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Knowledge tensions and decision-making challenges in open innovation: Standardization as a de-biasing mechanism 开放式创新中的知识紧张和决策挑战:标准化作为去偏差机制
IF 11.1 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-08-01 DOI: 10.1016/j.technovation.2024.103082
Cristina Marullo , Joon Mo Ahn

Complexities in external knowledge evaluation present significant “limits” to open innovation (OI), challenging decision making in the processes of searching, accessing, and using external knowledge for recombination, which are central to the OI paradigm. Grounded in the theory of attitudes, this study investigates the role of standardization in preventing the negative behavioral influence of “not invented here” (NIH) and “not-shared-here” (NSH) attitudes on knowledge search and sourcing decisions by debiasing decisional paths associated with reluctance to adopt OI. Using hurdle model estimations on 600 small-and medium-sized enterprises, the results of the study reveal that NIH and NSH attitudes are the origin of decision-making biases at different stages of OI implementation, where external knowledge is the focus of evaluation. Proactive standardization efforts are shown to be effective in countering the impact of NIH and NSH attitudes on knowledge sourcing decisions and on the intensity of knowledge sourcing, typically leading to bounded search, inward decisions, and anticipated termination of projects. This study provides insights into the influence of standardization efforts specifically addressing challenges related to the evaluation of external knowledge, where the likelihood of failure is higher and associated costs are significant.

外部知识评估的复杂性给开放式创新(OI)带来了巨大的 "限制",在搜索、获取和使用外部知识进行重组的过程中对决策提出了挑战,而这正是开放式创新范式的核心。本研究以态度理论为基础,通过消除与不愿采用开放式创新相关的决策路径,研究标准化在防止 "非此处发明"(NIH)和 "非此处共享"(NSH)态度对知识搜索和采购决策产生负面影响方面的作用。通过对 600 家中小型企业的障碍模型进行估算,研究结果表明,"NIH "和 "NSH "态度是实施开放式创新不同阶段决策偏差的根源,其中外部知识是评估的重点。研究表明,积极的标准化努力能有效抵消NIH和NSH态度对知识采购决策和知识采购强度的影响,通常会导致有限制的搜索、内向决策和预期的项目终止。本研究深入探讨了标准化工作的影响,特别是在应对与外部知识评估有关的挑战方面,因为外部知识评估失败的可能性更高,相关成本也更高。
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引用次数: 0
Measuring process innovation outputs and understanding their implications for firms and workers: Evidence from Pakistan 衡量流程创新产出并了解其对企业和工人的影响:巴基斯坦的证据
IF 11.1 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-08-01 DOI: 10.1016/j.technovation.2024.103085
Waqar Wadho, Azam Chaudhry

New processes significantly affect firms and workers; however, due to a lack of quantitative metrics, our understanding of the measures, determinants, and impacts of new processes remains limited. Drawing on unique data from Pakistan, we analyze five different metrics of process innovation output: cost reduction, defect rate reduction, reduction in production cycle time, increase in production capacity, and improvement in product quality. We find that the breadth and depth of innovative capabilities, level of competition, and availability of market sources of knowledge are important inducers of process innovation, and that smaller firms are more likely to introduce new processes and are better able to transform them into higher output. All five process innovation outputs are associated with higher labor productivity and sales expansion; however, there is considerable heterogeneity in the size of these impacts. We did not find that adopting new processes led to lower employment.

新工艺对企业和工人都有重大影响;然而,由于缺乏量化指标,我们对新工艺的衡量标准、决定因素和影响的了解仍然有限。利用巴基斯坦的独特数据,我们分析了流程创新产出的五个不同指标:降低成本、降低缺陷率、缩短生产周期、提高生产能力和改善产品质量。我们发现,创新能力的广度和深度、竞争程度以及市场知识来源的可用性是流程创新的重要诱因,而规模较小的企业更有可能引入新流程,并更有能力将其转化为更高的产出。所有五项流程创新产出都与更高的劳动生产率和销售扩张相关联;然而,这些影响的大小存在相当大的差异。我们没有发现采用新工艺会导致就业率降低。
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引用次数: 0
How do accelerators emerge and develop in entrepreneurial universities? 创业大学的加速器是如何产生和发展的?
IF 11.1 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-08-01 DOI: 10.1016/j.technovation.2024.103053
Monica Masucci , Roberto Camerani , Nicoletta Corrocher , Mariarosa Scarlata

This paper explores the creation and development process of an accelerator by a European business university, investigating the factors that led the university to found its own accelerator and that guided its set up process in terms of choice of focal activities and governance structure, as well as the mechanisms through which it creates value for its internal and external ecosystem. Relying on an in-depth case study approach, we conducted several interviews with members of the accelerator, key university stakeholders, and external partners. Our empirical evidence points to the existence of both internal and external drivers that led to the emergence of the university accelerator and suggests that its operating and governance structures were strategically designed to leverage the university’s internal strengths and resources and to balance integration and autonomy needs. It also underscores the key roles played by the top management of the university and by the internal champion in aligning views, building consensus, and negotiating solutions in this process. Finally, it reveals how by strategically orchestrating the relationships with internal and external stakeholders a university accelerator can build internal and external legitimacy and successfully balance the need of creating value for both the university and the broader ecosystem in which it operates.

本文探讨了欧洲一所商科大学创建和发展加速器的过程,研究了促使这所大学创建自己的加速器的因素,以及在重点活动选择和治理结构方面指导其创建过程的因素,以及为其内部和外部生态系统创造价值的机制。我们采用深入案例研究的方法,对加速器成员、大学主要利益相关者和外部合作伙伴进行了多次访谈。我们的经验证据表明,大学加速器的出现既有内部驱动因素,也有外部驱动因素,并表明其运营和治理结构的战略设计充分利用了大学的内部优势和资源,平衡了整合和自主需求。报告还强调了大学最高管理层和内部支持者在这一过程中协调意见、达成共识和协商解决方案方面所发挥的关键作用。最后,它揭示了大学加速器如何通过战略性地协调与内部和外部利益相关者的关系,建立内部和外部合法性,并成功地平衡为大学及其所处的更广泛生态系统创造价值的需要。
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引用次数: 0
Unveiling knowledge ecosystem dimensions for MSMEs’ digital transformation, toward a location-based brokerage 揭示中小微企业数字化转型的知识生态系统维度,实现基于地理位置的中介服务
IF 11.1 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-08-01 DOI: 10.1016/j.technovation.2024.103086
Luca Marinelli , Antonio Crupi , Nicola Del Sarto , Dominique Lepore

This study explores how knowledge ecosystems (KEs) led by a knowledge broker (KB) can support the digital transformation of Micro-, Small and Medium-sized Enterprises (MSMEs). By employing an exploratory research design and action research methodology, the paper proposes and applies an analytical framework to investigate the characteristics of KEs and the knowledge managed by the KB as the innovation intermediary acting as leader of the KE The case study selected uncovers the dimensions of a regional KE guided by a digital innovation hub (DIH) supporting MSMEs towards the adoption of the “Digital Artisan platform” deriving from an Industry 4.0 project.

The findings highlight the importance of trust, strategic alignment, and dynamic capabilities of KBs in enhancing MSMEs' digital journey and emphasize the location dimension of the regional KE as a means for providing tailored support. This research contributes to the theoretical and practical understanding of regional KEs enabling the digital transformation through KBs who are the innovation intermediaries covering the role of leaders of the ecosystem.

本研究探讨了知识经纪人(KB)领导的知识生态系统(KEs)如何支持中小微型企业(MSMEs)的数字化转型。通过采用探索性研究设计和行动研究方法,本文提出并应用了一个分析框架,以研究知识生态系统的特征以及作为知识生态系统领导者的创新中介机构知识经纪人所管理的知识。所选案例研究揭示了一个由数字创新中心(DIH)指导的区域知识生态系统的各个层面,该中心支持中小微企业采用源自工业 4.0 项目的 "数字工匠平台"。研究结果强调了信任、战略调整和知识库的动态能力在促进中小微企业数字化进程中的重要性,并强调了区域知识库作为提供定制支持的一种手段的位置维度。这项研究有助于从理论和实践上理解区域经济促进机构如何通过作为创新中介的知识库实现数字化转型,知识库承担着生态系统领导者的角色。
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引用次数: 0
When is digital transformation beneficial for coupled open innovation? The contingent role of the adoption of industry 4.0 technologies 数字化转型何时有利于耦合开放式创新?采用工业 4.0 技术的偶然作用
IF 11.1 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-08-01 DOI: 10.1016/j.technovation.2024.103087
Jae Moon Kim, Ji-Hoon Park

The impact of digital transformation (DT) on open innovation (OI) has attracted growing interest. However, the nuanced effects of various forms of coupled OI on innovation outcomes remain underexplored. This study aims to investigate the differential impacts of coupled OI modes on innovation performance within the context of DT driven by Industry 4.0 technologies. To test the hypotheses, we used Heckman's two-stage estimation utilizing the Korean Innovation Survey 2022. The findings reveal that collaborative activities as coupled OI modes positively impact innovation performance. Furthermore, the adoption of Industry 4.0 technologies amplifies the positive impact of research and development (R&D) collaborations on business process innovation while diminishing the positive effect of non-R&D collaborations on new product development. This study's contribution to the literature lies in its finding that the adoption of Industry 4.0 technologies can only be beneficial to firms when DT guides the focal firm on being more cooperative in R&D collaboration activities and therefore helps focal firms to use innovation opportunities efficiently and more rapidly and to innovate diverse business processes. In practice, a firm should have sufficient capabilities to rigorously analyze DT-adoption data to capture market needs.

数字化转型(DT)对开放式创新(OI)的影响已引起越来越多的关注。然而,各种形式的耦合开放式创新对创新成果的细微影响仍未得到充分探索。本研究旨在探讨在工业 4.0 技术驱动的数字化转型背景下,耦合开放式创新模式对创新绩效的不同影响。为了检验假设,我们利用韩国 2022 年创新调查,采用了赫克曼两阶段估计法。研究结果表明,协作活动作为耦合的开放式创新模式会对创新绩效产生积极影响。此外,工业 4.0 技术的采用扩大了研发合作对业务流程创新的积极影响,同时削弱了非研发合作对新产品开发的积极影响。本研究对相关文献的贡献在于,它发现只有当工业 4.0 技术引导重点企业在研发合作活动中加强合作,从而帮助重点企业更高效、更快速地利用创新机会,并进行多样化的业务流程创新时,工业 4.0 技术的采用才能给企业带来益处。在实践中,企业应具备足够的能力,严格分析 DT 采用数据,捕捉市场需求。
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引用次数: 0
‘It's not the boogeyman’: How voice assistant technology is bridging the digital divide for older people 它不是妖魔鬼怪":语音助理技术如何缩小老年人的数字鸿沟
IF 11.1 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-08-01 DOI: 10.1016/j.technovation.2024.103080
Higor Leite , Ian R. Hodgkinson , Ana Vitória Lachowski Volochtchuk , Thiago Cavalcante Nascimento

Technologically illiterate users are frequently excluded from access to technology and its benefits, creating a digital divide. Some groups of older adults are among those considered technologically illiterate and experiencing vulnerability. For this population, traditional technologies that require physical interactions have proven to be stressful and create a phenomenon known as ‘technophobia’. Herein lies the potential value of touchless technologies such as voice assistants, which may offer a new avenue for older adult inclusion. Thus, our study delves deep into the lifeworld of older people to understand how voice assistants can impact inclusion and well-being. Adopting a longitudinal approach, we observed and interviewed participants (n = 32) in their homes, augmenting this qualitative data with secondary data from voice assistant device reports. Our initial results show that older people perceived the effect of illiteracy in their first encounter with the technology, but over time, they learnt to overcome initial challenges and started building relationships with artificial intelligence. In the final part of the study, participants identified the value of using technology and recognised that technology ‘is not the boogeyman’ but rather enables tech-inclusion and well-being. Under the lens of transformative service research, we provide a framework that illustrates how artificial intelligence is healing older people's digital divide, showing core elements of inclusion (access to new technology, support with activities, sense of participation, independence, convenience and source of information), and well-being (sense of pride, entertainment option, eased loneliness, improved self-esteem).

技术文盲用户经常被排除在外,无法获得技术及其益处,从而造成数字鸿沟。一些老年人群体被认为是技术文盲,他们的处境十分脆弱。对这些人来说,需要身体互动的传统技术已被证明会给他们带来压力,并造成一种被称为 "技术恐惧症 "的现象。语音助手等非接触式技术的潜在价值就在于此,它可以为老年人的融入提供一条新途径。因此,我们的研究深入老年人的生活世界,以了解语音助手如何影响老年人的融入和福祉。我们采用纵向研究方法,在参与者(32 人)家中对其进行观察和访谈,并通过语音助手设备报告中的二手数据对定性数据进行补充。我们的初步研究结果表明,老年人在初次接触人工智能技术时感觉到了 "不识字 "的影响,但随着时间的推移,他们学会了克服最初的挑战,并开始与人工智能建立联系。在研究的最后部分,参与者发现了使用技术的价值,并认识到技术 "并不是妖魔鬼怪",而是能够促进技术融入和福祉。在转型服务研究的视角下,我们提供了一个框架,说明人工智能是如何弥合老年人的数字鸿沟的,并展示了包容(获取新技术、活动支持、参与感、独立性、便利性和信息来源)和幸福(自豪感、娱乐选择、缓解孤独感、提高自尊)的核心要素。
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引用次数: 0
Artificial intelligence and innovation management: Charting the evolving landscape 人工智能与创新管理:描绘不断变化的前景
IF 11.1 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-08-01 DOI: 10.1016/j.technovation.2024.103081
Deborah L. Roberts , Marina Candi

The excitement surrounding Artificial Intelligence (AI) is palpable. It is rapidly gaining prevalence in academia, business, and personal use. In particular, the emergence of generative AI, exemplified by large language models such as ChatGPT, has been marked by substantial media attention, discourse, and hype. Like most, if not all, aspects of business, innovation processes have been impacted. However, little is known about the degree of impact or the benefits that might be gained. To cut through the hype and understand the use of AI in innovation processes in businesses today, a large-scale survey amongst innovation managers in the USA was conducted, followed by interviews. The findings indicate that the use of AI in innovation processes is high and widespread, with AI being used for more than half of the surveyed firms' innovation projects. Furthermore, AI is used more in the development stage of the innovation process than in the idea or commercialization stages, which counters much of the existing discourse, which focuses on the idea stage. We uncover interesting differences by comparing the use and impact of generative AI with that of more traditional AI. Among these is a significant difference in expected benefits in making employees’ jobs more fulfilling — managers believe generative AI is more likely to confer this benefit than traditional AI. This paper offers two valuable contributions. First, it enriches the evolving dialogue at the intersection of AI and innovation management by offering much-needed empirical evidence about practical applications. Second, it provides timely managerial implications by examining relationships between the use of AI and innovation performance and understanding the benefits that AI can confer in the innovation process.

围绕人工智能(AI)的兴奋之情溢于言表。它在学术界、商业界和个人生活中迅速普及。特别是以 ChatGPT 等大型语言模型为代表的生成式人工智能的出现,引起了大量媒体的关注、讨论和炒作。与大多数(如果不是全部的话)商业活动一样,创新过程也受到了影响。然而,人们对其影响程度或可能获得的收益知之甚少。为了透过炒作了解人工智能在当今企业创新流程中的应用,我们对美国的创新经理进行了一次大规模调查,随后进行了访谈。调查结果表明,人工智能在创新过程中的使用率很高,而且非常广泛,半数以上受访企业的创新项目都使用了人工智能。此外,人工智能更多地被用于创新过程的开发阶段,而不是创意或商业化阶段,这与现有的侧重于创意阶段的论述大相径庭。通过比较生成式人工智能与传统人工智能的使用和影响,我们发现了有趣的差异。其中,在使员工的工作更有成就感的预期效益方面存在显著差异--管理者认为生成式人工智能比传统人工智能更有可能带来这种效益。本文有两个宝贵贡献。首先,它通过提供急需的实际应用经验证据,丰富了人工智能与创新管理交叉领域不断发展的对话。其次,本文通过研究人工智能的使用与创新绩效之间的关系,以及了解人工智能在创新过程中可能带来的益处,及时提供了管理方面的启示。
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引用次数: 0
Pricing innovation: The anchoring effect in patent valuation 创新定价:专利估值中的锚定效应
IF 11.1 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-07-16 DOI: 10.1016/j.technovation.2024.103070
P.E.N.G.F.E.I. Wang

Prior literature has long recognized the substantial economic value that patents hold in the market. Yet, we know much less about the valuation process, i.e., how market audiences estimate (or determine) the value of newly granted patents. Building on behavioral economics, we propose the anchoring effect as an important cognitive mechanism, such that a patent's valuation is anchored on the value that preceding patents have secured. Analyzing financial valuation of U.S. patents between 1991 and 2010, we find broad support to the anchoring effect. The effect is more pronounced when focal patents are of lower novelty, when prior anchors are more consistent, and when focal firms have a higher patenting frequency. Furthermore, our extensional analysis suggests that anchoring acts as an important driver for the divergence between patents' economic value and scientific quality, which deserves attention from firms and policy makers.

先前的文献早已认识到专利在市场中拥有巨大的经济价值。然而,我们对专利的估价过程,即市场受众如何估算(或确定)新授权专利的价值却知之甚少。在行为经济学的基础上,我们提出了锚定效应这一重要的认知机制,即一项专利的估值是以之前专利所获得的价值为基础的。通过分析 1991 年至 2010 年间美国专利的财务估值,我们发现锚定效应得到了广泛支持。当焦点专利的新颖性较低、先前的锚定物更加一致以及焦点企业的专利申请频率较高时,锚定效应会更加明显。此外,我们的延伸分析表明,锚定效应是专利的经济价值与科学质量之间出现分歧的重要驱动因素,值得企业和政策制定者关注。
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引用次数: 0
Unpacking the link between entrepreneurial proactiveness and exploitative innovation strategy: The role of brokerage position and open innovation 解读创业主动性与开拓性创新战略之间的联系:中介地位和开放式创新的作用
IF 11.1 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-07-16 DOI: 10.1016/j.technovation.2024.103068
Jihun Choi , Young-Kyu Kim , Taewoo Roh

This study investigates inter-firm relationships’ distinct impacts on entrepreneurial proactiveness (EP) and exploitative innovation strategy. Although the existing literature on entrepreneurs’ innovation strategies has consistently found a positive relationship between EP and exploration, the mechanisms underlying the inconsistent relationship between EP and exploitative innovation strategy remain unclear. We anticipate that applying brokerage position in network theory would offer further insights into the relationship between EP and exploitative innovation strategy. Additionally, we introduced depth of openness as a moderating variable and examined its effect on the moderated mediation relationship. To test hypotheses, this study utilized linear and logistic regression, bootstrapping, and the Johnson-Neyman technique. The findings of the 2020 Korean Innovation Survey, conducted by the Science and Technology Policy Institute, indicate that data from 2352 Korean manufacturing companies exhibits that the brokerage position mediates EP and exploitative innovation strategy. Moreover, the depth of openness mitigated the positive relationship between the brokerage position and the exploitative innovation strategy and the indirect effect of EP on exploitative innovation strategy through the brokerage position. These findings contribute theoretically to entrepreneurial orientation and underscore the practical significance of aligning company goals with social relationships.

本研究探讨了企业间关系对创业主动性(EP)和开拓性创新战略的不同影响。尽管有关企业家创新战略的现有文献一直认为创业主动性与探索之间存在正相关关系,但创业主动性与探索性创新战略之间不一致关系的内在机制仍不清楚。我们预计,运用网络理论中的中介地位将为 EP 与开拓性创新战略之间的关系提供进一步的启示。此外,我们还引入了开放深度作为调节变量,并考察了其对调节中介关系的影响。为了检验假设,本研究采用了线性回归和逻辑回归、引导法和约翰逊-奈曼技术。韩国科学技术政策研究所开展的 "2020 年韩国创新调查 "结果表明,来自 2352 家韩国制造企业的数据显示,经纪地位对 EP 和开拓性创新战略具有中介作用。此外,开放的深度减轻了经纪地位与利用型创新战略之间的正相关关系,以及EP通过经纪地位对利用型创新战略的间接影响。这些发现从理论上促进了创业导向,并强调了将公司目标与社会关系相结合的现实意义。
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引用次数: 0
Taking Science Fiction seriously: Unveiling its relationship with employee’s Innovative Work Behavior 认真对待科幻小说:揭示科幻小说与员工创新工作行为的关系
IF 11.1 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-07-10 DOI: 10.1016/j.technovation.2024.103071
Francesca Zoccarato , Emanuele Lettieri , Giovanni Radaelli , Antonio Ghezzi , Giovanni Toletti

While existing literature acknowledges the role of science fiction in foreseeing technological advancements, a notable gap persists in understanding the underlying factors that drive or hinder individuals from the intention to generate and promote ideas gathered through science fiction. Our research model aims to shed novel light on what factors influence employees’ propensity to generate and promote ideas inspired by science fiction, through the lenses of institutional theory. Purposefully, we frame science fiction methodologies inside the Innovative Work Behavior discourse, as science fiction could be a fruitful tool to generate and promote ideas, and we investigate the interplay of rational and institutional influences on such behaviors. The findings provide valuable insights that can be leveraged to design and implement effective methodologies within organizational settings. Our study, based on data from 480 employees, employs Structural Equation Modeling to reveal the pivotal role of normative influence in idea generation, while idea promotion exhibits a robust association with cultural-cognitive influence, pinpointing the dual phase of science fiction methodologies.

虽然现有文献承认科幻小说在预见技术进步方面的作用,但在理解推动或阻碍个人产生和推广通过科幻小说收集到的想法的潜在因素方面仍存在明显差距。我们的研究模型旨在通过制度理论的视角,揭示哪些因素会影响员工产生和推广由科幻小说激发的想法的倾向。我们有目的地将科幻小说方法论纳入创新工作行为论述,因为科幻小说可能是产生和推广创意的一个富有成效的工具,我们还研究了理性和制度对此类行为的相互影响。研究结果提供了宝贵的见解,可用于在组织环境中设计和实施有效的方法。我们的研究以 480 名员工的数据为基础,采用结构方程模型揭示了规范性影响在创意产生中的关键作用,而创意推广则与文化-认知影响密切相关,从而精确定位了科幻小说方法论的双重阶段。
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引用次数: 0
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Technovation
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