International Journal of Tourism Research最新文献

Despite the widespread use of user-generated content (UGC) in both research and practice, its role in shaping consumer responses within the tourism sector particularly in relation to tourism offerings remains underexplored. This study investigates the influence of UGC and destination attributes on customer engagement and place attachment, with a specific focus on rural tourism in emerging markets where access to technology is limited. A three-stage, time-lagged survey was conducted using systematic random sampling to ensure representativeness. Various statistical techniques were applied to analyze the data. The findings reveal that UGC attributes significantly affect tourists' engagement and attachment, with certain dimensions exerting stronger influence than others. Notably, tourist engagement is closely linked to their access to UGC, including social media content. This research provides valuable insights for tourism practitioners seeking to enhance customer engagement and place attachment through strategic content creation and consumption in the digital era.

Hong Kong Disneyland has been a site of contention between the local government, residents, and Disney Company over status as both the smallest Disney resort and aspirational symbol of the global city. This relationship between locals and theme parks in Asia is explored using the multiple methods of 27 semi-structured interviews with resident visitors and cast members, 1 week of on-site participant observation, an online survey (n = 430), and internet data documents. The findings exhibit strong place attachment within numerous key indicators. While the length of association has long been considered the most important indicator for place attachment, the study finds preexisting attachment to the Disney brand paved the way for swift cognitive, affective, and behavioral attachment to the relatively small resort that opened so contentiously only one generation earlier. The study's broader implication calls for greater examination of local themed entertainment venues for social commons.

This study examines value co-creation in heritage tourism technology adoption through qualitative interviews (N = 15) and game theory analysis. Findings reveal collaboration challenges, including information gaps, fragmented departments, insufficient data, top-down decision-making, and coordination barriers. Five co-creation obstacles were identified: limited stakeholder interaction, visitor participation difficulties, unrealistic components, and time lags. Game theory suggests stakeholder interactions often lead to co-destruction rather than co-creation. Recommendations include digital platforms to reduce costs and improve efficiency. The study integrates co-creation theory with evolutionary game models, highlighting stakeholder conflicts in heritage tourism. Practical implications suggest policy incentives, certification systems, and digital collaboration tools to enhance co-creation. Limitations include a focus on China, calling for broader future research.

Cultivating harmonious relationships between tourists and residents is essential for successful destination management. The empathy shown by tourists and the host community serves as a key factor in mitigating conflicts between these two groups, ultimately elevating destination satisfaction and loyalty. This study constructs a holistic conceptual model delineating the role of empathy in shaping destination loyalty by examining the antecedents and consequences for tourists, as well as the effect on destination trust, trip satisfaction, and destination loyalty. Data were collected from 595 Mainland Chinese tourists who were taking pleasure trips to Macau. The results indicated that social identity, cultural distance, and place attachment were significant antecedents to the enhancement of tourists' empathy, thereby inducing destination trust, trip satisfaction, and destination loyalty. This study highlights the role of empathy in forming trust, satisfaction, and loyalty toward a destination. Destination managers can improve tourists' destination loyalty by generating a sense of empathy.

This study aims to understand the profound cause and mechanism of tourism motivation by examining employees' work experiences using a mixed-methods design. Building on alienation accounts, the quantitative study illustrates and the qualitative study explicates that the interaction between work overload and alienating features of work, such as autonomy deprivation, work atomization, and employee substitutability, results in occupational stress. Then, employees consciously alienate themselves from work to protect themselves from occupational stress, gain a sense of autonomy, and perform boundary management. Cumulative alienation from work results in alienation from self through four approaches: identity disruption, impaired social functioning, loss of purpose and meaning, and diminished self-perception and self-worth. Finally, employees develop a strong tourism motivation to mitigate anxiety caused by alienation because they believe tourism provides them with thorough detachment, deep reflection, and absolute autonomy that nourish authentic happiness. Theoretical and practical implications are discussed.

Milk tea cups have proliferated alongside the rise in milk tea sales. This study integrates cognitive theory and attitude-behavior-context theory to address their limitations and to investigate the relationship among greenwashing, perceived knowledge, green skepticism, health risk, and negative word-of-mouth intention (WOMI). A PLS-SEM analysis showed that (1) greenwashing and perceived knowledge influence green skepticism, which affects negative WOMI; (2) green skepticism mediates the effects of greenwashing and perceived knowledge on negative WOMI; and (3) health risk moderates the relationship between green skepticism and negative WOMI. Moreover, PROCESS macro was employed for the moderated mediation analysis. The results indicate that health risk moderates the mediating effect of green skepticism on the relationship between greenwashing and negative WOMI. These findings provide important theoretical and practical contributions.