Journal of Strategic Information Systems最新文献

The rise of big data and the fluid boundaries of digital products are driving companies to use business analytics (BA) to power their customer involvement. The complementarity view offers unique competence to generate value from BA because capability complementarity is less likely to be replicated or imitated. Unlike prior studies on BA-enabled value realization, our research investigates the interactions of BA and customer involvement capabilities using the complementarity view. We tested our model using data collected from 317 IT companies in China. Our results suggest that BA value realization requires both a top-down mechanism in which BA skills provide global guidance for alignment with a company’s goals and a bottom-up mechanism in which BA culture empowers local autonomy for adaptation to ever-changing needs. Our BA-complemented mechanisms provide research and practice with a way to concurrently use BA and customer involvement capabilities to address the duality of digital innovation. We further suggest that BA skills are necessary but insufficient for digital innovation because BA culture demonstrates a stronger effect in complementing organizations’ existing capabilities than BA skills do.

With business ecosystems digitalizing by the force of digital innovation, the deployment of boundary resources (such as application programming interfaces: APIs) becomes a strategic option across contexts. We distinguish between boundary resources that provide access openness and those that provide resource openness, and theorize the antecedents and consequences of their deployment. Employing panel data regressions to a longitudinal cross-industry dataset, we find that the digital knowledge base of the focal firm and the existence of potential digital complementors drive boundary resource deployment. Such deployment benefits firm performance depending on the firm’s market power. From our empirical analysis, we reveal a differentiated perspective on the quality of the confined openness provided by boundary resources as well as the embeddedness of their deployment in the rationales and motivations of the associated actors in digital business ecosystems. We complement the existent theoretical framework on boundary resources and provide valuable insights to managers reflecting about deploying boundary resources in a beneficial way.

Building on the concept of dynamic managerial capabilities, we set out to advance scholarly understanding of the antecedents of the presence of technology leadership in the form of the chief information officer (CIO) in the top management team. We derive a holistic framework from the literature of dynamic capabilities and introduce into that literature the concept of adaptation pressures. We suggest that external and internal dimensions that pertain to information technology, comprising an environmental, structural, and strategic dimension, intensify the pressure on a firm to adapt. The pressure to adapt increases the likelihood that the firm will add a CIO to its top management team. In turn, the presence of a CIO can direct a firm toward exploration as a way to relieve the adaptation pressure. Results from regression analyses of a longitudinal data set covering 503 large U.S. firms from 2006 to 2017 confirm our hypotheses. This study contributes to the literature of both information systems and strategy by clarifying the antecedents of technology leadership in the C-suite and explicating how environmental, structural, and strategic factors can act as such antecedents. Moreover, this study reinforces the notion that IT leadership can induce strategic change.

Digital platforms for knowledge work (DPKW), such as Upwork, Freelancer, and Fiverr, connect clients with millions of workers for a range of knowledge work services, including app development, graphic design, and data analytics. Research on this emergent phenomenon has recently gained traction in terms of publication volume and research diversity. Focusing on the contributions of information systems research, we conducted a literature review to distinguish papers on DPKW from related types of digital platforms, to synthesize what we know about knowledge work on DPKW, and to guide future research. Based on a comprehensive literature search, we derived five boundary conditions, which constitute our definition of DPKW: digitality, value network paradigm, centralized governance, contractual work, and knowledge work. We further developed a conceptual process framework of the constituent processes of DPKW. With this framework, we elaborate on an established process model to distinguish the three macro­level processes of matching, contracting, and executing. We further examined micro­level processes suggested in extant research based on a process linking approach in order to understand how they synchronically instantiate each macro­level process. Emphasizing the significance of the micro­ and macro­level processes and the emergent stage of the literature on DPKW, we offer an agenda for future research and outline implications for practice.

Research on the role of social media in crisis management has led to a deeper understanding of their affordances. This research, however, is fragmented, with a primary focus on crisis response. We lack a clear conceptualization of the affordances that social media offer by learning from them to prepare strategically for crises. Based on a systematic review of 128 papers, we inductively build a framework of social media affordances for organizational learning in crisis management. We discuss their role and interplay in strategic crisis management, focusing on organizational crisis learning, and outline avenues for future research based on this foundation.

While research has produced valuable insights about digital innovation, we lack a comprehensive understanding about its core nature, and research across disciplinary boundaries lacks integration. To address these issues, we review 227 articles on digital innovation across eight disciplines. Based on our findings, we (1) inductively develop a new definition and propose a new framing of current conceptualizations of digital innovation, (2) organize central concepts of the literature on digital phenomena and show how they intersect with our conceptualization, and (3) develop a framework to organize digital innovation research according to five key themes. We conclude by identifying two particularly promising areas of future research.

Information technology (IT) is broadly recognized as an important element in organizational innovation, however there has been relatively little integration of Information Systems (IS) research on the role of IT in organizational innovation. Such integration is particularly important in view of recent calls to examine the evolving ontological nature of IT, wherein IT artifacts are now shaping physical reality. We systematically examine innovation-related literature published in the leading IS journals in the period between 2009 and 2020 and we identify and summarize the core theoretical discourses in this domain. We find that extant literature largely examines the role of IT in innovation at a high level of abstraction, focusing on IT investments and IT capabilities, and consequently precluding granular insights on who, what, when, where, how, and why in relation to organizational innovation. To address this limitation and to provide a structuring lens for future research, we develop the organizational innovation system framework which posits that actors, IT artifacts, actions and organizational context are the key elements in organizational innovation systems that require more granular examination to yield deeper insights on how information technology contributes to organizational innovation. We re-examine the literature through the organizational innovation system lens and we identify gaps in extant research. We also outline potential directions for expanding the scope of future research.

This paper undertakes a systematic review of the Information Systems Security literature. The literature review consists of three parts: First, we perform topic modeling of major Information Systems journals to understand the field's debates. Second, we conduct a Delphi Study composed of the Chief Information Security Officers of major corporations in the US to identify security issues that they view as important. Third, we compare Topic Modeling and the Delphi Study results and discuss key debates, gaps, and contradictions within the academic literature. Further, extant Information Systems Security literature is reviewed to discuss where the academic community has placed the research emphasis and what is now required in the discipline. Based on our analysis, we propose a future agenda for Information Systems security research.

In this viewpoint article we discuss algorithmic decision-making systems (ADMS), which we view as organizational sociotechnical systems with their use in practice having consequences within and beyond organizational boundaries. We build a framework that revolves around the ADMS lifecycle and propose that each phase challenges organizations with “choices” related to technical and processual characteristics – ways to design, implement and use these systems in practice. We argue that it is important that organizations make these strategic choices with awareness and responsibly, as ADMS’ consequences affect a broad array of stakeholders (the workforce, suppliers, customers and society at-large) and involve ethical considerations. With this article we make two main contributions. First, we identify key choices associated with the design, implementation and use in practice of ADMS in organizations, that build on past literature and are tied to timely industry-related examples. Second, we provide IS scholars with a broad research agenda that will promote the generation of new knowledge and original theorizing within the domain of the strategic applications of ADMS in organizations.