International Journal of Tourism Research最新文献

This study explores the ecological presence and awareness of eco-hotel satisfaction. 7471 reviews from Ecuador and Indonesia eco-hotels were analyzed based on mathematical equations and Linguistic Inquiry Word Count (LIWC). Analysis of variance (ANOVA) and regression analysis depicted differences in environmental awareness and satisfaction across cultures. The findings indicate that word count, perception, and green depth significantly impact satisfaction in Ecuador, while authenticity, perception, depth, and presence influence that in Indonesia. Furthermore, Indonesian customers had a higher understanding of eco-friendly practices, but Ecuador reported higher overall satisfaction. These cultural differences provide valuable insights into the hospitality industry to enhance the guest experience at eco-friendly accommodations.

The popularity of sensory marketing has piqued the interest of luxury service providers in designing service environments to stimulate the senses of customers seeking a unique luxury experience. Providing high-quality hotel products allows an opportunity to gain a competitive advantage through brand differentiation. This study explores the link between the multisensory marketing of bath amenities (stimulus), perceived value (organism), and behavioral intention (response) based on the stimulus–organism–response framework. The data were collected from luxury hotel customers in the United States. Structural equation modeling was used to test the proposed relationships. The results show that customers with a high level of sensory experience tend to perceive high hedonic, quality, and prestige values. Further, perceived value affected customers' behavioral intentions (i.e., purchase and revisit intentions) through satisfaction. These findings offer useful guidelines for service providers on how they can achieve sustainable growth by differentiating brands using sensory attributes.

The present research aims to enhance the understanding of island travelers and their behavior through the lens of the environmental locus of control. This study incorporates the important factors of cognitive and affective stages that influence pro-environmental behavior depending on the level of internal and external environmental locus of control. The research findings provide evidence about the level of environmental locus of control in regards to island travelers and the formation process of pro-environmental behavior based on the cognition-affection-conation model. Last, this research shows how the internal and external environmental locus of control moderate the relationships among the core constructs that contribute in order to develop environmentally friendly behavior. The findings offer several academic and practical implications for sustainable island tourism.

This study contributes to the literature on fear of missing out (FOMO) and poverty alleviation that tourists can be simultaneously affected by both personal FOMO (P-FOMO) and social FOMO (S-FOMO). The former is an individual-based feeling, while the latter is how the individual would like to be perceived by others. An online survey was conducted using a quasi-experimental approach with a sample of 493 Mainland China respondents. We analyzed the impact of FOMO-laden online information on Chinese tourists subject to poverty alleviation travel. Anticipated elation, anticipated envy by other people, and moral obligation associated with P-FOMO, while anticipated envy by other people, moral obligation, and social influence associated with S-FOMO. The P-FOMO affects tourists' intention to visit, rather than S-FOMO. We fill the theoretical gap by examining FOMO in the context of poverty alleviation travel and subsequently contribute to sustainable tourism through poverty alleviation in this specific industry.

Tourism live streaming, as a powerful online platform connecting destinations and users, has promoted the recovery of tourism in the post-epidemic era. This study uses the stimulus-organism-response (SOR) framework to investigate the connections among social presence, perceived value, and user's participation willingness in tourism activities. Through analyzing 383 responses collected from Douyin users, it is confirmed that social presence and emotional social presence will positively affect users' participation willingness. In addition, perceived functional value and perceived affective value play a partial positive mediating role, and user innovativeness positively moderates the connection between perceived value and users' participation willingness. This study is helpful for anchors and platforms to achieve better tourism live broadcast operation and management and is helpful for the tourism service industry to expand product influence and business performance.

Most tourism studies have investigated adolescent experiences and their subjective feelings toward family travel. However, the research regarding how family travel influences adolescent mental development is still fragmented. To fill this research gap, this study used social learning theory and a grounded theory approach to explore the identity development and self-growth of 12 adolescents from families in China with family travel experiences. Taking a child-centered and participatory approach, the adolescents and their parents (one per family) were interviewed. The data indicated that the away-from-home of family travel could lead adolescents to undergo internalization-based learning as a stress response; such learning could increase adolescents' self-differentiation by improving their self-efficacy and enable behavioral growth and achievement. This study developed a new theory for social learning, that is environment–cognition–stress response–behavior, and the mechanisms underlying the influence of family travel on adolescent self-differentiation emerged. This study provides theoretical contributions useful in the development of family travel experiences and products.

Despite the increasing popularity of e-commerce live streaming (ECLS), research development in the hospitality and tourism field lags. Drawing on social impact theory, this study aims to investigate the effects of streamers' personal brand equity (strength) and the live-streaming broadcasting environment (immediacy) on viewers' tourism product purchase intention. This research developed three experimental studies to examine the causal link between live-streaming features (i.e., the interactive effect of streamers' personal brand equity and telepresence) and customer responses. The results showed that the interactions between different levels of personal brand equity and telepresence significantly impact positive outcomes related to tourists' behavior and decision-making. This study contributed to the literature and practices by enhancing the understanding of ECLS as a newly emerging marketing tool in the tourism industry. The findings would encourage more hospitality and tourism companies to leverage ECLS as a new marketing campaign strategy.

This study aimed to analyze the performance of medical tourism in Iran using importance–performance analysis (IPA). In this cross-sectional study, five hundred ninety-six medical tourists from West Asian countries (Iraq, Azerbaijan, Kuwait, Qatar, Bahrain, Oman, Syria, Lebanon, Oman, Saudi Arabia, and Yemen) referring to health centers to receive medical services in Iran in 2020 were recruited. A standard IPA questionnaire was used for data collection. IP gaps were negative in all three attributes (medical treatments and service attributes, destination attributes, and tourism-specific attributes). Respondents attached the highest importance to medical treatments and service attributes. The highest IP gap was related to medical treatments and service attributes. The results highlighted that the Iranian tourism industry is not performing well in many areas. Tourism managers and stakeholders should adopt useful strategies for improving those areas with high importance and low performance.

The objective of this research is to determine the effects of hotel environmental strategies on sustainable awareness perception and green employee behavior in the hospitality industry. The moderator role of the green star practices in the relationships between the variables has also been searched. The study data have been obtained from the employees of five-star hotels in Antalya, Türkiye. SPSS package program and Smart PLS were preferred in examining the relationships. As a result, significant relationships have been determined, and the green star practices moderate the relationship between them. Besides, the moderator role of green star practices has been analyzed, and this is the main difference of this research from the other hospitality studies in the literature. In the light of the research results, it can be stated that hotel business managers should empower their employees on green behaviors by increasing their motivation for a sustainable hospitality sector.