematics Pub Date : 2012-06-29 DOI: 10.21714/2236-02632012V2N1TAC17
José Carlos Tiomatsu Oyadomari, Ronaldo Gomes Dultra-de-Lima, Andson Braga de Aguiar, Cristian A. Baldussi
Academic and professional literature is rich in describing problems involving a lack of fit between variable compensation systems and long-term organizational goals and objectives. However, few studies have provided a solution that covers these topics. This work helps to reduce this gap by showing a solution implemented in a medium-sized organization, which experienced the difficulty of not having an adequate system of management control and variable compensation. The practical nature of this research applies the Performance Management System theoretical model proposed by Ferreira and Otley (2009) for goal definition, uses the Balanced Scorecard approach proposed by Kaplan and Norton (1992, 1997) for the communication and integration of these targets, and combines and integrates these two models with the variable compensation model proposed by Rosa (2000).
学术和专业文献大量描述了涉及可变薪酬制度与长期组织目标之间缺乏匹配的问题。然而,很少有研究提供涵盖这些主题的解决方案。这项工作通过展示在一个中型组织中实施的解决方案来帮助缩小这一差距,该组织经历了缺乏适当的管理控制系统和可变补偿的困难。本研究具有实践性,采用Ferreira和Otley(2009)提出的绩效管理系统理论模型进行目标定义,使用Kaplan和Norton(1992,1997)提出的平衡计分卡方法对这些目标进行沟通和整合,并将这两种模型与Rosa(2000)提出的可变薪酬模型相结合和整合。
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引用次数: 2
Casos para Ensino: Pipeway Engenharia: O Desafio de Conquistar o Exterior sem Arriscar a Liderança no Mercado Doméstico 教学案例:管道工程:在不冒国内市场领导地位风险的情况下征服国外的挑战
IF 0.5 4区 数学 Q3 Mathematics Pub Date : 2012-06-29 DOI: 10.21714/2236-02632012v2n1tac20
Lygia Magacho, M. Presa, Jorge Carneiro
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引用次数: 1
Planejamento de Vendas e Operações (S&OP) em uma Empresa Petroquímica 石化公司的销售和运营计划(S&OP)
IF 0.5 4区 数学 Q3 Mathematics Pub Date : 2011-07-01 DOI: 10.21714/2236-02632011V1N2TAC10
A. P. M. Tanajura, Sandro Cabral
Sales and Operation Planning (S&OP) is an aggregate planning process that takes place on a time horizon of one to two years and aims to match the levels of service to the client with adequate management of assets and organizational costs. The present study seeks to analyze the workings S&OP in a large petrochemical company and relate it to the recommendations in the literature. Through interviews with company employees and documental analysis, the case study revealed that S&OP was instrumental in the construction of a multidisciplinary environment for decision making. It also helped to reduce the uneven distribution of information between different parts of the company and encouraged those at the company to become more involved in an attempt to follow a single plan that had been approved and recognized as the best alternative for the organization. The findings also showed that, unlike the theoretical propositions, the S&OP at the company in question incorporated detailed programming routines in production, revealing a more operational aspect in detriment of tactical guidelines.
销售和运营计划(S&OP)是一个总体规划过程,发生在一到两年的时间范围内,旨在通过适当的资产管理和组织成本来匹配为客户提供的服务水平。本研究旨在分析一家大型石化公司的S&OP运作,并将其与文献中的建议联系起来。通过对公司员工的访谈和文献分析,案例研究表明S&OP在构建多学科决策环境方面发挥了重要作用。它还有助于减少公司不同部门之间信息分配的不平衡,并鼓励公司的员工更多地参与到一项被批准并被认为是组织最佳选择的单一计划的尝试中。研究结果还表明,与理论主张不同,该公司的S&OP在生产中纳入了详细的编程例程,揭示了更具操作性的方面,而不利于战术指导。
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引用次数: 2
Desenvolvimento de um Ambiente Virtual de Aprendizagem à Luz do Enfoque Sistêmico 基于系统方法开发虚拟学习环境
IF 0.5 4区 数学 Q3 Mathematics Pub Date : 2011-07-01 DOI: 10.21714/2236-02632011V1N2TAC05
Luís Roque Klering, Christine da Silva Schröeder
With growing options of Information and Communication Technologies (ICTs) on the Internet, there is a growing interest in using them to improve, expand and facilitate educational processes, be it in face-to-face learning or distance learning. In order to integrate multiple media, software and resources, facilitate interactions between teachers and students, as well as between people and objects of knowledge, within the environment of the Internet, different processing system solutions have been developed, especially since 1990, in the form of Learning Management Systems (LMS). Some examples of LMS include: MOODLE, TelEduc and Blackboard. The high levels of interest in researching and building LMS usually stems from areas such as Education, Information Technology and Communication. However, this article presents the unique and innovative aspects of the LMS NAVI, Interactive Learning Environment that was developed in Brazil at the UFRGS School of Business Administration by a core of researchers and technicians from different backgrounds, but especially from the field of Administration. The constructed virtual environment brings in tow the influences of concepts derived from Management theory, especially Systems Theory. It differs from LMSs, which are known for the systemic approach of their organizational structures (and navigation), rather than the traditional linear and mechanistic approach. For this reason, it has more advanced properties, especially in terms of adaptability, flexibility, recursion and multidimensionality, as opposed to the rigidity, linearity, specificity and onedimensionality of traditional learning platforms. Due to its innovative character, the platform has received growing academic and professional support, and it is believed that it could constitute a genuine and innovative educational, conceptual and technological solution in the Brazilian context.
随着互联网上信息和通信技术(ict)的选择越来越多,人们越来越有兴趣利用它们来改进、扩大和促进教育过程,无论是面对面学习还是远程学习。为了整合多种媒体、软件和资源,促进教师和学生之间以及人与知识对象之间的互动,在互联网环境下,不同的处理系统解决方案已经开发出来,特别是自1990年以来,以学习管理系统(LMS)的形式。LMS的一些例子包括:MOODLE、TelEduc和Blackboard。对研究和建立LMS的高度兴趣通常来自教育、信息技术和通信等领域。然而,本文介绍了LMS NAVI(交互式学习环境)的独特和创新方面,它是由巴西UFRGS工商管理学院由来自不同背景的核心研究人员和技术人员开发的,特别是来自管理领域。构建的虚拟环境带来了管理理论尤其是系统理论概念的影响。它不同于lms, lms以其组织结构(和导航)的系统方法而闻名,而不是传统的线性和机械方法。因此,与传统学习平台的刚性、线性、专一性和单维性不同,它具有更高级的特性,特别是在适应性、灵活性、递归性和多维性方面。由于其创新性,该平台得到了越来越多的学术和专业支持,相信它可以在巴西的背景下构成一个真正的和创新的教育、概念和技术解决方案。
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引用次数: 8
Casos para Ensino: Webfilmes: Aluguel de Filmes em Tempos de Pipoca Virtual 教学案例:网络电影:虚拟爆米花时代的电影租赁
IF 0.5 4区 数学 Q3 Mathematics Pub Date : 2011-07-01 DOI: 10.21714/2236-02632011v1n2tac11
Simone Alves, Pedro Ivo Rogedo Costa Dias, A. R. R. Nogueira, Kleber Fossati Figueiredo
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引用次数: 0
Casos para Ensino: Tocaobra 教学案例:Tocaobra
IF 0.5 4区 数学 Q3 Mathematics Pub Date : 2011-01-01 DOI: 10.21714/2236-02632011v1n1tac02
Fábio Frezatti
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引用次数: 0
Modelo para Gestão de Lojistas em Shopping Centers 商场店主管理模式
IF 0.5 4区 数学 Q3 Mathematics Pub Date : 2011-01-01 DOI: 10.21714/2236-02632011v1n1tac04
Marcio Targa, Octávio Ribeiro de Mendonça Neto, M. Antunes, Ivam Ricardo Peleias
Like any investment, the shopping mall sector is subject to risks, among which is the retailer's discontinuity in the mall. This risk is related to the total cost of occupancy composed of the sum of the rent, rates and the mall's marketing fund. Thus, tools are needed to identify and analyze these risks. The aim of this study is to build a model based on the survival analysis's statistical technique, which enables the managers of a shopping mall to identify from what percentage of the total cost of occupancy in relation to sales Key Performance Cost (KPC), it is possible to gauge a retailer's continuity risk. We used a data sample consisting of 896 stores, located in six malls, for a period of 32 months. The results show that the model proved to be appropriate for indicating potential situations of default in advance. This predictive capability enables the shopping mall’s manager to adopt corrective measure to mitigate this kind of risk while there is still time.
与任何投资一样,购物中心行业也存在风险,其中之一就是零售商在购物中心的不连续性。这种风险与由租金、费率和商场营销资金组成的总占用成本有关。因此,需要工具来识别和分析这些风险。本研究的目的是建立一个基于生存分析的统计技术的模型,使购物中心的管理者能够确定与销售关键绩效成本(KPC)相关的总占用成本的百分比,从而有可能衡量零售商的连续性风险。我们使用的数据样本包括位于6个购物中心的896家商店,时间为32个月。结果表明,该模型能够较好地预测潜在的违约情况。这种预测能力使购物中心的管理者能够在还有时间的时候采取纠正措施来减轻这种风险。
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引用次数: 1
Competências em Vendas no Varejo de Materiais de Construção 精通建筑材料零售销售
IF 0.5 4区 数学 Q3 Mathematics Pub Date : 2011-01-01 DOI: 10.21714/2236-02632011V1N1TAC01
Graziela Dias Alperstedt, Graciella Martignago, Simone Ghisi Feuerschütte, Dannyela da Cunha Lemos
This paper describes the results of a consultant who identified the competencies in sales in the retail of building materials in southern brazil in an attempt to ascertain which knowledge mobilized by individuals who are considered to be the best practitioners in the company. the company's goal was to build a training program for current and incoming salesmen that follow the organizational culture and history. the methodological design that guided the consultants was of a qualitative and descriptive nature. the resources and competencies of individuals were investigated in a dynamic, i.e., related to actions of the subjects studied in the context of work, considering the realities and specificities of the company, its mission, business type, structure and market integration. the work resulted in an array of knowledge and resources deployed by salesmen in the exercise of their activities in that organization. these features appear associated with the performance and efficiency when put into practice in order to deal with professional situations, including non-routine situations. thus, the competence of the sellers can be regarded as reflecting the combination of multiple knowledge articulating a set of personal and environmental resources. after receiving the results, the company initiated a training program for salespeople.
本文描述了一位顾问的结果,他确定了巴西南部建筑材料零售销售的能力,试图确定哪些知识被认为是公司最佳实践者的个人动员。公司的目标是为现有和未来的销售人员建立一个遵循公司文化和历史的培训计划。指导顾问的方法设计是定性和描述性的。考虑到公司的现实和具体情况、其使命、业务类型、结构和市场整合,个人的资源和能力在动态的情况下进行调查,即与工作背景下所研究对象的行动有关。这项工作为销售人员在该组织的活动中部署了一系列知识和资源。这些特点在实践中表现出来,与处理专业情况(包括非常规情况)的表现和效率有关。因此,销售者的能力可以看作是多种知识组合的反映,这些知识构成了一套个人和环境资源。收到调查结果后,公司启动了一项销售人员培训计划。
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引用次数: 0
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Theory and Applications of Categories
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