Pub Date : 2025-09-01DOI: 10.1016/j.jhtm.2025.101327
Juan Tang , Jingru Liu , Jinkyung Jenny Kim
Tourists' disrespectful behaviors that violate social norms and cause harm are widespread in the global tourism market. While existing research typically examines how such behavior affects destinations, less attention focuses on its impact on other tourists who are exposed to it. This study investigates how disrespectful other-tourist behavior (DOB) influences tourists’ responsible behavioral intentions (TRBI) through the mechanism of ambivalent emotions and destination image. Furthermore, the research investigates the moderating effect of destination reputation and tourists' perception of severity (TPS). An online survey was conducted with 350 participants using Credamo, and the data were analyzed with Smart PLS 4.0. Results indicate that DOB negatively impacts TRBI, a relationship mediated by ambivalent emotions and destination image. Notably, a strong destination reputation can mitigate these negative effects, whereas TPS can intensify ambivalent emotions. This study provides theoretical and practical insights for reducing the negative impacts of DOB on the promotion of responsible tourism.
{"title":"Shall I follow them? How destination image and ambivalent emotions influence tourists’ responsible behavioral intentions","authors":"Juan Tang , Jingru Liu , Jinkyung Jenny Kim","doi":"10.1016/j.jhtm.2025.101327","DOIUrl":"10.1016/j.jhtm.2025.101327","url":null,"abstract":"<div><div>Tourists' disrespectful behaviors that violate social norms and cause harm are widespread in the global tourism market. While existing research typically examines how such behavior affects destinations, less attention focuses on its impact on other tourists who are exposed to it. This study investigates how disrespectful other-tourist behavior (DOB) influences tourists’ responsible behavioral intentions (TRBI) through the mechanism of ambivalent emotions and destination image. Furthermore, the research investigates the moderating effect of destination reputation and tourists' perception of severity (TPS). An online survey was conducted with 350 participants using Credamo, and the data were analyzed with Smart PLS 4.0. Results indicate that DOB negatively impacts TRBI, a relationship mediated by ambivalent emotions and destination image. Notably, a strong destination reputation can mitigate these negative effects, whereas TPS can intensify ambivalent emotions. This study provides theoretical and practical insights for reducing the negative impacts of DOB on the promotion of responsible tourism.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101327"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144898715","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-09-01DOI: 10.1016/j.jhtm.2025.101305
Hugues Séraphin , Damien Chaney
{"title":"Exploring the inner child: rethinking decision-making in family tourism","authors":"Hugues Séraphin , Damien Chaney","doi":"10.1016/j.jhtm.2025.101305","DOIUrl":"10.1016/j.jhtm.2025.101305","url":null,"abstract":"","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101305"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144515329","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-09-01DOI: 10.1016/j.jhtm.2025.101308
Mengying Zhang , Hongbo Liu , Hengyun Li
Although robots are increasingly common in hospitality service encounters, issues such as low response speed persist. This research examined the effects of two humor styles (self-enhancing vs. self-deprecating) on customers’ intentions to continue using imperfect service robots along with boundary conditions and underlying mechanisms. Three scenario-based experiments were conducted to test the proposed relationships. The results revealed that self-enhancing humor led to stronger continued usage intentions compared to self-deprecating humor, particularly in standardized service settings and luxury hotels. This effect was driven by higher perceptions of playfulness and expertise. This research contributes to the customer–robot interaction literature and provides practical implications for service robot design in cases of malfunction.
{"title":"Self-enhancing or self-deprecating: How humor rescues imperfect service robots","authors":"Mengying Zhang , Hongbo Liu , Hengyun Li","doi":"10.1016/j.jhtm.2025.101308","DOIUrl":"10.1016/j.jhtm.2025.101308","url":null,"abstract":"<div><div>Although robots are increasingly common in hospitality service encounters, issues such as low response speed persist. This research examined the effects of two humor styles (self-enhancing vs. self-deprecating) on customers’ intentions to continue using imperfect service robots along with boundary conditions and underlying mechanisms. Three scenario-based experiments were conducted to test the proposed relationships. The results revealed that self-enhancing humor led to stronger continued usage intentions compared to self-deprecating humor, particularly in standardized service settings and luxury hotels. This effect was driven by higher perceptions of playfulness and expertise. This research contributes to the customer–robot interaction literature and provides practical implications for service robot design in cases of malfunction.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101308"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144578324","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-09-01DOI: 10.1016/j.jhtm.2025.101320
Zhicheng Xu , Maolin Ye , Jiamin Li
Due to the work shift and high job demands, the topic of resilience has attracted increasing attention in the field of hospitality. Despite considerable research has highlighted the intrapersonal effects of resilience, knowledge about potential interpersonal, cross-domain effects of resilience is limited. Drawing upon crossover theory, we develop a model that specifies whether and when spouse resilience contributes to frontline hospitality employee work outcomes. We test our hypotheses using dyadic experience-sampling data, collected from 134 frontline hospitality employees and their spouses across seven consecutive workdays. Results confirmed that spouse resilience was associated with increased frontline hospitality employee next-morning work engagement. Spouses’ psychological detachment––a personal factor––and spouses’ work–family interpersonal capitalization––a behavioral factor moderated our observed effects. Specifically, spouse with high psychological detachment or high work–family interpersonal capitalization can strengthen the proposed positive transmissions. By focusing on the crossover of spouse resilience onto frontline hospitality employee work engagement, our study contributes to the ongoing discussions on the interpersonal effects of resilience.
{"title":"Benefits of spouse resilience on frontline hospitality employee work engagement: dual situational contingencies","authors":"Zhicheng Xu , Maolin Ye , Jiamin Li","doi":"10.1016/j.jhtm.2025.101320","DOIUrl":"10.1016/j.jhtm.2025.101320","url":null,"abstract":"<div><div>Due to the work shift and high job demands, the topic of resilience has attracted increasing attention in the field of hospitality. Despite considerable research has highlighted the intrapersonal effects of resilience, knowledge about potential interpersonal, cross-domain effects of resilience is limited. Drawing upon crossover theory, we develop a model that specifies whether and when spouse resilience contributes to frontline hospitality employee work outcomes. We test our hypotheses using dyadic experience-sampling data, collected from 134 frontline hospitality employees and their spouses across seven consecutive workdays. Results confirmed that spouse resilience was associated with increased frontline hospitality employee next-morning work engagement. Spouses’ psychological detachment––a personal factor––and spouses’ work–family interpersonal capitalization––a behavioral factor moderated our observed effects. Specifically, spouse with high psychological detachment or high work–family interpersonal capitalization can strengthen the proposed positive transmissions. By focusing on the crossover of spouse resilience onto frontline hospitality employee work engagement, our study contributes to the ongoing discussions on the interpersonal effects of resilience.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101320"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144898751","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-09-01DOI: 10.1016/j.jhtm.2025.02.006
Xiaomei Cai , Zhicong Hu , Jie He , Xiaodan Zou , Alastair M. Morrison
Place attachment is becoming more closely associated with the sustainable development of tourism destinations as tourists increasingly seek quality, unique, and authentic experiences. Numerous empirical studies have explored the antecedents and outcomes of tourist place attachment. However, few studies have reviewed the literature systematically. A meta-analysis of the antecedents and outcomes of tourist place attachment based on 228 empirical studies was conducted. The results show that destination environment, tourist psychology, experience and involvement, and place perception and evaluation can influence place attachment. Place attachment can affect tourist attitudes and behaviors. All antecedents and outcomes included were positively associated with place attachment, but there were variations in the overall associations.
{"title":"A meta-analysis of the antecedents and outcomes of tourist place attachment","authors":"Xiaomei Cai , Zhicong Hu , Jie He , Xiaodan Zou , Alastair M. Morrison","doi":"10.1016/j.jhtm.2025.02.006","DOIUrl":"10.1016/j.jhtm.2025.02.006","url":null,"abstract":"<div><div>Place attachment is becoming more closely associated with the sustainable development of tourism destinations as tourists increasingly seek quality, unique, and authentic experiences. Numerous empirical studies have explored the antecedents and outcomes of tourist place attachment. However, few studies have reviewed the literature systematically. A meta-analysis of the antecedents and outcomes of tourist place attachment based on 228 empirical studies was conducted. The results show that destination environment, tourist psychology, experience and involvement, and place perception and evaluation can influence place attachment. Place attachment can affect tourist attitudes and behaviors. All antecedents and outcomes included were positively associated with place attachment, but there were variations in the overall associations.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101256"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145099322","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-09-01DOI: 10.1016/j.jhtm.2025.101311
Chengwen Sun, Biao Luo
Destination advertising as an important way to attract tourists' attention has attracted a lot of attention from both academia and industry. This research explores the effect of temporal landmark on tourism advertising preferences uses the start and end time nodes as a breakthrough. Based on Self-efficacy theory and Self-control theory, this research conducts four scenario experiments to explores the internal mechanism and boundary condition of temporal landmark influence tourists' destination advertising choice preferences. The results indicate that there is a matching effect between temporal landmark and tourism advertising, in which tourists are more willing to choose challenging tourism activities under the start temporal landmark, and tourists are better at choosing relaxing tourism activities under the end temporal landmark, with self-efficacy perception and self-control failures playing parallel mediating roles in this matching effect. Furthermore, the matching effect of temporal landmark and tourism advertising is moderated by the perceived busyness. The research conclusions provide a theoretical basis for destination advertisement promotion on the one hand, and targeted marketing strategies for destination event promotion on the other.
{"title":"Challenging or relaxing? the effect of temporal landmark on advertising preferences in tourist destinations","authors":"Chengwen Sun, Biao Luo","doi":"10.1016/j.jhtm.2025.101311","DOIUrl":"10.1016/j.jhtm.2025.101311","url":null,"abstract":"<div><div>Destination advertising as an important way to attract tourists' attention has attracted a lot of attention from both academia and industry. This research explores the effect of temporal landmark on tourism advertising preferences uses the start and end time nodes as a breakthrough. Based on Self-efficacy theory and Self-control theory, this research conducts four scenario experiments to explores the internal mechanism and boundary condition of temporal landmark influence tourists' destination advertising choice preferences. The results indicate that there is a matching effect between temporal landmark and tourism advertising, in which tourists are more willing to choose challenging tourism activities under the start temporal landmark, and tourists are better at choosing relaxing tourism activities under the end temporal landmark, with self-efficacy perception and self-control failures playing parallel mediating roles in this matching effect. Furthermore, the matching effect of temporal landmark and tourism advertising is moderated by the perceived busyness. The research conclusions provide a theoretical basis for destination advertisement promotion on the one hand, and targeted marketing strategies for destination event promotion on the other.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101311"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144622392","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-09-01DOI: 10.1016/j.jhtm.2025.101310
Akshara Prasanna, P. Pushparaj, Bijay Prasad Kushwaha
This systematic literature review explores how conversational AI chatbots revolutionise tourism by altering how travellers gather information, make decisions, and interact with services. Using the theory, context, and method (TCM) and antecedents, decisions, and outcomes (ADO) frameworks, this review analyses 77 articles from EBSCOhost, ProQuest, Scopus and Web of Science. The study complies with primary bibliometric data, categorises 49 commonly employed theories and maps their relevance to chatbot adoption and user engagement. It organises these theories, examines ADO framework relationships, and identifies key antecedents influencing user trust, emotional engagement, and satisfaction, such as user characteristics, technological attributes, and service quality. Further, this study applied the Mixed Methods Appraisal Tool (MMAT) to systematically evaluate the risk of bias among the included articles. The analysis highlighted the significant role of cultural contexts and emotional factors, such as trustworthiness and chatbot intelligence, in shaping user perceptions. The review addresses research gaps regarding cross-cultural nuances, ethical issues, and the need for personalisation by contributing a relationship map within the ADO framework and suggesting future research directions based on TCM and ADO. These insights offer valuable guidance for researchers and practitioners aiming to leverage chatbots to improve customer experience and operational benefits in tourism.
这篇系统的文献综述探讨了会话式人工智能聊天机器人如何通过改变游客收集信息、做出决策和与服务互动的方式来彻底改变旅游业。本文采用理论、背景和方法（TCM）和前事、决策和结果（ADO）框架，分析了来自EBSCOhost、ProQuest、Scopus和Web of Science的77篇文章。该研究遵循了原始文献计量数据，对49种常用理论进行了分类，并绘制了它们与聊天机器人采用和用户参与度的相关性图。它组织了这些理论，检验了ADO框架关系，并确定了影响用户信任、情感投入和满意度的关键前因，如用户特征、技术属性和服务质量。此外，本研究应用混合方法评估工具（MMAT）系统评估纳入文章的偏倚风险。该分析强调了文化背景和情感因素（如可信度和聊天机器人智能）在塑造用户感知方面的重要作用。该综述通过在ADO框架内提供关系图，并提出基于中医和ADO的未来研究方向，解决了关于跨文化细微差别、伦理问题和个性化需求的研究空白。这些见解为旨在利用聊天机器人改善客户体验和旅游业运营效益的研究人员和从业者提供了有价值的指导。
{"title":"Conversational AI in Tourism: A systematic literature review using TCM and ADO framework","authors":"Akshara Prasanna, P. Pushparaj, Bijay Prasad Kushwaha","doi":"10.1016/j.jhtm.2025.101310","DOIUrl":"10.1016/j.jhtm.2025.101310","url":null,"abstract":"<div><div>This systematic literature review explores how conversational AI chatbots revolutionise tourism by altering how travellers gather information, make decisions, and interact with services. Using the theory, context, and method (TCM) and antecedents, decisions, and outcomes (ADO) frameworks, this review analyses 77 articles from EBSCOhost, ProQuest, Scopus and Web of Science. The study complies with primary bibliometric data, categorises 49 commonly employed theories and maps their relevance to chatbot adoption and user engagement. It organises these theories, examines ADO framework relationships, and identifies key antecedents influencing user trust, emotional engagement, and satisfaction, such as user characteristics, technological attributes, and service quality. Further, this study applied the Mixed Methods Appraisal Tool (MMAT) to systematically evaluate the risk of bias among the included articles. The analysis highlighted the significant role of cultural contexts and emotional factors, such as trustworthiness and chatbot intelligence, in shaping user perceptions. The review addresses research gaps regarding cross-cultural nuances, ethical issues, and the need for personalisation by contributing a relationship map within the ADO framework and suggesting future research directions based on TCM and ADO. These insights offer valuable guidance for researchers and practitioners aiming to leverage chatbots to improve customer experience and operational benefits in tourism.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101310"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144622393","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-09-01DOI: 10.1016/j.jhtm.2024.12.007
Judith Mair
Events and festivals are not new; in fact, they have been around for millennia. However, the study of events, particularly the management aspects of events, is comparatively new. This perspective paper considers the development of the field of events research from an early focus on operational and managerial aspects to the more recent investigation of event sustainability and legacy, and the integration of social media and technology into event studies. The paper highlights those event studies fields which are arguably somewhat saturated in terms of their ability to generate significant new knowledge (e.g. economic impacts and event attendance motivations) as well as those fields which are continuing to produce novel insights and innovations (e.g. legacy and sustainability and technology). The paper concludes by highlighting three main criticisms of current events research, namely a bias towards Western developed perspectives, a lack of theoretical and conceptual rigour, and a limited range of methods and methodologies. These criticisms provide food for thought for future event studies researchers as to how they may best contribute to this dynamic field of studies.
{"title":"Event studies – The state of play","authors":"Judith Mair","doi":"10.1016/j.jhtm.2024.12.007","DOIUrl":"10.1016/j.jhtm.2024.12.007","url":null,"abstract":"<div><div>Events and festivals are not new; in fact, they have been around for millennia. However, the study of events, particularly the management aspects of events, is comparatively new. This perspective paper considers the development of the field of events research from an early focus on operational and managerial aspects to the more recent investigation of event sustainability and legacy, and the integration of social media and technology into event studies. The paper highlights those event studies fields which are arguably somewhat saturated in terms of their ability to generate significant new knowledge (e.g. economic impacts and event attendance motivations) as well as those fields which are continuing to produce novel insights and innovations (e.g. legacy and sustainability and technology). The paper concludes by highlighting three main criticisms of current events research, namely a bias towards Western developed perspectives, a lack of theoretical and conceptual rigour, and a limited range of methods and methodologies. These criticisms provide food for thought for future event studies researchers as to how they may best contribute to this dynamic field of studies.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101226"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145099320","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-09-01DOI: 10.1016/j.jhtm.2025.101303
Peiyu Wu , Hong Ching Goh , Hanafi Hussin
Intangible cultural heritage (ICH) includes traditions or living expressions inherited from our ancestors and passed on to our descendants. ICH tourism is a process of social construction by stakeholders through transaction, coordination, interest alienation, responsibility sharing, and other ways. Research on ICH tourism from the stakeholders' perspectives is significant in promoting the living inheritance of ICH and the sustainable development of ICH tourism. Based on stakeholder theory, this study follows the PRISMA procedure and conducts a descriptive and thematic analysis to explore research themes, stakeholders' roles and conflicts, management recommendations, and research gaps in ICH tourism. As of April 2024, searches were conducted in two databases, Web of Science (WoS) and Elsevier's Scopus, and Ninety-six articles were systematically selected. This study also constructs a comprehensive and in-depth framework of the roles and conflicts of stakeholders in different stages of ICH tourism. This study enriched the theoretical research on ICH tourism and provided a reference for formulating more effective management strategies and guiding the sustainable development of ICH tourism and the practice of ICH protection.
非物质文化遗产包括从我们的祖先那里继承并传给后代的传统或生活方式。非物质文化遗产旅游是利益相关者通过交易、协调、利益异化、责任共担等方式进行社会建构的过程。从利益相关者的角度研究非遗旅游，对促进非遗遗产的活态传承和非遗旅游的可持续发展具有重要意义。本研究基于利益相关者理论，遵循PRISMA程序，对非物质文化遗产旅游的研究主题、利益相关者的角色和冲突、管理建议和研究差距进行了描述性和专题分析。截至2024年4月，在Web of Science （WoS）和Elsevier的Scopus两个数据库中进行了检索，系统地选择了96篇文章。本研究还构建了非物质文化遗产旅游不同阶段利益相关者的角色和冲突的全面而深入的框架。本研究丰富了非物质文化遗产旅游的理论研究，为制定更有效的管理策略，指导非物质文化遗产旅游的可持续发展和非物质文化遗产保护实践提供了参考。
{"title":"Stakeholders’ perspectives of intangible cultural heritage tourism: A systematic review","authors":"Peiyu Wu , Hong Ching Goh , Hanafi Hussin","doi":"10.1016/j.jhtm.2025.101303","DOIUrl":"10.1016/j.jhtm.2025.101303","url":null,"abstract":"<div><div>Intangible cultural heritage<span><span><span> (ICH) includes traditions or living expressions inherited from our ancestors and passed on to our descendants. ICH tourism is a process of social construction by stakeholders through transaction, coordination, interest alienation, responsibility sharing, and other ways. Research on ICH tourism from the stakeholders' perspectives is significant in promoting the living inheritance of ICH and the sustainable development of ICH tourism. Based on </span>stakeholder theory, this study follows the </span>PRISMA procedure and conducts a descriptive and thematic analysis to explore research themes, stakeholders' roles and conflicts, management recommendations, and research gaps in ICH tourism. As of April 2024, searches were conducted in two databases, Web of Science (WoS) and Elsevier's Scopus, and Ninety-six articles were systematically selected. This study also constructs a comprehensive and in-depth framework of the roles and conflicts of stakeholders in different stages of ICH tourism. This study enriched the theoretical research on ICH tourism and provided a reference for formulating more effective management strategies and guiding the sustainable development of ICH tourism and the practice of ICH protection.</span></div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101303"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144578323","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-09-01DOI: 10.1016/j.jhtm.2025.101309
Yanping Gong , Rong Huang , Yongdan Liu , Zhuo Chen
As digital technology advances and workplace flexibility expands, workcations have gained significant attention as a means to conserve occupational resources while enabling access to new psychological resources. Drawing on Conservation of Resources (COR) theory and psychological ownership theory, this study examines the role of escapism in motivating workcation intentions. Escapism, as a defensive evolutionary strategy, facilitates workcation by helping individuals avoid resource depletion and pursue psychological enrichment. The study further examines how utilitarian and hedonic motivations moderate this relationship. Through two online scenario-based surveys involving 300 and 120 participants, the findings show that escapism enhances workcation intentions by fostering psychological ownership, which is sequentially mediated by perceived control and self-expression. Additionally, utilitarian motivation strengthens the effect of escapism on psychological ownership. These findings contribute to theoretical advancements in hybrid travel behavior and offer practical insights for tourism and hospitality managers aiming to design workcation experiences that balance productivity, relaxation, and personal engagement.
{"title":"Escapism as a driver of workcation: The roles of psychological ownership and motivation","authors":"Yanping Gong , Rong Huang , Yongdan Liu , Zhuo Chen","doi":"10.1016/j.jhtm.2025.101309","DOIUrl":"10.1016/j.jhtm.2025.101309","url":null,"abstract":"<div><div><span>As digital technology advances and workplace flexibility expands, workcations have gained significant attention as a means to conserve occupational resources while enabling access to new psychological resources. Drawing on Conservation of Resources (COR) theory and psychological ownership theory, this study examines the role of escapism in motivating workcation intentions. Escapism, as a defensive evolutionary strategy, facilitates workcation by helping individuals avoid resource depletion and pursue psychological enrichment. The study further examines how utilitarian and </span>hedonic motivations moderate this relationship. Through two online scenario-based surveys involving 300 and 120 participants, the findings show that escapism enhances workcation intentions by fostering psychological ownership, which is sequentially mediated by perceived control and self-expression. Additionally, utilitarian motivation strengthens the effect of escapism on psychological ownership. These findings contribute to theoretical advancements in hybrid travel behavior and offer practical insights for tourism and hospitality managers aiming to design workcation experiences that balance productivity, relaxation, and personal engagement.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101309"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144622395","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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