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Determinants Encouraging Tourists to Use Public Transport in Their Vacation Destination 鼓励游客在度假目的地使用公共交通的决定因素
IF 4.1 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-10-09 DOI: 10.1002/jtr.2791
Thomas Bausch, Alessandro M. Peluso, Bartosz Bursa, Markus Mailer, Mercy Lorlonyo Amegah

Implementing the concept of sustainability in tourism needs a significant reduction of vacationists' ecological footprint at destination level. A key aspect there is tourists' travel mode choice on-site. Based on an online-panel based survey in Italy and Germany and applying ordinal regression, this study analyzes for the destination South Tyrol, the impact of five blocks of potential factors on public transportation (PT) usage during a vacation: sociodemographics, everyday mobility at residence, attitudes toward climate change and environment, preferences for cars, and PT services at the destination, including the availability of a guest card for free PT use. The results of an ordinal regression analysis show that the availability of a guest card and the level of daily use of PT at home significantly increase PT usage. This is countered by daily use of the car at home and a positive affinity toward cars, having a negative effect on PT use.

要在旅游业中贯彻可持续发展理念,就必须在目的地层面大幅减少度假者的生态足迹。其中的一个关键因素是游客的现场旅行方式选择。本研究基于在意大利和德国进行的在线小组调查,并采用序数回归法,分析了南蒂罗尔旅游目的地的五个潜在因素对游客在度假期间使用公共交通(PT)的影响:社会人口统计学、居住地的日常流动性、对气候变化和环境的态度、对汽车的偏好以及旅游目的地的公共交通服务,包括是否提供免费使用公共交通的客人卡。序数回归分析的结果表明,客人卡的可用性和在家日常使用公共交通的水平会显著提高公共交通的使用率。而在家日常使用汽车和对汽车的积极亲和力则会对公共交通的使用产生负面影响。
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引用次数: 0
Residents' Support for Major Sporting Events in the Postponement Context: A Case Study of the 31st Summer Universiade 延期背景下居民对大型体育赛事的支持:第 31 届世界大学生运动会案例研究
IF 4.1 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-10-08 DOI: 10.1002/jtr.2788
Wenxuan Gan, Qiang Dong

The COVID-19 pandemic forced the postponement of some international events, such as the Tokyo 2020 Olympic Games, which negatively impacted residents and the local tourism industry. Therefore, it is necessary to understand residents' support for hosting major sporting events. We surveyed 769 residents using a structural equation model and applied social exchange theory (SET) to analyse the 31st Summer Universiade and examine their support for hosting major sporting events. The results revealed a significant relationship between postponement risk perception and the perceived costs and benefits, which affected the residents' support for hosting major events. These findings confirmed perceived benefits and costs as key factors determining residents' support for/opposition to major events. We proposed the residents' postponement risk perception concept, integrated it into the event tourism research model, and expanded the explanatory power of SET in unconventional contexts, providing stakeholders with references for planning and hosting events under special circumstances.

COVID-19 大流行迫使一些国际赛事(如 2020 年东京奥运会)延期,对居民和当地旅游业造成了负面影响。因此,有必要了解居民对举办大型体育赛事的支持程度。我们采用结构方程模型对 769 名居民进行了调查,并运用社会交换理论(SET)对第 31 届世界大学生运动会进行了分析,考察了他们对举办大型体育赛事的支持程度。结果显示,推迟风险感知与感知成本和收益之间存在重要关系,这影响了居民对举办大型赛事的支持度。这些结果证实,感知到的收益和成本是决定居民支持/反对举办大型赛事的关键因素。我们提出了居民的推迟风险感知概念,并将其纳入了事件旅游研究模型,扩大了 SET 在非常规背景下的解释力,为利益相关者在特殊情况下规划和举办活动提供了参考。
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引用次数: 0
Understanding of Nationwide Camping Behavior in Korea: The Influence of Camping Regions and Type of Accommodation on the Costs Incurred 对韩国全国露营行为的了解:露营地区和住宿类型对费用的影响
IF 4.1 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-10-07 DOI: 10.1002/jtr.2790
Hak-Jun Kim, Joonhyeong Joseph Kim, Tae-Hwan Yoon

This study aims to investigate the main effect, and interaction effect of, camping regions and type of accommodation (i.e., general tent; glamping; camping car, caravan, trailer; car including general/modified vehicle) on campers' spending in terms of total, transportation, and accommodation costs. This study recruited a total of 3087 respondents based on the online panel who experienced camping between January 1, 2021 and December 31, 2021, in order to conduct two-way ANOVA. Based on the analyses, the current study found a significant effect of the type of accommodation and camping regions on total, transportation, and accommodation costs. The significant interaction effect of camping regions and total, transportation, and accommodation costs suggests that a comprehensive understanding of campers' different needs for the type of accommodation in a diverse range of regions, specifically in Korea, is needed. As a result of the study, the practical implications for the operators of campsites were provided.

本研究旨在调查露营地区和住宿类型(即普通帐篷;露营;露营车、大篷车、拖车;汽车,包括普通车/改装车)对露营者在总费用、交通费用和住宿费用方面支出的主效应和交互效应。本研究基于在线小组共招募了 3087 名在 2021 年 1 月 1 日至 2021 年 12 月 31 日期间有过露营经历的受访者,以便进行双向方差分析。根据分析结果,本研究发现住宿类型和露营地区对总成本、交通成本和住宿成本有显著影响。露营地区与总费用、交通费用和住宿费用的交互效应非常明显,这表明需要全面了解露营者在不同地区(尤其是韩国)对住宿类型的不同需求。研究结果为露营地经营者提供了实际启示。
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引用次数: 0
Consumer Adoption of Mobile Payment Systems: A Lens Into Smartphone-Enabled Tourism 消费者采用移动支付系统:智能手机旅游透视
IF 4.1 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-10-07 DOI: 10.1002/jtr.2786
Irfan Hameed, Bibi Zainab, Kamran Khan

This research examines the factors influencing the success or failure of mobile payment systems (MPSs) in the travel sector. The research makes use of components from innovation resistance theory (IRT), coping theory (CP), and the unified theory of acceptance and use of technology (UTAUT 2). The data were gathered from 503 travelers in Malaysia, and Statistical Package for Social Sciences (SPSS) and SmartPLS were used to analyze the data. Usage, risk, and tradition barriers from IRT significantly influenced tourists' intention to use MPS. Furthermore, all direct hypotheses for CP components were supported, except for the mediating role of satisfaction. Additionally, effort expectancy, hedonic motivation, and habit (UTAUT 2) were identified as critical factors shaping tourists' intention to use MPS. These findings are crucial for tourist operators, banks, and governmental agencies to facilitate smooth and trackable financial transactions in the travel and tourism sector.

本研究探讨了影响旅游行业移动支付系统(MPS)成败的因素。研究采用了创新阻力理论(IRT)、应对理论(CP)和技术接受与使用统一理论(UTAUT 2)中的成分。数据收集自马来西亚的 503 名旅行者,并使用社会科学统计软件包(SPSS)和 SmartPLS 对数据进行分析。IRT中的使用、风险和传统障碍显著影响了游客使用 MPS 的意愿。此外,除了满意度的中介作用外,所有 CP 成分的直接假设都得到了支持。此外,努力预期、享乐动机和习惯(UTAUT 2)被认为是影响游客使用 MPS 意向的关键因素。这些研究结果对于旅游运营商、银行和政府机构促进旅游行业顺利进行可追踪的金融交易至关重要。
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引用次数: 0
Exploring the Potential Synergy Between Disruptive Technology and Historical/Cultural Heritage in Thailand's Tourism Industry for Achieving Sustainable Development in the Future 探索泰国旅游业颠覆性技术与历史/文化遗产之间的潜在协同作用,实现未来的可持续发展
IF 4.1 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-10-07 DOI: 10.1002/jtr.2759
Chengxiang Ma, Thawit Somrak, Suchita Manajit, Chenglin Gao

While disruptive technologies such as augmented reality (AR), virtual reality (VR), and mobile apps hold promise for enriching visitor experiences in heritage tourism, their integration necessitates a nuanced approach to ensure the sustainable development of the sector. This study addresses a critical gap in existing research by exploring this specific synergy within Thailand's unique tourism landscape. Through a comprehensive literature review, the study synthesizes existing knowledge on technology integration in heritage tourism, identifying both potential benefits (AR enhancing historical sites) and risks (overreliance on VR and social media's negative impacts). To bridge this gap and navigate these complexities, the research proposes a set of recommendations for a collaborative and sustainable approach. These recommendations prioritize community engagement, environmental consciousness, ongoing research, and collaborative governance. Additionally, they emphasize preserving the authenticity of heritage sites, ensuring technology serves as a tool for cultural preservation, not exploitation. By adopting these recommendations, stakeholders can leverage technology to create a thriving and sustainable heritage tourism sector in Thailand. This ensures both the safeguarding of the nation's rich cultural heritage for future generations and the creation of innovative and enriching experiences for visitors.

虽然增强现实(AR)、虚拟现实(VR)和移动应用程序等颠覆性技术有望丰富游客在遗产旅游中的体验,但这些技术的整合需要采取细致入微的方法,以确保该行业的可持续发展。本研究通过探索泰国独特旅游景观中的这种特定协同作用,填补了现有研究中的一个重要空白。通过全面的文献综述,本研究综合了遗产旅游技术整合方面的现有知识,确定了潜在的益处(AR 增强历史遗迹)和风险(过度依赖 VR 和社交媒体的负面影响)。为了弥合这一差距并驾驭这些复杂性,研究提出了一系列关于协作和可持续方法的建议。这些建议优先考虑社区参与、环境意识、持续研究和合作治理。此外,这些建议还强调保护遗产地的真实性,确保技术成为文化保护的工具,而不是开发利用的工具。通过采纳这些建议,利益相关方可以利用技术在泰国创建一个繁荣和可持续发展的遗产旅游业。这既能确保为子孙后代保护国家丰富的文化遗产,又能为游客创造创新和丰富的体验。
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引用次数: 0
Influencing Factors on Tourists’ Intentions for Sustainable Tourism Destinations: Moderating Effects of Financial Constraints and Moral Reflectiveness 游客对可持续旅游目的地意向的影响因素:财务约束和道德反思的调节作用
IF 4.1 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-10-06 DOI: 10.1002/jtr.2772
Abderrahim Laachach, Arej Alhemimah

This study investigates the relationships between environmental awareness, travel motivations, tourism knowledge, and intentions to choose sustainable destinations. Using a survey of 495 participants and Partial Least Squares Structural Equation Modeling (PLS-SEM), we examine how financial constraints and moral reflectiveness moderate these relationships. Our findings indicate a strong positive correlation between environmental values and support for sustainable tourism. Travel motivations, knowledge about sustainable tourism, and a positive environmental attitude all significantly contribute to a tourist's intention to travel sustainably. Interestingly, gender moderates the influence of travel motivations on environmental values, while moral reflection moderates the link between environmental values and the intention to support sustainable tourism. Financial constraints did not have a significant moderating effect. Our study provides valuable insights for stakeholders in the tourism industry, highlighting the importance of aligning strategies with tourist motivations and emphasizing environmental benefits to encourage responsible travel practices.

本研究探讨了环境意识、旅游动机、旅游知识和选择可持续旅游目的地的意愿之间的关系。通过对 495 名参与者的调查和偏最小二乘法结构方程模型(PLS-SEM),我们研究了经济约束和道德反思如何调节这些关系。我们的研究结果表明,环境价值观与对可持续旅游业的支持之间存在很强的正相关性。旅游动机、对可持续旅游的了解以及积极的环保态度都对游客的可持续旅游意愿有很大的促进作用。有趣的是,性别调节了旅游动机对环境价值观的影响,而道德反思则调节了环境价值观与支持可持续旅游意愿之间的联系。经济限制因素没有明显的调节作用。我们的研究为旅游业的利益相关者提供了有价值的见解,强调了根据游客动机调整战略和强调环境效益以鼓励负责任的旅游行为的重要性。
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引用次数: 0
Beyond Convenience: Exploring the Hidden Impact of Algorithmic Pricing on Consumer Trust and Loyalty in Chinese Online Travel Agencies 超越便利:探索算法定价对中国在线旅行社消费者信任和忠诚度的隐性影响
IF 4.1 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-10-06 DOI: 10.1002/jtr.2785
Kuo-Yan Wang, Jing Yu, Wei Chen, Jinchao Chen

The emergence of online travel agencies (OTAs) provides travelers with “one-stop” convenience, but also faces issues of price discrimination. This mixed-methods study began with semi-structured interviews of 30 participants to explore initial perceptions, followed by a survey of 307 Chinese consumers. The study examined attitudes toward OTA overreliance on algorithmic pricing and unclear information, and their impact on trust and loyalty. Findings reveal that during peak seasons, regular customers without value-added membership services paid higher room rates than new customers. The results indicate that once trust is established through clear information quality and reliable service, consumers are less wary of pricing quotes. The conclusion summarizes the findings and suggests further research to promote transparent and fair pricing practices, enhancing consumer trust and loyalty.

在线旅行社(OTA)的出现为旅行者提供了 "一站式 "便利,但也面临着价格歧视问题。这项混合方法研究首先对 30 名参与者进行了半结构化访谈,以探讨他们的初步看法,随后又对 307 名中国消费者进行了调查。研究考察了消费者对 OTA 过度依赖算法定价和信息不清晰的态度,以及它们对信任度和忠诚度的影响。研究结果显示,在旺季,没有会员增值服务的老客户支付的房价高于新客户。结果表明,一旦通过清晰的信息质量和可靠的服务建立了信任,消费者对定价报价的警惕性就会降低。结论对研究结果进行了总结,并建议开展进一步研究,以促进透明和公平的定价做法,增强消费者的信任度和忠诚度。
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引用次数: 0
Transforming Event Experiences: The Role of Application Technology in Shaping Behavioral Intentions and Attachment to Places 改变活动体验:应用技术在塑造行为意向和场所依恋中的作用
IF 4.1 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-10-06 DOI: 10.1002/jtr.2782
Salma Habachi, Ramon Palau-Saumell, Jorge Matute

This study develops an integrated model that investigates the impact of app technology on event experiences and subsequent consumer behaviors—place attachment, affective commitment, and behavioral intentions. In the context of sports tourism events, data were collected from 219 international participants during the 12th Transpyr race in 2022. Results suggest that perceived usefulness, information value, and perceived enjoyment are drivers of users' app satisfaction, though perceived ease of use did not directly impact app satisfaction. App satisfaction positively impacted event experiences, fostering place attachment, behavioral intention (intention to participate, word-of-mouth, electronic word-of-mouth), and affective commitment. Affective commitment also influenced behavioral intentions positively, unlike place attachment. This study extends the tourism and consumer behaviors literature. It also presents a new perspective on the TAM model by measuring the users' online experience and its impact on the event experience. Additionally, it provides event organizers with guidelines for building successful experiences.

本研究建立了一个综合模型,研究应用技术对赛事体验和后续消费行为--场所依恋、情感承诺和行为意向--的影响。在体育旅游活动的背景下,研究收集了 2022 年第 12 届横滨赛马会期间 219 名国际参赛者的数据。结果表明,感知有用性、信息价值和感知乐趣是用户对应用程序满意度的驱动因素,但感知易用性并不直接影响应用程序的满意度。应用程序满意度对活动体验、地方依恋、行为意向(参与意向、口碑、电子口碑)和情感承诺产生了积极影响。与地方依恋不同,情感承诺也对行为意向产生了积极影响。这项研究扩展了旅游和消费者行为方面的文献。它还通过测量用户的在线体验及其对活动体验的影响,为 TAM 模型提供了一个新的视角。此外,它还为活动组织者提供了打造成功体验的指南。
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引用次数: 0
The Impact of Sports Tourism Motivation on Tourist Loyalty: The Chain Mediation Effect of Experience Quality and Tourist Satisfaction 体育旅游动机对游客忠诚度的影响:体验质量与游客满意度的连锁中介效应
IF 4.1 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-10-06 DOI: 10.1002/jtr.2769
Yiran Deng, Xianliang Wang, Chao Ma

This study adopts the perspective of the social exchange theory and S-O-R theory, taking the emotional bond formed between tourists and the tourism destination through interaction as a starting point. It introduces experience quality and tourist satisfaction to construct a chain mediation model of “tourist motivation—experience quality—tourist satisfaction—tourist loyalty” in the context of sports tourism. A total of 497 valid samples were collected for the study, and the hypotheses proposed were tested using AMOS 24 software. The research results indicate that sports tourism motivation, experience quality, and tourist satisfaction all have significant positive effects on tourist loyalty. Experience quality and tourist satisfaction have both independent and chain mediation effects between sports tourism motivation and tourist satisfaction. Finally, this paper discusses the implications of the research findings for theory and practice, the limitations of the study, and future research directions.

本研究从社会交换理论和 S-O-R 理论的视角出发,以游客与旅游目的地之间通过互动形成的情感纽带为切入点,引入体验质量和游客满意度,构建了体育旅游中 "游客动机-体验质量-游客满意度-游客忠诚度 "的链式中介模型。在体育旅游背景下,引入体验质量和游客满意度,构建 "游客动机-体验质量-游客满意度-游客忠诚度 "的链式中介模型。研究共收集了 497 个有效样本,并利用 AMOS 24 软件对提出的假设进行了检验。研究结果表明,体育旅游动机、体验质量和游客满意度都对游客忠诚度有显著的正向影响。体验质量和游客满意度在体育旅游动机和游客满意度之间具有独立中介效应和连锁中介效应。最后,本文讨论了研究结果对理论和实践的影响、研究的局限性以及未来的研究方向。
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引用次数: 0
Rejuvenating Mind and Soul: Psychological Benefits of Camping Experiences and the Moderating Role of Psychological Distress 恢复心灵活力:露营体验的心理益处和心理压力的调节作用
IF 4.1 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-10-05 DOI: 10.1002/jtr.2773
Ji Shi, Dongoh Joo, Choong-Ki Lee, Yvette Reisinger, Hai Long Duong

This study examines the extent to which camping experiences influence campers' restoration, psychological capital, and life satisfaction and the role psychological distress plays in this process. Survey data were collected from 420 Chinese campers and analyzed using multigroup structural equation modeling. Four categories of experiences (i.e., escapist, entertainment, esthetic, and educational experiences) positively impacted restoration, which then contributed positively to psychological capital and life satisfaction. Psychological capital influenced life satisfaction and mediated the relationship between restoration and life satisfaction. The association between restoration and psychological capital was weaker in the group with higher psychological distress. The study calls for a broader application of psychological capital in outdoor recreation and tourism research.

本研究探讨了露营经历在多大程度上影响了营员的恢复能力、心理资本和生活满意度,以及心理困扰在这一过程中所扮演的角色。研究收集了 420 名中国露营者的调查数据,并采用多组结构方程模型进行了分析。四类体验(即逃避现实体验、娱乐体验、审美体验和教育体验)对恢复能力有积极影响,进而对心理资本和生活满意度产生积极影响。心理资本影响生活满意度,并在修复与生活满意度之间起到中介作用。在心理压力较大的群体中,修复与心理资本之间的关系较弱。这项研究呼吁在户外休闲和旅游研究中更广泛地应用心理资本。
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引用次数: 0
期刊
International Journal of Tourism Research
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