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How Does the Green and Non-Green Star Moderate the Effect of Hotel Environmental Strategy on Sustainable Awareness and Green Employee Behavior? 绿色之星和非绿色之星如何调节酒店环境战略对可持续意识和绿色员工行为的影响?
IF 4.1 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-09-23 DOI: 10.1002/jtr.2768
Ozgur Yayla, Huseyin Keles, Cemal Ersin Silik, Cemile Akbulut

The objective of this research is to determine the effects of hotel environmental strategies on sustainable awareness perception and green employee behavior in the hospitality industry. The moderator role of the green star practices in the relationships between the variables has also been searched. The study data have been obtained from the employees of five-star hotels in Antalya, Türkiye. SPSS package program and Smart PLS were preferred in examining the relationships. As a result, significant relationships have been determined, and the green star practices moderate the relationship between them. Besides, the moderator role of green star practices has been analyzed, and this is the main difference of this research from the other hospitality studies in the literature. In the light of the research results, it can be stated that hotel business managers should empower their employees on green behaviors by increasing their motivation for a sustainable hospitality sector.

本研究旨在确定酒店环境战略对酒店业可持续意识认知和绿色员工行为的影响。研究还探讨了绿色星级实践在变量间关系中的调节作用。研究数据来自土耳其安塔利亚五星级酒店的员工。在研究这些关系时,首选了 SPSS 软件包程序和 Smart PLS。结果确定了两者之间的重要关系,绿色星级实践对两者之间的关系起到了调节作用。此外,本研究还分析了绿色星级实践的调节作用,这也是本研究与其他酒店业研究的主要不同之处。根据研究结果,可以说酒店企业管理者应通过提高员工对可持续酒店业的积极性来增强他们的绿色行为能力。
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引用次数: 0
How Tourism Development Leads to Residents' Subjective Happiness Through Their Quality of Life: A Social Exchange Theory Perspective 旅游发展如何通过生活质量提升居民的主观幸福感?社会交换理论视角
IF 4.1 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-09-21 DOI: 10.1002/jtr.2771
Vikas Gautam, Saubhagya Bhalla

The present research confirmed a comprehensive model for examining the connections between tourist development, subjective happiness, residents' quality of life, and support for sustainable tourism development. Study hypotheses were tested using a covariance-based structural equation modeling analytical technique with 451 data points. The structural model found socio-economic impact as the most vital antecedent of quality of life, followed by social impact, cultural impact, and environmental impact. In addition, social impact emerged as the most important predictor of subjective happiness, followed by cultural impact and quality of life. Moreover, the full mediating effect of residents' quality of life was confirmed in two paths, namely, socio-economic impact to subjective happiness and environmental impact to subjective happiness. Finally, a study model confirmed a positive and significant effect of residents' quality of life on their support for sustainable tourism development. Theoretical and practical implications are discussed at large.

本研究确认了一个综合模型,用于研究旅游发展、主观幸福感、居民生活质量和对旅游业可持续发展的支持之间的联系。研究假设采用基于协方差的结构方程模型分析技术对 451 个数据点进行了检验。结构模型发现,社会经济影响是生活质量最重要的前因,其次是社会影响、文化影响和环境影响。此外,社会影响是主观幸福感最重要的预测因素,其次是文化影响和生活质量。此外,居民生活质量的全面中介效应在社会经济影响到主观幸福感和环境影响到主观幸福感这两条路径中得到了证实。最后,研究模型证实了居民生活质量对其支持旅游业可持续发展的积极和显著影响。研究还讨论了理论和实践意义。
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引用次数: 0
Relationship Between Tourists' Perceived Restorative Environment and Wellness Tourism Destinations 游客感知的恢复性环境与养生旅游目的地之间的关系
IF 4.1 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-09-18 DOI: 10.1002/jtr.2765
Heonkyu Jeong

This study aims to determine the importance of tourists' perceptions of wellness tourism destinations and their performance based on tourists' perceived restorative environments. An empirical analysis was conducted using sample data collected through a survey with 428 tourists who have experienced wellness tourism. According to the analysis results, there were differences in the level of tourists' perception of the restorative environment. Based on these differences, tourists were subdivided into “the high-perception group,” “the medium-perception group,” and “the low-perception group.” A clear difference in the importance and performance of wellness destinations considered by tourists based on clusters was also found. This segmentation based on the restorative environment can be applied to the development of tourism resource tailored to tourist characteristics.

本研究旨在根据游客感知到的恢复性环境,确定游客对康体旅游目的地感知的重要性及其表现。通过对 428 名体验过养生旅游的游客进行调查收集的样本数据进行了实证分析。分析结果显示,游客对恢复性环境的感知水平存在差异。根据这些差异,游客被细分为 "高感知组"、"中感知组 "和 "低感知组"。同时还发现,根据组群的不同,游客对养生目的地的重视程度和表现也存在明显差异。这种基于疗养环境的细分可用于开发符合游客特点的旅游资源。
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引用次数: 0
An Empirical Study of Sustainable Development Model for Recreational Fishery Based on Multiple Perspectives 基于多元视角的休闲渔业可持续发展模式实证研究
IF 4.1 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-09-17 DOI: 10.1002/jtr.2754
Jia-Wei Tang, Pei-Hsuan Tsai

To analyze the sustainable development of recreational fisheries, this study constructs an evaluation model by employing resource-based theory, service-dominant logic, and consumer value cocreation. Data are collected using a questionnaire survey of offshore platform operators, government officials, and scholars with expertise in tourism, leisure, and recreation. Furthermore, the decision-making trial and evaluation laboratory (DEMATEL) and DEMATEL-based analytic network process (DANP) methods are adopted to evaluate the causal relationships between the dimensions and criteria and their magnitudes of influences. The results show that recreational fishery operators in Penghu believe that improving the evaluation dimension of service experience should have the highest priority, while officials and scholars consider marine environmental value as the most important for sustainable development. The evaluation model and analysis results will be provided to Penghu offshore platform operators to improve the service experience items provided by recreational fishery through designing high-value recreational fishery experiential activities.

为分析休闲渔业的可持续发展,本研究运用资源基础理论、服务主导逻辑和消费者价值共创构建了一个评估模型。通过对海上平台运营商、政府官员以及在旅游、休闲和娱乐方面具有专业知识的学者进行问卷调查来收集数据。此外,还采用了决策试验与评价实验室(DEMATEL)和基于 DEMATEL 的分析网络过程(DANP)方法来评估维度和标准之间的因果关系及其影响程度。结果表明,澎湖休闲渔业经营者认为改善服务体验这一评价维度的优先级最高,而官员和学者则认为海洋环境价值对可持续发展最为重要。本評估模型與分析結果可提供澎湖近海平台業者透過設計高價值的休閒漁業體驗活動,改善休閒漁業的服務體驗項目。
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引用次数: 0
Can Optimized Genetic Algorithms Improve the Effectiveness of Homestay Recommendation Systems in Smart Villages? A Case of Thailand 优化遗传算法能否提高智慧乡村民宿推荐系统的效率?泰国案例
IF 4.1 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-09-17 DOI: 10.1002/jtr.2762
Pannee Suanpang, Pitchaya Jamjuntr, Arunee Lertkornkitja, Chompunuch Jittithavorn

This paper introduces a novel approach to optimize genetic algorithms (GAs) for homestay recommendation systems, specifically designed for smart village tourism destinations. Researchers developed an advanced GA focused on maximizing user satisfaction, the main quality metric. The algorithm was tailored to address the dynamic nature of homestay offerings and the varied preferences of travelers, using users' reviews, listing attributes, and historical booking data. The GA framework included a custom encoding scheme, fitness function, and parameters. Validation occurred through a case study in a smart village, with the algorithm's effectiveness tested via user surveys and ratings. Results showed that GA-driven recommendations surpassed traditional methods, enhancing user satisfaction, trust, and booking rates while benefiting hosts with positive reviews. The optimized GA improved recommendation accuracy and efficiency, boosting economic benefits for local communities and contributing significantly to recommendation system research.

本文介绍了一种为民宿推荐系统优化遗传算法(GA)的新方法,专门针对智慧乡村旅游目的地而设计。研究人员开发了一种先进的遗传算法,重点关注用户满意度(主要质量指标)的最大化。该算法利用用户评论、列表属性和历史预订数据,针对民宿产品的动态性质和旅行者的不同偏好进行了定制。GA 框架包括自定义编码方案、拟合函数和参数。通过在一个智慧村庄进行的案例研究对算法进行了验证,并通过用户调查和评价对算法的有效性进行了测试。结果表明,GA 驱动的推荐超越了传统方法,提高了用户满意度、信任度和预订率,同时也使获得好评的房东受益。优化后的 GA 提高了推荐的准确性和效率,促进了当地社区的经济效益,为推荐系统研究做出了重大贡献。
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引用次数: 0
ChatGPT and Tourist Decision-Making: An Accessibility–Diagnosticity Theory Perspective ChatGPT 与游客决策:从可及性-诊断性理论的角度看游客决策
IF 4.1 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-09-17 DOI: 10.1002/jtr.2757
Dimitrios P. Stergiou, Athina Nella

This paper investigates the role of ChatGPT in informing tourist decision-making across different destination contexts, focusing particularly on the accessibility and diagnosticity of its recommendations. Specifically, we inform our analysis with the tenets of the Accessibility–Diagnosticity Theory (ADT), to draw insights into ChatGPT's capabilities to produce contextually relevant and personalised travel content. Our findings reveal a sophisticated and multi-dimensional advisory approach characterised by three themes: ‘Tailored Engagement and Accessibility’, ‘Diagnosticity of Information’ and ‘Contextual Variation in Criteria Prioritisation.’ These themes and their intersections highlight ChatGPT's potential to improve tourist decision-making by offering comprehensive and user-centric guidance. Based on these findings, we develop a model of ChatGPT's advisory dynamics in tourism decision-making, which illustrates how ChatGPT integrates personalised insights, diagnostic relevance and contextual adaptation, offering a blueprint for leveraging artificial intelligence in enhancing the travel experience. We conclude with a discussion of the theoretical and practical contributions of the study.

本文研究了 ChatGPT 在不同目的地背景下为游客决策提供信息的作用,尤其关注其建议的可及性和诊断性。具体来说,我们以可访问性-诊断性理论(ADT)为基础进行分析,以深入了解 ChatGPT 制作与情境相关的个性化旅游内容的能力。我们的研究结果揭示了一种复杂而多维的咨询方法,其特点有三个主题:"量身定制的参与和可访问性"、"信息的诊断性 "和 "标准优先级的上下文差异"。这些主题及其交叉点凸显了 ChatGPT 通过提供全面的、以用户为中心的指导来改善游客决策的潜力。基于这些发现,我们建立了一个 ChatGPT 在旅游决策中的咨询动态模型,该模型说明了 ChatGPT 如何将个性化见解、诊断相关性和情境适应性融为一体,为利用人工智能提升旅游体验提供了一个蓝图。最后,我们将讨论本研究的理论和实践贡献。
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引用次数: 0
Tourists' Perceptions of Buying Souvenirs in Online Museum Shops 游客对在网上博物馆商店购买纪念品的看法
IF 4.1 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-09-17 DOI: 10.1002/jtr.2761
Linsi He, Dallen J. Timothy

The study of online souvenirs has increased in recent years. Considering the importance of tourists' perceptions for souvenir retailers, and the lack of studies on this issue, it is critical to understand tourists' attitudes toward this phenomenon. In general, interviewees expressed neutral or positive attitudes toward online museum stores. Online souvenir purchases did not influence their offline purchases, according to many interviewees. The majority of them still prefer to buy souvenirs in person, despite their favorable attitude toward online souvenir stores. This study provides insights into online and in-store merchandising in the area of souvenir studies.

近年来,对在线纪念品的研究越来越多。考虑到游客的看法对纪念品零售商的重要性,以及这方面研究的缺乏,了解游客对这一现象的态度至关重要。总体而言,受访者对网上博物馆商店持中立或积极态度。许多受访者表示,在线购买纪念品并不会影响他们的线下购买。尽管他们对网上纪念品商店持积极态度,但大多数人仍倾向于亲自购买纪念品。本研究为纪念品研究领域的在线和店内商品销售提供了见解。
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引用次数: 0
How Tourism Cultural Events Influence Multicultural Competence, Tourism Destination Image, and Visit Intentions: Evidence From the Pharaohs' Golden Parade 旅游文化活动如何影响多元文化能力、旅游目的地形象和访问意向:来自法老黄金大游行的证据
IF 4.1 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-09-10 DOI: 10.1002/jtr.2740
Islam Elbayoumi Salem, Osman Ahmed El-Said, Rehab El Gamil, Mohamed Fawzi Afifi, Nashwa Fouad Attallah

This study explores the impact of tourism cultural events on fostering multicultural competence and their effects on tourism destinations. Data were collected from viewers of the Pharaohs' Golden Parade broadcast on the Egyptian Tourism Promotion Authority's “Experience Egypt” YouTube channel. The data were analyzed using an inductive research approach, uncovering four distinctive themes: multicultural competence precursors, cultural tourism events' unique cultural and social elements, multicultural competence, and destination outcomes. Based on the study findings, a framework was proposed to depict the envisaged relationships between the four main themes. Practically, the study provides insights for destination marketing organizations on how viewers' impressions of cultural events on social media and official homepages could shape a destination's image and influence travel and word-of-mouth intentions.

本研究探讨了旅游文化活动对培养多元文化能力的影响及其对旅游目的地的影响。研究人员从埃及旅游促进局 YouTube "体验埃及 "频道播放的法老金色大游行的观众中收集数据。采用归纳式研究方法对数据进行了分析,发现了四个独特的主题:多元文化能力的先导因素、文化旅游活动的独特文化和社会元素、多元文化能力和目的地成果。根据研究结果,提出了一个框架来描述四大主题之间的预期关系。在实践中,这项研究为目的地营销机构提供了见解,即观众在社交媒体和官方主页上对文化活动的印象如何塑造目的地的形象并影响旅游和口碑传播意向。
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引用次数: 0
Analyzing the Interaction Among Tourism, Life Expectancy, and Unemployment in Japan: Insights From Cointegration and Conditional Causality Approach 分析日本旅游业、预期寿命和失业率之间的相互作用:协整和条件因果关系方法的启示
IF 4.1 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-09-05 DOI: 10.1002/jtr.2736
Taiwo T. Lasisi, Babatunde Sunday Eweade, Kayode K. Eluwole

This study explores the dynamic interconnectedness among tourism, life expectancy, unemployment, and economic growth in Japan from 1995 to 2023. Despite numerous studies on these variables individually, comprehensive analysis on their interconnections is lacking. Using Bounds testing, ARDL models, and Granger causality techniques, we reveal significant insights into these relationships. The analysis confirms a long-run co-integration among all variables, indicating a stable equilibrium over time. In the short run, tourism and life expectancy positively impact economic growth, underscoring their crucial roles in driving Japan's economy. Conversely, the link between unemployment and economic growth is negative and statistically insignificant, suggesting that short-term unemployment fluctuations do not substantially affect economic performance. Granger causality analysis shows bidirectional causality among economic growth, tourism, and life expectancy, indicating mutual reinforcement and interdependence, while unemployment reveals unidirectional causality. The findings emphasize the need for policies supporting tourism development and as strategic avenues for sustainable economic growth.

本研究探讨了 1995 年至 2023 年日本旅游业、预期寿命、失业率和经济增长之间的动态关联。尽管对这些变量单独进行了大量研究,但缺乏对其相互关系的全面分析。利用边界检验、ARDL 模型和格兰杰因果关系技术,我们揭示了这些关系的重要内涵。分析证实了所有变量之间的长期协整关系,表明随着时间的推移存在稳定的均衡。从短期来看,旅游业和预期寿命对经济增长有积极影响,凸显了它们在推动日本经济发展中的重要作用。相反,失业率与经济增长之间的联系为负,且在统计上不显著,这表明短期失业率波动不会对经济表现产生实质性影响。格兰杰因果关系分析表明,经济增长、旅游业和预期寿命之间存在双向因果关系,表明它们之间存在相互促进和相互依存的关系,而失业率则显示出单向因果关系。研究结果表明,有必要制定支持旅游业发展的政策,并将其作为实现可持续经济增长的战略途径。
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引用次数: 0
How Residents' Perceived Justice and Emotional Solidarity Interact With Their Quality of Life and Support for Tourism Development? 居民感知到的公正和情感团结如何与他们的生活质量和对旅游开发的支持相互影响?
IF 4.1 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-09-05 DOI: 10.1002/jtr.2739
Vikas Gautam, Saubhagya Bhalla

Current study developed and validated an integrated model for examining the relationships among perceived justice, residents' quality of life, emotional solidarity, and support for tourism development. Study's integral model was estimated by using covariance based structural equation modeling with the help of 365 sample data. Procedural justice was discovered as the most reliable indicator of residents' quality of life. Additionally, it was discovered that inhabitants' support for tourism development was most strongly predicted with emotional closeness, followed by welcoming nature, and sympathetic understanding. Results confirmed that locals' support for tourism development is primarily due to procedural justice, which is followed by distributive and interactional justice. Findings also supported the hypothesis that residents' quality of life predicts their support for tourism development. Academic contributions and practical implications of the study are discussed at large.

本研究建立并验证了一个综合模型,用于研究感知到的公正、居民生活质量、情感团结和对旅游业发展的支持之间的关系。在 365 个样本数据的帮助下,研究采用基于协方差的结构方程模型对综合模型进行了估计。结果发现,程序公正是衡量居民生活质量的最可靠指标。此外,研究还发现,情感亲近感对居民支持旅游业发展的预测作用最强,其次是热情好客和同情理解。研究结果证实,当地居民支持旅游业发展的主要原因是程序公正,其次是分配公正和互动公正。研究结果还支持了居民的生活质量可预测其对旅游开发的支持这一假设。本研究的学术贡献和实际意义在此进行了广泛讨论。
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引用次数: 0
期刊
International Journal of Tourism Research
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